Components: UNKNOWN OR OTHER
November 20, 2019
TBD
Condition
Run & Drive
Damage
Normal
Title
Clear
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11281460 |
|---|---|
| Consumer Location: | LOUISVILLE, CO |
| VIN: | JM3KE4DY0E0**** |
VEHICLE MOVING UNDER 5 MPH IN A CITY PARKING GARAGE. WHILE ENTERING A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED WITHOUT ANY WARNINGS STRIKING THE CEMENT WALL BARRIER AT A DISTANCE OF APPROXIMATELY THREE FEET AWAY. BOTH FOOT BRAKE AND EMERGENCY BRAKE WERE APPLIED. ALL DASH INDICATOR LIGHTS TURNED ON UNTIL AUTO "OFF" BUTTON WAS DEPRESSED. VEHICLE MILEAGE = 37880. NO AIRBAGS WERE DEPLOYED. AUTO WAS TAKEN SAME DAY TO AUTHORIZED (USAA) COLLISION REPAIR FACILITY. REPAIR ESTIMATE AND PHOTOGRAPHS HAVE NOT PROCESSES AT THIS WRITING. DIRVER HAD SEAT BELT ON AND NO INJURIES REPORTED. NO PASSENGERS.
| NHTSA ID Number: | 11281072 |
|---|---|
| Consumer Location: | AKRON, OH |
| VIN: | JM3KE4DY0E0**** |
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE BRAKES MADE A SQUEALING NOISE AND FAILED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FERRA AUTO GROUP MAZDA (3363 SOUTH ARLINGTON ROAD, AKRON, OH 44312, (330) 645-7275) WHERE IT WAS DETERMINED THAT THE BRAKE PADS WERE WEARING UNEVENLY. THE DEALER FURTHER STATED THAT THE BRAKES REMAINED ENGAGED AND CAUSED THE BRAKE PADS TO WEAR PREMATURELY. THE INNER BRAKE PAD WAS AT A TWO LEVEL AND THE OUTER BRAKE PAD REMAINED AT LEVEL SIX. THE CONTACT WAS INFORMED THAT THE PREMATURE BRAKE PAD WEAR MAY BE CAUSED BY THE CALIPERS AND HYDRAULIC FLEX LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 27,000.
| NHTSA ID Number: | 11184027 |
|---|---|
| Consumer Location: | POMPANO BEACH, FL |
| VIN: | JM3KE4DY0E0**** |
IGNITION DOES NOT TURN OFF WHEN PRESSING THE START/STOP BUTTON. MINE HAS BEEN DOING THIS FOR ABOUT A YEAR PERIODICALLY. IT WAS CORRECTED BY PLACING IT IN PARK WITH SLIGHT ADDED FORCE. IT'S NOW ESCALATED TO THE POINT WHERE THE FORCE IS BECOMING EXCESSIVE AND MAY DAMAGE OTHER COMPONENTS. THE PROBLEM AND FIX IS LISTED HERE. HTTPS://MAZDA.OEMDTC.COM/665/IGNITION-DOES-NOT-TURN-OFF-WHEN-PRESSING-STARTSTOP-BUTTON-2013-2014-MAZDA IF YOU SEARCH IN GOOGLE '2014 MAZDA CX-5 IGNITION STAYS ON' YOU'LL SEE IT'S A COMMON ISSUE. WHEN PART KDY0-46-040 IS MALFUNCTIONING YOU ARE UNABLE TO SECURE YOUR CAR. THE DOORS WILL NOT LOCK, THE ALARM WILL NOT ARM AND THE BATTERY CONTINUES TO DRAIN IF YOU DO NOT MANUALLY TURN OFF THE RADIO.
| NHTSA ID Number: | 10949914 |
|---|---|
| Consumer Location: | MARIETTA, GA |
| VIN: | JM3KE4DY0E0**** |
THE BRAKE PEDAL IS SEVERAL INCHES HIGHER THAN THE GAS PETAL IN THIS VEHICLE. IT SLOWS DOWN REACTION TIME WHEN REACTING TO AN EMERGENCY SITUATION. I WAS BACKING INTO A PARKING SPACE. A VEHICLE WENT AROUND ME. I NOTICED THE VEHICLE, BUT WHEN I TRIED TO QUICKLY MOVE MY FOOT TO THE BRAKE MY FOOT GOT HUNG UP ON THE BRAKE PEDAL. THERE WAS AN ACCIDENT WITH NO INJURIES. THE ACCIDENT COULD HAVE BEEN AVOIDED IF I WAS ABLE TO HIT THE BRAKES. AFTER THE ACCIDENT I SAT IN THE PARKING LOT TO ANALYZE AND CORRECT MY MUSCLE MEMORY AND PRACTICE MOVING MY FOOT QUICKLY FROM GAS TO PEDAL. I REALIZED IT TOOK MUCH EFFORT, CONCENTRATION AND QUITE A STRETCH TO GET GET MY FOOT TO THE PEDAL QUICKLY. THE PEDALS SHOULD BE EVEN, OR VERY CLOSE TO EVEN. I DON'T KNOW WHY SOMEONE WOULD THINK THIS IS BETTER, BUT IF IT'S A PREFERENCE THERE SHOULD BE AN ADJUSTMENT. EVEN SHOULD BE THE FACTORY DEFAULT. IT'S COMMON SENSE YOU CAN MOVE MORE QUICKLY STRAIT ACROSS THAN UP AND OVER. THE UNADJUSTIBLE FACTORY POSITION IS OK FOR STANDARD TRAFFIC SITUATIONS, BUT WHEN IN AN UNEXPECTED ENERGENCY SITUATION IT SLOWS DOWN YOUR REACTION TIME CONSIDERABLY. MAZDA SAYS IT'S NORMAN AND ALL NEW CARS ARE THIS WAY. I SAID THAT DOESN'T MAKE IT CORRECT OR ANY LESS OF A SAFETY CONCERN. WHY MAKE A CHANGE THAT SLOWS DOWN REACTION TIME? *TR
| NHTSA ID Number: | 10716994 |
|---|---|
| Consumer Location: | MIDDLESEX, NJ |
| VIN: | JM3KE4DY0E0**** |
A CRACK DEVELOPED ON THE WINDSHIELD FROM UNDER THE BOTTOM MOLDING UP 5" AND THEN SPLIT BOTH WAYS ACROSS THE WINDSHIELD, WHILE IT WAS PARKED IN THE DRIVEWAY.
| NHTSA ID Number: | 11441508 |
|---|---|
| Consumer Location: | KIHEI, HI |
| VIN: | JM3KE2CYXE0**** |
After pushing the button to turn my car off, the engine turns off but none of the electronics does. I have to turn my car on and off numerous times to get the navigation/radio screen to turn off, I'm a single woman and I don't want to come back to my car to find a dead battery late at night with no one around. I was advised that Mazda was aware of the problem with the sensor #KDY0-46-040, but was not issuing a recall. https://www.cargurus.com/Cars/Discussion- t49115_ds799849?sntEmlId=1964374109#msg850430, which shows numerous people are having the same problem and Mazda has assisted some of them in having this part replaced at no cost. This issue should be a recall from Mazda. It's not a wear and tear kind of problem, after many complains they actually changed the specifics of the new part, showing that they know it was defective.
| NHTSA ID Number: | 11441299 |
|---|---|
| Consumer Location: | SUMMERVILLE, SC |
| VIN: | JM3KE4CY9E0**** |
Strong gasoline odor outside the vehicle. I verified that the gas cap is locked after filling up. I see no dash board warning lights that would suggest that there is a problem with the fuel cap or fuel system. The odor is still there even after running the tank down considerably. The smell is mostly detected on the driver side of the vehicle starting at the driver door and moving toward the rear of the vehicle where the fuel door is positioned. The smell is there in warm and cooler weather. It is 60 degrees F and I can smell .it.
| NHTSA ID Number: | 11440196 |
|---|---|
| Consumer Location: | TAYLORS, SC |
| VIN: | JM3KE2BE9E0**** |
The car will not shut off while in park when you push the start/stop button. it stays in ACC mode. It takes multiple times to completely shut the car off.
| NHTSA ID Number: | 11434863 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | Jm3ke4cy6e0**** |
Car will not sense that it is in park. It constantly says to put car in park when it already is. The car needs to be turned On and off several times to get it to work and one time it took 45 minutes. It happens nearly every day. It’s been going on for months and I’ve had 3 shops look at it. I called Mazda as well and they acted like they never heard of such a thing. Searching online it is very common with the make and model and year of the car.
| NHTSA ID Number: | 11434364 |
|---|---|
| Consumer Location: | COATESVILLE, PA |
| VIN: | JM3KE4BE7E0**** |
Water is able to get into the back lift gate and has caused the latch to deteriorate and go bad making it unable to be opened and causing a safety issue for the consumer
| NHTSA ID Number: | 11433556 |
|---|---|
| Consumer Location: | GROTON, MA |
| VIN: | jm3ke2be4e0**** |
While driving on an urban road and going over a slight bump, heard a clunk in the left rear wheel well. Pulled over and off road to investigate the situation. Was unable to see any particular cause in the rear suspension. However a small piece of corroded aluminum fell onto the ground from up inside the wheel well. The vehicle was taken to a repair shop and the diagnosis was that both aluminum rear shock mounting plates were corroded. The left rear shock had separated from the mounting plate. The service station was unable to locate-acquire new mounting plates, hence had to have both shocks completely replaced on Aug. 19, 2021. I believe this problem represents a risk to the public, a potentially serious safety issue. I have a photo of the repair invoice and imagine the repair shop can confirm the basic problem. I located a Mazda email contact address and emailed them regarding the issue this evening.
| NHTSA ID Number: | 11431347 |
|---|---|
| Consumer Location: | RICHMOND, VA |
| VIN: | JM3KE4DY3E0**** |
My 2014 Mazda CX-5 Grand Touring has recently started experiencing an issue widely reported online related to the battery. The issue is the electrical/ignition system fails to turn the battery off when the vehicle is turned off. In other words, the car engine shuts down, but the accessory power (battery) remains on. This can be identified by the clock and dashboard display remaining on. This is a significant issue because unless the battery is turned off, it will become drained, and the car will fail to start. This can leave the driver stranded and the car incapacitated. It is very easy to fail to notice the accessory power is still on. I have reported the issue to Mazda at the customer line - 1800-222-5500 and they have no outstanding warranties or recalls related to this. My reference number is 1-4272020134. I have also contacted a local Mazda dealer and they are unfamiliar with the issue. Per customer reports, the issue is related to a faulty sensor on the battery. To reproduce the issue: 1) Put car in park 2) Push power button. Car engine turns off. Battery remains on. The only workaround is to turn the car back on, shift into different gears and turn power off. At some random iteration, it will power the battery off. There are numerous reports of this online, including - https://www.mazdas247.com/forum/t/cx-5-wont-fully-shut-off.123864884/ Solution - https://mazda.oemdtc.com/665/ignition-does-not-turn-off-when-pressing-startstop-button-2013-2014-mazda
| NHTSA ID Number: | 11425873 |
|---|---|
| Consumer Location: | SARASOTA, FL |
| VIN: | JM3KE2BE1E0**** |
My 2014 Mazda CX5 will not shut off when I push the on/off button. I have to move the shifter from left to right real hard a couple of times, then continue to try until it finally shuts off when you push the button. It apparently is a sensor on the transmission, however I am unable to pay for this at this time. I feel that because of all the other people who have spoke about this same issue online, that Mazda should do a recall. Thank you for your consideration .
| NHTSA ID Number: | 11425719 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | jm3ke2cy6e0**** |
The IGNITION DOES NOT TURN OFF WHEN PRESSING START / STOP BUTTON. So you can't even turn the car off more then 1/2 the time. You have to disconnect the battery.
| NHTSA ID Number: | 11424472 |
|---|---|
| Consumer Location: | BALTIMORE, MD |
| VIN: | JM3KE4CY9E0**** |
The auxillary power stays on after car is put into PARK and the engine is turned off. The car is not registering that it is in park. The auxillary power remains on. It takes several attempts of turning car on and back off again and moving the shifter before the car will turn off completely.
| NHTSA ID Number: | 11420624 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | JM3KE2BEXE0**** |
For the last couple of months every time I place my car in park and press the PUSH START/OFF BUTTON- the car does not completely shut off. So I start the car again, move the gear shift out of park all the way back into drive and back into park again in hopes when I push off button it will cut off. It is a gamble. Now I am having to cut the car on and off almost 6 times in a row to get it to cut off completely. Not only is it causing incredible wear and tear on my vehicle, it is a horrible defect that seems like it will be dangerous and costly in the long run. I think Mazda should recall this issue and fix it promptly!
| NHTSA ID Number: | 11420509 |
|---|---|
| Consumer Location: | ALLENTOWN, PA |
| VIN: | JM3KE4DY2E0**** |
Ignition light stays on, car turns off but battery and dash lights stay on continuously. You have to repeatedly turn car off and on and raddle shifter to turn off, this causes depletion of batter and can DANGEROUSLY leave one or ones family stranded and in a bad situation. This problem has been stated by numerous consumers on the website. Contacted my mazda dealership and technitain agreed that they have come upon this issue quite a lot, charging for diagnostics and labor $100's of dollars, possible issues with break or parking switch. Problem can be possibly fixed but what if it occurs again a few months or year down the road, leading to a never ending viscous $bill$ cycle. I'm very concerned about a depleted battery, I also contacted cooperate and representative informed my conversation was recorded and will be hopefully looked into but as of yet nothing has been done, rep informed me to contact NHTSA.GOV and here I am. I was surprised of the many consumers on the web having this issue, I had been having numerous battery issues and was replaced...THIS HAS TO BE LOOKED INTO AND A RECALL BE INSTITUTED ASAP. A VEHICLE NOT SHUTTING OFF RESULTING IN A DEPLETED BATTERY THEN BEING STRANDED IS VERY CONCERNING, WORRISOME AND DANGEROUS IF THERE'S NO HELP AROUND.
| NHTSA ID Number: | 11420177 |
|---|---|
| Consumer Location: | VIRGINIA BEACH, VA |
| VIN: | JM3KE2CY9E0**** |
The car will not shut off. If you put it in park and press the start/stop engine button the car radio and accessories are still on. You have to shift gears several times keeping foot on the brake and keep trying until it turns off.
| NHTSA ID Number: | 11418181 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JM3KE2CY3E0**** |
When I put the car in park and push the button to shut it off only the engine shuts down. The auxiliary power (radio, etc) stays on and drains the battery. I have to restart it and drive it around, sometimes many times, before it will finally shut down. I looked online and found tons of complaints with many model years of this car for this same issue. Why is Mazda not doing a recall to fix this known issue?
| NHTSA ID Number: | 11417449 |
|---|---|
| Consumer Location: | EL PASO, TX |
| VIN: | JM3kE4CYxe0**** |
Turn the car off--but it does not turn off. I put my foot on the brake and turning it off does not work. I have to shake and move the gear shifter aggressively for it to turn off and moving the car and reversing to get the car to turn off.
| NHTSA ID Number: | 11416593 |
|---|---|
| Consumer Location: | CLEVELAND, OH |
| VIN: | JM3KE4CY5E0**** |
THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE WINDSHIELD WAS FRACTURED ON THE PASSENGER’S SIDE. THE FRACTURE STARTED AT THE BASE OF THE WINDSHIELD AND EXPANDED TO 3 INCHES PAST THE CENTER OF THE WINDSHIELD. THE FRACTURE STOPPED 10 INCHES ABOVE THE WINDSHIELD. THE DRIVER’S SIDE WAS ALSO FRACTURED 6 INCHES TO THE LEFT, AND 18 INCHES TO THE RIGHT, AND APPROXIMATELY 10 AND A HALF INCHES FROM THE BASE. THE CONTACT STATED THAT THE WINDSHIELD WAS NOT HIT BY AN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
| NHTSA ID Number: | 11416012 |
|---|---|
| Consumer Location: | UNION, NJ |
| VIN: | JM3KE4BE1E0**** |
PLASTIC MOLDING AT BOTTOM OF WINDSHIELD CAME LOOSE. AND FOR SOMETIME O EXPLAINED TO DEALERSHIP I HEARD WHAT SOUNDED LIKE GLASS SHIFTING AND FELT THAT THE GLASS WAS GOING TO SHATTER. THIS MORNING I NOTICED WINDSHIELD CRACKED ON OUTSIDE FROM TOP MIDDLE PAST REVIEW MIRROR. VEHICLE WAS PARKED IN DRIVEWAY AND WHEN I WALKED TO MY CAR I NOTICED CRACK. THE PLASTIC MOLDING WAS NOT SUPPORTING GLASS IN PLACE. AND RUBBER STRIP AROUND GLASS IS LIFTED AS REFLECTED IN PICTURE.
| NHTSA ID Number: | 11414794 |
|---|---|
| Consumer Location: | ELMHURST, IL |
| VIN: | JM3KE4DY5E0**** |
THE CAR WILL NOT SHUT OFF WHEN YOU PUSH THE BUTTON BECAUSE IT DOES NOT REALIZE IT IS IN ''PARK'. THE ISSUE IS WITH DEFECTIVE AUTOMATIC TRANSMISSION SWITCH. THIS CAUSES THE BATTERY. THIS HAS BEEN HAPPENING FOR THE PAST 3 YEARS.
| NHTSA ID Number: | 11414480 |
|---|---|
| Consumer Location: | VENICE, CA |
| VIN: | JM3KE4DY4E0**** |
THE CAR WON'T SHUT OFF WHEN PUT ON PARK AND THE START/STOP BUTTON GETS PUSHED THE PROBLEM SUPPOSEDLY LIES WITH A DEFECTIVE SHIFTER POSITION SENSOR LOTS OF COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE MAZDA AND DEALERSHIPS ARE AWARE OF THE PROBLEM BUT OFFICIALLY PRETEND IT'S NOT THERE
| NHTSA ID Number: | 11405494 |
|---|---|
| Consumer Location: | RODEO, CA |
| VIN: | JM3KE2CY4E0**** |
THE STARTER IGNITION BUTTON WILL TURN OFF THE ENGINE BUT FAIL TO TURN OFF THE RADIO AND THE LIGHTS. THE ONLY WAY TO TURN IT OFF IS TO REPEATEDLY TURN ON THE IGNITION BUTTON, UNTIL IT TURNS OFF.
| NHTSA ID Number: | 11404301 |
|---|---|
| Consumer Location: | NOVI, MI |
| VIN: | JM3KE2CY0E0**** |
DRIVING 5MPH ONTO STREET FROM DRIVEWAY, LOST CONTROL OF THE VEHICLE. WHEN STOPPED, THE DRIVER SIDE FRONT WHEEL WAS POINTING AWAY FROM THE INTENDED DIRECTION. THE BOLT CONNECTING THE CONTROL ARM TO THE WHEEL HAD SHEARED OFF. DUE TO THE DECOUPLING, THE LEFT AXLE WAS PULLED OUT OF TRANSMISSION AND WAS DAMAGED AS WELL. LUCKILY, THIS OCCURRED AT A SLOW SPEED AND NO ONE WAS INJURED (AT HIGHER SPEEDS, THIS WOULD HAVE BEEN CATASTROPHIC).
| NHTSA ID Number: | 11398142 |
|---|---|
| Consumer Location: | WESLEY CHAPEL, FL |
| VIN: | JM3KE2DY7E0**** |
HAVE HAD ISSUE FOR OVER TWO YEARS HAVE FOUND OVER 35 PEOPLE ONLINE WITH SAME ISSUE. WHEN PUTTING VEHICLE IN PARK AND TURNING OFF VEHICLE THE RADIO REMAINS ON. HAPPENS ALMOST EVERY TIME. SOMETIMES IF I TURN CAR BACK ON AND PUT SHIFTER IN DRIVE THEN BACK TO PARK IT TURNS CAR BACK OFF. BUT EVERYTIME MY DAUGHTERS DRIVE MY CAR OR VALETS PARK THE CAR OR I TAKE CAR TO REPAIR SHOP RADIO STAYS ON FOR ALL OF THEM KILLING BATTERY. TOOK MY CAR TO AUTOBODY SHOP AND EXPLAINED THE HACK TO KEEP CAR FROM DYING. THEY CALLED SAID THEY DID DIAGNOSTIC OF ELECTRICAL SYSTEM AND SEVERAL ELECTRICAL PROBLEM CODES SHOWED UP SO THEY CONVINCED ME TO REPLACE BATTERY. SAME ERROR CODES AFTER REPLACING BATTERY. PLEASE CREATE RECALL ON THIS ISSUE. DEFINITELY A SAFETY ISSUE NOT KNOWING IF MY WIFE AND DAUGHTERS WILL BE STRANDED.
| NHTSA ID Number: | 11397079 |
|---|---|
| Consumer Location: | HOLLYWOOD, FL |
| VIN: | JM3KE2BEXE0**** |
THE PAINT IS FADING ON MY 2014 MADZA . THE CAR IS ONLY 6 YEARS OLD.
| NHTSA ID Number: | 11396061 |
|---|---|
| Consumer Location: | BALTIMORE, MD |
| VIN: | JM3KE4CY6E0**** |
WHEN I TURN THE CAR OFF (PUSH BUTTON), THE CAR DOES NOT COMPLETELY TURN OFF. THE ELECTRONICS DO NOT SHUT OFF WITH THE CAR AND DRAIN THE BATTERY LEAVING YOU STRANDED THE NEXT TIME YOU TRY TO START THE CAR. FROM WHAT I HAVE DISCOVERED, IT IS THE GEAR SHIFTER/SENSOR ON THE TRANSMISSION. SEE THE SAME COMPLAINT FROM MANY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
| NHTSA ID Number: | 11394908 |
|---|---|
| Consumer Location: | HYATTSVILLE, MD |
| VIN: | JM3KE4CY1E0**** |
MY CAR HAS BEEN EXPERIENCING AN ISSUE WITH THE ENGINE. WHEN I TURN THE ENGINE OFF THE RADIO AND LIGHTS REMAIN ON. AND, THEN I HAVE TO TURN THE CAR BACK ON AND MOVE THE CAR FROM PARK TO DRIVE OR REVERSE AND TURN THE WHEEL THIS HAVE TO BE MULTIPLE TIMES SOMETIMES ABOUT 10 TIMES TO GET THE CAR OFF. IT HAS CAUSED ME TO RUN LATE AND A BATTERY REPLACEMENT. THIS IS HUGE PROBLEM AND NEEDS TO BE RECALLED AND AT NO CHARGE TO THE CUSTOMERS AND OWNERS OF THE MAZDA.
| NHTSA ID Number: | 11394997 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | JM3KE2DY9E0**** |
SUNROOF UNEXPECTEDLY AND RANDOMLY EXPLODED WHILE DRIVING. THERE WAS NO IMPACT, GLASS SHATTERED WITHOUT NOTICE AND PRODUCED A VERY LOUD EXPLOSION SIMILAR TO THE SOUND OF A GUN SHOT. THIS OCCURRED WHILE DRIVING ON THE HIGHWAY AT 70MPH WITH OUTSIDE TEMPERATURE AT APPROX. 49 DEGREE FAHRENHEIT, AND NO RAIN. DASH CAM FOOTAGE CONFIRMS NO DEBRIS WERE THROWN AT THE CAR AND THIS HAPPENED UNEXPLAINABLY. HAD SUNROOF VISOR BEEN OPEN, SHARDS OF GLASS WOULD HAVE RAINED DOWN ON DRIVER AND PASSENGER. THE EXPERIENCE OF HEARING A LOUD EXPLOSION WHILE DRIVING IS VERY STARTLING AND UNSAFE, ESPECIALLY WITH THE POTENTIAL FOR GLASS SHARDS TO FALL ONTO THE DRIVER AND PASSENGERS.
| NHTSA ID Number: | 11390703 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | JM3KE2CY9E0**** |
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I'VE FOUND THAT, WHILE IN PARK, I NEED TO PULL THE GEARSHIFT HARD TOWARDS THE STEERING WHEEL FOR THE CAR TO "REGISTER" THAT I'M ACTUALLY IN PARK. I'VE READ ONLINE THAT MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT. THIS ISSUE HAS BEEN HAPPENING FOR WELL OVER A YEAR NOW. I'M ADDING AN ARBITRARY DATE BELOW.
| NHTSA ID Number: | 11390011 |
|---|---|
| Consumer Location: | CHESILHURST, NJ |
| VIN: | JM3KE2BE7E0**** |
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED WHILE STATIONARY AND ATTEMPTING TO SHUT-OFF VEHICLE USING THE PUSH TO START BUTTON, THE VEHICLE TURNED OFF HOWEVER, THE BATTERY REMAINED ON CAUSING THE BATTERY TO DRAIN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
| NHTSA ID Number: | 11389430 |
|---|---|
| Consumer Location: | HOLLYWOOD, FL |
| VIN: | JM3KE2BEXE0**** |
MY 2014 CX5 PAINT IS FADING! PAINT SHOULD NOT FADE IN SUCH A SHORT TIME. IT'S LITERALLY SLIDING OFF MY CAR!
| NHTSA ID Number: | 11385395 |
|---|---|
| Consumer Location: | WEST ROXBURY, MA |
| VIN: | JM3KE4CY3E0**** |
WHEN TURNING THE VEHICLE OFF THE ENGINE WILL TURN OFF BUT THE ELECTRICAL COMPONENTS CONTINUE RUNNING. PARK SHIFTER SWITCH WEARS DOWN AND STOPS WORKING. THIS PROBLEM COULD RESULT IN BATTERY TO DIE. THIS HAPPENS REPEATEDLY. THIS IS WHEN THE DRIVER IS ATTEMPTING TO PARK THE VEHICLE.
| NHTSA ID Number: | 11354049 |
|---|---|
| Consumer Location: | PLANO, TX |
| VIN: | JM3KE4CY7E0**** |
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I HAVE TO START THE ENGINE AND TURN IT OFF MULTIPLE TIMES (SOMETIMES 20+ TIMES) TO COMPLETELY SHUT EVERYTHING OFF. MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT.
| NHTSA ID Number: | 11340126 |
|---|---|
| Consumer Location: | FRISCO, TX |
| VIN: | JM3KE2CY8E0**** |
WHEN VEHICLE IS PARKED AND THE SHIFT IS IN P POSITION THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON.THE IGNITION STAYS ON IN ACCESSORY MODE. I NEED TO START AND STOP NUMEROUS TIMES AND PUT SHIFT INTO R AND THEN P TO TURN CAR OFF. IT WOULD TAKE ANYWHERE FROM 3 TO 10 TIMES. I SEARCHED THE WEB AND FOUND THIS IS A COMMON PROBLEM IN 2014 MAZDA CX-5 AND THERE ARE NUMEROUS COMPLAINT ABOUT IT. THIS ISSUE LEADS TO DRIVER STRANDED AS WITHOUT PROPER SHUTOFF,IT RUNS DOWN BATTERY. MAZDA IS FULLY AWARE OF THIS ISSUE AND THEY HAVE RECTIFIED THE SHIFTER SWITCH WITH NEW PART # KDY0-46-040. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22/15 AND 4/11/16 ON HOW TO ADDRESS THIS PROBLEM WITH BULLETIN NO. 05-004/16 AND NOW RECOMMENDING TO REPLACE THE SWITCH UNIT WITH NEW PART # KDY0-46-040. HOWEVER THERE IS NO RECALL FOR THIS ISSUE. MAZDA SHOULD REPAIR THIS DEFECTIVE PART WITHOUT ADDITIONAL COST TO OWNERS AS THIS CAN BE DANGEROUS AS YOU CAN EASILY LEAVE CAR IN ACCESSORY MODE AND CAR BATTERY WILL BE DEAD UPON RETURN. THIS HAS OCCURRED TO US MULTIPLE TIMES AND AS RECENT AS THIS WEEK ONLY.
| NHTSA ID Number: | 11337179 |
|---|---|
| Consumer Location: | WEST MILFORD, NJ |
| VIN: | JM3KE4CY2E0**** |
THIS HAS BEEN AN ONGOING PROBLEM FOR THE LAST 4 YEARS. IGNITION SWITCH IS FAULTY. WHEN VEHICLE IS SHUT OFF, THE ENGINE SHUTS OFF, BUT THE AUXILIARY (RADIO, HEAT, AC) STAYS ON. THE SHIFT MUST BE MANIPULATED SEVERAL TIMES TO GET THE AUXILIARY OFF. BATTERY HAS BEEN DRAINED BECAUSE SOMEONE WHO DOES NOT KNOW ABOUT THIS DEFECT WILL INADVERTENTLY LEAVE IT ON.
| NHTSA ID Number: | 11330318 |
|---|---|
| Consumer Location: | NORTH AUGUSTA, SC |
| VIN: | JM3KE2BE0E0**** |
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, SEVERAL ELECTRICAL COMPONENTS REMAINED FUNCTIONAL. THE CONTACT STATED THAT THE GEAR SHIFTER WAS AGGRESSIVELY MANIPULATED BEFORE THE VEHICLE WOULD TURN ON OR OFF. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BATTERY WAS DRAINED. THE BATTERY WAS REPLACED. GERALD JONES MAZDA (4022 WASHINGTON RD, AUGUSTA, GA 30907, (706)862-1793) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NEEDED TO PROVE THE CAUSE OF THE FAILURE. THE CONTACT WAS ALSO REFERRED TO THE NHTSA FOR ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
| NHTSA ID Number: | 11328519 |
|---|---|
| Consumer Location: | HUNTINGTON STATION, NY |
| VIN: | JM3KE4DY8E0**** |
WHEN VEHICLE IS STATIONARY THE IGNITION DOES NOT TURN OFF WHEN PRESSING START STOP BUTTON. THE IGNITION STAYS ON IN ACCESSORY MODE. WHEN THE SHIFT IS IN P POSITION. TAKES NUMEROUS TRIES TO TURN CAR OFF. THIS ALSO RUNS BATTERY DOWN HAD TO REPLACE BATTERY AT 44,000 MILES. THERE WAS A SERVICE BULLETIN SEND TO MAZDA DEALERS ON 12/22/15 AND 4/11/16 ON HOW TO ADDRESS THIS PROBLEM BULLETIN NO. 05-004/16 THEY SAID DEALER SHOULD REPLACE THE SWITCH UNIT AND CARS PRODUCED AFTER 12/27/2013 WOULD HAVE A MODIFIED SWITCH UNIT TO CORRECT THE PROBLEM. ALSO MESSAGE ON DASH STATES CAR IS NOT IN PARK PUT SHIFT IN PROPER POSITION EVEN THOUGH SHIFT IS IN CORRECT POSITION. THIS CAN BE DANGEROUS YOU CAN EASILY LEAVE CAR IN ACCESSORY MODE AND CAR BATTERY WILL BE DEAD UPON RETURN. THIS HAS HAPPENED NUMEROUS TIMES. BROUGHT TO DEALER WAS INFORMED THEY HAD NOT HEARD OF PROBLEM AND THEY RECOMMENDED I CHANGE ENTIRE SHIFT MECHANISM INSTEAD OF SWITCH UNIT THAT THEIR MAZDA BULLETIN STATES. *TR
