Components: EXTERIOR LIGHTING
July 23, 2019
TBD
Condition
Starts
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11375006 |
|---|---|
| Consumer Location: | WAUKEE, IA |
| VIN: | JM3KE4DY1G0**** |
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS TURNING INTO THE DRIVEWAY, HE NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO RAMSEY AUTO CENTER (9625 HICKMAN RD, URBANDALE, IA 50322) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DAYTIME RUNNING LIGHT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11302252 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | JM3KE4DY1G0**** |
PASSENGER SIDE DAY TIME RUNNING LED LIGHT STOPPED WORKING JUST AFTER 3 YR WARRANTY EXPIRED. COST TO REPLACE OVER $1000. THERE IS A LOT OF REPORTS OF SIMILAR ISSUES WITH THE 2016 MODEL.
| NHTSA ID Number: | 11289357 |
|---|---|
| Consumer Location: | SUN PRAIRIE, WI |
| VIN: | JM3KE4DY1G0**** |
MANY COMPLAINTS ON GOOGLE OF FLICKERING DAYTIME RUNNING LIGHTS ON HEADLIGHTS THAT ARE A HAZARD AND DISTRACTION TO ONCOMING DRIVERS, MAY CAUSE SEIZURES FOR SOME. MANY PEOPLE WITH THE SAME CAR HAVE ONLY HAD THIS CAR 3 YEARS AND MAZDA WILL NOT RESPOND TO THIS OR ACKNOWLEDGE THE NEED FOR THIS RECALL, TO HAVE THIS FIXED IS A MINIMUM OF $1200. LIGHTING IS NECESSARY AND IF IT IS FAULTY, IT BECOMES DANGEROU.S THIS NEEDS TO BE CORRECTED AND MAZDA NEEDS TO TAKE RESPINSIBILITY. TOO MANY VEHICLE OWNERS ARE HAVING THIS PROBLEM.
| NHTSA ID Number: | 11288920 |
|---|---|
| Consumer Location: | PLATTSBURGH, NY |
| VIN: | JM3KE4DY1G0**** |
NOTICED PASSENGER SIDE LED HEADLIGHT FLICKERING WHILE STOPPED BEHIND ANOTHER CAR AT TRAFFIC LIGHT. INSPECTED THE LIGHT ONCE I GET HOME AND FOUND THE DAY TIME RUNNING PORTION OF THE HEAD LIGHT ASSEMBLY IS THE PROBLEM. IT NOW FLICKERS AT ALL TIMES SINCE THIS COMES ONE DURING THE DAY AUTOMATICALLY. SERVICE DEPARTMENT FROM DEALER THE CAR WAS PURCHASED SAID THIS IS NOT COVERED BY MAZDA AND IT WOULD BE OUT POCKET REPAIR ($1,200).
| NHTSA ID Number: | 11255952 |
|---|---|
| Consumer Location: | LOVELAND, OH |
| VIN: | JM3KE4DY1G0**** |
DRIVER SIDE LED DAYLIGHT RUNNING LIGHT IS FLICKERING AT 25% BRIGHTNESS, PASSENGER SIDE LED DAYLIGHT RUNNING LIGHT IS NOT FUNCTIONING. CAR HAS ONLY 56,000 MILES. LED LIGHTS SHOULD NOT FAIL THIS EARLY. NUMEROUS COMPLAINTS ON INTERNET. I WILL NOT REPLACE DUE TO EXTREMELY HIGH COST OF OVER $1000 PER HEADLIGHT. VISIBILITY OF THESE VEHICLES HAS BEEN SEVERELY COMPROMISED DUE TO FAULTY DESIGN AND MANUFACTURE OF SOMETHING THAT SHOULD LAST FOR THE LIFE OF THE VEHICLE.
| NHTSA ID Number: | 11253247 |
|---|---|
| Consumer Location: | NEW LEBANON, NY |
| VIN: | JM3KE4DY1G0**** |
LED LIGHTS IN THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAVE FAILED. HEADLIGHT (LOW/HIGH BEAMS) AND DIRECTIONAL SIGNAL CONTINUE TO OPERATE NORMALLY. CAR WAS STATIONARY WHEN A FRIEND NOTICED THE PROBLEM. ONLINE RESEARCH INDICATED THAT THIS HAS BEEN REPORTED AS A PROBLEM IN NUMEROUS CASES. DEALER ACKNOWLEDGED OTHER OWNERS REPORTING SAME PROBLEM AND ADDED MY INFORMATION ON THEIR RECORDS.
| NHTSA ID Number: | 11245373 |
|---|---|
| Consumer Location: | SHELTON, WA |
| VIN: | JM3KE4DY1G0**** |
PROBLEM WITH THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT. I NOTICED THAT THE DAYTIME RUNNING LIGHT WAS NOT ILLUMINATED FULLY (ABOUT 25% ILLUMINATED) WHILE DRIVING BEHIND ANOTHER VEHICLE. I EXAMINED THE LIGHT IN MY GARAGE LATER ON AND NOTICED THAT THE LIGHT WAS ALSO FLICKERING IN A RANDOM PATTERN. AFTER DISCOVERING THIS ISSUE, I DROVE THE VEHICLE TO MY DEALERSHIP WHERE I WAS QUOTED $1097.02 PLUS TAXES. $887.02 FOR A NEW HEADLIGHT ASSEMBLY AND $210 IN LABOR. I WAS NOT ABLE TO GET COVERAGE UNDER WARRANTY BECAUSE I WAS 10K OVER THE 36K LIMIT. WITH TAXES TOSSED IN, I'M LOOKING AT OVER $1200 FOR A HEADLIGHT, WHICH IS COMPLETELY RIDICULOUS! ESPECIALLY FOR A VEHICLE THAT IS ONLY 3 YEARS OLD AND THAT I HAVE OWNED FOR LESS THAN A YEAR. A QUICK SEARCH ONLINE ON THE NHTSA WEBSITE REVEALED NUMEROUS SIMILAR COMPLAINTS. MAZDA IS AWARE OF THE ISSUE AND HAS BEEN REPLACING THESE HEADLIGHT ASSEMBLIES WITH A REVISED VERSION THAT ADDRESSES THE ISSUE. A RECALL HAS NOT BEEN INITIATED EVEN THOUGH THERE ARE MANY COMPLAINTS OF THIS ISSUE ON FORUMS AND THE NHTSA WEBSITE.
| NHTSA ID Number: | 11233584 |
|---|---|
| Consumer Location: | LAKEWOOD, NJ |
| VIN: | JM3KE4DY1G0**** |
ON 01/10/17 AT 11656 MILES I REPORTED A BURNING SMELL PRESENT CONSISTENTLY FOR SEVERAL MONTHS. LESTER GLENN MAZDA SAID THEY COULDN'T DETECT ANYTHING. I WENT FOR SERVICE 19MAY 18 AND WAS TOLD THAT MY REAR BRAKES WERE BAD. REPORT I HAVE FROM THAT SERVICE SHOWS RED FOR REAR AND GREEN FOR FRONT BRAKES AT 36865 MILES. 26 MAY 18 MAZDA LODI TOLD ME ALL 4 BRAKES AND ROTORS WERE BAD. I ASKED HOW THE FRONT BRAKES WERE BAD 1 WEEK AFTERLESTER GLENN TOLD ME THE FRONT BRAKES WERE GREEN. I WAS TOLD THAT MOST SHOPS HAVE INEXPERIENCED PEOPLE BUT LODI HAS ALL THEIR PEOPLE TRAINED AS MASTER TECHNICIANS. I WAS TOLD LESTER GLENN PROBABLY DIDN'T MEASURE. LODI SAID REARS WERE REALLY REALLY BAD AND THAT I SHOULD REPLACE ALL 4 BRAKES AND ROTORS AND ALL 4 TIRES FOR EVEN WEAR. I WAS TOLD CAR WAS NOT SAFE TO DRIVE WITHOUT THE WORK. I GOT THE WORK DONE. REPAIRS WERE COMPLETED AT 37354 MILES. 24MAY19 I AM TOLD ALL BRAKES ARE GOOD. I CALL 06 JUN 19 AND COMPLAIN THAT I AM HEARING SQUEAKING. I CALL& I'M TOLD THAT IT'S PROBABLY NOTHING BUT BEST TO SEE IF IT PERSISTS.SOUND PERSISTS. I GO IN24 JUN19 AND COMPLAIN OF NOISE AND VIBRATION THROUGH STEERING WHEEL AND FLOOR BOARD. THE SERVICE MANAGER DRIVES THE CAR WITH ME AND HEARS THE SQUEAK FAINTLYBUT SAYS HE DOESN'T FEEL THE VIBRATION AND THAT THE BRAKES ARE WORKING WELL. I LET THEM CHECK AND AM TOLD THE LEFT REAR CALIPER IS SEIZED. THE CALIPER WENT THROUGH THE PAD TO THE ROTOR AND REAR PADS AND ROTORS WERE REPLACED. I AM STILL HEARING SQUEAKING AND I FEAR IT THE RIGHT REAR CALIPER SINCE IT WASN'T CHANGED. I'VE CHANGED MY REAR PADS AND ROTORS TWICE IN 1YR/20000 MI. I FOUND OUT MY CAR IS AFFECTED BY TSB R052/16C (04-001/18) AND 04-002/19. R052/16C RESULTED IN A PRODUCTION CHANGE IN REAR CALIPERS STARTING IN SEPTEMBER 9 2016. MAZDAUSA WON'T ACKNOWLEDGE THAT THEIR DEALERS SHOULD HAVE REPLACED MY REAR CALIPERS OR THAT THEY SHOULD HAVE ISSUED A RECALL.
| NHTSA ID Number: | 11165842 |
|---|---|
| Consumer Location: | KINGSTON, TN |
| VIN: | JM3KE4DY1G0**** |
MY 2 YEAR OLD "TOP OF THE LINE" MAZDA CX-5 AWD GRAND TOURING HAD A FAILURE OF THE DAYTIME RUNNING LIGHTS (PASSENGER SIDE). WHEN I ASKED MY MAZDA DEALERSHIP ABOUT IT THEY SAID "YEAH, WE'VE SEE LOTS OF THOSE PROBLEMS ON YOUR YEAR/MODEL, YOU DEFINITELY NEED TO GET IT FIXED SINCE YOU WILL FAIL YOUR SAFETY CHECK". I ASKED SINCE THIS WAS A "COMMON" SAFETY PROBLEM FOR MY MODEL/YEAR WHY IS THERE NO RECALL FROM MAZDA. MAZDA DEALERSHIP STAFF SHRUGGED AND HANDED ME AN ESTIMATE FOR $1500.00 TO FIX THIS SAFETY RELATED PROBLEM ON MY 2 YEAR OLD VEHICLE. THEY SAID FILE A COMPLAINT WITH NHTSA, BUT MAZDA IS NOT PAYING FOR THIS.
| NHTSA ID Number: | 11120201 |
|---|---|
| Consumer Location: | TOLEDO, OH |
| VIN: | JM3KE4DY1G0**** |
PASSENGER'S SIDE LED DAYTIME RUNNING LIGHT FAILURE. I HAD THE HEADLAMP ASSEMBLY REPLACED UNDER WARRANTY FOR THE SAME ISSUE PREVIOUSLY. VEHICLE HAS 32XXX MILES NOW AND THE SAME LED DRL LIGHT FAILED AGAIN., I HAVE YET TO TAKE IT TO THE DEALER (NOTICED IT TODAY)
| NHTSA ID Number: | 11118818 |
|---|---|
| Consumer Location: | RUSTBURG, VA |
| VIN: | JM3KE4DY1G0**** |
THE PASSENGER DAYTIME RUNNING LED LIGHT IN THE HEADLIGHT ASSEMBLY EITHER DOES NOT WORK OR WILL FLICKER DURING OPERATION OF THE VEHICLE. IN ORDER FOR VEHICLES TO PASS INSPECTION, ALL EXTERIOR LIGHTS MUST WORK, SO THIS IS A SAFETY ISSUE THAT MAZDA NEEDS TO FURTHER INVESTIGATE.
| NHTSA ID Number: | 11092631 |
|---|---|
| Consumer Location: | ALLISON PARK, PA |
| VIN: | JM3KE4DY1G0**** |
PASSANGER SIDE DAY TIME RUNNING HEADLIGHTS BEGAN FLICKERING FOR ABOUT A MONTH AND THEN SIMPLY WENT OUT. THIS CAR IS BRAND NEW WITHIN THE PAST YEAR AND A HALF AND IS ABSOLUTELY RIDICULOUS. THE DEALERSHIP HAD TO REPLACE THE FULL HEADLAMP UNIT AS IT IS LED AND MAZDA KNOWINGLY INSTALLED THESE FAULTY HEADLAMPS. I HAVE SEEN HUNDREDS OF OTHER DOCUMENTED CASES OF THIS ISSUE ON THE INTERNET.
| NHTSA ID Number: | 11083760 |
|---|---|
| Consumer Location: | COLUMBUS, NE |
| VIN: | JM3KE4DY1G0**** |
THE LEFT FRONT HEADLIGHT ON THE VEHICLE IS FLICKERING AND SOMETIMES GOES OUT. THIS HEADLIGHT IS KNOWN TO HAVE ISSUES AND BASED ON THE PART NUMBERS FROM MAZDA, IT HAS BEEN REDESIGNED MULTIPLE TIMES IN THE PAST 2 YEARS. WITH THIS MANY REDESIGN ATTEMPTS I AM JUST ASSUMING THEY ARE HAVING PROBLEMS WITH THE HEADLIGHT AND SHOULD ISSUE A RECALL. THIS VEHICLE IS JUST OUT OF WARRANTY AS IT HAS 37,500 MILES AND THE WARRANTY IS ONLY TO 36,000 MILES. THE DEALERSHIP WANTS US TO PAY FOR THE HEADLIGHT WHICH IS $1,500 DOLLARS IN PARTS ALONE. THIS SEEMS OUTRAGEOUS FOR A VEHICLE THAT IS ONLY 2 YEARS OLD. SEARCHING ONLINE THIS IS A VERY COMMON ISSUE WITH MAZDA AND HAVING A HEADLIGHT GO OUT DRIVING DOWN THE ROAD IS A MAJOR SAFETY CONCERN LET ALONE A QUALITY OF WORKMANSHIP CONCERN. THIS ISSUE NEEDS TO BE ADDRESSED WITH A RECALL.
| NHTSA ID Number: | 11061017 |
|---|---|
| Consumer Location: | BURLINGTON, MA |
| VIN: | JM3KE4DY1G0**** |
THE AUTOMATIC LOCKING DOES NOT ALWAYS WORK. I AGREE WITH COMPLAINTS 1090985 AND 10885776 IN THAT IT SEEMS TO BE FINE 90% OF THE TIME, WHICH LULLS YOU INTO A FALSE SENSE OF SECURITY. NOW, I MAKE SURE THAT HE LIGHTS FLASH AS I WALK AWAY. I HAD TURNED OFF THE CHIRP BECAUSE IT DISTURBS THE PEACE, BUT MAY TURN IT BACK ON, SINCE WALKING AWAY AND LOOKING BACK ALSO HAS ITS RISKS. I COULD BE WALKING AWAY TOO QUICKLY SOMETIMES OR SOMETHING ELSE IN MY POCKET MAY BE SHIELDING THE KEY FOB, BUT IF OTHERS ARE ALSO EXPERIENCING THIS PROBLEM, MAYBE IT IS NOT A USER ISSUE. PERHAPS THE OWNER'S MANUAL SHOULD MENTION THESE POSSIBILITIES, IF THEY INDEED ARE THE CAUSE OF THE PROBLEM. AN UNLOCKED CAR IS A SERIOUS SECURITY RISK.
| NHTSA ID Number: | 10859837 |
|---|---|
| Consumer Location: | HILLSBOROUGH, CA |
| VIN: | JM3KE4DY1G0**** |
CAR BECAME STUCK IN A SINGLE GEAR AND WOULD NOT REV HIGHER THAN 2000 RPM AND WOULD NOT SHIFT GEARS. WOULD NOT ENGAGE FOR A FEW SECONDS, THEN WOULD LURCH FORWARD.
