Components: ELECTRICAL SYSTEM
September 12, 2018
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11421500 |
|---|---|
| Consumer Location: | PLANTATION, FL |
| VIN: | JM3KFABM0J1**** |
Mazda USA - There’s been over 5 failures of my AC since before the car even hit a 5,000 mile mark. Mazda North America has a D- rating w/the Better Business Bureau & it shows! My complaints have gone one deaf ears and there’s a HUGE lack of accountability. https://youtu.be/83lV-29xz8s
| NHTSA ID Number: | 11420779 |
|---|---|
| Consumer Location: | ROCHESTER, NY |
| VIN: | JM3KFBCM3J0**** |
hacker broke into my home network, laptops, cellphones and my vehicle. Settings keep being changed relating to Adas and bluetooth. poss using sql os sqlite
| NHTSA ID Number: | 11417610 |
|---|---|
| Consumer Location: | PLANO, TX |
| VIN: | JM3KFACM5J1**** |
Approximately 9:15am 5/16/21 I was driving on the road when my engine stalled and went out. Was stuck in the middle of the road for a couple of minutes while I tried to restart the car. My vehicle was recalled for this very purpose but 13 days prior I went into the dealership to fix the issue and get a software update. After said update I experienced the recall issue on my vehicle.
| NHTSA ID Number: | 11416469 |
|---|---|
| Consumer Location: | FREMONT, CA |
| VIN: | JM3KFBCMXJ0**** |
SITUATION: DRIVING UPHILL ON HWY 120 ON NEW PRIEST ROAD, BIG OAK FLAT, CA, TWO LANE MOUNTAIN ROAD. SLOW CAR IN FRONT OF ME AND A DELIVERY TRUCK TAILGATING. SLOW CAR EVENTUALLY MOVES ASIDE IN A TURNOUT AND I ACCELERATE TO OPEN UP SPACE BETWEEN MYSELF AND WHAT I THOUGHT WOULD BE THE TRUCK BUT SOMEHOW THE SLOW CAR RETURNED TO THE DRIVING LANE AHEAD OF THE TRUCK. I CONTINUE TO ACCELERATE TO ATTEMPT TO OPEN UP SPACE BETWEEN MYSELF AND THE CAR BEHIND ME WHEN I LOST POWER, THE CAR BEHIND ME MOVES TO THE OPPOSING TRAFFIC LANE TO AVOID REAR ENDING MY CAR THAT IS RUNNING IN DEGRADED MODE (ACCELERATOR HAS NO EFFECT, BASICALLY MOVING ON IDLE POWER) AND NARROWLY MISSES AN ONCOMING CAR AS I MOVE TOWARDS THE RIGHT EDGE OF THE RIGHT LANE. TRUCK BEHIND ME HAS TO BRAKE HARD TO AVOID REAR ENDING ME. THERE WAS NO SHOULDER TO PULL OVER TO AT THAT LOCATION IMMEDIATE LOCATION. I PULL OVER A FEW HUNDRED YARDS FURTHER AT A SAFE LOCATION. GRADE WAS PERHAPS 4% TO 6%. WEATHER: HOT 90 DEGREES SPEED: ACCELERATING FROM 35 TO 50 MPH (GUESS) DIAGNOSTIC LIGHTS: SMART CITY BRAKING SYSTEM FAILURE WARNING, PLUS A LOT OF OTHER WARNING LIGHTS LIT INCLUDING CHECK ENGINE LIGHT. AFTERMATH: I PULLED SAFELY OVER, STOPPED THE ENGINE, WAITED A WHILE AND RESTARTED THE ENGINE AND THE CAR RETURNED TO IT'S NORMAL DRIVING BEHAVIOR AND COMPLETED MY TRIP. OTHER INFORMATION: THIS IS THE 3RD OCCURRENCE OF THIS BEHAVIOR. EACH TIME I HAVE HAD MAZDA LOOK AT THE PROBLEM. 1ST OCCURRENCE THEY REPLACED THE CYLINDER COIL, 2ND OCCURRENCE THEY REPLACED A SPARK PLUG FOR MISFIRE. 3RD OCCURRENCE, TO BE DETERMINED.
| NHTSA ID Number: | 11406034 |
|---|---|
| Consumer Location: | SARASOTA, FL |
| VIN: | JM3KFABM4J1**** |
THE CAR COLOR IS SOUL RED AND THE PAINT IS FLAKING OFF. I DRIVE THE CAR SHORT DISTANCES UNDER 40MPH AND IT LOOKS LIKE THE PAINT IS CHIPPING MORE AND MORE. IT'S ALMOST LIKE BIG ROCKS ARE HITTING THE PAINT BUT THERE IS NO DEBRIS WHERE I DRIVE.
| NHTSA ID Number: | 11402855 |
|---|---|
| Consumer Location: | MADISON, NJ |
| VIN: | JM3KFBDM3J0**** |
WHEN TAKING VEHICLE IN FOR RECOMMENDED 45K MILE SERVICE, DEALER DISCOVERED WARPED HEAD CYLINDER AND LEAKING OIL. NO CHECK ENGINE LIGHT WARNING EVER CAME ON! NO WARNING. MAZDA IS REPLACING ENGINE PARTS UNDER VEHICLE WARRANTY
| NHTSA ID Number: | 11396913 |
|---|---|
| Consumer Location: | DAYTONA BEACH, FL |
| VIN: | JM3KFADM8J0**** |
I PURCHASED THIS VIN LESS THAN 24 HOURS AGO, I WAS TOLD IT WAS CERTIFIED BY THE DEALERSHIP. IN LOOKING UP THE VIN ON WWW.NHTSA.GOV THIS AM, IT SAYS THE RECALL #3719F WAS NOT FIXED; THE DEALERSHIP JUST SENT ME A SCREEN SHOT FROM MAZDA NORTH AMERICA OPERATIONS WARRANTY VEHICLE INQUIRY REPORT, AND IT SHOWS THE REPAIR DONE. WHO DO I BELIEVE? THE VEHICLE IS AT MY HOME ON THE DRIVE WAY, STATIONARY. I'M ASKING THE DEALERSHIP TO PICK THE CAR UP, AND REFUND MY $100 DOLLARS. THEY WANT $400.00 MORE WHEN I GET PAID 2/25.
| NHTSA ID Number: | 11396209 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | JM3KFBDM6J0**** |
MY PAINT HAS BEEN CHIPPING ON THIS VEHICLE THEY REPAINTED THE HOOD BUT THE CAR IS STILL EXPERIENCING AN EXCESSIVE AMOUNT OF CHIPS I HAVE COMPLAINED TO NO AVAIL HOWEVER THERE ARE SEVERAL ARTICLES THAT THIS SOUL RED COLOR IS DEFECTIVE AND I WAS ALSO TOLD THAT BY THE GENERAL MANAGER AT FLOW MAZDA IN FAYETTEVILLE NC MY CAR DOES NOT HAVE 26000 MILES AND WAS STORED IN A GARAGE
| NHTSA ID Number: | 11378437 |
|---|---|
| Consumer Location: | ROCHESTER, NY |
| VIN: | JM3KFBCMXJ0**** |
I WAS DRIVING ON THE HIGHWAY AND IT WAS RAINING. I LOST CONTROL OF THE VEHICLE, THE STEERING WHEEL WAS SPINNING UNCONTROLLABLY. I WAS ADVISED I MOST LIKELY HYDROPLANED. THE VEHICLE FINALLY SLOWED DOWN AND BACKED INTO A GUARDRAIL. ONLY THE RIM OF THE DRIVER SIDE BACK TIRE WAS DAMAGED. THE IMPACT FELT LIKE THE IMPACT FELT WHEN HITTING A CURB TOO HARD. THIS DID NOT HAPPEN ON THE SIDE OF THE ROAD WITH A SHOULDER, SO AFTER THE TIRE HIT THE GUARDRAIL, I MOVED TO THE CAR TO THE OTHER SIDE OF THE ROAD TO BE ON THE SHOULDER. ONCE I ARRIVED AT THE OTHER SIDE OF THE ROAD, THE AIRBAGS DEPLOYED AND THE BRAKE ASSIST LIGHT CAME ON AND THE POLICE WERE AUTOMATICALLY CALLED. THE CAR WAS TOWED AND THE COLLISION SHOP CANNOT EXPLAIN WHY THE AIRBAGS DEPLOYED. I'M TERRIFIED THAT THE AIRBAGS CAN DEPLOY AT ANY TIME FOR ANY REASON. I AM ALSO TERRIFIED THAT THEY WILL NOT DEPLOY WHEN THEY ARE SUPPOSED TO SINCE THEY DEPLOYED AT LEAST 10-15 SECONDS AFTER THE IMPACT WITH THE GUARDRAIL OCCURRED.
| NHTSA ID Number: | 11354991 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | JM3KFACMXJ0**** |
MAZDA'S SOUL CRYSTAL RED PAINT ON MY CX-5 THAT HAS ONLY 12000 MILES AND IS GARAGED DAILY HAS 12 OR MORE CHIPS ON THE HOOD AND SEVERAL ON THE DOOR. THIS COLOR WAS A $700 DOLLAR OPTION AND THE PAINT IS INFERIOR IN QUALITY AND EASILY CHIPS. HAVE READ ON LINE OF THOUSANDS OF OTHER MAZDA OWNERS COMPLAIN OF A SIMILAR PROBLEM WITH THEIR PAINT. A RECALL SHOULD BE INSTITUTED.
| NHTSA ID Number: | 11353285 |
|---|---|
| Consumer Location: | PATTERSON, NY |
| VIN: | JM3KFADMXJ0**** |
THE PAINT EASILY CHIPS DESPITE IT BEING A $1000 UPGRADED PAINT COLOR. WE WERE TOLD BY MULTIPLE MAZDA DEALERS THAT THE 7 STAGE PAINT MAKES IT SOFT AND EASY TO CHIP. THIS IS NOT AN ACCEPTABLE STANDARD, ALL MAZDA PAINTS SHOULD HAVE THE SAME PERFORMANCE AND DURABILITY, ESPECIALLY IF IT IS $1000 UPGRADE. I HAVE FILLED DOZENS OF THESE CHIPS AND APPEAR DAILY, IT IS EVIDENT BY THOUSANDS OF REPORTS ONLINE THAT THIS IS A SIGNIFICANT DEFECT ON MAZDAS BEHALF.
| NHTSA ID Number: | 11353214 |
|---|---|
| Consumer Location: | PLANTATION, FL |
| VIN: | JM3KFABM0J1**** |
TL* THE CONTACT OWNS A 2018 MAZDA CX-5. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND WAS RESTARTED. WHILE THE PUSH-TO-START WAS ENGAGED, THE VEHICLE REVVED UP HIGH, STALLED, AND RESTARTED. ADDITIONALLY, THE AIR CONDITIONER FAILED TO OPERATE AS DESIGNED. THE RADIO WAS ALSO INOPERABLE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GUNTHER MAZDA (1800 S STATE RD 7, FORT LAUDERDALE, FL 33317, (954) 420-6565) WHERE IT WAS DIAGNOSED THAT THE BATTERY, A/C MOTOR AND AN UNKNOWN CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED SEVERAL TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.
| NHTSA ID Number: | 11343828 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | JM3KFACM0J1**** |
I AM EXPERIENCING SUBSTANTIAL CHIPPING OF THE PAINT ON MY 2018 MAZDA CX-5. I HAVE ONLY HAD THE CAR JUST UNDER 3 MONTHS AND UNDER 7000 MILES DRIVEN. IT APPEARS AS THOUGH THE PAINT IS NOT BONDED WITH THE METAL UNDERNEATH THE PAINT. OR THAT THE LAYERS OF PAINT ARE NOT BONDED. I HAVE HEARD OF MANY OTHERS EXPERIENCING SAME OR VERY ISSUES WITH THE SOUL CRYSTAL RED PAINT MAZDA IS USING. IT NEEDS TO BE CLASSIFIED AS FAULTY PAINT AND HANDLED BY MAZDA ACCORDINGLY.
| NHTSA ID Number: | 11343040 |
|---|---|
| Consumer Location: | SANFORD, FL |
| VIN: | JM3KFBDM3J0**** |
2018 MAZDA CX-5 GRAND TOURING. ALTERNATOR/AC SERPENTINE BELT TENSIONER LEAKS OIL (ITS HYDRAULIC) AND IF FAILS COULD CAUSE BELT TO COME OFF WITHOUT WARNING AND LEAVE YOU STRANDED. DEALERSHIP INDICATES THIS IS NOT WARRANTED.
| NHTSA ID Number: | 11337844 |
|---|---|
| Consumer Location: | MARSHFIELD, VT |
| VIN: | JM3KFBCM3J0**** |
ISSUE WAS A FROZEN CALIPER BRACKET ON THE REAR DRIVERS SIDE WHICH RESULTED IN CREATING EXCESSIVE HEAT AND PREMATURE WEAR OF THE PADS AND ROTORS
