Dynamic Head Restraints | Not Available |
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Head Restraint | Not Available |
Advanced Belt Feature | Not Available |
Adjustable Upper Belt Anchorage | Not Available |
Seat Belt Reminder System | Driver |
Frontal Air Bag | Driver, Front Passenger |
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Curtain | Driver, Front Passenger, Rear Seat |
Torso | Driver, Front Passenger |
Knee | Not Available |
Additional Air Bags | Not Available |
Meets Side Air Bag Out-of-Position Requirements | Yes |
LATCH Locations | Not Available |
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Safety Power Windows (Anti-Pinch) | Standard |
Safety Power Windows (Anti-Pinch) locations | Not Available |
NHTSA ID Number: | 11384891 |
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Consumer Location: | RICHMOND HILL, GA |
VIN: | JM3ER293280**** |
CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 2 FULL DAYS WITH NO USE. I WALKED OUTSIDE TO PLACE TRASH IN TRASH BIN AND NOTICED SMOKE COMING FROM THE DRIVERS DOOR. I QUICKLY RAN INSIDE, GRABBED FIRE EXTINGUISHER AND PUT OUT THE FIRE.IT LOOKS LIKE THE FIRE ORIGINATED AT THE WINDOW MOTOR OR THE WINDOW SWITCH PANEL ON THE DRIVERS SIDE DOOR.
NHTSA ID Number: | 11032078 |
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Consumer Location: | CLEARWATER, FL |
VIN: | JM3ER293280**** |
TOOK CAR TO MAZDA FOR AIRBAG RECALL, REPLACED AIRBAG BUT MAZDA TELLS ME THE ACTUAL SENSOR THAT TELLS THE AIRBAG TO DEPLOY DOES NOT WORK AND ITS MY RESPONSIBILITY TO FIX IT. PRIOR TO THE RECALL THE SENSOR DID NOT COME UP ON THE DASH AFTER THE RECALL I NOW HAVE A LIGHT ON MY DASH AND MAZDA IS TELLING ME ITS 700.00 TO REPLACE FIX AND PART AND LABOR. ELECTRICAL CAR SHORTS OUT ALL THE TIME, WINDOWS, ENGINE, LIGHTS WORK ONE DAY NOT THE NEXT WHEN DOORS OPEN. CAR STALLS OUT WHEN DRIVING AND SYSTEM REBOOTS. OTHER ISSUE IS I HAVE SPENT 7 THOUSAND DOLLARS IN REPAIRS ON THIS CAR. I HAVE BLACK SMOKE COMING OUT OF THE TAIL PIPES, IVE REPLACED THOUSANDS OF DOLLARS IN PARTS. ENGINE LIGHT WONT GO OFF. I TOOK IT FINALLY TO AUTO ZONE FOR A FREE ENGINE DIAGNOSIS TO GET A PRINT OUT AND NOW THE EMISSIONS VALVES ARE SHOWING FAULTY. ITS BURNING 2 QUARTS OF OIL ABOUT EVERY COUPLE OF WEEKS/MONTHLY BASIS. IVE REPLACED MOTOR MOUNTS, COOLANT/OIL PARTS, AIR COMPRESSOR, HEADLIGHTS, BUMBER, WIPER BLADES, ELECTRICAL CONTROL PANELS, ROCKER ARMS, SPOILERS THAT HAVE CRACKED WITH WEATHER, THE CAR STILL NEEDS ANOTHER MOTOR MOUNT, I NOW HAVE A KNOCK IN THE ENGINE LIKE ITS THE LIFTERS AND I STILL HAVE ANOTHER YEAR ON THIS 5 YEAR LOAN ON THIS CAR. I HAVE TO KEEP ROLLING PAYMENTS TO THE BACK OF THE LOAN TO KEEP UP WITH THE REPAIRS. ITS VERY FRUSTRATING. IVE NEVER HAD THIS MANY PROBLEMS WITH ANY CAR I HAVE PURCHASED EVER!!! EVEN THE PARTS DEPARTMENT AT MAZDA HAS SAID WHAT DO YOU EXPECT YOU PURCHASED A PLASTIC CAR ON WHEELS. IS THERE ANY OTHER PEOPLE EXPERIENCING PROBLEMS BESIDES MYSELF?
NHTSA ID Number: | 11015696 |
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Consumer Location: | CHICAGO, IL |
VIN: | JM3ER293280**** |
RECALL 9716H (FRONT LOWER CONTROL ARM) WAS SENT OUT IN OCTOBER 2016 AND 10 MONTHS LATER THERE IS NO SOLUTION OR ETA TO THE SOLUTION. IN THE INTERIM, WE ARE DRIVING A POTENTIALLY UNSAFE VEHICLE DURING DANGEROUS TIMES OF THE YEAR (WINTER). RECALL 1317F (AIR BAG INFLATOR) I WAS DENIED A SERVICE APPOINTMENT DUE TO A TECHNICIANS STRIKE AND OFFERED NO RECOURSE OR OPTIONS IN THE INTERIM. ANNOUNCED SAFETY ISSUES WHEN NO IMMEDIATE REPAIR IS AVAILABLE, SHOULD AT MINIMUM BE HAVE THE REQUIREMENT TO OFFER DRIVERS A SAFE AND COMPARABLE RENTAL VEHICLE WHILE A SOLUTION IS PUT INTO PLACE. WE ARE IN A SITUATION WHERE MAZDA HAS NOW ESSENTIALLY SAID "WE SOLD YOU AN UNSAFE CAR SO JUST KEEP DRIVING IT UNTIL WE FIXING IT FITS INTO OUR SCHEDULE".
NHTSA ID Number: | 11015003 |
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Consumer Location: | VALPARAISO, IN |
VIN: | JM3ER293280**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE REGARDING THEIR SUSPENSION. THE CONTACT CONTACTED THE ART HILL FORD/LINCOLN/ MAZDA, LOCATED AT: 901 WEST LINCOLN HIGHWAY MERYIVILLE IN 46410, DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND THEY WOULD BE CONTACTED ONCE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
NHTSA ID Number: | 11015006 |
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Consumer Location: | VALPARAISO, IN |
VIN: | JM3ER293280**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THE AIR BAG WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE ART HILL FORD/LINCOLN/ MAZDA, LOCATED AT: 901 WEST LINCOLN HIGHWAY MERYIVILLE IN 46410 DEALER WHERE IT WAS INFORMED THAT THE VIN WAS INCLUDED IN THE TAKATA RECALL. VIN TOOL SEARCH WAS UTILIZED HOWEVER THERE WAS NO AIR BAG RECALL ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA ID Number: | 11004013 |
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Consumer Location: | BALTIMORE, MD |
VIN: | JM3ER293280**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT SPOKE TO THOMPSON MAZDA (900 MERRITT BLVD, DUNDALK, MD 21222) WHO STATED THAT PARTS WERE NOT AVAILABLE AND THEY WERE WAITING ON THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
NHTSA ID Number: | 10937656 |
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Consumer Location: | ANDOVER, KS |
VIN: | JM3ER293280**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: | 10378620 |
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Consumer Location: | QUEEN CREEK, AZ |
VIN: | JM3ER293280**** |
2008 MAZDA CX-7WITH 40,925 MILES. AM DISABLED, RETIRED MILITARY SO TO SAVE MONEY I PEFORM OWN OIL CHANGES APPROXIMATELY EVERY 5000 TO 7500 MILES DEPENDING ON DRIVING CONDITIONS. ALWAS NEED TO ADD OIL IN BETWEEN CHANGES THOUGH NO LEAK FOUND. WAS TOLD BY MAZDA SERVICE WITHIN FIRST 6 MONTHS OF OWNING THIS VEHICLES THAT THE TURBO GETS EXTREMELY HOT AND BURNS OFF OIL. JUST BEFORE MILEAGE STATED ABOVE, THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND ENGINE LOST POWER. NO OTHER INDICATIONS LEADING UP TO THIS. HANDHELDOBCD-II COMPUTER CHECK SHOWED CODE P0101 (MASS AIR FLOW SENSOR). CHECKED CX-7 ON-LINE FORUMS AND IN LESS THAN 1/2 AN HOUR FOUND OVER 25 COMPLAINTS (STOPPED SEARCHING AT THIS POINT) WITH SAME PROBLEM I HAVE. APPARENTLY THIS IS A COMMON PROBLEM AND THE OUTCOMES WERE SCARY. AS PER SEVERAL FORUMS, MAZDA TELLS CUSTOMERS, AS I WAS ALSO TOLD, THAT THE TURBO AND BEARINGS BAD, SAID SLUDGE IN ENGINE BREACHES WARRANTY DUE TO LACK OF MAINTENANCE PROOF AND DENIES TO HONOR WARRANTY. SAY CAR NEEDS A REBUILT OR NEW ENGINE AND TURBO INSTALLED AND I MUST PAY $7K - $9K FOR A REBUILT ENGINE. NOW OWE OVER $18K ON A CAR THAT SHOULD HAVE A RECALL DONE ON IT FOR THIS PROBLEM. SPOKE WIH MAZDA CUSTOMER ASSISTANCE AD THEY TOLD ME THAT THE DISTRICT SERVICE MANAGER'S (DSM) DECISION IS FINAL, AND NOTHING THEY CAN DO TO HELP ME. THEN ASKED MY DEALER FOR DSM PHONE NUMBER AND WAS TOLD THEY CAN'T LET ME HAVE IT, BUT SAID HE WAS GOING TO BE AT THEIR DEALERSHIP THAT DAY TO VERIFY ANOTHER WARRANTY CLAIM DENIAL AND THAT THEY WOULD HAVE HIM CALL ME. FILED ON-LINE COMPLAINT WITH BBB AND AM AWAIING INFO FROM THEM TO DISCUSS MEDIATION AND IF THAT FAILS ARBITRATION. *TR
NHTSA ID Number: | 10263020 |
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Consumer Location: | MEDINA, OH |
VIN: | JM3ER293280**** |
ABS LIGHT ON DASH DISPLAY, DEALER ADVISED HAD TO ORDER A MODULE. STOPPED TO GET GAS WHILE I WAS OUT OF TOWN AND AIRBAG DEPLOYED SCARING MYSELF AND MY TWO PASSENGERS. I WAS THANK GOODNESS NOT IN VEHICLE. ONLY DRIVERSIDE AIRBAG DEPLOYED AND SEATBELT TIGHTENED UP AND BROKE THE PLASTIC AROUND THE DOOR FRAME. *TR
NHTSA ID Number: | 11384218 |
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Consumer Location: | EDEN, NC |
VIN: | JM3ER29L380**** |
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH
NHTSA ID Number: | 11378612 |
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Consumer Location: | EDEN, NC |
VIN: | JM3ER29L380**** |
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
NHTSA ID Number: | 11363962 |
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Consumer Location: | CUPERTINO, CA |
VIN: | JM3ER29LX80**** |
I DID RECEIVE 2 AIRBAG RECALLS ,I DID VISIT MAZDA DEALERS FOR REPAIR , THEY DID FIXED ,AND WHEN I CHECKED :RESULT 0 UNREPAIRED RECALLS.BUT I RECEIVED STILL MANY RECALL LETTERS.PLEASE REVIEW AND STOP THOSE LETTERS WHICH BOTHER ME.I 'M SO GRATEFUL FOR YOUR HELP. HAVE A GOOD DAY
NHTSA ID Number: | 11359986 |
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Consumer Location: | YANKEETOWN, FL |
VIN: | JM3ER293380**** |
THESE HEADLIGHTS AND TAILLIGHTS AND EVEN INSIDE THE CAR DOME LIGHTS ARE DANGEROUSLY DIM. EVEN WITH LIGHTS ON BRIGHT IT IS DIFFICULT TO SEE
NHTSA ID Number: | 11349745 |
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Consumer Location: | FRESNO, CA |
VIN: | JM3ER29L780**** |
TIMING CHAIN IS RATTLING
NHTSA ID Number: | 11330738 |
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Consumer Location: | BEACHWOOD, OH |
VIN: | JM3ER29L280**** |
WHEN DRIVING WITH CRUISE CONTROL ON. THE HIGHWAY AT 65 MPH, I TRY TO TURN IT OFF BY DEPRESSING THE BRAKE, THE BRAKE IS STIFF AND WILL NOT DISENGAGE. THE ONLY WAY TO DISENGAGE IS BY PUSHING THE ON OFF BUTTON ON STEERING WHEEL. *TR
NHTSA ID Number: | 11309268 |
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Consumer Location: | SALT LAKE CITY, UT |
VIN: | JM3ER293180**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX7. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THAT HER SPOUSE DIAGNOSED THE FAILURE AS A MASS AIR FLOW SENSOR FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS NOR WAS IT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
NHTSA ID Number: | 11300176 |
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Consumer Location: | ELGIN, IL |
VIN: | JM3ER293180**** |
I HAVE A LOT OF PROBLEMS WITH THE SUSPENSION I KNOW THE MAZDA CX 7 HAS A RECALL BEFORE I BUY THIS CAR, HOW I CAN FIND MORE INFORMATION IF THE PREVIOUS OWNER FIXES THE PROBLEM AND ATTEND THE SUSPENSION RECALL ISSUE. I NEED A LETTER TO FIX THIS PROBLEM OR WHO I NEED TO CONTACT. I DON'T FEEL COMFORTABLE DRIVING THIS CAR WITH ALL THE ISSUES I HAVE. IS A SAFETY RISK FOR ME AND MY FAMILY WHENEVER I DRIVE THIS VEHICLE I HEAR A SOUND UNDER IS LIKE SOMETHING IS BROKEN AND IS THE ONLY CAR I HAVE. I HOPE YOU CAN GIVE ME MORE INFO.
NHTSA ID Number: | 11297178 |
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Consumer Location: | PLAINFIELD, IN |
VIN: | JM3ER293380**** |
BOTH REAR BRAKE LIGHT BULBS MELTED THROUGH THE LIGHT ENCASING.
NHTSA ID Number: | 11170238 |
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Consumer Location: | AMHERST, NY |
VIN: | JM3ER29L582**** |
HEADLIGHTS ARE EXTREMELY DIM. INSIDE HOUSING FOR HEADLIGHTS IS MELTED FROM OVERHEATING, MAKING HEADLIGHTS INEFFECTIVE. DRIVING AT NIGHT IS NOT SAFE AND DOWN RIGHT DANGEROUS. VERY COMMON PROBLEM FOR ALL YEARS OF THIS VEHICLE.
NHTSA ID Number: | 11162484 |
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Consumer Location: | WHITEHALL, WI |
VIN: | JM3ER293X80**** |
MY CX-7 WAS REPAIRED UNDER THE BALL JOINT RECALL. THE BALL JOINT HAD FAILED PRIOR TO GETTING THE BALL JOINT REPLACED. AS A RESULT THERE WERE A LOT MORE REPAIRS THAT WERE REQUIRED. IT HAS BEEN A LITTLE OVER A YEAR SINCE THE BALL JOINTS WERE REPAIRED. REPAIR DATE WAS 1/25/2017. ACCORDING TO MORRIE'S CHIPPEWA VALLEY MAZDA IN LAKE HALLIE, WI, MY LEFT BALL JOINT IS ALREADY LOOSE. IT WAS MY UNDERSTANDING THAT THIS RECALL WAS TO ADDRESS THE BALL JOINTS FAILING PREMATURELY. IT SHOULD HAVE LASTED MORE THAN A YEAR. MAZDA SAYS THERE IS NO WARRANTY FOR THE RECALL REPLACEMENT. WHAT WAS THE POINT OF THE RECALL IF THEY CANNOT FIX THE ISSUE? SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID Number: | 11123150 |
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Consumer Location: | SAVANNAH, GA |
VIN: | **** |
TAKATA RECALL. WHEN REPLACING THE AIRBAG THE AIRBAG LIGHT ON THE DASH CAME ON. WHEN TAKING THE VEHICLE BACK FOR SECOND AIRBAG REPLACEMENT THE DEALER WAS NOTIFIED THAT THE LIGHT HAD COME ON. THE DEALER STATED THAT IT WAS A COINCIDENCE AND HAD NOTHING TO DO WITH THE FACT THAT THEY HAD JUST WORKED ON THE SYSTEM. I WONDER IF THIS HAS BEEN AN ISSUE AND WHAT IS THE FAIL RATE OF THE SEAT SENSOR AT THE TIME OF WORK BEING DONE OR IF THIS IS A WAY TO RECOUP MONEY FOR THE SERVICE.
NHTSA ID Number: | 11118901 |
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Consumer Location: | DENVER, PA |
VIN: | JM3ER29L280**** |
BOUGHT THE CAR JULY 30 2016. LEFT FRONT CONTROL ARM BROKE CAUSING LOST STEERING AND ADDITIONAL DAMAGE TO THE CAR. HAD THE CAR REPAIRED AT A SHOP JULY 20 2017. GOT A RECALL NOTICE FOR THE SAME ISSUE SEPT 2017. JUST HAD THE CAR REPAIRED AS PER THE RECALL 08/09/2018 BUT NOW MAZDA DOES NOT WANT TO REIMBURSE FOR THE PRIOR REPAIRS MADE SINCE IT WAS AFTER THE AUGUST 10 2016 DATE ON THE RECALL AND CAUSE I DON'T HAVE THE BANK STATEMENT FROM BACK THEN SHOWING IT WAS PAID ON MY VISA. I SENT THEM THE INVOICE FROM THE GARAGE THAT IS CLEARLY MARKED PAID VISA. THE BREAKAGE HAPPENED ON THE STREET I LIVE ON, WIFE AND I WERE ON OUR WAY TO MEET WITH FAMILY FOR SUPPER. THE CAR WAS JUST DRIVEN HOME BY MYSELF FROM WORK ON A 65MPH 4 LANE HIGHWAY LESS THEN A HOUR PRIOR, THANK GOD IT DIDN'T BREAK AT THOSE SPEEDS. THE ROAD MAKES A SLIGHT TURN TO THE RIGHT WHEN I HEARD A BANG AND THE LEFT FRONT CORNER OF THE CAR DROPPED. ONCE I SAFELY GOT THE CAR STOPPED WITH STEERING FOUND THE LEFT FRONT TIRE AT A 90 DEGREE ANGEL WITH THE FENDER ON TOP OF IT. DRIVE SHAFT WAS TORN OUT FROM THE TRANSMISSION AND TIE RODS WERE BENT.
NHTSA ID Number: | 11110994 |
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Consumer Location: | CHANDLER, AZ |
VIN: | **** |
A/C COMPRESSOR WENT OUT. ALL PARTS NEEDED TO REPLACE IS COMPRESSOR/CONDENSER-DRYER/EXPANSION VALVE. TOTAL OF $2778.00 WORKING FINE. STOPPED AT STORE 15 MIN. START BACK UP AND NO A/C
NHTSA ID Number: | 11042308 |
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Consumer Location: | BROWNSBURG, IN |
VIN: | JM3ER293080**** |
2008 MAZDA CX-7. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE TOTAL COST OF RECALL REPAIRS AND TOWING. THE CONSUMER IS A LICENSED MECHANIC AND REPAIRED THE LOWER CONTROL ARMS AND THE AIRBAG INFLATOR. *JS
NHTSA ID Number: | 11063302 |
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Consumer Location: | SHREVEPORT, LA |
VIN: | JM3ER293580**** |
TAKADA RECALL. I HAVE CONTACTED THE MAZDA DEALER IN BOSSIER CITY LA CONCERNING THE RECALLS FOR MY VEHICLE AND THE DEALER STILL HAS NOT RESOLVED THE ISSUES.
NHTSA ID Number: | 11058272 |
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Consumer Location: | Unknown |
VIN: | JM3ER29L180**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LANNAN MAZDA (720 ROGERS ST, LOWELL, MA 01852), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 151,028. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID Number: | 11054641 |
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Consumer Location: | RICHMOND, UT |
VIN: | JM3ER293880**** |
ALSO THE BEARINGS ARE RECALLED. WE RECEIVED TWO LETTERS FROM THE MAZDA RECALL DEPARTMENT, STATEING THE RECALLS.
NHTSA ID Number: | 11045260 |
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Consumer Location: | NORTH HOLLYWOOD, CA |
VIN: | **** |
TAKATA RECALL AND HORN AND PASSENGER DOOR LOCK. I TOOK MY CAR IN FOR THE SUSPENSION RECALL AND AIR BAGS TO GALPIN IN VAN NUYS CA. I GOT THE CAR BACK AND THE SUSPENSION WAS DONE BUT NOT THE PASSENGER AIR BAG. THE REASON FROM THE MAZDA SERVICE MGR WAS SINCE MY PASSENGER DOOR IS BROKEN ( THE LOCK) HE COULD NOT OPEN THE DOOR SO HE DID NOT WORK ON THE AIR BAG. I CAN NOT AFFORD THE 200.00 THAT IT WILL TAKE TO FIX AND REPLACE MY PASSENGER DOOR LOCK. I FEEL THAT I SHOULD HAVE MY DOOR FIXED BY MAZDA AND THEN DO THE REPAIR WORK ON THE RECALLED AIR BAG. THE DOOR LOCK JUST BROKE ON ITS OWN AND I PAID CASH FOR MY CAR BRAND BMW FROM GALPIN. ALSO I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY MAZDA EMBLEM IN THE CENTER OF THE STEERING WHEEL BLEW OFF AND LANDED IN NY LAP!! I WAS NOT USING THE HORN. I NOW HAVE NO HORN AND HAVE LOOKED AT THE FUSE AND EVERYTHING ELSE AND NO ONE SEEMS TO KNOW WHAT HAPPEN HERE. YOU CAN SEE THAT MY MAZDA EMBLEM IS BROKEN ALL THE WAY AROUND THIS PIECE?? SOMEONE SAID THAT SINCE THERE IS AN AIR BAG IN THE STEERING WHEEL I NEED TO BUY A NEW STEERING WHEEL? REALLY? I AM A SENIOR ON MY SOCIAL SECURITY RETIREMENT ..I AM NOT ABLE TO HAVE THESE PROBLEMS FIXED AT HUNDREDS AN HUNDEDS OF DOLLARS. HOWEVER IF MY AIR BAG HAS A RECALL AND THEY DIDN'T FIX IT SINCE MY DOOR LOCK IS BROKEN AND THEY COULDN'T OPEN THE DOOR. WHAT WOULD YOU SUGGEST I DO? PLEASE CONTACT ME WITH ANY INFO YOU HAVE AT [XXX] OR EMAIL AT: [ XXX] THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
NHTSA ID Number: | 11044277 |
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Consumer Location: | FLUSHING, NY |
VIN: | JM3ER29L080**** |
THERE WAS BLUE SMOKE IN 2013 AND THE ENGINE OIL HAD BEEN BURNED TO NEARLY EMPTY. IT WAS FIXED WITH MY OWN POCKET BUT IN HAPPEN AGAIN. FYI, THE FIRST TIME IT HAPPENED AT ALMOST 40,000 MILES AND RIGHT NOW IS 62000MILES. RIGHT NOW THERE IS A PROBLEM OF THE POWER STEERING PUMP WHICH MAY OUT OF CONTROL WHEN IT MAKES TURN. I READ ANTICLE SAY THAT MAZDA WILL RECALL CX 7 INCLUDING YEAR 2008. WHEN I CALL THEM TODAY THEY SAID NO SUCH KIND OF RECALL. I READ A LOTS OF ARTICLE COMPLAINING MAZDA CX-7 REGARDING OF THESE TWO ISSUE. HOPE YOUR DEPARTMENT CAN FOLLOW UP TO PROTECT CONSUMER. ALSO WHEN THE CAR RUNS IN HIGHWAY OF FAST ENOUGH THERE'S NO SMOKE BUT WHEN IT RUNS SLOW THE SMOKE COME OUT TREMENDOUSLY. THANKS.
NHTSA ID Number: | 11041933 |
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Consumer Location: | KANSAS CITY, MO |
VIN: | JM3ER293580**** |
NOV. 2015 I WAS INVOLVED IN A ACCIDENT ON I435 IN WHICH THE AIRBAGS DEPLOYED WHICH I INHALED THE GAS, WHICH DISORIENTED ME FOR AWHILE. AFTER REGAINING MY SENSES DISCOVERED MY VEHICLE WAS TOTALED.
NHTSA ID Number: | 11035659 |
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Consumer Location: | KISSIMMEE, FL |
VIN: | JM3ER293480**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER AND PASSENGER AIR BAG INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE DRIVER'S AIR BAG INDICATOR BEGAN TO BLINK AND THE PASSENGER AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ID Number: | 11034023 |
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Consumer Location: | JACKSON, OH |
VIN: | JM3ER29L980**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT EACH TIME THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE RADIO INDEPENDENTLY TURNED ON OR OFF. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO REMAIN LOCKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V429000 (AIR BAGS) AND 16V593000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN MAZDA DEALER IN COLUMBUS, OH AND WAS INFORMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THEY COULD NOT DO ANYTHING ABOUT IT AND DID NOT OFFER FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID Number: | 11022545 |
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Consumer Location: | BALTIMORE, MD |
VIN: | JM3ER29L380**** |
I GOT A RECALL ON THE AIR BAS BUT THE ENGINE WENT UP FIRST COUPLE WEEKS I HAD IT
NHTSA ID Number: | 11021576 |
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Consumer Location: | COZAD, NE |
VIN: | JM3ER293080**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER (ANDERSON MAZDA OF LINCOLN, 3201 YANKEE HILL RD, LINCOLN, NE, 68516) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE AND WOULD CALL THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER OFFERED ANOTHER LOCATION WHERE THEY WOULD TRANSPORT THE VEHICLE TO BE SERVICED; HOWEVER, THE CONTACT STATED THAT HE HAD NOT HEARD FROM THEM SINCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID Number: | 11020737 |
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Consumer Location: | PEQUANNOCK, NJ |
VIN: | JM3ER29L290**** |
TL* THE CONTACT OWNS A 2009 MAZDA CX-7. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V593000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WAYNE MAZDA OF WAYNE, NEW JERSEY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: | 11019284 |
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Consumer Location: | READING, MA |
VIN: | JM3ER29L280**** |
TAKATA RECALL - LIBERTY MAZDA IN WAKEFIELD MA - JUST RECENTLY PURCHASED A MAZDA CX7 AND KNEW THERE WAS A RECALL. SCHEDULED SERVICE AND FOR THE RECALL AND TOOK CAR IN JULY 19TH - WHEN PICKED UP THEY SAID THEY DIDN'T HAVE THE PART (SCHEDULED 1 1/2 WEEKS IN ADVANCE) AND WE HAD TO WAIT FOR THE RECALL LETTER. CALLED MAZDA DIRECTLY WHO TOLD US THEY ONLY NEEDED THE VIN. MAZDA CONTACTED LIBERTY AND SPOKE TO ROB AND HAD THEM ORDER THE PART. SCHEDULED FOR AUG. 23RD. LIBERTY SAID THEY STILL DIDN'T HAVE THE PART AND THAT MAZDA (IN CA) ORDERED IT FROM THE WRONG WAREHOUSE (GA) SO IT MAY NOT BE IN UNTIL MAYBE SATURDAY. I CALLED MAZDA AND WAS INFORMED THAT THE DEALER WAS ORDERING THE PART. JUST CALLED LIBERTY MAZDA TODAY AND GOT THE SAME STORY THAT MAZDA (CA) WAS ORDERING THE PART AND THEY SAW AN INVOICE THERE BUT HAD NO IDEA WHEN IT WOULD BE IN. I FEEL THAT LIBERTY MAZDA IS GIVING US THE RUN AROUND. WE ALREADY BROUGHT THE CAR IN ONCE FOR THE RECALL AND NOTHING HAPPENED. NOW WE KEEP GETTING TOLD THAT A PART THAT WAS SUPPOSE TO BE ORDERED ON AUG. 17TH MAY NOT BE IN UNTIL AFTER THE 27TH? NOT SURE HOW PARTS ARE SHIPPED BUT I CALLED ANOTHER LOCAL DEALER YESTERDAY (AUG 23) WHO SAID IF HE ORDERED THE PART THAT DAY HE SHOULD HAVE IT BY SATURDAY. THIS IS A SAFETY ISSUE THAT WE HAVE NOT BEEN ABLE TO GET RESOLVED SINCE JULY 19TH!
NHTSA ID Number: | 11016215 |
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Consumer Location: | SOUTH AMBOY, NJ |
VIN: | JM3ER29L180**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH OPEN ROAD MAZDA OF EAST BRUNSWICK (352 NJ-18, EAST BRUNSWICK, NJ 08816) WHO STATED ON MULTIPLE OCCASIONS THAT THEY DID NOT HAVE THE REPAIR PART. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID Number: | 11015308 |
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Consumer Location: | SODDY DAISY, TN |
VIN: | JM3ER293680**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TIM SHORT MAZDA (6015 INTERNATIONAL DR, CHATTANOOGA, TN 37421), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: | 11015059 |
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Consumer Location: | LOUISVILLE, KY |
VIN: | JM3ER293180**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED OXMOOR MAZDA AT (502) 894-3425 (LOCATED AT 7913 SHELBYVILLE RD, LOUISVILLE, KY 40222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) AND STATED THAT AN APPOINTMENT WAS SCHEDULED FOR AUGUST 22, 2017. THE CONTACT STATED THAT SHE HAD BEEN WAITING FOR THE REPAIRS SINCE 2016 PER NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ID Number: | 11014223 |
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Consumer Location: | SYLVA, NC |
VIN: | JM3ER293980**** |
TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF A SUSPENSION RECALL, BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SKYLAND AUTOMOTIVE MAZDA IN ASHEVILLE, NC WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.