Components: STEERING
January 01, 2016
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 11020077 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JM3ER2AM4B0**** |
MAZDA NEVER GOT BACK TO ME CONCERNING THE LOWER CONTROL ARM RECALL. IT'S BEEN OVER A YEAR AND CAN'T GET ANY ANSWER. CALLED MAZDA AT 702 784-1100 SEVERAL TIMES.DON'T REMEMBER WHEN INITIALLY CONTACTED.
| NHTSA ID Number: | 11439822 |
|---|---|
| Consumer Location: | CARTERVILLE, IL |
| VIN: | Jm3er2c59b0**** |
Low beam headlights burn out every 6 months, no matter the quality of bulb. Casings are discolored on the inside and light doesn't project beyond about 4 feet, doesn't reach the car bumper in front of me. Cannot be corrected with lens cleaning kits or improved with brighter bulbs. Very dangerous. I cannot see in low light or dark at all. I've had this car since 2013 and it gets progressively worse. Many forums online with same issue reported.
| NHTSA ID Number: | 11398998 |
|---|---|
| Consumer Location: | SPRING HILL, TN |
| VIN: | JM3ER2054B0**** |
THIRD OWNER OF VEHICLE. GOT A NOTICE FROM NHTSA AND MAZDA DUE TO REGISTRATION OF NEW TO US VEHICLE ON FEBRUARY 25, 2021. SET UP APPOINTMENT ON FEBRUARY 26, 2021 WITH NELSON MAZDA OF COOL SPRINGS FOR 10:15 A.M. ON MARCH 3, 2021. I INFORMED THE PERSON THAT THERE WERE TWO RECALLS, BUT I ONLY WANTED THE TAKATA AIRBAG RECALL DONE BECAUSE I HAD ALREADY REPLACED THE BAD PARTS ON THE OTHER RECALL WITH FAR SUPERIOR AFTERMARKET PARTS AND THEREFORE DIDN'T NEED/WANT THE OTHER RECALL WHICH WAS FOR DEFECTIVE BALL JOINTS. MY WIFE DROPPED OFF THE VEHICLE FOR THE AIRBAG RECALL. THEY INFORMED US A LITTLE WHILE LATER THAT WE HAD TO GET BOTH RECALLS DONE OR THEY COULDN'T DO EITHER BECAUSE THEY WOULD GET FINED BY MAZDA. I TOLD THE SERVICE MANAGER THAT I ALREADY REPAIRED THE BALL JOINT ISSUE TO MY LIKING AND THAT THE BAD PARTS WERE NO LONGER ON THE VEHICLE. I WOULD SIGN OFF ON IT. HE SAID THEY COULDN'T DO EITHER. I ASKED HIM IF WAS THE REFUSING TO DO THE AIRBAG RECALL THAT HAS PROVEN TO BE DEADLY AND SEND MY WIFE BACK ON THE ROAD WITH A DEFECTIVE PART INSTEAD OF FIXING IT, HE SAID YES. I CONTACTED MAZDA CUSTOMER CARE AND SPOKE WITH A REPRESENTATIVE AND KIND OF GOT THE SAME RESPONSE. I TOLD HER THAT THE AIRBAG RECALL AND THE BALL JOINT RECALL ARE TWO DIFFERENT RECALLS NOT CONTINGENT ON EACH OTHER AND REBUKED HER THAT MY WIFE'S LIFE WAS WORTH LESS THAN A ALLEGED FINE THAT THE DEALER COULD GET. I ALSO TOLD HER THAT THEIR REFUSAL TO DO A RECALL ON A KNOWN DEADLY DEFECTIVE PART WHEN THE VEHICLE WAS THERE AT THE SCHEDULED APPOINTMENT TIME WITH PARTS IN HAND WAS ILLOGICAL AND PUT THEM IN A LIABILITY LEGALLY NOW THAT THEY HAVE REFUSED TO PERFORM THE MANDATED RECALL.
| NHTSA ID Number: | 11330916 |
|---|---|
| Consumer Location: | FAIRFIELD, OH |
| VIN: | JM3ER2B54B0**** |
TOOK MY CAR TO GET A ALIGNMENT DUE TO THE SHAKING OF THE WHEEL WHEN COMING TO A STOP, WHEN TAKING MY CAR TO BE LOOK AT, I WAS ADVISED THAT THE CONTROL ARM OF MY CAR WAS BAD, IN WHICH I WASN'T AWARE OF. ON MAY 1ST I HAD THE CONTROL ARM REPLACED. NOW I RECEIVED LETTERS AN CALLS ABOUT THE AIRBAG RECALL. ON JUNE 15TH TOOK MY CAR TO JAKE SWEENEY MAZDA AFTER RECEIVING A CALL ABOUT THE RECALL. WHILE IN THE WAITING ROOM WAITING FOR THE AIRBAG TO BE REPAIRED, THE SERVICE PERSON [XXX] CAME BACK OUT AND TOLD ME THAT I HAD ANOTHER RECALL FOR THE LOWER CONTROL ARM OF THE CAR, IN WHICH I JUST HAD REPAIRED ON MAY 1ST, UNAWARE OF THE RECALL, WHICH I FOUND OUT ON JUNE 15TH. AFTER EXPLAINING TO THEM WHAT HAD HAPPENED, HE TOLD ME THAT HE NEEDED TO STILL FIX WHAT HAD ALREADY BEEN DONE, WITH THE UPDATED PARTS. ON JUNE 16TH, I SUBMITTED MY REIMBURSEMENT REQUEST ON JUNE 18TH I RECEIVED AN E-MAIL BACK STATING THAT ALL REPAIRS DONE BY THIRD PARTY WOULD BE MY RESPONSIBILITY. I TRIED CALLING AND SPEAKING WITH AN SUPERVISOR, WHO STILL ADVISED ME THAT IT WAS MY RESPONSIBILITY. SO I EXPLAINED TO THEM THAT IT IS MY RESPONSIBILITY TO KNOW WHEN THEIR PARTS ARE RECALLED WITHOUT RECEIVING LETTERS ARE CALLS ABOUT IT. I PAID $855.80 TO GET THE LOWER CONTROL ARMS REPAIRED. I PROVIDED THEM WITH THE COPY OF MY BANK ACCOUNT, ALONG WITH THE RECEIPT COPY OF THE THIRD PARTY VENDOR WHO FIXED THE REPAIRS. I WOULD LIKE TO BE REIMBURSED FOR MY $855.80. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11330621 |
|---|---|
| Consumer Location: | LITTLE RIVER, SC |
| VIN: | JM3ER2A5XB0**** |
EVERY SINCE I FIRST PURCHASED MY CAR, MY DOOR HANDLES ARE VERY LOOSE, I'VE HAD TO GET THE DRIVER ONE FIXED AND IT'S LOOSE AGAIN. IT CAUSES ME TO NOT BE ABLE TO USE THAT DOOR. ALL MY WINDOWS WILL NOT GO UP ONCE I PUT THEM DOWN AND THEY ARE ALSO MAKING NOISES. MY HEADLIGHTS ARE DIMMER FROM WHEN I FIRST PURCHASED THE CAR, AND I HAVE TO KEEP REPLACING THEM BECAUSE THEY KEEP GOING OUT. *TR
| NHTSA ID Number: | 11292180 |
|---|---|
| Consumer Location: | CORTLAND, NE |
| VIN: | JM3ER2B51B0**** |
DIM LIGHTS KEEP BURNING OUT ALL OTHER LIGHTS WORK FINE
| NHTSA ID Number: | 11291802 |
|---|---|
| Consumer Location: | DELAND, FL |
| VIN: | JM3ER2A57B0**** |
THE HEADLIGHT BULBS BURN OUT MULTIPLE TIMES A YEAR AND ON TOP OF THAT, THE LENS HAVE FOGGED UP TO THE POINT THAT I WAS FORCED TO REPLACE THE HEADLAMPS. THE CAR WAS NOT DRIVABLE DURING DUSK, NIGHT AND DAWN HOURS. THE FOG SEEMS TO BE FROM THE INSIDE, SINCE NO AMOUNT OF EXTERIOR CLEANING WOULD HELP. THE REAR BREAK LIGHTS ARE ALSO FOGGED UP AND THE INSIDE RED PLASTIC IS ALSO MELTED. THESE ARE SOME MAJOR SAFETY ISSUES. I HAVE REPLACED THE HEADLAMPS, BUT IT SEEMS LIKE THE NEW ONES WILL HAVE THE SAME ISSUE IN THE YEARS TO COME.
| NHTSA ID Number: | 11255321 |
|---|---|
| Consumer Location: | WALDWICK, NJ |
| VIN: | JM3ER2CM6B0**** |
DRIVE SIDE FRONT TIRE CAME OFF WHILE DRIVING ABOUT 20 MPH. BALL JOINT SEPARATED. CAR SLIDE HIT CUB AND TIRE ON PASSENGER SIDE WAS HIT AND BLEW OUT. THERE IS RECALL ON BALL JOINT. I DID NOT GET NOTICE.
| NHTSA ID Number: | 11205875 |
|---|---|
| Consumer Location: | STREAMWOOD, IL |
| VIN: | JM3ER2C59B0**** |
THE LOW BEAM HEAD LIGHTS ARE VERY DIM, REPLACED BULBS SEVERAL TIMES AND CAN NOT SEE 10 FEET IN-FRONT OF CAR. TOOK TO DEALER AND THEY REPLACED A PART ON BOTH LOW BEAM HEAD LIGHTS BUT I STILL CANNOT SEE 10 FEET IN-FRONT OF VEHICLE.
| NHTSA ID Number: | 11190501 |
|---|---|
| Consumer Location: | DUBLIN, CA |
| VIN: | JM3ER2AM0B0**** |
ON-GOING ISSUES WITH GAS PUMP SHUTTING OFF AT PUMP. TOOK CAR TO GET IT CHECK. BACK AND FORTH WITH DEALER TO FINE ISSUE FOR OVER SEVERAL MONTHS PERIOD. ENGINE WARNING LIGHT CAME ON TWICE. CUSTOMER REQUEST DEALER TO CHECK FUEL SYSTEMS. GAS LEAK DISCOVERED, ALONG WITH CLOGGED FUEL VAPOR LINES. SPIDER WEBS NEAR FUEL LINES. CUSTOMER SUSPECT FUEL SYSTEM DEFECT. DEALER SUGGEST FUEL SYSTEM REPLACEMENT. SINCE OUT OF WARRANTY, CUSTOMER REACH OUT TO MANUFACTURER.
| NHTSA ID Number: | 11180674 |
|---|---|
| Consumer Location: | SMYRNA, DE |
| VIN: | JM3ER2AM8B0**** |
MY HEADLIGHTS KEEP GOING OUT. I HAVE TO PUT IN NEW HEAD LIGHT BULBS EVERY FEW MONTHS. I HAVE CHANGED THE HEAD LIGHT BULB ON BOTH SIDES FOR AN ENTIRE YEAR. CURRENTLY MY RIGHT HEAD LIGHT IS OUT AGAIN. I PURCHASED ANOTHER BULB AND HAVE TO PAY FOR A MECHANIC TO FIX MY HEAD LIGHT THIS WEEK.
| NHTSA ID Number: | 11176010 |
|---|---|
| Consumer Location: | SAN ANTONIO, TX |
| VIN: | JM3ER2A55B0**** |
THE TRANSMISSION JUST ALL OF A SUDDEN WOULD NOT REVERSE THE VEHICLE
| NHTSA ID Number: | 11170541 |
|---|---|
| Consumer Location: | CHERRY HILL, NJ |
| VIN: | JM3XR2BM9B0**** |
TAKATA RECALL... RECEIVED NOTICE TO IMMEDIATELY TAKE CAR IN FOR RECALL. CALL TO MAKE APPOINTMENT TO HAVE RECALL FIX. ONLY TO BE TOLD, WE DIN'T HAVE THE PART AND IT MIGHT BE AWHILE BEFORE RECEIVE IT. WE'LL CALL YOU BACK WHEN WE GET THE PART, IN THE MEANTIME I'M DRIVING A UNSAFE VEHICLE !
| NHTSA ID Number: | 11161976 |
|---|---|
| Consumer Location: | MESA, AZ |
| VIN: | JM3ER2A51B0**** |
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHILE DRIVING AT UNKNOWN SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CARDINALEWAY MAZDA MESA (6343 E TEST DR, MESA, AZ 85206, (480) 401-5212) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THERE WERE TWO LOOSE LUG NUTS ON THE FRONT DRIVER'S SIDE TIRE AND BOTH REAR TIRES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. *TT CONSUMER BOUGHT NEW TIRES.*JB *TR
| NHTSA ID Number: | 11162010 |
|---|---|
| Consumer Location: | DRACUT, MA |
| VIN: | JM3ER2BM9B0**** |
I RECEIVED A RECALL NOTICE FOR BALL JOINTS HOWEVER NO PARTS WERE AVAILABLE AT THE TIME TO CORRECT THE PROBLEM. WAITED OVER A YEAR AND THE BALL JOINT LET GO SO I WAS UNABLE TO DRIVE MY MAZDA. I TOOK IT TO THE REPAIR SHOP AND HAD IT FIXED. 3 MONTHS LATER I RECEIVED A NOTICE FROM MAZDA THAT THE PARTS WERE IN. I CALLED MAZDA 3 TIMES ASKING FOR A REIMBURSEMENT AS I HAD TO PAY OUT OF MY OWN POCKET FOR A RECALL THAT THEY WERE UNABLE TO FIX. I HAVE NOT RECEIVED ANY CALLS BACK. I WOULD LIKE TO BE COMPENSATED FOR MY OUT OF POCKET COSTS TO REPAIR THE BALL JOINTS.
| NHTSA ID Number: | 11155188 |
|---|---|
| Consumer Location: | WILMINGTON, DE |
| VIN: | JM3ER2AM9B0**** |
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A WHIPLASH AND A CONCUSSION. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A COLLISION SHOP FOR REPAIRS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V717000 (AIR BAGS), WHICH WAS UNRELATED TO THE CRASH. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 94,470.
| NHTSA ID Number: | 11154330 |
|---|---|
| Consumer Location: | CAMERON, NC |
| VIN: | JM3ER2B52B0**** |
THE HEADLIGHT LENSES ON BOTH SIDES ARE FADED AND DULL; VISIBILITY IS LIMITED THE TAIL LIGHT LENSES ON BOTH SIDES ARE FADED AND DULL
| NHTSA ID Number: | 11141835 |
|---|---|
| Consumer Location: | SUBLETTE, KS |
| VIN: | JM3ER2C57B0**** |
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. WHEN THE LOW BEAM HEADLIGHTS WERE ACTIVATED, THEY DID NOT ILLUMINATE BRIGHTLY ENOUGH. THE VEHICLE WAS TAKEN TO G&G CAR AND TRUCK SUPERCENTERS (308 S 2ND AVE, DODGE CITY, KS 67801, (866) 692-7707), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. *TT *JB
| NHTSA ID Number: | 11139675 |
|---|---|
| Consumer Location: | CULPEPER, VA |
| VIN: | 1M3ER2BM2B0**** |
AUTOMATIC DOOR LOCK SYSTEM LOCKED ALL DOORS AND WOULD NOT RELEASE. THERE IS NO MECHANICAL OVER RIDE AND THE DRIVE WAS TRAPPED IN THE CAR. AFTER ATTEMPTING RELEASE MULTIPLE TIMES THE LOCK RELEASED AND THE DRIVER COULD EXIT BY CLIMBING OVER THE CENTER CONSOLE AND EXITING THE PASSENGER DOOR. WHEN OUTSIDE THE CAR AND ATTEMPTING TO UNLOCK IT THE DOOR HANDLE FELL OFF. IF THIS HAD BEEN AN EMERGENCY OR A CAR FIRE THE DRIVER WOULD HAVE DIED. THIS ISN'T THE FIRST TIME THIS HAPPENED TO A MAZDA CX7 BECAUSE THERE IS A UTUBE PROCEDURE TO FIX THE PROBLEM. MAZDA NEEDS TO RECALL THESE VEHICLES AND FIX THE PROBLEM WITH A MECHANICAL OVER RIDE PROCEDURE. I DON'T KNOW IF THE CX5 AND CX9 HAVE THE SAME PROBLEM BUT MY GUESS IS YES. THE VEHICLE WAS STOPPED IN STORE PARKING LOT. THE VEHICLE HAD NOT BEEN IN AB ACCIDENT.
| NHTSA ID Number: | 11129812 |
|---|---|
| Consumer Location: | WEST BLOOMFIELD, MI |
| VIN: | JM3ER2B51B0**** |
IN MARCH 20, 2018 I HAVE RECEIVED A SAFETY RECALL LETTER FROM MAZDA (PO BOX 1091, ROYAL OAK, MI 48068); SAFETY RECALL 9716H, NHTSA CAMPAIGN NO. 16V-593. I CALLED THE SERVICE DEPARTMENT, SUBURBAN MAZDA, 37911 GRAND RIVER AVE., FARMINGTON HILLS MI 48335 (248-471-0800) WHERE THE SERVICE MANAGER INFORMED ME ABOUT NON AVAILABILITY OF THE REQUIRED PART AT THAT TIME (04-18-2018). MANAGER STATED ONCE THE SERVICE DEPARTMENT WILL RECEIVE THE PART THEY WILL CONTACT ME TO PERFORM THE REPAIR. AS OF TODAY (SEPT. 17, 2018) THE MAZDA, SUBURBAN IMPORTS OF FARMINGTON HILLS, SERVICE DEPARTMENT DID NOT NOTIFY ME ABOUT AVAILABILITY OF THE PART AND THE SCHEDULING OF THE REPAIR. *TR
| NHTSA ID Number: | 11089304 |
|---|---|
| Consumer Location: | PUEBLO WEST, CO |
| VIN: | **** |
HEADLIGHT ASSEMBLY FOGGED UP ON THE INSIDE CAUSING BAD ILLUMINATION AT NIGHT. ALTHOUGH IT SEEMS TO BE SEALED PROPERLY, MOISTURE IS STILL ENTERING ASSEMBLY.
| NHTSA ID Number: | 11089197 |
|---|---|
| Consumer Location: | SULPHUR, LA |
| VIN: | **** |
LOW BEAM HEADLIGHTS FREQUENTLY, EVERY THREE TO FOUR MONTHS, GO OUT. LIGHTING IS SO POOR WHEN THEY DO WORK THAT WE DO NOT USE THE VEHICLE AFTER DARK IF AT ALL POSSIBLE AND THEN USE THE HIGH BEAMS TO OPERATE SAFELY.
| NHTSA ID Number: | 11089204 |
|---|---|
| Consumer Location: | WILMINGTON, DE |
| VIN: | JM3ER2BM7B0**** |
ON 4/18/18 - WHILE DRIVING VEHICLE, ALL OF A SUDDEN AND WITH NO WARNING, PUSHING GAS PEDAL, IT REVED UP INTO GEAR, STAYED THERE AND THEN ALL OF A SUDDEN BANGED INTO NEXT GEAR AND PROCEEDED TO DO THE SAME THROUGH THE REMAINING GEARS. THEN THE AT LIGHT ILLUMINATED. I TURNED THE CAR AROUND AND DROVE BACK TO THE OFFICE (THIS WAS AT LUNCH TIME). WHEN I LEFT THE OFFICE FOR THE EVENING, THE CAR NOW WOULD NOT GO INTO REVERSE. I ENDED UP HAVING IT TOWED TO A TRANSMISSION SHOP. I WAS TOLD THAT IT NEEDED A NEW TRANSMISSION. NOW I WOULD PROBABLY BE INCLINED TO AGREE BUT THE CAR DOES NOT EVEN HAVE 65K MILES ON IT!!! EVERYONE I HAVE TALKED TO SAID THAT IS NOT NORMAL FOR A TRANSMISSION TO GO WITH THAT FEW MILES ON IT. SOMETHING IS VERY WRONG HERE.
| NHTSA ID Number: | 11082057 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | JM3ER2B53B0**** |
THERE WAS A RECALL ON MY VEHICLE IN OCT 2016 , I HAD ALREADY LOST CONTROL OF MY VEHICLE AND HAD AN ACCIDENT IN SEPT 2016 AND HAD TO PAY INSURANCE FEES STORAGE FEES AND LOST WAGES DUE TO ACCIDENT. MAZDA SENT ME A LETTER AS OF MARCH 2018 SAYING THAT THET NOW HAVE THE PARTS TO FIX IT AFTER 6 MONTHS..I WAS DRIVING DOWN THE STREET AND LOST CONTROL OF STEERING AND CRASHED INTO A PARKED CAR. I WOULD LIKE TO FIND OUT HOW I CAN BE COMPENSATED BECAUSE I LOST CONTROL OF THE VEHICLE BECAUSE OF DEFECT
| NHTSA ID Number: | 11076902 |
|---|---|
| Consumer Location: | WATERBURY, CT |
| VIN: | JM3ER4CL8B0**** |
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MODERN MAZDA DODGE RAM (68 WATERBURY RD, THOMASTON, CT) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER STATED THAT THEY WOULD NOT EXPEDITE THE PARTS BECAUSE THEY FELT IT WAS NOT A SAFETY ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11076572 |
|---|---|
| Consumer Location: | KAUKAUNA, WI |
| VIN: | JM3ER2C55B0**** |
AUG 10,2016 MANUFACTURER RECALL NUMBER9716H NHTSA RECALL NUMBER16V-593 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. I RECEIVED RECALL NOTICE 2 YEARS AGO, BUT NOTHING SINCE!
| NHTSA ID Number: | 11075141 |
|---|---|
| Consumer Location: | ATLANTA, GA |
| VIN: | JM3ER2A55B0**** |
CAR WAS PURCHASED MAY 2011. I CANNOT REMEMBER WHEN IT ALL STARTED. ALL REPAIRS WERE MADE AT JIM ELLIS MAZDA, COBB PKWY, MARIETTA, GA FROM PURCHASE UNTIL SEPT. 2017 WHEN I BECAME FED UP. MY HEADLAMPS FOGGED UP AFTER A YEAR OR SO, THEY SAID IT WAS NORMAL. MY HEADLAMP BULBS HAD TO BE REPLACED EVERY 3 TO 6 MONTHS AND, NOW THEY ARE REPLACED EVERY 2-3 MONTHS. ALL BULBS WERE PURCHASED FROM MAZDA YET ALL BULBS DIED OUT WITHIN 3-6 MONTHS. IN THE PAST 6 MONTHS, HEADLAMP BULBS WERE REPLACED FOUR TIMES. 4 NIGHTS AGO, I WAS STOPPED BY THE POLICE DUE TO NO HEADLIGHTS. THE POLICE WATCHED WHILE I CHECKED DAY TIME RUNNING LIGHTS, HIGH BEAMS, LOW BEAMS AND, AT 9 P.M. LATE EVENING GEORGIA/EST, I HAD NO RUNNING LIGHTS. I TOOK THE CAR TO MAZDA ROSWELL THE NEXT MORNING. WHEN I DESCRIBED THE PROBLEM, STEPHANIE JOHNSON, SERVICE ADVISOR MANAGER IMMEDIATELY RECOGNIZED THE PROBLEM BY INQUIRING HOW OFTEN I HAD TO CHANGE MY BULBS IN THE CAR. NO SERVICE ADVISOR HAD PREVIOUSLY ASKED THAT QUESTION AT THE MARIETTA SERVICE DEPARTMENT & NOONE HAS EVER ADVISED TO USE ONLY MAZDA PARTS. UNFORTUNATELY, I RECEIVED A CALL FROM MAZDA 3 DAYS LATER ALLEGING THAT MY HEADLIGHT ASSEMBLY WAS FRIED BECAUSE I DID NOT USE MAZDA MANUFACTURED BULBS. MAZDA IS BILLING ME $130 FOR THE DIAGNOSTIC THOUGH THEY KNEW WHAT THE PROBLEM WAS WITHOUT LOOKING AT THE CAR, & IS CHARGING ME $313 TO REPLACE AND REPAIR THE HEADLIGHT ASSEMBLY WHEN MY HEADLIGHTS HAVE HAD A SHORTAGE FOR 6 OF THE 7 YEARS THAT I OWNED THE CAR. I STOPPED USING MAZDA SERVICE AFTER 6 YEARS BECAUSE NOT ONLY COULD THEY NOT FIND OR FIX THE CONSISTENT HEADLAMP PROBLEM BUT MAZDA SERVICE WOULD FIND A REPAIR THAT I HAD NOT COMPLAINED OF. IN FACT, I ONCE TOOK THE CAR IN & BROUGHT MY OWN HIGHER QUALITY HEADLAMPS & MAZDA RETURNED MY CAR W/O REPLACING THE BURNED OUT BULBS. THIS CAR WAS DEFECTIVE WHEN SOLD BUT NOT RISING TO THE LEVEL OF LEMON LAW COMPLAINTS.
| NHTSA ID Number: | 11074578 |
|---|---|
| Consumer Location: | MASSAPEQUA, NY |
| VIN: | JM3ER4DL1B0**** |
SEVERE CLUNKING NOISE FROM FRONT DRIVER WHEEL WHEN DRIVING ON MOST ROADS. NOISE IS BELIEVED TO BE RELATED TO THE FAILING BALL JOINT. MANUFACTURER HAS AN OPEN RECALL 9716H / NHTSA RECALL NUMBER 16V-593. DESPITE THE RECALL NOTICE BEING ISSUES ON AUGUST 10, 2016 (18 MONTHS AGO), THE STATUS IS "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" ACCORDING TO THE DEALER. THE VEHICLE IS NOT SAFE TO DRIVE AND MAZDA HAS NO TIMEFRAME FOR A FIX.
| NHTSA ID Number: | 11072298 |
|---|---|
| Consumer Location: | INVER GROVE HEIGHTS, MN |
| VIN: | JM3ER2A50B0**** |
TL* THE CONTACT OWNS A 2011 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MORRIE'S INVER GROVE MAZDA, 10 MENDOTA RD E, INVER GROVE HEIGHTS, MN 55077, (651) 691-4873) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11065972 |
|---|---|
| Consumer Location: | DULUTH, GA |
| VIN: | JM3ER2C54B0**** |
MANUFACTURER RECALL NUMBER 9716H I HAVE TO MAZDA DEALERSHIP FOR THIS RECALL ISSUE BECAUSE THE STERLING WHEEL IS TIGHT TO TURN THE WHEELS AND THE DEALERSHIP DECLINES TO FIX THIS PROBLEM ANSWERING THAT MAZDA HAD HOLD ON THE PARTS AND THERE IS NO SUPPLY. SO WANTED HELP REGARDING THIS MATTER.
| NHTSA ID Number: | 10734162 |
|---|---|
| Consumer Location: | ROCHESTER, NY |
| VIN: | JM3ER2BM5B0**** |
2011 MAZDA CX-7. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM CORROSION AND DAMAGES. *SMD *JS THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS
| NHTSA ID Number: | 11062436 |
|---|---|
| Consumer Location: | NEBO, NC |
| VIN: | JM3ER2A58B0**** |
TL* THE CONTACT OWNED A 2011 MAZDA CX-7. WHILE DRIVING 40 MPH, THE STEERING WHEEL TURNED TO THE LEFT AND FAILED TO MANEUVER WITHOUT WARNING. THE VEHICLE CRASHED INTO AN EMBANKMENT, HYDROPLANED, AND CRASHED INTO ANOTHER EMBANKMENT. THE DRIVER'S SIDE AIR BAGS DEPLOYED OVER THE TOP OF THE STEERING WHEEL AND UPWARDS TOWARD THE ROOF OF THE VEHICLE. THE CONTACT SUSTAINED A CRACKED CHEST PLATE, LEFT SHOULDER LIGAMENT DAMAGE, A HEAD CONCUSSION, AND NERVE AND SPINAL DAMAGE. MEDICAL ATTENTION WAS PROVIDED AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED A TOTAL LOSS. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND ADVISED THE CONTACT TO REPLACE THE VEHICLE, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
| NHTSA ID Number: | 11057969 |
|---|---|
| Consumer Location: | SOUTHINGTON, CT |
| VIN: | JM3ER2BM8B0**** |
RECALL PARTS STILL NOT AVAILABLE, NOT IN A TIMELY MANNER ??????? RECALL WAS POSTED AUG. 2016. 9716H & 16V-593
| NHTSA ID Number: | 11051370 |
|---|---|
| Consumer Location: | RICHMOND, TX |
| VIN: | JM3ER2B50B0**** |
TAKATA RECALL I GOT A LETTER IN JULY 2017 FROM MAZDA ABOUT THIS AIRBAG RECALL AND I CALLED 2 DEALERSHIP ABOUT THIS RECALL AND THEY SAID THE PARTS ARE NOT AVAILABLE AND I WAITED AND WAITED UNTIL NOW NOV 29, 2017 BUT NEITHER OF THEM GET BACK TO ME. I NEED TO GET THIS REPAIRED AS THERE'S A RISK INVOLVED.
| NHTSA ID Number: | 11047090 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | JM3ER2AM9B0**** |
TAKATA RECALL NHTSA #17V-429; ALSO RECALL NHTSA #16V-593 (MANUFACTURER RECALL #9716H) FRONT SUSPENSION/STEERING RECALL. ATTEMPTED TO OBTAIN REPLACEMENTS AT MAZDA IN TEXAS, WAS ALWAYS TOLD "PARTS UNAVAILABLE". RECENTLY ATTEMPTED TO OBTAIN REPLACEMENTS IN OREGON, WAS ALSO TOLD "PARTS ON ORDER/UNAVAILABLE." HAVE NOT HAD ANY ACCIDENTS RELATED TO THESE RECALLS, JUST DIFFICULTY OBTAINING REPLACEMENT PARTS FROM SEVERAL MAZDA SERVICE CENTERS.
| NHTSA ID Number: | 11045095 |
|---|---|
| Consumer Location: | UPPER MARLBORO, MD |
| VIN: | JM3ER4DL7B0**** |
RECALL REPAIRS NOT AVAILABLE .
| NHTSA ID Number: | 11041881 |
|---|---|
| Consumer Location: | EASTON, PA |
| VIN: | JM3ER2BM5B0**** |
RECEVIED A LETTER FROM MAZDA REGAREDING A RECALL ON OUR CAR OCTOBER 2106 AS OF TODAY( NOVEMBER 2017) STILL GETTING A RUN AROUND ON THE ISSUE. ONE YEAR SINCE THE RECALL AND STILL THE ISSUE IS NOT FIXED.
| NHTSA ID Number: | 11041790 |
|---|---|
| Consumer Location: | AMHERST, OH |
| VIN: | JM3ER2B5XB0**** |
FRONT SUSPENSION BALL JOINT FITTING. WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT CAUSING CORROSION. AS A RESULT THE BALL JOINT LOOSENS AND A RATTLE MAY OCCUR. EXTENDED OPERATION IN THIS CONDITION WILL DETERIORATE THE BALL JOINT AND THE LOWER CONTROL ARM COULD SEPARATE. SIGNIFICANT LOSS OF STEERING CONTROL MAY INCREASE THE CHANCE OF A FATAL CRASH. AT THIS TIME WE ARE EXPERIENCING A SMALL RATTLE IN THE FRONT.
| NHTSA ID Number: | 11040659 |
|---|---|
| Consumer Location: | BELLWOOD, IL |
| VIN: | JM3ER2B51B0**** |
TAKATA RECALL ON AUGUST 30 2016 I WAS DRIVING ON THE STREET BREAKING AS I WAS APPROACHING A RED LIGHT WHEN MY 2011 MAZDA CX7 WAS REAR ENDED AND SLID INTO ANOTHER VEHICLE. MY AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL. I RECEIVED A LETTER IN THE MAIL TODAY ABOUT A REACALL WITH A BAR CODE AND NUMBERS TK66253230. I DO NOT HAVE MY POLICE REPORT THEY DON'T HAND THEM OUT ANYMORE IN IL WHERE I LIVE AS THEY ARE ELECTRONIC NOW BUT I CAN GO TO THE POLICE STATION AND PURCHASE ONE.
| NHTSA ID Number: | 11039363 |
|---|---|
| Consumer Location: | BATAVIA, OH |
| VIN: | JM3ER2B52B0**** |
NHTSA RECALL NUMBER 16V-593 MANUFACTURER RECALL NUMBER 9716H SUMMARY WATER MAY ENTER THE FRONT SUSPENSION BALL JOINT FITTING. DRIVING ON ROADWAYS DURING THE WINTER MONTHS IN AREAS THAT USE ROADWAY SALTS CAN LEAD TO SALT AND WATER INTRUSION INTO THE BALL JOINT, CAUSING CORROSION, WHICH CAN RESULT IN LOOSENESS OF THE BALL JOINT IN THE FITTING. AS A RESULT OF THE LOOSENESS, A RATTLE MAY OCCUR AT THE LOWER CONTROL ARM BALL JOINT. AFTER EXTENDED OPERATION IN THIS CONDITION, IN THE WORST CASE THE BALL JOINT AND LOWER CONTROL ARM MAY SEPARATE. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY DEALERS WILL REPLACE THE LOWER CONTROL ARMS. SAFETY RISK DESCRPITION THE VEHICLE MAY EXPERIENCE SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
