2007 MAZDA CX-9 VIN: JM3TB28C170104760

TBD
Condition
Run & Drive
Damage
Normal
Title
Clear

VIN JM3TB28C170104760 Decoding Mazda Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MAZDA

Manufacturer Name

MAZDA MOTOR CORPORATION

Model

CX-9

Model Year

2007

Plant City

HIROSHIMA

Series

Wagon

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Series2

Wagon body

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4x2

Brake System Type

Hydraulic

Displacement (CC)

3500.00

Displacement (CI)

213.583104331562

Displacement (L)

3.50

Engine Model

CYV Californoia

Engine Power (kW)

196.1191

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

263

Curtain Air Bag Locations

All Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2007 MAZDA CX-9 Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating 4x4
Rollover Star Rating 4x2
Rollover Risk:
14.3%

2007 MAZDA CX-9 Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Not Available
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Not Available
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN JM3TB28C170104760

Components: ELECTRONIC STABILITY CONTROL

December 10, 2008
NHTSA ID Number: 10268847
Consumer Location: ORANGE, CT
VIN: JM3TB28C170****

Summary of Complaint

MAZDA 2007 CX-9 FWD TOURING MODEL DOES NOT OPERATE IN SNOW CAUSING SAFETY CONCERN. IF TIRES START TO SPIN THE TCS SYSTEM SHUTS OFF THE FUEL INJECTORS IF THE CAR IS GOING OVER I THINK 9 MPH. YOU CAN SHUT OFF THE TCS BUT IT AUTOMATICALLY ENGAGES OVER 9 MPH. WHAT THIS MEANS IS THAT IF YOU ARE ON A ROAD EVEN WITH A SMALL AMOUNT OF SNOW THE CAR COMES TO A HALT CAUSING A SERIOUS SAFETY CONCERN. I HAVE BEEN CLOSE TO BEING HIT MULTIPLE TIMES. THERE WERE TWO INSTANCES IN 1 INCH OF SNOW WHERE I HAD TO PARK THE CAR BECAUSE I COULD NOT GET UP MINOR HILLS. MOST CARS HAVE THE ABILITY TO SHUT OFF THE TCS SYSTEM BUT THE MAZDA SYSTEM AUTOMATICALLY ENGAGES AS I SAID ABOVE. PLEASE HELP. *TR

Components: SUSPENSION AIR BAGS

August 01, 2017
NHTSA ID Number: 11385488
Consumer Location: Unknown
VIN: JM3TB38Y970****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR APPOINTMENT HOWEVER, THERE WAS NO AUTHORIZED DEALER NEARBY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: FUEL/PROPULSION SYSTEM

November 02, 2020
NHTSA ID Number: 11376975
Consumer Location: CONWAY, AR
VIN: JM3TB28Y570****

Summary of Complaint

THERE IS A SYSTEMIC EVAP SYSTEM ISSUE WHERE THERE IS A LEAK THAT EITHER SHOWS THAT THE GAS CAP IS OFF OR THE CHECK ENGINE CODE FOR LARGE EVAP LEAK. MESSAGE BOARD TRAFFIC SHOWS THIS AS A PROBLEM ACROSS MULTIPLE YEAR MODELS AND MAKES IN THE MAZDA CX LINE, ESPECIALLY THE CX-9. EVERYONE, INCLUDING MYSELF, REPORTS THE SAME ISSUE: LIGHT COMES ON, AND THEN REPLACE GAS CAP. LIGHT COMES BACK ON AND THEN IT IS MULTIPLE TRIPS TO THE DEALER FOR THEM TO FIND WHERE THE EVAP LEAK IS.

Components: POWER TRAIN FUEL/PROPULSION SYSTEM

March 11, 2020
NHTSA ID Number: 11321032
Consumer Location: THEODORE, AL
VIN: JM3TB38Y970****

Summary of Complaint

I TOOK THE CAR TO PEP BOYS AND THEY TOLD ME TO CALL BECAUSE MY WHOLE GAS TANK IS BAD AND IT SHOULD HAVE A RECALL ON IT .AND ALSO FORD SAID THE SAME....SO MY TRUCK HAVE A MAJOR GAS LEAK AND A RUSTED OUT GAS SYSTEM.

Components: SUSPENSION AIR BAGS SEATS

June 06, 2017
NHTSA ID Number: 11281922
Consumer Location: OXNARD, CA
VIN: JM3TB28C070****

Summary of Complaint

TODA MI FAMILIA IVAMOS EN EL FREE WAY DE VISITA A UNA CIUDAD QUE SE ENCUNTRA A UNA HORA DE DONDE NOSOTROS RADICAMOS CUANDO DE REEPENTE EMPESO A TEMBLARSE EL MOTOR LO LLEVE CON MI MECNICO ME LO REVISO COMPLETO Y ME DIJO QUE LOS BRAZOS DELANTEROS ESTABAN DAADOS AL POCO TIEMPO LE PRENDI LA LUZ DEL AIR BAGL

Components: SUSPENSION

June 15, 2019
NHTSA ID Number: 11220603
Consumer Location: WHITING, IN
VIN: JM3TB28CX70****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 20 MPH, A SNAP NOISE WAS HEARD FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE INTO A PARKING LOT AND THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WAS RECALLED AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) APPROXIMATELY TWO YEARS AGO, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER (OAK LAWN MAZDA, 708-233-7700, LOCATED AT 6750 W 95TH ST, OAK LAWN, IL 60453) AND WAS INFORMED THAT THE WARRANTY EXPIRED; THEREFORE, THE FAILURE WOULD NOT BE COVERED BY THE RECALL AGAIN. THE CONTACT CALLED THE MANUFACTURER, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

Components: POWER TRAIN

April 03, 2019
NHTSA ID Number: 11204124
Consumer Location: GROVER, NC
VIN: JM3TB28Y270****

Summary of Complaint

I WAS DRIVING HOME ON A BUSY INTERSTATE WHEN MY CAR STARTED SHAKING AND LOSING POWER. THEY CAR LOST ALL POWER AND I COULDN'T TURN THE STEERING WHEEL TO GET OUT OF THE WAY OF OTHER DRIVERS. I WAS ALMOST HIT MORE THAN ONCE BY OTHER CARS. AFTER HAVING THE VEHICLE TOWED AND A LICENSED MECHANIC LOOK AT IT, I WAS TOLD THE WATER PUMP FAILED AND LEAKED WATER AND COOLANT INTO MY ENGINE WHICH COMPLETELY DISABLED MY ENGINE.

Components: STRUCTURE

March 08, 2019
NHTSA ID Number: 11191694
Consumer Location: CHESTER, PA
VIN: JM3TB38C470****

Summary of Complaint

ALL OF THE HINDGES ON THE DOORS MAKES A POPPING SOUND WHEN YOU OPEN EACH DOOR TO ENTER THE VEHICLE I THINK THEY ARE GOING TO FALL OFF WHAT I MEAN IS THE DOORS THE SOUND IS VERY ANNOYING AND EMBARRASSING PLEASE HELP .

Components: SUSPENSION

August 12, 2018
NHTSA ID Number: 11119901
Consumer Location: SANDY SPRING, MD
VIN: JM3TB38CO70****

Summary of Complaint

RECALL: BALL JOINT CORROSION FROM WATER LEAKING INTO THE FITTING. IT WAS REPLACED 2 YEARS AGO FOR FREE DUE TO THE RECALL. NOW, THE BALL JOINTS HAVE AGAIN CORRODED, BUT DEALER CLAIMING THIS IS NOT COVERED BY THE RECALL.

Components: POWER TRAIN

February 28, 2018
NHTSA ID Number: 11075518
Consumer Location: AURORA, SD
VIN: JM3TB38Y070****

Summary of Complaint

THE PTU TRANSFER CASE IS DEFECTIVE AND NEEDS TO BE REPLACED, AND WILL COST ALMOST AS MUCH AS THE CAR IS WORTH. AFTER SOME RESEARCH, THIS IS A VERY COMMON PROBLEM DUE TO THE DESIGN THAT MAZDA HAS REFUSED TO ACKNOWLEDGE AND RECALL FOR MANY YEARS NOW. COMMON PROBLEMS ARE EXPLOSION OF THE UNIT AND TOXIC FUMES AND LOCKING UP OF THE POWER TRAIN. PLEASE DO YOUR JOB AND TAKE ACTION.

Components: SUSPENSION

February 01, 2018
NHTSA ID Number: 11066528
Consumer Location: MEDINA, OH
VIN: JM3TB28Y470****

Summary of Complaint

THERE WAS A RECALL ON CONTROL ARMS I HAVE HAD THE REPAIRS DONE 3 TIMES I BELIEVE THESE ARE CAUSING OTHER DAMAGES TO THE CAR! THAT CANNOT STAY REPAIRED THE SAME THINGS CONTINUE TO BREAK ON THIS OVER AND OVER!! I WANT TO GET RID OF THIS CAR. I OWE WAY MORE THAN IT'S VALUE. HOWEVER I CAN'T TRADE IT IN BECAUSE OF THESE RECALLS AND IT BEING UNFIXABLE

Components: SUSPENSION

March 30, 2016
NHTSA ID Number: 11063857
Consumer Location: APPLETON, WI
VIN: JM3TB28Y770****

Summary of Complaint

IN 2016 I GOT A RECALL #8515G AND THAT WAS PERFORMED BY MAZDA DEALER ON MARCH 16 2016 (SEE DOC ATTACHED) AFTER THE RECALL WE HAVE STARTING HEARING A HORRIBLE NOISE, AND MOSTLY IN WINTER, SO I HAVE TOOK AGAIN TO MAZDA TO INSPECT TWICE BUT THEY HAVE HEAR THAT NOISE AND HAVE FOUND ANYTHING. THIS PAST WEEKEND THEY WERE MORE DEEPLY ON THIS INSPECTION AND WHAT THEY FOUND IS THE RF LOW CONTROL ARM JOINT (BALL JOINT) HAS PLAY RF OUTER TIE ROD END HAS PLAY TOO (SEE ATTACHED REPORT FROM MAZDA) THE COSTS ESTIMATES TO FIX THIS PROBLEM IS ABOUT $587 PLUS TAXES.. WHAT THEY SAY ABOUT THE NOISE IS PROBABLY COMES FROM THIS ISSUES WHICH WAS SUPPOSED FIXED BY THE RECALL BUT AFTER 20000 MILES THIS ISSUES IS COMING AGAIN.. WHAT THEY SAY THIS IS NOT NORMAL KIND OF THIS REPAIRS COULD BE LONGER THAN 10 YEARS WITH NOT SUCH A ISSUES.. MY CONCERNS ARE THE SAFETY ON MY FAMILY, NOW MY WIFE AND MY GRANDKIDS ARE DRIVING THIS CAR EVERYDAY, AND I'M PUTTING THEM ON A UNSAFETY SITUATION BY THIS RECALL....

Components: AIR BAGS

August 15, 2017
NHTSA ID Number: 11025433
Consumer Location: BARRINGTON, RI
VIN: JM3TB38C170****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (TASCA FORD MAZDA, 200 FALL RIVER AVE, SEEKONK, MA, 02771) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, BUT WOULD ORDER AND HAVE THEM WITHIN TWO WEEKS. THREE WEEKS LATER, THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 1-758290897. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT ORDERED, BUT WOULD ORDER THE PARTS TO BE DELIVERED THE FOLLOWING WEEK TO THAT SPECIFIC DEALER. THE CONTACT CALLED THE DEALER AGAIN AND WAS INFORMED THAT THE PARTS WERE ORDERED, BUT DID NOT KNOW WHY THEY HAD NOT ARRIVED. THE CONTACT CALLED THE MANUFACTURER AGAIN AND CONFIRMED THAT THE PARTS WERE ORDERED AND SHOULD HAD BEEN DELIVERED. THE MANUFACTURER STATED THAT THEY WOULD CONTACT THE DEALER IN REFERENCE TO THE PARTS, SCHEDULE AN APPOINTMENT, AND CALL THE CONTACT BACK TO CONFIRM THE APPOINTMENT AND INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: AIR BAGS

July 31, 2017
NHTSA ID Number: 11021773
Consumer Location: CLEARFIELD, PA
VIN: JM3TB38C670****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLAISE ALEXANDER MAZDA OF STATE COLLEGE, PENNSYLVANIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

Components: SUSPENSION POWER TRAIN AIR BAGS

May 08, 2017
NHTSA ID Number: 11021346
Consumer Location: YUMA, AZ
VIN: JM3TB28YX70****

Summary of Complaint

TAKATA RECALL - IN THE LAST 1 1/2 YEARS, I'VE RECEIVED NUMEROUS RECALL NOTICES FOR THE LISTED RECALLS AND HAVE TAKEN MY VEHICLE AND CALLED IN TO THE MAZDA DEALER TO SEE IF THEY HAVE THE REPLACEMENT. THE DEALER KEEPS TELLING ME THAT THERE ARE NO REPLACEMENTS YET IN THE SYTEM. I DON'T HAVE EXACT DATE THAT II HAD PREVIOUSLY MAKE A COMPLAINT.

Components: AIR BAGS

March 01, 2017
NHTSA ID Number: 11016526
Consumer Location: TRAVERSE CITY, MI
VIN: JM3TB38Y770****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V457000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FOX GRAND TRAVERSE DEALER (LOCATED AT 3464 US-31, TRAVERSE CITY, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SUSPENSION AIR BAGS

May 03, 2017
NHTSA ID Number: 10983270
Consumer Location: IRVINGTON, AL
VIN: JM3TB28Y070****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO CALL THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: AIR BAGS

May 25, 2016
NHTSA ID Number: 10971734
Consumer Location: SOUTH HOLLAND, IL
VIN: JM3TB28Y170****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

January 02, 2015
NHTSA ID Number: 10967926
Consumer Location: PHILADELPHIA, PA
VIN: JM3TB28Y370****

Summary of Complaint

TAKATA RECALL, THIS RECALL HAS NO FIX YET. IT HAS BEEN A LONG TIME. I CAN NOT HAVE ANYBODY SIT IN THE PASSENGER SEAT, WHICH IS VERY VERY INCONVENIENT.

Components: AIR BAGS

May 26, 2016
NHTSA ID Number: 10944148
Consumer Location: MIAMI, FL
VIN: JM3TB38Y970****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Components: SUSPENSION AIR BAGS

July 11, 2016
NHTSA ID Number: 10940140
Consumer Location: YUMA, AZ
VIN: JM3TB28YX70****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SUSPENSION

December 05, 2016
NHTSA ID Number: 10934796
Consumer Location: LONE TREE, CO
VIN: JM3TB38YX70****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION), IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE TREAD ON THE TWO FRONT TIRES WAS WORN DUE TO THE FAILURE OF THE LOWER CONTROL ARMS AND BALL JOINTS. THE CONTACT WAS INFORMED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

Components: ELECTRICAL SYSTEM

November 11, 2016
NHTSA ID Number: 10926083
Consumer Location: MIAMI, FL
VIN: ****

Summary of Complaint

BACK IN 2011 (MY MAZDA CX-9 WAS ONLY 4 YO), I WAS DRIVING DOWN THE TURNPIKE AT 65 MPH WHEN MY CAR BEGAN TO STUTTER, IT WOULD NOT ACCELERATE AND IT CAME TO AN IDLE. THANKFULLY I WAS NEAR THE SHOULDER OF THE ROAD SO I WAS ABLE TO PULL OVER. SOUTH MOTORS MAZDA DEALERSHIP STATED THE COMPUTER (PCM) WAS FRIED. IT WAS REPLACED UNDER WARRANTY. CURRENT DAY: 2016. MY CAR BEGAN HAVING THE SAME SYMPTOMS LAST WEEK WHEN DRIVING 15 MPH IN A RESIDENTIAL AREA. MY CAR CURRENTLY HAS APPROXIMATELY 99,500 MILES. HAD MY CAR TOWED TO DEALERSHIP. OCEAN MAZDA STATED THE PCM AND 3 COILS ARE FRIED AGAIN. UPON READING CONSUMER REVIEWS ON 2007 MAZDA CX-9, IT SEEMS THIS IS A COMMON ISSUE. I AM LIVID THAT THIS ISSUE HAS NOT BEEN ADDRESSED AS A RECALL AS THERE IS OBVIOUSLY A DEFECT IN EITHER THE COILS MISFIRING OR MAZDA'S PCMS ARE DEFECTIVE. I WILL BE DISCUSSING THIS ISSUE WITH MY DEALERSHIP TODAY IN ATTEMPT TO NOT PAY OVER $1900 PARTS AND LABOR AS QUOTED BY OCEAN MAZDA.

Components: AIR BAGS

July 18, 2016
NHTSA ID Number: 10926167
Consumer Location: LOUISVILLE, KY
VIN: JM3TB28Y170****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/10/2017*CT UPDATED 01/11/17.*JB

Components: AIR BAGS

October 26, 2016
NHTSA ID Number: 10919385
Consumer Location: LINCOLN, NE
VIN: JM3TB28Y870****

Summary of Complaint

TAKATA RECALL -- I HAVE CHECKED TO HAVE THE NEW AIR BAG ON MY PASSENGER SIDE AND WAS TOLD THAT THERE IS NO REPLACEMENT AVAILABLE. AND THEY DID NOT KNOW WHEN A REPLACEMENT WOULD BE AVAILABLE. SO I AM DRIVING A LETHAL WEAPON WITH NO RECOURSE. IN THE MEANTIME, OUR GOVERNMENT HAS REQUIRED VW TO BUY BACK VEHICLES. WHY IS THE GOVERNMENT NOT MAKING SIMILAR REQUIREMENTS ON CARS THAT ARE KILLING PEOPLE??? *TR

Components: POWER TRAIN

September 26, 2016
NHTSA ID Number: 10909928
Consumer Location: OCEAN CITY, NJ
VIN: ****

Summary of Complaint

I HAVE ONLY HAD THIS CAR FOR ONE YEAR. I BOUGHT IT USED AND HAVE HAD THE "SAME" PROBLEM NOW "3" TIMES AND SINCE I HAVE NOT HAD IT FIXED AT A "MAZDA" DEALERSHIP BECAUSE I AM SORRY I DO NOT HAVE THE $$$ FOR THIS AND I BROUGHT IT TO MY OWN MECHANIC, MAZDA WILL NOT STAND BY THIS. THE IGNITION COILS HAVE ALL BEEN REPLACED NOW AS WELL AS THE PCM AND NOW I AM TOLD IT NEEDS THE PCM TO BE REPLACED AGAIN. THERE ARE "NUMEROUS" COMPLAINTS ON THE INTERNET FOR THIS EXACT SAME ISSUE AND MOST HAVE TAKEN IT TO MAZDA DEALERSHIPS AND STILL HAVE NO RESOLUTION TO THIS PROBLEM. THE LAST COIL ACTUALLY MELTED AND COULD HAVE STARTED A FIRE SO I AM RUNNING WITH 5 COILS NOW INSTEAD OF 6 UNTIL I CAN FIND OUT HOW TO RECTIFY THIS ONGOING PROBLEM! I JUST PUT 4 NEW TIRES ON THE VEHICLE AND HAVE SPENT OVER $1000 ALREADY AND CAN'T AFFORD TO SPEND MUCH MORE ON THIS VEHICLE. MAZDA NEEDS TO STAND BY THIS PROBLEM!

Components: AIR BAGS

August 01, 2016
NHTSA ID Number: 10898895
Consumer Location: PHILADELPHIA, PA
VIN: JM3TB38Y470****

Summary of Complaint

TAKATA RECALL - MY CAR IS PART OF THE AIRBAG RECALL THAT STATES IT MAKE CAUSE SERIOUS INJURY OR DEATH BUT MAZDA IS NOT FIXING THE PROBLEM. I RECEIVED A RECALL NOTICE AND I CONTACTED MAZDA, THEY STATED THERE ISN'T ANY PARTS TO FIX IT AS OF YET. I FEEL THAT IS IS VERY UNSAFE FOR MY FAMILY AND I TO TRAVEL. THERE HAS TO BE ANOTHER SOLUTION.

Components: AIR BAGS

May 25, 2016
NHTSA ID Number: 10897171
Consumer Location: BROOKLYN, NY
VIN: JM3TB38C870****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MAZDA CX9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

July 29, 2016
NHTSA ID Number: 10894276
Consumer Location: BALTIMORE, MD
VIN: JM3TB38Y770****

Summary of Complaint

TAKATA RECALL: GOT LETTER STATING NO ONE SHOULD RIDE IN FRONT PASSENGER SEAT UNTIL REPAIR DONE. YET REPAIR MAY NOT BE DONE FOR 10-15 YEARS!!!!!!! I CALLED RUSSELL MAZDA IN CATONSVILLE, MD & THEY CONCURRED. THIS IS RIDICULOUS: I HAVE FIVE PEOPLE NEEDING TO BE IN THE CAR: HOW CAN WE NOT USE THE FRONT SEAT FOR 10-15 YEARS?

Components: ELECTRICAL SYSTEM VISIBILITY

May 16, 2016
NHTSA ID Number: 10894621
Consumer Location: MESQUITE, TX
VIN: JM3TB38Y970****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 55 MPH, A BURNING WIRE ODOR EMITTED IN AND OUTSIDE THE REAR OF THE VEHICLE. THE CONTACT NOTICED THAT THE REAR WINDSHIELD WIPER MOTOR WAS BURNING. THE CONTACT DISCONNECTED THE MOTOR FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Components: UNKNOWN OR OTHER

July 19, 2016
NHTSA ID Number: 10885811
Consumer Location: NEW MARKET, MD
VIN: JM3TB28Y770****

Summary of Complaint

MY COMPLIANT IS WITH A DEALER I CONTACTED TO FIX A SAFETY RECALL ON MY VEHICLE. THE DEALER, RUSSLE MAZDA BALTIMORE MD, REQUIRED TWO SEPARATE VISITS, ONE FOR AN INSPECTION AND IF NEEDED ANOTHER TO MAKE THE REPAIRS ONCE PARTS CAME IN. WHY THEY COULDN'T ORDER THE PARTS AND DO EVERYTHING AT ONE TIME, I DON'T KNOW. TWO VISITS IS INCONVENIENT AND UNREASONABLE. I CALLED ANOTHER DEALER WHO ORDERED THE PARTS INSTANTLY FOR THEM TO BE REPLACED DURING ONE VISIT. THE RECALL NOTICE SAYS TO NOTIFY YOU IF THE DEALER DOES NOT REPAIR THE DEFECT WITHIN A REASONABLE TIME AND RUSSLE MAZDA WAS NOT REASONABLE. I DID LET THEM KNOW THIS AS WELL. THANKS. ALEXANDRA

Components: POWER TRAIN

May 14, 2016
NHTSA ID Number: 10865338
Consumer Location: BERTHOUD, CO
VIN: ****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING APPROXIMATELY 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DOWNSHIFTED TO NEUTRAL ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT HAD TO COAST TO THE SHOULDER. WHEN THE VEHICLE SLOWED DOWN TO APPROXIMATELY 10 MPH, IT RE-ENGAGED IN GEAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Components: SUSPENSION

September 18, 2015
NHTSA ID Number: 10861754
Consumer Location: KANSAS CITY, MO
VIN: JM3TB38Y270****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT MADE A LEFT TURN AND THE STEERING WHEEL LOCKED WITHOUT WARNING. THE CONTACT STATED THAT THE TIRES BEGAN SCREECHING, WHICH PROMPTED THE CONTACT TO GET OUT AND INSPECT THE VEHICLE. UPON FURTHER INSPECTION, IT WAS WITNESSED THAT THE DRIVER SIDE TIRE SHIFTED PLACEMENT ON THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE DRIVER SIDE LOWER CONTROL ARM HAD SEPARATED FROM THE BALL JOINT. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,710.

Components: STEERING SUSPENSION WHEELS

January 29, 2016
NHTSA ID Number: 10825806
Consumer Location: PITMAN, NJ
VIN: JM3TB38Y270****

Summary of Complaint

MAZDA RECALL STATE OF NJ. THE CAR WAS IN MOTION WHEN THE TIRE CAME LOOSE. MY HUSBAND HIT A SMALL POTHOLE. LUCKILY WE WERE ABLE TO GET THE CAR ON THE SIDE OF RIDE. DUE TO THE RECALL WE WERE NOT ABLE TO PUT THE CLAIM THROUGH OUR INSURANCE AND MAZDA IS TELLING ME I WON'T GET A REFUND FOR THE WORK DONE BECAUSE IT TOOK SO LONG TO BE REPAIRED. UNFORTUNATELY, WE DO NOT RECALL RECEIVING ANYTHING ABOUT THE RECALL. AFTER READING THE RECALL BASICALLY WHAT IT SAID COULD HAPPEN DID AND THE CAR NEEDED REPAIRS. I ATTACHED THE INVOICE AND RECALL FROM MAZDA'S WEBSITE.

Components: SUSPENSION

June 17, 2015
NHTSA ID Number: 10822835
Consumer Location: LITTLE ROCK, AR
VIN: JM3TB28Y470****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED, THERE WAS AN ABNORMAL NOISE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: SUSPENSION

November 10, 2015
NHTSA ID Number: 10806163
Consumer Location: Unknown
VIN: JM3TB38Y370****

Summary of Complaint

TL* THE CONTACT OWNS A 2007 MAZDA CX9. WHILE DRIVING 35 MPH ATTEMPTING TO MAKE A TURN, A LOUD POP AND GRINDING SOUND EMITTED FROM THE VEHICLE AND IT BECAME VERY DIFFICULT TO MANEUVER. AFTER INSPECTING THE VEHICLE, THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE WHEEL DETACHED FROM THE VEHICLE AND THE CONTROL ARM BECAME LODGED INTO THE FRAME, WHICH CAUSED THE LOUD NOISE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS A DIRECT RESULT OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 86,000.

Components: SUSPENSION

October 28, 2015
NHTSA ID Number: 10786935
Consumer Location: REDWOOD CITY, CA
VIN: ****

Summary of Complaint

DEALER WANTS TO CHARGE ME THE DIAGNOSTIC FEE OF $170.00 BEFORE PERFORMING THIS RECALL, PLUS THEY SAID THEY ARE NOT TAKING ANY RECALLS

Components: STEERING SUSPENSION

April 03, 2015
NHTSA ID Number: 10781220
Consumer Location: GLOUCESTER, MA
VIN: JM3TB38C970****

Summary of Complaint

WAS DRIVING MY CAR WITH CHILDREN IN IT WHEN THE WHEEL FELL OFF AND AXEL CRACKED. IT CAUSED FRONT END DAMAGE I COULDN'T GET OUT OF THE DRIVER SIDE DOOR BECAUSE IT WOULDN'T OPEN. HAD TO PAY TO GET ALL OF THAT FIXED. I JUST RECEIVE RECALL 8515G. MY ISSUE WITH THIS IS THAT THE RECALL DOES NOT CORRECT THE ISSUE. THE REASON FOR THE RECALL IS THAT WATER GET LEAK INTO THE SUSPENSION AND CAUSE CORROSION. REPLACING JUST THE CONTROL ARMS AND BALL JOINTS DOES NOT PREVENT THIS FROM HAPPENING AGAIN. WATER CAN STILL LEAK INTO THE SUSPENSION AND THE NEW PARTS COULD COULD CORRODE, BECOME LOOSE AND CAUSE THE SAME THING TO HAPPEN AGAIN BUT THIS TIME IT COULD RESULT IN MORE DIRE CONSEQUENCES. WE WERE LUCKY I WAS TRAVELING AT A LOW RATE OF SPEED THE FIRST TIME IT HAPPENED. THIS IS FORCING US TO BUY A NEW CAR WHEN WE STILL OWE $8000 ON THE MAZDAZ WE WANT TO BE REIMBURSED FOR THIS AND THE ACCIDENT WE HAD AND THE RISK IT OUT THE LIVES OF ME AND MY CHILDREN IN. FURTHERMORE MAZDA SAID THERE IS A SHORTAGE OF PARTS WHICH MEANS THEY WON'T REPLACE IF THERE IS NO SIGN OF LOOSENESS. THIS IS REDICULOUS AS MY CRASH OCCURRED A FEW MONTHS AFTER BEING INSPECTED. THEY ARE ENDANGERING LIVES

Components: STEERING SUSPENSION WHEELS

September 28, 2015
NHTSA ID Number: 10777998
Consumer Location: MOON TOWNSHIP, PA
VIN: JM3TB28Y170****

Summary of Complaint

I WAS DROPPING MY CHILDREN OFF TO DAYCARE TURNING INTO THE PARKING LOT AND GOING OVER A BUMP WHEN I HEARD A LOUD "POP" TOWARD THE FRONT OF THE CAR - THE CAR COMPLETELY STOPPED DEAD - I GOT OUT TO FIND THE FRONT RIGHT TIRE WAS COCKED HARD LEFT AND WAS OFF ITS CONTROL ARM - SOME FLUID WAS ALSO LEAKING OUT OF THE AXLE AREA. THIS HAPPENED THE MONDAY MORNING AFTER I RECEIVED THE RECALL NOTICE FROM MAZDA THIS PAST WEEKEND! I HAD THE FORM IN THE CAR TO CALL FOR SERVICE THIS WEEK. I HAVE CALLED THE SERVICE CENTER BUT THEY HAVE SAID THEY WILL NOT BE ABLE TO LOOK AT THE CAR UNTIL THURSDAY - NOW I WILL HAVE TOWING AND RENTAL EXPENSES CONNECTED WITH THIS DEFECT. FORTUNATELY NO ONE IN THE CAR WAS HURT OR THAT IT DIDN'T FAIL ON THE HIGHWAY!

Components: SUSPENSION WHEELS UNKNOWN OR OTHER

August 27, 2015
NHTSA ID Number: 10762980
Consumer Location: WOODBRIDGE, VA
VIN: JM3TB38Y370****

Summary of Complaint

THE VEHICLE STARTED TO HAVE PROBLEMS WITH THE CAR SHAKING AROUND 50MPH. SO WE PLANNED TO HAVE IT LOOKED AT SINCE WE HEARD THAT THIS PARTICULAR MODEL HAS SOME KNOWN ISSUES THAT MAY BECOME SEVERE. DURING THE DRIVE TO THE CAR SHOP (LITERALLY 1 MILE FROM HOME) THE AXLE/BEARING OR FRONT SUSPENSION SEPARATED FROM THE CAR!!! THE FRONT LEFT WHEEL AND JOINTS SEPARATED FROM THE CAR; THE WHEEL LOOKS LIKE IT WAS BREAKING OFF! WE WERE DRIVING AROUND 15MPH! NO ONE WAS HURT AND THANK GOODNESS IT WAS AROUND 11AM SO THERE WAS NO TRAFFIC AROUND TO MAKE THINGS WORSE. THE CAR HAD TO BE TOWED TO THE CAR SHOP WHICH WAS ONLY FEET AWAY FROM THE SCENE, WHICH WAS AN ADDED CHARGE! *PHOTOS OF INCIDENT ARE ALSO AVAILABLE

MAZDA CX-9 Sold

mazda cx-9 2007 vin jm3tb38y670110992
2007 MAZDA CX-9 Collision Run & Drive
JM3TB38Y670110992
mazda cx-9 2008 vin jm3tb28v380133115
2008 MAZDA CX-9 Mechanical Run & Drive
JM3TB28V380133115
mazda cx-9 2008 vin jm3tb38vx80136678
2008 MAZDA CX-9 Collision Starts
JM3TB38VX80136678