Components: ENGINE
July 14, 2021
TBD
Condition
Run & Drive
Damage
Weather
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat, 3rd row |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11440057 |
|---|---|
| Consumer Location: | WEST VALLEY CITY, UT |
| VIN: | JM3TB3DA4B0**** |
Defective water pump located inside the engine that when failure occurs can cause coolant to leak into engine causing complete engine failure. This is a major safety hazard due to the fact that these cars with defective water pumps can break down with very little warning in the middle of a freeway! I have contacted Mazda who refuses to do anything due to it being outside warranty but will not acknowledge the safety concern sudden engine failure can cause on a perfectly maintained car. In California there is currently a lawsuit against Mazda for this issue and hundreds of other Ford and Mazda owners who have been caught in very dangerous situations due to this water pump failure issue. The situation we were involved in could have gone very differently and that was my family in the vehicle that Mazda seems to care about a couple thousand dollars more then the value of life... is just ridiculous! Please do the research yourself so no one has to loose their life over this.
| NHTSA ID Number: | 11432665 |
|---|---|
| Consumer Location: | GLEN MILLS, PA |
| VIN: | jm3tb3cv7b0**** |
When getting off highway engine began to knock. Engine stalled and would not restart. Upon inspection the water pump was found to have failed and leaked engine coolant into oil. This caused engine to have a complete failure. No check engine light illuminated but when car was scanned multiple codes were found. The car was also found to have a bad Transfer Case.
| NHTSA ID Number: | 11428032 |
|---|---|
| Consumer Location: | RICHMOND HEIGHTS, OH |
| VIN: | jm3tb3ca6b0**** |
The contact owns a 2011 Mazda CX-9. The contact stated while driving 60 mph, upon approaching oncoming traffic, the vehicle unexpectedly shut-off. The contact was able to restart the vehicle and pulled the vehicle off to the shoulder. The contact stated that upon restarting the vehicle, the check engine warning light illuminated. Due to the failure and the warning light, the contact had the vehicle towed to an independent mechanic. Upon inspection of the vehicle, the mechanic informed her that coolant had leaked into the oil cylinder and they referred her to a dealer for assistance. The contact then had the vehicle towed to the dealer where they diagnosed the vehicle with a defective water pump as well as engine failure. The manufacturer was also notified of the failure and stated that the failure was caused due to poor maintenance. No further assistance was provided. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 144,000.
| NHTSA ID Number: | 11406762 |
|---|---|
| Consumer Location: | NEWBURY PARK, CA |
| VIN: | JM3TB2DV1B0**** |
SIRT: I PURCHASED MY 2011 MAZDA CX 9 FROM MY CLOSE FRIEND [XXX] ON DEC.05 OF 2014! [XXX] HAD NOT BEEN ISSUED A SPECIAL SERVICES PROGRAM ABOUT THE BRAKE BOOSTER! WELL I NEVER RECEIVED THIS INFO EITHER? IN FACT I HAD TWO RECALL THAT WERE TAKEN CARE OF BY THE LOCAL MAZDA DEALER HERE IN THOUSAND OAKS CALIF. THIS KNOWN BRAKE BOOSTER DETONATION HAS BEEN KNOWN BY MAZDA.IOT IS A VERY DANGEROUS CONDITION AND IS NOT TO SAFE TO DRIVE THE CAR AT ALL- I WILL NOT DRIVE THE CAR AND SEETHE ORIGINAL MATTER SHOULD HAVE BEEN LET IT BE KNOWN TO MYSELF AND FEEL THE MATTER SHOULD BE ADDRESSED ASAP BY MAZDA -THANK YOU [XXX] ADDING BACKING -VERY HARD BRAKE - WHEN DRIVING IT HAD TO REALLY STAND HARD ON THE BRAKE TO STOP CAR B! ALL INDICATIONS POINT TO A BRAKE BOOSTER FAILURE ! TO SUMMARIZE IO WAS NEVER NOTIFIED BY MAZDA ABOUT THE SPECIAL SERVICE PROGRAM FOR THE REPAIR OF THIS EXTREMELY UNSAFE BRAKE PROBLEM! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11405170 |
|---|---|
| Consumer Location: | GORDO, AL |
| VIN: | JM3TB2BA0B0**** |
WATER PUMP LEAKING IN ENGINE MIXING WITH OIL
| NHTSA ID Number: | 11396246 |
|---|---|
| Consumer Location: | LITHONIA, GA |
| VIN: | JM3TB2CA4B0**** |
I PURCHASED A VEHICLE FROM A BUY HERE PAY HERE AND LATER REALIZED AFTER TWO WEEKS OF HAVING THE CAR THAT HAS A RECALL FOR THE AIRBAG ON THE PASSENGER SIDE...BUT THE CAR WAS SOLD AS IS FROM AUTO SALES IN BUFORD GA
| NHTSA ID Number: | 11385491 |
|---|---|
| Consumer Location: | FREDERICK, MD |
| VIN: | JM3TB3DV8B0**** |
WHILE DRIVING THE CAR ON A COUNTY ROAD, WITH THE SPEED UNDER 40 MPH, AND FOLLOWING THE BEND IN THE ROAD TO LEAD TO GETTING ON THE HIGHWAY, THE CAR JERKED FORWARD AS IF I HIT SOMETHING. AS I CONTINUED TO DRIVE, THE CAR WAS MAKING LOUD CLINKING SOUNDS AND WAS JERKING IN MOTION. NO WARNING LIGHTS WENT ON. WHILE ATTEMPTING TO CONTINUE TO DRIVE, CLANGING NOISES COULD BE HEARD AND THE CAR CONTINUED TO JERK FORWARD. THE CAR WAS UNABLE TO BE DRIVEN. AFTER HAVING IT TOWED TO MY MECHANIC, IT WAS DETERMINE THE PROBLEM WAS THE TRANSFER CASE. THE SPLINES BETWEEN THE TRANSMISSION AND TRANSFER CASE HAD BEEN EATEN AWAY BY RUST. THE SEAL HAD NOT KEPT WATER OUT AS IT WAS DESIGNED TO DO. A NEW TRANSFER CASE WAS ORDERED AS WELL AS A NEW TRANSMISSION. THE REPLACEMENT TRANSFER CASE HAD SHOWN SIGNS OF THE SAME ISSUES WITH THE SPLINES. ANOTHER (2ND ONE) TRANSFER CASE HAD TO BE ORDERED. I HAD PURCHASED THIS CAR IN FEBRUARY 2019 USED. THE CAR HAD A CLEAN TITLE, NO ACCIDENTS AND WAS SERVICED REGULARLY. WITHIN 1 YEAR, I HAD TO PAY OUT $5,000.00 TO REPLACE TRANSFER CASE AND TRANSMISSION. I LOST THE USE OF MY CAR FOR OVER 3 WEEKS (DUE TO THE PROBLEMS WITH GETTING A TRANSFER CASE THAT WAS GOOD). WHEN YOU GOOGLE THIS ISSUE, MANY PEOPLE HAVE HAD SIMILAR ISSUES.
| NHTSA ID Number: | 11374566 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | JM3TB3CV0B0**** |
WHILE DRIVING STRAIGHT ON A HIGHWAY THE WATER PUMP BEARING FAILED CAUSING COOLANT TO LEAK AND MIX WITH THE ENGINE OIL. THE CAR IMMEDIATELY STARTED TO MAKE A RATTLE NOISE AND SMOKE OR STEAM CAME FROM UNDER THE HOOD. THE UNDERSIDE OF THE CAR WAS COVERED WITH COOLANT AND WHAT APPEARED TO BE OIL. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED TO A MECHANIC. ONCE AT THE MECHANIC THE TOOK THE ENGINE OUT TO GET TO THE WATER PUMP, ONCE EVERYTHING WAS PUT BACK TOGETHER IT WAS FOUND THAT THE FAILURE ALSO CAUSED DAMAGE TO THE VVT ACTUATER AND ALTERNATOR. THE ENGINE IS COMPLETELY SHOT.
| NHTSA ID Number: | 11351938 |
|---|---|
| Consumer Location: | CENTEREACH, NY |
| VIN: | JM3TB3CV8B0**** |
THE BRAKE PEDAL SEEMS HARD TOO STOP THE CAR WHEN IN MOTION ON PUBLIC STREETS, VEHICLE CONTINUES TOO ROLL UPON PUMPING BRAKES, HAVE TOO CONTINUOUSLY PUMP THE BRAKE HARD TOO STOP THE VEHICLE, HAD THE FRONT BRAKES REPLACED RECENTLY, AND BRAKE PEDAL IS STILL NOT FUNCTIONING CORRECTLY, POSSIBLY THE BRAKE BOOSTER.
| NHTSA ID Number: | 11339490 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | JM3TB2CV0B0**** |
I CAME OUTSIDE TO MY CAR ONE MORNING AND STARTED THE VEHICLE.. I NOTICED THE AIRBAG LIGHT WAS BLINKING, AND IT NEVER WAS BEFORE.. SO I SHUT THE VEHICLE OFF TO VISUALLY INSPECT IT.. WHAT I FOUND WAS THE PASSENGER CURTAIN AIRBAG HAD MALFUNCTIONED.. IT DIDN'T DEPLOY FULLY, BUT IT PUCKERED MY HEADLINER SO NOW IT'S JUST HANGING ON THE PASSENGER SIDE.. I INFORMED MAZDA OF THIS AND I WAS TOLD IT'S ONLY A RECALL ON PASSENGER AIRBAG SENSOR, BUT NO RECALLS FOR CURTAIN AIRBAGS.. WHAT CAN I DO
| NHTSA ID Number: | 11327780 |
|---|---|
| Consumer Location: | FANCY FARM, KY |
| VIN: | JM3TB2CA5B0**** |
I WENT FROM HAVING BRAKES TO HAVING TO PUSH THE BRAKE TO THE FLOOR, WHICH STILL DID NOT STOP THE CAR, ALL IN THE SAME DAY. I WAS LUCKY NOT TO WRECK BUT COULD NOT STOP FOR STOP SIGNS OR STOP LIGHTS ALL WHILE MY 22 MONTH OLD WAS IN THE VEHICLE. SOMETHING IN THE BRAKE SYSTEM MESSED UP, AND IT STILL HAD A FULL THING OF BRAKE FLUID. I BELIEVE THAT IT IS THE BRAKE BOOSTER CAUSING THIS PROBLEM. *TR
| NHTSA ID Number: | 11327549 |
|---|---|
| Consumer Location: | YPSILANTI, MI |
| VIN: | JM3TB3CA9B0**** |
SUDDENLY STARTS TO ACCELERATE WHILE AT A STOP LIGHT, STOP SIGN OR I AM LETTING A PERSON OUT AND STILL IN DRIVE AND MY FOOT IS ON THE BREAK. IT HAS DONE IT 4 TIME SINCE I GOT HER BOUGHT 02/03/2020 THE LAST WAS 06/06/2020. I HAVE TO PRESS DOWN ON THE BREAK VERY HARD TO KEEP IT FROM GOING FORWARD LASTS ONLY A SECOND OR TWO. *TR
| NHTSA ID Number: | 11311569 |
|---|---|
| Consumer Location: | CROSSETT, AR |
| VIN: | JM3TB2DA7B0**** |
BRAKES WHEN APPLIED WOULD SOMETIMES GO TO THE FLOOR BEFORE STOPPING. THE BRAKE BOOSTER HAS GONE BAD AND VERY DANGEROUS ALMOST CAUSING AN ACCIDENT. BRAKE PEDAL SOFT AND SOMETIMES WILL NOT STOP.
| NHTSA ID Number: | 11310044 |
|---|---|
| Consumer Location: | MANASSAS, VA |
| VIN: | JM3TB3CV0B0**** |
TL* THE CONTACT OWNS A 2011 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, BOTH FRONT AND REAR SIDE DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED INADVERTENTLY. DURING THE INCIDENT NO COLLISION HAD OCCURRED AND VEHICLE WAS NOT DRIVEN OVER A BUMP. THE DRIVER SUSTAINED NECK AND LEFT SHOULDER INJURIES AND SUFFERED HEADACHES SINCE THE INCIDENT. MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER BROWN MAZDA OF CHANTILLY (4155 AUTO PARK SERVICE CHANTILLY, VA). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
| NHTSA ID Number: | 11297398 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JM3TB2DV8B0**** |
BRAKES REALLY HARD TO PRESS. WIFE THOUGHT CAR WASN'T GOING TO STOP AND SHE WAS GOING TO REAR END CAR IN FRONT OF HER. SOMETIMES BRAKE PEDAL WOULD FEEL SPONGY. OVER LAST MONTH THERE WAS AN INTERMITTENT STRANGE NOISE SOMETIMES WHEN CAR WAS STARTED. MAZDA DEALERSHIP IDENTIFIED THE PROBLEM TO BE A DEFECTIVE BRAKE BOOSTER. I FOUND THAT NHTSA OPENED INVESTIGATION ON CX-9 BRAKE ISSUES PREVIOUSLY AND MAZDA IDENTIFIED PROBLEM TO BE BRAKE BOOSTER. MAZDA EXTENDED THE WARRANTY TO 7 YEARS OR 90,000 MILES AND NHTSA CLOSED INVESTIGATION. OUR BRAKE BOOSTER FAILED AT 9 YEARS WITH 79,388 MILES ON THE CAR. FROM WHAT I HAVE READ THE LIFE EXPECTANCY OF A BRAKE BOOSTER IS THE LIFE OF THE CAR. MAZDA NEVER INFORMED US ABOUT THIS POSSIBLE PROBLEM. OUR FAMILY COULD HAVE BEEN SERIOUSLY INJURED OR KILLED DUE TO THIS DEFECT. WHY DID THE NHTSA ACCEPT AN EXTENDED WARRANTY AS A SOLUTION?
