2009 MAZDA MAZDA3 VIN: JM1BK32G791226820

TBD
Condition
Unknown
Damage
Collision
Title
Salvage

VIN JM1BK32G791226820 Decoding Mazda Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MAZDA

Manufacturer Name

MAZDA MOTOR CORPORATION

Model

Mazda3

Model Year

2009

Plant City

HOFU

Vehicle Type

PASSENGER CAR

Plant Country

JAPAN

Plant State

YAMAGUCHI

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Displacement (CC)

2000

Displacement (CI)

122.0474881894

Displacement (L)

2

Engine Model

LFX (2.0L) California

Fuel Type - Primary

Gasoline

Seat Belt Type

Manual

Curtain Air Bag Locations

1st Row (Driver and Passenger)

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2009 MAZDA MAZDA3 Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating 4x4
Rollover Star Rating 4x2
Rollover Risk:
0%

2009 MAZDA MAZDA3 Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Not Available
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Not Available
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN JM1BK32G791226820

Components: AIR BAGS ELECTRONIC STABILITY CONTROL

April 12, 2019
NHTSA ID Number: 11222872
Consumer Location: ROME, ME
VIN: JM1BK32G791****

Summary of Complaint

MY AIRBAG LIGHT ON THE DASHBOARD KEEPS TURNING ON AND OFF. SEEMS TO DEPEND ON THE WEATHER, IE, RAIN AND HIGH HUMIDITY

Components: FUEL SYSTEM, GASOLINE

August 11, 2010
NHTSA ID Number: 10348868
Consumer Location: MARTINSBURG, WV
VIN: JM1BK32G791****

Summary of Complaint

I HAVE A 2009 MAZDA 3 WITH 9200 MILES. THEIR HAVE BEEN INSTANCES WHERE THE CHECK ENGINE LIGHT ILLUMINATES INDICATING THE GAS CAP IS NOT SECURE. TODAY, 8/11/2010 THE GAS CAP WAS STUCK AND HAD TO TAKE IT TO THE DEALER TO GET REMOVED AND INSTALL A NEW GAS CAP. THE SERVICE MAN, JIM COLTREP SAID THAT HE HAS HEARD ABOUT GAS CAPS SEIZING. MY DAUGHTER IS THE PRIMARY DRIVER SHE DOESN'T NEED THIS PROBLEM. THE DEALER CAN'T GUARANTEE ME THAT I WON'T HAVE A PROBLEM IN THE NEAR FUTURE. I SEE ON THE WEB A LOT OF COMPLAINTS ABOUT THE MAZDA 3 GAS CAP PROBLEM. WHEN IS THIS GOING TO BE CORRECTED ON A NEAR PERMANENT BASIS? *TR

Components: STEERING

June 03, 2010
NHTSA ID Number: 10341117
Consumer Location: PLAINSBORO, NJ
VIN: JM1BK32G791****

Summary of Complaint

TL*THE CONTACT OWNS A 2009 MAZDA, MAZDA3. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN HEAVY TRAFFIC WHEN SUDDENTLY THE POWER STEERING FAILED, THE VEHICLE BECAME DIFFICULT TO CONTROL, FOLLOWED BY THE "POWER STEERING" WARNING LIGHT ILLUMINATING. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS SHUT OFF, RESTARTED AND BEGAN TO FUNCTION NORMALLY. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

Components: STEERING ELECTRICAL SYSTEM

March 26, 2021
NHTSA ID Number: 11405252
Consumer Location: OSHKOSH, WI
VIN: JM1BK343991****

Summary of Complaint

THIS SEEMS TO HAPPEN AS I'M SLOWING DOWN, AS YOU WOULD TO MAKE A TURN ONTO A STREET OR DRIVEWAY. I TURN ON MY BLINKER, THEN THE MOMENT I PRESS THE BRAKE, ALL OF THE POWER IN THE CAR DIES, AND COMES RIGHT BACK ON. I THINK OF IT AS A QUICK RESET IT SEEMS. HOWEVER, WHEN THIS HAPPENS, THE POWER STEERING DOES NOT WORK, AND I'M LEFT FINISHING MY TURN WITHOUT POWER STEERING. THE POWER STEERING IS THE ONLY THING THAT DOES NOT "RESET" WHEN THE POWER FAILS. THE POWER STEERING MAY TAKE 3-6 SECONDS BEFORE IT COMES BACK. AND IT ALWAYS COMES BACK ON, BUT NOT UNTIL AFTER I'M THROUGH MY TURN. IT TYPICALLY SEEMS TO HAPPEN WHEN MY BLINKER, AND BRAKE IS APPLIED, ALMOST LIKE THE POWER OF THOSE LIGHTS SHUTS EVERYTHING OFF. BUT THIS ALL HAPPENS AT RANDOM. I HAVE A PART TIME JOB ON THE WKNDS DELIVERING FOOD. IT STARTED OUT JUST MAYBE HAPPENING ONCE A MONTH, AND THAT WAS 3-4 MONTHS AGO. NOW IT'S EVERYTIME I GO OUT, IT'S LIKELY TO HAPPEN, BUT WHEN, IT'S IMPOSSILBE TO TELL BECAUSE I CAN TRY EVERYTHING TO MAKE IT HAPPEN THAT NORMALLY MIGHT SEEM TO BE THE CAUSE AND THEN NOTHING. I'VE READ A LOT OF FORUMS RECENTLY THAT HAVE A LOT OF PEOPLE WITH EITHER EXACT PROBLEMS OR VERY SIMILAR. I DON'T LIVE IN A BIG CITY BUT FOR PEOPLE THAT ARE DRIVING THIS CAR IN A BIG CITY THATS BUSY, THIS IS VERY DANGEROUS, AND NOT ONLY THAT PEOPLE ARE GONNA END UP GETTING IN SMALL WRECKS FOR SOMETHING THAT COULD BE TAKEN CARE OF WITH A RECALL. PLEASE DO SOMETHING. I'M UNABLE TO WORK MY WKND JOB WITH THIS ISSUE SO IT'S COSTING ME 3 DAYS OF WORK UNTIL I GET IT FIXED. THANK YOU.

Components: STEERING

March 13, 2020
NHTSA ID Number: 11319710
Consumer Location: LAYTON, UT
VIN: JM1BK32F691****

Summary of Complaint

WHILE DRIVING ON A PUBLIC ROAD (40 MPH) MARCH 2020, MY DAUGHTER'S 2009 MAZDA 3 LOST POWER STEERING, AND THE POWER STEERING LIGHT WENT ON HER DASHBOARD. SHE PULLED OFF THE ROAD AND CALLED US FOR HELP. WHEN THE CAR WAS TURNED ON AND OFF THE POWER STEERING RETURNED. THREE WEEKS LATER THE SAME PROBLEM OCCURRED. I HAVE READ NUMEROUS CASES ON MANY WEBSITES WHERE THIS IS OCCURRING. THIS SPECIFIC VIN NUMBER IS NOT INCLUDED IN THE POWER STEERING PUMP RECALL WE FOUND ONLINE, BUT IT IS ACTING LIKE IT HAS THE EXACT PROBLEM . THIS IS A HUGE CONCERN BECAUSE THE PROBLEM HAPPENS RANDOMLY WHILE DRIVING! I HAVE READ ONLINE MANY MORE DRIVERS WHO HAD THIS EXACT PROBLEM, AND THEIR CAR WAS EXCLUDED FROM THE RECALL AS WELL.

Components: STEERING ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL

January 03, 2019
NHTSA ID Number: 11165693
Consumer Location: BEVERLY HILLS, CA
VIN: JM1BK344591****

Summary of Complaint

THE POWER STEERING CUTS OUT WHILE DRIVING AND THE ELECTRICITY FOR THE CAR CUTS OUT FOR A SECOND OR TWO AND THEN IT COMES BACK ON. THIS HAPPENS FREQUENTLY WHEN TURNING THE STEERING WHEEL.

Components: STEERING

March 02, 2018
NHTSA ID Number: 11075832
Consumer Location: LAREDO, TX
VIN: JM1BK32G491****

Summary of Complaint

POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH, WHILE DRIVING IN THE STREETS OR IN THE HIGHWAY, IT HAPPENED TODAY AND DURING THE LAST WEEK A FEW TIMES

Components: UNKNOWN OR OTHER

February 23, 2017
NHTSA ID Number: 10956761
Consumer Location: PALM DESERT, CA
VIN: JM1BK32G091****

Summary of Complaint

ELECTRIC DRIVERS SIDE AND REAR PASSENGER SIDE WINDOW MOTORS HAVE FAILED THREE (3) TIMES IN THE PAST YEAR. WINDOW WILL NOT GO UP AND HAD TO BE REPAIRED. WHILE IN MOTION.

Components: EXTERIOR LIGHTING

June 01, 2016
NHTSA ID Number: 10945446
Consumer Location: TAYLORS, SC
VIN: JMBK3434911****

Summary of Complaint

RED TAIL LIGHT LENS MELTED SO WHEN YOU TURN ON THE LIGHTS, THE TAIL LIGHTS LOOK WHITE INSTEAD OF RED. DID THIS TO BOTH RIGHT AND LEFT SIDE TAIL LIGHTS USING ORIGINAL BULBS. I PURCHASED TWO NEW TAIL LIGHT ASSEMBLIES AND INSTALLED THEM MYSELF. AFTER THREE MONTHS THE RIGHT SIDE TAIL LIGHT AGAIN MELTED SO IT NOW LOOKS WHITE.

Components: TIRES

December 18, 2016
NHTSA ID Number: 10938336
Consumer Location: PLEASANTON, CA
VIN: JM1BK344291****

Summary of Complaint

WHILE INFLATING A TIRE FOR ONE OF OUR CUSTOMERS, THE VALVE STEM BROKE CAUSING ALL AIR TO ESCAPE FROM THE TIRE.

Components: WHEELS

March 12, 2016
NHTSA ID Number: 10865196
Consumer Location: MARQUETTE HEIGHTS, IL
VIN: JM1BK32FX91****

Summary of Complaint

TIRE PRESSURE SENSORS DEFECTIVE. I HAVE HAD TO REPLACE ALL 4 OF THE SENSORS BECAUSE OF BROKEN RETAINING NUTS OR CORRODED STEMS. 3 OF THE SENSORS FAILED DURING DRIVING, CAUSING AN IMMEDIATE LOSS OF TIRE PRESSURE, CAUSING ME TO ALSO REPLACE 3 OF MY TIRES. ANOTHER FAILED AS I WAS CHECKING THE TIRE PRESSURE, FALLING INTO THE TIRE. PER GOODYEAR TIRE STORES, OTHER MANUFACTURES HAVE GONE TO A REPLACEABLE RUBBER STEM BECAUSE OF THIS, BUT NOT MAZDA. FIRST SENSOR REPLACED AT MAZDA DEALERSHIP APPROXIMATELY MID 2011, SECOND SENSOR REPLACED 6/01/2013, THIRD SENSOR REPLACED 9/17/2014, AND FOURTH SENSOR REPLACED 3/12/2016 ALL BY GOODYEAR TIRE STORES.

Components: WHEELS

May 01, 2014
NHTSA ID Number: 10862302
Consumer Location: MILWAUKEE, WI
VIN: JM1BK32F291****

Summary of Complaint

DRIVING ON HIGHWAY, TIRE PRESSURE LIGHT CAME ON, IMMEDIATELY WENT TO SIDE OF ROAD AND TIRE RUINED. HAD TROUBLE DIRECTING CAR TO SIDE OF ROAD. FORTUNATELY, NOBODY WAS AROUND. THE TIRE SENSOR CAME APART. ON 2 OTHER TIRES, THE WERE BREAKING, SO HAD TO BE REPLACED. RUINED TIRE HAPPENED IN 2014, BUT REPAIRED TIRES WERE IN 2015.

Components: WHEELS

August 11, 2010
NHTSA ID Number: 10862304
Consumer Location: MILWAUKEE, WI
VIN: JM1BK32F291****

Summary of Complaint

SOMETHING IS WRONG WITH THE DESIGN OF THE CAR...AFTER AROUND 4, 000 MILES I NEEDED NEW TIRES BECAUSE THEY WERE WEARING UNEVENLY. WITH EVERY NEW REPLACEMENT I'VE GOTTEN, THEY DEFINITELY HAVE WORN BEFORE THEY SHOULD HAVE WORN OUT...TIRE PEOPLE SAY THEY ARE WEARING UNEVENLY AND THEY SEE THIS WITH MAZDAS.

Components: POWER TRAIN

July 10, 2015
NHTSA ID Number: 10846231
Consumer Location: NEW MILFORD, CT
VIN: ****

Summary of Complaint

FIRST OFF. I'M A MECHANIC SO THIS SHOULD THROW YOU FOR A LOOP. AT 130,000 MILES MY CHECK ENGINE LIGHT KEPT COMING ON. IT SAID ENGINE RUNNING RICH. SO I COULDN'T FIND A PROBLEM WITH FUEL INJECTORS OR SENSORS OR ANY LEAK FROM INTAKE OR EXHAUST. MY IDLE WAS RUNNING HIGH SO I REPLACED FUEL INJECTORS, THEN MAF SENSOR, THEN O2 SENSORS AND STILL A CHECK ENGINE LIGHT. IT SAID ENGINE RUNNING RICH "BANK 1 RUNNING RICH". THEN IT STARTED TO PUTT AND LOSE POWER. THE OVERALL PROBLEM WAS MY CLUTCH WAS GOING. AFTER IT STARTED TO SLIP I REPLACED IT AND ALL PROBLEMS WERE GONE. SO I WASTED ABOUT $500 FOR IT TO BE A CLUTCH THAT ALSO NEEDED A NEW THROW OUT BEARING AND SPOON BECAUSE THEY REDESIGNED IT WHEN THERE WAS A DEFFICIENCY BUT NO RECALL ON IT. AND BECAUSE OF THE CODE NOT TELLING ME THE RIGHT PROBLEM I ALSO NEEDED A FLY WHEEL. SO I'M OUT OVER $1400. SO MUCH FOR COMPUTERS THAT ARE SMART IN CARS.

Components: WHEELS

February 16, 2016
NHTSA ID Number: 10836602
Consumer Location: JENISON, MI
VIN: ****

Summary of Complaint

TIRE PRESSURE SENSORS CORRODE AND FALL APART CAUSING TIRES TO GO FLAT INSTANTLY. I HAVE HAD 3 OF THE ORIGINAL SENSORS FAIL AND THE MOST RECENT ONE (2-16-16) ALSO DESTROYED THE TIRE. THIS HAPPENED TO MY WIFE ON 2-16-16. THESE ORIGINAL SENSORS ARE A SAFETY HAZARD AND SHOULD BE RECALLED.

Components: POWER TRAIN ENGINE

December 27, 2015
NHTSA ID Number: 10816475
Consumer Location: RANDLEMAN, NC
VIN: JM1BK34L791****

Summary of Complaint

I WAS DRIVING ON THE INTERSTATE AND MY ENGINE SHUT OFF ABRUPTLY. I CHECKED THE ENGINE AND FOUND A HOLE IN THE ENGINE BLOCK. OIL TRAILS OUT OF THE HOLE IN THE ENGINE BLOCK. SMOKE CAME OUT OF THE ENGINE BAY.

Components: ELECTRICAL SYSTEM STRUCTURE UNKNOWN OR OTHER

January 05, 2015
NHTSA ID Number: 10760004
Consumer Location: CARLSBAD, CA
VIN: JM1BK32G091****

Summary of Complaint

MY CAR DOES NOT HAVE A KEY LOCK ON THE PASSENGER SIDE. THE DOOR CAN ONLY BE UNLOCKED BY THE DRIVER'S SIDE OR BY A KEY REMOTE. I DO NOT HAVE A REMOTE. BECAUSE THE PASSENGER SIDE CAN ONLY BE OPENED BY THE DRIVER'S SIDE THIS CREATES A RISK OF INJURY FOR THE DRIVER, AS WELL AS PASSENGERS WHO ARE DEPENDENT ON THE DRIVER. FOR EXAMPLE, MY MOTHER IS 80 YEARS OLD AND DEAF. SHE NEEDS ASSISTANCE WALKING. WHEN I NEED TO UNLOCK THE CAR, I HAVE TO LEAVE HER UNATTENDED ON THE PASSENGER SIDE OR BRING HER WITH ME TO THE DRIVER'S SIDE THEN WALK BACK TO THE PASSENGER SIDE. ANOTHER EXAMPLE WOULD BE IF I NEED TO UNLOCK MY CAR WHEN THERE HEAVY TRAFFIC ON THE STREET SIDE (DRIVER'S SIDE) BEFORE I CAN PUT MY DOG'S IN THE CAR, I HAVE TO LEAVE MY DOGS UNATTENDED, OR BRING THEM INTO THE STREET WITH ME. WHEN TRAFFIC IS HEAVY, MY ONLY METHOD TO UNLOCK THE CAR IS TO GO INTO HEAVY TRAFFIC. I HAVE NOTICED THERE ARE MANY CAR MANUFACTURERS NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE. I CAN'T UNDERSTAND THE REASON FOR THIS OTHER THAN SAVING ON COSTS. NOWADAYS MOST CAR KEYS ARE COUPLED WITH A REMOTE TO UNLOCK THE CAR. HOWEVER, IF THE REMOTE SHOULD FAIL, THE DRIVER CAN ONLY UNLOCK THE CAR FROM THE DRIVER'S GAIN ENTRY. THIS POSES A DANGEROUS RISK TO THE DRIVER AND PASSENGERS. TO REPLACE A FAULTY REMOTE COSTS APPROXIMATELY $150. I BELIEVE THIS APPROACH TO GAIN CAR ENTRY IS DEFECTIVE AND CAN RESULT IN INJURY OR DEATH. THERE IS A STRONG INFERENCE THAT CAR MANUFACTURERS ARE DELIBERATELY NOT INSTALLING A KEY LOCK ON THE PASSENGER SIDE TO SAVE ON MANUFACTURING COSTS AND ALSO MAKE MONEY BY HAVING THE CONSUMER BUY A REMOTE. I RESPECTFULLY REQUEST YOU LOOK INTO THIS MATTER. YOUR TIME AND EFFORTS ARE GREATLY APPRECIATED.

Components: STEERING WHEELS

July 25, 2015
NHTSA ID Number: 10744122
Consumer Location: BALTIMORE, MD
VIN: JM1BK344691****

Summary of Complaint

WHILE DRIVING ON THE HIGHWAY I HEARD A LOUD CLATTER LIKE A ROCK IN THE WHEEL WELL AND THE SAW SOMETHING BOUNCE OUT FROM THE SIDE OF MY CAR. MOMENTS LATER THE CAR BEGAN TO SHAKE AND VEER TO THE LEFT. I WAS ABLE TO MOVE OVER AND PULL OF TO THE SIDE OF THE HIGHWAY TO FIND THAT MY VALVE STEM ON MY WHEEL HAD LOST THE NUT HOLDING IT IN PLACE SO THAT THE VALVE FELL INTO THE TIRE LEAVING A LARGE HOLE. AFTER HAVING THE TIRE REPLACED (IT WAS DESTROYED) I SAW THAT THE VALVE (WHICH WAS PART OF THE TPMS) WAS CORRODED AND COULD BE EASILY SNAPPED IN HALF. ANOTHER OF THESE VALVES HAD FAILED FOUR MONTHS PRIOR SO I THINK THIS IS A COMMON PROBLEM. MAZDA REFUSES TO BELIEVE THERE IS ANYTHING WRONG WITH THEIR PART AND SUGGESTS THAT I CONTINUE TO DRIVE WITH THE REMAINING SENSORS.

Components: STEERING

December 11, 2014
NHTSA ID Number: 10690281
Consumer Location: CLYDE, NC
VIN: JM1BK32F391****

Summary of Complaint

WHILE DRIVER WAS BACKING CAR OUT OF A PARKING SPACE, THE RIGHT FRONT CONTROL ARM THAT HOLDS THE RIGHT FRONT WHEEL AND AXLE BROKE IN TWO, TOTALLY DISABLING THE CAR. ACCORDING TO LAW ENFORCEMENT PERSONNEL, HAD THIS OCCURRED ON THE ROAD, THE FOLLOWING SCENARIO WOULD HAVE TAKEN PLACE: THE RIGHT FRONT WHEEL SLAMMED TO THE GROUND, THE LEFT CONTROL ARM WOULD HAVE OVER-COMPENSATED AND CAUSED VEHICLE TO SWERVE SUDDENLY INTO THE LEFT LANE, GOING INTO A SKID AND THEN FLIPPING END-OVER-END THROUGH TRAFFIC, KILLING THE DRIVER AND OCCUPANTS OF THIS CAR AND CAUSING A MULTI-CAR PILE-UP. UPON EXAMINATION OF THE BROKEN CONTROL ARM, IT WAS DETERMINED THAT THIS PART, FACTORY ORIGINAL, WAS MADE OF WELDED METAL, AN INHERENTLY DANGEROUS CONCEPT, SINCE WELDED METAL IS WEAKER THAN A SOLID PIECE OF STEEL. OBVIOUSLY, MAZDA CARES MORE ABOUT COST-CUTTING THAN THE SAFETY OF ITS CUSTOMERS. UPON CONTACTING MAZDA, THEIR ANSWER: POWERTRAIN WARRANTY (THAT WOULD NOT INCLUDE THIS PART) WAS EXPIRED; MAZDA REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THIS POOR DESIGN. *JS

Components: SUSPENSION

December 15, 2014
NHTSA ID Number: 10683336
Consumer Location: CLYDE, NC
VIN: JM1BK32F391****

Summary of Complaint

2009 MAZDA3. THE WHEEL END OF THE RIGHT FRONT LOWER CONTROL ARM SNAPPED OFF. UPDATED 02/13/15*BF

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING

January 20, 2014
NHTSA ID Number: 10679710
Consumer Location: CULVER CITY, CA
VIN: ****

Summary of Complaint

RED TAIL / BRAKE LIGHT LENSES ARE MELTED BY BULB. *TR

Components: EXTERIOR LIGHTING

October 17, 2014
NHTSA ID Number: 10662744
Consumer Location: Unknown
VIN: JM1BK343191****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 MAZDA 3. THE CONTACT STATED THAT THE TAIL LIGHTS MELTED. THE DEALER REPLACED THE TAIL LIGHTS; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE BRAKE LIGHTS OPERATED AT RANDOM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Components: TIRES

November 18, 2014
NHTSA ID Number: 10659237
Consumer Location: BUFFALO GROVE, IL
VIN: JM1BK32F091****

Summary of Complaint

I HEARD A BRIEF AUDIBLE ALARM AND NOTICED THAT THE TIRE PRESSURE WARNING SYMBOL ON THE DASH WAS LIT. AFTER ADDING AIR TO ON OFF THE TIRES WITH A HAND PUMP, IN REMOVING AIR PUMP NOZZLE FROM TIRE VALVE, THE VALVE BROKE AND ALL AIR LOST FROM THE TIRE. THIS WAS THE SECOND SUCH OCCURRENCE THIS YEAR. A REPAIR SHOP PERSON SAID THAT THE TIRE PRESSURE SENSOR ON THE VALVES TEND TO RUST AND CAN BREAK AFTER A FEW YEARS. AS THIS WAS THE SECOND TIME THIS OCCURRED TO ME IN RECENT MONTHS, I THOUGHT THAT I WOULD REPORT IT. BEYOND MY EXPERIENCE WITH THIS CAR, I CAN'T RECALL EVER HAVING A VALVE STEM BREAK OFF WHEN FILLING A TIRE WITH AIR AND I HAVE BEEN DRIVING AND ADDING AIR TO TIRES FOR A LONG TIME. OTHERWISE, MY EXPERIENCE WITH THE CAR HAS BEEN FINE. *TR

Components: STEERING STRUCTURE

April 29, 2014
NHTSA ID Number: 10594077
Consumer Location: CARMEL, NY
VIN: ****

Summary of Complaint

2009 MAZDA3. CONSUMER WRITES IN REGARDS TO A DEFECT ON THE STEERING WHEEL. *SMD THE CONSUMER STATED IT APPEARED TO BE A DEFECT WITH THE STEERING WHEEL. THERE APPEARED TO BE GAPS DEVELOPING ON EITHER SIDE OF THE STEERING WHEEL HUB. THE CENTER PANEL WHERE THE HORN AND AIR BAG WERE LOCATED. THE GAPS WERE BECOMING INCREASINGLY WIDER TO THE POINT WHERE SHE COULD ACTUALLY SEE MECHANISMS THROUGH THE GAP. THE CONSUMER WAS CONCERNED , BECAUSE THE HUB SEEMED TO BE DETACHING AND SHE FEARED IN THE EVENT OF AN ACCIDENT, THE AIR BAG WOULD NOT DEPLOY, OR INADVERTENTLY DEPLOY. THE DEALER INSISTED IT WAS A COMMON COSMETIC ISSUE DESCRIBING IT AS TRIM DETERIORATION. *JB

Components: TIRES WHEELS

January 22, 2014
NHTSA ID Number: 10588776
Consumer Location: HOLCOMBE, WI
VIN: ****

Summary of Complaint

TIRES PRESSURE MONITORS SENSORS WON'T HOLD AIR.TIRES GO FLAT. *TR

Components: SUSPENSION

April 20, 2014
NHTSA ID Number: 10584625
Consumer Location: CHESHIRE, CT
VIN: JM1BK344891****

Summary of Complaint

WHILE DRIVING ON A STRAIGHTAWAY PORTION OF A STATE HIGHWAY WITH NO TRAFFIC OR ROAD PROBLEMS (NO POTHOLES OR UNEVEN PAVEMENT), I HEARD WHAT SOUNDED LIKE AN OBJECT HIT THE UNDERSIDE OF MY VEHICLE. UPON LOOKING IN THE REAR VIEW MIRROR, THERE WAS NO EVIDENCE OF ANY ITEM ON THE ROAD. AFTER THAT HAPPENED, I STARTED HEARING METAL GRINDING SOUNDS UNDER THE CAR WHEN DRIVING ON UNEVEN ROADS. AFTER REMOVING ALL THE ITEMS IN THE TRUNK, INCLUDING THE SPARE TIRE, THE SOUND WAS STILL EVIDENT OVER UNEVEN PAVEMENT. THE MECHANIC DISCOVERED THAT A PART OF ONE OF THE REAR COIL SPRINGS HAD BROKEN OFF AND HAD GOTTEN LODGED UNDER THE CAR. THE COIL SPRING LOOKED NEW ON 2/3 OF THE SPRING AND RUSTED THROUGH ON THE PART THAT BROKE OFF (THE OTHER 1/3). THE OTHER REAR COIL SPRING LOOKED LIKE IT WAS STARTING TO RUST IN THE SAME AREA AND WOULD BE SUBJECT TO THE SAME TYPE OF FAILURE. WE LIVE IN THE NORTHEAST, BUT MAKE IT A HABIT TO CLEAN THE UNDERCARRIAGE DURING THE WINTER SEASON. AS OWNERS OF A 2009 SUZUKI AND 2005 HONDA ODYSSEY, MY CONCERN IS THAT THERE IS A DEFECT IN THIS PART SINCE THIS TYPE OF FAILURE HAS NOT OCCURRED WITH ANY OF OUR OTHER VEHICLES. THE MAZDA IS A COMMUTER VEHICLE USED BY ONE PERSON AND RARELY HAS ANYTHING MORE IN THE TRUNK THAN GROCERIES ONCE IN A WHILE, SO OVERLOADING IS A NON-ISSUE. WE ARE IN POSSESSION OF THE COIL SPRINGS THAT WERE REMOVED IF INSPECTION IS REQUIRED. *TR

Components: TIRES WHEELS

February 10, 2014
NHTSA ID Number: 10578772
Consumer Location: HOLCOMBE, WI
VIN: ****

Summary of Complaint

THE TIRE SENSORS VALVE STEMS CRACKED AND THE TIRES WOULDN'T HOLD AIR IN THE TIRES. MAZDA DID REPLACE 2 BUT SAID IT WAS DONE AS A ONE TIME OFFER. NOW THE OTHER STEMS WON'T HOLD AIR PRESSURE THE TIRES ARE ALWAYS LEAKING AIR. I AM AFRAID THAT THE STEMS MIGHT BREAK OFF AS DRIVING ON THE HIGHWAY. THESE ARE DEFECTIVE STEMS. *TR

Components: STEERING

March 07, 2014
NHTSA ID Number: 10573971
Consumer Location: WALLINGFORD, CT
VIN: JM1BK32GX91****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 MAZDA, MAZDA3. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT AND POWER STEERING LINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, WHO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 10V374000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 89,000.

Components: STEERING

November 13, 2013
NHTSA ID Number: 10558424
Consumer Location: SUMAS, WA
VIN: JM1BK32F391****

Summary of Complaint

THIS HAS HAPPENED 4 TIMES NOW SINCE I BOUGHT THE CAR THIS SUMMER. I ALL OF A SUDDEN LOSE STEERING CONTROL (FEEL LIKE IT HAS STALLED BUT IT HASN'T) THIS LASTS FOR A FEW SECONDS AND CONTINUES ON WITH NORMAL STEERING.....BUT VERY HARD TO EVEN PULL OVER WHEN THIS HAPPENS. I HAVE ASKED THE DEALERSHIP IF THEY HAVE HEARD OF THIS AND THEY SAY NO---SAY I HAVE TO PAY 150 TO GET IT CHECKED (THAT WILL COME OUT OF MY POCKET-AND AS A SINGLE MOM-I CAN'T DO THAT)---FROM WHAT I HAVE READ ON HERE SOUNDS EXACTLY LIKE IT SHOULD BE A RECALL ON IT: SEARCH RESULTS REPORT DATE :JANUARY 4, 2014 AT 12:37 AM NHTSA CAMPAIGN ID NUMBER :10V374000 VEHICLE MAKE / MODEL: MODEL YEAR(S): MAZDA / MAZDA3 2007-2009 MAZDA / MAZDA5 2007-2009 MANUFACTURER: MAZDA MOTOR CORPREPORT RECEIPT DATE: AUG 12, 2010 NHTSA CAMPAIGN ID NUMBER: 10V374000NHTSA ACTION NUMBER: PE10021 COMPONENT: STEERING:ELECTRIC POWER ASSIST SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 215,000 SUMMARY: MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. CONSEQUENCE: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH. REMEDY: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500. NOTES: THIS IS NOT MY ACTUAL ADDRESS BELOW-BUT IT WOULD NOT LET ME ENTER IN A CANADIAN POSTAL CODE AND CITY (WHICH IS IN ABBOTSFORD, BC V3G 3E3 AND SUMAS IS CLOSEST TO US. *TR

Components: TIRES WHEELS

November 25, 2013
NHTSA ID Number: 10557059
Consumer Location: WEST CHESTER, PA
VIN: ****

Summary of Complaint

I CONSTANTLY HAVE ISSUES WITH MY TIRE PRESSURE BEING LOW. I WENT TO FILL MY TIRES UP FOR THE 3RD TIME IN 4 MONTHS AND AS I PUT THE COMPRESSOR TO THE TIRE VALVE, THE VALVE SNAPPED OFF. ALL THE AIR POURED OUT OF MY TIRE. LUCKILY I WASN'T DRIVING AT THE TIME. I CHANGED THE TIRE TO MY DONUT AND DROVE IMMEDIATELY TO MY TIRE CENTER. THEY LOOKED AT THE BROKEN VALVE AND TOLD ME IT HAD CORRODED AND THAT THE WHOLE TPM SYSTEM WOULD HAVE TO BE REPLACED. HE ALSO WENT ON TO TELL ME THAT THIS IS COMMON. I ASKED HIM "SO, SHOULD I BE WORRIED ABOUT THIS HAPPENING AGAIN WITH A DIFFERENT TIRE?" AND HE SAID THAT HE WOULD BE LYING TO ME IF HE TOLD ME THAT I SHOULDN'T BE CONCERNED. $150 AND 4 HOURS LATER, I HAD A NEW TPM SYSTEM IN THAT TIRE. KEEPING MY FINGERS CROSSED EVERY DAY THAT IT DOESN'T HAPPEN AGAIN. *TR

Components: UNKNOWN OR OTHER

June 26, 2013
NHTSA ID Number: 10542413
Consumer Location: WARSAW, KY
VIN: JM1BK32F291****

Summary of Complaint

THREE OUT OF FOUR TIRE PRESSURE MONITORS HAVE FAILED CAUSING TIRE DEFLATION. THE FIRST TWO TIMES THIS WAS DISCOVERED IN MY DRIVEWAY.UPON TRYING TO RE-INFLATE THE LOW TIRES I FOUND THAT THE TIRE PRESSURE MONITORS JUST FELL AWAY INTO THE INTERIOR OF THE TIRE. MY TIRE DEALER WAS ABLE TO REINSTALL THE MONITORS(ONLY TO HAVE THEM FAIL AGAIN LATER) MY COMPLAINT STEMS FROM THE INCIDENT (AFTER I HAVE STEWED ABOUT IT FOR A WHILE) THAT HAPPENED ON 6-26-2013. MY WIFE,WITH DAUGHTER, HAD A BLOWOUT ON INTERSTATE 75 AT RUSH HOUR IN A DRIVING RAIN STORM. OF COURSE IT WAS A HARROWING EXPERIENCE GETTING THE VEHICLE TO THE SHOULDER. LUCKILY A LESS EXPERIENCED DRIVER WAS NOT AT THE WHEEL. WHEN I ARRIVED TO CHANGE THE TIRE I DECIDED TO TRY AND RE-INFLATE IT FIRST TO TRY AND GET TO A SAFER LOCATION. ONCE AGAIN THE TIRE PRESSURE MONITOR FELL TO THE INTERIOR OF THE TIRE!!! MY TIRE DEALER (TIRE DISCOUNTERS WALTON KY) TOLD ME THAT THE THREADS ON THE STEM THAT HOLDS THE MONITOR TO THE WHEEL CORRODES AND EVENTUALLY CRACKS THE NUT HOLDING THE MONITOR. WHAT A PIECE OF JUNK. I STILL HAVE THE OLD MONITORS AND INDEED THE CORROSION LOOKS LIKE SOMETHING THAT COMES FROM A DISSIMILAR METAL ON METAL CONTACT. THIS IS A MAJOR SAFETY CONCERN IN MY OPINION AND I SHOULD HAVE COMPLAINED AS SOON AS I COULD BUT I REALLY THINK THAT NOTHING WILL COME OF IT. I ALMOST PAID FOR NEW MONITORS(DECIDED TO JUST REPLACE WITH PLAIN STEMS ON MY OWN AS I DO NOT TRUST ,NOR DO I WANT TO FINANCE MAZDA ANY FURTHER), I LOST A TIRE DUE TO THE HIGHWAY INCIDENT AND I FOUND OUT THAT THIS IS NO SURPRISE TO THE TIRE STORE.

Components: WHEELS UNKNOWN OR OTHER

August 14, 2013
NHTSA ID Number: 10542330
Consumer Location: WOODCLIFF LAKE, NJ
VIN: JM1BK32G991****

Summary of Complaint

TWO OF THE TPMS (TIRE PRESSURE MONITORING S___?) SENSORS WERE CRACKED AND REPLACED AT A DISCOUNTED COST TO ME OF $325. THE CAR IS ONLY 4 YEARS OLD WITH UNDER 52,000 MILES AND TWO OF THEM CRACK AT THE SAME TIME (!). THE MAZDA DEALER SAID THAT THEY GET A NUMBER OF THESE PROBLEMS AND THAT THEY THINK IT IS DUE TO POOR QUALITY METAL BEING USED. THIS IS CLEARLY A SAFETY ISSUE SINCE THEY CRACK TOO EARLY IN THE LIFE OF THE VEHICLE AND THE CUSTOMER HAS NO WAY OF DETERMINING THIS OR EVEN KNOWING HOW OR WHERE TO LOOK. I AM NOW VERY NERVOUS ABOUT THE REMAINING TWO.

Components: ENGINE FUEL/PROPULSION SYSTEM

August 26, 2013
NHTSA ID Number: 10538059
Consumer Location: MUNDELEIN, IL
VIN: ****

Summary of Complaint

I HAVE TAKEN MY MAZDA 3 TO BE CHECKED OUT 2 TIMES DUE TO THE ENGINE LIGHT COMING ON. BOTH TIMES I WAS TOLD IT WAS THE GAS CAP. I AM TOLD THIS HAS BEEN A RECALL FOR OTHER MAZDA VEHICLE BUT NOT MINE. I HAVE OWNED MY VEHICLE FOR 4 YEARS AND IT HAS HAPPENED 2 TIMES. CAN SOMEONE PLEASE LOOK INTO THIS TO HAVE THIS PROBLEM CORRECTED.

Components: TIRES WHEELS

August 16, 2013
NHTSA ID Number: 10537062
Consumer Location: LEBANON, OH
VIN: JM1BK32F591****

Summary of Complaint

ON AUGUST 16TH 2013 I WAS ON THE HIGHWAY AND THE TIRE PRESSURE WARNING CAME ON AND A FEW MILES LATER FELT THE CAR PULLING TOWARDS THE LEFT AND REALIZED I HAD A FLAT TIRED AND PULLED OVER. I CHANGED THE FRONT DRIVERS SIDE TIRE AND CONTINUED ON MY WAY. THE NEXT DAY I TOOK IT TO A LOCAL MECHANIC SHOP AND REQUESTED THEY LOOK AT THE TIRE. THEY INFORMED ME THE TIRE WAS PERFECTLY FINE AND WHAT CAUSED THE TIRE TO GO FLAT WAS THE TPMS SENSOR. THE SENSOR THREADS HAD CORRODED AND RELEASED ALL OF THE AIR FROM THE TIRE. THEY THEN INFORMED ME ALL OF THE REMAINING SENSORS WERE IN JUST AS BAD SHAPE AND COULD FAIL AT LITERALLY ANY MOMENT. I THEN TOOK THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP LOOKED THE VEHICLE AND CONFIRMED THAT TPMS SENSOR WAS WHAT CAUSED THE TIRE TO GO FLAT AND THE OTHER SENSORS ARE BAD AND READY TO FAIL AS WELL. I HAD THREE SENSORS REPLACED AND I WENT HOME AND DECIDED TO CALL MAZDA DIRECTLY AND SPEAK WITH A REPRESENTATIVE AND SEE WHAT COULD BE WORKED OUT. I SPOKE TO A REPRESENTATIVE BY THE NAME OF [XXX] AND I ASKED IF THERE WAS ANY RECALL ON THE VEHICLES TPMS SENSOR. SHE INFORMED ME THAT THERE WAS NOT A RECALL ON THE ITEM I SPECIFIED AND THAT IT WAS GOING TO BE DOCUMENTED. THAT WAS IT. BASICALLY I WAS TOLD GOOD LUCK WITH MY PROBLEM. I WENT BACK TO THE DEALERSHIP AND HAD THEM REPLACE THE FINAL TPMS SENSOR SINCE IT WAS GOING TO FAIL SOON AND I DIDN'T WANT ANOTHER FLAT TIRE OR WORSE, AN ACCIDENT. I'VE LOOKED AROUND THE INTERNET AND FOUND OTHER PEOPLE COMPLAINING OF THE SAME ISSUE ON MAZDA VEHICLES IN A VERY CLOSE YEAR RANGE AS MINE. I FEEL THIS IS A HUGE SAFETY ISSUE. IT IS NOT NORMAL FOR AN ITEM OF A VEHICLE TO FAIL AND RELEASE ALL OF THE AIR FROM THE TIRE IF THE ITEM WASN'T DAMAGED BY SOME SORT OF EXTERNAL FORCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: TIRES WHEELS

July 11, 2012
NHTSA ID Number: 10536865
Consumer Location: PINCKNEY, MI
VIN: JM1BK32F491****

Summary of Complaint

I HAVE HAD THREE OEM VALVE STEMS ROT OUT AND COMPLETELY FALL INTO THE TIRE CAUSING A RAPID DEFLATION AND RISK OF CONTROL LOSS OF THE VEHICLE. THE FIRST VALVE STEM ROTTED OUT IN 2012 AND WAS REPLACED. I ASSUMED IT WAS AN ISOLATED INCIDENT (STUFF HAPPENS). IN THE LAST 2 MONTHS THE SECOND AND 3RD VALVE STEM ROTTED OUT AND HAVE BEEN REPLACED BY BELLETIRE (2ND IN JULY, 3RD TODAY). LUCKILY I WAS DRIVING ON SIDE ROADS WHEN THESE OCCURRED. IT MIGHT HAVE BEEN MUCH WORSE IF I WAS ON THE FREEWAY. I LOOKED UP AND SAW THIS IS A COMMON OCCURRENCE WITH THE 2009 MAZDA 3 SO I CALLED TO FILE A COMPLAINT AND WAS TOLD CORROSION IS NEVER COVERED IN WARRANTY. THIS IS NOT ABOUT CORROSION, THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. *TR

Components: WHEELS

June 15, 2011
NHTSA ID Number: 10515351
Consumer Location: RICHFIELD, OH
VIN: JM1BK32F591****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TPMS FAILED AND THE TIRE WENT FLAT. THE VEHICLE TIRE WAS CHANGED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THEY STATED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Components: STEERING

May 23, 2013
NHTSA ID Number: 10514285
Consumer Location: BALTIMORE, MD
VIN: JM1BK32G691****

Summary of Complaint

TL* THE CONTACT OWNS A 2009 MAZDA MAZDA3. THE CONTACT STATED THAT THE STEERING FAILED WITHOUT WARNING AND THE POWER STEERING LIGHT ILLUMINATED AFTER THE FAILURE. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 10V374000 (STEERING). THE FAILURE AND CURRENT MILEAGES WERE 57,000. *TR

Components: POWER TRAIN STRUCTURE ENGINE

March 07, 2010
NHTSA ID Number: 10513532
Consumer Location: ALTA LOMA, CA
VIN: JM1BK12G481****

Summary of Complaint

I WAS ATTEMPTING TO TURN LEFT WHILE IN A LOCAL PARKING LOT, BUT AN UNEXPECTED POWER STEERING FAILURE CAUSED VEHICLE TO COLLIDE WITH ADJACENT CURB AND ONTO A CITY FIRE HYDRANT. I WAS TRAVELING AT ABOUT 10 MPH WHEN THIS OCCURRED AND THE GROUND HAD BEEN WET, BUT IT WAS NOT RAINING AT THE TIME OF THE INCIDENT. *TR

Components: SUSPENSION

June 03, 2011
NHTSA ID Number: 10512158
Consumer Location: WESLEY CHAPEL, FL
VIN: JM1BK32F391****

Summary of Complaint

2009 MAZDA 3; PURCHASED NEW FOR OUR DAUGHTER - EARLY ON I NOTICED THE TIRES WERE TILTED, LIKE THE CAMBER WAS WAY OFF. BROUGHT IT UP TO DEALER DURING ROUTINE SCHEDULED MAINTENANCE. I WAS GIVEN SOME STORY THIS WAS THEIR ZOOM ZOOM SUSPENSION USED ON RACE CARS. TIRE WEAR (INSIDE) WAS REACHING DANGEROUS LEVEL AT UNDER 15,000 MILES WITH ROTATIONS DONE BY DEALERSHIP. GIVEN EXCUSE THAT HARDER TIRES WOULD SOLVE PROBLEM. I REFUSED TO BUY TIRES FROM DEALERSHIP SINCE IT SURE SOUNDED LIKE A BUNCH OF BS. I PURCHASED 4 QUALITY NEW TIRES FROM TIRE DEALER WITH PACKAGE TO ROTATE/REPAIR. I HAVE THEM ROTATED EVERY 4,500 MILES. TOOK CAR IN FOR ROTATION ON MAY 9, 2013. DEALER TOLD BE TIRES WERE WEARING HORRIBLY (AGAIN TO THE INSIDE). I TOLD THEM THE DEALERSHIP EXCUSES, THEY SUGGESTED I GO BACK TO DEALERSHIP WHERE I PURCHASED VEHICLE FROM. I COMPLAINED AND WENT ON SATURDAY FOR THEM TO CHECK ALIGNMENT AT THEIR EXPENSE. EVERYTHING WITHIN MAZDA TOLERANCE (SURPRISE). THIS VEHICLE HAS UNDER 40,000 MILES, IS DRIVEN LOCALLY TO SCHOOL AND GROCERY STORE SINCE PURCHASE AND IS LOOKING AT THIRD SET OF TIRES. THIS APPEARS TO BE A MAJOR DESIGN FLAW WHERE SAFETY IS AN ISSUE WITH TIRES REACHING DANGEROUS LEVELS WELL BEFORE THEY SHOULD. IF PEOPLE DON'T KEEP AN EYE ON THIS SITUATION SOMEONE WILL MORE THAN LIKELY BE HURT OR KILLED. THE DEALER SAID THEY HAVE BEEN CROSS ROTATING TIRES TO TRY AND GET BETTER MILEAGE OR WEAR OUT OF THEM. I SHOWED OWNERS MANUAL TO SERVICE MANAGER SINCE THEIR BOOK THAT CAME WITH CAR INDICATES STANDARD DIRECTIONAL ROTATION. SEEMS LIKE EVERYONE KNOWS THERE IS A PROBLEM BUT IS MAKING EXCUSES SO THE COMPANY DOES NOT HAVE TO FIX THE PROBLEM.

Components: VEHICLE SPEED CONTROL

April 07, 2013
NHTSA ID Number: 10507440
Consumer Location: ROCHESTER, NY
VIN: JM1BK32G491****

Summary of Complaint

WAS DRIVING ON HIGHWAY USING CRUISE CONTROL. WAS COMING UP ON A CAR AND HIT BRAKES TO DISENGAGE CRUISE CONTROL. INSTEAD OF TURNING OFF CRUISE CONTROL AND SLOWING THE CAR, HITTING THE BRAKE CAUSED THE CAR TO ACCELETRATE. I COULD ONLY TURN OFF THE CRUISE CONTROL BY SLAMMING THE BRAKES SEVERAL TIMES.

MAZDA MAZDA3 Sold

mazda mazda3 2004 vin jm1bk12f341177071
2004 MAZDA MAZDA3 Collision Run & Drive
JM1BK12F341177071
mazda mazda3 2004 vin jm1bk123641100233
2004 MAZDA MAZDA3 Collision Unknown
JM1BK123641100233
mazda mazda3 2004 vin jm1bk323x41162200
2004 MAZDA MAZDA3 Normal Run & Drive
JM1BK323X41162200