Dynamic Head Restraints | Not Available |
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Head Restraint | Not Available |
Advanced Belt Feature | Not Available |
Adjustable Upper Belt Anchorage | Not Available |
Seat Belt Reminder System | Driver |
Frontal Air Bag | Driver, Front Passenger |
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Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
Torso | Driver, Front Passenger |
Knee | Not Available |
Additional Air Bags | Not Available |
Meets Side Air Bag Out-of-Position Requirements | Yes |
LATCH Locations | Rear Seat |
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Safety Power Windows (Anti-Pinch) | Standard |
Safety Power Windows (Anti-Pinch) locations | Driver |
NHTSA ID Number: | 10393657 |
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Consumer Location: | Unknown |
VIN: | JM1CR2WL8A0**** |
FOLLOWING A SUDDEN BRAKE OF THE CAR GOING BETWEEN 40-50 MPR ON AN INCLINE THE ENGINE SHUTDOWN. I THEN PUT THE TRANSMISSION ON PARK AND TURNED OFF THE IGNITION, WAITED A MINUTE AND THEN RESTARTED THE CAR. I WAS ABLE TO CONTINUE DRIVING THEREAFTER WITHOUT ANY PROBLEMS. THIS IS THE FIRST TIME I ENCOUNTER THIS PROBLEM WITH THE CAR.
NHTSA ID Number: | 11431731 |
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Consumer Location: | THONOTOSASSA, FL |
VIN: | JM1CR2W39A0**** |
The glue and seal around back windshield glass is separating. Glass is loose and rattles. This appears to be an ongoing issue with Mazda. The defects can cause window to separate while driving resulting in flying debris hitting another vehicle.
NHTSA ID Number: | 11431101 |
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Consumer Location: | SCHAUMBURG, IL |
VIN: | JM1CR2W30A0**** |
Vehicle has a several rust problem for last 3-4 years. It develops mostly on the body panel surrounding the rear wheel on the passenger side. I have come across several other Mazda 5 with similar issue. A mechanic also confirmed noticing this issue with Mazda 5s. The Mazda 5 models after 2010 does not seem to be impacted by this problem though. Additionally my other car, Suzuki Aerio which is much 6 years older (2004 model) that was subjected to similar handling and parking conditions does not have an iota of rust on the body
NHTSA ID Number: | 11252674 |
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Consumer Location: | TEMPERANCE, MI |
VIN: | JM1CR2WL6A0**** |
JULY 29, 2019 VEHICLE IN MOTION ON EXPRESSWAY. SUDDEN LOSS OFF POWER STEERING WHICH LEFT ME WITHOUT THE ABILITY TO TURN STEERING WHEEL. AFTER APPROXIMATELY 90 SECS POWER STEERING RETURNED TO NORMAL. EXITED EXPRESSWAY AND CHECKED POWER STEERING FLUID LEVELS. FLUID LEVELS WERE CORRECT ACCORDING TO MANUFACTURER RECOMMENDATION. CONTINUED TO OPERATE VEHICLE BUT STAYED ON CITY STREETS. EXPERIENCED INTERMITTENT LOSS OF POWER STEERING WHILE NAVIGATING THROUGH A WALMART PARKING LOT. AUGUST 27, 2019 STARTED VEHICLE AT MY RESIDENCE. VEHICLE IS ALWAYS PARKED IN OUR GARAGE. POWER STEERING NOT ENGAGING. DROVE TO TUFFY DEALER FOR INSPECTION. TECHNICIAN STATES POWER STEERING PUMP HAS FAILED.
NHTSA ID Number: | 11229519 |
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Consumer Location: | CHICAGO, IL |
VIN: | JM1CR2W37A0**** |
AIRBAG LIGHT FLASHES ON DASHBOARD WHEN THE CAR IS TURNED ON AND WHILE DRIVING.
NHTSA ID Number: | 11175161 |
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Consumer Location: | AVON, IN |
VIN: | JM1CR2W38A0**** |
REAR SLIDING DOORS OF MAZDA 5 ARE FREEZING SHUT WHEN PULLING ON HANDLE DOOR OPENS SLIGHTLY AND FRREZES. DOOR THEN CANNOT BE OPENED OR CLOSED AND THEN HAVE TO DRIVE CAR WITH A PARTLY OPENED REAR DOOR. THIS IS HAPPENING ON BOTH REAR DOORS. THE VEHICLE WAS PARKED DURING THE DAY IN A CARPARK. THIS HAS NOW HAPPENED ON 6 SEPARATE OCCASIONS AND IS VERY UNSAFE. DOOR LATCH IS FREEZING AND WILL NOT OPEN OR CLOSE REAR SLIDING DOORS. DOOR WILL START TO OPERATE NORMALLY ONCE CAR IS DRIVEN INTO A HEATED GARAGE AND RETURNS TO ABOVE FREEZING TEMPERATURES.
NHTSA ID Number: | 11163187 |
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Consumer Location: | QUEEN CREEK, AZ |
VIN: | JM1CR2W32A0**** |
****NOTE - VIN AND MODEL LISTED DON'T MATCH**** POWER STEERING FLUID LEAK ## VIN PASSED ## MAZDA 5 2010 ## *TT
NHTSA ID Number: | 11161732 |
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Consumer Location: | LOS ANGELES, CA |
VIN: | JM1CR2WL5A0**** |
I HAVE HAD MY AIRBAG LIGHT ON MY DASHBOARD TURN ON. THIS IS THE THIRD TIME IT DOES THAT. I'M SCARED IT'S GOING TO EXPLODE ON ME WHEN I'M DRIVING. PLEASE LET ME KNOW IF THERE'S A RECALL FOR THE CAR I HAVE. DRIVING WITH A SCARE FEELING IS NOT GOOD.
NHTSA ID Number: | 11100028 |
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Consumer Location: | ARLINGTON, TX |
VIN: | JM1CR2W31A0**** |
THE AIRBAG SENSOR IN MY VEHICLE WHEN OFF ONE DAY. I HAVE NOT BEEN AN ANY ACCIDENTS THAT WOULD HAVE TRIGGERED THE AIRBAG. I HAS CONTINUED TO GO OFF AND ON AND IT DOESN'T MATER IF I AM PARKED OR IN MOTION. I HAVE TAKEN TO DEALERSHIP AND OTHER MECHANICS (FOR SECOND OPINION) AND THEY BOTH STATED THAT THE AIRBAG SYSTEM IS DEFECTIVE AND WILL NOT WORK PROPERLY IN AN ACCIDENT. I HAVE CHECKED FOR RECALLS AND HAVE FOUND NON. BUT I HAVE FOUND MANY OTHER MAZDA5 2010 OWNERS WHO ARE HAVING THE SAME EXACT PROBLEM WITH THEIR AIR BAGS. I WOULD LIKE FOR SOMEONE TO INVESTIGATE THIS AND ADD IT TO A RECALL, BEFORE SOMEONE IN MY FAMILY IS KILLED OR INJURED IN AN ACCIDENT.
NHTSA ID Number: | 11099159 |
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Consumer Location: | EAGAN, MN |
VIN: | JM1CR2W36A0**** |
CORRODED TIRE PRESSURE SENSOR CAUSED SUDDEN LOSS OF AIR AND TIRE "EXPLODED" WHILE DRIVING ON FREEWAY AT HIGHWAY SPEED. NO POTHOLES, OBSTRUCTIONS OR OTHER IMPEDIMENTS TO CAUSE LOSS OF TIRE PRESSURE. RESULT WAS A VERY DANGEROUS SITUATION REQUIRING DRIVER TO CROSS THREE LANES OF TRAFFIC TO REACH SHOULDER. TIRE WAS "SHREDDED" NEARLY AROUND ENTIRE CIRCUMFERENCE, AND RUBBER CRUMBLED. DEALERSHIP TECH SAID PROBABLE CAUSE WAS CORROSION OF TIRE PRESSURE SENSOR. TIRE PRESSURE SENSOR WAS ORIGINAL EQUIPMENT ON VEHICLE.
NHTSA ID Number: | 11071711 |
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Consumer Location: | LAS VEGAS, NV |
VIN: | JM1CR2WL6A0**** |
FRONT SWAY BAR BUSHINGS WERE REPLACED NO LESS THAN 3 TIMES BY THE DEALER UNDER WARRANTY. THE SYMPTOM IS A CLUNKING OR THUMPING NOISE ON ROUGH OR WASHBOARDED ROADS. THE SWAY BAR IS .908 INCHES IN DIAMETER AND THE WALL THICKNESS OF THE BUSHINGS IS APPROXIMATELY .25 INCHES. THEY ARE RUBBER FROM MAZDA AND APPARENTLY, CHANGING THEM EVERY 20K MI OR SO ARE NOT ADEQUATE FOR THE APPLICATION. SEEMS THAT THERE IS A KNOWN ISSUE BY MAZDA FOR THIS BUT ONE OF THE BUSINING THAT WAS JUST REMOVED 2/3/18 WAS TORN NEARLY IN HALF ACROSS BETWEEN THE SWAY BAR AND THE CROSS MEMBER. IF THESE WERE IGNORED AND THE BUSHINGS COMPLETELY FELL OUT OF THE BRACKETS THER WOULD BE ENOUGH MOVEMENT OF THE SWAY BAR TO CAUSE INTERFERENCE IN STEERING THE VEHICLE DUE TO THE FULLY ARTICULATED DESIGN OF THE SWAY BAR ENDLINKS. THIS HAS THE POTENTIAL TO BE A DEADLY ISSUE.
NHTSA ID Number: | 11058439 |
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Consumer Location: | TROY, MO |
VIN: | JM1CR2W31A0**** |
WHEN THE TEMPERATURE IS BELOW FREEZING, THE DOOR DOES NOT LATCH. I BEGAN TO DRIVE THE VEHICLE AND THE DOOR SLID OPEN WITH MY CHILD IN THE SEAT CLOSEST TO THE DOOR. THERE IS A RECALL FOR THIS VERY ISSUE ON THE 2006 MAZDA 5
NHTSA ID Number: | 11035982 |
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Consumer Location: | TUCSON, AZ |
VIN: | JM1CR2WL7A0**** |
THE AIR BAG LIGHT WILL NOT GO OFF AFTER DRIVING FOR A WHILE AND BLINKS FAST IN MOTION, FIRST TIME THIS HAPPENED I WAS MAKING A TURN ON CITY STREET.
NHTSA ID Number: | 11010997 |
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Consumer Location: | LEONARDTOWN, MD |
VIN: | JM1CR2WL1A0**** |
POWER STEERING WILL RANDOMLY FAIL WHILE MAKING TURNS. DURING THE TURN, ALL WARNING LIGHTS WILL ILLUMINATE, POWER STEERING WILL FAIL. POWER STEERING FAILURE LIGHT WILL REMAIN ILLUMINATED. VEHICLE IS EXTREMELY DIFFICULT TO CONTROL. WE HAVE AVOID AT LEAST THREE COLLISIONS BY MERE INCHES. AFTER A FEW SECONDS, POWER STEERING WILL RETURN, LIGHTS WILL EXTINGUISH. DEALER HAS NOT BEEN ABLE TO FIND A FAULT CODE AND HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. VEHICLE IS TOO DANGEROUS TO DRIVE. THIS HAS HAPPENED MULTIPLE TIMES IN THE PAST SEVERAL YEARS. IT HAS HAPPENED AT SPEEDS FROM 15 MPH TO 55 MPH.
NHTSA ID Number: | 10934751 |
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Consumer Location: | SACRAMENTO, CA |
VIN: | JM1CR2WL0A0**** |
TAKATA RECALL MY FUEL TANK WAS CONTAMINAT WITH WATER AND BLACK GOOK I PAYED $900.00 TO HAVE IT FIXED WILL THE PROBLEM IS STILL THERETHENMY AIRBAG LIGHT KEEPS BLINKING ON AND OFF AND MY SUSPENCION IS OFF AS WELL THEN I PAYED $923.40 FORA RENTAL ALL THIS WAS PAYED OUT OF POCKET
NHTSA ID Number: | 10905173 |
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Consumer Location: | BUSHKILL, PA |
VIN: | JM1CR2WL2A0**** |
ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY. THIS IS ABOUT MY 5TH EXPERIENCE.
NHTSA ID Number: | 10873891 |
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Consumer Location: | LOS ALTOS, CA |
VIN: | **** |
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT AS THE ENGINE WAS IGNITED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
NHTSA ID Number: | 10846330 |
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Consumer Location: | ARLINGTON, TX |
VIN: | JM1CR2W36A0**** |
MAYBE TAKATA RECALL - OUR MAZDA 5 WAS PARKED IN THE DRIVEWAY OVERNIGHT ON MARCH 12. WE WENT TO DRIVE THE CAR AND FOUND THE ENTIRE INTERIOR OF THE CAR WAS COVERED IN A FINE POWDER. THE GLOVE BOX WAS OPEN. WE CONCLUDED THAT THE INFLATOR FROM THE FRONT PASSENGER AIRBAG POSITION HAD GONE OFF ON ITS OWN. THE AIRBAG ITSELF DID NOT DEPLOY. WE THEN DROVE THE VEHICLE TO THE MAZDA DEALERSHIP FOR SERVICE, (ABOUT 1 MILE).
NHTSA ID Number: | 10839283 |
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Consumer Location: | LOS ALTOS, CA |
VIN: | JM1CR2WL6A0**** |
AIRBAG LIT AND BLINKING ON THE DASH BOARD PANEL. I TOOK IT TO MAZDA DEALERSHIP TO HAVE IT CHECK BUT I WAS TOLD TO PAY $150.00 JUST TO DIAGNOSTIC TEST PLUS LABOR & PARTS WHEN REPAIR IS WILL BE DONE BY THEM. IS THIS PART OF SAFETY RECALL ? FOR AIRBAGS .
NHTSA ID Number: | 10824929 |
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Consumer Location: | STOCKTON, CA |
VIN: | JM1CR2WL6A0**** |
I BOUGHT THE CAR LAST DECEMBER 2015, AND IT IS ALREADY BLINKING. I'M NOT REALLY EXACTLY SURE WHEN IT WAS ACTUALLY STARTED THIS PROBLEM AND I BELIEVED IT'S IN THE DRIVERS SIDE "AIR BAG" .
NHTSA ID Number: | 10821820 |
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Consumer Location: | RICHMOND, CA |
VIN: | JM1CR2WL6A0**** |
MAZDA 5 STARTED MAKING RATTLING NOISES WHENEVER I DRIVE OVER A ROUGH ROAD. I GOOGLED THE PROBLEM AND FOUND OUT IT'S VERY COMMON IN MANY CARS BUILT AFTER 2005 AND THE SOLUTION IS TO REPLACE THE SWAY BAR BUSHING. THIS WILL HAPPEN TO EVERY MAZDA 5 AND SIMILAR I.E MAZDA 3. MAZDA KNOW THERE IS A ISSUE AND NO RECALL. THE BAD BUSHING AFFECTS THE STEERING TO FEEL LESS PRECISE THAN IT USUALLY DOES, SINCE THE SWAY BAR MOVES AROUND TERRIBLY. AS THE VEHICLE CORNERS, THE CAR FEEL LESS STEADY, WITH POOR HANDLING. THERE IS A TSB OUT FOR THIS PROBLEM BULLETIN NO: 02-002/11
NHTSA ID Number: | 10749188 |
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Consumer Location: | Unknown |
VIN: | JM1CR2WL4A0**** |
TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARINGS WERE CHIPPING INTO THE ENGINE, CAUSING THE ENGINE TO KNOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.
NHTSA ID Number: | 10691721 |
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Consumer Location: | BOWIE, MD |
VIN: | JM1CR2WL4A0**** |
THE PASSENGER SIDE REAR SLIDE DOOR WOULD NOT STAY CLOSE. HAPPENED TWICE NOW. *TR
NHTSA ID Number: | 10691521 |
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Consumer Location: | HOUSTON, TX |
VIN: | JM1CR2W34A0**** |
I WAS DRIVING AND BRAKE SLOWLY AND THE ENGINE JUST SHUT OFF ON ME. I WAS ABLE TO START THE CAR AGAIN. THERE IS NOT A WARNING AT ALL BUT JUST STOP ANYTIME THAT IT WANT TOO. *TR
NHTSA ID Number: | 10690889 |
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Consumer Location: | HAMILTON, NJ |
VIN: | **** |
IN LESS THAN 12 MONTHS, WE HAVE HAD 2 "CONTINENTAL PURECONTACT WITH ECOPLUS TECHNOLOGY" TIRES FAIL IN SPECTACULAR FASHION. BOTH TIRES HAD NEARLY RIPPED IN HALF FROM SIDEWALL TO SIDEWALL WHILE DRIVING. 1 OF THE TIRES DID SO AFTER HITTING A POTHOLE, WHILE THE OTHER DID SO WHILE AT OVER 50 MPH AND NO VISIBLE DEBRIS/POTHOLES AROUND. TIRES WERE INFLATED TO AROUND 32 PSI, AND WERE BETWEEN 1 AND 2 YEARS OLD WITH 80% OF TREAD REMAINING.
NHTSA ID Number: | 10672373 |
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Consumer Location: | GLENSIDE, PA |
VIN: | JM1CR2WL3A0**** |
ALL CAR LOCKS AND DOORS WERE INACCESSIBLE DUE TO CONDENSATION AND FREEZING. SPOUSE AND CHILD WERE UNABLE TO ENTER CAR IN FREEZING TEMPERATURES. *TR
NHTSA ID Number: | 10669688 |
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Consumer Location: | ORLANDO, FL |
VIN: | JM1CR2W3XA0**** |
MY CHECK ENGINE LIGHT WHEN ON AND I WENT TO THE DEALER AND THEY SAID MY EVAPORATIVE EMISSION SYSTEM LEAK DETECTION PUMP (PART# AJ51-18-581A) NEEDED TO BE REPLACED. THIS HAPPENED AGAIN AND AGAIN; I REPLACED IT A TOTAL OF 3 TIMES IN LESS THAN 5 YEARS. FIRST TIME WAS IN 11/21/2011, THEN AGAIN ON 7/31/2013 AND AGAIN ON 1/2/2015. THERE IS AN OBVIOUS DEFECTIVE IN CRAFTMENSHIP IF I HAD TO CHANGE THE PART 3 TIMES IN LESS THAN 5 YEARS. PLEASE HELP ME. *TR
NHTSA ID Number: | 10643790 |
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Consumer Location: | SAN ANTONIO, TX |
VIN: | JM1CR2W34A0**** |
I WAS DRIVING HOME AFTER DROPPING MY THREE CHILDREN OFF AT SCHOOL. THE ROAD THAT I LIVE ON IS WOODLAKE PKWY AND THE SPEED LIMIT IS FOURTY-FIVE MPH. A LADY IN A CAR PULLED OUT IN FRONT OF ME FROM A SUBDIVISION ON MY RIGHT, SHE WAS HEADED IN MY OPPOSITE DIRECTION. I HIT HER AS I ATTEMPTED TO SWERVE AND MISS HER ONLY PROJECTING ME FURTHER AND FASTER TO MY LEFT WHERE THERE WERE TWO SETS OF TREES AND BUSHES. AFTER THE INITIAL COLLISION I THEN FOUGHT MY WAY THROUGH TREES REALIZING I HAD NO BRAKES I SLAMMED DOWN THE BRAKES AND LANDED ON SOME TREE STUBS 150 FT AWAY FROM THE CRASH SITE. MY AIRBAGS NEVER DEPLOYED. *TR
NHTSA ID Number: | 10637294 |
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Consumer Location: | ANN ARBOR, MI |
VIN: | JM1CR2W38A0**** |
TL* THE CONTACT OWNS A 2010 MAZDA 5. WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE MADE A LOUD ABNORMAL NOISE. THE FAILURE OCCURRED TWICE. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
NHTSA ID Number: | 10631540 |
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Consumer Location: | MARS, PA |
VIN: | JM1CR2WL7A0**** |
TL* THE CONTACT OWNS A 2010 MAZDA 5. THE CONTACT STATED THAT ALL OF THE SEAT BELTS IN THE VEHICLE MALFUNCTIONED. THE BELT BUCKLES FAILED TO PROPERLY UNLATCH. THE BELT HAD TO BE VIOLENTLY PULLED IN ORDER TO EJECT FROM THE BUCKLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
NHTSA ID Number: | 10561671 |
---|---|
Consumer Location: | Unknown |
VIN: | **** |
IN THE COLD WEATHER THE DRIVER'S SEAT BELT DOES NOT BUCKLE. IT FAILS TO "CLICK" INTO PLACE. OFTEN REQUIRES SEVERAL ATTEMPTS. ON 2 OCCASIONS THE BUCKLE WAS HELD IN PLACE AS-IF IT WAS SECURED ONLY TO SNAP OUT OF PLACE AFTER 5-10 MINUTES OF DRIVING. *TR
NHTSA ID Number: | 10556740 |
---|---|
Consumer Location: | SAINT LOUIS, MO |
VIN: | JM1CR2W33A0**** |
AT A FULL STOP WITH MY RIGHT FOOT ON THE BRAKE, THE CAR JUMPED (AS IF BEING HIT FROM BEHIND) AND THE ENGINE BEGAN REVVING AS IF I HAD MY FOOT PRESSING DOWN AS HARD AS POSSIBLE ON THE ACCELERATOR. I HAD TO PUT THE CAR INTO NEUTRAL AND TURN THE CAR OFF TO GET IT TO STOP. THIS HAS HAPPENED SEVERAL TIMES SINCE FEBRUARY AT RANDOM INTERVALS RANGING FROM 4 MONTHS TO 1 WEEK APART BETWEEN INCIDENTS AND IN ALL DIFFERENT TYPES OF WEATHER. MAZDA'S COMPUTER IS TELLING THEM THAT PRESSURE IS BEING APPLIED TO BOTH THE BRAKE AND THE ACCELERATOR AT THE SAME TIME, AND THEREFORE THEY SAY THEY CANNOT COME UP WITH ANY OTHER CAUSE THAN THAT I AM PUTTING MY FOOT ON THE ACCELERATOR AT THE SAME TIME AS THE BRAKE. THIS IS NOT THE CASE. I VIDEO-TAPED THE LAST OCCURRENCE. THE CAR GOT UP TO 7000 RPM AND THE SUDDEN FORCE OF THE CAR JUMPING INTO GEAR ACTUALLY CAUSED THE CAR TO SLIDE EVEN THOUGH I HAD BEEN AT A FULL STOP (THIS INSTANCE WAS IN ICY CONDITIONS). I VIDEO-TAPED THE FACT THAT MY FOOT WAS NOT ON THE ACCELERATOR, BUT BECAUSE MY PHONE DOES NOT HAVE A LIGHT ON IT, THIS WAS TOO DARK TO DISCERN WITH THE DARK INTERIOR OF MY CAR. MY HUSBAND HAS ALSO BEEN IN THE CAR WHEN THIS HAS HAPPENED AND HAS SEEN THAT MY FOOT IS NOT ON THE ACCELERATOR. THE LOCAL MAZDA DEALER ALSO RODE WITH ME TO ASCERTAIN THAT I AM NOT A TWO-FOOTED DRIVER. MAZDA IS THROWING THEIR HANDS UP IN THE AIR BECAUSE THEIR COMPUTER WILL NOT PRODUCE A CODE TO IDENTIFY THE PROBLEM, WILL NOT OFFER A RENTAL CAR, WILL NOT OFFER TO REPLACE THE CAR, AND WILL NOT KEEP THE CAR LONG ENOUGH TO REPRODUCE THE PROBLEM (WHICH THEY SAY IS THE ONLY WAY THEY CAN IDENTIFY IT AND FIX IT). I EVEN ASKED THEM TO KEEP THE CAR THE LAST TIME IT HAPPENED UNTIL THEY COULD REPRODUCE IT, AND INSTEAD THEY INSTALLED A BLACK BOX DEVICE WHICH BASICALLY ENDED UP TELLING THEM NOTHING EXCEPT THAT FORCE WAS BEING APPLIED TO THE ACCELERATOR. *TR
NHTSA ID Number: | 10489558 |
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Consumer Location: | LOS ANGELES, CA |
VIN: | **** |
TIRES MAKE NOISE AT 25+MPH. ALSO TRIED TO ROTATE THEM, BUT THE INSIDE THREAD WORN UNEVENLY (ALSO MENTIONED HERE BY OTHERS). THE TIRE SHOP SAID THAT SHOCKS NEED TO BE REPLACED, CALLED MAZDA, BUT THEY DON'T COVER SHOCKS/STRUTS UNDER POWER TRAIN PROTECTION. ALSO A MAJOR CLUNK AT FRONT SUSPENSION, MECHANICS CAN'T FIGURE OUT. *TR
NHTSA ID Number: | 10489430 |
---|---|
Consumer Location: | OKLAHOMA CITY, OK |
VIN: | JM1CR2W31A0**** |
REAR TIRES (TOYO, SIZE 205-50R17) BECAME NOTICEABLY NOISY, AT SPEEDS OF APPROXIMATELY 25 MPH & ABOVE) DUE TO CUPPING (LOW SPOTS AND HIGH SPOTS) WEAR ON INSIDE EDGE OF TIRES. I TOOK VEHICLE TO MAZDA DEALER WHERE I WAS INFORMED THAT THIS IS CAUSED BY THE HIGH CAMBER ANGLE OF THE REAR SUSPENSION (I.E., THE TOP OF EACH REAR TIRE LEANS INWARD). THE CAMBER IS NON-ADJUSTABLE. *TR
NHTSA ID Number: | 10483435 |
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Consumer Location: | LIVERMORE, CA |
VIN: | JM1CR2W38A0**** |
WHILE CHECKING THE CUSTOMER'S TIRE PRESSURE AS PART OF AN OIL CHANGE SERVICE, THE VALVE STEM BROKE. THE VALVE STEM WAS PART OF THE TPMS SENSOR RESULTING IN THE TIRE GOING FLAT AND THE CAR TO BECOME INOPERABLE. A NEW TPMS SENSOR WAS PROCURED AND WE (THE SERVICE CENTER) HAD TO PAY THE $205.77 TO REPAIR THE FAULT. *TR
NHTSA ID Number: | 10465269 |
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Consumer Location: | HOOSICK, NY |
VIN: | JM1CR2W36A0**** |
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN EXCESSIVE VIBRATION COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TWO DIFFERENT MECHANICS FOR DIAGNOSIS. THE TECHNICIANS STATED THAT THE FAILURE WAS RELATED TO A DEFECTIVE FRAME. IN ADDITION, THE DEFECT CAUSED BOTH REAR TIRES TO PREMATURELY WEAR. THE REAR TIRES HAD BEEN REPLACED TWICE WITH NEW TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
NHTSA ID Number: | 10456038 |
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Consumer Location: | ASHBURN, VA |
VIN: | JM1CR2W32A0**** |
MAZDA 5 PREMATURE TIRE WEAR ON REAR TOYO TIRES. TIRES ARE CUPPING. THIS PROBLEM HAS EXISTED ON MAZDA5'S SINCE AT LEAST 2006 DUE TO CAMBER SETTINGS. THIS PROBLEM HAS BEEN REPORTED TO THE NTSB AND ON MULTIPLE WEB SITES AND TO MAZDA. *TR
NHTSA ID Number: | 10453870 |
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Consumer Location: | SHREVEPORT, LA |
VIN: | JM1CR2W34A0**** |
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5 EQUIPPED WITH TOYO TIRES, SIZE 20/50/R17. THE CONTACT STATED THAT A NOTICEABLE BUBBLE WAS DISCOVERED ON THE SIDE WALL OF THE TIRE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER SUGGESTED SENDING THEM THE TIRES FOR INVESTIGATION. THE CONTACT SENT THE TIRES TO THE MANUFACTURER FOR FURTHER INVESTIGATION AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 18,205.
NHTSA ID Number: | 10452456 |
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Consumer Location: | MERRIMACK, NH |
VIN: | **** |
WHEN TRAVELING UP A SLIGHT INCLINE IN HEAVY TRAFFIC AT SLOW SPEED, THE DRIVER SIDE REAR SLIDING DOOR OPENED FULLY WITH NO OPERATOR INTERACTION WITHOUT ANY WARNING. THERE WAS NO ILLUMINATION OF THE DASH DOOR OPEN WARNING PRIOR TO THE INCIDENT. *KB
NHTSA ID Number: | 10442152 |
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Consumer Location: | LAWRENCE, KS |
VIN: | **** |
WE HAVE TWO SUNSHINE KIDS RADIAN XTSLS MANUFACTURED IN 09/10 AND 10/10 (MODEL # US19500) FOR OUR TWINS. THEY ARE INSTALLED REAR-FACING IN OUR 2010 MAZDA5 WITH SUPER LATCH. ON VARIOUS OCCASIONS I HAVE NOTICED THAT THE SUPER LATCH HAS BECOME LOOSE. AT FIRST I THOUGHT IT WAS DUE TO AN INSTALLATION ERROR ON MY PART, BUT I WOULD TIGHTEN THE SUPER LATCH AND HAVE A GREAT INSTALL AND HAVE THE SAME PROBLEM OCCUR. I'D SAY IT'S HAPPENED WITH BOTH SEATS AT LEAST 3 TIMES. I THINK MY CHILDREN ARE SOMEHOW BUMPING THE BUCKLE OR RESTING THEIR FEET ON IT WHILE WE ARE TRAVELING AND THIS IS LOOSENING THE BUCKLE. IT SHOULD NOT BE THIS EASY TO LOOSEN! I NOTICE BECAUSE THE SEATS BECOME VERY LOOSE AND THERE IS NO WAY THAT THE SUPER LATCH WAS NOT TIGHT AS I NOW CHECK IT EVERY TIME I PUT MY KIDS IN THE RADIANS. I'M CONTACTING DIONO TODAY ABOUT REPLACEMENT SUPER LATCHES BUT AM VERY DISAPPOINTED AFTER READING ONLINE ABOUT THERE BEING OVER 100 COMPLAINTS TO THE NHTSA ABOUT THIS PROBLEM THAT DIONO HAS NOT BEEN REQUIRED TO ISSUE A RECALL FOR THEIR SUPER LATCH. IF I WOULD HAVE KNOWN THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THESE SEATS, I WOULD NOT HAVE CHALKED UP MY INITIAL PROBLEMS WITH THE SUPER LATCH TO AN ERROR ON MY PART. I WONDER HOW MANY OTHER PARENTS OUT THERE ARE DOING THAT RIGHT NOW. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=MAZDA5, MODEL=MAZDA5). *TR