Components: ELECTRICAL SYSTEM
August 30, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11431247 |
|---|---|
| Consumer Location: | STATEN ISLAND, NY |
| VIN: | JM1GJ1V56G1**** |
The vehicle infotainment system in this 2016 Mazda 6 no longer works and has what is called a rolling reboot. This seems a common problem with Mazda's based on a service alert SA-011/20 as well as a TSB 09-020/18. When broken I can't use the hands free to make or receive calls, nor can I modify preferences, service warnings, use the radio etc. The car is out of warranty and the part known as a connectivity master unit (CMU) is over $1000 including tax. I think Mazda should at least provide a replacement part for this very common problem, which effects many models.
| NHTSA ID Number: | 11408557 |
|---|---|
| Consumer Location: | POWHATAN, VA |
| VIN: | JM1GJ1W58G1**** |
WATER LEAK IN TRUNK AREA LEADING TO ABOUT A 2-INCH PUDDLE OF WATER ACCUMULATION INSIDE THE TRUNK AT THE LOCATION OF THE SPARE TIRE AREA. ISSUE WAS NOTICED ON APRIL 16, 2021. THE WATER ACCUMULATED ON TOP AND AT THE BOTTOM OF THE SPARE TIRE. THE PARTS OF THE VEHICLE ARE BEGINNING TO BE NEGATIVELY AFFECTED --MOLD, ETC. THERE WERE ITEMS STORED AROUND THE SPARE TIRE 'E.G. FLAT TIRE REPAIR KIT, EMERGENCY BLANKET, ETC. THAT DEVELOPED MOLD DUE TO THE ACCUMULATED WATER AND WERE THROWN AWAY UPON INSPECTION. IN ADDITION TO THE SPARE TIRE AREA ACCUMULATING SEVERAL INCHES OF WATER, THE SPARE THE COVER (I.E.PLASTIC HONEYCOMB TYPE THAT SITS DIRECTLY ON TOP OF THE SPARE TIRE) IS AFFECTED WITH THE EVAPORATION/CONDENSATION OF THE ACCUMULATED WATER. ALL OTHER PARTS OF THE TRUNK AND VEHICLE ARE WERE NOT WET TO THE TOUCH. THE SOURCE OF THE WATER IS UNKNOWN. AND IT WAS NOT A USER ERROR TYPE OF ISSUE 'THE VEHICLE HAS BEEN STORED WITH ALL WINDOWS, DOORS, TRUNK, AND HOOD CLOSED. CONCERN IS THAT THE ACCUMULATION OF WATER WILL LEAD TO THE DEVELOPMENT OF MOLD INSIDE THE VEHICLE AND AN UNHEALTHY ENVIRONMENT FOR THE DRIVER AND PASSENGERS OCCUPYING THE CAR. ADDITIONALLY, IT WILL LEAD TO VEHICLE CORROSION SINCE THE AREA WHERE THE WATER ACCUMULATES IS NOT INTENDED TO BE CONSISTENTLY HOLDING WATER. ATTACHED ARE SEVERAL PHOTOS SHOWING THE AFFECTED AREA. NOTE THAT THE PHOTOS ONLY SHOW THE ACCUMULATED WATER THAT WAS UNDERNEATH THE SPARE TIRE AFTER THE WATER ACCUMULATED ON TOP OF THE SPARE TIRE (INNER SECTION OF THE SPARE TIRE METAL WHEEL WHICH LAYS UP WHEN STORED IN THE VEHICLE'S TRUNK), CLOSE TO 2-INCHES WORTH, WAS REMOVED ALONG WITH THE SPARE TIRE ITSELF. I DID NOT THINK OF TAKING PHOTOS OF THE ISSUE UNTIL AFTER I REMOVED THE SPARE TIRE AND THE ACCUMULATED WATER. PLEASE LOOK INTO THE MATTER AND CONSIDER ISSUING A RECALL THAT WOULD ALLOW MAZDA TO CORRECT THE PROBLEM.THANK YOU.
| NHTSA ID Number: | 11372586 |
|---|---|
| Consumer Location: | SPARTANBURG, SC |
| VIN: | JM1GJ1V59G1**** |
EMERGENCY PARKING BREAK LIGHT RANDOMLY COMES ON IT WHEN DRIVING. IF I ATTEMPT TO ENGAGE PARKING BRAKE IN ORDER FOR ME TO DISENGAGE IT REQUIRES THAT I PUT MY SEATBELT ON AND HAVE DOORS LOCK THEN PUT CAR IN DRIVE TO TAKE BREAK OFF. BUT LIGHT STILL REMAINS ON.
| NHTSA ID Number: | 11352930 |
|---|---|
| Consumer Location: | SAINT PETERS, MO |
| VIN: | JM1GJ1T5XG1**** |
MY INFOTAINMENT UNIT IS IN A CONSTANT REBOOT. I CANNOT ACCESS MY CAR SETTINGS OR RADIO OR BLUETOOTH, AND THE REAR VIEW CAMERA IS NOT WORKING EVERY TIME. IT WAS FINE AND THEN IT WASNT. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WOULD BE 1500 DOLLARS. I SEE A LOT OF PEOPLE WITH THIS PROBLEM IN MY RESEARCH. I THINK THIS SHOULD BE A RECALL BECAUSE IT IS A SAFETY ISSUE SINCE I CANNOT ACCESS MY CAR SETTINGS, MY CAMERA IS NOT WORKING AND MY ALERT FOR WHEN SOMEONE IS BEHIND ME IS ALSO NOT WORKING. I HAVE A VIDEO OF THE REBOOT. IT IS ALSO VERY DISTRACTING TO BE DRIVING WITH A COMPUTER THAT IS CONSTANTLY REBOOTING. THE SYSTEM IS REBOOTING WHEN THE CAR IS ON, WHILE DRIVING AND WHILE SITTING STILL. I REACHED OUT TO MAZDA WHO SAID IT IS NOT A RECALL YET BUT IF I PAID FOR THE FIX AND THEY DID CALL A RECALL I WOULD GET REIMBURSED. A 1500 DOLLAR FIX FOR RADIO IS RIDICULOUS AND A CAR THAT IS ONLY 4 YEARS OLD. THE COMPUTER MALFUNCTIONED IS MY ONLY GUESS AND THEY SHOULD HAVE TO REPLACE IT SINCE IT IS A SAFETY ISSUE AND MULTIPLE PEOPLE ARE HAVING THE SAME ISSUE. PLEASE HELP. I HAVE A SAFETY INSPECTION DUE AT THE END OF THIS MONTH AND IM NOT SURE IT WILL PASS.
| NHTSA ID Number: | 11343827 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JM1GJ1V50G1**** |
THE TOUCHSCREEN DISPLAY HAS SO MANY CRACKS THAT KEEP APPEARING.
| NHTSA ID Number: | 11343512 |
|---|---|
| Consumer Location: | MERIDIAN, ID |
| VIN: | JM1GJ1V50G1**** |
I WAS BRAKING TO A STOP AFTER DECELLERATING, DRIVING ORIGINALLY ABOUT 45 MPH. TRAFFIC WAS STOPPED IN FRONT OF ME. I WAS IN MOTION ON A HIGHWAY, GOING STRAIGHT AHEAD. MY CAR SLOWED BUT RESISTED STOPPING. I PRESSED ON THE BRAKE PEDAL HARDER UNTIL I CAME TO A COMPLETE STOP. MY RIGHT FOOT WAS ENTIRELY ON THE BRAKE, AS I ONLY USE MY RIGHT FOOT TO OPERATE THE PEDALS. THE ENGINE WAS REVVING LIKE IT WAS ACCELLERATING. THE CAR WAS IN DRIVE. NO WARNING LIGHTS CAME ON THE DASH. THE ENGINE CONTINUED TO REV HIGHER IN INTENSITY. I PUT THE CAR INTO PARK, AND THE ENGINE REVVED MUCH HIGHER. I PUSHED THE START/STOP BUTTON TO TURN OFF THE CAR. THE WARNING LIGHTS CAME ON THE DASH. I WAS ABLE TO ROLL DOWN THE POWER WINDOW EVEN THOUGH THE CAR WAS TURNED OFF. I TRIED TO RESTART THE CAR AFTER ABOUT A MINUTE. THE STARTER ENGAGED, BUT THE CAR DID NOT START. I TRIED TWICE AGAIN AND IT DID THE SAME THING. I TRIED A FOURTH TIME AND IT REACTED AS IF THE BATTERY WAS ALMOST DEAD, SOME SOUND BUT NO MOVEMENT. I COULDN'T PUT THE CAR IN NEUTRAL TO HAVE THE ATTENDING POLICE OFFICER PUSH IT OUT OF THE LANE OF TRAFFIC, AND WE NOTICED THE EMERGENCY BRAKE WAS ENGAGED. I DID NOT ENGAGE THE EMERGENCY BRAKE MYSELF! MY HUSBAND ARRIVED, AND HE AND THE OFFICER WERE ABLE TO PUT THE CAR IN NEUTRAL, HOWEVER, THEY WERE UNABLE TO DISENGAGE THE EMERGENCY BRAKE. THE CAR HAD TO BE LOADED ONTO A ROLL-OFF WRECKER TO BE TAKEN TO THE DEALERSHIP.
| NHTSA ID Number: | 11341696 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | JM1GJ1U52G1**** |
TL* THE CONTACT OWNS A 2016 MAZDA MAZDA6. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE FAILED. THE CONTACT STATED THAT HE WAS NOT ABLE TO DISENGAGE THE PARKING BRAKE. THE PARKING BRAKE LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
| NHTSA ID Number: | 11321545 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | JM1GJ1U5XG1**** |
THE SUSPENSION FEELS LOOSE, LIKE THE STEERING IS NOT IN SYNC WITH THE WHEELS WHEN TURNING LEFT. OCCASIONAL RATTLE AFTER CONSECUTIVE SMALL BUMPS IN THE ROAD AND A SLIGHT VIBRATION AROUND 60 MPH. I HAVE ALL NEW TIRES, A WHEEL ALIGNMENT, AND AN INSPECTION BY TWO SEPERATE MAZDA DEALERS( PUGI MAZDA IN IL, & MAZDA OF JACKSON MS) BOTH SAY THEY SEE NOTHING WRONG.
| NHTSA ID Number: | 11318837 |
|---|---|
| Consumer Location: | ANCHORAGE, AK |
| VIN: | JM1GJ1V55G1**** |
TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER THE INCIDENT. THE CONTACT ALSO STATED THAT THE PARKING BRAKE WAS ENGAGED AND FAILED TO DISENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS HOWEVER, THE CONTACT HAS RETAINED THE VEHICLE. THE CONTACT CALLED CONTINENTAL (4800 OLD SEWARD HIGHWAY, ANCHORAGE, AK 99503) AND WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED BUT NO ONE ANSWERED THE PHONE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,900.
| NHTSA ID Number: | 11299671 |
|---|---|
| Consumer Location: | ANCHORAGE, AK |
| VIN: | JM1GJ1V55G1**** |
WAS IN AN ACCIDENT WHICH RESULTED IN A LOCKUP OF VEHICLE AND SIDE COLLISION WITH BATTERY FAILURE
| NHTSA ID Number: | 11299751 |
|---|---|
| Consumer Location: | LEBANON, OR |
| VIN: | JM1GJ1W50G1**** |
I WAS DRIVING DOWN THE FREEWAY IN THE RAIN AND THE WINDSHIELD WIPERS QUIT FUNCTIONING. I PULLED OVER AND CHECKED THE FUSES FINDING BOTH FUSES AFFECTING THE WIPERS WERE IN WORKING ORDER. WHILE PULLED OVER, I ALSO NOTICED MY HEADLIGHTS WERE NO LONGER ON. I CHECKED THE FUSES RELATED TO THE HEADLIGHTS AND THESE WERE ALSO IN WORKING ORDER. AS I WAS NOT IN A GOOD LOCATION TO LEAVE MY CAR FOR ANY PERIOD OF TIME, I DROVE MY CAR A FEW MORE MILES DOWN THE ROAD. DURING THIS TIME, THE WARNING FOR THE "SMART BREAKING SYSTEM FAILURE" ALSO CAME ON. I WAS ABLE TO GET MY VEHICLE INTO THE DEALERSHIP AND THEY HAVE DIAGNOSED THE PROBLEM AS A FAILURE OF THE FRONT BODY CONTROL MODULE. I NOTICED THERE IS AN ACTIVE RECALL ON THE 2016 MAZDA 3 FOR THE VERY SAME ISSUE. I ASKED THE DEALER ABOUT THIS AND THEY SAID MY VEHICLE IS NOT AFFECTED BY THIS RECALL. BASED ON THE SYMPTOMS MY CAR HAS, AND BEING THE SAME YEAR AS CARS AFFECTED, I WOULD STRONGLY DISAGREE.
| NHTSA ID Number: | 11299774 |
|---|---|
| Consumer Location: | BRONX, NY |
| VIN: | JM1GJ1W59G1**** |
DRIVING ALONG A HIGHWAY (LEFT SIDE OF ROAD) I CRASHED INTO LARGE BOULDERS OF CONCRETE SCATTERED ALONG THE ROAD THAT WAS CAUSED BY A PREVIOUS ACCIDENT. TRAVELING AT 60 MPH MY VEHICLE LAUNCHED OFF THE GROUND SLAMMING BACK DOWN ON ALL FOUR TIRES. MY VEHICLE THEN SPUN OUT OF CONTROL CRASHING TO THE SIDE GUARD RAIL IMPACTING THE SIDE OF THE VEHICLE 2X'S (RIGHT SIDE OF ROAD) RESULTING IN DISABLING DAMAGE TO MY VEHICLE. TO MY SURPRISE THE AIRBAGS DID NOT DEPLOY (PARTICULARLY MY SIDE AIRBAGS). LATER I LEARNED THAT MAZDA (MANUFACTURE) REPORTED A RECALL FOR MY VEHICLE RELATING TO A POTENTIAL MALFUNCTION OF SIDE AIRBAGS. UPON MY DISCOVERY I LEARNED THAT MAZDA HAD LEARNED OF THE DEFECT AROUND AUGUST 2019, BUT HAD NOT ISSUED A RECALL NOTICE ON THEIR WEBSITE UNTIL JANUARY 1ST 2020. MY ACCIDENT TOOK PLACE DEC 4TH 2019, AND I SHOULD ALSO ADD THAT AS OF YET MAZDA STILL HAS NOT MADE ANY DIRECT ATTEMPTS (EMAIL, MAIL, PHONE) TO NOTIFY ME OF THE POTENTIAL HAZARD. HAD IT NOT BEEN FOR MY OWN INQUIRIES I STILL MAY HAVE NOT KNOWN THAT THERE WAS A SAFETY ISSUE WITHIN MY VEHICLE ESPECIALLY WHEN I NEEDED IT THE MOST. I DON'T WANT TO COME OFF AS BEING DRAMATIC BUT THAT ACCIDENT I WAS INVOLVED IN COULD OF COST MY WIFE AND I OUR LIVES. FOR THAT REASON I AM SEEKING TO RETRIEVE THE EVENT DATA RECORDS (EDR) OF MY VEHICLE SO THAT I MAY DETERMINE IF THE AIRBAGS FAILED TO DEPLOY AS NOTED AS A POTENTIAL HAZARD OR IF THE IMPACT AND DAMAGES WHERE SIMPLY NOT SUBSTANTIAL ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY. I ASKED MY INSURANCE COMPANY IF THEY COULD ASSIST ME IN GATHERING THAT DATA WHICH THEY FIRST CLAIMED TO BE POSSIBLE, BUT SHORTLY AFTER I WAS INFORMED THAT THEY DID NOT HAVE THE SOPHISTICATION TO DO SO, HENCE FORWARDING ME TO THIS WEBSITE. PLEASE ADVISE ON HOW I MAY RETRIEVE THAT INFORMATION, ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU.
| NHTSA ID Number: | 11299095 |
|---|---|
| Consumer Location: | CORONA, CA |
| VIN: | JM1GJ1V59G1**** |
SIGNALS ON THE CAR ARE ALWAYS INCORRECT AND THE WIRING FOR BLUETOOTH AND USB DOES NOT ALWAYS WORK
| NHTSA ID Number: | 11279819 |
|---|---|
| Consumer Location: | VALRICO, FL |
| VIN: | JM1GJ1U52G1**** |
THIS MAZDA 6 MODEL IS EQUIPPED WITH A VIDEO DISPLAY SCREEN MOUNTED ON THE DASHBOARD THAT OPERATES THE RADIO, COMMUNICATION, AND MOST IMPORTANTLY, THE VIEW PROJECTED BY THE REAR VIEW CAMERA. UPON IGNITION, THE SCREEN OPERATES FOR ABOUT 30 SECONDS AND THEN GOES DARK AND SHUTS DOWN. THE REAR VIEW SAFETY FEATURE IS DISABLED THEREBY JEOPARDIZING PUBLIC SAFETY. THE SCREEN SHUTS DOWN WHETHER THE VEHICLE IS MOVING OR STATIONERY, ON THE STREET OR IN THE GARAGE. I NOTIFIED THE MAZDA CUSTOMER EXPERIENCE CENTER, BY LETTER, OF THE PROBLEM, BUT GOT NO ANSWER.
| NHTSA ID Number: | 11271621 |
|---|---|
| Consumer Location: | SAN GABRIEL, CA |
| VIN: | JM1GJ1V57G1**** |
CLUNK NOISE DRIVING ON CITY STREET, ON DRIVER'S SIDE WHEN WHEELS ARE FULLY TURNED TO THE LEFT AND WHEN CAR IS STATIONARY AND RIGHT BEFORE ACCELERATING. SERVICE ADVISOR FROM THE REPAIR SHOP INFORMED ME NOT TO DRIVE THE CAR BECAUSE IT IS NOT SAFE AND MAY CAUSE AN ACCIDENT. THE MANUFACTURER WARRANTY IS NO LONGER EFFECTIVE AND IT EXPIRED 2018. THE INVOICE TOTAL IS $901.25, PARTS COST IS $83.34 LABOR OF $809.99 + TAX. CALLED MAZDA'S 800 NUMBER AND INFORMED IF MANUFACTURER DEFECT IS MY RECOURSE WITH NO AVAIL. I AM REACHING OUT TO NHTSB IF OTHER MAZDA OWNERS HAVE ENCOUNTER THE SAME PROBLEM AND AVOID FUTURE COSTLY EXPENSE FOR SENIOR CITIZENS. I FEEL THAT SINCE IT IS A MANUFACTURER'S DEFECT, AS ATTESTED TO BY THE SERVICE ADVISOR AND MAZDA HOTLINE REPRESENTATIVE, THE LEAST THEY COULD DO IS COVER THE EXPENSE SINCE OUR CURRENT MILEAGE IS SO LOW (21,589 MILES FOR 4 YEARS). WE HOPE THAT WE CAN BE ASSISTED WITH THIS DILEMMA AS IT RELATES TO SAFETY AND COST. INVOICE IS ATTACHED THANK YOU FOR YOU ASSISTANCE.
