Components: EQUIPMENT
March 01, 2022
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Head | Driver, Front Passenger, Rear Seat |
| Torso | Rear Seat |
| Torso/Pelvis | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11459798 |
|---|---|
| Consumer Location: | GREENLAWN, NY |
| VIN: | WDDWK4KB4JF**** |
Under hot ambient condition center console touchpad glass crack. There is a service bulletin TSB LI54.21-P-068464 for the issue but MB would not replace the part.
| NHTSA ID Number: | 11459942 |
|---|---|
| Consumer Location: | LAKE FOREST PARK, WA |
| VIN: | 55SWF4JB8JU**** |
Engine light is on recently on my 2018 C300. Car has 36000 miles on it. It is diagnosed as the valve for the crankcase ventilation. The actuator was blocked.
| NHTSA ID Number: | 11459021 |
|---|---|
| Consumer Location: | DERRY, NH |
| VIN: | wddwk4kb2jf**** |
The contact owns a 2018 Mercedes-Benz C300. The contact stated while driving 35 MPH, there was white smoke coming from exhaust. The contact stated that the check engine warning light illuminated. The contact stated that after turning off the vehicle the smoke cleared. The vehicle was towed to dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
| NHTSA ID Number: | 11454009 |
|---|---|
| Consumer Location: | MIDLOTHIAN, VA |
| VIN: | WDDWF4KB5JR**** |
My Mercedes C300 2018 only have 33k miles on it, but I was leaking oil and gas from the positive crankcase ventilation valve which is not environment friendly. As I know many other who own Mercedes also have the same problem.
| NHTSA ID Number: | 11446466 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | WDDWJ4JB8JF**** |
The sunroof on the vehicle jams and either stays partially open or won’t close in the rear completely. I finally got it to close but it will not open again. I know multiple mercedes owners who have this issue with the sunroof and if the sunroof will continue to not lock properly this could be a hazard on the highway if the brackets were to break and the glass slides off.
| NHTSA ID Number: | 11446178 |
|---|---|
| Consumer Location: | SCOTTSDALE, AZ |
| VIN: | 55SWF4JB3JU**** |
CYLINDER 1 SPARK PLUGS IS DAMAGED DUE TO PISTON DAMAGE, HOLE IN PISTON. IF EXTRA DAMAGE IS FOUND ON TEAR DOWN, COMPLETE ENGINE REPLACEMENT. This is direct from the repair facilities reports. While driving my 2018 C-300 there was smoking out of tail pipe, a rough vibration, hard to control the vehicle and it was starting to lose power. Not a good situation, had to pull over and have vehicle towed to the dealership. Worst part is this is a vehicle used to transport my 5 children to and from school and activities. My 16 year old also drives this vehicle, had he been driving this with this happening to him, the outcome could have been catastrophic. Vehicle has been inspected by 2 facilities; first was a certified Mercedes Benz repair facility and the second was the service dept. of the Mercedes Benz dealership I have serviced at for over 10 years. Mercedes refuses to cover repair costs or even acknowledge the major vehicle malfunction and safety issue this presents. , which is in my view ridiculous as cracked piston is not something that normally happens as the result of normal wear and tear, especially in a 3 year old luxury car. I have read several blogs on this same issue, Mercedesworld.org with over 400K members, reddit.com, benzworld.org, metrisforum.org, and numerous others. Please review these there are numerous people dealing with this and Mercedes is refusing to acknowledge. In addition, our Mercedes Benz service rep said these pistons were changed out in the 2019 model and newer due to these issues, he said he continues to see this issue with these models and advised Mercedes is well aware.
| NHTSA ID Number: | 11423935 |
|---|---|
| Consumer Location: | LOS ANGELES, CA |
| VIN: | 55SWF4JB3JU**** |
To Whom It May Concern, I bought this certified preowned Mercedes Benz, and the recall is open. I have taken the car to the dealership, they deny me from service because its an over the air recall. The Mercedes Benz website clearly states on their letter for consumer that the remedy for this recall can be taken care at the dealership free of charge or an over the air update. Its July and I got the car back in February.
| NHTSA ID Number: | 11423998 |
|---|---|
| Consumer Location: | MIAMI BEACH, FL |
| VIN: | wddwk4jb5jf**** |
While driving in a curved onramp connecting from one street to another the vehicle experienced a complete loss of steering ability which resulted in the vehicle continuing to move straight, off the pavement, and into a wall. The vehicle bounced off of the wall and loss of steering ability continued and the vehicle could not be controlled, crossed the road, went over a guardrail, and down an embankment until it came to a stop (approx 100ft). The vehicle engine never turned off until it came to a stop at which point the vehicle was manually turned off. No airbags deployed. There were no warning lights or signals of failing components prior to the loss of steering. An initial review by the body shop states that the vehicle is a total loss. The vehicle has been meticulously dealer maintained since the time of delivery as a new vehicle. The vehicle is pending inspection by Mercedes-Benz and by the insurance representative. The issue appears to be the same as those recalls described by NHTSA campaign number 18V872000 and/or 18V850000. The vehicle was never included in either of those recall campaigns. The vehicle is available for inspection upon request, but Mercedes-Benz is picking up the vehicle to perform its inspection.
| NHTSA ID Number: | 11418776 |
|---|---|
| Consumer Location: | GERMANTOWN, MD |
| VIN: | 55swf4kbxju**** |
The contact owns a 2018 Mercedes-Benz C300 4matic. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that the equipment needed to perform the repair was not available. The manufacturer was contacted and informed the contact that the repair was an over-the-air software update. The vehicle was not yet repaired, nor was there any way to confirm that the software update was completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the START/STOP feature failed to perform as designed. The rear windows failed to raise and lower as needed. The contact took the vehicle to the dealer to be repaired. The exact repairs were unknown. The approximate failure mileage was 49,000.
| NHTSA ID Number: | 11418320 |
|---|---|
| Consumer Location: | SCOTTSDALE, AZ |
| VIN: | WDDWK6EB1JF**** |
The contact owns a 2018 Mercedes-Benz C43 AMG. The contact received notification of NHTSA Campaign Number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11414150 |
|---|---|
| Consumer Location: | SAN FRANCISCO, CA |
| VIN: | 55SWF4JB2JU**** |
MERCEDES-BENZ HASN'T UPDATED THE RECALL ON MY VEHICLE
| NHTSA ID Number: | 11413726 |
|---|---|
| Consumer Location: | ORANGE, CA |
| VIN: | 55SWF4JB0JU**** |
DATE: APRIL 13, 2021. MODEL: C300 YEAR : 2018 MILAGE: 16,000. TIME: 2.30 P.M. WHETHER: SUNNY. ROAD CONDITION: SMOOTH PROBLEM: WHILE DRIVING ON 405 SOUTH AT SPEED OF APPROX 65 TO 70 MPH FOR NO APPARENT REASON , THE CAR UDDENLY , UNEXPECTEDLY, AND FORCEFULLY SLAMMED ON THE BRAKES ( 65 TO 0 MPH) IN MATTER OF SECONDS, AND LOCKED ITS WHEELS. LEFT ME STOCK ON THE FWY. THE MOST SCARIEST EXPERIENCE AS YOU DON'T KNOW WHAT IS GOING ON OR WHAT IS GOING TO HAPPEN TO . LUCKILY THERE WERE NO VEHICLES IN MY CLOSE PROXIMITY OR WE COULD HAVE DIED ! THE WARNING SIGNS WERE ON " INOPERATIVE BREAK ASSIST SYSTEM" . THE CARS FORCE WAS SO STRONG THAT NOT ONLY JOLTED MY HEAD BACK AND FORTH, IT CAUSED MY COMPUTER TO FLY FROM THE BACK SEAT AND HIT MY HEAD IN THE FRONT SEAT. I HAD TO REPLACE THE VEHICLES SENSORY RADAR ABOUT FOUR MONTHS AGO BACK IN NOV 2020. I SEE THAT MBZ HAS RECALLED ITS 2019 MODELS AND MANY OTHER MODELS ( SOFTWARE GLITCH THAT CAN SLAM THE BREAK UNEXPECTEDLY). WHY RECALL C300 2019 AND NEWER MODELS AND NOT ALL MODELS WITH THIS DEFECTIVE SENSOR SYSTEM.. IT WILL TAKE THEM 30 MINUTES TO REPROGRAM EACH CARS SOFTWARE, YET, ARE NOT DOING IT AND ENDANGERING THE PUBLIC. WHAT HAPPENED TO ME WAS A VERY SCARY INCIDENT AND HOPE THAT YOU CAN GET THEM TO RECALL MY VEHICLE . I AM SCARED TO DRIVE IT AGAIN AS IT COULD HAPPEN AGAIN!
| NHTSA ID Number: | 11413611 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDWK4JB5JF**** |
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V058000 (COMMUNICATION, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT MERCEDES-BENZ OF SAN FRANCISCO (LOCATED AT 500 8TH ST, SAN FRANCISCO, CA 94103, (415) 673-2000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ## VIN PASSED ## MERCEDES-BENZ 2018 C300A ##*DT
| NHTSA ID Number: | 11413199 |
|---|---|
| Consumer Location: | HEMPSTEAD, NY |
| VIN: | WDDZF6EBXJA**** |
THE VEHICLE HAD A FRONT PASSENGER SIDE CRACKED RIM AND DAMAGED RUN FLAT TIRE.
| NHTSA ID Number: | 11400097 |
|---|---|
| Consumer Location: | WHITEFISH BAY, WI |
| VIN: | 55SWF4KB6JU**** |
I WAS TOLD THAT THE PRESENT RECALL HAD BEEN REPAIRED. YOU STILL HAVE IT AS AN OPEN RECALL, WITHOUT A PRESENT FIX. HOW LONG DOES IT TAKE TO REMOVE A RECALL?
