2017 MERCEDES-BENZ C-CLASS VIN: 55SWF4KB9HU227469

TBD
Condition
Unknown
Damage
Collision
Title
Clear

VIN 55SWF4KB9HU227469 Decoding Mercedes-benz Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MERCEDES-BENZ

Manufacturer Name

MERCEDES-BENZ CARS

Model

C-Class

Model Year

2017

Plant City

VANCE

Series

C300-4M

Vehicle Type

PASSENGER CAR

Plant Country

UNITED STATES (USA)

Plant State

ALABAMA

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

4

Displacement (CC)

2000

Displacement (CI)

122.0474881894

Displacement (L)

2

Fuel Type - Primary

Gasoline

Engine Configuration

In-Line

Pretensioner

Yes

Seat Belt Type

Manual

Other Restraint System Info

Type 2 seat belts for all occupants. Seat belts on all outboard designated seating positions are equipped with load limiters and pretensioners.

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2017 MERCEDES-BENZ C-CLASS Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
11%

2017 MERCEDES-BENZ C-CLASS Safety Features

Advanced Safety Features

Rearview Video Systems Standard

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger, Rear Seat
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Available
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN 55SWF4KB9HU227469

Components: VISIBILITY STRUCTURE

March 16, 2018
NHTSA ID Number: 11080335
Consumer Location: WINDSOR, CO
VIN: 55SWF4KB9HU****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 35 MPH, THE GLASS MOON ROOF SUDDENLY EXPLODED, CAUSING GLASS TO ENTER THE CABIN OF THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LOVELAND (4040 BYRD DR, LOVELAND, CO), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,000.

Components: FUEL/PROPULSION SYSTEM

November 06, 2021
NHTSA ID Number: 11439577
Consumer Location: PONCA CITY, OK
VIN: WDDWJ4KB6HF****

Summary of Complaint

Strong gas smell when car is idling and miles to empty goes down very quickly, approximately a mile or more a minute. There is no recall for this problem and Mercedes is very aware of this problem.

Components: SEAT BELTS

May 31, 2018
NHTSA ID Number: 11438495
Consumer Location: CARMEL, IN
VIN: WDDWK4KB6HF****

Summary of Complaint

The contact owns a 2017 Mercedes-Benz C300. The contact stated upon taking the front driver seat belt off she noticed, it was not fully retracting. There were no warning lights illuminated. The contact also stated that the front passenger’s side seat belt was not fully retracting. The contact stated she received notification of NHTSA Campaign Number: 21V032000 (Seat Belts). The vehicle was taken to the dealer for recall repair; however, the dealer informed the contact that the seat belts did not qualify for the recall repair because the seat belts were fully retracting. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle recall history did not show that the VIN had been included in the recall. The vehicle was not repaired. The approximate failure mileage was 2,500.

Components: STEERING UNKNOWN OR OTHER

March 14, 2019
NHTSA ID Number: 11438296
Consumer Location: GROVELAND, FL
VIN: 55swf4jbxhu****

Summary of Complaint

I was driving on a straight away doing the speed limit which is reported seconds before the car crash. The steering wheel turned to the left really hard out of no where and wouldn’t let me gain control over the car again. I was sober it was 9am and I was aware of my driving. I ended up spinning out and landed in the ditch feet away from the light pole. I made it know to everyone what happened, but they looked at me crazy. I stopped driving that car and sent it back to Mercedes to get a detailed inspection. Which lasted about 30 days for them to get back to me about what happened. When I received the call to get my car they didn’t provide any information about the incident. Instead they just sent it to corporate and left me in the dark. I was in pain during this whole time. I was couldn’t find a lawyer that was willing to help. It’s been three years since the incident and I will have to live with pain for the rest of my life. It’s not fair that we need thousands of dollars to be heard. I have all communication and documentation that was given during the time of incident.

Components: FUEL/PROPULSION SYSTEM

October 15, 2021
NHTSA ID Number: 11438159
Consumer Location: RUSSELLVILLE, AL
VIN: 55SWF4KB1HU****

Summary of Complaint

Strong gas odor in the cabin and in motion to the point of causing me to be light headed with my children in the car. Smell of gas coming from the engine when parked. No lights or warnings and it does not occur all of the time just sometimes however ive noticed it 3x the last 5x i have drove my car, the cabin was only extremely bad once.

Components: SEAT BELTS

March 21, 2021
NHTSA ID Number: 11437625
Consumer Location: TALLAHASSEE, FL
VIN: WDDWK6EB9HF****

Summary of Complaint

The contact owns a 2017 Mercedes-Benz AMG C43. The contact stated that the driver’s and passenger’s side front seat belt retractors had malfunctioned, and the seat belts would not retract after unlocking. The vehicle was taken to the local dealer who performed the recall repair under the NHTSA Campaign Number: 21V032000 (Seat Belts). The contact indicated that after retrieving the vehicle, the failure was still present. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 50,000.

Components: SUSPENSION ELECTRICAL SYSTEM UNKNOWN OR OTHER

September 26, 2021
NHTSA ID Number: 11434435
Consumer Location: CHARLOTTE, NC
VIN: WDDWJ8HB7HF****

Summary of Complaint

The car was parked on my driveway, As soon as i started it, I got a message 'The electronic rear axle differential lock is inoperative' NHTSA previously issued a recall for 2017 C63s AMG models. I purchased this vehicle from Carvana in April 2021 with clean single owner carfax. The manufacture warranty has expired. I have seen lots of posts on Mercedes forum talking about this issue where Mercedes did fix the issue free of cost. Since there is no open recall on my vehicle, I am not sure what to do.

Components: FUEL/PROPULSION SYSTEM

August 22, 2021
NHTSA ID Number: 11430028
Consumer Location: DULUTH, GA
VIN: 55SWF4JB2HU****

Summary of Complaint

MB USA extended the warranty coverage on the low pressure fuel hoses that connects to the high pressure fuel pump. The reason is "under certain cold ambient conditions during a cold start of the engine, the low pressure fuel hose at that connection may experience slight fuel weeping". MB USA, however, ruled out a safety risk. NHTSA needs to investigate it. If MB USA found the fuel pressure line is defective, they needed to do a recall. I believe it must be a recall as fuel leaks is not only a safety risk but also a serious health hazard to the occupants. What if the occupants have sinusitis and don't smell well. What if the leaks is too small to smell enough but can still be a health issue.

Components: ELECTRICAL SYSTEM FORWARD COLLISION AVOIDANCE

August 20, 2021
NHTSA ID Number: 11429955
Consumer Location: SUMMERVILLE, SC
VIN: 55SWF4JB4HU****

Summary of Complaint

Light came on tonight and stayed on, Collinsion prevention assist inoperable. Car has been involved in any collision for this system to quit out of the blue

Components: STRUCTURE

March 18, 2021
NHTSA ID Number: 11429743
Consumer Location: LOXAHATCHEE, FL
VIN: 55swf4je4hu****

Summary of Complaint

The contact owns a 2017 Mercedes-Benz C300. The contact received notification of NHTSA Campaign Number: 21V197000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 60 MPH, the sunroof panel detached from the vehicle. The approximate failure mileage was 39,000. Parts distribution disconnect.

Components: UNKNOWN OR OTHER

August 18, 2021
NHTSA ID Number: 11429627
Consumer Location: PINELLAS PARK, FL
VIN: WDDWJ4JB0HF****

Summary of Complaint

On August 18th, 2021 the roof panel between the windshield and the panoramic roof completely detached while driving on the highway. Luckily no accidents or injuries are reported. Safety recall for this issue has been issued since March 2021 but the factory hasn't produced the parts to send to the dealerships to make the necessary repair to this day. The car is currently unusable and unsafe to drive. Even if the dealership attempts to re-attach another panel they won't have the right adhesive, instructions, and panels that the engineers in the Mercedes factory redesigned to remedy this issue.

Components: SEAT BELTS

August 17, 2021
NHTSA ID Number: 11429506
Consumer Location: ANCHORAGE, AK
VIN: WDDWK6EB8HF****

Summary of Complaint

The contact owns a 2017 Mercedes-Benz C43 AMG. The contact received a recall notification for NHTSA Campaign Number: 21V032000 (Seat Belts) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.

Components: SEAT BELTS

July 05, 2021
NHTSA ID Number: 11426152
Consumer Location: PLEASANT VIEW, UT
VIN: 55SWf4KB1HU****

Summary of Complaint

For the past several weeks the seat belt warning light goes on and the chime sounds intermittently while I am driving with the driver seat belt engaged. Also; while this is happening, the seat belt pretensioner repeatedly deactivates and activates. The vehicle is available for inspection at my home in Pleasant View, Utah. Can my safety be compromised if the pretensioner is not activated? Will the driver air bag function if it thinks the seat is empty? The Mercedes Dealer was no help; all the Customer Service person could tell me was there was not a Recall on my vehicle. "Just make an appointment and we will do a Diagnostic Inspection for $179." I have made an appointment with my local Mechanic on Thursday, July 29, and hope that he can fix it.

Components: SEAT BELTS

July 20, 2020
NHTSA ID Number: 11425652
Consumer Location: DELRAY BEACH, FL
VIN: wddwk4jb2hf****

Summary of Complaint

The contact owns a 2017 Mercedes-Benz C300. The contact stated that the driver’s and passenger’s side front seat belts failed to retract completely upon release. Due to the failure, the seat belts would fall to the floor upon release from the buckle. The contact then received notification of NHTSA Campaign Number: 21V032000 (Seat Belts). The contact had taken the vehicle to the dealer and had the recall serviced however, upon return of the vehicle, the failure persisted. The contact was willing to supply the part but not the labor costs, he was informed that the retractor assembly needed to be replaced. The contact was informed that the seat belt retractors were not under recall. The contact was provided an estimate for the repair which he declined. Mercedes was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.

Components: AIR BAGS

June 30, 2021
NHTSA ID Number: 11423870
Consumer Location: BAKERSFIELD, CA
VIN: 55swf4kb4hu****

Summary of Complaint

I was in a car accident on June 30,2021. A Car collided into my drivers side at the front left wheel. My airbags did not deploy and i was injured. my injuries consisted of neck, shoulder, and lower back. I was also thrown to the passenger side of the vehicle because my seat belt did not seem to lock. Thank you, [XXX] email- [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Components: ENGINE

June 08, 2021
NHTSA ID Number: 11420137
Consumer Location: SUMMERVILLE, SC
VIN: 55SWF4JB4HU****

Summary of Complaint

Vehicle won’t start or hard to start

Components: STEERING SUSPENSION

June 05, 2021
NHTSA ID Number: 11419835
Consumer Location: RIVERSIDE, CA
VIN: WDDWJ8HB8HF****

Summary of Complaint

The electronic rear axle differential lock is inoperative; NHTSA previously issued a recall but I was never given a date to fix by the manufacturer.

Components: ELECTRICAL SYSTEM COMMUNICATION

May 17, 2021
NHTSA ID Number: 11419197
Consumer Location: DOUGLASVILLE, GA
VIN: 55swf4kb6hu****

Summary of Complaint

The contact owns a 2017 Mercedes-Benz C300. The contact received notification of NHTSA campaign number: 21V058000 (Communication, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer claimed that the manufacturer was responsible for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Components: POWER TRAIN ENGINE

March 15, 2019
NHTSA ID Number: 11416040
Consumer Location: POWAY, CA
VIN: WDDWJ6EB9HF****

Summary of Complaint

VEHICLE JERKS VERY VIOLENTLY WHEN ACCELERATING OR USING PADDLE SHIFTERS (IN MANUAL MODE). OTHER OWNERS SEEM TO ENCOUNTER SAME ISSUE

Components: STEERING ELECTRICAL SYSTEM UNKNOWN OR OTHER

May 07, 2021
NHTSA ID Number: 11415611
Consumer Location: CLEVELAND, OH
VIN: 55SWF4KB6HU****

Summary of Complaint

SO I JUST GOT MY MERCEDES BENZ C300 4MATIC I ONLY HAVE 44,711 MILES ON IT AND I BARELY DRIVE IT, SO TODAY I WAS DRIVING AND THE WHOLE DAY THINGS WERE GREAT AND I STOPPED AT A STORE GOT BACK IN AND IT SAYS 'POWER STEERING MALFUNCTION' I WAS ON A STREET IN THE CITY, I'M ON CONFUSED ON HOW THIS IS HAPPENING TO A CAR I JUST GOT FROM THE DEALERSHIP THAT IS PRACTICALLY NEW, NOW LET ME MENTION THAT THIS IS A ON AND OFF ISSUE THROUGH OUT THIS WHOLE DAY IT HAS CAME ON AND OFF TWICE

Components: UNKNOWN OR OTHER

April 26, 2021
NHTSA ID Number: 11415193
Consumer Location: ORANGE, CA
VIN: 55SWF4JB2HU****

Summary of Complaint

VIN: [XXX] YEAR: 2017 MAKE: MERCEDES-BENZ MODEL: C300W NHTSA RECALL NUMBER: 21V058 RECALL DATE: FEBRUARY 26, 2021 MANUFACTURER RECALL NUMBER: 2021030015 HI MY NAME IS [XXX]. I'M HERE TO COMPLAINT ABOUT MY DEALER DIDN'T NOT HELP ME FOR RECALL. MY RECALL IS THE SOFTWARE DESIGN OF THE COMMUNICATION MODULE MAY FAIL TO COMMUNICATE THE CORRECT VEHICLE S LOCATION FOR THE EMERGENCY CALL SYSTEM ("ECALL") IN THE EVENT OF A CRASH. I TRIED TO DO THIS RECALL ASAP OTHERWISE I CANNOT DO BUSINESS FOR MY CAR. THEY KEEP TOLD ME IT WILL AUTOMATICALLY UPDATE, ETA 4/26. BUT I KEEP WAITING. NOTHING HAPPEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: WHEELS UNKNOWN OR OTHER

April 09, 2021
NHTSA ID Number: 11407324
Consumer Location: PENNINGTON, NJ
VIN: 55SWF6EB4HU****

Summary of Complaint

DOCUMENTATION ERRORS AND OMISSIONS MISINFORMATION REGARDING PROPER REPLACEMENT WHEEL. THIS MISINFORMATION COULD RESULT IN WHEELS WITH IMPROPER FIT BEING INSTALL POTENTIALLY RESULTING IN ABNORMAL HANDLING, DIMINISHED BRAKING PERFORMANCE AND IN EXTREME CASES POSSIBLE SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGH SPEED. MERCEDES PARTS WEB SITE, HTTPS://MBPARTS.MBUSA.COM, LISTS PARTS 205-401-11-00-7X23 FRONT AND 205-401-12-00-7X23 REAR AS THE PROPER REPLACEMENT WHEELS. THE SELLING DEALER, MERCEDES-BENZ OF FLEMINGTON, NJ INSISTS THAT THESE ARE NOT THE PROPER WHEELS BUT PARTS 205-401-48-00-7X23 FRONT AND 205-401-72-00-7X23 REAR ARE THE PROPER WHEELS. ALL THESE WHEELS ARE AVAILABLE FROM NUMEROUS RESELLERS. PURCHASING AND INSTALLING THE HTTPS://MBPARTS.MBUSA.COM LISTED WHEELS COULD RESULT IN THE AFOREMENTIONED SAFETY ISSUES.

Components: WHEELS

December 27, 2019
NHTSA ID Number: 11407326
Consumer Location: PENNINGTON, NJ
VIN: 55SWF6EB4HU****

Summary of Complaint

WHEEL LIPS ON THIS VEHICLE DEFORM WITH LITTLE PROVOCATION RESULTING IN RAPID AIR LOSS, LOSS OF HANDLING AND IN EXTREME CASES A CRASH. THE SHAPE OF THESE WHEELS DEVIATES FROM OTHER ALLOY WHEELS IN A WAY THAT PROMOTES THIS BEHAVIOR. THE CURVE OF THE RIM BARREL BETWEEN THE LIPS (ALSO KNOW AS THE BELL) IS MUCH SHALLOWER THAN MANY OTHER WHEELS. THE RESULT IS THAT THE ANGLE AT WHICH THE BARREL MEETS THE LIPS IS CLOSER TO A RIGHT ANGLE THAN COMMON. THE BARREL MEETING THE LIP AT AN ANGLE CLOSER TO PARALLEL WITH THE PAVEMENT GREATLY INCREASE THE RISK THAT SUDDEN DEFLATION COULD OCCUR RESULTING IN THE AFOREMENTIONED SAFETY ISSUES.

Components: ENGINE

March 27, 2021
NHTSA ID Number: 11405394
Consumer Location: NEW PHILADELPHIA, OH
VIN: WDDWJ8HB8HF****

Summary of Complaint

THIS CAR IS NOT EQUIPPED WITH ENOUGH PROTECTION FOR THE FRONT RADIATORS TO PREVENT DAMAGE FROM DEBRIS. THIS IS A KNOWN ISSUE FOR 2017 AND UP VEHICLES. THE RADIATOR SEEMS TO BE VERY FRAGILE DUE TO THE DESIGN AND THERE HAVE BEEN MANY REPORTS OF THE ISSUE, BUT CLAIMS ARE DENIED DUE TO BEING 'ROAD DEBRIS' BUT MERCEDES-BENZ FAILS TO ACKNOWLEDGE THIS IS A MAJOR ISSUE WITH MULTIPLE CLASSES OF THEIR CARS. MY CAR HAS 27K MILES AND IS JUST OUTSIDE THE WARRANTY PERIOD. THE RADIATOR IS LEAKING IN MULTIPLE PLACES.

Components: SUSPENSION ELECTRICAL SYSTEM FUEL/PROPULSION SYSTEM

February 15, 2021
NHTSA ID Number: 11405100
Consumer Location: BEVERLY HILLS, CA
VIN: 55SWF4HBXHU****

Summary of Complaint

CAR IS MAKING WEIRD NOISES FROM THE FRONT ELECTRICAL AC SIDE- IT IS HARD TO BREATH AC AIR (SMELL LIKE PLASTIC) . PRESSING BRAKES CAR IS HANDLING BAD AND GOES SLIGHTLY INTO OTHER LANE. I TOOK CAR TO DEALER- THEY COULD NOT FIND THE PROBLEM

Components: STRUCTURE UNKNOWN OR OTHER

March 20, 2021
NHTSA ID Number: 11404183
Consumer Location: UNION CITY, NJ
VIN: 55SWF4KB8HU****

Summary of Complaint

FRONT PANEL GLASS OF PANORAMIC SUNROOF FLEW OFF THE CAR AS I WAS DRIVING ON THE HIGHWAY.

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

January 15, 2021
NHTSA ID Number: 11402743
Consumer Location: CONYERS, GA
VIN: 55SWF4JB3HU****

Summary of Complaint

WHEN THE CAR IS IN THE A FEATURE, WHERE IT TURNS ON AND OFF WHEN NOT IN MOTION, IT GETS STUCK IN THAT MODE AS IF A MAGNET IS HOLDING IT IN THAT POSITION. IT WILL NOT MOVE, IT STALLS. I TURN IT OFF AND TURN IT BACK ON AND SOMETIMES IT STILL WILL NOT MOVE, SOMETIMES, IT WILL NOT TURN BACK ON. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. ONCE, I PULLED TO THE SIDE OF MY MAILBOX TO PICK UP MAIL, AND ANOTHER OCCASION I PULLED INTO MY GARAGE, AND IT STOPPED, AND WOULD NOT TURN ON. THIS IS VERY DANGEROUS, I WOULD HATE TO BE IN TRAFFIC, RAILWAY CROSSING, IR STOP SIGN AND THIS OCCURRED. PEOPLES LIVES HAVE BEEN LOST DUE TO THIS ISSUE. ONE LADY WAS HIT BY A TRAIN WHEN THIS SAME SITUATION OCCURRED AND LOST HER LIFE. I AM VERY CONCERNED FOR MY SAFETY AND OF MY GRANDKIDS WHOM I TRANSPORT IN THIS CAR. IT ALSO SEEMS THAT SOMETHING IS WRONG WITH THE GEARS. SOMETIMES, I PUT IT IN REVERSE AND IT SITS THERE. I PUT IT IN DRIVE AND IT WILL NOT MOVE. I FEEL VERY UNSAFE IN THIS VEHICLE. PLEASE HELP.

Components: FUEL/PROPULSION SYSTEM

February 11, 2021
NHTSA ID Number: 11396042
Consumer Location: COLLIERVILLE, TN
VIN: WDDWJ4KB9HF****

Summary of Complaint

A FUEL LINE IN THE ENGINE COMPARTMENT JUST ABOVE THE SKID PLATE ON THE DRIVES SIDE JUST RIGHT OF THE FRONT WHEEL WELL LEAKS FUEL WHERE THE LINE IS CRIMPED COMING FROM THE HIGH PRESSURE FUEL PUMP. FUEL COLLECTS ON THE SKID PLATE AND WHEN A STOP AT IDEA PRODUCES A STRONG FUEL SMELL IN THE CABIN OF THE CAR

Components: FUEL/PROPULSION SYSTEM

May 01, 2020
NHTSA ID Number: 11395633
Consumer Location: BRONX, NY
VIN: 55SWF4KB8HU****

Summary of Complaint

GAS LEAKING IS COMMON ISSUE AND WHEN TURNING CAR ON THERE IS A GAS SMELL. WHEN TURNING HEAT ON THERE IS A GAS SMELL. MERCEDES BENZ SAID THERE IS A LOT OF ISSUES WITH THE CLAMPS. IT IS A COMMON ISSUE. CAN CAUSE FIRE.

Components: WHEELS

January 11, 2021
NHTSA ID Number: 11390221
Consumer Location: MOUNT LAUREL, NJ
VIN: WDDWK6EBXHF****

Summary of Complaint

THE WHEELS ON MY TIRES WILL CRACK AT THE SLIGHTEST STRESS FROM THE ROAD. IT COULD BE A BUMP, A TINY POT HOLE, EVEN A STICK, AND THESE TIRES WILL BECOME DEFECTIVE, EITHER BY CRACKING, BECOMING FLAT OR THE WHEEL BECOMING COMPLETELY IMMOBLIZED. I HAVE BEEN STRANDED ON THE ROAD IN THE MIDDLE OF THE NIGHT FOR HOURS BECAUSE OF THESE DEFECTIVE TIRES. I'VE COME INTO WORK UN-SHOWERED WITH NO SLEEP, BECAUSE I WAS STRANDED FOR SOMETIMES UP TO 12 HOURS BEFORE I WOULD GET HELP. ITS HAPPENED AT LEAST ONCE A MONTH FOR THE PAST 4 YEARS. THERE IS NO WAY THESE TIRES PASSED EVEN BASIC INSPECTION. THEY ARE DANGER TO ANYONE USING THEM.

Components: SEAT BELTS

March 15, 2020
NHTSA ID Number: 11387036
Consumer Location: Unknown
VIN: WDDWJ4KB3HF****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MERCEDES-BENZ C300. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE FRONT SEAT BELT PRETENSIONER FAILED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V251000 (SEAT BELTS) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL, THE VEHICLE OWNER WAS RESPONSIBLE FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. ## VIN PASSED ## MERCEDES-BENZ 2017 C300C4 ##

Components: SEAT BELTS

December 24, 2020
NHTSA ID Number: 11386566
Consumer Location: SOMERS, NY
VIN: 55SWF4KB1HU****

Summary of Complaint

REAR DRIVER SIDE SEAT BELT NOT LOCKING AND CAN NOT DEPRESS UNLOCKING BUTTON. DOESN'T LOCK BEFORE STARTING NOR AFTER CAR IS STARTED AND DRIVING. JUST PURCHASED CAR 4 MONTHS AGO BACK SEAT NEVER USED.*DT*JB

Components: VISIBILITY

December 21, 2020
NHTSA ID Number: 11384431
Consumer Location: FAYETTEVILLE, NC
VIN: WDDWJ4KB9HF****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND WAS GOING AROUND A CURVE IN THE ROAD, AN ABNORMAL SOUND WAS HEARD. THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT STATED THAT THE SUN ROOF GLASS FELL INSIDE THE CABIN OF THE VEHICLE AND ON HER SON WHO WAS SEATED IN HIS CAR SEAT IN THE REAR OF THE VEHICLE. THE CONTACT AND HER SON SUSTAINED MINOR SCRAPES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT CALLED MERCEDES-BENZ OF FAYETTEVILLE (420 GLENSFORD DR, FAYETTEVILLE, NC 28314, (910) 487-0000) AND INFORMED THE DEALER. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. ## VIN PASSED ## MERCEDES-BENZ C300 C4 2017 ##

Components: FUEL SYSTEM, GASOLINE

September 15, 2020
NHTSA ID Number: 11383821
Consumer Location: HOUSTON, TX
VIN: WDDWF4JB5HR****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE THE HEATER WAS ACTIVATED, THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE VENTS INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE FUEL ODOR ONLY OCCURRED DURING THE WINTER. THE CONTACT ALSO STATED THAT THE FUEL TANK HOSE CLIP THAT GOES TO THE ENGINE BECAME LOOSE AND CAUSE THE FUEL ODOR TO PENETRATE INSIDE THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. ## VIN PASSED ## MERCEDES-BENZ 2017C300 ##

Components: ELECTRICAL SYSTEM

November 08, 2020
NHTSA ID Number: 11373777
Consumer Location: Unknown
VIN: WDDWJ4JB5HF****

Summary of Complaint

TL* THE CONTACT OWNED A 2017 MERCEDES-BENZ C300C. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THEY WERE INFORMED THAT THEIR VEHICLE WAS ON FIRE. THE VEHICLE'S CONSOLE HAD CAUGHT ON FIRE. THE CONTACT STATED THE FIRE DEPARTMENT HAD PUT OUT THE FIRE. THE VEHICLE WAS DEEMED TOTALED DUE TO THE ENTIRE INSIDE BEING COMPLETELY BURNED. THERE WERE NO INJURIES. A REPORT WAS FILED BY THE FIRE DEPARTMENT STATING THAT THE FIRE WAS CAUSED BY ELECTRICAL FAILURES. THE DEALER (MERCEDES-BENZ OF STEVENS CREEK 4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129; (408) 641-4610) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V114000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT APPROXIMATELY, TWO MONTHS AGO A FUSE LINE UNDERNEATH THE FRONT PASSENGER SEAT HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE DEALER MENTIONED ABOVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Components: UNKNOWN OR OTHER

September 13, 2020
NHTSA ID Number: 11354963
Consumer Location: DALLAS, TX
VIN: WDDWJ4JB5HF****

Summary of Complaint

I WAS DRIVING ON THE HIGHWAY DOING ABOUT 55 MPH AND IT FELT LIKE SOMETHING FELL OUT OF THE SKY AND LANDED ON THE CAR, I INSTANTLY THOUGHT THAT I HIT SOMETHING BUT I DIDN'T IT WAS FOLLOWED BY A LOUD SOUND THAT SOUNDED LIKE A GUNSHOT FOLLOWED BY THE ENTIRE GLASS ROOF PANEL EXPLODING AND CRASHING DOWN INTO IN ME CAUSE MULTIPLE CUTS AND CAUSED ME TO SWERVE ON THE HIGHWAY. ## VIN PASSED ## MERCEDES-BENZ 2017 ##

Components: ENGINE

July 31, 2020
NHTSA ID Number: 11343507
Consumer Location: LAS VEGAS, NV
VIN: WDDWJ4JB7HF****

Summary of Complaint

CAR STARTED TO VIBRATE AT IDLE THEN GRADUATED TO SHAKING AT ALL TIMES EVEN DURING ACCELERATION. ACCELERATION VERY SLOW, STUCK FEELING. BROUGHT TO MERCEDES AT 28K MILES. THEY STATED IT IS A CRACKED PISTON IN CYLINDER 1. THIS IS APPARENTLY A VERY COMMON ISSUE WITH THIS ENGINE BUT THERE ARE NO RECALLS YET.

Components: ENGINE

April 01, 2020
NHTSA ID Number: 11342812
Consumer Location: EL CAJON, CA
VIN: WDDWJ4JB7HF****

Summary of Complaint

2017 MERCEDES C300 COUPE 49,000 MILES. THIS CAR HAS BEEN TO THE SERVICE CENTER 10 TIMES FOR ENGINE PROBLEMS " VIBRATIING, JERKING, SHAKING AND TICKING" LAST VISIT AT HOEHN MERCEDES,. SERVICE TECH SAID THAT THESE ENGINES AUTOMATICALLY VIBRATE AND JERK AND THAT IS JUST THE NATURE OF THE BEAST?? WTHECK???!! HAVE ALREADY HAD PISTON 1 CRACK AND BREAK, MECHANIC NEVER FOUND THE BROKEN PIECE. CAR IS MUCH WORSE SINCE THAT REPAIR. HOEHNN MB TOLD ME THAT THEY WERE REPLACING THE ENGIBE BUT WHWN I PICKED UP THE VAN THEY SAID THEY DECIDED JUST TO REPLACE PISTON #1

Components: ELECTRICAL SYSTEM ENGINE VISIBILITY/WIPER

May 01, 2020
NHTSA ID Number: 11337524
Consumer Location: EL CAJON, CA
VIN: WDDWJ4JB7HF****

Summary of Complaint

PISTON 1 CRACKED AT 48,000 MILES. MB TOLD OWNER THAT THE ENGINE HAD TO BE REPLACED BUT WHEN FINDING OUT THAT THE WARRANTY WAS UP AT 50,000 THEY REPLACED THE PISTON INSTEAD. CAR IS STILL SHAKING AT IDLE AND ROUGH RIDE. ENGINE SHAKES AND JERKS.

Components: VISIBILITY/WIPER

May 01, 2020
NHTSA ID Number: 11337525
Consumer Location: EL CAJON, CA
VIN: WDDWJ4JB7HF****

Summary of Complaint

CAR IS A 2017 MERCEDES C300 COUPE AND HAS HAD TO REPLACE WINDSHIELD 3 TIMES. PROBLEMS WITH WINDSHIELD CRACKING. 1ST REPAIR CAR CAME FROM DEALERSHIP WITH A LONG CRACK ON DRIVERS SIDE, 2ND CAR WAS AT SERVICE CENTER FOR 3 WEEKS TO A MONTH AND CUSTOMER CAME TO PICK UP THE CAR AND LONG CRACK ACROSS THE TOP OF WINDSHIELD. HAPPENED WHILE IN MB POSSESION

MERCEDES-BENZ C-CLASS Sold

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