Components: STRUCTURE
May 20, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11417921 |
|---|---|
| Consumer Location: | BIRDSBORO, PA |
| VIN: | wddgf8ab2dr**** |
The Contact owns a 2013 Mercedes Benz C300. The contact stated that the vehicle exhibited a knocking sound and an abnormal vibration when driving. The Contact took the vehicle to the dealer for an inspection and the Dealer found the Sub Frame was corroded and had a hole. The dealer advised that the sub-frame needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 60,0000.
| NHTSA ID Number: | 11343424 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDGF8AB2DR**** |
TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C300. THE CONTACT STATED THAT SHE HAD TAKEN HER VEHICLE TO MERCEDES-BENZ OF WEST CHESTER DEALER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382) TO BE SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). DUE TO THE PARTS BEING UNAVAILABLE AT THAT TIME, BOTH HER DRIVER AND PASSENGER SIDE AIR BAGS WERE TURNED OFF. THE CONTACT WAS INFORMED AT THE TIME THAT THE DEALER'S POLICY WAS TO HAVE THE AIR BAGS TURNED OFF UNTIL THE PART BECAME AVAILABLE. ON JULY 19,2020, THE CONTACT SUFFERED A SEIZURE WHILE DRIVING AT APPROXIMATELY 35 MPH. DUE TO THE SEIZURE, THE CONTACT SIDE SWIPED A TELEPHONE POLE AND DROVE INTO A FLOWER BED. ONCE SHE RAN OVER THE FLOWER BED, THE VEHICLE CATAPULTED INTO THE AIR AND THE VEHICLE LANDED ON HER DRIVER SIDE. THE SIDE CURTAIN AIR BAGS, WHICH WERE STILL ACTIVATED, DID NOT DEPLOY UPON IMPACT. THE AUTHORITIES WERE CALLED AND THE PARAMEDIC WERE FORCED TO BREAK THROUGH HER WINDSHIELD AND SUNROOF TO REMOVE HER FROM THE VEHICLE. THE CONTACT WAS IMMEDIATELY TRANSPORTED BY AMBULANCE TO A LOCAL HOSPITAL WHERE SHE WAS TREATED FOR A CONCUSSION AND A MISSING TOOTH. A POLICE REPORT WAS FILED AT THE SCENE. THE VEHICLE WAS TOTALED AND TOWED TO AN INDEPENDENT TOW YARD. THE VEHICLE WAS THEN PLACED INTO THE POSSESSION OF HER INSURANCE COMPANY. THE DEALER NOR THE MANUFACTURER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,815. *DT*JB*DT*JB*DT*JB
| NHTSA ID Number: | 11286829 |
|---|---|
| Consumer Location: | GROVELAND, MA |
| VIN: | WDDGF8AB2DR**** |
THIS RECALL HAS BEEN OPEN 11 MONTHS WITH NO REMEDY YET AVAILABLE. I'M AFRAID TO DRIVE WITH PASSENGERS IN THE FRONT SEAT DUE TO THE FAULTY AIR BAG THAT EXISTS IN MY CAR. PLEASE MAKE THE MANUFACTURER REPLACE THE DEFECTIVE AIR BAG SO THAT MY CAR IS SAFE ONCE AGAIN.
| NHTSA ID Number: | 11254957 |
|---|---|
| Consumer Location: | WINSTON-SALEM, NC |
| VIN: | WDDGF8AB2DR**** |
2013 MERCEDES BENZ 300C. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
| NHTSA ID Number: | 10926253 |
|---|---|
| Consumer Location: | DUNN, NC |
| VIN: | WDDGF8AB2DR**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE VEHICLE FAILED TO STOP. IN ORDER TO STOP THE VEHICLE, THE CONTACT HAD TO WAIT UNTIL THE VEHICLE CAME TO A STOP AND THEN TURNED OFF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
| NHTSA ID Number: | 11418551 |
|---|---|
| Consumer Location: | CHARLESTON, WV |
| VIN: | WDDGF8AB8DR**** |
Mercedes dealership mechanic found rear subframe rusted through on 5/20/21 during oil change. Mechanic advised car is unsafe to drive, subframe can break apart while driving and cause accident. Dealership also advised this is a known issue with my model/year vehicle but currently no recall for it in the US, but there is a recall for this issue in Canada. I called Mercedes Benz USA customer care and spoke to a supervisor Benjamin who said they will not cover any repair expense for this issue.
| NHTSA ID Number: | 11414261 |
|---|---|
| Consumer Location: | MILTON, GA |
| VIN: | WDDGF4HB3DR**** |
WHILE PULLING INTO GARAGE, THE STEERING WHEEL LOCKED IN PLACE AND WOULD NOT TURN. THE DEALER DIAGNOSED A FAULTY ESL (ELECTRONIC STEERING LOCK), THE REPAIR WAS COMPLETED AT A COST TO ME OF $1,140.70. MERCEDES BENZ USA REFUSED TO REIMBURSE.
| NHTSA ID Number: | 11414313 |
|---|---|
| Consumer Location: | WEST PALM BEACH, FL |
| VIN: | WDDGF4HB5DR**** |
DRIVING VEHICLE NORMALLY AND TURN THE WHEEL AND HEAR CLICKING SOUND FROM AROUND STEERING WHEEL. FRONT, DRIVERS AIR BAG MALFUNCTION LIGHT IS ILLUMINATED AND HORN NOR ANY CONTROLS ON STEERING WHEEL WORK AT ALL. ERROR MESSAGE DISPLAYED "FRONT LEFT MALFUNCTION, SERVICE REQUIRED" SYMBOL FOR AIRBAG DISPLAYED. TOOK VEHICLE TO MERCEDES OF PALM BEACH DEALERSHIP AND THEY STATED THEIR WERE NO OPEN RECALLS ON THIS MODEL. I MENTIONED CAMPAIGN 2017120024 (ELEC) CAMPAIGN DESC. 1709P46C62 (ELEC) AND THEY STATE NO OPEN RECALLS ON MY VEHICLE. TOOK VEHICLE TO REPUTABLE ESTABLISHED MERCEDES REPAIR SHOP AND THEY DIAGNOSED THE ISSUE AS "NO COMMUNICATION WITH STEERING CONTROL MODULE" REPAIRMAN STATES THIS IS A COMMON ISSUE WITH THIS CAR. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE WITH THIS VEHICLE AS THE AIRBAG MALFUNCTION CAN POSSIBLY CAUSE SERIOUS INJURY TO THE DRIVER AND THE HORNS INABILITY TO FUNCTION PREVENTS THE DRIVER FROM ALERTING ANY OTHER DRIVERS IF THEY STRAY FROM LANE, ARE BACKING OUT OF PARKING SPACE, OR DISTRACTED AT A RED TRAFFIC SIGNAL.
| NHTSA ID Number: | 11414126 |
|---|---|
| Consumer Location: | MASON, OH |
| VIN: | WDDGF8AB0DA**** |
THE REAR SUBFRAME RUSTED THROUGH RISKING THE CONTROL ARMS FROM DETACHING FROM THE FRAME. THIS COULD CAUSE THE CAR TO BE UNCONTROLLABLE WITH THE RIGHT, REAR WHEEL AND CONTROL ARM FROM DETACHING FROM THE VEHICLE.
| NHTSA ID Number: | 11406223 |
|---|---|
| Consumer Location: | LITITZ, PA |
| VIN: | WDDGF8AB6DR**** |
REAR SUB FRAME RUST DIAGNOSED AT THE DEALER
| NHTSA ID Number: | 11404709 |
|---|---|
| Consumer Location: | PHOENIXVILLE, PA |
| VIN: | WDDGF8AB1DR**** |
MERCEDES C300 SEDAN SUB FRAME HAS A HOLE AND IS BREAKING APART. IT WAS TAKEN IN FOR SERVICE WHEN THE PROBLEM WAS FOUND. I SEE MULTIPLE COMPLAINTS FOR THIS OCCURRING WITH OTHER OWNERS BUT THERE HASN'T BEEN A RECALL. HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP
| NHTSA ID Number: | 11391140 |
|---|---|
| Consumer Location: | UNION CITY, CA |
| VIN: | WDDGF4HB6DR**** |
II WAS DRIVING AND CAR STEERING WHEEL GET STUCK DID NOT MOVE UP AND DOWN AND ALSO FRONT RIGHT SEAT DID NOT MOVE.
| NHTSA ID Number: | 11391106 |
|---|---|
| Consumer Location: | HAGATNA, GU |
| VIN: | WDDGF4HB5DA**** |
I HAVE SEVERAL SAFTEY RECALLS AND PERFORMANCE RECALLS. RIGHT NOW MY CAR IS NOT OPERABLE DUE TO THESE RECALLS. THERE IS NO DEALER ON MY ISLAND. THIS VEHICLE WAS PURCHASED BRAND NEW FROM HAWAII AND SHIPPED TO GUAM. THE DEALER IS REQUESTING US TO SHIP BACK THE VEHICLE TO FIX THESE RECALLS. WHICH WILL COST ME ABOUT 10,000.00 FOR SHIPPING. HOW DO I GO ABOUT THIS.
| NHTSA ID Number: | 11385780 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDDGF4HB0DA**** |
I WAS DRIVING ON THE FREEWAY I10 I WAS DOING 65 MPH I TRY TO PASS A CAR SO I ACCELERATED THE CAR BUT THE CAR WAS NOT GETTING THE POWER AND MY CHECK ENGINE LIGHT CAME ON SO I SAFELY PULL OUT OF THE FREEWAY AND INSPECTED THE CAR WITH A SCANNER AND IT SHOWED A CODE SO I SEARCH IN GOOGLE AND IT APPEARS A FAILURE OF THE HIGH PRESSURE FUEL PUMP, I MANAGED TO TAKE THE CAR TO MY HOUSE DISCONNECTED THE BATTERY AND THE CHECK ENGINE LIGHT DISAPPEARED BUT THE RPM'S WHERE IRREGULAR AND THE ACCELERATION WAS FAILING MORE OFTEN. IT APPEARS THAT I'M NOT THE ONLY ONE THAT HAVE HAD THIS PROBLEM WHILE I WAS LOOKING IN GOOGLE AND YOUTUBE MANY PEOPLE HAD THE SAME PROBLEM WHILE TRYING TO ACCELERATE.
| NHTSA ID Number: | 11376967 |
|---|---|
| Consumer Location: | WAXAHACHIE, TX |
| VIN: | WDDGF4HB8DR**** |
ELV LOCK FAILURE ON THE IN THE STEERING COLUMN, VEHICLE DISABLED
| NHTSA ID Number: | 11374350 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDGF4HB8DR**** |
HELLO, I BOUGHT MY CAR FROM LOCAL DEALER, USED WITH 69K MILES. DELIVERED IT WITH CHECK ENGINE LIGHT. DEALER CLAIMED IT WAS LOW WINDSHIELD WASHER FLUID. I TEST DRIVE IT AND TOOK CAR TO MY HOUSE. AFTER A MONTH, I WENT TO MERCEDES BENZ SERVICE STATION WHERE I FOUND OUT THE CAMSHAFT ADJUSTER IS OUT. COSTING ANOTHER $4900. I RESEARCH MORE ON THIS ISSUE; THIS IS A FLAW IN THE MERCEDES M271 ENGINE. AFTER A CERTAIN AMOUNT OF MILEAGE, THE CAMSHAFT AND TIMING CHAIN HAVE BEEN MALFUNCTIONING IN MOST MERCEDES C250 CARS. MERCEDES DID A RECALL ON IT YEARS AGO THE CAMSHAFT ADJUSTER SOLENOID IS VERY FAULTY AS IT HAPPENS TO MOST C250 VEHICLE OWNERS. THE CHECK ENGINE STAYS ON EVERY DAY, THERE ARE 1000S OF PEOPLE REPORTED THIS ISSUE WITH MERCEDES.
| NHTSA ID Number: | 11366585 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | WDDGF4HB1DR**** |
AIRBAG WAS DEPLOYED ONCE THEY CAR WAS TURN ON, AS I SHIFTED TO REVERSE TO BACK AWAY FROM A PARKING SPOT, AIRBAG DEPLOYED. NO IMPACT, NO COLLISION, NO POT HOLES. VEHICLE WAS ABOUT TONREVERSE. AIRBAG STRUCK PRIMARILY IN THE CHEST, NECK, AND THROAT. WHIPLASH EFFECT HAS ALSO CAUSE LOWER BACK PAIN.
| NHTSA ID Number: | 11365575 |
|---|---|
| Consumer Location: | STOCKTON, CA |
| VIN: | WDDGF4HB4DR**** |
I WAS ON THE 99 FREEWAY DRIVING NORMAL SPEED AND HIT BRAKES TO TAKE THE DENAIR EXIT. THE CAR SPED UP! LIKE TURBO POWER! THE SPEEDOMETER WAS AT 90 MPH AS I FLEW THROUGH A RED LIGHT AT TOP OF THE RAMP! I HAD TO CONTINUE DOWN RAMP BACK ON FREEWAY. PUSHING AND PUSHING ON BRAKES BUT NOTHING HAPPENED! NEXT RAMP WAS A BIT STEEPER , SO TRIED AGAIN TO SLOW CAR DOWN! IT STARTED TO SLOW AND I WAS ABLE TO PUT CAR IN NEUTRAL AS IT CAME TO STOP AND I POWERED THE CAR OFF. I WAS APPROXIMATELY 50 MILES FROM HOME AND HAD TO BE TOWED TO MERCEDES OF STOCKTON. AFTER THEIR REPAIR DEPARTMENT CHECKED MY CAR, THEY FOUND THE BRAKE BOOSTER WAS BAD AND THE TURBO PIPE HOSE WAS TORN( DUE TO WEAR AND TEAR). I HAD PREVIOUSLY (2 MONTHS EARLIER)HAD MY CAR IN FOR COMPLETE CHECK UP BY THE STOCKTON, CALIFORNIA DEALERSHIP AND NOTHING WAS DETECTED. I FEEL THIS A SAFETY ISSUE! I COULD HAVE BEEN KILLED! ALSO I BELIEVE THIS TO BE MANUFACTURE DEFAULT, THE COST TO FIX IS $2,400, AND I ALWAYS BRING MY CAR IN FOR REGULAR SERVING. THANK YOU
| NHTSA ID Number: | 11365443 |
|---|---|
| Consumer Location: | AUBURN HILLS, MI |
| VIN: | WDDGJ4HB0DG**** |
MY MECHANIC TOLD ME THAT MY 2013 MERCEDES C250 HAS A TIMING CHAIN/CAMSHAFT ADJUSTER SPROCKET PROBLEM AND THAT IT HAPPENS A LOT ON THESE CARS. I FOUND HUNDREDS OF OTHER PEOPLE ONLINE WITH THE SAME PROBLEM. IT STARTS USUALLY AS SOON AS THE WARRANTY ENDS. THE COST TO FIX IT AT THE DEALERSHIP IS $5600. IT IS POTENTIALLY DANGEROUS AS YOUR ENGINE WILL EVENTUALLY GET DAMAGED WHILE YOU ARE DRIVING AND CAUSE A TERRIBLE ACCIDENT.
| NHTSA ID Number: | 11361818 |
|---|---|
| Consumer Location: | WESTFORD, MA |
| VIN: | WDDGJ8JB2DG**** |
2013 MERCEDES BENZ C-350. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE MANUFACTURER STATED THE PARTS WERE NOT AVAILABLE. *JS
| NHTSA ID Number: | 11361240 |
|---|---|
| Consumer Location: | PEACHTREE CITY, GA |
| VIN: | WDDGF4HB2DR**** |
I HAVE ONLY OWNED THE CAR FOR 4 MONTHS & THE AIRBAG LIGHT TURNED ON. THE DEALERSHIP I PURCHASED MY VEHICLE AT REFUSES TO LOOK AT IT UNLESS I PAY THEM FIRST.
| NHTSA ID Number: | 11354599 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | WDDGF4HB7DR**** |
THE TIMING MECHANISM COMMONLY FAILS IN 2012-2013-2014 CARS AND THE ENGINE MAY STUTTER OR TOTALLY FAIL. THE LOCAL DEALER WANTS $7820 TO REPAIR THE CONDITION IN A CAR WHICH HAD LESS THAN 58000 MILES. THE WARRANTY IS OVER AT 50000 MILES. THE FAILURE IS COMMON AND THERE ARE MANY COMPLAINTS ON THE INTERNET AND.MANY OF THE INDEPENDENT REPAIR SHOPS KNOW ABOUT THE PROBLEM. I CAN FAX MORE DETAILS
| NHTSA ID Number: | 11352408 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | WDDGF4HB4DR**** |
I WAS DRIVING ON THE HIGHWAY DOING AROUND 70 MPH AND ALL OF A SUDDEN MY CAR LOST POWER AND START SHAKING ACTING LIKE IT DIDN'T WANT TO GO FORWARD, I WAS AFRAID THAT IT WAS GOING SHUT DOWN ON ME AND A LOT OF CARS WAS COMING BEHIND ME I WAS SO AFRAID I WAS GOING TO BE IN A BAD ACCIDENT, I WAS ABLE TO GET OVER AND COME TO A COMPLETE STOP WITHOUT INCIDENT, BUT I WAS AFRAID THE CAR WAS GOING TO SHUT OFF ON ME AND NOT START BACK UP BUT I MANAGE TO MAKE IT HOME BECAUSE I WAS ONLY A FEW MILES AWAY. THE NEXT DAY I TOOK THE CAR TO BE DIAGNOSE BECAUSE THE CHECK ENGINE LIGHT CAME ON I WENT TO THE AUTOMOBILE REPAIR SHOP TO HAVE IT DIAGNOSE AND THE CODE CAME UP FOR CAMSHAFT POSITION SENSORS I HAD THEM REPLACED, THEN MY CAR STARTED HESITATING TO START AND THE CHECK ENGINE LIGHT WOULD COME ON AND THEN GO OFF WHILE I WAS DRIVING AND I WOULD DRIVE IT FOR ABOUT 30 MINS AND THE CHECK ENGINE LIGHT WOULD COME BACK ON AGAIN STAY ON FOR A LITTLE WHILE AND GO BACK OFF AGAIN, I TOOK IT TO THE DEALERSHIP AGAIN AND I WAS INFORM THAT IT WAS THE TIMING CHAIN BUT I DIDN'T BELIEVE IT, BECAUSE I HAD JUST REPLACED THE SENSORS AND THE SPARK PLUGS AND I DIDN'T HAVE THAT MANY MILES ON IT AND I HAVE ONLY HAD THE CAR FOR 3 1/2 YEARS, I STILL DIDN'T BELIEVE IT THEN MY CAR STARTED TO HESITATE ON STARTING UP AND LOOSING POWER WHEN I WAS DRIVING IT AGAIN, SO I TOOK IT TO ANOTHER AUTOMOBILE REPAIR SHOP THAT SPECIALIZE IN FIXING MERCEDES BENZ AND IT CAME BACK WITH THE SAME DIAGNOSE CHECK ENGINE LIGHT IS DUE TO TIMING CHAIN, TIMING CHAIN NEED REPLACING. I HAVE ALREADY REPLACE 2 CAMSHAFT POSITION SENSORS ON THIS CAR. I WAS TOLD IT WILL COST ME AROUND 5000.00 TO FIX IT. I HAVE ALWAYS HAD MY CAR MAINTENANCE SERVICE ON TIME, I CAN'T BELIEVE THAT THIS CAR IS HAVING THIS TYPE OF PROBLEMS. I AM SO AFRAID TO DRIVE THIS CAR.
| NHTSA ID Number: | 11351558 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDDGF4HB9DA**** |
ENGINE START NOCKING WHILE DRIVING AND THEN STOPPED ,TOOK IT TO MERCEDES DEALER , OVER 10000.00 TO FIX IT , CAM SHAFT ADJUSTER FAILED AND DAMAGED CYLINDER HEAD.
| NHTSA ID Number: | 11350990 |
|---|---|
| Consumer Location: | GREENVILLE, TX |
| VIN: | WDDGF4HB3DR**** |
CAR LOST POWER, DIDN'T OVERHEAT. FOUND OUT THE TENSION AND TIMING AND HEADS NEED REPLACING AFTER 89,000 MILES
| NHTSA ID Number: | 11350059 |
|---|---|
| Consumer Location: | WINDER, GA |
| VIN: | WDDGF4HB1DA**** |
SLICING MY HAND OPEN ON MY STEERING WHEEL WAS COMPLETELY UNEXPECTED. I WAS AT THE CAR WASH THE CAR WAS SITTING STILL, THE KEYS WERE NOT IN I THE IGNITION AND DRIVER DOOR WAS OPEN. I REACHED MY ARM THROUGH THE TOP OPENING OF THE STEERING WHEEL TO INSERT MY KEY FOB AND START MY CAR. WHEN I STARTED PULLING MY ARM BACK THROUGH, THE METALLIC TRIM ON TOP OF THE STEERING WHEEL FRAYED AND SLICED OPEN MY MIDDLE FINGER ON MY RIGHT HAND. I CAN BARELY DRIVE MY CAR WITHOUT HAVING TO WORRY ABOUT WHERE MY HAND IS GOING TO GO THE WRONG WAY AND BE SLICED BY PART OF MY STEERING WHEEL I SHOULD NOT HAVE TO WORRY ABOUT THIS IT'S VERY DANGEROUS.
| NHTSA ID Number: | 11340725 |
|---|---|
| Consumer Location: | EMERSON, NJ |
| VIN: | WDDGF8AB8DR**** |
THE RECALL WAS FROM JAN 2019, BUT THE AIRBAG PART\ AVAILABILITY IS STILL PENDING AFTER 1.5 YEARS.
| NHTSA ID Number: | 11338014 |
|---|---|
| Consumer Location: | HURLEY, NY |
| VIN: | 4JGDF7CE1DA**** |
NUMEROUS COMPLAINTS ABOUT SPUTTERING OR SHUDDERING WHEN STARTING MY CAR ALONG WITH GRAYISH BLUE/BLACK SMOKE FROM EXHAUST. I ALSO HAVE HAD CASES OF DRIVING ON THE HIGHWAY AND THEN IT HESITATES, WHICH PUTS MY FAMILY AND I IN DANGER . DEALERSHIP CLAIMS THEY COULD NOT FIND ROOT CAUSE AND THEY STATED IT WAS WORKING TO MB SPECIFICATION. EVENTUALLY I GOT A CHECK ENGINE LIGHT JUST WHEN IT GOT OUT OF EXTENDED WARRANT AND THEN THE STATED I HAD GOTTEN OIL THROUGH MY CAMSHAFT SENSORS AND THEN THROUGH MY HARNESS. COST OF REPAIR WAS OVER 10K. SUBSEQUENTLY ABOUT A YEAR LATER I HAVE BEEN GETTING THE SAME SPUTTERING AND SHUDDERING WITH THE SAME SMOKE AND THEY ARE NOW SAYING I HAVE SOME TIMING ISSUE CODES. I HAVE THEY CAR SINCE IT WAS BRAND NEW AND BOUGHT AN EXTENDED WARRANTY TOOK IT TO THE DEALER FOR EVER REPAIR AND MAINTENANCE. THE ISSUE MENTIONED IS NOW HAPPENING AGAIN IN 2020
| NHTSA ID Number: | 11338021 |
|---|---|
| Consumer Location: | OKLAHOMA CITY, OK |
| VIN: | WDDGF4HB1DR**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT TOOK THE VEHICLE TO MERCEDES BENZ OF OKLAHOMA CITY (14240 BROADWAY EXT, EDMOND, OK 73013) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). UPON RETURN OF THE VEHICLE, THE CONTACT STATED THAT AN ERROR MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE FRONT PASSENGER'S AIR BAG WAS DISABLED. THE CONTACT ALSO STATED THAT THE PASSENGER SEAT BELT FAILED TO BUCKLE AND OPERATE AS NEEDED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE SHE LEFT IN THE VEHICLE TO BE SERVICED. THE CONTACT WAS THEN INFORMED THAT THE MECHANIC WAS NOT ABLE TO DUPLICATE THE AIR BAG WARNING SENSOR LIGHT FAILURE AND SHE WAS ALSO GIVEN AN ESTIMATE FOR THE REPAIR OF THE PASSENGER SEAT BELT. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11337741 |
|---|---|
| Consumer Location: | GALLATIN, TN |
| VIN: | WDDGF8AB6DR**** |
THE ELECTRONIC STEERING LOCK FAILED WHILE IN THE PARKED POSITION. A TINY MOTOR INSIDE HAS BURNED UP AND IT NOW PREVENTS YOU FROM STARTING THE VEHICLE. THE DEALERSHIP WILL NOT SELL ME A REPLACEMENT TO REPAIR ON MY OWN AND I MUST TAKE IT IN TO THEM FOR REPAIR AT A COST OF OVER $1800.00. THIS IS A VERY COMMON DEFECT FAILURE IN THIS SERIES OF 2008 TO 2014 MERCEDES BENZ. I HAVE A 2005 MERCEDES WHICH DOES NOT HAVE THIS PROBLEM WITH THE UNIT AND IS OPERATING CORRECTLY AFTER 15 YEARS.
| NHTSA ID Number: | 11330110 |
|---|---|
| Consumer Location: | ALEXANDRIA, VA |
| VIN: | WDDGJ4HB4DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ALEXANDRIA (200 S. PICKETT ST, ALEXANDRIA, VA 22304, WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. *BF*JB
| NHTSA ID Number: | 11330129 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | WDDGF4HB7DR**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR AN AIR BAG REPLACEMENT AT DICK DYER MERCEDES-BENZ SERVICE CENTER (5825 TWO NOTCH RD, COLUMBIA, SC 29223) AND THE CONTACT WAS INFORMED THAT THE VEHICLE CRANKED EXCESSIVELY WHILE STARTING. THE CONTACT WAS INFORMED THAT THE TIMING MECHANISM NEEDED TO BE REPLACED. THE TIMING CHAIN TENSIONER AND CAMSHAFT ADJUSTERS, NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,800. *BF*JB
| NHTSA ID Number: | 11329122 |
|---|---|
| Consumer Location: | WADING RIVER, NY |
| VIN: | WDDGF8AB9DA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF THE CONSUMER STATED THE PARTS WOULD NOT BE AVAILABLE UNTIL AUGUST 2020(ALMOST 1YR AND 6MONTHS) AFTER THE ORIGINAL RECALL. *TR
| NHTSA ID Number: | 11328499 |
|---|---|
| Consumer Location: | RICHMOND, VA |
| VIN: | WDDGF8AB2DA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES BENZ OF RICHMOND (8225 W BROAD ST, RICHMOND, VA 23294, (804)755-9300) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11326733 |
|---|---|
| Consumer Location: | PFLUGERVILLE, TX |
| VIN: | WDDGJ4HB2DG**** |
UNDER HEAVY BRAKING FOR A VEHICLE THAT INADVERTENTLY PULLED OUT IN FRONT OF ME MY DRIVERS SEAT APPEARED TO TORQUE TO THE RIGHT. AFTER THIS INCIDENT ONE SIDE OF THE POWER SEAT IS SEEMINGLY OFF TRACK AND WILL NOT MOVE. THE SEAT IS STUCK. *TR
| NHTSA ID Number: | 11326151 |
|---|---|
| Consumer Location: | HOUSE SPRINGS, MO |
| VIN: | WDDGF8AB3DA**** |
TAKATA AIR BAG RECALL #19V010, MERCEDES BENZ RECALL #2019010001 HAS BEEN ACTIVE AND I WAS NOTIFIED OVER 1 YEAR AGO IN JANUARY 2019. I'VE CONTACTED LOCAL DEALERSHIP. (PLAZA MERCEDES BENZ) IN ST LOUIS, MO SEVERAL TIMES. THEY SAY THAT SINCE IT'S PHASE 4, I NEED TO WAIT FOR PARTS BEING AVAILABLE. CAN YOU UPDATE ME ON WHEN THE PARTS TO FIX THE RECALL WILL BE AVAILABLE? *TR
| NHTSA ID Number: | 11324953 |
|---|---|
| Consumer Location: | NORTHGLENN, CO |
| VIN: | WDDGF8AB4DR**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11324559 |
|---|---|
| Consumer Location: | SANTA CLARITA, CA |
| VIN: | WDDGF4HB1DR**** |
WHEN DRIVING UPHILL AT 30MPH THE CAR SLOWS DOWN AND TAKES A SECOND TO ACCELERATE. WHEN I PRESS ON THE GAS I HAVE TO FLOOR IT TO GET THE CAR GOING FASTER. *TR
| NHTSA ID Number: | 11324561 |
|---|---|
| Consumer Location: | SANTA CLARITA, CA |
| VIN: | WDDGF4HB1DR**** |
MY CAR WAS PARKED AT THE MALL, WHEN I WENT TO THE CAR TO START IT THE ENGINE WOULD NOT TURN ON. HAD TO GET THE CAR TOWED TO A MECHANIC. I HAD TO REPLACE THE STEERING WHEEL IMMOBILIZER. *TR
| NHTSA ID Number: | 11324379 |
|---|---|
| Consumer Location: | LITHONIA, GA |
| VIN: | WDDGF4HB3DA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF BUCKHEAD LOCATED A: 2799 PIEDMONT RD NE, ATLANTA, GA 30305, AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
