Components: STEERING ELECTRICAL SYSTEM
December 24, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger |
| NHTSA ID Number: | 11386738 |
|---|---|
| Consumer Location: | STAFFORD, VA |
| VIN: | WDDGF8AB3EG**** |
WHILE DRIVING ON 95 HIGHWAY TAKING AN EXIT ( MAKING A RIGHT TURN ROUNDABOUT) THE STEERING WHEEL LOCKED ON ME PREVENTING ME FROM CONTINUING IN THE DIRECTION OF THE EXIT CAUSING ME TO ALMOST CRASH INTO THE METAL RAILINGS; BECAUSE MY WHEELS NOW WHERE LOCKED IN A POSITION THAT WOULD FORCE ME TO CRASH INTO THE RAILINGS HAD I NOT STOPPED. I STOPPED AND TURN THE CAR OFF AND RESTART FOR THE STEERING WHEEL AND SYSTEM TO RESET AND UNLOCK. THIS INCIDENT OCCURRED AROUND 2018 OR 2019. I NOTIFIED MERCEDES OF WHAT HAPPENED AND I RECEIVED NOTIFICATION OF A RECALL ON THE STEERING. I HAD THE RECALL CHECKED ON MY VEHICLE AND THOUGHT IT WAS FIXED. HOWEVER, TWICE IN NOVEMBER 2020 MY CAR WAS STATIONARY WHEN TRYING TO START THE CAR, THE STEERING WAS LOCKED AND THE IGNITION WOULD NOT START. THEN AFTER MAKING SEVERAL ATTEMPTS CAR EVENTUALLY STARTED. I CALLED MERCEDES AND I WAS TOLD OVER THE PHONE BY MERCEDES IT COULD BE MY KEY FAUB. HOWEVER, THIS HAPPENED A 4TH TIME ON DEC 24, 2020, NUMEROUS ATTEMPTS TO START CAR AND CAR WOULD NOT START, STEERING WAS LOCKED. CAR HAD TO BE TOWED TO DEALERSHIP. WAS TOLD BY MERCEDES THERES A FAULT IN THE STEERING LOCK MODULAR. THE ELECTRICAL WIRING IS FAULTY AND THE ENTIRE STEERING MODULAR HAS TO BE REPLACED. THIS IS A MAJOR SAFETY ISSUE, AND CAN CAUSE ACCIDENTS WHEN IT MALFUNCTIONS WHILE DRIVING. I ASKED ABOUT THE RECALL THAT WAS ON THE STEERING AND WAS TOLD THE RECALL ADDRESSED A DIFFERENT ISSUE WITH THE STEERING.
| NHTSA ID Number: | 11171888 |
|---|---|
| Consumer Location: | BARRINGTON, NJ |
| VIN: | WDDGF8AB3EG**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF CHERRY HILL (2151 NJ-70, CHERRY HILL, NJ 08002, (856) 663-3200) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS) BECAUSE THE SRS WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
| NHTSA ID Number: | 11061276 |
|---|---|
| Consumer Location: | BABYLON, NY |
| VIN: | WDDGF8AB3EG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF HUNTINGTON (1103 E JERICHO TURNPIKE, HUNTINGTON, NY 11743) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR
| NHTSA ID Number: | 11419683 |
|---|---|
| Consumer Location: | DUARTE, CA |
| VIN: | WDDGF4HB4EG**** |
The contact owns a 2014 Mercedes-Benz C250W. The contact stated while attempting to start the ignition when entering the key. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the unknown ignition component to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 54,000.
| NHTSA ID Number: | 11418105 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | WDDGJ7HB3EG**** |
On 5/15/2021, I was driving in Phoenix, AZ at about 35-40mph and heard a large bang. Was not sure what happened. Struck nothing. It was dark. The next morning I came out and noticed that the glass panel in front of my panoramic sun roof had completely shattered with a long horizontal fissure. I went to the nearest dealership and was told he has seen this happen before. I asked if it was safe to drive 4.5hrs back to my home city, Las Vegas. He said yes. When I got back I called my MB service representative, described what happened and he said there is a recall coming up 5/21/2021 for that problem. I looked it up online and it is for 2015 C-Class forward. However, my 2014 MB AMG C63 coupe is the exact same model as the 2015 MB AMG C63 coupe. So I’m questioning why my vehicle is not included?
| NHTSA ID Number: | 11403079 |
|---|---|
| Consumer Location: | SANTA ROSA, CA |
| VIN: | WDDGF4HB0EA**** |
MY VEHICLE LOSSES POWER AND CAR MOVED INTO (LIMP MODE) DURING THE ACCELERATION PROCESS FOR PASSING, MERGING ONTO FREEWAY, COMING OUT OF A CORNER AND ACCELERATING. UPON DEALER DIAGNOSIS P0002 COMES UP AS HPFP AS THE CAUSE, AND I WAS NOTIFIED AS THIS BEING A COMMON ISSUE WITH THE 1.8L MOTOR IN MY VEHICLE. ALONG WITH TIMING CHAIN, AND TENSIONER. I WAS TOLD THESE ISSUES WHILE DRIVING ARE DIRECTLY RELATED TO CAUSES ACCIDENTS.
| NHTSA ID Number: | 11372847 |
|---|---|
| Consumer Location: | SEABROOK, TX |
| VIN: | WDDGF4HB8EG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF CLEAR LAKE (500 GULF FWY S, LEAGUE CITY, TX 77573; (281) 554-9100) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11372423 |
|---|---|
| Consumer Location: | DRYDEN, VA |
| VIN: | WDDGF8AB6EG**** |
THE ANTI THEFT SYSTEM FAILED AFTER 59,000 MILES, LOCKE THE STEERING WHEEL AND WON'T ALLOW THE CAR TO START. MERCEDES CHARGES 1,800 DOLLARS TO REPLACE IT.. NEEDS TO BE RECALLED VERY DANGEROUS.
| NHTSA ID Number: | 11363363 |
|---|---|
| Consumer Location: | BLUE BELL, PA |
| VIN: | WDBUF87X88B**** |
STEERING WHEEL WILL NOT GO UP OR DOWN
| NHTSA ID Number: | 11362430 |
|---|---|
| Consumer Location: | ANTIOCH, CA |
| VIN: | WDDGF4HB9EG**** |
THE DRIVERS DOOR HANDLE BROKE WHILE SIMPLY TRYING TO OPEN THE DOOR TO EGRESS THE VEHICLE, I TOOK IT TI THE DEALERSHIP AND WAS INFORMED THAT THE DOOR HANDLE USED TO EGRESS THE VEHICLE WAS CALLED "TRIM" AND NOT CONSIDERED A SAFETY CONCERN. ALSO, I DISCOVERED THAT THE DOOR HANDLE WAS MADE OF PLASTIC. I WROTE TO THE MANAGER OF THE DEALERSHIP AND THE CEO BRINGING IT TO THERE ATTENTION AND WAS TOLD BY THE CUSTOMER SERVICE REP FOR MERCEDES BENZ AMERICA "YOUR CONCERNS WERE DULY NOTED". I WAS CHARGED $1,217.28 TO HAVE THE BROKEN "TRIM" REPLACED WITH MORE CHEAP PLASTIC PARTS......ONE SHOULD HAVE A REASONABLE EXPECTATION OF SAFELY EGRESSING THE VEHICLE USING THE [XXX] DOOR HANDLE !! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11360709 |
|---|---|
| Consumer Location: | FORT BRAGG, NC |
| VIN: | WDDGF4HB7EA**** |
CABIN FILLS UP WITH FUEL SMELL, VISIBLE LEAK UNDER FUEL TANK AND BY THE FRONT LEFT TIRE. LEAK AND SMELL OCCURS BOTH IN MOTION AND STATIONARY/IDLE.
| NHTSA ID Number: | 11360128 |
|---|---|
| Consumer Location: | JUANA DIAZ, PR |
| VIN: | WDDGF4HB2EG**** |
STEERING LOCKS UP/KEY FOB IN IGNITION SAYS "REMOVE KEY" WITH NO START. EIS/ESL FAILURE
| NHTSA ID Number: | 11360324 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | WDDGF4HB9ER**** |
SUDDEN LOSS OF POWER WHILE TRYING TO ACCELERATE,ENGINE LIGHT COMES ON AND CAR GOES INTO LIMP MODE. CODE P002. CAR HAS 44450 MILES.
| NHTSA ID Number: | 11354673 |
|---|---|
| Consumer Location: | ABINGDON, MD |
| VIN: | **** |
2014 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO CONCERNS WITH THE PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED NUMEROUS CALLS AND ATTEMPTS WERE MADE TO HAVE THE RECALL REPAIR COMPLETED TO NO AVAIL. THE VEHICLE WAS INVOLVED IN AN ACCIDENT ON THE DRIVER'S SIDE; THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. *JS
| NHTSA ID Number: | 11354153 |
|---|---|
| Consumer Location: | MIDLAND, TX |
| VIN: | WDDGF4HB2E8**** |
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C240 N/A. THE CONTACT STATED THAT HER SON WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE RUNNING A RED LIGHT. THE OTHER VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR. THE AIR BAGS TO BOTH PASSENGER AND DRIVER'S SIDE DOORS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT TOOK TWO MONTHS TO REPAIR THE VEHICLE WITH THE PASSENGER SIDE DOOR NEEDING TO BE REPLACED. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 65,000. INVALID VIN.
| NHTSA ID Number: | 11352388 |
|---|---|
| Consumer Location: | ALISO VIEJO, CA |
| VIN: | WDDGF4HB7EA**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660; (949) 718-3000) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11351084 |
|---|---|
| Consumer Location: | AUGUSTA, GA |
| VIN: | WDDGF8AB9ER**** |
THE COMPANY HAS NOT BEEN ABLE TO FIX THE AIRBAGS OF MY CAR BECAUSE OF THE PART IS NOT AVAILABLE IN THE LOCAL DEALERSHIP. THIS IS MY SECOND COMPLAIN TO THE NHTSA. MY FIRST WAS IN 2018. IT IS SAD THAT A SAFETY ISSUE BY THE COMPANY IS NOT BEEN TAKEN CARE BY THE COMPANY EVEN AFTER 2 YEARS.
| NHTSA ID Number: | 11350277 |
|---|---|
| Consumer Location: | GREENFIELD, WI |
| VIN: | WDDGF8AB2EA**** |
TAKATA PASSENGER AIR BAG RECALL HAS STILL NOT BEEN RESOLVDD
| NHTSA ID Number: | 11344258 |
|---|---|
| Consumer Location: | VALLEY VILLAGE, CA |
| VIN: | 4JGDA5JBXEA**** |
I CAN'T BELIEVE I EXPERIENCED THAT .. MY CAR ALL OF THE SUDDEN JERKED ON THE FREEWAY AND STARTED SHAKING . I SERIOUSLY THOUGHT WE HAD AN EARTHQUAKE .. THEN IT ACCELERATED AND THE NEXT THING YOU KNOW I'M GOING 25 MILES AND HOUR .. SO GLAD I WAS NEAR AN EXIT I PUT THE CAR IN NEUTRAL ROLLED DOWN THE HILL , MADE A TURN AND SHUT IT OFF .TOOK ME A MINUTE TO GATHER MYSELF .. WHAT IF I WAS IN A MIDDLE LANE ? WHAT IF SOMEONE COULDN'T PRESS THE BREAKS IN TIME🤦🏻‍♀️🤯😡...
| NHTSA ID Number: | 11344291 |
|---|---|
| Consumer Location: | BOCA RATON, FL |
| VIN: | WDDGF4HB0EA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
| NHTSA ID Number: | 11343448 |
|---|---|
| Consumer Location: | OCEAN CITY, NJ |
| VIN: | WDDGF8AB9EA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF ATLANTIC CITY (6623 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (609) 645-9000), AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
| NHTSA ID Number: | 11341289 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDGF4HB2EG**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF FORT LAUDERDALE (2411 S FEDERAL HWY, FORT LAUDERDALE, FL 33316) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11341202 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | WDDGF4HB3ER**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11340375 |
|---|---|
| Consumer Location: | NEWPORT BEACH, CA |
| VIN: | WDDGF4HB3EA**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT ALSO STATED THAT SHE COULD SMELL AN ODOR OF RUBBER COMING FROM THE VEHICLE HOWEVER, WAS UNCERTAIN IF THE ODOR WAS RELATED TO THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11340427 |
|---|---|
| Consumer Location: | NORTH READING, MA |
| VIN: | WDDGF8AB5ER**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE ST, BURLINGTON, MA 01803, (781) 229-1600) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS INFORMED THAT THERE WERE REPORTS OF INJURIES IN SIMILAR VEHICLES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11339032 |
|---|---|
| Consumer Location: | HOMESTEAD, FL |
| VIN: | WDDGF4HB7EA**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT TEMPORARILY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11338875 |
|---|---|
| Consumer Location: | DAYTONA BEACH, FL |
| VIN: | WDDGJ5HB8EG**** |
I WAS NOTIFIED IN FEBRUARY 2019 THAT CAR NEEDED THE AIR BAGS REPLACED! HERE A YEAR AND A HALF LATER THEY STILL DON'T HAVE THE PARTS! I THINK THEY ARE LIEING TO ME!
| NHTSA ID Number: | 11331683 |
|---|---|
| Consumer Location: | PORTLAND, ME |
| VIN: | WDDGF8AB5EG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
| NHTSA ID Number: | 11330533 |
|---|---|
| Consumer Location: | LONGMONT, CO |
| VIN: | WDDGF8AB5EA**** |
1.5 YEARS AFTER THE NHTSA RECALL NUMBER19V010, STILL NO ACTION BY MERCEDES. *TR
| NHTSA ID Number: | 11326629 |
|---|---|
| Consumer Location: | CARLSBAD, CA |
| VIN: | WDDGF4HB6EG**** |
2 CAMSHAFT ADJUSTERS REPLACED AT 104,000 MILES. SOME FAIL EVERY 50-60,000 MILES. WORK DONE AT HOEHN MERCEDES. BEFORE REPAIR - SLOW CRANK AT START, SOME SMOKE WHEN ENGINE STARTING, CHECK ENGINE LIGHT CAME ON. *TR
| NHTSA ID Number: | 11323032 |
|---|---|
| Consumer Location: | SACRAMENTO, CA |
| VIN: | WDDGF4HB6EA**** |
THE RECALL ON MY VEHICLE'S AIRBAG WAS ANNOUNCED OVER A YEAR AGO, AND THE PARTS ARE STILL NOT AVAILABLE. SINCE THE ISSUE COULD LEAD TO FATAL INJURY, I DON'T BELIEVE THAT THIS IS BEING HANDLED IN A TIMELY MANNER, ESPECIALLY SINCE A REMEDY IS STILL NOT AVAILABLE.
| NHTSA ID Number: | 11322976 |
|---|---|
| Consumer Location: | CABO ROJO, PR |
| VIN: | WDDGF4HB4EA**** |
ELECTRONIC STEERING LOCK SYSTEM FAILS IN EVERY MERCEDES BENZ ITS A DEFECTIVE PART.
| NHTSA ID Number: | 11321242 |
|---|---|
| Consumer Location: | PALMDALE, CA |
| VIN: | WDDGF4HB9EA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11320255 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | WDDGF4HB9EA**** |
A RECALL WAS ISSUED JAN 2019 FOR THE PASSENGER SIDE AIRBAG. IT IS NOW APRIL 2020 AND ALL I HAVE HEARD IS THAT THERE IS NO REMEDY AVAILABLE. HOW LONG IS A REASONABLE AMOUNT OF TIME TO WAIT FOR THE PARTS TO BE AVAILABLE?
| NHTSA ID Number: | 11320014 |
|---|---|
| Consumer Location: | OCEAN SPRINGS, MS |
| VIN: | WDDGJ8JB4EG**** |
I HAVE AN OPEN RECALL FOR MY AIRBAGS SINCE JANUARY OF 2019. I AM SHIPPING MY VEHICLE THROUGH THE MILITARY IN 2 MONTHS BUT AM FILLING THE PAPERWORK OUT NOW AND ONE OF THE CRITERIA IS THAT THE CAR CANNOT HAVE ANY OPEN RECALLS. WHEN I DID RESEARCH ON THE RECALL IT IS STILL OPEN AND UNABLE TO BE FIXED DUE TO "REMEDY NOT AVAILABLE YET."
| NHTSA ID Number: | 11319938 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | WDDGF4HB1EA**** |
THERE IS A GLASS ROOF PANEL BETWEEN THE WINDSHIELD AND THE SUNROOF. THIS GLASS PANEL IS EXTREMELY BRITTLE AND SHATTERS EASILY. THIS IS MY SECOND TIME HAVING TO REPLACE THIS GLASS PANEL. IT IS A DEALER ONLY PART AND COSTS $960 PLUS $300 FOR INSTALLATION. THE COST OF THIS GLASS PANEL IS EXTREMELY HIGH. BOTH TIMES THIS GLASS PANEL SHATTERED, NOTHING HIT IT. IT APPEARS AS SMALL CRACKS AT FIRST AND THEN SPREADS. BECAUSE IT IS SO BRITTLE, IT EVENTUALLY SHATTERS. THERE IS A RECALL ON THIS SPECIFIC PART WITH OTHER MERCEDES MODELS BUT NOT THE C250 FOR UNKNOWN REASONS. PLEASE ASSIST.
| NHTSA ID Number: | 11317704 |
|---|---|
| Consumer Location: | ESTERO, FL |
| VIN: | WDDGF4HB2EG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11317264 |
|---|---|
| Consumer Location: | LOS ANGELES, CA |
| VIN: | WDDGF4HB7ER**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SEVERAL UNKNOWN DEALERS WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11316266 |
|---|---|
| Consumer Location: | APTOS, CA |
| VIN: | WDDGF4HB2EA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF MONTEREY LOCATED AT (498 FREMONT ST, MONTEREY, CA 93940, (831) 375-2456) WHO INFORMED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT CONTACTED THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11316329 |
|---|---|
| Consumer Location: | RICHMOND, VA |
| VIN: | WDDGF8AB9EA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
