Components: UNKNOWN OR OTHER
September 29, 2015
TBD
Condition
Unknown
Damage
Collision
Title
Salvage
| Rearview Video Systems | Not Available |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Driver, Front Passenger |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 10778514 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDSJ4EB3FN**** |
GAS CAP DOOR DOES NOT UNLOCK/OPEN INTERMITTENTLY. UNFORTUNATELY, IT'S HAPPENED AS MY LOW GAS WARNING LIGHT IS ON. THE FIRST INCIDENT AFTER TRYING COUNTLESS TIMES AT THE PUMP I LEFT BACK TO HOME AND THE NEXT MORNING THE DOOR WAS OPEN. TOOK IT TO THE SHOP AND MB SVC TECH COULD NOT DUPLICATE THE PROBLEM. THIS MORNING IT HAPPENED AGAIN,............TOOK ME ABOUT 20 MINS OF TRYING TO OPEN THE LID (SOMEWHAT LIKE A PUSH SPRING-LOADED TYPE FUNCTION) AND WHEN I GAVE UP AND PUT CAR INTO REVERSE IT OPENED WHILE IN MOTION. WHAT HAPPENS WHEN I NEED GAS AND IT DOESN'T OPEN?
| NHTSA ID Number: | 11419521 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | WDDSJ4EB6FN**** |
I checked the Carfax report for my car and there is a minor damage reported on 01/27/2020. It s not correct. My car never had any damage. Never. And there`s nothing there showing who did this report so I understand that it is a mistake and should be fixed please. Thank you.
| NHTSA ID Number: | 11416606 |
|---|---|
| Consumer Location: | LEHI, UT |
| VIN: | WDCTG4GB5FJ**** |
THE VEHICLE SLIPS INTO NEUTRAL AND SAYS 4 MATIC NOT AVAILABLE. I HAVE TO COAST TO A STOP AND THEN SHUTOFF THE VEHICLE, TURN IT OFF AND THEN RESTART IT. ALSO THE FORWARD COLLISION WARNING ALERTS WHEN I PASS UNDERNEATH A LARGE METAL FREEWAY SIGNAGE.
| NHTSA ID Number: | 11416514 |
|---|---|
| Consumer Location: | MARGATE, FL |
| VIN: | WDDSJ4EB5FN**** |
THE VEHICLE AFTER STARTING WOULD NOT GO INTO GEAR FROM PARK. THE MESSAGE ON THE DASH READ "SERVICE REQUIRED DO NOT SHIFT GEARS VISIT DEALER". THE VEHICLE WAS UNABLE TO BE PUT IN GEAR TO DRIVE OR NEUTRAL ONLY PARK..
| NHTSA ID Number: | 11406252 |
|---|---|
| Consumer Location: | SAN JUAN CAPISTRANO, CA |
| VIN: | WDDSJ4EB8FN**** |
MY CONCERN IS BRAKE AND ROTORS. I REPLACED BRAKES A FEW MONTHS AFTER PURCHASING MY VEHICLE IN 2020. MY DEALERSHIP WAS NOT HELPFUL ABOUT EXPERIENCE. I ASKED WHY BRAKES WERE NOT INSPECTED B4 PURCHASE AND AFTER SEVERAL CALLS REPAIRS WERE DONE. IT'S BEEN 1 YEAR AND VEHICLE HAS NOT BEEN DRIVEN MUCH DUE TO COVID. NOW HAVING SAME PROBLEMS WITH SHAKING AGAIN.. I FEEL BRAKES ARE A ON GOING PROBLEM WITH THIS MODEL AND I NEED ANSWERS. I HAVE READ MANY COMPLAINTS ON LINE ABOUT THIS PROBLEM WITH BRAKES ROTORS ON CLA250 MERCEDES BENZ .PLEASE HELP
| NHTSA ID Number: | 11383815 |
|---|---|
| Consumer Location: | UTICA, NY |
| VIN: | WDDSJ4GB3FN**** |
)N 6/15/20 WHILE DRIVING TO A DOCTORS APPOINTMENT ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND IT WARNED ME TO PULL OVER IMMEDIATELY. THE VEHICLE HAD 37,800 MILES ON IT. ON DIAGNOSIS, IT WAS FOUND THAT A VALVE IN THE WATER PUMP HAD SEIZED FROM A COOLANT LEAK, PREVENTING IT FROM OPENING AND CIRCULATING COOLANT INTO THE ENGINE. UNFORTUNATELY, THE CAR WAS JUST OUT OF WARRANTY.,
| NHTSA ID Number: | 11376211 |
|---|---|
| Consumer Location: | HORSHAM, PA |
| VIN: | WDDSJ4GB0FN**** |
1) THE TRUCK OPENS FOR NO REASON WHETHER THE CAR IS PARKED OR DRIVEN WITHOUT TRUNK FEATURE BEING ACTIVATED. THIS HAPPENS WHEN DRIVING DOWN A 4 LANE HIGHWAY AT NIGHT AND DAY. 2) COLLISION PREVENTION OF LIGHT DISPLAYED & WON'T GO OFF. (SEE ATTACHED). GOOGLE INDICATES THAT THE PASSENGER AIR BAG HAS AN ISSUE.
| NHTSA ID Number: | 11376213 |
|---|---|
| Consumer Location: | HORSHAM, PA |
| VIN: | WDDSJ4GB0FN**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS OR WHILE STATIONARY, THE TRUNK INDEPENDENTLY UNLATCHED AND OPENED WITHOUT WARNING. AN INDEPENDENT DEALER WAS CONTACTED AND THE CONTACT INFORMED THAT THEY HAD NEVER HEARD OF SUCH A FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN UNKNOWN DEALER WHERE IT WAS SUGGESTED THAT THE VEHICLE BE LEFT OVERNIGHT HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
| NHTSA ID Number: | 11363083 |
|---|---|
| Consumer Location: | DANVILLE, CA |
| VIN: | WDCTG4GB5FJ**** |
IT APPEARS THAT WHEN THE TURBOCHARGER IS ENGAGED, COOLANT LEAVING THE TURBOCHARGER IS SPRAYING FROM WHERE A PRESUMABLY NOW MISSING CLAMP WOULD OTHERWISE FORM A TIGHT FIT AROUND THE TUBING, WHICH IS NORMALLY HOUSED BENEATH HEAT SHIELDING. THE HEAT SHIELDING HAS BEEN DISPLACED BY THE HIGH PRESSURE PRODUCED BY THE HOT LIQUID. THE LIQUID IS SO HOT LEAVING THE TURBOCHARGER THAT AS IT SPRAYS OUT ONTO THE SURROUNDING AREAS IT HAS MELTED THE AIR INTAKE SYSTEM.
| NHTSA ID Number: | 11361505 |
|---|---|
| Consumer Location: | ALLENTOWN, PA |
| VIN: | WDCGG0EB4FG**** |
RECEIVED LETTER 2/5/19 REGARDING TAKATA PASSENGER SIDE AIRBAG RECALL. AS OF 9/20/19, MERCEDES PROVIDED OCTOBER 2020 AS AN ETA. AS OF 9/28/20, MERCEDES CAN GIVE ME NO ESTIMATED DATES FOR REPLACEMENT. I HAVE BEEN DRIVING A KNOWN UNSAFE VEHICLE FOR 20 MONTHS WITH NO END IN SIGHT.
| NHTSA ID Number: | 11360990 |
|---|---|
| Consumer Location: | STAMFORD, CT |
| VIN: | WDCGG8JB2FG**** |
I RECEIVED A SAFETY RECALL NOTICE FROM MERCEDES-BENZ IN FEBRUARY 2019 FOR THE PASSENGER-SIDE AIRBAG (SEE ATTACHED COPY). IT STATES THAT "A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH." OVER THE LAST 20 MONTHS, I HAVE TRIED AT LEAST SIX TIMES TO HAVE THIS ISSUE FIXED BY MY DEALER MERCEDES-BENZ OF GREENWICH, 261 WEST PUTNAM AVE, GREENWICH, CT 06830. EACH TIME THE DEALER SAID THAT THEY DON'T HAVE THIS PART.
| NHTSA ID Number: | 11354412 |
|---|---|
| Consumer Location: | GREENSBORO, NC |
| VIN: | WDDSJ4GBXFN**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE FRONT COVER OF THE SUN ROOF DETACHED FROM THE VEHICLE WITHOUT WARNING AND DAMAGED THE FRONT END OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO GAVE HER AN ESTIMATE FOR THE REPAIR. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 62,000.
| NHTSA ID Number: | 11354189 |
|---|---|
| Consumer Location: | LAS VEGAS, NV |
| VIN: | WDCTG4GB1FJ**** |
I WAS DRIVING DOWN RANCHO BLVD IN LAS VEGAS UNDER 15 MPH WINDS ON TUES AND THE SPOILER COVER FLEW OFF/SPOILER
| NHTSA ID Number: | 11353735 |
|---|---|
| Consumer Location: | CANTON, GA |
| VIN: | WDDSJ4EB9FN**** |
THE COMMAND UNIT REBOOTS EVERY 2 MINUTES WITH THE CAR ON OR OFF. IT KILLS THE BATTERY. THIS IS A SAFETY ISSUE AS THE BATTERY DISCHARGES. WE HAVE SEEN DOZENS OF CUSTOMER COMPLAINTS ONLINE. MERCEDES CHARGED 157.00 AND WANTS ANOTHER 500--600 FOR DIAGNOSTICS. THE CAR HAS 52,000 MILES AND JUST WENT OUT OF WARRANTY.
| NHTSA ID Number: | 11349626 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 4JGDF7DEXFA**** |
WHILE THE VEHICLE IS STATIONARY, ENGINE OFF, ALL DOORS CLOSED, AND AFTER LOCKING THE DOOR USING THE SMART KEY LOCKING BUTTON OR THE KEYLESS LOCKING FUNCTION (TOUCHING THE DOOR HANDLE), ALL FOUR DOORS APPEAR TO BE LOCK (CAN VISIBLY SEE LOCK MOVE DOWN TO LOCK POSITION). HOWEVER, WITHOUT THE SMART KEY NEARBY, THE REAR DOORS CAN STILL BE OPEN.
| NHTSA ID Number: | 11348909 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | WDDSJ4EB0FN**** |
THE COLLISION ASSIST HAS MALFUNCTIONED SINCE I BOUGHT THIS CAR IN 2016 FROM THE MERCEDES DEALER ON CAPITAL EXPRESSWAY IN SAN JOSE. THEY WILL NOT FIX IT, THEY TURNED IT OFF AND NOW I HAVE A WARNING LIGHT THAT WILL NOT GO AWAY. BEFORE I HAD IT TURNED OFF, IT USED TO BREAK SUDDENLY AND MAKE A LOUD NOISE AND FLASH LIGHTS WHEN DRIVING DOWN THE STREET FOR NO REASON. IT WAS A DISTRACTION THAT COULD CAUSE AN ACCIDENT. THE DEALERSHIP PHONE NUMBER IS 408-579-9087, I SPOKE WITH SCOTT FULLER AND BRIAN WOODS
| NHTSA ID Number: | 11343136 |
|---|---|
| Consumer Location: | MARLBORO, NY |
| VIN: | 4JGDA0EB9FA**** |
ML 250 BLU TECH DIESEL. 55,000 MILES. VEHICLE HAD BEEN PREVIOUSLY MAINTAINED ONLY BY MERCEDES BENZ AND EVERY RECOMMENDED SERVICE HAD BEEN COMPLETED TIMELY BY ONLY MERCEDES BENZ. 1 MONTH OUT OF WARRANTY AND THE CAR WAS INSPECTED BY MERCEDES 30 DAYS PRIOR AND GIVEN A CLEAN BILL OF HEALTH. NO WARNING LIGHTS EVER CAME ON PRIOR TO OR DURING THE INCIDENT. THIS COMPLAINT IS VERY SIMILAR TO ANOTHER ON YOUR WEBSITE ALSO INVOLVING THE SAME PARTS. VEHICLE WAS COMPLETELY STOPPED AT A MAJOR 4 WAY INTERSECTION. WHEN I TRIED TO MAKE A LEFT TURN A HORRIBLE LOUD GRINDING NOISE WAS HEARD FROM THE BACK OF THE VEHICLE. THE VEHICLE JUST SEIZED. WHEN I TRIED TO GO SHIFT INTO PARK, THE BRAKES FAILED TO WORK, STEERING WAS INCREDIBLY DIFFICULT. THE CAR HAD TO BE PUSHED OFF THE HIGHWAY AND TOWED TO MERCEDES. DIAGNOSES WAS FRONT DRIVE SHAFT BROKEN AND 2 REAR COIL SPRINGS BROKEN SIMULTANEOUSLY. I HAVE HAD MANY VEHICLES NEVER HAD I HEARD OF A DRIVE SHAFT BREAKING AT 55,000 AND CERTAINLY NEVER SIMULTANEOUSLY WITH REAR COIL SPRINGS. THE CAR IS DRIVEN UNDER NORMAL CIRCUMSTANCES, NO TOWING NO EXCESSIVE WEIGHT, ETC. MERCEDES WAS CONTACTED, THE OFFERED A 5% DISCOUNT AS A "GOOD WILL" GESTURE BUT REFUSED TO STAND BEHIND THEIR PRODUCT AND ADVISED THIS WAS NOT PART OF A PRIOR RECALL. THEY FURTHER STATED WHEN THE CAR WAS CHECKED 30 DAYS PRIOR THE DRIVE SHAFT AND COIL SPRINGS ARE NOT DISCOVER-ABLE.
| NHTSA ID Number: | 11338525 |
|---|---|
| Consumer Location: | RUSKIN, FL |
| VIN: | WDDSJ4EB5FN**** |
CAR TURNING OFF WITH RED ERROR ABOUT SHIFT GEAR
| NHTSA ID Number: | 11337293 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | WDCTG4EB9FJ**** |
WAS DIVING ON A LOCAL INTERSTATE AT POSTED SPEED LEVEL AND THE FRONT HALF OF THE PANORAMIC SUNROOF SHATTERED WITHOUT ANY VISIBLE/OBVIOUS REASON (NO IMPACT, PRIOR DAMAGE, ROAD CONDITIONS, ETC.). TRAFFIC WAS LIGHT, WEATHER WAS SUNNY (HIGH 80'S), ROAD CONDITIONS NORMAL/GOOD.
| NHTSA ID Number: | 11331716 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDDKJ6FBXFF**** |
RECALL ISSUED IN MARCH 2019; MERCEDES SAYS EARLIEST IT WILL REPLACE IS NOV. 2020. PROBLEM IS EXACERBATED BY HEAT AND HUMIDITY; I LIVE IN HOUSTON, WHERE HEAT & HUMIDITY BOTH HIGH. FAILURE CAN CAUSE SERIOUS INJURY OR DEATH...WHY ALLOWING MERCEDES TO TAKE NEARLY TWO YEARS. NTSHA, DO YOUR JOB!
| NHTSA ID Number: | 11299944 |
|---|---|
| Consumer Location: | CORPUS CHRISTI, TX |
| VIN: | WDDSJ4EB9FN**** |
SUNROOF SHADE HAS UN-GLUED ITSELF IN A MATTER OF TIME THAT WOULD NOT SEEM TO BE CONSISTENT WITH MERCEDES BENZ QUALITY SPEC.
| NHTSA ID Number: | 11297508 |
|---|---|
| Consumer Location: | CORTE MADERA, CA |
| VIN: | 55SWF4JB7FU**** |
SUNROOF IS FAULTY IN THIS MODEL. MERCEDES HAVE RECALLED EARLIER MODELS DUE TO SIMILAR ISSUE. THE HAVE RECALLED 750K CARS TODAY DUE TO THIS ISSUE AND WE ARE SEEING SIMILAR PROBLEMS IN OUR 2015 C CLASS. THIS ISSUE IS VERY SERIOUS AND DANGEROUS AS THE SUNROOF COULD POTENTIALLY FLY OFF MYSELF AND MY WIFE WERE DRIVING AT NORMAL SPEED ON THE HIGHWAY WHEN WE SUDDENLY HEARD THE NOISE. WHEN WE STOPPED BY TO CHECK THE ISSUE, IT SEEMED LIKE THE SUNROOF WAS GETTING DETACHED. WHEN WE TRIED TO CLOSE IT, IT MADE A BIG BANG NOISE AS IF SOMETHING HAS NOT BEEN PLACED CORRECTLY. EVER SINCE THE SUNROOF HAS NOT BEEN CLOSED PROPERLY AND WE COULD HEAR THE WIND NOISE INSIDE. THIS HAPPENED COUPLE OF MONTHS AGO
| NHTSA ID Number: | 11292106 |
|---|---|
| Consumer Location: | MIRAMAR, FL |
| VIN: | WDCTG4GBXFJ**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLA250. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG AND SEAT BELT INDICATORS ILLUMINATED AND REMAINED LIT. THE AIR BAG MALFUNCTION WARNING INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PEMBROKE PINES (954-644-5035, LOCATED AT 14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,747. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11258021 |
|---|---|
| Consumer Location: | ROUND ROCK, TX |
| VIN: | WDCTG4EB7FJ**** |
CHECK ENGINE APPEARED ON OUR DASH BOARD AT 56,000 MILEAGE AND DIAGNOSED WITH A PROBLEM OF THE AUXILLARY ELECTRICAL OIL PUMP. THIS IS THE SECOND TIME WE HAVE CHECK ENGINE AFTER WE ARE OFF WARRANTY. I CAN ALSO SMELL GAS INSIDE THE CABIN WHEN I TURNED ON THE ENGINE
| NHTSA ID Number: | 11242138 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | **** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
| NHTSA ID Number: | 11234599 |
|---|---|
| Consumer Location: | FLOWER MOUND, TX |
| VIN: | WDCTG4GB4FJ**** |
I WAS DRIVING TO MEET A FRIEND FOR LUNCH. I CAME UP UPON A STOP LIGHT THAT WAS ALREADY RED AND I WOULD HAVE BEEN THE THIRD CAR IN LINE. I CAME TO WHAT I THOUGHT WAS A STOP. I WAS ABOUT A CAR LENGTH OR MORE BEHIND THE CAR IN FRONT OF ME. NEXT THING I KNOW, I HEAR A LOUD BANG AS MY CAR HAD ACCELERATED INTO THE CAR IN FRONT OF ME WITH MY FOOT ON THE BRAKE. THAT CAR, IN TURN, HIT THE CAR IN FRONT OF THEM. I WAS VERY CONFUSED. I RECEIVED A TRAFFIC TICKET FOR UNCONTROLLED SPEED. THE POLICEMAN THOUGHT I WAS I WAS CRAZY WHEN I SAID THAT I HAD COME TO A STOP. THE CAR WAS DRIVABLE, SO I STILL WENT TO LUNCH WITH MY FRIEND. NO PROBLEM WHATSOEVER WITH PARKING OR DRIVING THE CAR TO THE RESTAURANT, WHICH WAS ABOUT 1 MILE AWAY. AFTER LUNCH, I THEN NEEDED TO RUN AN ERRAND BEFORE I WENT HOME. I DROVE ABOUT 2 BLOCKS AWAY FROM THE RESTAURANT AND PULLED INTO A SHOPPING CENTER. I THEN SLOWLY PULLED INTO A PARKING SPOT BETWEEN TWO OTHER CARS. AS MY CAR HIT THE CURB, IT THEN WENT OVER THE CURB, ONTO THE SIDEWALK AND SLAMMED INTO THE CONCRETE WALL OF ONE OF THE SHOPS. I WAS ABLE TO GET HOME, VERY SHAKEN, AND RESEARCHED ON THE INTERNET. EVERYTHING I FOUND INDICATED IT WAS SUDDEN UNINTENDED ACCELERATION (SUA). I TOLD MY INSURANCE COMPANY AND ALSO CALLED MERCEDES BENZ USA. I HAD MY CAR TOWED TO THE MERCEDES COLLISION REPAIR SHOP. MERCEDES DID A RECORDED CONVERSATION AND SAID NOT TO HAVE THE CAR REPAIRED AND THEY WOULD LOOK AT IT. THEY WERE DEFENSIVE WHEN I MENTION SUA, BUT MY MAT IS VELCROED ON AND IT HAPPENED TWICE IN ONE DAY. AFTER THE SECOND COLLISION, I SAW A MESSAGE ON MY DASH THAT SAID : ?COLLISION PREVENTION ASSIST PLUS INOPERATIVE". MY AIRBAGS NEVER DEPLOYED. I CHECKED AT THE MERCEDES COLLISION CENTER TODAY AND WAS TOLD MERCEDES REMOVED A BLACK RECORDING BOX FROM MY CAR. I HAVE NOT HEARD ANYTHING BACK AS OF YET. I AM AFRAID TO DRIVE THIS CAR EVEN IF IT IS REPAIRED.*DT *DT *TR
| NHTSA ID Number: | 11218893 |
|---|---|
| Consumer Location: | LAKESIDE, CA |
| VIN: | WDDSJ4EB5FN**** |
I HAVE 2015 CLA250 COLLISION PREVENTION ASSIST DOSE NOT WORK AND IT’S ALWAYS ON AS ALARM ON MY DASHBOARD AFTER I SEARCH TOO MANY PEOPLE HAVE SAME ISSUES I WANT TO THE DEALER THE ASK 190$ FOR DIAGNOSTIC AND THEN WILL CHARGE MY FOR RE PROGRAM AND SUSPENSION TO HARSH NOTICE MY CAR MILEAGE 33000 ONLY THANKS
| NHTSA ID Number: | 11203129 |
|---|---|
| Consumer Location: | ROUND ROCK, TX |
| VIN: | WDCTG4EB7FJ**** |
I HAVE MERCEDES BENZ GLA 250 YEAR 2015 AND THE ENGINE LIGHT IS ALREADY APPEARING IN MY DASH BOARD . I HAVE ONLY DRIVEN THIS CAR FROM HOME TO WORK WHICH IS 10-20 MILES AWAY. OTHER ISSUE I HAVE IS THAT WHEN THE WEATHER IS 30-40 DEGREES AND WILL HAVE MY HEATER IN MAX I SMELT A TERRIBLE GAS ODOR COMING FROM MY AIR VENTS
| NHTSA ID Number: | 11196214 |
|---|---|
| Consumer Location: | GERMANTOWN, MD |
| VIN: | WDDSJ4EB4FN**** |
THERE WAS AN ISSUE WITH THE WATER PUMP, MB HAS SINCE REPLACED THE PRODUCT WITH A NEW ONE BECAUSE OF ISSUES WITH THE OLD STYLE NOT WORKING. MY CAR IS JUST OVER THE WARRANTY AND HAS ON 10,270 MILES ON IT AND IS NOW EXPERIENCING THE OVERHEATING ISSUE (WARRANTY ENDED DECEMBER 2018). IF THE PROBLEM WITH OLD STYLE WATER PUMP WAS KNOWN WHY NOT NOTIFY CUSTOMERS? WHEN THE VEHICLE IS ON, DRIVING OR RUNNING STATIONARY THE ENGINE OVERHEATS.
| NHTSA ID Number: | 11190192 |
|---|---|
| Consumer Location: | WESTMINSTER, CA |
| VIN: | WDCTG4EB6FJ**** |
WE PURCHASED THIS CAR AS CERTIFY PRE-OWNED; IT HAS ENCOUNTER NUMEROUS ISSUES. ONE ISSUE I DID NOT MENTION ON THE PREVIOUS COMPLAINT IS THE ISSUE WITH "KEY LESS" REMOTE. THE CAR SOME TIME DOES NOT DETECT KEY LESS REMOTE DURING DRIVING SAYING "KEY NOT DETECTED" EVEN AFTER REPLACING BATTERY AND VISITED DEALER (HOUSE OF IMPORT) FOR SOFTWARE UPDATE. IT HAS BEEN SEVERAL OCCASION CAR FAIL TO RESTART WAITING ON THE TRAFFIC LIGHT AFTER SEVERAL ATTEMPT TO RESTART THE CAR IT KEPT SAYING KEY NOT DETECTED (THIS CAK HAS AUTO START/STOP FEATURE) THAT MAKE IT VERY DANGEROUS POSSIBLE CAN BE REAR ENDED BY OTHER CAR.
| NHTSA ID Number: | 11190094 |
|---|---|
| Consumer Location: | WESTMINSTER, CA |
| VIN: | WDCTG4EB6FJ**** |
WE HAVE HAD THIS CAR ABOUT A YEAR, WE ENCOUNTER NUMEROUS OCCASION THE THE "COLLISION ASSIST PLUS" HAS ENGAGED INTERMITTENTLY W/O ANY REASONABLE OBSTACLE IN FRONT OF THE CAR WHEN IT IS IN MOTION. ABOUT A MONTH AGO, THE CAR GAVE MESSAGE "COLLISION ASSIST INOPERATIVE" AND I CAN EVEN GET THE CAR IN GEAR NOT WITH MULTIPLE RESTART. LAST WEEK I WENT OUT WITH MY WIFE AND THE CAR STOP ON THE BUSY STREET ON THE STOP AND GO TRAFFIC AND THE CAR DID "AUTO START STOP" WAS UNABLE TO RESTART AND IT DISENGAGE THE TRANSMISSION AND I HAD TO RESTART THE CAR MANUALLY AND REENGAGE THE TRANSMISSION. I HAD FILE COMPLAINT ABOUT INTERMITTENT "COLLISION ASSIST " CONDITION TO THE DEALER (HOUSE OF IMPORT, BUANA PARK, CA), THE SERVICE ADVISER SAID IT IS NORMAL FOR THE COLLISION ASSIST ACTING UP SOME TIME. I BELIEVE THERE ARE SOME SOFTWARE GREMLIN OR SOME OTHER ECU ISSUE NEED TO BE ADDRESS. IT S A SAFETY CONCERN TO KEEP DRIVING THIS CAN W/O ANY SOLUTION, I DID CONTACTED MBZ USA, THEY OFFER NO HELP NOR SOLUTION AT ALL.
| NHTSA ID Number: | 11187329 |
|---|---|
| Consumer Location: | GUAYNABO, PR |
| VIN: | WDCTG4GB9FJ**** |
I WAS DRIVING MY 2015 MB GLA250 4MATIC [XXX] AND SUDDENLY 5 WARNING ALERTS POPPED ON THE DISPLAY AND THE RESPECTIVE SIGNALS TURNED ON THE DASHBOARD. THE 5 WARNINGS WERE: 4MATIC CURRENTLY UNAVAILABLE, INOPERATIVE ABS, PARKING BREAK, COLLISION PREVENTION ASSIST PLUS INOPERATIVE AND CHECK ENGINE. IN ADDITION, THE STEERING WHEEL BECAME HEAVY AT THE SAME TIME. I TURNED OFF THE CAR AND TURNED IT ON AGAIN AND AT THAT TIME ONLY THE CHECK ENGINE SIGNAL WAS ON. AS SOON AS I ACCELERATED THE CAR AND THE CAR CHANGED TO 2ND, ALL THE ORIGINAL LIGHTS AND WARNING TURNED ON AND THE STEERING WHEEL BECAME HEAVY. I AM SHARING THIS INFORMATION BECAUSE I'VE READ MULTIPLE SIMILAR COMPLAINTS ONLINE. THE WARRANTY OF THE CAR EXPIRED IN DECEMBER 2018 (3 MONTHS AGO) AND BACK IN NOVEMBER MY VEHICLE STAYED A COUPLE WEEKS IN GARAGE ISLA VERDE (PUERTO RICO) DUE TO PROBLEMS WITH TRANSMISSION. MY CAR HAS 18,000 MILES AND I FIND THESE TYPES OF ERRORS UNBEALIVABLE SINCE IT'S AN ALMOST NEW UNIT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
| NHTSA ID Number: | 11182527 |
|---|---|
| Consumer Location: | PRINCETON, TX |
| VIN: | WDCTG4GB6FJ**** |
I HAVE PROBLEMS WITH MY CAR WHEN IT'S IN "PARK" POSITION AND WHEN IT'S AT A RED LIGHT OR STOPPED. THE CAR WILL ACCELERATE SLOWLY WHEN IT'S AT A RED LIGHT OR WHEN TURNED ON IN PARK POSITION. I TOOK MY CAR TO MB IN DALLAS (10/18) BEFORE WARRANTY EXPIRED TO CHECK ON THE ENGINE AND THE CAMSHAFT RECALL. AFTER PICKING UP MY CAR, THE SAME DAY, MY CAR HAD THE SAME PROBLEM AND NOW IT HAS THE CHECK ENGINE LIGHT ON. I HAVE BEEN TAKING MY CAR TO THE DEALER ON AND OFF FOR THE LAST MONTHS TO GET THIS FIXED. IT'S ONLY 45K MILES AND I'VE NEVER HAD THIS PROBLEM WITH OTHER MERCEDES CARS I'VE HAD. IT IS NOW 02/19 AND THE CHECK ENGINE CAME ON AGAIN. I ASK MERCEDES TO SERIOUSLY CHECK ON THIS PROBLEM IT IS DANGEROUS TO BE AT A RED LIGHT THEN SUDDENLY FEEL THE CAR ACCELERATE.
| NHTSA ID Number: | 11162487 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDSJ4GB5FN**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHEN THE GEAR WAS SHIFTED INTO REVERSE, THE SEAT BELT BECAME TOO TIGHT AROUND THE CONTACT'S WAIST. IT WAS DIFFICULT TO MOVE THE CONTACT'S WAIST AND THIGHS. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ FORT WORTH (817-310-9745, LOCATED AT 5601 BRYANT IRVIN RD, FORT WORTH, TX 76132) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILLURE COULD NOT BE DETERMINED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
| NHTSA ID Number: | 11162549 |
|---|---|
| Consumer Location: | THORNTON, CO |
| VIN: | WDCTG4GB0FJ**** |
I STARTED THE CAR AND I GOT A MESSAGE STATING THE RIGHT FRONT AIR BAG MALFUNCTIONED. THERE IS A SHORT. I TOOK THE CAR IN FOR REPAIR, THERE HAVE BEEN SEVERAL RECALLS ON THIS MODEL FOR THE AIR BAG, MINE IS NOT INCLUDED. THE AIR BAG HAS SHORTED OUT. THIS IS A HUGE SAFETY ISSUE.
| NHTSA ID Number: | 11128815 |
|---|---|
| Consumer Location: | PENSACOLA, FL |
| VIN: | WDCTG4EB2FJ**** |
WHILE DRIVING AND WITHOUT WARNING, THE CAR SHIFTED ITSELF INTO NEUTRAL AND DISPLAYED THE FOLLOWING ERROR MESSAGE: "TRANSMISSION MALFUNCTION STOP." I COASTED TO THE SIDE OF THE ROAD AND UPON STOPPING, THE FOLLOWING ERROR MESSAGE WAS DISPLAYED: "SERVICE REQUIRED DO NOT SHIFT GEARS VISIT DEALER." I TURNED THE CAR OFF, RESTARTED IT, AND IT DROVE WITHOUT INCIDENT. THIS HAS HAPPENED 5 DIFFERENT TIMES: ONCE ON A SUBURBAN ROAD, ONCE IN A PARKING GARAGE, AND THREE TIMES ON A CITY STREET.
| NHTSA ID Number: | 11099748 |
|---|---|
| Consumer Location: | SARATOGA, CA |
| VIN: | WDCTG4EB3FJ**** |
MERCEDES BENZ GVA 250. CONSUMER WRITES IN REGARDS TO AIRBAGS BEING DEPLOYED UNEXPECTEDLY. *LD THE CONSUMER STATED THE AIR BAG DEPLOYED WHILE DRIVING CAUSING THE VEHICLE TO FLIP AND DRAGGED ON IT'S ROOF. THE CONSUMER SUFFERED MINOR SCRATCHES AND BRUISES, AS WELL AS A POSSIBLE MICRO CRACK IN A RIB. *JS
| NHTSA ID Number: | 11098340 |
|---|---|
| Consumer Location: | ALAMEDA, CA |
| VIN: | WDCTG4GB8FJ**** |
WHEN VEHICLE IS PARKED IN A SPACE UNDER POWER LINES THE VEHICLE LOCKING SYSTEM DEACTIVATES AND THE VEHICLE WILL NOT LOCK. THE VEHICLE MUST BE MOVED TO A SPACE WHERE THERE NO POWER LINES ABOVE THE VEHICLE.
| NHTSA ID Number: | 11094135 |
|---|---|
| Consumer Location: | GREENWICH, CT |
| VIN: | WDDSJ4GB2FN**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ CLA250. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED A CONSTRUCTION SITE ON THE SIDE OF THE ROAD AND A WOODEN LIGHT POLE IN THE MIDDLE OF THE ROAD. THE VEHICLE BEGAN TO SKID DUE TO WET PAVEMENT AND CRASHED HEAD ON INTO THE LIGHT POLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING INDICATOR ILLUMINATED AFTER THE CRASH. THE CONTACT SUSTAINED INJURIES TO THE NECK, HEAD, AND BACK AND WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT WAS KEPT AT THE HOSPITAL FOR THREE DAYS AND RELEASED. THE VEHICLE WAS TOWED TO THE DEALER (GREENWICH MERCEDES-BENZ, 261 WEST PUTNAM AVENUE, GREENWICH, CONNECTICUT 06830). THE VEHICLE WAS THEN TOWED TO A COLLISION CENTER FOR REPAIRS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
| NHTSA ID Number: | 11090493 |
|---|---|
| Consumer Location: | MALDEN, MA |
| VIN: | WDDSJ4GB6FN**** |
WHILE DRIVING TO WORK ON A FREEWAY I SUDDENLY HEARD A BLASTING SOUND AND NEXT THING WHAT I SAW WAS THERE WERE GLASS PIECES EVERYWHERE ON MY BODY AND IN THE CAR. THE PANORAMIC MOON ROOF OF MY CAR EXPLODED OUT OF NO REASON. I AM VERY SURE THAT NOTHING HIT THE ROOF OR FALL ON THE ROOF. THE FREEWAY WAS WIDE OPEN AND FORTUNATELY I WAS WEARING SUNGLASSES SO MY EYES DIDN'T HURT BY THE EXPLOSION. HOWEVER, AFTER TAKING A MEDICAL LEAVE FROM WORK AND HAVING CHECKED UP AT THE HOSPITAL I DECIDED TO TAKE THE CAR TO MBENZ DEALERSHIP TO REPORT WHAT HAPPENED TO THE CAR AND KNOW WHY IT HAPPENED. SURPRISINGLY INSTEAD OF LOOKING INTO THE INCIDENT THEY DECIDED TO AVOID THE ISSUE AND INDIRECTLY ACCUSED ME OF CAUSING IT BY MYSELF. I WAS VERY SHOCKED AND DISAPPOINTED BY THE WAY A SITUATION AND THE CUSTOMER WAS HANDLED. I'D URGE NHTSA TO TAKE FURTHER ACTION TO MAKE SURE SUCH INCIDENTS DO NOT HAPPEN TO OTHER MBENZ CAR OWNERS. WHILE DOING RESEARCH ON INTERNET I FOUND OUT THAT MY INCIDENT IS NOT THE ONLY INCIDENT , THERE ARE MANY OTHER MBENZ OWNERS REPORTED THE SAME COMPLAINT ABOUT SUDDEN SHATTERING OF THEIR GLASS ROOF.
