|Dynamic Head Restraints||Standard|
|Head Restraint||Not Available|
|Advanced Belt Feature||Not Available|
|Adjustable Upper Belt Anchorage||Not Available|
|Seat Belt Reminder System||Driver|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Torso||Driver, Front Passenger, Rear Seat|
|Additional Air Bags||Not Available|
|Meets Side Air Bag Out-of-Position Requirements||Not Available|
|LATCH Locations||Not Available|
|Safety Power Windows (Anti-Pinch)||Standard|
|Safety Power Windows (Anti-Pinch) locations||Not Available|
|NHTSA ID Number:||10533373|
|Consumer Location:||LAS VEGAS, NV|
1/9/2013 I TOOK THE CAR IN FOR THE CHECK ENGINE LIGHT. THEY FOUND THERE WAS A GAS SEAL LEAK AND THEY REPLACED THE GAS CAP. ON 7/30/2013 I TOOK MY CAR IN FOR THE CHECK ENGINE LIGHT. THERE WAS A GAS TANK LEAK. THEY HAD TO REPLACE THE GAS TANK. PLEASE FEEL FREE TO CONTACT ME FOR DOCUMENTATION OR FURTHER INFORMATION NECESSARY TO BE INCLUDED IN THE RECALL OR CLASS ACTION FOR THIS ISSUE. *TR. .UPDATE 04-10-14 *BF
|NHTSA ID Number:||10514846|
|Consumer Location:||BELLEVUE, WA|
WHEN I FILL THE GAS TANK UP TO THE TOP WITH FUEL, THERE IS A STRONG ODER OF GAS COMING FROM THE CAR. IT DOESN'T GO AWAY UNTIL THE TANK IS ABOUT 3/4 FULL AFTER DRIVING. I TOOK IT TO THE DEALER, THEY SAID THEY FIXED IT, BUT THEY DID NOT. I THINK MERCEDES IS AWARE OF THIS ISSUE YET REFUSES TO DO A RECALL. THERE ARE 100'S OF OTHER COMPLAINTS ABOUT THIS PROBLEM ONLINE FROM OTHER E-CLASS OWNERS. *TR
|NHTSA ID Number:||10501065|
|Consumer Location:||MILPITAS, CA|
STRONG FUEL ODOR SMELL OUTSIDE THE CAR WHEN CAR PARK INSIDE THE GARAGE SPECIALLY WHEN THE FUEL TANK IS FULL. *TR
|NHTSA ID Number:||11498772|
|Consumer Location:||LOVELAND, OH|
FUEL TANK AND FUEL PARTS LEAKING. 2 REPAIRS AND CAR OFTEN SMELLS OF GASOLINE ESPECIALLY IN THE GARAGE.
|NHTSA ID Number:||11486992|
|Consumer Location:||PASADENA, CA|
Fuel tank fuel leak, NHTSA Action Number EA13003 I purchased a 2007 Mercedes E Class used a few months ago, and recently I noticed a fuel leak, strong fuel smell outside of vehicle when fuel tank is filled higher. More fuel means more fuel odor. Upon research, it seems like there was a warranty extension for 15 years, and with my luck, warranty extension ran out just after I bought the car but before I noticed the problem. As fuel is a safety issue and can easily ignite, and also affects emissions, I feel like the remedy should not just be a 15 year warranty extension, but longer as cars are staying on the road longer and longer. I'm sure I'm not the only one with this issue out of warranty extension period.
|NHTSA ID Number:||11486592|
|Consumer Location:||POMONA, CA|
2007 MERCEDES BENZ E 350. CONSUMER WRITES IN REGARD TO ILLUMINATED CHECK ENGINE LIGHT.
|NHTSA ID Number:||11485122|
|Consumer Location:||ALBUQUERQUE, NM|
I HAVE A SMELL OF FUEL ON THE REAR DRIVER-SIDE WHEEL. SEEMS LIKE THERE IS A FUEL LEAK FROM EITHER THE FUEL FILTER MODULE OR IT IS A TANK LEAK. I TOOK OFF THE REAR CUSHION AND WE CAN SEE AND SMELL FUEL VISIBLY ON THE LEFT SIDE UNDER THE SEAT QUESHON AND OVER THE FUEL FILTER MODULE. SEEMS LIKE THERE WAS A SIMILAR PROBLEM WITH THE 2003-2006 E CLASS AND THE 2006 CLS CLASS VEHICLE. I THINK THIS IS A SAFETY ISSUE AS I HAVE SEEN ONLINE MANY OTHER CUSTOMERS ARE HAVING A SIMILAR ISSUE. I THINK IT WILL BE A FIRE AND SAFETY HAZARD AND SHOULD BE INVESTIGATED.
|NHTSA ID Number:||11475244|
|Consumer Location:||NAPLES, FL|
Due to the odor of gasoline both inside and outside my car I brought my car to the local Mercedes’ dealership. Upon inspection they found a small crack in my fuel tank which allowed gasoline to leak into another compartment. The dealer stated they would not be able to replace fuel pump without replacing the gasoline because of the “danger and risk of fire”. I believe that the leakage of gasoline and the fumes associated inhaled presents a very real danger, and risk to health. Upon research I found that this is a major issue that has been addressed by your department. After a 3 year investigation this investigation was closed due to the extension of the manufactures warranty to 15 years. My car is 8 months out of the extended warranty. When speaking to Mercedes’ Benz hotline, the representative stated receiving several phone calls recently with reports of the same issue. I appreciate your attention to this matter. I am hoping this case with be reopened, and the manufacturer held responsible for replacing faulty fuel tanks.
|NHTSA ID Number:||11474106|
|Consumer Location:||ALPINE, CA|
Vehicle fuel system known component issue, fuel pump failure, intermittent. Driving vehicle can lose power at speed, causing potential loss of control as hydraulic assist to steering and braking fails with engine. This known issue has intermittently cause our car to fail to start, or fail in operation. This was a known issue, the manufacturer was allowed to avoid a recall by extending the warranty for this component (fuel pump in fuel tank assembly) to 15 years. Our car started showing this around that time (3 months ago, when extended warranty expired), however we were not then aware of said warranty. Now that we've been two months of diagnosis and discussions with MBUSA Customer Care, they are not willing to replace the known failure point as warranty expired 3 months ago. This should have been a recall from the beginning, and now we, and many others to come, will have the value and usefulness of our vehicles reduced or eliminated. Those not aware of the potential failure of this very expensive part, will be at risk every time they operate their cars at speed on the public highways. NHTSA should never have allowed this warranty extension scheme to substitute for a recall. There is no way to predict failure, and entire fuel tank assembly replacement is <$4,000. Fuel pump is not individually accessible or available for replacement, only entire tank assembly in these PZEV vehicles is available. Mercedes-Benz is shirking responsibility here, and flipping it over to the dealerships and consumers.
|NHTSA ID Number:||11471160|
|Consumer Location:||KENSINGTON, MD|
The contact owns a 2007 Mercedes-Benz E350. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated and with an abnormal sound coming from the gear shifter. The contact stated there was a failure with the transmission and the vehicle would not exceed 65 MPH. The transmission was replaced. The contact was unable to reach the manufacturer; however, several voicemails left for the manufacturer. The approximate failure mileage was 100,000.
|NHTSA ID Number:||11469535|
|Consumer Location:||BREMERTON, WA|
The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked in the garage and turned off, the entire rear end of the vehicle inadvertently lowered to the ground. The contact stated that the failure was related to NHTSA Campaign Number: 12V264000 (Suspension) however, the vehicle was not included in the recall. The vehicle had not been diagnosed or repaired. The manufacturer and the dealer were not made aware of the failure. The approximate failure mileage was 140,000. The consumer stated the rear air suspension is functioning as designed. Upon restarting the vehicle the air compressor was recharged.
|NHTSA ID Number:||11465539|
|Consumer Location:||HENDERSON, NV|
Engine code p0016 and p0017. Defective balance shaft and sprockets
|NHTSA ID Number:||11462710|
|Consumer Location:||CANISTEO, NY|
The component/s that have failed are (reputedly) the fuel system resulting in significant fuel fumes permeating into the cabin of the vehicle as well as being very evident around the rear outside of the vehicle. This seems to be more obvious after the car has been filled with fuel. Having fuel fumes leaking into the cabin of the car should be self evident as a risk to anyone travelling in the vehicle, especially in the rear seats. The fumes eminating from the car, externally, are a potential fire hazard should anyone walk by with a cigarette or naked flame. This is an on going problem well known to Mercedes Benz and one that should have been the subject of immediate recalls by MB and not subject to a Mileage, Time Frame or VIN number. Why should I, or anyone, have to foot a fairly significant bill, for fixing a manufacturing fault just because the previous owners didn't get the problem fixed and I purchased the vehicle after some 15 year warranty time frame? This issue could result in someone's death if Mercedes is not forced to remedy it and by remedy it I mean for ALL 2007 E350's to be recalled unconditionally. Consumer would like to amend the complaint to include the recall of ALL Mercedes E350 for the years 2006 and 2009 for inspection of the cause of the problem and the repair of those vehicles where repairs are needed at Mercedes Benz cost.
|NHTSA ID Number:||11445604|
|Consumer Location:||MERRITT ISLAND, FL|
Fuel tank leak at the top of the tank. MB has well documented gasoline leaks for MB model 211 years 2003-2008. Notices were sent to owners of gas powered auto's but none were sent to DIESEL auto owners. The exact same procedure and parts are needed to repair DIESEL tanks as gasoline tanks. Either this is a oversight by MB or the problem was ignored. My DIESEL tank is leaking exactly as other documented gasoline MB vehicles model 211.
|NHTSA ID Number:||11436046|
|Consumer Location:||DUARTE, CA|
The contact owns a 2007 Mercedes-Benz E350. The contact stated that while the vehicle was parked with the engine running, the contact heard a loud rattling sound coming from the engine compartment. The contact called an independent mechanic and was informed that the camshaft balancer was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 257,000.
|NHTSA ID Number:||11423990|
|Consumer Location:||BONSALL, CA|
The contact owns a 2007 Mercedes-Benz E350. The contact stated that the vehicle leaked gasoline into the rear driver’s side seat causing a pool of gasoline under the seat. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure. The contact was provided information of a possible manufacturer’s recall. The failure mileage was approximately 104,000.
|NHTSA ID Number:||11397963|
|Consumer Location:||AUSTIN, TX|
AFTER I FILLED UP MY GAS TANK AND CAME HOME AND PARKED MY CAR IN THE GARAGE. AFTER A FEW HOURS I SMELL STRONG GAS SMELL. WHEN I RESEARCHED MBWORLD, I SAW MANY PEOPLE HAVING THE SAME / SIMILAR ISSUE, AND MERCEDES BENZ HAD EXTENDED THE WARRANTY TO 15 YEARS TOWARDS FUEL LEAK ISSUES. THERE WERE MANY ARTICLES ON THE FORUM. WHEN I CALLED MY DEALER, HE SAID THAT I THERE ARE NO RECALLS ON IT. HOW DO I RESOLVE THIS ISSUE?
|NHTSA ID Number:||11389270|
|Consumer Location:||ALAMEDA, CA|
CAM GEAR DETERIORATED
|NHTSA ID Number:||11389267|
|Consumer Location:||ALAMEDA, CA|
CAM GEAR DETERIOATED
|NHTSA ID Number:||11388108|
|Consumer Location:||HUMBLE, TX|
WHEN I FILL THE GAS TANK TO THE TOP, I SMELL FUEL IN THE CABIN, I THINK THERE WAS A RECALL FOR THAT, BUT DEALERSHIP SAYS NO, THERE IS A VIDEO ON THIS ISSUE ON YOUTUBE AS WELL, I GOT THIS RECALL NUMBER FROM A FRIEND NHTSA#13003, COULD YOU PLEASE CHECK AND HELP ME OUT.
|NHTSA ID Number:||11385587|
|Consumer Location:||PRESCOTT, AZ|
WHEN I FILL UP THE GAS TANK I NOTICE A GAS SMELL FROM OUTSIDE OF THE CAR ON THE REAR DRIVERS SIDE. WHEN THE FUEL LEVEL DROPS TO 3/4 FULL THE SMELL DISAPPEARS. I'M AFRAID OF AN EXPLOSION IF I PARK IN AN ENCLOSED GARAGE
|NHTSA ID Number:||11355304|
|Consumer Location:||ROCKMART, GA|
ENGINE LIGHT CAME ON WHEN I WAS DRIVING. DID DIAGNOSTIC AND IT SAYS CAMSHAFT SENSOR PROBLEM. WHICH MEANS IT'S NOT ONLY THE DIESEL MODELS WITH THIS ISSUE.
|NHTSA ID Number:||11351311|
|Consumer Location:||LOXAHATCHEE, FL|
BRAKES DID NOT CATCH LIKE I PUSHED BRAKES ALL THE WAY.I HAVE TO PUMP BRAKES 3-4 TIMES BEFORE DRIVING AND WHEN REVERSING THEY LOCK.I TOOK IT TO A MECHANIC AND THE ABS CONTROL MODULE IS NOT WORKING NOW IT NEEDS TO BE REPLACED.I CAN'T DRIVE IT SINCE THE BRAKE LINES HAV ENO BRAKE FLUID RUNNING THROUGH THEM.
|NHTSA ID Number:||11342480|
|Consumer Location:||RAINBOW CITY, AL|
I RECENTLY BOUGHT AN 07 MERCEDES E350 I'VE FOUND THIS SAME COMPLAINT ON NUMEROUS WEBSITES THE WHOLE CAB OF THE CAR FILLS WITH A TERRIBLE FUEL SMELL ONLY ON THE INSIDE OF THE CABIN BUT ITS SO BAD ID HESITATE LIGHTING A LIGHTER IN THE CAR UNTIL THE WINDOWS HAVE BEEN ROLLED DOWN AND AIRED OUT ITS SUPPOSEDLY UNDER THE VERY SPOT MY 5 YEAR OLD GRANDDAUGHTER WOULD BE SEATED THIS IS NOT ONLY HIGHLY DANGEROUS AND FLAMMABLE BUT WILL GIVE THE DRIVER AND OCCUPANTS TERRIBLE HEADACHES, NAUSEA AT TIMES AND IN MY OPINION IS A NOT ONLY FIRE HAZARD BUT ALSO A HEALTH HAZARD AND IT DOES THIS SITTING STATIONARY WITHOUT THE CAR RUNNING I'VE TRIED EVERYTHING NOT FILLING THE CAR TO THE TOP BUT EVEN AT A HALF TANK YOU HAVE THE SAME PROBLEM ITS SO BAD I WOULD RETURN THE CAR IF THE DEALER WOULD TAKE IT BACK THIS IS EXTREMELY UNHEALTHY
|NHTSA ID Number:||11342127|
|Consumer Location:||PELZER, SC|
CAR SMELLS LIKE GAS INSIDE AND OUT UNTIL ABOUT HALF A TANK AFTER REVIEWING MERCEDES BENZ FORMS IN THE BENZ WORLD WEBSITE IT IS A VERY COMMON PROBLEM WITH THE E500 AND E550 IN THE YEARS BETWEEN 2005 AND 2008 VEHICLES THERE ARE NUMEROUS COMPLAINTS ABOUT IT AND NOT SURE WHEN IT STARTED I'VE JUST RECENTLY PURCHASED THE VEHICLE BUT THE PREVIOUS OWNER PREVIOUS OWNER MENTIONED IT TO ME AS WELL I DIDN'T THANK TO MUCH ABOUT IT TILL THE SMELL HAS GOTTEN SO BAD THAT THE WINDOWS HAVE TO BE ROLLED DOWN TO BE ABLE TO BREATHE IN THE VEHICLE
|NHTSA ID Number:||11341594|
|Consumer Location:||STERLING, VA|
I HAVE 2007 E350 CLASS 4-MATIC SPORT PACKAGE, THE PANORAMIC SUNROOF DOES NOT OPEN AND WHEN I PUSH BOTTOM TO OPEN THE MOTOR SOUND LIKE IS GRINDING THE CAR HAS ONLY 75000 MILES ON IT AND THE DEALER DOES NOT WARRANTY IT. THE COST TO HAVE REPAIRED AT MERCEDE DEALERSHIP IS $1500.
|NHTSA ID Number:||11341354|
|Consumer Location:||SYLVA, NC|
SPENT OVER $2K JUST ON DIAGNOSIS AND WRONG FIXES. IT STARTED WITH PROBLEMS CRANKING. I REPLACED THE KEY FOB, REPLACED THE BATTERY, REPLACED THE ALTERNATOR, HAVE HAD MERCEDES DIAGNOSE WITH NO ANSWERS. MY USUAL MECHANIC DIAGNOSE WITH NO ANSWERS. A EUROPEAN SPEACIALIST REPLACED THE ALTERNATOR AND TENSIONER PULLEY. TOOK IT TO A FRIEND AND WE DISCOVERED THAT THERE WAS A LEAK IN THE SUNROOF RUNNING DOWN THE SIDE OF THE CAR INTO THE BATTERY COMPARTMENT. AT THIS POINT VARIOUS PROBLEMS ARE GOING ON. THE WINDOWS, DOOR LOCKS, RADIO, CRANKING, ALL INTERMITTENT BUT NOT ALWAYS AT THE SAME TIME. TOOK IT TO ANOTHER MECHANIC WHO SAID THE SANS MODULE IS BAD, AT LEAST. AN $800 FIX, THEN THEY COULD MOVE TO THE NEXT MODULE AND THE NEXT. ALSO MAYBE UNRELATED BUT MAYBE NOT. LOW CAR LIGHT CAME ON. ENGINE 'DIED' (VEHICLE LOST ALL POWER) WHILE TRAVELING AT HIGHWAY SPEED OR WILL JERK DOWN GEARS AND ONLY CONTINUE TO FUNCTION IN DRIVE @ 40MPH OR LOWER. I HAD TO PULL VEHICLE OVER ON SIDE OF THE ROAD WITH NO POWER ASSISTANCE STEERING OR BRAKING. THIS PROBLEM OCCURRED WITH NO WARNING AND AT HIGHWAY SPEEDS CREATING AN IMMENSE SAFETY RISK. MANY OTHERS HAVE REPORTED THE SAME ISSUE WITH THIS AND RELATED CARS FOR THIS AND NEARBY MODEL YEARS. LIKE THEM, I WONDER WHY THERE IS NO RECALL. MERCEDES BENZ WILL NOT REPLACE THESE DEFECTIVE PARTS WILLINGLY AND THERE ARE MANY OF THESE CARS DRIVING DOWN OUR HIGHWAYS PLACING NOT ONLY THE PASSENGERS AT RISK BUT OTHER DRIVERS AROUND THEM.
|NHTSA ID Number:||11331296|
|Consumer Location:||ROSWELL, GA|
OIL COOLER SEAL LEAKING GASKET CAUSING FIRE HAZARD
|NHTSA ID Number:||11321652|
|Consumer Location:||MANCHESTER, CT|
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO OPEN THE SUNROOF, ONE SIDE OF THE SUNROOF WITH A FRACTURED SEAL CAVED IN. THE CONTACT STATED THAT THE GLASS WAS NOT CRACKED. THE CONTACT PERFORMED A VIN SEARCH AND BECAME AWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). NEW COUNTRY MERCEDES-BENZ LOCATED AT 1 WESTON ST, HARTFORD, CT 06120, 860-278-2000, WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
|NHTSA ID Number:||11321180|
|Consumer Location:||MIRAMAR, FL|
MY CAR WAS RUNNING SUDDENLY STOP AND DOES NOT START, I TAKE IT TO MERCEDES DEALER AND THEY CHARGE ME $195.00 PLUS TAX TO SCANNED IT THEY FOUND THE ECM ENGINE CONTROL MODULE NEED TO BE REPLACE. COST IS $2,300 PLUS TAX. PLEASE CONTACT ME FOR AT YOUR CONVENIENCE SO I CAN TAKE FURTHER STEPS TOWARDS MERCEDES BENZ. *TR
|NHTSA ID Number:||11315492|
|Consumer Location:||EL PASO, TX|
PROBLEM: CAR LEAKS FUEL TO THE GROUND NEAR THE REAR EXHAUST PART OF THE CAR WHEN GAS TANK FILLED PAST 3/4 FULL OF A TANK. CAR LEAKS FUEL, AND SMELLS EXCESSIVELY LIKE GASOLINE INSIDE, AND OUTSIDE OF THE CAR. THIS COULD BE A POTENTIAL HEALTH RISK DUE TO THE FUMES OF THE GASOLINE, AND GASOLINE LEAKING. THE PROBLEM COULD BE A SAFETY ISSUE DUE TO GASOLINE POTENTIALLY LEAKING ON THE EXHAUST, AND IGNITING. THE CAR ALSO WILL NOT PASS EMISSIONS DUE TO EVAPORATION LEAK CHECK ENGINE CODES. THIS HAPPENS EVERY TIME A GAS FILL UP MORE THAN 3/4 OF A TANK OF FUEL. I HAVE PICTURES OF THE FUEL LEAK.
|NHTSA ID Number:||11310294|
|Consumer Location:||OCALA, FL|
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E-350. THE CONTACT STATED THAT THE VEHICLE HAD AN ODOR OF FUEL INSIDE. THE VEHICLE STALLED. THE CONTACT STATED THAT THE ODOR WAS MORE PREVALENT IN AND UNDER THE REAR PASSENGER SEATS. THE VEHICLE WAS TOWED TO A FIELDS MOTORCARS LOCATED AT (4141 N FLORIDA AVE, LAKE LAND, FL 33805) AND WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FUEL ODOR MADE HER ILL. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.
|NHTSA ID Number:||11310144|
|Consumer Location:||PICAYUNE, MS|
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED WHILE SEATED IN THE VEHICLE THE SUNROOF BUTTON WAS PRESSED TO OPEN THE SUNROOF HOWEVER THE SUNROOF COLLAPSED INWARDS. THE CONTACT TOOK THE VEHICLE TO (MERCEDES-BENZ OF SOUTH MISSISSIPPI,11619 BOBBY ELEUTERIUS BLVD, D'IBERVILLE, MS 39540) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,941.
|NHTSA ID Number:||11306734|
|Consumer Location:||MURRIETA, CA|
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER FILLING UP FUEL TANK, THE VEHICLE EMITTED AN ABNORMAL FUEL ODOR. THE CONTACT STATED THAT THE VEHICLE HAD CEASED TO OPERATE WITHOUT WARNING WHILE TRAVELING AT 50 MPH. UPON INVESTIGATION, THE CONTACT DISCOVERED AN INVESTIGATION WAS OPENED AND CLOSED UNDER NHTSA ACTION NUMBER: EA13003 (FUEL SYSTEM, GASOLINE) FOR WHICH THE MANUFACTURER EXTENDED THE WARRANTY TO 15 YEARS WITH UNLIMITED MILEAGE. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF PORTLAND 1605 SW NAITO PKWY, PORTLAND, OR 97201 WHERE THE CONTACT WAS INFORMED THAT THE DEFECT WAS RELATED TO THE FUEL SENDING UNIT AND NOT THE FUEL TANK. THE DEALER HAD REFUSED TO SERVICE THE VEHICLE UNDER THE EXTENDED WARRANTY AND PROVIDED THE CONTACT AN ESTIMATE OF APPROXIMATELY $3,000 TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED THAT CONTACT NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
|NHTSA ID Number:||11299130|
|Consumer Location:||STAMFORD, CT|
THERE IS A STRONG SMELL OF GASOLINE DUE TO A DEFECTIVE GAS TANK SEAL - THIS PROBLEM IS EXACERBATED WHEN THE GAS TANK IS FILLED OR NEARLY FILLED, THE EXTREME DANGER OF THE GAS FUMES EMITTED MANIFESTS ITSELF IN THE PROBABLE EXPLOSION CAUSING DEATHLY HARM TO PEOPLE, OWNERS AND INNOCENT BYSTANDERS, PROPERTY, INCLUDING THE CAR ITSELF. THE CAR IS A 2007 MERCEDES-BENZ E-350
|NHTSA ID Number:||11289093|
|Consumer Location:||GAHANNA, OH|
MY VEHICLE SHUT OFF WHILE I WAS DRIVING ON A MAIN STREET. TWO MINUTES LATER I COULD START IT. THEN NEXT DAY I COULD SO I TOOK IT TO A TRUSTED MECHANIC AND WAS INFORMED ABOUT RECALL. IT HASN'T STARTED SINCE. THE MECHANIC ISN'T CERTAIN ABOUT EXACTLY THE PROBLEM BUT SAID THERE WAS SOME MISFIRES ON SENSORS. UNKNOWN EXACTLY WHAT'S WRONG. I DID GET A LETTER IN THE MAIL ABOUT A RECALL OFFERED TO ME IF SIMILAR CONDITIONS HAPPEN.
|NHTSA ID Number:||11286389|
|Consumer Location:||BURLINGTON, NC|
I CAN SMELL GAS FUMES AND MY FUEL PUMP FAILED IN MY 2007 MERCEDES E350. WHILE MERCEDES EXTENDED THE WARRANTY ON THE FUEL TANK / PUMPS FOR THE E SERIES, NON-PZEV, I HAVE BEEN ADVISED THAT MY CAR HAS PZEV EMISSIONS AND I AM NOT COVERED. THE NON-PZEV CARS RECEIVED A 15 YEAR EXTENDED WARRANTY WITH UNLIMITED MILEAGE. THE PZEV CARS HAVE MILEAGE CAPPED AT 150K. THE RESOLUTION MERCEDES PROVIDED TO THE NHTSA WAS MISLEADING SINCE THEY DID NOT PROVIDE A RESOLUTION FOR ALL OF THE CARS WITH FUEL TANK / PUMP ISSUES.
|NHTSA ID Number:||11277259|
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT NOTICED AN ABNORMAL ODOR OF FUEL INSIDE THE VEHICLE AFTER FILLING THE TANK WITH FUEL. ALSO, THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF BAKERSFIELD (5600 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 536-5588) WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN.
|NHTSA ID Number:||11252993|
|Consumer Location:||DOWNINGTOWN, PA|
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED. IN ADDITION, THE POWER STEERING BECAME DIFFICULT TO MANEUVER AND THE VEHICLE STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST CHESTER (LOCATED AT 1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (484) 313-1100) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED TWICE. ADDITIONALLY, THE FUEL PUMP FILER, WATER PUMP, TENSIONER PULLEY, AND SERPENTINE BELT (WHICH WAS REPLACED NINE TIMES) WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ELECTRONIC FAILURE FOR WHICH THE MECHANIC WAS UNABLE TO REPAIR. THE CONTACT ALSO STATED THAT THE FUEL GAUGE AND COOLANT SYSTEM WERE INOPERABLE, AND THERE WAS A FAILURE WITH THE WATER PUMP. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
|NHTSA ID Number:||11245792|
|Consumer Location:||YUCAIPA, CA|
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ E350. THE CONTACT SMELLED A FUEL ODOR WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE WAS NOT FOUND. RECENTLY, THE CONTACT WAS UNABLE TO START THE VEHICLE AND HAD IT TOWED TO THE SAME INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND THE ENTIRE FUEL TANK WOULD NEED TO BE REPLACED IN ORDER TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.