Components: STRUCTURE UNKNOWN OR OTHER
June 21, 2021
TBD
Condition
Unknown
Damage
Weather
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11421607 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | wddhf8jb6eb**** |
Mercedes Benz E350 2014 - Panoramic Sunroof rattling and squeaking noise/sound: This issue has been reported by many online, and it is a well known problem with E350. It starts with a little bit of squeak and metallic rattle noise here and there, and then after a year or so it is almost happening all the time as you drive the car. Dealer states that Sunroof Frame bolts have to be retorqued and loose bolts which rattle around have to be put back on. Estimated cost $712. If not a safety risk causing Pano sunroof to eventually fly off, it should definitely be a recall as many E350 owners have reported the same issue, and it is a manufacturer defect.
| NHTSA ID Number: | 11234826 |
|---|---|
| Consumer Location: | BROOKFIELD, IL |
| VIN: | WDDHF8JB6EB**** |
I HAVE HAD 6 BLOW OUTS OR BUMPS IN MY TIMES IN 2.5 YEARS WITH THESE CONTIPROCONTACT 245/40 R 18 97V TIRES IN NORMAL, URBAN DRIVING. THE REP AT THE DEALERSHIP TOLD ME THAT THIS IS A VERY COMMON ISSUE WITH THESE TIRES AND HE DOES NOT RECOMMEND THEM TO ANYONE. THE MOST RECENT BLOWOUT HAPPENED WITH I WAS DRIVING 40 MPH AND I DID NOT HIT A POTHOLE OR BUMP. THAT TIRE WAS ONLY 3 MONTHS OLD WHEN IT BLEW. IN THE PREVIOUS 10 YEARS, I HAD 2 BLOW OUTS ON MY PREVIOUS. PLEASE INVESTIGATE
| NHTSA ID Number: | 11408605 |
|---|---|
| Consumer Location: | GOODYEAR, AZ |
| VIN: | WDDHF5KB3EA**** |
SEAT TOOR COST 850 TO GET REPAIRED 1500 FOR A KEY PLUS PROGRAMMING SO REFICULAS
| NHTSA ID Number: | 11408020 |
|---|---|
| Consumer Location: | BROOKFIELD, CT |
| VIN: | WDDKJ8JB4EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810, (203) 778-6333) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11404495 |
|---|---|
| Consumer Location: | LEESBURG, FL |
| VIN: | WDDKK5KF0EF**** |
TAKATA PASSENGER AIR BAG HAS STILL NOT BEEN REPLACED, NOR HAS A TIME FRAME BEEN ESTABLISHED. DRIVER AIR BAG SYSTEM WAS MODIFIED AND NOW THE STEERING WHEEL NO LONGER GOES UP & DOWN.
| NHTSA ID Number: | 11402712 |
|---|---|
| Consumer Location: | POWDER SPRINGS, GA |
| VIN: | WDDHF5KB0EB**** |
BURNING SMELL INSIDE THE CAR AND STATIC/CRACKLINGS NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF AS WELL AS ENGINE ON. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING. THEN ALL OF A SUDDEN HUGE AMOUNTS OF SMOKE BEGAN TO FILL THE BACK INSIDE OF CAR AROUND THE BACK DOOR PASSENGER SIDE AS I SAT IN THE CAR. CAR WAS IN PARKED POSITION AT THIS MOMENT N ENGINE WAS RUNNING N RADIO ON. I TURNED OFF CAR AND STREAM N JUMPED OUT OF CAR WAS EXTREMELY FRIGHTENING MOMENT. STILL POPPING SOUND AFTER ENGINE WAS TURNED OFF SO I CALL 911. FIRE DEPT N POLICE CAME OUT N SMELT BURNING SMELL FROM SMOKE N HEARD POPPING FROM BELIEVE SPEAKERS THEREFORE FIRE DEPT DISMANTLE SEVERAL FUSES FROM UNDER HOOD ETC SINCE THEY COULD NOT DISMANTLE THE DOOR PANEL WHERE THE SMOKE WAS SPILLING FROM. THIS WAS EXTREMELY EMOTIONAL FOR ME. I FEEL THE CAR IS A SAFETY HAZARD AND MERCEDES NEED TO PAY FOR THIS REPAIR N DEALER WHERE IT WAS PURCHASED
| NHTSA ID Number: | 11399885 |
|---|---|
| Consumer Location: | WESTERVILLE, OH |
| VIN: | WDDKK5KF2EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 591-8625) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
| NHTSA ID Number: | 11399266 |
|---|---|
| Consumer Location: | ROME, NY |
| VIN: | WDDHF8JB8EA**** |
WHEN I PUT GAS IN THE CAR BEYOND ONE QUARTER OF A TANK, I GET A VERY STRONG GAS SMELL COMING FROM THE DRIVERS SIDE REAR FENDER AND TIRE AREA.. THERE IS NO VISIBLE GAS LEAK ON MY GARAGE FLOOR. THE CAR IS STATIONARY/PARKED IN THE GARAGE
| NHTSA ID Number: | 11399039 |
|---|---|
| Consumer Location: | KALAMAZOO, MI |
| VIN: | WDDHF8JBXEA**** |
HEY I HAVE 2014 MERCEDES E350 WITH 57K ON IT. DRIVER SEAT HAS A TEAR AFTER TAKING TO THE MB DEALERSHIP AND WAS TOLD THAT IT IS A COMMON PROBLEM AND MY 7 SPEED TRANSMISSION HAS KINDA OF A SLIP IN 3 AND 4 GEAR ALSO TOOK TO MY DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG DID MORE RESEARCH AND FOUND OUT THAT ITS ALSO A COMMON PROBLEM
| NHTSA ID Number: | 11395414 |
|---|---|
| Consumer Location: | KIRKLAND, WA |
| VIN: | WDDKJ8JB7EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425)249-7391) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11389559 |
|---|---|
| Consumer Location: | BROOKFIELD, CT |
| VIN: | WDDKJ8JB4EF**** |
RECEIVED A RECALL NOTICE FOR AIRBAG NHTSA ID 19V010. I HAVE TRIED FOR 2 YEARS TO GET IT REPLACED. THEY SAY IT IS STILL ON HOLD. NO PARTS.IT APPEARS THEY ARE NOT THAT CONCERNED ABOUT THIS. I THOUGHT AIRBAGS ARE NECESSARY IN A ACCIDENT TO SAVE LIVES. THE CAR IS NOW 7 YEARS OLD. ARE THEY WAITING FOR IT TO DIE FIRST?
| NHTSA ID Number: | 11389442 |
|---|---|
| Consumer Location: | STUART, FL |
| VIN: | WDDKJ5KB0EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11388820 |
|---|---|
| Consumer Location: | COVINGTON, LA |
| VIN: | WDDKJ5KB2EF**** |
MERCEDES HAS FAILED TO COMPLY WITH ITS OBLIGATION UNDER ITS RECALL CAMPAIGN 201901001 TO REPLACE THE TAKATA PASSENGER SIDE AIR BAG. IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL NOTICE DATED "FEBRUARY 2019" WAS RECEIVED.
| NHTSA ID Number: | 11387205 |
|---|---|
| Consumer Location: | NORTH LAUDERDALE, FL |
| VIN: | WDDHF5KB3EA**** |
TL* THE CONTACT OWNS 2014 MERCEDES-BENZ E350. THE CONTACT STATED WHILE REVERSING, THE GEAR SHIFTER FAILED TO RELEASE FROM PARK. THE CONTACT RESTARTED THE VEHICLE AND THE GEAR SHIFTER FAILED TO RELEASE FROM THE REVERSE POSITION INTO DRIVE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF COCONUT CREEK (4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 37,800.*LN*JB
| NHTSA ID Number: | 11383625 |
|---|---|
| Consumer Location: | WASHINGTON, DC |
| VIN: | **** |
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E250. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS COVERED WITH A SYNTHETIC MATERIAL CALLED MB TEX. THE MATERIAL WAS TORN. THE CONTACT HAD TO PLACE A COVER OVER THE SEAT TO AVOID BEING POKED OR CUT BY THE MATERIAL AND TO AVOID MAKING CONTACT WITH THE HEATING MECHANISMS WITHIN THE SEAT. THE CONTACT CONTACTED MERCEDES-BENZ OF ARLINGTON LOCATED AT 585 N GLEBE RD, ARLINGTON, VA 22203 (703)525-2100, WHO ACKNOWLEDGED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 11383027 |
|---|---|
| Consumer Location: | ALLENTOWN, PA |
| VIN: | WDDKJ7DB5EF**** |
MERCEDES HAS REFUSED TO REPLACE DEFECTIVE TAKATA AIRBAG SINCE FEBRUARY OF 2019 MAKING DIFFERENT EXCUSES WHY THEY CAN'T REPLACE THE PASSENGER SIDE AIRBAG WITH KNOWLEDGE THAT IF ACCIDENT CAN BE LIFE THREATENING.
| NHTSA ID Number: | 11382839 |
|---|---|
| Consumer Location: | OVERLAND PARK, KS |
| VIN: | WDDHF8JB9EA**** |
MY STEERING WHEEL WILL NOT TELESCOPE UP/DOWN. I HAVE HAD THIS REPAIRED 2X'S IN THE PAST 3 YEARS. 5/2017, 6/2018, 8/2019, 12/2020 ADDITIONALLY, THE BLIND SPOT ASSIST NOTIFICATION GOES OFF WHEN THERE'S NOT A CAR AROUND ME. TYPICALLY HAPPENS WHEN I'M DRIVING AND GO DOWN A SLIGHT DECLINE IN THE ROAD.
| NHTSA ID Number: | 11375166 |
|---|---|
| Consumer Location: | REDMOND, WA |
| VIN: | WDDHF8JB9EB**** |
CAR WAS PURCHASED FROM MERCEDES DEALERSHIP IN 2016 AND HAS ONLY BEEN SEEN BY MERCEDES DEALERSHIPS FOR SERVICE. IN 2019, A OIL SEEPAGE WAS NOTED DURING ANNUAL MAINTENANCE HOWEVER NO REPAIR OR DIAGNOSIS WAS PERFORMED. AT THIS TIME, THE CAR ONLY HAD 36,000 MILES ON IT. IN NOV OF 2020, THE CAR WAS TAKEN IN TO THE SAME DEALERSHIP FOR ANNUAL SERVICE. THE CAR NOW ONLY HAD 40,000 MILES BUT WAS GIVEN A 50K SERVICE. AT THE TIME OF SERVICE, THE TECHNICIAN EXPLAINED THAT OIL WAS LEAKING FROM THE ENGINE COVER AND HAD ALSO CONTAMINATED THE DRIVE BELTS. REPAIRS TO ENGINE COVER, BELT AND TENSIONER CAME TO $3000+. DEALERSHIP HAD NO EXPLANATION FOR WHY AFTER SUCH A SHORT TIME WITH LIMITED DRIVING, THE CAR HAD SUCH SIGNIFICANT REPAIRS NEEDED. A TIRE PRESSURE SENSOR HAD ALSO FAILED. FROM MY RESEARCH THIS ISSUE IS KNOWN, HOWEVER SHOULD NOT BE HAPPENING TO A CAR BEGINNING ONLY 5 YEARS AFTER OF MANUFACTURING WITH LESS THAN 37,000 MILES.
| NHTSA ID Number: | 11372611 |
|---|---|
| Consumer Location: | ALPINE, NJ |
| VIN: | WDDHF8JB6EA**** |
BURNING SMELL INSIDE THE CAR AND STATIC AND CRACKLING NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF. VEHICLE WAS TAKEN TO THE MERCEDES BENZ DEALER FOR REPAIRS. THE SOUND AMPLIFIER AND THE CENTER DASH SPEAKER WERE FOUND TO BE BURNT. THEY REPLACED THE SOUND AMP., FLASH & SCN CODE COMMAND UNIT, AND SATELLITE RADIO CONTROL UNIT
| NHTSA ID Number: | 11367045 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDKK5KF3EF**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF ST. CHARLES (225 N, S RANDALL RD, ST. CHARLES, IL 60174, (888) 742-6095) WAS CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11366571 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDDKK5KF2EF**** |
I RECEIVED A LETTER OVER 2 YEARS AGO AND HAVE CALLED MB REPEATEDLY ABOUT THE REPAIR. THEY SAY IT HASN'T BEEN RESOLVED YET BUT ONCE THEY DO THEY WILL LET OWNERS KNOW. AS BEST I CAN TELL THE ISSUE IS NOT REPLACING THE FAULTY AIRBAG BECAUSE THEY DON'T WANT TO OUTLAY THE COST. BMW TRIED THIS WITH ANOTHER CAR I OWNED AND AFTER SEVERAL CALLS THEY FINALLY SENT A REPLACEMENT TO THE DEALER AND REPLACED IT,. HOW IS IT MB CAN KEEP GOING ON ALMOST 3 YEARS WITHOUT DOING ANYTHING? IF MY CHILD GETS HURT DUE TO THIS I WOULD BE FORCED TO PURSUE LITIGATION. IT SEEMS LIKE THEY ARE JUST DRAGGING THEIR FEET.
| NHTSA ID Number: | 11366193 |
|---|---|
| Consumer Location: | EDGEWATER, MD |
| VIN: | WDDKK5KFXEF**** |
TRUNK HAS OPENED 6 - 8 TIMES ON ITS OWN. IN JUST OVER 5,000 MILES OF OWNERSHIP AND TWO DOCUMENTED ATTEMPTS TO REPAIR THE PROBLEM PERSISTS. THE TRUNK OPENS ON ITS OWN IN NEARLY ANY COMBINATION OF; IN MOTION, STOPPED, IN GEAR, OUT OF GEAR, MODERATE SPEED (40-50 MPH), LOW SPEED (A CRAWL) COOL TEMPS., WARM TEMPS., TOP UP, TOP DOWN. I HAVE EVEN TRIED, WHILE THE CAR IS IN MOTION, TO DELIBERATELY OPEN THE TRUNK WITH THE KEY FOB AND WITH THE DOOR MOUNTED RELEASE. IT DID NOT OPEN WHEN I TRIED TO REPLICATE AN UNINTENTIONAL OPENING. MOST RECENT INCIDENT, 10/24/2020- WHILE IN MY GARAGE, TEMPERATURE COOL ~ 65 DEGREES, KEY IN IGNITION ENGINE AND RUNNING FOR ABOUT 1-2 MINUTES, BOTH CAR DOORS CLOSED, PUTTING ON SEAT BELT, EMERGENCY BRAKE STILL ON, STILL IN PARK, HEARD THE TRUNK POP OPEN. CONFIRMED THE OPEN TRUNK IN THE REAR-VIEW MIRROR. THE EIGHT + MONTHS BETWEEN THIS OCCURRENCE AND THE LAST ATTEMPT TO REPAIR IS MISLEADING AS THE CAR'S BEEN DRIVEN LESS THAN 500 MILES BETWEEN THE LAST REPAIR AND WHEN THE TRUNK OPENED ON ITS OWN THIS TIME.
| NHTSA ID Number: | 11365012 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDKK5KF5EF**** |
RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.
| NHTSA ID Number: | 11363212 |
|---|---|
| Consumer Location: | NEW YORK, NY |
| VIN: | WDDKK5KF7EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ MANHATTAN (770 11TH AVE, NEW YORK, NY 10019; (212) 629-1600) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11362804 |
|---|---|
| Consumer Location: | WOODSTOCK, GA |
| VIN: | WDDKK5KF2EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11362034 |
|---|---|
| Consumer Location: | BROOKEVILLE, MD |
| VIN: | WDDHF8JBXEB**** |
AFTER DRIVING FOR 1 HOUR, BACK SEAT SHELF SPEAKER MADE A LOUD POPPING AND HUMMING NOISE AND EMITTED A STRONG BURNING SMELL. TRUNK OPENED AND CONFIRMED SMOKE COMING FROM REAR AMPLIFIER, STRONG SMELL OF PLASTIC MELTING AND SPEAKERS WERE TOO HOT TO TOUCH. DISCONNECTED AMPLIFIER FROM BATTERY AND TOOK VEHICLE TO DEALER WHO CONFIRMED. DEALER RE-HOOKED AMPLIFIER TO BATTERY, CONFIRMED THAT AMPLIFIER WAS INDEED SMOKING AND SPEAKERS WOULD NEED REPLACING AS WELL. VEHICLE ONLY HAS 57,750 MILES AND IS OUT OF WARRANTEE. LOCAL DEALER MAINTENANCE REPRESENTATIVE AGREED THAT A VEHICLE WITH SUCH LOW MILEAGE SHOULD NOT BE CATCHING FIRE BUT DEALER WOULD NOT COVER COST OF REPAIR.
| NHTSA ID Number: | 11361531 |
|---|---|
| Consumer Location: | ESCONDIDO, CA |
| VIN: | WDDHF5KB9EB**** |
WEATHER WAS HOT AND HAD BEEN DRIVING ON HIGHWAY FOR HOURS AT TIME OF INCIDENT. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING THEN SOME SMOKE SEEN. STOPPED CAR. STILL HEARD POPPING SEVERAL MINUTES AFTER CAR TURNED OFF AND EXITED CAR. MECHANIC WAS CALLED AND FOUND POPPING IN SPEAKERS AND ESPECIALLY REAR DECK BASS SPEAKERS. HE RECEIVED 2 SMALL 2ND DEGREE BURNS AFTER TOUCHING THEM WITH BACK OF HIS HAND. HE DISCONNECTED BASS SPEAKERS AND PROBLEM WAS MOSTLY SOLVED THOUGH SIMILAR BUT SINGLE POPS STILL PERIODICALLY CONTINUE ON/NEAR OTHER SPEAKERS IN CAR. WILL PROBABLY HAVE SAME FAILURE ISSUE ON REMAINING SPEAKERS IN NEAR FUTURE.
| NHTSA ID Number: | 11361345 |
|---|---|
| Consumer Location: | SYOSSET, NY |
| VIN: | WDDKK5KF8EF**** |
CAR PURCHASED 12\18,DEALER SAID HE HAD SAME PROBLEM WITH RECALL I SHOULD CALL MERCEDES. MERCADES SAID THEY WERE WAITING FOR AIR BAGS TO COME IN.HAVE NOT GOT ANY NOTICE THAT PROBLEM IS FIXED.I AM LEFT WITH A CAR THAT I WILL NOT HAVE A FRONT PASSENGER. +
| NHTSA ID Number: | 11360917 |
|---|---|
| Consumer Location: | HUMBLE, TX |
| VIN: | 4JGDA2EBXEA**** |
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E-350. THE CONTACT STATED THAT THERE WERE HIGH TEMPERATURE EMISSION FUMES COMING INTO THE ENGINE AND PASSENGER COMPARTMENTS. A MISSING BOLT THAT HOLDS THE EMISSIONS PORTIONS THAT ROUTS THE EMISSION FUMES OUT OF THE VEHICLE. THE ENGINE COMPARTMENT NOW HAD DAMAGE OF BURNED INSTALLATION, MELTED ELECTRICAL WIRING AND COMPONENTS AND THE FIRE WALL ALL HAVING TO BE REPLACED. THE DEALER (MERCEDES-BENZ OF WEST HOUSTON 1025 HIGHWAY 6 N, HOUSTON, TX 77079 (281) 492-5800) HAVE THE VEHICLE AND WERE PERFORMING THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,579.
| NHTSA ID Number: | 11354892 |
|---|---|
| Consumer Location: | MONMOUTH JUNCTION, NJ |
| VIN: | WDDKJ8JB7EF**** |
WHILE DRIVING ON THE HIGHWAY THERE WAS A BURNING SMELL COMING FROM INSIDE THE CAR. MY SON PULLED OVER AND OPENED THE DRIVER SIDE DOOR THERE WAS SMOKE COMING FROM THE FRONT DOOR SPEAKER. WE FOUND SEVERAL COMPLAINTS ONLINE OF THE SAME ISSUE WITH SAME YEAR MAKE AND MODEL OF MERCEDES. WE BROUGHT IT TO RAY CATENA IN EDISON NJ EXPLAINED THE PROBLEM AND THEY STATED IT WAS NOT COVERED EVEN THOUGH THEY STATED A FAULTY AMPLIFIER AFTER TRYING TO REPLACE THE SPEAKER WHICH MELTED ON THEM AS WELL. THIS IS A DEFINITE SAFETY ISSUE AS MY SON COULD HAVE BEEN INJURED BE SO HE WAS DRIVING AT THE TIME. THIS WAS NOT A NORMAL WEAR AND TEAR REPAIR.
| NHTSA ID Number: | 11354566 |
|---|---|
| Consumer Location: | CARMEL, IN |
| VIN: | WDDKK5KF8EF**** |
HAVE WAITED OVER 3 YEARS TO GET AIR BAG REPLACED; MERCEDES BENZ DEALERSHIP SAYS THEY ARE STILL WAITING FOR PARTS
| NHTSA ID Number: | 11353696 |
|---|---|
| Consumer Location: | ROWLETT, TX |
| VIN: | WDDHF5KB6EA**** |
WHILE DRIVING THE VEHICLE AT 40MPH ON A CITY STREET, ALL WARNING LIGHTS SUDDENLY CAME ON AND THE MOTOR STALLED. THE VEHICLE LOST ALL STEERING, BRAKING AND SPEED CONTROL. THE VEHICLE HAD TO BE REMOVED FROM THE ROAD BY A TOW TRUCK. IT WAS A DANGEROUS SITUATION AS THE VEHICLE LOST ALL CONTROLS WHILE IN MOTION. THE VEHICLE WAS LOCKED IN PARK AND DASH WARNING OF "PRE-SAFE CONDITIONS, DO NOT SHIFT."
| NHTSA ID Number: | 11351721 |
|---|---|
| Consumer Location: | GOODYEAR, AZ |
| VIN: | WDDKK5KFXEF**** |
I CANNOT GET MY 2014 MB E350 CABRIOLET TAKATA AIRBAG THAT HAS BEEN RECALLED REPAIRED BY MY DEALERSHIP. IT IS DANGEROUS TO DRIVE HERE IN VERY HOT PHOENIX ARIZONA. I HAVE NOT EVEN BEEN GIVEN A FUTURE TIME FOR REPAIR. MY DEALERSHIP DOES NOT CONTACT ME WITH INFORMATION. I AM PND TAK PSAB PHASE 4. WHY IS MINE NOT REPLACED?
| NHTSA ID Number: | 11338173 |
|---|---|
| Consumer Location: | MARLBOROUGH, NH |
| VIN: | WDDKJ5KB5EF**** |
TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE ST, BURLINGTON, MA 01803; (781) 229-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11337908 |
|---|---|
| Consumer Location: | ALEXANDRIA, VA |
| VIN: | WDDKJ8JB5EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V101000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11337952 |
|---|---|
| Consumer Location: | MALVERN, PA |
| VIN: | WDDKJ8JB4EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EURO MOTORCARS DEVON MERCEDES-BENZ (214 W LANCASTER AVE, DEVON, PA 19333 (610) 687-1500) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11331863 |
|---|---|
| Consumer Location: | FREMONT, CA |
| VIN: | WDDHF5KBXEB**** |
I WAS DRIVING THE CAR DOWN 880 UNTIL I SUDDENLY HEARD A CRACKLINGS NOISE COMING FROM THE BACK OF MY CAR. I HAD JUST GOTTEN THE CAR SERVICED A WEEK BEFORE SO THIS WAS VERY UNPLEASANT AND SURPRISING. I ENDED UP TURNING BACK AND PARKING MY CAR AT HOME. THE NEXT DAY WHILE DRIVING TO THE DEALER I STILL HEARD THE NOISE AND THERE WAS A WEIRD BURNING SMELL. THE NOISE CONTINUED EVEN AFTER SHUTTING OFF THE CAR. I WENT TO THE DEALER AND THEY DIAGNOSED THAT THE RIGHT PASSENGER SPEAKER HAD MELTED AND THEY ALSO CHANGED MY AMP. IN MY DEALER NOTES, IT STATES THAT THERE HAVE BEEN MULTIPLE OCCURRENCES YET IT SEEMS LIKE THERE IS NO RECALL. *TR
| NHTSA ID Number: | 11327992 |
|---|---|
| Consumer Location: | HEMLOCK, NY |
| VIN: | WDDKJ8JB2EF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF*JB
| NHTSA ID Number: | 11327610 |
|---|---|
| Consumer Location: | CORAL SPRINGS, FL |
| VIN: | WDDHF5KB1EA**** |
ELECTRIC STEERING FAILED WHILE DRIVING ON A CITY STREET. ALMOST CRASHED, WIFE'S CAR, I WAS DRIVING. SHE WOULD NEVER HAVE BEEN ABLE TO TURN THE STEERING WHEEL TO SAFELY GET THE CAR OFF THE ROAD.. STEERING FAILURE ALERT CAME ON DASH. WEEKEND, PROBLEM NOT DIAGNOSED YET. A WEB SITE SHOWS THAT THERE WAS A FACTORY RECALL FOR THIS PROBLEM WITH CARS BUILT BETWEEN AUG. 2013 TO AUG. 2015. BAD ELECTRIC MOTORS. CAR HAS 32,000 MILES
| NHTSA ID Number: | 11325453 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | WDDHF5KB8EA**** |
I WAS EASING INTO MY GARAGE AND SUDDENLY THE CAR ACCELERATED AND THE BRAKES WOULD NOT WORK. *TR
