2014 MERCEDES-BENZ E-CLASS VIN: WDDKK5KF6EF249155

TBD
Condition
Starts
Damage
Collision
Title
Clear

VIN WDDKK5KF6EF249155 Decoding Mercedes-benz Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MERCEDES-BENZ

Manufacturer Name

MERCEDES-BENZ CARS

Model

E-Class

Model Year

2014

Plant City

BREMEN

Series

E350

Vehicle Type

PASSENGER CAR

Plant Country

GERMANY

Body Class

Convertible/Cabriolet

Doors

2

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

6

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Pretensioner

Yes

Seat Belt Type

Manual

Other Restraint System Info

Type 2 seat belts for all occupants. Seat belts on all outboard designated seating position are equipped with load limiters and pretensioners.

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2014 MERCEDES-BENZ E-CLASS Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
0%

2014 MERCEDES-BENZ E-CLASS Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis Driver, Front Passenger
Torso Driver, Front Passenger, Rear Seat
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN WDDKK5KF6EF249155

Components: AIR BAGS

February 01, 2017
NHTSA ID Number: 11311291
Consumer Location: BOYNTON BEACH, FL
VIN: WDDKK5KF6EF****

Summary of Complaint

ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. HOWEVER, A REMEDY IS NOT YET AVAILABLE? STILL??? I HAVE BEEN WAITING SINCE 2017!

Components: AIR BAGS

April 17, 2019
NHTSA ID Number: 11265343
Consumer Location: ESTERO, FL
VIN: WDDKK5KF6EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FORT MYERS (15461 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (800) 351-7403) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11222465
Consumer Location: LAGUNA BEACH, CA
VIN: WDDKK5KF6EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *AS *TR

Components: STRUCTURE UNKNOWN OR OTHER

June 21, 2021
NHTSA ID Number: 11421607
Consumer Location: Unknown
VIN: wddhf8jb6eb****

Summary of Complaint

Mercedes Benz E350 2014 - Panoramic Sunroof rattling and squeaking noise/sound: This issue has been reported by many online, and it is a well known problem with E350. It starts with a little bit of squeak and metallic rattle noise here and there, and then after a year or so it is almost happening all the time as you drive the car. Dealer states that Sunroof Frame bolts have to be retorqued and loose bolts which rattle around have to be put back on. Estimated cost $712. If not a safety risk causing Pano sunroof to eventually fly off, it should definitely be a recall as many E350 owners have reported the same issue, and it is a manufacturer defect.

Components: POWER TRAIN SEATS

April 01, 2020
NHTSA ID Number: 11408605
Consumer Location: GOODYEAR, AZ
VIN: WDDHF5KB3EA****

Summary of Complaint

SEAT TOOR COST 850 TO GET REPAIRED 1500 FOR A KEY PLUS PROGRAMMING SO REFICULAS

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11408020
Consumer Location: BROOKFIELD, CT
VIN: WDDKJ8JB4EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810, (203) 778-6333) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: STEERING AIR BAGS

January 02, 2019
NHTSA ID Number: 11404495
Consumer Location: LEESBURG, FL
VIN: WDDKK5KF0EF****

Summary of Complaint

TAKATA PASSENGER AIR BAG HAS STILL NOT BEEN REPLACED, NOR HAS A TIME FRAME BEEN ESTABLISHED. DRIVER AIR BAG SYSTEM WAS MODIFIED AND NOW THE STEERING WHEEL NO LONGER GOES UP & DOWN.

Components: ELECTRICAL SYSTEM

March 12, 2021
NHTSA ID Number: 11402712
Consumer Location: POWDER SPRINGS, GA
VIN: WDDHF5KB0EB****

Summary of Complaint

BURNING SMELL INSIDE THE CAR AND STATIC/CRACKLINGS NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF AS WELL AS ENGINE ON. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING. THEN ALL OF A SUDDEN HUGE AMOUNTS OF SMOKE BEGAN TO FILL THE BACK INSIDE OF CAR AROUND THE BACK DOOR PASSENGER SIDE AS I SAT IN THE CAR. CAR WAS IN PARKED POSITION AT THIS MOMENT N ENGINE WAS RUNNING N RADIO ON. I TURNED OFF CAR AND STREAM N JUMPED OUT OF CAR WAS EXTREMELY FRIGHTENING MOMENT. STILL POPPING SOUND AFTER ENGINE WAS TURNED OFF SO I CALL 911. FIRE DEPT N POLICE CAME OUT N SMELT BURNING SMELL FROM SMOKE N HEARD POPPING FROM BELIEVE SPEAKERS THEREFORE FIRE DEPT DISMANTLE SEVERAL FUSES FROM UNDER HOOD ETC SINCE THEY COULD NOT DISMANTLE THE DOOR PANEL WHERE THE SMOKE WAS SPILLING FROM. THIS WAS EXTREMELY EMOTIONAL FOR ME. I FEEL THE CAR IS A SAFETY HAZARD AND MERCEDES NEED TO PAY FOR THIS REPAIR N DEALER WHERE IT WAS PURCHASED

Components: AIR BAGS

January 01, 2019
NHTSA ID Number: 11399885
Consumer Location: WESTERVILLE, OH
VIN: WDDKK5KF2EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF EASTON (4300 MORSE CROSSING, COLUMBUS, OH 43219, (614) 591-8625) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF

Components: FUEL/PROPULSION SYSTEM FORWARD COLLISION AVOIDANCE

December 01, 2020
NHTSA ID Number: 11399266
Consumer Location: ROME, NY
VIN: WDDHF8JB8EA****

Summary of Complaint

WHEN I PUT GAS IN THE CAR BEYOND ONE QUARTER OF A TANK, I GET A VERY STRONG GAS SMELL COMING FROM THE DRIVERS SIDE REAR FENDER AND TIRE AREA.. THERE IS NO VISIBLE GAS LEAK ON MY GARAGE FLOOR. THE CAR IS STATIONARY/PARKED IN THE GARAGE

Components: POWER TRAIN ELECTRICAL SYSTEM SEATS

November 11, 2020
NHTSA ID Number: 11399039
Consumer Location: KALAMAZOO, MI
VIN: WDDHF8JBXEA****

Summary of Complaint

HEY I HAVE 2014 MERCEDES E350 WITH 57K ON IT. DRIVER SEAT HAS A TEAR AFTER TAKING TO THE MB DEALERSHIP AND WAS TOLD THAT IT IS A COMMON PROBLEM AND MY 7 SPEED TRANSMISSION HAS KINDA OF A SLIP IN 3 AND 4 GEAR ALSO TOOK TO MY DEALERSHIP AND WAS TOLD THERE IS NOTHING WRONG DID MORE RESEARCH AND FOUND OUT THAT ITS ALSO A COMMON PROBLEM

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11395414
Consumer Location: KIRKLAND, WA
VIN: WDDKJ8JB7EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425)249-7391) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11389559
Consumer Location: BROOKFIELD, CT
VIN: WDDKJ8JB4EF****

Summary of Complaint

RECEIVED A RECALL NOTICE FOR AIRBAG NHTSA ID 19V010. I HAVE TRIED FOR 2 YEARS TO GET IT REPLACED. THEY SAY IT IS STILL ON HOLD. NO PARTS.IT APPEARS THEY ARE NOT THAT CONCERNED ABOUT THIS. I THOUGHT AIRBAGS ARE NECESSARY IN A ACCIDENT TO SAVE LIVES. THE CAR IS NOW 7 YEARS OLD. ARE THEY WAITING FOR IT TO DIE FIRST?

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11389442
Consumer Location: STUART, FL
VIN: WDDKJ5KB0EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11388820
Consumer Location: COVINGTON, LA
VIN: WDDKJ5KB2EF****

Summary of Complaint

MERCEDES HAS FAILED TO COMPLY WITH ITS OBLIGATION UNDER ITS RECALL CAMPAIGN 201901001 TO REPLACE THE TAKATA PASSENGER SIDE AIR BAG. IT HAS BEEN NEARLY TWO YEARS SINCE THE RECALL NOTICE DATED "FEBRUARY 2019" WAS RECEIVED.

Components: POWER TRAIN STEERING

July 01, 2020
NHTSA ID Number: 11387205
Consumer Location: NORTH LAUDERDALE, FL
VIN: WDDHF5KB3EA****

Summary of Complaint

TL* THE CONTACT OWNS 2014 MERCEDES-BENZ E350. THE CONTACT STATED WHILE REVERSING, THE GEAR SHIFTER FAILED TO RELEASE FROM PARK. THE CONTACT RESTARTED THE VEHICLE AND THE GEAR SHIFTER FAILED TO RELEASE FROM THE REVERSE POSITION INTO DRIVE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF COCONUT CREEK (4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 37,800.*LN*JB

Components: SEATS

December 01, 2018
NHTSA ID Number: 11383625
Consumer Location: WASHINGTON, DC
VIN: ****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E250. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS COVERED WITH A SYNTHETIC MATERIAL CALLED MB TEX. THE MATERIAL WAS TORN. THE CONTACT HAD TO PLACE A COVER OVER THE SEAT TO AVOID BEING POKED OR CUT BY THE MATERIAL AND TO AVOID MAKING CONTACT WITH THE HEATING MECHANISMS WITHIN THE SEAT. THE CONTACT CONTACTED MERCEDES-BENZ OF ARLINGTON LOCATED AT 585 N GLEBE RD, ARLINGTON, VA 22203 (703)525-2100, WHO ACKNOWLEDGED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11383027
Consumer Location: ALLENTOWN, PA
VIN: WDDKJ7DB5EF****

Summary of Complaint

MERCEDES HAS REFUSED TO REPLACE DEFECTIVE TAKATA AIRBAG SINCE FEBRUARY OF 2019 MAKING DIFFERENT EXCUSES WHY THEY CAN'T REPLACE THE PASSENGER SIDE AIRBAG WITH KNOWLEDGE THAT IF ACCIDENT CAN BE LIFE THREATENING.

Components: STEERING LANE DEPARTURE

December 10, 2020
NHTSA ID Number: 11382839
Consumer Location: OVERLAND PARK, KS
VIN: WDDHF8JB9EA****

Summary of Complaint

MY STEERING WHEEL WILL NOT TELESCOPE UP/DOWN. I HAVE HAD THIS REPAIRED 2X'S IN THE PAST 3 YEARS. 5/2017, 6/2018, 8/2019, 12/2020 ADDITIONALLY, THE BLIND SPOT ASSIST NOTIFICATION GOES OFF WHEN THERE'S NOT A CAR AROUND ME. TYPICALLY HAPPENS WHEN I'M DRIVING AND GO DOWN A SLIGHT DECLINE IN THE ROAD.

Components: ENGINE

November 07, 2020
NHTSA ID Number: 11375166
Consumer Location: REDMOND, WA
VIN: WDDHF8JB9EB****

Summary of Complaint

CAR WAS PURCHASED FROM MERCEDES DEALERSHIP IN 2016 AND HAS ONLY BEEN SEEN BY MERCEDES DEALERSHIPS FOR SERVICE. IN 2019, A OIL SEEPAGE WAS NOTED DURING ANNUAL MAINTENANCE HOWEVER NO REPAIR OR DIAGNOSIS WAS PERFORMED. AT THIS TIME, THE CAR ONLY HAD 36,000 MILES ON IT. IN NOV OF 2020, THE CAR WAS TAKEN IN TO THE SAME DEALERSHIP FOR ANNUAL SERVICE. THE CAR NOW ONLY HAD 40,000 MILES BUT WAS GIVEN A 50K SERVICE. AT THE TIME OF SERVICE, THE TECHNICIAN EXPLAINED THAT OIL WAS LEAKING FROM THE ENGINE COVER AND HAD ALSO CONTAMINATED THE DRIVE BELTS. REPAIRS TO ENGINE COVER, BELT AND TENSIONER CAME TO $3000+. DEALERSHIP HAD NO EXPLANATION FOR WHY AFTER SUCH A SHORT TIME WITH LIMITED DRIVING, THE CAR HAD SUCH SIGNIFICANT REPAIRS NEEDED. A TIRE PRESSURE SENSOR HAD ALSO FAILED. FROM MY RESEARCH THIS ISSUE IS KNOWN, HOWEVER SHOULD NOT BE HAPPENING TO A CAR BEGINNING ONLY 5 YEARS AFTER OF MANUFACTURING WITH LESS THAN 37,000 MILES.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

October 23, 2020
NHTSA ID Number: 11372611
Consumer Location: ALPINE, NJ
VIN: WDDHF8JB6EA****

Summary of Complaint

BURNING SMELL INSIDE THE CAR AND STATIC AND CRACKLING NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF. VEHICLE WAS TAKEN TO THE MERCEDES BENZ DEALER FOR REPAIRS. THE SOUND AMPLIFIER AND THE CENTER DASH SPEAKER WERE FOUND TO BE BURNT. THEY REPLACED THE SOUND AMP., FLASH & SCN CODE COMMAND UNIT, AND SATELLITE RADIO CONTROL UNIT

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11367045
Consumer Location: Unknown
VIN: WDDKK5KF3EF****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF ST. CHARLES (225 N, S RANDALL RD, ST. CHARLES, IL 60174, (888) 742-6095) WAS CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

February 01, 2017
NHTSA ID Number: 11366571
Consumer Location: HOUSTON, TX
VIN: WDDKK5KF2EF****

Summary of Complaint

I RECEIVED A LETTER OVER 2 YEARS AGO AND HAVE CALLED MB REPEATEDLY ABOUT THE REPAIR. THEY SAY IT HASN'T BEEN RESOLVED YET BUT ONCE THEY DO THEY WILL LET OWNERS KNOW. AS BEST I CAN TELL THE ISSUE IS NOT REPLACING THE FAULTY AIRBAG BECAUSE THEY DON'T WANT TO OUTLAY THE COST. BMW TRIED THIS WITH ANOTHER CAR I OWNED AND AFTER SEVERAL CALLS THEY FINALLY SENT A REPLACEMENT TO THE DEALER AND REPLACED IT,. HOW IS IT MB CAN KEEP GOING ON ALMOST 3 YEARS WITHOUT DOING ANYTHING? IF MY CHILD GETS HURT DUE TO THIS I WOULD BE FORCED TO PURSUE LITIGATION. IT SEEMS LIKE THEY ARE JUST DRAGGING THEIR FEET.

Components: ELECTRICAL SYSTEM STRUCTURE

October 24, 2020
NHTSA ID Number: 11366193
Consumer Location: EDGEWATER, MD
VIN: WDDKK5KFXEF****

Summary of Complaint

TRUNK HAS OPENED 6 - 8 TIMES ON ITS OWN. IN JUST OVER 5,000 MILES OF OWNERSHIP AND TWO DOCUMENTED ATTEMPTS TO REPAIR THE PROBLEM PERSISTS. THE TRUNK OPENS ON ITS OWN IN NEARLY ANY COMBINATION OF; IN MOTION, STOPPED, IN GEAR, OUT OF GEAR, MODERATE SPEED (40-50 MPH), LOW SPEED (A CRAWL) COOL TEMPS., WARM TEMPS., TOP UP, TOP DOWN. I HAVE EVEN TRIED, WHILE THE CAR IS IN MOTION, TO DELIBERATELY OPEN THE TRUNK WITH THE KEY FOB AND WITH THE DOOR MOUNTED RELEASE. IT DID NOT OPEN WHEN I TRIED TO REPLICATE AN UNINTENTIONAL OPENING. MOST RECENT INCIDENT, 10/24/2020- WHILE IN MY GARAGE, TEMPERATURE COOL ~ 65 DEGREES, KEY IN IGNITION ENGINE AND RUNNING FOR ABOUT 1-2 MINUTES, BOTH CAR DOORS CLOSED, PUTTING ON SEAT BELT, EMERGENCY BRAKE STILL ON, STILL IN PARK, HEARD THE TRUNK POP OPEN. CONFIRMED THE OPEN TRUNK IN THE REAR-VIEW MIRROR. THE EIGHT + MONTHS BETWEEN THIS OCCURRENCE AND THE LAST ATTEMPT TO REPAIR IS MISLEADING AS THE CAR'S BEEN DRIVEN LESS THAN 500 MILES BETWEEN THE LAST REPAIR AND WHEN THE TRUNK OPENED ON ITS OWN THIS TIME.

Components: STEERING ELECTRICAL SYSTEM AIR BAGS

November 02, 2017
NHTSA ID Number: 11365012
Consumer Location: Unknown
VIN: WDDKK5KF5EF****

Summary of Complaint

RECALL NOTICES AND FAILURE TO PROVIDE A REMEDY FOR STEERING COLUMN ISSUES, ETC. WHICH PRESENT POTENTIAL FOR DANGEROUS AIRBAG DEPLOYMENT, HAVE SURFACED NO RESOLUTION. DEALERSHIPS HAVE IGNORED QUESTIONS AND REPRESENTATIVES HAVE BEEN HOSTILE WHEN ASKED ABOUT NUMEROUS SAFETY ISSUES.

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11363212
Consumer Location: NEW YORK, NY
VIN: WDDKK5KF7EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED MERCEDES-BENZ MANHATTAN (770 11TH AVE, NEW YORK, NY 10019; (212) 629-1600) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

October 05, 2020
NHTSA ID Number: 11362804
Consumer Location: WOODSTOCK, GA
VIN: WDDKK5KF2EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: UNKNOWN OR OTHER

September 21, 2020
NHTSA ID Number: 11362034
Consumer Location: BROOKEVILLE, MD
VIN: WDDHF8JBXEB****

Summary of Complaint

AFTER DRIVING FOR 1 HOUR, BACK SEAT SHELF SPEAKER MADE A LOUD POPPING AND HUMMING NOISE AND EMITTED A STRONG BURNING SMELL. TRUNK OPENED AND CONFIRMED SMOKE COMING FROM REAR AMPLIFIER, STRONG SMELL OF PLASTIC MELTING AND SPEAKERS WERE TOO HOT TO TOUCH. DISCONNECTED AMPLIFIER FROM BATTERY AND TOOK VEHICLE TO DEALER WHO CONFIRMED. DEALER RE-HOOKED AMPLIFIER TO BATTERY, CONFIRMED THAT AMPLIFIER WAS INDEED SMOKING AND SPEAKERS WOULD NEED REPLACING AS WELL. VEHICLE ONLY HAS 57,750 MILES AND IS OUT OF WARRANTEE. LOCAL DEALER MAINTENANCE REPRESENTATIVE AGREED THAT A VEHICLE WITH SUCH LOW MILEAGE SHOULD NOT BE CATCHING FIRE BUT DEALER WOULD NOT COVER COST OF REPAIR.

Components: ELECTRICAL SYSTEM

September 25, 2020
NHTSA ID Number: 11361531
Consumer Location: ESCONDIDO, CA
VIN: WDDHF5KB9EB****

Summary of Complaint

WEATHER WAS HOT AND HAD BEEN DRIVING ON HIGHWAY FOR HOURS AT TIME OF INCIDENT. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING THEN SOME SMOKE SEEN. STOPPED CAR. STILL HEARD POPPING SEVERAL MINUTES AFTER CAR TURNED OFF AND EXITED CAR. MECHANIC WAS CALLED AND FOUND POPPING IN SPEAKERS AND ESPECIALLY REAR DECK BASS SPEAKERS. HE RECEIVED 2 SMALL 2ND DEGREE BURNS AFTER TOUCHING THEM WITH BACK OF HIS HAND. HE DISCONNECTED BASS SPEAKERS AND PROBLEM WAS MOSTLY SOLVED THOUGH SIMILAR BUT SINGLE POPS STILL PERIODICALLY CONTINUE ON/NEAR OTHER SPEAKERS IN CAR. WILL PROBABLY HAVE SAME FAILURE ISSUE ON REMAINING SPEAKERS IN NEAR FUTURE.

Components: AIR BAGS

February 05, 2019
NHTSA ID Number: 11361345
Consumer Location: SYOSSET, NY
VIN: WDDKK5KF8EF****

Summary of Complaint

CAR PURCHASED 12\18,DEALER SAID HE HAD SAME PROBLEM WITH RECALL I SHOULD CALL MERCEDES. MERCADES SAID THEY WERE WAITING FOR AIR BAGS TO COME IN.HAVE NOT GOT ANY NOTICE THAT PROBLEM IS FIXED.I AM LEFT WITH A CAR THAT I WILL NOT HAVE A FRONT PASSENGER. +

Components: ENGINE

September 03, 2020
NHTSA ID Number: 11360917
Consumer Location: HUMBLE, TX
VIN: 4JGDA2EBXEA****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E-350. THE CONTACT STATED THAT THERE WERE HIGH TEMPERATURE EMISSION FUMES COMING INTO THE ENGINE AND PASSENGER COMPARTMENTS. A MISSING BOLT THAT HOLDS THE EMISSIONS PORTIONS THAT ROUTS THE EMISSION FUMES OUT OF THE VEHICLE. THE ENGINE COMPARTMENT NOW HAD DAMAGE OF BURNED INSTALLATION, MELTED ELECTRICAL WIRING AND COMPONENTS AND THE FIRE WALL ALL HAVING TO BE REPLACED. THE DEALER (MERCEDES-BENZ OF WEST HOUSTON 1025 HIGHWAY 6 N, HOUSTON, TX 77079 (281) 492-5800) HAVE THE VEHICLE AND WERE PERFORMING THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,579.

Components: ELECTRICAL SYSTEM

September 07, 2020
NHTSA ID Number: 11354892
Consumer Location: MONMOUTH JUNCTION, NJ
VIN: WDDKJ8JB7EF****

Summary of Complaint

WHILE DRIVING ON THE HIGHWAY THERE WAS A BURNING SMELL COMING FROM INSIDE THE CAR. MY SON PULLED OVER AND OPENED THE DRIVER SIDE DOOR THERE WAS SMOKE COMING FROM THE FRONT DOOR SPEAKER. WE FOUND SEVERAL COMPLAINTS ONLINE OF THE SAME ISSUE WITH SAME YEAR MAKE AND MODEL OF MERCEDES. WE BROUGHT IT TO RAY CATENA IN EDISON NJ EXPLAINED THE PROBLEM AND THEY STATED IT WAS NOT COVERED EVEN THOUGH THEY STATED A FAULTY AMPLIFIER AFTER TRYING TO REPLACE THE SPEAKER WHICH MELTED ON THEM AS WELL. THIS IS A DEFINITE SAFETY ISSUE AS MY SON COULD HAVE BEEN INJURED BE SO HE WAS DRIVING AT THE TIME. THIS WAS NOT A NORMAL WEAR AND TEAR REPAIR.

Components: AIR BAGS

September 01, 2017
NHTSA ID Number: 11354566
Consumer Location: CARMEL, IN
VIN: WDDKK5KF8EF****

Summary of Complaint

HAVE WAITED OVER 3 YEARS TO GET AIR BAG REPLACED; MERCEDES BENZ DEALERSHIP SAYS THEY ARE STILL WAITING FOR PARTS

Components: STEERING VEHICLE SPEED CONTROL ENGINE

September 07, 2020
NHTSA ID Number: 11353696
Consumer Location: ROWLETT, TX
VIN: WDDHF5KB6EA****

Summary of Complaint

WHILE DRIVING THE VEHICLE AT 40MPH ON A CITY STREET, ALL WARNING LIGHTS SUDDENLY CAME ON AND THE MOTOR STALLED. THE VEHICLE LOST ALL STEERING, BRAKING AND SPEED CONTROL. THE VEHICLE HAD TO BE REMOVED FROM THE ROAD BY A TOW TRUCK. IT WAS A DANGEROUS SITUATION AS THE VEHICLE LOST ALL CONTROLS WHILE IN MOTION. THE VEHICLE WAS LOCKED IN PARK AND DASH WARNING OF "PRE-SAFE CONDITIONS, DO NOT SHIFT."

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11351721
Consumer Location: GOODYEAR, AZ
VIN: WDDKK5KFXEF****

Summary of Complaint

I CANNOT GET MY 2014 MB E350 CABRIOLET TAKATA AIRBAG THAT HAS BEEN RECALLED REPAIRED BY MY DEALERSHIP. IT IS DANGEROUS TO DRIVE HERE IN VERY HOT PHOENIX ARIZONA. I HAVE NOT EVEN BEEN GIVEN A FUTURE TIME FOR REPAIR. MY DEALERSHIP DOES NOT CONTACT ME WITH INFORMATION. I AM PND TAK PSAB PHASE 4. WHY IS MINE NOT REPLACED?

Components: AIR BAGS

July 01, 2018
NHTSA ID Number: 11338173
Consumer Location: MARLBOROUGH, NH
VIN: WDDKJ5KB5EF****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE ST, BURLINGTON, MA 01803; (781) 229-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

July 07, 2020
NHTSA ID Number: 11337908
Consumer Location: ALEXANDRIA, VA
VIN: WDDKJ8JB5EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V101000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11337952
Consumer Location: MALVERN, PA
VIN: WDDKJ8JB4EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED EURO MOTORCARS DEVON MERCEDES-BENZ (214 W LANCASTER AVE, DEVON, PA 19333 (610) 687-1500) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: ELECTRICAL SYSTEM STRUCTURE

June 26, 2020
NHTSA ID Number: 11331863
Consumer Location: FREMONT, CA
VIN: WDDHF5KBXEB****

Summary of Complaint

I WAS DRIVING THE CAR DOWN 880 UNTIL I SUDDENLY HEARD A CRACKLINGS NOISE COMING FROM THE BACK OF MY CAR. I HAD JUST GOTTEN THE CAR SERVICED A WEEK BEFORE SO THIS WAS VERY UNPLEASANT AND SURPRISING. I ENDED UP TURNING BACK AND PARKING MY CAR AT HOME. THE NEXT DAY WHILE DRIVING TO THE DEALER I STILL HEARD THE NOISE AND THERE WAS A WEIRD BURNING SMELL. THE NOISE CONTINUED EVEN AFTER SHUTTING OFF THE CAR. I WENT TO THE DEALER AND THEY DIAGNOSED THAT THE RIGHT PASSENGER SPEAKER HAD MELTED AND THEY ALSO CHANGED MY AMP. IN MY DEALER NOTES, IT STATES THAT THERE HAVE BEEN MULTIPLE OCCURRENCES YET IT SEEMS LIKE THERE IS NO RECALL. *TR

Components: AIR BAGS

June 09, 2020
NHTSA ID Number: 11327992
Consumer Location: HEMLOCK, NY
VIN: WDDKJ8JB2EF****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ E350 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF*JB

MERCEDES-BENZ E-CLASS Sold

mercedes-benz e-class 2012 vin wddhf5kb5ca524178
2012 MERCEDES-BENZ E-CLASS Collision Run & Drive
WDDHF5KB5CA524178
mercedes-benz e-class 2017 vin wddzf4jb0ha262884
2017 MERCEDES-BENZ E-CLASS Collision Unknown
WDDZF4JB0HA262884
mercedes-benz e-class 2010 vin wddhf8hb2aa058375
2010 MERCEDES-BENZ E-CLASS Collision Run & Drive
WDDHF8HB2AA058375