Components: POWER TRAIN
July 10, 2020
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat, 3rd row |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat, 3rd row |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat, 3rd row |
| NHTSA ID Number: | 11340730 |
|---|---|
| Consumer Location: | LA HABRA, CA |
| VIN: | 4JGBF7BE3CA**** |
AFTER PURCHASING THE VEHICLE USED FROM A DEALER (WITH @ 36,000 MILES) I STARTED HAVING TRANSMISSION PROBLEMS WITHIN A YEAR. WHEN I WOULD BE STOPPED ON A HILL/INCLINE AND THEN ACCELERATE THE CAR WOULD VIOLENTLY JERK (AS IF I HAD HIT SOMETHING). IT WOULD NOT GO FORWARD UNTIL AFTER THE SUDDEN JERKING MOTION STOPPED. IT WOULD ALSO BEHAVE THIS WAY WHEN I BACKED UP A HILL OR INCLINE. EVERY YEAR I BROUGHT IT TO THE DEALER TO DIAGNOSE AND FIX IT AND THEY TOLD ME THAT THEY COULDN'T REPRODUCE IT WHEN THEY HAD THE CAR, THEREFORE THEY COULDN'T FIND OUT THE PROBLEM. I ALSO TOLD THEM THAT THE ENGINE LIGHT WOULD COME ON AND OFF INTERMITTENTLY, HOWEVER, THEY WERE UNABLE TO FIGURE OUT THE PROBLEM. EVERY TIME I TOOK IT IN FOR A SERVICE THEY DOCUMENTED THE PROBLEM ON THE ESTIMATE SHEET. HOWEVER, THIS LAST TIME I BROUGHT IT IN THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY TRANSMISSION. IT WOULD SLIP OUT OF GEAR WHEN ON A HILL OR SLIGHT INCLINE WHEN PUT INTO DRIVE OR REVERS FROM A COMPLETE STOP. COME TO FIND OUT WHEN RESEARCHING THESE CARS THAT MERCEDES HAVE HAD THIS PROBLEM WITH THEIR ENGINES FOR A LONG TIME.
| NHTSA ID Number: | 11182895 |
|---|---|
| Consumer Location: | BELLEVUE, WA |
| VIN: | 4JGBF7BE3CA**** |
NHTSA HEADQUARTERS 1200 NEW JERSEY AVENUE SE. WEST BUILDING WASHINGTON, DC 20590 TEL: 1-(888)-327-4236 TEL: 1-202-336-9550 EMAIL: [email protected] WEB: WWW.NHTSA.GOV REF: FORMAL COMPLAINT - 2012 MERCEDES-BENZ 450 GL- THE VEHICLE IS NOT SAFE TO DRIVE 1) FAILURE TO PERFORM SAFETY RECALL REPAIR IN TIMELY MANNER - 2) REFUSAL TO CONDUCT REPAIR UNDER ITS ORIGINAL MANUFACTURER WARRANTY 3) REFUSAL TO PROVIDE MONETARY COMPENSATION FOR DEFECTIVE AUTO PARTS & LABOR MR. SIR OR MADAM, THE PURPOSE OF THIS LETTER IS TO NOTIFY THE NHTSA THAT MERCEDES BENZ USA HAS FAILED TO PERFORM SAFETY RECALL REPAIRS IN TIMELY MANNER, AND, THE CORPORATION HAS ALSO REFUSED TO CONDUCT REPAIR UNDER ITS WARRANTY OBLIGATIONS FOR MY 2012 MERCEDES-BENZ 450 GL (VIN: XXXX) ACCORDING TO THE US SAFETY LAWS AND REGULATIONS. THIS LETTER MANDATES THAT MERCEDES BENZ USA SHOULD PERFORM ALL REQUIRED SAFETY RECALL REPAIR FOR DYSFUNCTIONAL AIRBAG INFLATORS AND DEFECTIVE REAR DOOR LOCK & MOTOR FOR OUR CORPORATE VEHICLE - 2012 MERCEDES-BENZ 450 GL IN TIMELY MANNER, NOT LATER THAN 15 DAYS BECAUSE : 1) MERCEDES BENZ USA HAS FAILED TO REFORM ORIGINAL SAFETY RECALL REPAIRS DURING LAST TWO YEARS ' SINCE FEBRUARY 9, 2016. 2) A DRIVER-SIDE EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH ' SIMPLY THE VEHICLE IS NOT SAFE TO DRIVE. (SEE ATTACHED COPIES). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11051889 |
|---|---|
| Consumer Location: | LEVITTOWN, NY |
| VIN: | 4JGBF7BE3CA**** |
TAKATA RECALL
| NHTSA ID Number: | 11041764 |
|---|---|
| Consumer Location: | GREER, SC |
| VIN: | 4JGBF7BE3CA**** |
TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED MY 2012 MERCEDES BENZ GL450 NEEDED THE DEFECTIVE AIRBAGS REPAIRED/REPLACED. I PHONED THE LOCAL MERCEDES BENZ DEALERSHIP AT THAT TIME AND WAS ADVISED I WOULD HAVE TO WAIT. WHAT AM I TO DO AT THIS TIME TO SUCCESSFULLY ACCOMPLISH THIS BEFORE AN ACCIDENT OCCURS DUE TO THIS DEFECTIVE AIRBAG?
| NHTSA ID Number: | 10763948 |
|---|---|
| Consumer Location: | NEW HOPE, PA |
| VIN: | 4JGBF7BE3CA**** |
WHILE DRIVING AT HIGHWAY SPEED IN THE LEFT LANE OF A DIVIDED HIGHWAY, THE VEHICLE SUDDENLY AND WITHOUT NOTICE LOST ENGINE POWER AND POWER STEERING. THE WEATHER CONDITION WAS LIGHT RAIN AND THE ROAD WAS WET. I WAS ABLE TO MOVE OVER TO THE SHOULDER OF THE HIGHWAY AND RESTART THE ENGINE BUT IT DIED WITHIN TWO TO THREE SECONDS. I THEN RESTARTED THE ENGINE SEVERAL MORE TIMES AND WAS ABLE TO MAINTAIN A RUNNING ENGINE AFTER ABOUT 5 RESTART CYCLES. THE ENGINE LOSS OF POWER HAS BEEN TRACED BACK BY A MERCEDES REPAIR CENTER TO A MALFUNCTION OF THE ELECTRICAL WIRING HARNESS CONNECTED TO THE FUEL PUMP IN THE GAS TANK. THIS INCIDENT DEMONSTRATES THAT THE ELECTRICAL SYSTEM MALFUNCTION REPORTED UNDER ITEM #10745399 OCCURS IN WET ROAD CONDITIONS AND NOT JUST WHEN TRAVELING OVER A PUDDLE. MERCEDES REFUSES TO REPAIR THIS SAFETY RELATED DEFECT UNDER WARRANTY.
| NHTSA ID Number: | 11311208 |
|---|---|
| Consumer Location: | STAFFORD, VA |
| VIN: | 4JGBF7BE8CA**** |
THE REAR SUSPENSION BECAME SOFT AFTER THE DEALER DID AN INTIAL CHECK AFTER I COMPLAINED ABOUT THE VEHICLE FEELING UNSTABLE AFTER SPEEDS OF 70MPH. I HAD BOTH AIR SHOCKS CHANGED IN THE REAR. AFTER TWO (2) MONTHS THE FRONT SUSPENSION ON THE PASSENGER ALSO STARTED TO LEAK CAUSING THE VEHICLE TO SUSPENSION TO AUTOMATICALLY ADJUST IN THE FRONT WHILE DRIVING OR PARKED. THIS OCCURED WHETHER THE VEHICLE WAS PARKED OR IN MOTION, HIGHWAY OR CITY STREETS.
| NHTSA ID Number: | 11291387 |
|---|---|
| Consumer Location: | OKATIE, SC |
| VIN: | WDCGG5GB3CF**** |
THE STEERING WHEEL LOCK IS INOPERATIVE. THE STEERING WHEEL WILL NOT BE ABLE TO MOVE DUE TO FACT THAT THE STEERING WHEEL MODULE FAILS. ## VIN PASSED ## MERCEDES-BENZ 2012 ##
| NHTSA ID Number: | 11219060 |
|---|---|
| Consumer Location: | CLARKSTON, MI |
| VIN: | 4JGBF7BE9CA**** |
TAKATA RECALL SINCE JANUARY 2018 I HAVE BEEN WAITING FOR THE REPLACEMENT PARTS TO ARRIVE FOR THIS RECALL. I HAVE MOVED TO CANADA AND IN ORDER TO TRANSFER MY VEHICLE THERE CAN BE NO OUTSTANDING RECALLS. I HAVE BEEN CONTACTING MERCEDES FOR OVER A YEAR YET THEY ARE UNABLE TO PROVIDE ANY ANSWERS AS TO WHEN THE REPAIR WILL BE DONE. THIS RECALL HAS BEEN OUTSTANDING FOR FAR TOO LONG AND IS PREVENTING ME FROM TRANSFERRING MY VEHICLE.
| NHTSA ID Number: | 11208464 |
|---|---|
| Consumer Location: | MERCER ISLAND, WA |
| VIN: | 4JGBF7BE9CA**** |
TAKATA RECALL. RECALL WAS ISSUED IN FEBRUARY 2016 AND I'M STILL WAITING FOR THE AIRBAG TO BE FIXED. MERCEDES BENZ HAS FAILED TO REMEDY MY CAR IN A TIMELY MANNER AND THEY HAVE NOT OFFERED ANY ALTERNATIVE SOLUTION, RENTAL CAR OR LOANER CAR WHILE I WAIT. IT HAS BEEN 39 MONTHS SINCE THE RECALL WAS ISSUED AND THERE IS NO INDICATION FROM MERCEDES WHEN THIS WILL BE FIXED.
| NHTSA ID Number: | 11204392 |
|---|---|
| Consumer Location: | VAIL, AZ |
| VIN: | 4JGBF8GE2CA**** |
THE TAKATA AIRBAG RECALL DEFECT HAS NOT BEEN REPAIRED ON OUR MERCEDEZ FOR OVER 3 YEARS NOW. WE HAVE NOT BEEN ABLE TO RESELL IT DUE TO THE RECALL, VALUATION HAS DECREASED AS WELL DUE TO THE REPAIR NOT BEING PERFORMED BY THE DEALER. SHOULD THIS HAVE BEEN DONE IN A TIMELY MANNER? IT CLEARLY WAS NOT.
| NHTSA ID Number: | 11194922 |
|---|---|
| Consumer Location: | SAN MATEO, CA |
| VIN: | 4JGBF7BE1CA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOBAHN MOTORS (700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11192430 |
|---|---|
| Consumer Location: | NEWNAN, GA |
| VIN: | **** |
ON 3/27/2019 MY VEHICLE WAS TAKEN TO TIRES PLUS IN NEWNAN, GA FOR PURCHASE OF 4 NEW TIRES- PACIFICALLY MICHELIN LTX. WHEN THOROUGHLY REVIEWING RECEIPT AND INVOICE, I NOTICED SEVERAL ISSUES. PLEASE SEE BELOW THE FOLLOWING: 1. MY HOME ADDRESS WAS INCORRECTLY INPUT INTO THE SYSTEM 2. VIN#: MY PACIFIC VIN# WAS NOT LISTED UNDER VIN# SECTION 3. I RESPECTFULLY ASKED TIREPLUS REP HOW DO I GO ABOUT REGISTERING MY NEW TIRES? IN RESPONSE I WAS TOLD ? HE HAD NEVER HEARD OF REGISTERING TIRES?? I EXPLAINED THE IMPORTANCE TO CORRECT CONSUMER INFO SUCH AS HOME ADDRESS AND PARTICULAR VIN# LISTED AS WELL AS EITHER GIVING ME A TIRE REGISTRATION FORM FOR ME TO COMPLETE AND SUBMIT TO TIRE MANUFACTURER (MICHELIN) OR TO GIVE ME CONFIRMATION THAT HE DIRECTLY ELECTRONICALLY SUBMITTED REGISTRATION FORM DIRECTLY TO TIRE MANUFACTURER. HE EXPLAINED, HE HAD NEVER HEARD OF SUCH PROTOCA. CAN SOMEONE PLEASE ADVISE ME AS TO HOW PROCESS WORKS AND HOW AS A CONSUMER I CAN GO ABOUT VERIFYING IF MY TIRES ARE PROPERLY REGISTERED FOR THE PURPOSE OF POSSIBLE FUTURE RECALL ON NOTIFICATION(S) TO ME? THANK YOU FOR YOUR TIME AND EFFORTS. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
| NHTSA ID Number: | 11192505 |
|---|---|
| Consumer Location: | DENVER, CO |
| VIN: | 4JGBF2FE6CA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED AT 940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11186221 |
|---|---|
| Consumer Location: | DUBLIN, OH |
| VIN: | WDCGG8HB8CF**** |
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN EUROCARS (6500 PERIMETER LOOP RD, DUBLIN, OH 43017, (888) 854-8278) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11184744 |
|---|---|
| Consumer Location: | EAST SETAUKET, NY |
| VIN: | 4JGBF7BE7CA**** |
UPON ACCELERATION A CLUNKING SOUND COMES FROM WITHIN THE TRANSFER CASE. THIS VEHICLE HAS @ 148,000 MAINLY HIGHWAY MILES ON IT. THIS TRANSFER CASE PROBLEM IS A PREMATURE FAILURE AND IS REMINISCENT OF A SIMILAR PROBLEM MERCEDES HAD @ 12 YEARS AGO
| NHTSA ID Number: | 11175755 |
|---|---|
| Consumer Location: | SUN PRAIRIE, WI |
| VIN: | 4JGBF7BEXCA**** |
TAKATA RECALL - I AM FILING THIS COMPLAINT BECAUSE OF THE LENGTH OF THE RECALL GOING ON FOR 3 YEARS NOW, AND STILL IS NOT COMPLETE. MERCEDES HAS SEVERAL TIMES PUSHED OUT THE DATE THAT THE PARTS WOULD BE AVAILABLE. NOW, MERCEDES IS SHOWING THAT THE PARTS WILL BE AVAILABLE IN JUNE 2019. THIS IS A DANGEROUS PROBLEM THAT WE ARE EXPECTED TO CONTINUE TO DRIVE WITH THE RISK OF POTENTIAL INJURIES FROM THE AIRBAG INFLATOR BEING FAULTY. THEY SHOULD FIND THE MEANS AND PARTS TO FIX THIS ISSUES AS SOON AS POSSIBLE. THIS SHOULDN'T TAKE OVER 3 YEARS, AND IS SIMPLY UNACCEPTABLE.
| NHTSA ID Number: | 11162916 |
|---|---|
| Consumer Location: | RUMSON, NJ |
| VIN: | 4JGBF7BE2CA**** |
TAKATA RECALL. FEB 09,2016 . MANUFACTURER RECALL NUMBER2018030011 NHTSA RECALL NUMBER16V081 WHY IS THE RECALL STATUSRECALL INCOMPLETE/.REMEDY STILL NOT YET AVAILABLE???? I HAVE NOT EXPERIENCED ANY DIRECT ISSUE BUT WANT TO KNOW WHY IKNOWN PROBLEM IS NOT RECTIFIED?
| NHTSA ID Number: | 11149871 |
|---|---|
| Consumer Location: | JEANNETTE, PA |
| VIN: | 4JGBF7BE5CA**** |
THERE IS A STRONG ODOR OF GAS COMING FROM THE BACK DRIVERS SIDE WHEEL WHEN PARKED AND WHEN DRIVING. WE HAVEN'T FOUND ANY GAS ON THE FLOOR OF OUR GARAGE BUT DEFINITELY A STRONG GAS SMELL AND FUMES. WE HAVE TRIED TO FILL THE TANK 1/2 WAY BUT IT DOESN'T SEEM TO HELP THE SMELL/FUMES ARE THROUGHOUT OUR ENTIRE HOUSE INCLUDING THE 3RD FLOOR WHEN THE CAR IS PARKED IN THE GARAGE. I AM WORRIED ABOUT IT EXPLODING OR CATCHING ON FIRE. I HAVE READ ONLINE OF OTHER MERCEDES LEAKING GAS AND WONDER IF THIS IS HAPPENING TO ANYONE ELSE WHO OWNS A GL 450?
| NHTSA ID Number: | 11138764 |
|---|---|
| Consumer Location: | CLARK, NJ |
| VIN: | 4JGBF7BE0CA**** |
4-5 MILES INTO DRIVING AIRMATIC MALFUNCTION APPEARS ON MY DASHBOARD ( PICTURE OF AN STRAIGHT UP ARROW IN THE MIDDLE OF CAR PICTURE) WHEN I INCREASE THE SPEED TO 50 MILES THE TACHOMETER GOES CRAZY AND I HEAR LOUD SOUND. CAR HAS LESS THAN 50 000 MILES.
| NHTSA ID Number: | 11131160 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 4JGBF2FE9CA**** |
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350BTC. WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE APPEARED FROM THE FRONT END AND UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LEFT TO COOL DOWN. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE ENGINE COMPARTMENT WAS BURNED. THERE WAS NO FIRE OR POLICE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT EVERYTHING UNDER THE HOOD WAS BURNED. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR WAS STUCK AND CAUSED THE FIRE. THE CONTACT CALLED MERCEDES-BENZ OF BEDFORD AT 440-439-0100 (LOCATED AT 18122 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT THE VEHICLE COULD BE PICKED UP BY THE DEALER AND A DISCOUNT COULD BE OFFERED TOWARD THE REPAIRS. THE DEALER ALSO STATED THAT THERE WAS NO RECALL OR WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
| NHTSA ID Number: | 11123444 |
|---|---|
| Consumer Location: | MOBILE, AL |
| VIN: | 4JGBF7BE6CA**** |
AT AROUND 60K MILES, I HAD TO REPLACE THE AUTOMATIC SUSPENSION ON BOTH OF THE FRONT TIRES (AROUND $3,000). NOW I'M HAVING ISSUES WITH THE BACK AND WILL PROBABLY HAVE TO REPLACE THEM AS WELL AT 69K MILES.
| NHTSA ID Number: | 11122103 |
|---|---|
| Consumer Location: | RAHWAY, NJ |
| VIN: | 4JGBF7BE5CA**** |
I RECEIVED 2 LETTER FROM MERCEDES BENZ USA REGARDING THE AIR BAG RECALL. THE 1ST LETTER GAVE ME A DATE IN MARCH FOR REPLACEMENT. THE 2ND LETTER STATED MY AIRBAG WOULD BE REPLACED IN JULY 2018. WHEN I CALLED THE DEALERSHIP THEY STATED THE REPLACEMENTS HAVE YET TO BE RECEIVED AND TO CALL MERCEDES CORPORATE
| NHTSA ID Number: | 11113701 |
|---|---|
| Consumer Location: | INCLINE VILLAGE, NV |
| VIN: | **** |
CAR JUST REACHED 90K MILES WITH LIMITED DRIVING. THE AIRMATIC SUSPENSION HAS BEEN ACTING ODDLY FOR THE PAST MONTH - I WOULD FIND IT LOW IN THE REAR IN THE MORNING AFTER BEING PARKED IN A FLAT GARAGE. THE NEXT DAY THE ENTIRE CAR WOULD BE LOWERED. WHE IS TURN OFF THE CAR, YOU WOULD HEAR AIR BEING RELEASED. TODAY, WHEN PARKED, THERE WAS A LOUD EXPLOSION, THE CAR SHOOK FOR A FEW MINUTES AND THEN THE ENTIRE THING SANK TO THE WHEEL WELLS. ASSUME THE COMPRESSOR HAS EXPLODED AND AFTER READING VARIOUS POSTS, THIS IS A COMMON PROBLEM WITH ALL MERCEDES THAT HAVE AIRMATIC SUSPENSIONS AND SHOULD BE FIXED/RECALLED BY MERCEDES.
| NHTSA ID Number: | 11104138 |
|---|---|
| Consumer Location: | FREMONT, CA |
| VIN: | 4JGBF2FE7CA**** |
I RECEIVED A LETTER FROM MERCEDES BENZ USA GIVING ME A DATE THE REPLACEMENT PARTS FOR A AIRBAG RECALL REPLACEMENT WILL BE AVAILABLE AROUND MARCH 31, 2018. IT IS JUNE 26 AND THE PARTS ARE STILL NOT AVAILABLE. WAITING FOR ALMOST 12 MONTHS TO HAVE THE AIRBAG RECALL REPLACEMENT PARTS. THIS IS A SERIOUS SAFETY HAZARD TO WAIT ALMOST A YEAR TO BE REPAIRED.
| NHTSA ID Number: | 11091111 |
|---|---|
| Consumer Location: | MONTGOMERY, AL |
| VIN: | 4JGBF7BEXCA**** |
"TAKATA RECALL" MY 2012 GL 450 MERCEDES BENZ ABS WARNING LIGHT CAME ON WHILE DRIVING IN THE CITY. WHILE DRIVING AT ABOUT 45 MILES PER HOUR THE BRAKES ENGAGED BEFORE I COULD STOP MY VEHICLE AND PULL OVER. IT LITERALLY ALMOST SENT ME THROUGH THE WINDSHIELD, A HARD GRINDING SOUND AND AN INTENSE STOP. STILL TRYING TO GET OUT OF THE WAY OF TRAFFIC THE VEHICLE JERKED AND JERKED AND THE BRAKES CONTINUED TO ENGAGE. THIS WAS VERY DANGEROUS AND COULD HAVE CAUSED A SERIOUS ACCIDENT. THIS IS VERY DANGEROUS. IF THE ABS SYSTEM IS FAULTY OR A BAD SENSOR THEN IT SHOULD NOT ENGAGE ITSELF AT ALL. I CALLED THE LOCAL MERCEDES DEALER AND SPOKE WITH A SPECIALIST AND HE INFORMED ME THAT YES THE BRAKES WILL ENGAGE IF THERE IS AN ISSUE WITH THE ABS. AGAIN THIS IS VERY DANGEROUS AND A RECALL SHOULD BE ON THE SENSORS WHETHER IT'S THE ABS SENSORS OR THE SPEED SENSOR WHICH THEY ALSO INFORMED US THAT COULD CAUSE THIS MALFUNCTION. REGARDLESS THE VEHICLE BRAKES SHOULD NOT ENGAGE WHILE DRIVING.
| NHTSA ID Number: | 11089291 |
|---|---|
| Consumer Location: | ROLAND, IA |
| VIN: | 4JGBF7BE6CA**** |
TAKATA RECALL HAS NOT BEEN RESOLVED.
| NHTSA ID Number: | 11079501 |
|---|---|
| Consumer Location: | APO, AE |
| VIN: | 4JGBF2FE7CA**** |
TAKATA RECALLS HELLO, I AM CURRENTLY STATIONED IN GERMANY AND NEED TO SHIP MY VEHICLE BACK BUT CAN'T WITH THIS OPEN RECALL WHICH WAS GENERATED AFTER DEPARTING FROM THE US. HOW DO I GET AN EXCEPTION TO THIS RECALL UNTIL THE VEHICLE ARRIVES IN THE US? THANKS, MATT
| NHTSA ID Number: | 11062320 |
|---|---|
| Consumer Location: | NEWARK, NJ |
| VIN: | **** |
WHILE DRIVING THE BALANCING INDICATOR LIGHT CAME ON. THEN THERE WAS A LOUD BANG AND THE VEHICLE SHOOK VIOLENTLY. IT FELT LIKE I WAS REAR ENDED. THEN WAS VEHICLE WAS SITTING ON THE SPRINGS. MY VEHICLE HAS ONLY 83000 MILES ON IT AND I HAVE HAD TO REPLACE THE FRONT AND NOW REAR SUSPENSION.
| NHTSA ID Number: | 11061250 |
|---|---|
| Consumer Location: | PHARR, TX |
| VIN: | WDCGG5GB1CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ SAN JUAN, 400 E EXPY 83, SAN JUAN, TX 78589 (956) 436-5702) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11056672 |
|---|---|
| Consumer Location: | GRIFFIN, GA |
| VIN: | 4JGBF2FE9CA**** |
TAKATA RECALL THERE HAS BEEN NO ACCIDENT BUT IF THERE WAS IT COULD BE FATAL. I LIVE IN A HOT, HUMID AREA THAT IS SUPPOSED TO HAVE THE AIRBAG REPLACED BEFORE OTHER AREAS. MY COMPLAINT IS THE PARTS HAVE NOT BEEN ALLOCATED FOR MY CAR. NEED IT DONE!
| NHTSA ID Number: | 11056227 |
|---|---|
| Consumer Location: | BROKEN ARROW, OK |
| VIN: | 4JGBF7BE7CA**** |
TAKATA RECALL. HAVE NOT BEEN ABLE TO REPLACE AIR BAG IN MY CAR YET BECAUSE I HAVE BEEN TOLD THERE IS NOT A REPLACEMENT YET. HERE IT IS ALMOST 2018.
| NHTSA ID Number: | 11054803 |
|---|---|
| Consumer Location: | NOVATO, CA |
| VIN: | 4JGBF7BE1CA**** |
TAKATA RECALL MB ISSUED A RECALL FOR THE PASSENGER SIDE TAKATA AIRBAG IN FEB 2016. WE STILL HAVE NOT HAD THE AIRBAG REPLACED. WE CAN'T USE THE VEHICLE DUE TO RISK OF INJURY OR DEATH IN EVEN A MINOR ACCIDENT RESULTING IN THE DEPLOYMENT OF THE FAULTY AIRBAG WITH AN INFLATOR THAT COULD CAUSE EXPLOSION OF METAL FRAGMENTS IMPACTING PASSENGERS. NHTSA RECALL NUMBER 16V081
| NHTSA ID Number: | 11053760 |
|---|---|
| Consumer Location: | PROSPECT, KY |
| VIN: | 4JGBF8GE8CA**** |
TAKATA RECALL: CONTACTED THE COMPANY STILL NO WORD ON REPLACEMENT OF AIRBAG
| NHTSA ID Number: | 11053702 |
|---|---|
| Consumer Location: | MAHOPAC, NY |
| VIN: | 4JGBF7BE2CA**** |
TAKATA RECALL: I HAVE CONTACTED MERCEDES BENZ NUMEROUS TIMES CONCERNING THE RECALL AND I CANNOT GET A STRAIGHT ANSWER. THE LAST TIME (A FEW WEEKS AGO BY CORPORATE) I WAS TOLD THAT SINCE THEY HAVE HAD NUMEROUS AIRBAGS GO OFF AND NO ONE WAS TERRIBLY INJURED (I.E. SHRAPNEL) NOT TO BE CONCERNED ABOUT THE RECALL. I HAVE ALSO BEEN TOLD THAT THEY CANNOT GET THE NEW PARTS. THIS IS THE STORY THEY ARE TELLING SINCE DAY ONE OF THE RECALL. I HONESTLY DON'T THINK MERCEDES BENZ HAS ANY INTENTION OF FIXING THIS DANGEROUS ISSUE. THIS IS VERY UPSETTING SINCE I FEEL I AM DRIVING MY FAMILY AROUND IN A TIME BOMB DUE TO THE UNCERTAINTY OF THESE AIR BAGS. ISN'T THERE ANYTHING YOU CAN DO? I TRULY BELIEVE THEY ARE LYING SINCE THEY DO NOT WANT TO FIX THESE AIRBAGS AND HAVE PRETTY MUCH SAID THEY ARE NOT GOING TO DO SO BASED ON MY LAST CONVERSATION. THIS IS THE INFORMATION COMING FROM CORPORATE.
| NHTSA ID Number: | 11051439 |
|---|---|
| Consumer Location: | LITTLE ROCK, AR |
| VIN: | 4JGBF7BE9CA**** |
TAKATA RECALL ON AIRBAG AND MERCEDES DEALERSHIP DOES NOT HAVE PARTS TO REPAIR SAID AIRBAG
| NHTSA ID Number: | 11044287 |
|---|---|
| Consumer Location: | RAMONA, CA |
| VIN: | 4JGBF8GE7CA**** |
TAKATA RECALL -THE RECALL WAS OVER 1 YEAR AGO AND STILL DEALER SAYS THAT THERE ARE NO REPLACEMENT AIRBAGS YET
| NHTSA ID Number: | 11042861 |
|---|---|
| Consumer Location: | DANVILLE, CA |
| VIN: | 4JGBF7BE1CA**** |
TAKATA RECALL. MY CAR HAS AN AIRBAG AFFECTED BY THE RECALL, YET MERCEDES HAS NOT OFFERED TO REPLACE IT. I RECEIVED A RECALL NOTICE BUT THERE IS NO ACTION TO TAKE.
| NHTSA ID Number: | 11039936 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 4JGBF7BE8CA**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY IN HOUSTON, TX WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11040017 |
|---|---|
| Consumer Location: | FAIRHOPE, AL |
| VIN: | 4JGBF7BE9CA**** |
TAKATA RECALL I HAVE BEEN WAITING OVER A YEAR FOR THIS AIRBAG TO BE REPLACED BUT LOCAL DEALERS KEEP SAYING THEY CAN NOT GET ANY PARTS FROM MERCEDES BENZ
| NHTSA ID Number: | 11040072 |
|---|---|
| Consumer Location: | DELAFIELD, WI |
| VIN: | 4JGBF7BE0CA**** |
TAKATA RECALL NOTIFIED MAY, 2016 AND STILL AWAITING RESOLUTION.
