Components: AIR BAGS
December 15, 2017
TBD
Condition
Run & Drive
Damage
Normal
Title
Clear
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11182789 |
|---|---|
| Consumer Location: | NEW BRAUNFELS, TX |
| VIN: | WDCGG5HB0DG**** |
TAKATA RECALL: WE RECEIVED A LETTER ABOUT THE AIRBAG RECALL OVER 15 MONTHS AGO AND THE DEALERS IN THE AREA DO NOT HAVE AIRBAGS TO REPLACE MINE. HOWEVER I STILL SEE NEW CARS HITTING THE ROADS WITH NEW AIRBAGS IN THEM. IT APPEARS THE MERCEDES COMPANY CAN FIND AIRBAGS FOR NEW BUYERS BUT NOT FOR THOSE THEY HAVE ALREADY GOT ON THE ROAD. I DO NOT FEEL SAFE RIDING IN THE PASSENGER SEAT OF MY ONLY CAR BECAUSE OF THIS DEFEAT. IS THERE ANYTHING THAT CAN BE DONE TO GET THIS SITUATION FIXED. I FEEL WE HAVE WAITED LONG ENOUGH TO GET THIS REPAIR DONE. I WAS TOLD THAT WHEN THEY GET THE PART AND I BRING IT IN FOR REPLACEMENT THEY WILL PAY FOR HALF OF ANY OTHER REPAIRS I MAY BE NEEDING AS SOME GESTURE OF MY HAVING TO WAIT SO LONG, BUT THEY STILL HAVE NO IDEA WHEN THERE WILL BE ANY REPAIR PARTS AVAILABLE. I KNOW THEY DON'T REALLY CARE IF SOMEONE DIES IN AN ACCIDENT, THEY HAVE THE MONEY TO COVER ANY LAW SUIT. THE RISK IS ONE THEY ARE WILLING TO TAKE, HOWEVER I DON'T THINK I WANT TO BE ONE OF THE PEOPLE THAT DIES. PLEASE LET ME KNOW IF YOU CAN BE OF ANY HELP. *TR
| NHTSA ID Number: | 11421710 |
|---|---|
| Consumer Location: | AMHERST, VA |
| VIN: | WDCGG8JB4DG**** |
Transmission goes into park at low speed when braking.
| NHTSA ID Number: | 11359999 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG8JB3DF**** |
TAKATA AIRBAG RECALL REPLACEMENT PENDING. UNRESOLVED. PASSENGER SIDE AIRBAG RECALL REQUIRED. CAR IS CURRENTLY IN DUBAI. IT WAS IMPORTED TO DUBAI. MB UAE WILL NOT HANDLE THE REPLACEMENT THEY SAID.
| NHTSA ID Number: | 11348616 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | WDCGG8JB3DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE (25035 SW PARKWAY AVE, WILSONVILLE, OR 97070) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11344025 |
|---|---|
| Consumer Location: | TACOMA, WA |
| VIN: | WDCGG8JB5DF**** |
TILT STEERING WHEEL WILL NOT ADJUST UP AND DOWN. IT IS FIXED IN THE UP POSITION. IT WILL ADJUST IN AND OUT.
| NHTSA ID Number: | 11340804 |
|---|---|
| Consumer Location: | BELMONT, CA |
| VIN: | WDCGG8JB0DG**** |
I HAVE A 2013 MBZ GLK350. THE VEHICLE I OWN HAS LEATHER SEATS (OR THEY ARE SUPPOSED TO BE LEATHER.) I HAVE NOTICED, ESPECIALLY ON THE DRIVER'S SIDE FRONT SEAT, THAT THE LEATHER APPEARS TO HAVE MELTED FOR SOME REASON. I THESE SEATS WERE INDEED LEATHER I WOULD HAVE THOUGHT THIS WOULD NOT BE HAPPENING, BUT UNFORTUNATELY, IT HAS. I SUSPECT THAT THE LEATHER SEATS ARE REALLY A HYBRID SEAT OF SYNTHETIC MATERIALS THAT ARE PRONE TO "MELTING."
| NHTSA ID Number: | 11338724 |
|---|---|
| Consumer Location: | MIAMI, FL |
| VIN: | WDCGG5HB1DG**** |
AIRBAG NO WORKING DESACTIV
| NHTSA ID Number: | 11326009 |
|---|---|
| Consumer Location: | NOBLESVILLE, IN |
| VIN: | WDCGG8JB4DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF INDIANAPOLIS (3900 E 96TH ST, INDIANAPOLIS, IN 46240; (317) 580-6800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11325442 |
|---|---|
| Consumer Location: | GREAT BARRINGTON, MA |
| VIN: | WDCGG8JB8DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING BOLT CORRODED AND DETACHED FROM THE STEERING SHAFT. THE CONTACT WAS ALSO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V290000 (STEERING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 74,277. *BF *TR
| NHTSA ID Number: | 11316806 |
|---|---|
| Consumer Location: | HONOLULU, HI |
| VIN: | WDCGG8JB2DF**** |
JUST NOT FIXING I KEEP CALLING AND GET RUN AROUND I DO NOT DRIVE MY CAR IT HAS LESS THAN 8000 MILES ON IT I DO NOT FEEL SAFE MERCEDES SOLD ME CAR WITH RECALL THIS IS A SECOND TIME I AM NOTIFYING I FILED COMPLAINT !!! I CAN NOT USE THIS CAR I FEEL UNSAFE
| NHTSA ID Number: | 11316847 |
|---|---|
| Consumer Location: | MISSION VIEJO, CA |
| VIN: | WDCGG5HB6DG**** |
NEEDS TO BE FIXED BEEN WAITING OVER FOUR YEARS
| NHTSA ID Number: | 11306336 |
|---|---|
| Consumer Location: | WHITE LAKE, MI |
| VIN: | WDCGG8JB4DF**** |
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (MERCEDES-BENZ OF NOVI 39500 GRAND RIVER AVE, NOVI, MI 48375) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11301238 |
|---|---|
| Consumer Location: | BELLINGHAM, WA |
| VIN: | WDCGG8JB0DG**** |
I WAS NOTIFIED IN FEBRUARY OF 2019 OF AN AIR BAG RECALL FOR MY GLK 350. ALMOST A YEAR LATER, MERCEDES DEALER STILL CANNOT TELL ME WHEN THIS WILL BE FIXED. I AM DRIVING AROUND WITH A TICKING TIME-BOMB FOR AN AIR BAG AND MERCEDES DOESN'T SEEM TO CARE. THIS IS UNACCEPTABLE. SOMEONE SHOULD BE HOLDING THEM ACCOUNTABLE.
| NHTSA ID Number: | 11290960 |
|---|---|
| Consumer Location: | LEMOORE, CA |
| VIN: | WDCGG8JB6DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. MERCEDES-BENZ OF FRESNO (7055 N PALM AVE, FRESNO, CA 93650, (559) 438-0300) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11290125 |
|---|---|
| Consumer Location: | GOLDEN, CO |
| VIN: | WDCGG8JB2DG**** |
IT HAS BEEN ON RECALL SINCE JANUARY 2019, WHICH IS ALMOST AN ENTIE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE PARTS OR AIRBAGS IN A TIMELY MATTER. THERE ARE TIMES WHEN IM DRIVING WITH A PASSANGER THAT A MESSAGE COMES ON DUE TO THE PASSENGERS SAFTEY. I DON'T RECALL THE EXACT WORDING BU IT COMES ON, ON OCCASION AND NOT EVERY TIME SOMEONE IS SITTING IN THE FRONT PASSENGERS SEAT. THERE IS NO 1 DATE I CAN PUT BELOW
| NHTSA ID Number: | 11290135 |
|---|---|
| Consumer Location: | GOLDEN, CO |
| VIN: | WDCGG8JB2DG**** |
IT HAS BEEN ON RECALL SINCE JASEEM TO BE AVAILABLENUARY 2019, WHICH IS ALMOST AN ENTIRE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE THE PARTS OR AIRBAGS IN A TIMELY MATTER. THE RECALL STATIS IS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE.. THERE ARE TIMES WHEN IM DRIVING WIRH A PASSENGER IN THE FRONT THAT A MESSAGE COMES ON DUE TO THE PASSANGERS SAFTEY. I DON'T RECALL THE EXACT WORDING. IT DOESN'T COME ON ALL THE TIME, JUST ON OCCASION WHEN SOMEONE IS SITTING IN THE FRONT PASSENGERS SEAT. NO MATTER THE SPEED.THERE IS NO 1 DATE OF I CAN PUT BELOW SO IM PTIING IN 4/1/2019 AND AFTER.
| NHTSA ID Number: | 11288555 |
|---|---|
| Consumer Location: | FOUNTAIN HILLS, AZ |
| VIN: | WDCGG5HB5DG**** |
MERCEDES BENZ NOTIFIED IN FEBRUARY 2019 THAT PASSENGER SIDE AIRBAG MAY BE DEFECTIVE. FOLLOWED UP WITH MERCEDES IN NOVEMBER 2019.. THEY NOW ADVISE THAT THEIR BEST ESTIMATE IS CORRECT AIRBAGS WILL NOT BE AVAILABLE FOR ANOTHER YEAR I.E. NOVEMBER 2020 .. WHERE IS THE URGENCY TO PROTECT THEIR CUSTOMERS?
| NHTSA ID Number: | 11287500 |
|---|---|
| Consumer Location: | ROCKY HILL, CT |
| VIN: | WDCGG8JB7DF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NEW COUNTRY MERCEDES-BENZ (1 WESTON ST, HARTFORD, CT 06120, (860) 278-2000) AND MERCEDES-BENZ OF NORTH HAVEN (620 WASHINGTON AVE, NORTH HAVEN, CT 06473, (203) 239-1313) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CW *TR
| NHTSA ID Number: | 11282216 |
|---|---|
| Consumer Location: | ISLIP TERRACE, NY |
| VIN: | WDCGG8JB2DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11282311 |
|---|---|
| Consumer Location: | SPRING, TX |
| VIN: | WDCGG5HB9DF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF THE WOODLANDS AT 936-206-7500 (LOCATED AT 16917 I-45, CONROE, TX 77385) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB *JS
| NHTSA ID Number: | 11281950 |
|---|---|
| Consumer Location: | ADDISON, TX |
| VIN: | WDCGG5HB4DF**** |
RECALL NOTICE ON TAKATA PASSENGER AIR BAG DATED FEBRUARY 2018. STILL NO REPAIR AVAILABLE. MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY. DATE RESPONSE TO "WHEN DID THIS HAPPEN?' IS DATE THIS REPORT IS BEING FILED.
| NHTSA ID Number: | 11281331 |
|---|---|
| Consumer Location: | PORTLAND, OR |
| VIN: | WDCGG0EB2DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN MERCEDES DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CW *DL
| NHTSA ID Number: | 11281447 |
|---|---|
| Consumer Location: | FORT WORTH, TX |
| VIN: | WDCGG5HB3DG**** |
RECALL ON TAKATA AIR BAG. STILL NO REPAIR AVAILABLE OVER 1 YEAR SINCE CONTACT
| NHTSA ID Number: | 11281134 |
|---|---|
| Consumer Location: | TWISP, WA |
| VIN: | **** |
2013 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL. THE PART WERE UNAVAILABLE. *JS
| NHTSA ID Number: | 11280933 |
|---|---|
| Consumer Location: | SARASOTA, FL |
| VIN: | WDCGG5HB2DG**** |
THE TAKATA AIRBAG RECALL HAS NOT BEEN ADDRESSED YET ON THIS VEHICLE, BY MERCEDES.
| NHTSA ID Number: | 11267928 |
|---|---|
| Consumer Location: | TEMECULA, CA |
| VIN: | WDCGG8JB9DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HIS VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF TEMECULA (LOCATED AT 40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*JB
| NHTSA ID Number: | 11265768 |
|---|---|
| Consumer Location: | HENDERSON, NV |
| VIN: | WDCGG5HB2DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). MERCEDES-BENZ OF HENDERSON (925 AUTO SHOW DR, HENDERSON, NV 89014, (702) 485-3000) WAS CALLED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT SPOKE WITH A MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE AS LONG AS SHE AVOIDED A CRASH. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT WAS INFORMED THAT SHE WOULD RECEIVE ANOTHER LETTER ONCE THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11265396 |
|---|---|
| Consumer Location: | WORCESTER, MA |
| VIN: | WDCGG8JB1DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED AN EMAIL NOTIFICATION AND WAS INFORMED THAT THE PART WAS AVAILABLE FOR THE REPAIR AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE CONTACT CALLED MERCEDES-BENZ OF SHREWSBURY (760 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5600) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE WAS NOT LOCATED IN ONE OF THE HOT ZONES. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11258005 |
|---|---|
| Consumer Location: | WESTPORT, CT |
| VIN: | WDCGG8JB3DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FAIRFIELD (165 COMMERCE DR, FAIRFIELD, CT 06825, (203) 583-4467) AND WAS INFORMED THAT THERE WAS NO RESOLUTION TO THE ISSUE AND THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11255954 |
|---|---|
| Consumer Location: | WAVELAND, MS |
| VIN: | WDCGG5HB8DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. WHILE DRIVING BETWEEN 12 AND 18 MPH, THE DRIVER REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RUPTURED DISCS TWO THROUGH SEVEN IN THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REBUILT. THE MECHANIC ALSO DIAGNOSED THE AIR BAGS, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED FOR THE AIR BAG FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO SEND A COPY OF THE CRASH REPORT. NO FURTHER ASSISTANCE WAS OFFERED. MERCEDES-BENZ OF SOUTH MISSISSIPPI (11619 BOBBY ELEUTERIUS BLVD, D'IBERVILLE MS 39540, (228) 265-9185) AND MERCEDES-BENZ OF NEW ORLEANS (3727 VETERANS BLVD, METAIRIE, LA 70002, (504) 456-3727) WERE CONTACTED WHEN HE RECEIVED THE RECALL AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,300. VIN TOOL CONFIRMS PARTS AVAILABLE. *DT*AS *DT*DT ATTACHED IS THE POLICE REPORT, INSURANCE CLAIM NUMBER XXXXXXXXXXXXXXXXXXXXXX AND REPAIR REPORT THAT YOU REQUESTED FROM OUR COLLISION. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
| NHTSA ID Number: | 11252946 |
|---|---|
| Consumer Location: | BELLEVUE, WA |
| VIN: | WDCGG8JB1DF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425) 249-7391) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11246471 |
|---|---|
| Consumer Location: | SCARSDALE, NY |
| VIN: | **** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE PER AN UNKNOWN RECALL REGARDING THE AIR BAGS; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
| NHTSA ID Number: | 11245511 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG5HB9DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561) 291-6095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *TR*JB
| NHTSA ID Number: | 11245167 |
|---|---|
| Consumer Location: | BOWLING GREEN, OH |
| VIN: | WDCGG8JB6DF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUTOHAUS OF SYLVANIA, 5570 MONROE ST, SYLVANIA, OH 43560) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
| NHTSA ID Number: | 11245317 |
|---|---|
| Consumer Location: | FAIR HAVEN, NJ |
| VIN: | WDCGG8JBXDG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *BF *JB
| NHTSA ID Number: | 11244419 |
|---|---|
| Consumer Location: | WILLIAMSBURG, VA |
| VIN: | WDCGG5HB5DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. TYSINGER MERCEDES-BENZ (2712 MAGRUDER BOULEVARD, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED AND STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT CONCERNED BECAUSE THERE HAD NOT BEEN ANY AIR BAG INCIDENTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. *TR *AS
| NHTSA ID Number: | 11244172 |
|---|---|
| Consumer Location: | FOLSOM, CA |
| VIN: | WDCGG0EB2DG**** |
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). VONHOUSEN AUTOMOTIVE GROUP (1810 HOWE AVE, SACRAMENTO, CA 95825, 888-479-0451) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
| NHTSA ID Number: | 11243711 |
|---|---|
| Consumer Location: | DUNEDIN, FL |
| VIN: | WDCGG5HBXDG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LOKEY MOTOR COMPANY (19820 US HWY 19 N, CLEARWATER, FL 33764, (727) 362-6657) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL OF 2020. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11242136 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG5HB8DG**** |
"TAKATA RECALL" I HAVE A VEHICLE ON THE RECALL LIST AND EVERY TIME I ASK FOR MY VEHICLE TO BE FIXED THE MERCEDES DEALER SAYS THEY DON'T HAVE THE PARTS. THIS HAS GONE ON FOR WELL OVER A YEAR. WHAT CAN BE DONE?
| NHTSA ID Number: | 11241717 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG8JB8DG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
