2015 MERCEDES-BENZ GLK-CLASS VIN: WDCGG5HB1FG396463

TBD
Condition
Unknown
Damage
Collision
Title
Clear

VIN WDCGG5HB1FG396463 Decoding Mercedes-benz Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MERCEDES-BENZ

Manufacturer Name

MERCEDES-BENZ CARS

Model

GLK-Class

Model Year

2015

Plant City

BREMEN

Series

GLK350

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

GERMANY

Plant Company Name

Mercedes-Ben

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

6

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Pretensioner

Yes

Seat Belt Type

Manual

Other Restraint System Info

Type 2 seat belts for all occupants. Seat belts on all outboard designated seating positions are equipped with load limiters and pretensioners.

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2015 MERCEDES-BENZ GLK-CLASS Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
0%

2015 MERCEDES-BENZ GLK-CLASS Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis Driver, Front Passenger
Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Available
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN WDCGG5HB1FG396463

Components: AIR BAGS

February 01, 2020
NHTSA ID Number: 11362813
Consumer Location: Unknown
VIN: WDCGG5HB1FG****

Summary of Complaint

RECALL WAS ISSUED IN FEB 2019. THERE HAS BEEN NO REMEDY. CAR REMAINS UNSAFE AND I AM UNABLE TO TRADE IN FOR EXPECTED VALUE BECAUSE OF THE RECALL.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11350493
Consumer Location: FORNEY, TX
VIN: WDCGG5HB1FG****

Summary of Complaint

RECALL IN EFFECT WHEN MERCEDES BENZ DEALER SOLD TO US AND REFUSED TO REPLACE THOUGH IT HAS BEEN OVER 1 1/2 YEARS.

Components: AIR BAGS

April 27, 2020
NHTSA ID Number: 11324411
Consumer Location: Unknown
VIN: WDCGG5HB1FG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS LOCATED AT 8302 US HWY 19 N, PINELLAS PARK, FL 3378, WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11196781
Consumer Location: FORNEY, TX
VIN: WDCGG5HB1FG****

Summary of Complaint

TAKATA RECALL. 1/18/19. DEALER STATED NO RECALL, THEN WHEN PROVEN, REFUSED TO REPLACE AIR BAG DESPITE AVAILABILITY, AND REFUSED TO PROVIDE LOANER CAR. THEN IN EMAIL WITH MANUFACTURER CLAIMED THAT SAFE TO DRIVE AND ONLY PRECAUTIONARY WHEREAS RECALL NOTICE STATES POSSIBLE DEADLY. OVER 60 DAYS AND NOT RECEIVED RECALL NOTICE. I FOUND BY VIN SEARCH.

Components: AIR BAGS

March 09, 2019
NHTSA ID Number: 11185699
Consumer Location: VENTURA, CA
VIN: WDCGG5HB1FG****

Summary of Complaint

TAKATA RECALL,RECEIVED US MAIL INFORMING ME OF THE PROBLEM

Components: AIR BAGS

March 04, 2019
NHTSA ID Number: 11184152
Consumer Location: SCOTTSDALE, AZ
VIN: WDCGG5HB1FG****

Summary of Complaint

TAKATA RECALL. MANUFACTURER NOTIFIED ME TODAY OF RECALL. MANUFACTURER STATES THE DEFECT CANNOT BE REPAIRED UNTIL MAY 2020, MORE THAN A YEAR FROM NOW. THIS IS UNACCEPTABLE AND DOES NOT MEET THE FEDERAL REQUIREMENT DEALER "TO REMEDY THE SITUATION WITHOUT CHARGE, OR WITHIN A REASONABLE AMOUNT OF TIME, PURSUANT TO LAW 49 U.S.C. CHAPTER 301.

Components: AIR BAGS

February 09, 2019
NHTSA ID Number: 11179812
Consumer Location: Unknown
VIN: WDCGG5HB1FG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOBAHN MOTORS (700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Components: AIR BAGS

November 01, 2021
NHTSA ID Number: 11438886
Consumer Location: WILSON, NC
VIN: WDCGG5HB9FG****

Summary of Complaint

Takata Recall. The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 19V010000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.

Components: POWER TRAIN ELECTRICAL SYSTEM

September 21, 2021
NHTSA ID Number: 11433907
Consumer Location: HAWTHORNE, CA
VIN: WDCGG5HB7FG****

Summary of Complaint

My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted.

Components: ELECTRICAL SYSTEM

August 24, 2021
NHTSA ID Number: 11431865
Consumer Location: PALM SPRINGS, CA
VIN: WDCGG0EB9FG****

Summary of Complaint

The driver's side seat failed. Due to a seat electrical harness failure the seat became stuck and neither the seat seatback or headrest could be moved. I could comfortably still reach steering wheel and pedals but my wife could not safely do so. The car has approximately 36k miles on it. I paid to repair this $831 negotiated down from $1600+. This is a pressing NHTSA issue because on the repair invoice the technician noted that a 40 amp fuse had been installed in a 30 amp socket. Presumably it came from the factory in this condition. The car has only been serviced by MBZ dealers - 2, palm springs and sandiego- and to my knowledge no one has touched the fuses or box. The electrical system from the factory is running 40 amps on a circuit designed for 30. This is a manufacturing or design defect which will likely as here, cause failure and could possibly at least to my non electrical engineer's mind cause fire.

Components: STEERING ELECTRICAL SYSTEM

November 02, 2020
NHTSA ID Number: 11423654
Consumer Location: PHILADELPHIA, PA
VIN: WDCGG0EBXFG****

Summary of Complaint

When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have this issue.

Components: VEHICLE SPEED CONTROL

May 23, 2021
NHTSA ID Number: 11418199
Consumer Location: NATICK, MA
VIN: wdcgg8jbxfg****

Summary of Complaint

My car shifts from Drive into Park when I'm moving less than 5 miles an hour, so I've been trapped (momentarily) taking turns, in intersections, in traffic.

Components: ELECTRICAL SYSTEM

February 03, 2021
NHTSA ID Number: 11407299
Consumer Location: LITTLETON, CO
VIN: WDCGG8JB5FG****

Summary of Complaint

CAR PUTS ITSELF IN PARK WHILE COMING TO A STOP WHEN IT'S SNOWING/RAINING/ IN THE CAR WASH, ALL WARNING LIGHTS AND ELECTRIC POWER STEERING GO OFF.

Components: AIR BAGS

February 08, 2021
NHTSA ID Number: 11395314
Consumer Location: LOS ANGELES, CA
VIN: WDCGG5HBXFG****

Summary of Complaint

WE RECEIVED A RECALL NOTICE IN OCTOBER AND HAVE CALLED NUMEROUS TIMES TO SCHEDULE AN APPOINTMENT AND CONSTANTLY TOLD THEY DON'T HAVE THE PARTS

Components: VEHICLE SPEED CONTROL WHEELS ENGINE

November 06, 2020
NHTSA ID Number: 11376095
Consumer Location: FREDERICK, MD
VIN: WDCGG8JB0FG****

Summary of Complaint

DRIVING 25 MPH AROUND A CURVE WHEN MY CAR LOST CONTROL, DESPITE MY BEST ATTEMPTS MY CAR WOULD NOT ALLOW ME TO TAKE CONTROL OR TO BREAK. MY CAR WENT FROM 25 MPH TO 60 MPH THROUGH A TWO LANE TRAFFIC STREET, FORCING ME TO SWERVE IN AND OUT OF TRAFFIC MERELY MISSING SIX CARS AND A SEMI TRAILER TRUCK, SPINNING MY CAR AROUND TWICE AND FACING THE OPPOSITE DIRECTION OF TRAFFIC.

Components: AIR BAGS UNKNOWN OR OTHER

November 07, 2020
NHTSA ID Number: 11375174
Consumer Location: CONLEY, GA
VIN: WDCGG8JB5FG****

Summary of Complaint

THE SRS SIGNAL CAME ON WHILE DRIVING

Components: AIR BAGS

October 01, 2018
NHTSA ID Number: 11364191
Consumer Location: HOUSTON, TX
VIN: WDCGG0EB9FG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF CLEAR LAKE (500 GULF FWY S, LEAGUE CITY, TX 77573) , WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR

Components: AIR BAGS

March 02, 2020
NHTSA ID Number: 11363154
Consumer Location: PONTE VEDRA BEACH, FL
VIN: WDCGG5HB9FG****

Summary of Complaint

NOTICE RECEIVED MARCH 2019 REGARDING TAKATA AIRBAG (PASSENGER) RECALL. CONTACTED MERCEDES-BENZ FOR REPLACEMENT INFORMATION. WAS TOLD THAT REPLACEMENTS WERE ON ORDER BUT NOT RECEIVED. CONTACTED MANUFACTURER SEVERAL TIMES DURING 2019, SAME INFORMATION PROVIDED. SUBMITTED COMPLAINT TO NHTSA 21 JANUARY 2020 WHICH PROVOKED A CONTACT FROM MANUFACTURER STATING THAT REPLACEMENT AIRBAGS WOULD BE AVAILABLE IN OCTOBER 2020. CONTACTED MANUFACTURER TODAY, 7 OCTOBER 2020 FOR UPDATE: NO INFORMATION, STILL WAITING ON REPLACEMENTS. AS THE PASSENGER AIRBAG HAS BEEN DEEMED DEFECTIVE AND AS I LIVE IN THE ENVIRONMENT DETERMINED TO HAVE AN ACCELERATED DEGRADATION OF THE AIRBAG DEPLOYMENT COMPONENTS, I AM VERY CONCERNED ABOUT THE LACK OF MOVEMENT BY MERCEDES-BENZ ON A KNOWN SAFETY ISSUE; TO MITIGATE THE INJURY/DEATH RISK, I DELIBERATELY LIMIT THE VEHICLE'S USE. NEED ACTION BY MERCEDES-BENZ ASAP.

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11359825
Consumer Location: GILBERT, AZ
VIN: WDCGG5HBXFG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF GILBERT (3455 S. GILBERT RD, GILBERT, AZ 85297 (480) 407-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

March 01, 2018
NHTSA ID Number: 11355132
Consumer Location: EVANS, GA
VIN: WDCGG5HB8FG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON RD, AUGUSTA, GA 30907; (706) 860-1111) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Components: AIR BAGS

January 31, 2019
NHTSA ID Number: 11354262
Consumer Location: HOUSTON, TX
VIN: WDCGG5HBXFG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT STATED THAT HE WAS AWARE OF VEHICLE BEING A PART OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6 N, HOUSTON, TX 77079, (281) 492-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Components: POWER TRAIN ELECTRICAL SYSTEM

August 14, 2020
NHTSA ID Number: 11350484
Consumer Location: LONE TREE, CO
VIN: WDCGG8JB8FG****

Summary of Complaint

THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H.

Components: AIR BAGS

January 08, 2019
NHTSA ID Number: 11340359
Consumer Location: RESTON, VA
VIN: ****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF CHANTILLY (14841 STONECROFT CENTER CT, CHANTILLY, VA 20151) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Components: AIR BAGS

June 18, 2020
NHTSA ID Number: 11338217
Consumer Location: LEWISTON, ID
VIN: WDCGG8JB5FG****

Summary of Complaint

I RECENTLY PURCHASED MY 2015 GLK350. WHEN I PURCHASED IT THERE WAS AN OPEN RECALL FOR THE PASSENGER SIDE AIRBAG. I CONTACTED THE LOCAL MERCEDES DEALER TO HAVE THE AIRBAG REPLACED AND THEY SAY THERE IS NO SOLUTION FOR THE ISSUE. SO I AM DRIVING AROUND WITH THE AIRBAG TURNED OFF(BY THE DEALER) AND THE DEALER CAN'T TELL ME WHEN OR IF THIS WILL BE REPLACED.

Components: AIR BAGS

January 01, 2019
NHTSA ID Number: 11324303
Consumer Location: LARGO, FL
VIN: WDCGG5HB7FG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED CROWN EUROCARS (8302 US HWY 19 N, PINELLAS PARK, FL 33781, (888) 856-7631) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11323634
Consumer Location: HOUSTON, TX
VIN: WDCGG5HB4FG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. STAR MOTOR CARS (7000 KATY RD, HOUSTON, TX 77024, (713) 868-6800) WAS CONTACTED AND WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

January 18, 2020
NHTSA ID Number: 11322531
Consumer Location: Unknown
VIN: WDCGG5HB6FG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESLEY CHAPEL (2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813)200-7788) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

February 15, 2019
NHTSA ID Number: 11320774
Consumer Location: CYPRESS, CA
VIN: WDCGG5HB7FG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOUSE OF IMPORTS (6862 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11319775
Consumer Location: RIVERSIDE, CA
VIN: WDCGG5HB6FG****

Summary of Complaint

THIS RECALL HAPPENED IN JANUARY 2019, THEY MAILED THE LETTER IN FEBRUARY 2019. IT'S OVER A YEAR, AND WE HAVEN'T BEEN DRIVING THE CAR VERY MUCH BECAUSE IT HASN'''''''T BEEN REPAIRED. SINCE IT'S UNSAFE FOR A PASSENGER, AND THEY SAY THE PART IS NOT AVAILABLE, THEY SHOULD REFUND US A PORTION OF OUR PURCHASE PRICE.

Components: AIR BAGS

March 15, 2019
NHTSA ID Number: 11318600
Consumer Location: LEWISVILLE, TX
VIN: WDCGG5HB8FG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES BENZ OF PLANO LOCATED AT (6455 DALLAS PKWY, PLANO, TX 75024 972-599-0909) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: ELECTRICAL SYSTEM VEHICLE SPEED CONTROL SERVICE BRAKES

February 15, 2020
NHTSA ID Number: 11310441
Consumer Location: EATONVILLE, WA
VIN: WDCGG0EB8FG****

Summary of Complaint

SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULTIPLE FAILURE READINGS ON DASHBOARD.

Components: POWER TRAIN UNKNOWN OR OTHER

February 08, 2020
NHTSA ID Number: 11307940
Consumer Location: GRANITE FALLS, NC
VIN: WDCGG0EB0FG****

Summary of Complaint

CAR WILL PUT ITSELF IN PARK WHILE IN TRAFFIC AT SLOW SPEEDS.I WAS ON THE HIGHWAY COMING UP ON A STOPLIGHT THAT WAS RED BEFORE I COULD STOP THE CAR PUT ITSELF IN PARK AT THE SAME TIME THE LIGHT WAS TURNING GREEN WHICH ALMOST CAUSED ME TO BE HIT FROM BEHIND

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11301718
Consumer Location: VIENNA, VA
VIN: WDCGG8JB0FG****

Summary of Complaint

RECEIVED NOTIFICATION OF TAKATA AIR BAG RECALL IN FEBRUARY 2019. UNABLE TO GET REPLACEMENT FROM DEALER. I WILL HAVE TO WAIT UNTIL MAY 2020 TO REPLACE THE AIRBAG. WE ARE SENIOR CITIZENS AND FEEL THAT HAVING TO WAIT OVER A YEAR AND A QUARTER TO MAKE OUR CAR SAFE IS UNREASONABLE.

Components: AIR BAGS

March 12, 2019
NHTSA ID Number: 11300650
Consumer Location: PONTE VEDRA BEACH, FL
VIN: WDCGG5HB9FG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND CALLED MERCEDES BENZ OF JACKSONVILLE DEALER, (10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (866) 955-5901) AND WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WAS TO CONTACT MERCEDES BENZ CUSTOMER SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT, THE PART WILL BECOME AVAILABLE OCTOBER OF 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.

Components: AIR BAGS

February 13, 2019
NHTSA ID Number: 11300847
Consumer Location: LOXAHATCHEE, FL
VIN: WDCGG5HB2FG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND TOOK THE VEHICLE TO MERCEDES BENZ OF NORTH PALM BEACH DEALER, (9275 FL A 1 A ALT, NORTH PALM BEACH, FL 33403, (516) 848-2900) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE. *DT*JB

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11298774
Consumer Location: BEDFORD, NH
VIN: WDCGG8JBXFG****

Summary of Complaint

2015 MERCEDES BENZ GLK. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MAUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Components: AIR BAGS

January 30, 2019
NHTSA ID Number: 11297411
Consumer Location: MABLETON, GA
VIN: WDCGG5HB0FG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIETTA (810 COBB PKWY, MARIETTA, GA 30060) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: FUEL/PROPULSION SYSTEM

December 12, 2019
NHTSA ID Number: 11292360
Consumer Location: TYLER, TX
VIN: WDCGG5HB8FG****

Summary of Complaint

SMALL QUANTITY OF SPILLED LIQUID CAUSES SHUTDOWN OF ENGINE AND FUEL ECM. OVER $2200 TO REPAIR (REPLACING FUEL PUMP! AND ECM!), BUT THE REAL ISSUE IS THE IMMEDIATE DISABLING OF THE VEHICLE IN TRAFFIC CAN EASILY CAUSE AN ACCIDENT. THIS COULD BE PREVENTED BY A LITTLE COVER OR EPOXY OR CAULK. THIS MODULE WAS KILLED BY A SPILL IN THE CARGO AREA WHICH CAN BE CAUSED BY A KID SPILLING A DRINK IN THE BACK SEAT ALSO. THIS IS VERY DANGEROUS AS THIS INCIDENT WAS A NEAR MISS WITH MANY VEHICLES AS IT OCCURRED ON A 6 LANE HIGHWAY. THE VEHICLE IS A SPORT UTILITY VEHICLE MARKETED TO BE ABLE TO CARRY GROCERIES AND CHILDREN. GROCERIES SUCH AS LIQUIDS CAN BURST OR LEAK, CHILDREN CAN SPILL DRINKS. MBUSA DOCUMENTED THE CASE, BUT REFUSES TO ISSUE A RECALL OR UPGRADE.

Components: AIR BAGS

June 01, 2019
NHTSA ID Number: 11292097
Consumer Location: SCOTTSDALE, AZ
VIN: WDCGG5HB2FG****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION FROM THE MANUFACTURER. THE CONTACT SPOKE WITH ARROWHEAD MERCEDES-BENZ (9260 WEST BELL ROAD, PEORIA, AZ 85382, 623-815-3900) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD BE CALLED ONCE THE PART ARRIVED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

December 26, 2019
NHTSA ID Number: 11291400
Consumer Location: YOUNGSTOWN, OH
VIN: WDCGG8JB3FG****

Summary of Complaint

TACATA AIRBAG IS NOT REPAIRED JET ## VIN PASSED ## MERCEDES-BENZ 2015GLK3504MATIC ##

MERCEDES-BENZ GLK-CLASS Sold

mercedes-benz glk-class 2010 vin wdcgg8hb7af340415
2010 MERCEDES-BENZ GLK-CLASS Collision Unknown
WDCGG8HB7AF340415
mercedes-benz glk-class 2010 vin wdcgg5gb9af481020
2010 MERCEDES-BENZ GLK-CLASS Collision Run & Drive
WDCGG5GB9AF481020
mercedes-benz glk-class 2010 vin wdcgg8hb2af318760
2010 MERCEDES-BENZ GLK-CLASS Normal Run & Drive
WDCGG8HB2AF318760