2014 MERCEDES-BENZ GLK-CLASS VIN: WDCGG5HB2EG192656

TBD
Condition
Unknown
Damage
Collision
Title
Clear

VIN WDCGG5HB2EG192656 Decoding Mercedes-benz Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MERCEDES-BENZ

Manufacturer Name

MERCEDES-BENZ CARS

Model

GLK-Class

Model Year

2014

Plant City

BREMEN

Series

GLK350

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

GERMANY

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

6

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Pretensioner

Yes

Seat Belt Type

Manual

Other Restraint System Info

Type 2 seat belts for all occupants. Seat belts on all outboard designated seating positions are equipped with load limiters and pretensioners.

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd Rows

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2014 MERCEDES-BENZ GLK-CLASS Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
0%

2014 MERCEDES-BENZ GLK-CLASS Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis Driver, Front Passenger
Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger, Rear Seat

Complaints Assosiated with VIN WDCGG5HB2EG192656

Components: SERVICE BRAKES, AIR AIR BAGS

June 01, 2019
NHTSA ID Number: 11327723
Consumer Location: ALBANY, GA
VIN: WDCGG5HB2EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ALBANY MOTORCARS (805 E OGLETHORPE BLVD, ALBANY, GA 31705; (229) 883-2040) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE ABS WARNING WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11181704
Consumer Location: SUGAR LAND, TX
VIN: WDCGG5HB2EG****

Summary of Complaint

TAKATA RECALL - TO WHOM IT MAY CONCERN, WE JUST RECEIVED A RECALL INTERIM NOTICE BUT IT STATES THERE ARE NO REMEDY PARTS AVAILABLE AND NO ACTION DATE GIVEN. IT SIMPLY TELLS US WE HAVE TO KEEP WAITING, BUT HOW CAN THIS BE ALLOWED WITH SUCH A SAFETY ISSUE AS THIS HUGE TAKATA PROBLEM? WE KNOW THE NHTSA IS VERY AWARE OF THIS, BUT WE STILL HAVE TO PASS ON OUR COMPLAINT AND UNSETTLING FEELING OF THIS WAITING GAME. WE ARE WAITING TO HAVE THIS REPAIRED OR WAITING FOR A MEMBER OF OUR FAMILY OR FRIENDS TO BE KILLED. THANKS FOR YOUR TIME.

Components: FUEL/PROPULSION SYSTEM

October 28, 2021
NHTSA ID Number: 11439542
Consumer Location: RIDGECREST, CA
VIN: WDCGG8JB9EG****

Summary of Complaint

The Fuel pump tank closing cover (P/N 204-470-04-38) cracked and caused fuel to pool on it. This happens when the tank is above 3/4 full resulting in strong fuel fumes when the car is parked inside. It is likely when parked in a garage to be an explosion hazard due to the fumes. Looking on the user forums and internet this is not an uncommon issue and should be addressed as this design is used on most Mercedes fuel tanks in the 2000's.

Components: POWER TRAIN VEHICLE SPEED CONTROL ENGINE

July 30, 2021
NHTSA ID Number: 11428939
Consumer Location: PHOENIX, AZ
VIN: WDCGG0EB3EG****

Summary of Complaint

Left side boost tube blown twice on my vehicle. Technical part info: 204-528-00-00, Charge Air Hose Both incidents involved sudden loss of power in the middle of the free way driving. First incident: Christmas Day 2018, on the way to Las Vegas from Grand Canyon visit, on highway 93. Fortunately, no vehicle was behind when I lost the power, moved to right lane and continued driving slowly to reach the hotel in LV (about 50 miles at low speeds). Check engine light came on immediately after loosing the power. Next day morning, visited the local Mercedes dealer to repair the vehicle, it costed me $520.19 This was in the middle of a long road trip from Phoenix to San Fransisco. Second incident: July 29th 2021, right after I picked up the vehicle from a repair shop to repair the rear bumper. Vehicle pick up was slow, no check engine light. Next day morning, on the way to work on I-17, vehicle lost the power while merging onto Freeway. Almost got hit a by trailer truck which was right behind me. Moved back to right lane and slowly drove to work. Check engine light came on after few minutes of driving. Took the vehicle to repair on August 6th to a local dealer. This time they didn't charge me for the repair and said it's covered under warranty. I don't have any warranty. Seems like it's a design issue with turbo charge air hose and/or a faulty part. It's a real safety issue if it blown in the middle of driving.

Components: VISIBILITY

October 29, 2019
NHTSA ID Number: 11418042
Consumer Location: NEW LEBANON, NY
VIN: WDCGG8JB1EG****

Summary of Complaint

The contact owns a 2014 Mercedes Benz GLK350. The contact stated while driving at various speeds, there was a loud sound coming from the sunroof. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the cassette part that needed to be replaced. The vehicle was repaired however, after retrieving the vehicle, the contact stated that an abnormal sound was coming from the sunroof. The sunroof glass shattered and glass shards fell onto the contact. The contact then took the vehicle back to the dealer where it was diagnosed that the sunroof needed to be replaced. The contact related the failure to an unknown recall. The manufacturer was informed of the failure and informed the contact that she would receive a callback. The failure mileage was approximately 180,000.

Components: FUEL/PROPULSION SYSTEM

January 25, 2021
NHTSA ID Number: 11394886
Consumer Location: LARGO, FL
VIN: WDCGG5HB4EG****

Summary of Complaint

WE STARTED TO DEVELOP A STRONG SMELL OF GAS INSIDE THE VEHICLE. I STARTED TO RESEARCH ONLINE TO FIND THAT MANY MERCEDES MODELS HAVE THE SAME PROBLEM, A CRACK DEVELOPS ON A CAP THAT HOUSES THE FUEL PUMP UNDER THE BACK SEAT INSIDE THE VEHICLE. THIS PERMITS GAS FUMES TO ENTER THE VEHICLE, LET ALONE ACTUAL GASOLINE TO COLLECT ABOVE THE CAP AND LEAKING UNDER THE SEAT INSIDE THE VEHICLE. SOME PEOPLE TRY TO JUST PATCH IT WITH EPOXY AND ATTEMPT TO REPLACE PARTS. BUT THIS PROBLEM SEEMS TO BE ONGOING FOR YEARS ON VARIOUS MODELS AND OBVIOUSLY IS A DESIGN FLAW THAT NEEDS IMMEDIATE ATTENTION BY THE MANUFACTURER. YOU NEED TO DRIVE WITH THE WINDOWS OPEN AND IF THE VEHICLE IS PARKED OVERNIGHT, YOU CANNOT ENTER THE VEHICLE FOR A LONG TIME IN THE MORNING, UNTIL IT AERATES.

Components: AIR BAGS

October 27, 2020
NHTSA ID Number: 11366728
Consumer Location: SUGARLOAF, CA
VIN: WDCGGBJBXEG****

Summary of Complaint

CONTACTED MERCEDES DEALER OVER A YEAR AGO TO REPLACE AIR BAG AND THEY STILL TELL US AS OF TODAY THAT THEY DO NOT HAVE THE PARTS TO PERFORM THE RECALL AND THERE IS NOTHING THEY CAN DO.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11365985
Consumer Location: CHARLOTTE, NC
VIN: WDCGG5HB0EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11364562
Consumer Location: TRAVIS AFB, CA
VIN: WDCGG0EB5EG****

Summary of Complaint

SUMMARY: MERCEDES-BENZ USA IS RECALLING CERTAIN MY 2010-2017 C-CLASS, GLK-CLASS, SLS-CLASS AND E-CLASS COUPE MERCEDES-BENZ VEHICLES EQUIPPED WITH PASSENGER-SIDE FRONTAL AIRBAGS AFFECTED BY THE DEFECT DECISION OF TK HOLDINGS, INC. ( TAKATA ). UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE. A PASSENGER-SIDE INFLATOR EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. SAFETY RISK: ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11363423
Consumer Location: SUNNY ISLES BEACH, FL
VIN: WDCGG0EB9EG****

Summary of Complaint

MY FRONT PASSENGER AIRBAG HAS A FACTORY DEFECT. I CONTACTED MY LOCAL MERCEDES DEALERSHIP MULTIPLE TIMES REGARDING THE ISSUE,BUT THEY JUST KEEP SAYING THE PART IS NOT AVAILABLE. THE RECALL HAS BEEN OPEN FOR OVER A YEAR, SO THEY HAD MORE THAN ENOUGH TIME TO RECTIFY THE PROBLEM.

Components: SERVICE BRAKES

August 21, 2020
NHTSA ID Number: 11363291
Consumer Location: AURORA, CO
VIN: WDCGG8JB8EG****

Summary of Complaint

IN DECEMBER 2019 I WAS ON THE EXPRESSWAY AND THE TRAFFIC WAS BUMPER TO BUMPER. I WAS DRIVING BEHIND A LADY AND WHEN SHE STOPPED I WENT TO PUT MY FEET ON THE BRAKES AND THE BRAKES WENT TO THE FLOOR AND MY CAR HIT HER. I HAD MY CAR REPAIRED OF COURSE AND PAID MY DEDUCTIBLE. MY CAR WAS DRIVING PRETTY REGULAR AFTER BEING REPAIRED. THEN IN AUGUST 2020 THE SAME THING HAPPENED AGAIN. I WAS DRIVING TO GET ON THE EXPRESSWAY AND AS I WAS ENTERING THE EXPRESSWAY AS I BEGIN TO STOP BECAUSE A CAR WAS IN FRONT OF ME AND MY BRAKES WENT TO THE FLOOR AGAIN AND I HIT THE DRIVER IN FRONT OF ME. I AM A GOOD DRIVER HAVING DRIVEN A MAIL TRUCK ON MY JOB FOR YEARS AND I NEVER HIT ANYONE BEFORE IN MY LIFE WHILE DRIVING ANY VEHICLE. I JUST WANT TO REPORT MU VEHICLE ISSUE. THANK YOU VERY MUCH.

Components: AIR BAGS

October 02, 2019
NHTSA ID Number: 11362825
Consumer Location: KAILUA, HI
VIN: WDCGG0EB3EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF HONOLULU (818 KAPIOLANI BLVD, HONOLULU, HI 96813) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

September 24, 2020
NHTSA ID Number: 11360962
Consumer Location: FRANKLIN, NH
VIN: WDCGG8JB8EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

September 02, 2020
NHTSA ID Number: 11352694
Consumer Location: APO, AE
VIN: WDCGG5HB1EG****

Summary of Complaint

NHTSA RECALL #19V010 FOR FRONTAL AIRBAGS WAS NOT RESOLVED DUE TO APPOINTMENT UNAVAILABILITY. VEHICLE OWNER SERVING IN THE US ARMY STATIONED OVERSEAS. VEHICLE IS ABOUT TO BE SHIPPED VIA VPC BACK TO NEW PCS STATION IN FT STEWART GA. OWNER WILL ADDRESS RECALL UPON ARRIVAL AT NEW DUTY STATION IN FT STEWART GA.

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11349474
Consumer Location: OWENS CROSS ROADS, AL
VIN: WDCGG8JB9EG****

Summary of Complaint

2014 MERCEDES BENZ GLK. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Components: AIR BAGS

July 31, 2020
NHTSA ID Number: 11349963
Consumer Location: MARCO ISLAND, FL
VIN: WDCGG0EBXEG****

Summary of Complaint

THE FRONT PASSENGER SIDE AIR BAG HAS BEEN STATED TO BE DEFECTIVE. MERCEDES TOLD ME IN FEBRUARY OF 2019 THEY WOULD ADVISE WHEN REPLACEMENT AVAILABLE. THE MERCEDES BENZ DEALER I USE IN FT MYERS FLORIDA HAS REPLACED THE AIR BAG IN THE SAME MODEL AS MINE, BUILT LATER THAN MINE WHICH I DO NOT THINK IS LOGICAL. MERCEDES HAS BEEN ADVISED AS HAS THE USDOT OFFICE OF DEFECTS INVESTIGATION (NEF-109 ELA REF: NO. 11338070) WHO WROTE ME I02N A LETTER MAILED JULY 31 2020 TO FILE A FORMAL COMPLAINT

Components: AIR BAGS

January 31, 2019
NHTSA ID Number: 11349966
Consumer Location: PORT SAINT LUCIE, FL
VIN: WDCGG8JB5EG****

Summary of Complaint

STILL NO REMEDY FOR MY MERCEDES-BENZ GLK350 4MATIC 2014

Components: AIR BAGS

August 06, 2020
NHTSA ID Number: 11343605
Consumer Location: CELEBRATION, FL
VIN: WDCGG5HB7EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER (MERCEDES-BENZ OF ORLANDO 810 NORTH ORLANDO AVENUE, MAITLAND, FL 32751 407-680-0784) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB

Components: AIR BAGS

February 15, 2019
NHTSA ID Number: 11341299
Consumer Location: CHARLOTTE, NC
VIN: WDCGG8JB5EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF SOUTH CHARLOTTE (950 N POLK ST, PINEVILLE, NC 28134;(704)889-4444) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE FAILURE MILAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11338070
Consumer Location: MARCO ISLAND, FL
VIN: WDCGG0EBXEG****

Summary of Complaint

2014 MERCEDES BENZ 250 GLK. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11338124
Consumer Location: ATLANTA, GA
VIN: WDCGG5HB3EG****

Summary of Complaint

MERCEDES RECALL NOTICE ISSUED MARCH, 2019. TO DATE, MERCEDES HAS NOT CONTACTED ME TO SCHEDULE RECALL REMEDY. IT HAS NOW BEEN OVER ONE YEAR SINCE I RECEIVED ORIGINAL NOTICE.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11337925
Consumer Location: MORGAN HILL, CA
VIN: WDCGG0EB3EG****

Summary of Complaint

TAKATA AIRBAG RECALL ON MY 2014 MERCEDES GLK250 FOR AN EXTENDED AMOUNT OF TIME. RECALL OPEN SINCE JAN 18,2019. RECALL NUMBER19V010 MANUFACTURER RECALL NUMBER IS 2019 010001NHTSA RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. SAFETY RISK ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR EXPLOSION, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: AN AUTHORIZED MERCEDES-BENZ DEALER WILL REPLACE THE PASSENGER-SIDE AIRBAG. I HAVE BEEN ASKING ABOUT A REPAIR PART FOR OVER A YEAR AND A HALF WITH NO LUCK. AFTER ACTUALLY READING THE SAFETY RISK, MY WIFE IS AFRAID TO DRIVE THE CAR ESPECIALLY WITH OUR SON IN IT. I NOW HAVE A CAR SITTING IN MY GARAGE THAT WE DONT FEEL SAFE DRIVING BASED ON THE VERBIAGE AND SERIOUSNESS OF THE RECALL. MERCEDES BENZ SHOULD BE RESPONSIBLE AND DELIVER A SOLUTION IN A REASONABLE AMOUNT OF TIME. WITH AN ACTIVE RECALL OF THIS CALIBER THERE IS NOTHING I CAN DO WITH THE CAR BUT JUST GARAGE AND THAT SEEMS VERY UNFAIR. EITHER FIX THE ISSUE OR REPURCHASE THE VEHICLE.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11330081
Consumer Location: GREENWOOD VILLAGE, CO
VIN: WDCGG8JB1EG****

Summary of Complaint

PASSENGER SIDE AIR BAG DEFECTIVE AND MAY EXPLODE. I RECEIVED THE "SAFETY RECALL" NOTICE DATED FEBRUARY 2019. AFTER 17 MONTHS, MB HAS NOT FIXED THE SAFETY ISSUE OR PROVIDED A PROMISE DATE, MOST RECENTLY I CONTACTED MB ON 5/13/20 WITH REFERENCE #20513000070. THEY WERE UNABLE TO PROVIDE AN ESTIMATED COMPLETION DATE. *TR

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11327980
Consumer Location: HAYDEN, ID
VIN: WDCGG0EB7EG****

Summary of Complaint

I'VE BEEN WAITING FOR 18 MONTHS FOR MY AIRBAG TO BE REPAIRED. THE DEALER HAS NO IDEA WHEN THEY WILL RECEIVE THE PARTS. THIS IS RIDICULOUS, THIS IS A SAFETY ISSUE. *TR

Components: AIR BAGS

February 13, 2019
NHTSA ID Number: 11324396
Consumer Location: BRADENTON, FL
VIN: WDCGG5HB9EG****

Summary of Complaint

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF SARASOTA (4754 CLARK RD, SARASOTA, FL 34233) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

January 18, 2019
NHTSA ID Number: 11324196
Consumer Location: HAYDEN, ID
VIN: WDCGG0EB7EG****

Summary of Complaint

ACCORDING TO NHTSA.GOV/RECALLS OUR CAR MAY HAVE A SERIOUS AIRBAG PROBLEM. THIS AIRBAG RECALL HAS BEEN GOING ON FOR SEVERAL YEARS. WHY IS IT TAKING SO LONG FOR A REPAIR? THIS RECALL IS WELL OVER A YEAR OLD. I WOULD LIKE TO HAVE IT REPAIRED ASAP NOT AFTER SOMEONE IS INJURED BECAUSE OF IT. HOW LONG DOES MERCEDES HAVE TO FIX IT? *TR

Components: AIR BAGS

March 01, 2019
NHTSA ID Number: 11317901
Consumer Location: PORTLAND, OR
VIN: WDCGG8JB0EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES-BENZ OF PORTLAND LOCATED AT (1605 SW NAITO PKWY, PORTLAND, OR 97201), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: AIR BAGS

July 01, 2019
NHTSA ID Number: 11317099
Consumer Location: WINSTON-SALEM, NC
VIN: WDCGG5HB4EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES-BENZ OF WINSTON-SALEM LOCATED AT (691 JONESTOWN RD, WINSTON-SALEM, NC 27103) ALSO EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: AIR BAGS

March 05, 2020
NHTSA ID Number: 11316286
Consumer Location: ELLINGTON, CT
VIN: WDCGG8JB6EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NO AVAILABLE.

Components: AIR BAGS

January 18, 2020
NHTSA ID Number: 11307278
Consumer Location: CARNEGIE, PA
VIN: WDCGG8JB6EG****

Summary of Complaint

INCOMPLETE RECALL 2019010001 (NHTSA RECALL NUMBER19V010) NEEDS TO BE COMPLETED ASAP. THIS CAR HAS BEEN DANGEROUS FOR FAR TOO LONG. I CAN'T IMAGINE A SAFETY FEATURE SHOOTING A PROJECTILE AT ONE OF MY PASSENGERS, WHICH IS EXACTLY WHAT MY AIRBAG WILL DO IN THE EVENT OF AN AIRBAG DEPLOYMENT DUE TO COLLISION.

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11300165
Consumer Location: ATLANTA, GA
VIN: WDCGG5HBXEG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RBM OF ATLANTA, INC. (LOCATED AT 7640 ROSWELL RD, ATLANTA, GA 30350, (770) 390-0700) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: AIR BAGS

January 01, 2020
NHTSA ID Number: 11298176
Consumer Location: AUBURN, WA
VIN: WDCGG0EB4EG****

Summary of Complaint

HOW MANY YEARS IS ACCEPTABLE FOR THIS RECALL TO HAVE "NO REMEDY"? IF IT'S SO DANGEROUS AS TO WARRANT A RECALL, WHY IS IT SO SAFE TO SIMPLY IGNORE FOR YEARS, AND YEARS?

Components: AIR BAGS

February 01, 2019
NHTSA ID Number: 11292145
Consumer Location: SEATTLE, WA
VIN: WDCGG0EB7EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: STEERING AIR BAGS

December 27, 2019
NHTSA ID Number: 11291499
Consumer Location: NORTHBOROUGH, MA
VIN: WDCGG0EB8EG****

Summary of Complaint

MERCEDES SERVICE CAMPAIGNS 2019010001 AND 2019080019 MY DEALER (WAGNER MERCEDES OF SHREWSBURY, MA) HAS TOLD ME THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR 2019010001 EVEN AFTER A YEAR OF WAITING. IN ACCORDANCE WITH THE NHTSA WWWEB SITE ("IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA."), I AM FILING THIS COMPLAINT.

Components: STEERING SUSPENSION

October 08, 2019
NHTSA ID Number: 11291190
Consumer Location: EAST ORANGE, NJ
VIN: WDCGG87B7EG****

Summary of Complaint

WHILE TURNING MY VEHICLE TO THE LEFT OR RIGHT, I HEAR A LOUD SCREECHING NOISE ON THE STREET. I ALSO FEEL AS THOUGH THERE IS A HESITATION WHILE EXCELERARTING ON THE HIGHWAY. THE GLK350 2014 IS ON A C CLASS FRAME WHICH II THINK IS TOO SMALL TO CARRY ALL OF THE WEIGHT OF THE VEHICLE. THIS TYPE OF VEHICLE SHOULD HAVE BEEN ON N ECLASS FRAME.

Components: AIR BAGS

December 09, 2019
NHTSA ID Number: 11287975
Consumer Location: FORT WORTH, TX
VIN: WDCGG5HB3EG****

Summary of Complaint

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

December 06, 2019
NHTSA ID Number: 11287469
Consumer Location: AKRON, OH
VIN: WDCGG8JB4EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF AKRON (1361 E MARKET ST, AKRON, OH 44305, (330) 733-7511) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS

November 01, 2017
NHTSA ID Number: 11282250
Consumer Location: EAST TAUNTON, MA
VIN: WDCGG8JD1EG****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VITI MERCEDES-BENZ (975 FISH RD, TIVERTON, RI 02878, (866) 980-6224) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

Components: AIR BAGS

February 25, 2019
NHTSA ID Number: 11282324
Consumer Location: AMERICUS, GA
VIN: WDCGG5HB4EG****

Summary of Complaint

THIS VEHICLE IS CURRENTLY UNDER A FORMAL RECALL BY MERCEDES (NHTSA ID# 19V010 - PND TAK PHASE 4). THIS COMPLAINT INVOLVES THE LACK OF TIMELINESS IN RESOLVING & CORRECTING THE ISSUE. THE RECALL LETTER STATES THAT DEPLOYMENT OF THE PASSENGER-SIDE AIRBAG CAN CAUSE "... SERIOUS INJURY OR DEATH." BECAUSE OF THIS WARNING, WE ARE UNABLE TO ACCEPT PASSENGERS AND ARE FORCED TO LIMIT DRIVING THE CAR WITHOUT RISKING HARM (OR DEATH) TO OURSELVES OR OTHERS. THE RECALL NOTIFICATION LETTER WAS RECEIVED IN EARLY 2019, BUT ARE TOLD THAT PARTS NECESSARY FOR THE REPAIR ARE ESTIMATED TO BE AVAILABLE IN THE 3RD QUARTER OF 2020 (~18 MONTHS). FOR THIS EXTENDED TIME, WE ARE EXPECTED TO DRIVE THIS CAR WITHOUT REGARD TO RISK OF INJURY OR DEATH; WHICH IS UNACCEPTABLE TO US. NOT TO MENTION THE DURESS AND ANXIETY PLACED UPON US DURING THIS TIME. THERE SEEMS TO BE NO HURRY OR RUSH ON BEHALF OF MERCEDES, AND THEIR EFFORTS TO BRING THE AIRBAG MANUFACTURER (TAKATA) SEEM NEGLIGENT. WHEN ASKED OF THE POSSIBILITY TO REPLACE THE AIRBAG AT OUR OWN EXPENSE, THE LOCAL SERVICE REP ADVISED US THAT THIS PART IS NOT AVAILABLE. TO CONCLUDE, WE FEEL THIS SITUATION PLACES US AT UNDUE DURESS AND EXTENDED EXPOSURE TO INJURY OR DEATH, SHOULD AN ACCIDENT OCCUR PRIOR TO THE "SCHEDULED" REPAIR.

Components: AIR BAGS

February 28, 2019
NHTSA ID Number: 11281960
Consumer Location: TYLER, TX
VIN: WDCGG8JB8EG****

Summary of Complaint

VEHICLE IS UNDER TAKATA AIRBAG RECALL SINCE FEBRUARY 2019 AND HAS STILL NOT BEEN REPAIRED.THIS IS A RIDICULOUS AMOUNT OF TIME TO WAIT. MERCEDES-BENZ NEEDS TO STEP UP THEIR ACTION PLAN!

MERCEDES-BENZ GLK-CLASS Sold

mercedes-benz glk-class 2010 vin wdcgg8hb7af340415
2010 MERCEDES-BENZ GLK-CLASS Collision Unknown
WDCGG8HB7AF340415
mercedes-benz glk-class 2010 vin wdcgg5gb9af481020
2010 MERCEDES-BENZ GLK-CLASS Collision Run & Drive
WDCGG5GB9AF481020
mercedes-benz glk-class 2010 vin wdcgg8hb2af318760
2010 MERCEDES-BENZ GLK-CLASS Normal Run & Drive
WDCGG8HB2AF318760