Components: AIR BAGS
June 10, 2015
TBD
Condition
Run & Drive
Damage
Normal
Title
Clear
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11218343 |
|---|---|
| Consumer Location: | WILMINGTON, DE |
| VIN: | WDCGG8HB6CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILMINGTON (LOCATED AT 3801 LANCASTER PIKE, WILMINGTON, DE 19805, (302) 995-2211) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED THE DEALER WAS AWARE OF THE RECALL AT THE TIME OF PURCHASE BUT DID NOT DISCLOSE. I DID CALL HEADQUARTERS AND WAS TOLD BAGS SHOULD BE AVAILABLE BY SEPT. *JB
| NHTSA ID Number: | 11097805 |
|---|---|
| Consumer Location: | SAN FRANCISCO, CA |
| VIN: | WDCGG8HB6CF**** |
TAKATA RECALL. THE AIRBAG REPLACEMENT SITUATION HAS BEEN GOING ON FOR OVER 2 YEARS WITHOUT A REMEDY. THIS IS UNACCEPTABLE AS I HAVE TROUBLE SELLING MY VEHICLE RIGHT NOW BECAUSE OF THIS. AUTOMAKERS SHOULD BE HELD ACCOUNTABLE FOR SELLING A CAR WITH A DEFECTIVE AIRBAG AS WELL AND SHOULD BE ABLE TO OFFER MONEY COMPENSATION TO PURCHASE THE CARS BACK OR SOMETHING ALONG THOSE LINES. BEING STUCK WITH AN UNSELLABLE CAR IS VERY FRUSTRATING. A REMEDY SHOULD HAVE BEEN FOUND FOR THIS ALREADY AFTER 2 YEARS. PLEASE LET ME KNOW IF THERE ARE ANY SOLUTIONS AVAILABLE FOR ME. THANK YOU, FREDERIC
| NHTSA ID Number: | 11056613 |
|---|---|
| Consumer Location: | KENTFIELD, CA |
| VIN: | WDCGG8HB6CF**** |
TAKATA AIRBAG RECALL. MARIN MERCEDES BENZ DEALER IN SAN RAFAEL CA WILL NOT REPLACE AIRBAG SINCE I WAS FIRST NOTIFIED BECAUSE MERCEDES BENZ CORPORATE OFFICE HAS NOT SENT THE PARTS TO THE DEALER. MOST RECENT CALL TO DEALER WAS MADE 12/26/2017.
| NHTSA ID Number: | 11051533 |
|---|---|
| Consumer Location: | SAINT LEONARD, MD |
| VIN: | WDCGG8HB6CF**** |
TAKATA RECALL AIRBAG INFLATORS NOTICE. CALLED 2 DEALERS, FAMILY AUTO ON BINNACLE DRIVE IN MD, SAID THEY WEREN'T AUTHORIZED DEALER DIRECTED ME TO MERCEDES-BENZ OF ANNAPOLIS, SAID THEY HAD NO PARTS AND I SHOULD CALL THIS NUMBER 1-877-496-3691 AND THEY WOULD TELL ME WHAT TO DO. MADE ALL CONTACTS ON THURSDAY, NOVEMBER 30, 2017. AWAITING PERTINENT INFO TO HAVE VEHICLE REPAIRED. WAS TOLD I COULD EXPECT NOTIFICATION IN THE MAIL WHEN PARTS WERE AVAILABLE.
| NHTSA ID Number: | 11047115 |
|---|---|
| Consumer Location: | PITTSBURG, CA |
| VIN: | WDCGG8HB6CF**** |
TAKATA RECALL HAS NO REMEDY FOR THE RECALL ON MY VEHICLE.
| NHTSA ID Number: | 11044159 |
|---|---|
| Consumer Location: | CAMBRIDGE, MA |
| VIN: | WDCGG8HB6CF**** |
TAKATA RECALL PARTS ARE NOT GOING ARRIVE UNTIL LATE 2018. IN THE MEANTIME, I AM WITH THAT CAR THAT MIGHT BE HAVING SAFETY ISSUE WITH AIRBAG PROJECTILE.
| NHTSA ID Number: | 11420718 |
|---|---|
| Consumer Location: | SCOTTSDALE, AZ |
| VIN: | WDCGG5GB7CF**** |
EXCESSIVE FUEL FUME/SMELL INSIDE THE CABIN AND OUTSIDE OF THE CAR PARTICULARLY ON FULL TANK. STABILIZER BAR LINKS PRODUCING DRIVE INSTABILITY.
| NHTSA ID Number: | 11390524 |
|---|---|
| Consumer Location: | AUSTIN, TX |
| VIN: | WDCGG8HBXCF**** |
I WAS DRIVING ON I35 AT THE SPEED LIMIT WHEN I HEARD A LOUD POP OVERHEAD. I WAS NOT SURE WHAT IT WAS, WONDERED IF IT WAS GUN FIRE. A FEW DAYS LATER WHEN I GOT IN MY VEHICLE, AND THE SUN WAS OUT, I WAS CLOSING THE SUNROOF COVER WHEN I NOTICED THAT THE GLASS WAS SHATTERED, PIECES OF GLASS WERE EVERWHERE AND BEGAN FALLING WITH THE MOVEMENT OF THE COVER. IT IS EXTREMELY DANGEROUS AS SHREDS OF GLASS ARE EVERYWHERE.
| NHTSA ID Number: | 11387268 |
|---|---|
| Consumer Location: | SCOTTSDALE, AZ |
| VIN: | WDCGG5GB7CF**** |
STRONG FUEL/GAS SMELL NOTICE EVERYTIME FUEL TANK FILLED UP, STRONG GAS SMELL OR ODOR NOTICE INSIDE THE CABIN AND OUTSIDE FOR DAYS OR UNTIL FUEL USED AND GO DOWN TO CERTAIN LEVEL. ALSO NOTICE LEAKING ON THE WIPER FLUID TANK/RESERVOIR WHEN FILLING UP.
| NHTSA ID Number: | 11374336 |
|---|---|
| Consumer Location: | KANSAS CITY, MO |
| VIN: | WDCGG8HB4CF**** |
CAR SHUTTERED WHEN ACCELERATING , VIBRATES WHEN AT STOP LIGHTS. GOT INSPECTION TORQUE CONVERTER CLUTCH SLIPPING DEALERSHIP RECOMMEND TRANSMISSION REPLACEMENT BASED ON MILEAGE 150K. OIL COOLER LEAKING, CENTRIFUGE LEAKING, MOTOR MOUNTS COLLAPSED. MB IS AWARE OF ISSUE, BUT ONLY WANT TO ADDRESS CERTAIN VINS. MB CORP SUGGESTED I CONTACT THE DEALERSHIP TO GET CORRECTED ONLY ASSISTANCE THEY OFFERED INCENTIVE BUY A NEW CAR. SEEN MANY SERVICE BULLETINS ON THIS ISSUE.
| NHTSA ID Number: | 11363628 |
|---|---|
| Consumer Location: | SPRING, TX |
| VIN: | WDCGG5GB7CF**** |
[XXX] STEERING LOCK FAILURE SHOULD BE A RECALL. MERCEDES CHARGES $1100 TO REPLACE MINE AND EVERYTHING I'VE READ PPL ARE ALL HAVING SAME COMMON ISSUES. I HAD NO ISSUES UNTIL AFTER MY CAR WAS HIT IN FRONT WHEN SOMEONE BACKED INTO ME (VERY HARD THAT IS). SUDDENLY MANY LIGHTS ON DASH CAME ON AND NEXT STEERING LOCK FAILURE. INS CO SAID THAT MERCEDES MECHANIC SUPERVISOR SAID IT DIDN'T HAPPEN FROM ACCIDENT.. AND THAT IT'S COMMON WITH THESE MERCEDES BC THEY ARE LEMONS!!! REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC
| NHTSA ID Number: | 11328074 |
|---|---|
| Consumer Location: | PEABODY, MA |
| VIN: | WDCGG8HB0CF**** |
THIS IS A HEALTH AND SAFETY ISSUE REGARDING MY CAR. THERE IS MOLD BUILD UP IN THE AC SYSTEM, WHICH IS A HEALTH AND SAFETY AND ENVIRONMENTAL ISSUE, THIS CAR IS DANGEROUS TO THE HEALTH IF MY FAMILY, ESPECIALLY TO MY SON WITH ASTHMA. MOLD CAUSES MANY HEALTH PROBLEMS, AND THIS CAR SHOULD NOT BE DRIVEN. THERE IS A CLASS ACTION LAWSUIT AGAINST THE MANUFACTURER BUT THE DEALER SAID THEY CANT DO ANYTHING ABOUT IT RIGHT NOW TO FIX THE PROBLEM. SO OUR HEALTH IS AT RISK EVERYTIME WE GET INTO THE CAR. I CAN'T AFFORD TO BUY A NEW CAR. GETTING A DIFFERENT CAR ISN'T AN OPTION UNLESS THIS ONE CAN BE BOUGHT BACK. *TR
| NHTSA ID Number: | 11297439 |
|---|---|
| Consumer Location: | RANCHO MIRAGE, CA |
| VIN: | WDCGG5GB0CF**** |
POSTCARDS SENT TO ME SAID DEALER HAD PARTS. MADE APPOINTMENT ONLINE WITH DETAIL THAT THIS WAS FOR AIRBAGS, WENT IN, AND WAS TOLD THEY DIDN'T HAVE. REPEATED REQUESTS FOR ASSISTANCE FROM DEALER -- NO RESPONSE.
| NHTSA ID Number: | 11276850 |
|---|---|
| Consumer Location: | OCEAN CITY, MD |
| VIN: | WDCGG8HB7CF**** |
2012 MERCEDES-BENZ GLK350 4MATIC. CONSUMER WRITES IN REGARD TO 2 TAKATA SAFETY RECALLS INTERIM NOTICE NHTSA #19V010 'REPLACE PASSENGER-SIDE AIRBAG MODULE'. *AS *JS
| NHTSA ID Number: | 11277152 |
|---|---|
| Consumer Location: | REDMOND, WA |
| VIN: | WDCGG8HB0CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425) 249-7391) WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11256646 |
|---|---|
| Consumer Location: | RESTON, VA |
| VIN: | WDCGG8HB7CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF ARLINGTON (585 N GLEBE RD, ARLINGTON, VA 22203, (703) 525-2100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF ISSUE RESOVED.*JB
| NHTSA ID Number: | 11253197 |
|---|---|
| Consumer Location: | PELHAM, NY |
| VIN: | **** |
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NEW SHELL (77 E MAIN STREET, NEW SHELL, NY 10801, (914) 273-4002) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
| NHTSA ID Number: | 11242480 |
|---|---|
| Consumer Location: | RALEIGH, NC |
| VIN: | WDCGG5GB4CF**** |
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, 919-573-5050) WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 2019010001. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER STATED MERCEDES ISSUED RECALL - DEALER REFUSES TO COMPLY WITH AIR BAG RECALL.*JB
| NHTSA ID Number: | 11242287 |
|---|---|
| Consumer Location: | EDMOND, OK |
| VIN: | **** |
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 11223174 |
|---|---|
| Consumer Location: | PINETOPS, NC |
| VIN: | WDCGG5GB9CF**** |
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING 20 MPH WITH A PASSENGER IN THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED LAST YEAR THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). LEITH MERCEDES-BENZ (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
| NHTSA ID Number: | 11220250 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | WDCGG8JB9DF**** |
TAKARA RECALL MERCEDES IS NOT CONTACTING ME A D REMEDY ARE STILL NOT AVAILABLE
| NHTSA ID Number: | 11218910 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG8HB3CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WESTMONT AT 630-537-0313 (LOCATED AT 200 E OGDEN AVE, WESTMONT, IL 60559) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11209853 |
|---|---|
| Consumer Location: | SAINT MARYS, GA |
| VIN: | WDCGG8HB5CF**** |
2012 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
| NHTSA ID Number: | 11217097 |
|---|---|
| Consumer Location: | LAGUNA BEACH, CA |
| VIN: | WDCGG5GB1CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11217150 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDCGG5GB1CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME CONCERNING NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT DID NOT KNOW WHEN THE VEHICLE WOULD BE REPAIRED. MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) SCHEDULED AN APPOINTMENT AND CALLED WITHIN TWO HOURS, INDICATING THAT THE PART WAS NOT AVAILABLE. THERE WAS NO LOANER VEHICLE OPTION. THE DEALER HAD NOT PLACED THE CONTACT ON A WAITING LIST TO RECEIVE THE PART. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11205716 |
|---|---|
| Consumer Location: | NAPERVILLE, IL |
| VIN: | WDCGG8HB1CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF NAPERVILLE AT 630-537-0312 (LOCATED AT 1569 W OGDEN AVE, NAPERVILLE, IL 60540) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS. *BF
| NHTSA ID Number: | 11205636 |
|---|---|
| Consumer Location: | CERRITOS, CA |
| VIN: | **** |
2012 MERCEDES-BENZ GLK350. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAGS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS
| NHTSA ID Number: | 11197249 |
|---|---|
| Consumer Location: | DENVER, CO |
| VIN: | WDCGG8HB8CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATIONS WERE RECEIVED IN FEBRUARY OF 2016. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11196649 |
|---|---|
| Consumer Location: | MECHANICSBURG, PA |
| VIN: | WDCGG8HB4CF**** |
TAKATA RECALL. I HAVE BEEN CALLING THE MERCEDES DEALER FOR ALMOST 3 YEARS TO GET THESE DANGEROUS AIRBAGS REPLACED. THEY SENT A LETTER TELLING ME THE PARTS WERE EXPECTED BY SEPTEMBER 30, 2018, BUT NO REPLACEMENT YET. EVEN THEY SAY IN THEIR LETTER THE AIRBAGS "POSSIBLY CAUSING INJURY OR DEATH". THEY OBVIOUSLY DON'T CARE. I JUST WANT MY AIRBAGS REPLACED.
| NHTSA ID Number: | 11193130 |
|---|---|
| Consumer Location: | LOS ANGELES, CA |
| VIN: | WDCGG5GB8CF**** |
TAKATA RECALL. MY CAR HAS TWO RECALLS, AND IT'S BEEN 3 YEARS WITHOUT A SOLUTION YET. I HAVE TRIED CONTACTING THE DEALER AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE LACK OF EFFORT MERCEDES BENZ IS PUTTING TO SOLVE THIS RECALL IS DISCONCERTING.
| NHTSA ID Number: | 11192539 |
|---|---|
| Consumer Location: | MCKINNEY, TX |
| VIN: | WDCGG5GB9CF**** |
AIRBAGS STILL HAVEN'T BEEN FIXED YET! MERCEDES SAYING AIRBAGS AREN'T AVAILABLE YET, SO HOW LONG WE ARE GOING TO DRIVE THIS VEHICLE BEFORE HAPPEN TO MY WIFE, DAUGHTER OR MYSELF GET INJURED OR KILLED!!!
| NHTSA ID Number: | 11191985 |
|---|---|
| Consumer Location: | COLUMBUS, GA |
| VIN: | WDCGG8HB2CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF COLUMBUS (7470 VETERANS PKWY, COLUMBUS, GA 31909, (706)-256-6100) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11191653 |
|---|---|
| Consumer Location: | SUMMERDALE, AL |
| VIN: | WDCGG5GB1CF**** |
TALKING TOMERCEDES AND A VAST MAILINGS I RECEIVED OVER THE PAST 2 YEARS. MERCEDES IS TELLING ME THERE ARE NO REPLACEMENTS FOR THE AIR BAGS. I HAVE BEEN PATIENT AND THEY NOW ARE SAYING IT MIGHT BE ANOTHER 2 YEARS TO RESOLVE. I ASKED IF I TRADED CAR INTO MERCEDES. THEY SAID THEY DO NOT WANT THE CAR BECAUSE OF RECALL AND WOULD WHOLESALE. AT THIS POINT I AM AT A LOSS. MERCEDES DOES NOT HAVE THE CONSUMERS SAFETY IN MIND. THEY CAN NOT INSURE THAT AIR BAG WILL NOT CAUSE INJURY.
| NHTSA ID Number: | 11190920 |
|---|---|
| Consumer Location: | SAHUARITA, AZ |
| VIN: | WDCGG5GBCF7**** |
TAKATA RECALL MANUFACTURER RECALL NUMBERS 2018030010 AND 2018030011 NHTSA RECALL NUMBERS 17V017 AND 16V081 I CALLED MERCEDES OF TUCSON, AZ TO SCHEDULE AN APPOINTMENT TO ADDRESS THE OPEN RECALLS ON MY VEHICLE. I WAS TOLD BY THE SERVICE PERSON WITH WHOM I SPOKE THAT MY AIRBAGS COULD BE ORDERED AND I COULD BE SCHEDULED TO ADDRESS THE RECALLS THE FIRST WEEK OF APRIL 2019; HOWEVER, I HAD TO CALL HER BACK TO PROVIDE MY VIN SO SHE COULD VERIFY THE RECALLS. WHEN I CALLED BACK AND PROVIDED MY VIN, I SPOKE WITH A DIFFERENT PERSON AND SHE INFORMED ME THAT THERE WERE NO OPEN RECALLS, WHICH WAS COMPLETELY FALSE. I TOLD HER THAT I WANTED SOMETHING IN WRITING THAT THERE WERE NO OPEN RECALLS, BECAUSE THAT CONFLICTED WITH THE SAFETY RECALL NOTICE I RECEIVED IN 2018, AND THE RECALL INFORMATION FOR THE VIN ON NHTSAS WEBSITE, WHICH I HAD JUST VERIFIED. SHE SAID SHE WOULD ASK MANAGEMENT ABOUT GETTING SOMETHING IN WRITING FOR ME. A CLIENT RELATIONS REP CALLED ME AFTER THAT DISCUSSION TO CONFIRM I DID HAVE TWO OPEN RECALLS. SHE FURTHER INFORMED ME THAT PARTS ARE UNAVAILABLE UNTIL SEPTEMBER 2019, AND THEY CAN'T EVEN ORDER PARTS UNTIL THEN; THERE IS NO ORDER QUEUE. MY FIRST CONCERN IS THAT THEIR PEOPLE ARE GIVING FALSE INFORMATION REGARDING A POTENTIALLY DEADLY RECALL NOTICE (I.E. STATING THERE ARE NO OPEN RECALLS). THE CLIENT RELATIONS PERSON EXPLAINED THAT THEY HAVE TWO PARTS PEOPLE WHO ARE NEW, AND ONE OF THEM SEEMINGLY "VERIFIED" THERE WERE NO OPEN RECALLS. THE FACT THAT WHICHEVER ONE VERIFIED THE RECALLS IS NEW IS IRRELEVANT. THEY NEED TO UPDATE THEIR PROCESS AND SYSTEM, AS I WAS TOLD THE VERIFICATION WAS DONE IN THEIR SYSTEM, NOT NHTSAS WEBSITE. SECONDLY, GIVEN THE AMOUNT OF TIME THAT HAS ELAPSED SINCE THE INITIAL RECALL, I HAVE TO WAIT AN ADDITIONAL SIX MONTHS FOR REPAIR, AND THE PARTS MAY NOT EVEN BE AVAILABLE THEN, I WAS TOLD. THAT IS UNACCEPTABLE.
| NHTSA ID Number: | 11187107 |
|---|---|
| Consumer Location: | MASON, OH |
| VIN: | WDCGG8HB1CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST CHESTER (5897 MUHLHAUSER RD, WEST CHESTER TOWNSHIP, OH 45069, (513) 870-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11186129 |
|---|---|
| Consumer Location: | CHESAPEAKE, VA |
| VIN: | WDCGG5GB0CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF VIRGINIA BEACH AT 757-499-3771 (LOCATED AT 4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS.
| NHTSA ID Number: | 11185857 |
|---|---|
| Consumer Location: | BOTHELL, WA |
| VIN: | WDCGG8HB5CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2016. THE CONTACT CALLED MERCEDES-BENZ OF LYNNWOOD (17800 WA-99 LYNNWOOD, WA 98037) AND THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11185858 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG8HBXCF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ORLAND PARK AT 708-460-0400 (LOCATED AT 8430 W 159TH ST, ORLAND PARK, IL 60462) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.
| NHTSA ID Number: | 11185893 |
|---|---|
| Consumer Location: | SPRINGFIELD, MA |
| VIN: | WDCGG8HB5CF**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (MERCEDES-BENZ OF SHREWSBURY, 760 BOSTON TPK, SHREWSBURY, MA 01545) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
| NHTSA ID Number: | 11184812 |
|---|---|
| Consumer Location: | MAHOPAC, NY |
| VIN: | WDCGG8HB1CF**** |
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GOLDENS BRIDGE (321 NY-22, GOLDENS BRIDGE, NY 10526, (914) 232-8122) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
