Components: POWER TRAIN ELECTRICAL SYSTEM
August 14, 2020
TBD
Condition
Starts
Damage
Collision
Title
Salvage
| Rearview Video Systems | Optional |
|---|
| Dynamic Head Restraints | Driver, Front Passenger |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Available |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11350484 |
|---|---|
| Consumer Location: | LONE TREE, CO |
| VIN: | WDCGG8JB8FG**** |
THE KEY IS NOT RECOGNIZED IN THE ELECTRONIC IGNITION SWITCH, THE VEHICLE CANNOT BE STARTED AND/OR THE AUTOMATIC TRANSMISSION MAY GO INTO PARK AT SPEEDS BELOW 6 KM/H.
| NHTSA ID Number: | 11289265 |
|---|---|
| Consumer Location: | WESTERVILLE, OH |
| VIN: | WDCGG8JB8FG**** |
VEHILCE TAKADA AIR BAGS RECALLED BUT VEHICLE MANUFACTURE STATES THEY DO NOT HAVE PARTS. IT HAS BEEN OVER 6 MONTHS AND I FEEL THE VEHILE IS NOT SAFE TO DRIVE. MERCEDES BENZ SEEMS NOT TO CARE. MY OTHER CARS WAS FIXED YEARS AGO WITH THE SAME ISSUE.
| NHTSA ID Number: | 11281832 |
|---|---|
| Consumer Location: | BEDFORD HEIGHTS, OH |
| VIN: | WDCGG8JB8FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING AN UNKNOWN DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*MP CONSUMER STATED METALLIC FRAGMENTS ARE FLYING OUT OF THE AIRBAG.*JB
| NHTSA ID Number: | 11229193 |
|---|---|
| Consumer Location: | MIRA LOMA, CA |
| VIN: | WDCGG8JB8FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11228355 |
|---|---|
| Consumer Location: | PALATINE, IL |
| VIN: | WDCGG8JB8FG**** |
TAKATA RECALL; WHAT IS A REASONABLE TIME? I GOT THE LETTER IN FEBRUARY AND STILL NO FOLLOW-UP FROM MY DEALER. I AM WORRIED ABOUT HAVING THE AIRBAG EXPLODE.
| NHTSA ID Number: | 11202907 |
|---|---|
| Consumer Location: | NAPERVILLE, IL |
| VIN: | WDCGG8JB8FG**** |
TAKATA RECALL. THE DEFECT IN THE PASSENGER-SIDE FRONTAL AIRBAG INFLATOR MAY CAUSE THE INFLATOR TO EXPLODE WHEN DEPLOYED. NOTHING HAS BEEN DONE TO ADDRESS THIS PROBLEM. THE MERCEDES BENZ DEALERSHIPS TELL ME THE ISSUE IS "PENDING" AND PARTS ARE NOT AVAILABLE. THE CAR IS FOUR YEARS OLD. WHEN WILL PARTS BE AVAILABLE?
| NHTSA ID Number: | 11179845 |
|---|---|
| Consumer Location: | ELK, CA |
| VIN: | WDCGG8JB8FG**** |
TAKATA RECALL. HELLO, PLEASE HELP. WE HAVE RECEIVED NOTIFICATION OF THE POTENTIAL SERIOUS INJURY OR DEATH RISK POSED BY THE AIRBAG INSTALLED IN THE VEHICLE AND THAT MERCEDES BENZ USA HAS NO PARTS AVAILABLE TO ADDRESS THESE GRAVE RISKS. PLEASE PUT PRESSURE ON THEM TO ADDRESS THIS SITUATION WHICH IS WHOLLY UNACCEPTABLE.
| NHTSA ID Number: | 11438886 |
|---|---|
| Consumer Location: | WILSON, NC |
| VIN: | WDCGG5HB9FG**** |
Takata Recall. The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 19V010000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue but did not provide any assistance. The contact had not experienced a failure. Parts distribution disconnect.
| NHTSA ID Number: | 11433907 |
|---|---|
| Consumer Location: | HAWTHORNE, CA |
| VIN: | WDCGG5HB7FG**** |
My car goes abruptly into park while driving or reversing at 5 mph or less. This is a big safety concern if it ever suddenly stalls in a highway, I may get into a life threatening accident. There are no warning or sensor lights that light up when this happens. I have taken it to the Mercedes Benz dealer who said it was a shift module error which I paid to fix and not even two weeks later the same problem persisted.
| NHTSA ID Number: | 11431865 |
|---|---|
| Consumer Location: | PALM SPRINGS, CA |
| VIN: | WDCGG0EB9FG**** |
The driver's side seat failed. Due to a seat electrical harness failure the seat became stuck and neither the seat seatback or headrest could be moved. I could comfortably still reach steering wheel and pedals but my wife could not safely do so. The car has approximately 36k miles on it. I paid to repair this $831 negotiated down from $1600+. This is a pressing NHTSA issue because on the repair invoice the technician noted that a 40 amp fuse had been installed in a 30 amp socket. Presumably it came from the factory in this condition. The car has only been serviced by MBZ dealers - 2, palm springs and sandiego- and to my knowledge no one has touched the fuses or box. The electrical system from the factory is running 40 amps on a circuit designed for 30. This is a manufacturing or design defect which will likely as here, cause failure and could possibly at least to my non electrical engineer's mind cause fire.
| NHTSA ID Number: | 11423654 |
|---|---|
| Consumer Location: | PHILADELPHIA, PA |
| VIN: | WDCGG0EBXFG**** |
When driving, the steering wheel locks and I can no longer steer the vehicle, it locks in a way that I cannot move the steering wheel at all, which may cause me to crash if I am at a dead end road and need to turn. I have been trying to contact the manufacturer for resolution but have not received any responses. This was a recall back in 2017 under NHTSA Campaign Number: 17V-595 for 2015-2017 Mercedes Benz cars, with the component of Steering/Electric Power Assist System. I am not sure why my car is not listed in the recall since it does have this issue.
| NHTSA ID Number: | 11418199 |
|---|---|
| Consumer Location: | NATICK, MA |
| VIN: | wdcgg8jbxfg**** |
My car shifts from Drive into Park when I'm moving less than 5 miles an hour, so I've been trapped (momentarily) taking turns, in intersections, in traffic.
| NHTSA ID Number: | 11407299 |
|---|---|
| Consumer Location: | LITTLETON, CO |
| VIN: | WDCGG8JB5FG**** |
CAR PUTS ITSELF IN PARK WHILE COMING TO A STOP WHEN IT'S SNOWING/RAINING/ IN THE CAR WASH, ALL WARNING LIGHTS AND ELECTRIC POWER STEERING GO OFF.
| NHTSA ID Number: | 11395314 |
|---|---|
| Consumer Location: | LOS ANGELES, CA |
| VIN: | WDCGG5HBXFG**** |
WE RECEIVED A RECALL NOTICE IN OCTOBER AND HAVE CALLED NUMEROUS TIMES TO SCHEDULE AN APPOINTMENT AND CONSTANTLY TOLD THEY DON'T HAVE THE PARTS
| NHTSA ID Number: | 11376095 |
|---|---|
| Consumer Location: | FREDERICK, MD |
| VIN: | WDCGG8JB0FG**** |
DRIVING 25 MPH AROUND A CURVE WHEN MY CAR LOST CONTROL, DESPITE MY BEST ATTEMPTS MY CAR WOULD NOT ALLOW ME TO TAKE CONTROL OR TO BREAK. MY CAR WENT FROM 25 MPH TO 60 MPH THROUGH A TWO LANE TRAFFIC STREET, FORCING ME TO SWERVE IN AND OUT OF TRAFFIC MERELY MISSING SIX CARS AND A SEMI TRAILER TRUCK, SPINNING MY CAR AROUND TWICE AND FACING THE OPPOSITE DIRECTION OF TRAFFIC.
| NHTSA ID Number: | 11375174 |
|---|---|
| Consumer Location: | CONLEY, GA |
| VIN: | WDCGG8JB5FG**** |
THE SRS SIGNAL CAME ON WHILE DRIVING
| NHTSA ID Number: | 11364191 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDCGG0EB9FG**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MERCEDES-BENZ OF CLEAR LAKE (500 GULF FWY S, LEAGUE CITY, TX 77573) , WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR
| NHTSA ID Number: | 11363154 |
|---|---|
| Consumer Location: | PONTE VEDRA BEACH, FL |
| VIN: | WDCGG5HB9FG**** |
NOTICE RECEIVED MARCH 2019 REGARDING TAKATA AIRBAG (PASSENGER) RECALL. CONTACTED MERCEDES-BENZ FOR REPLACEMENT INFORMATION. WAS TOLD THAT REPLACEMENTS WERE ON ORDER BUT NOT RECEIVED. CONTACTED MANUFACTURER SEVERAL TIMES DURING 2019, SAME INFORMATION PROVIDED. SUBMITTED COMPLAINT TO NHTSA 21 JANUARY 2020 WHICH PROVOKED A CONTACT FROM MANUFACTURER STATING THAT REPLACEMENT AIRBAGS WOULD BE AVAILABLE IN OCTOBER 2020. CONTACTED MANUFACTURER TODAY, 7 OCTOBER 2020 FOR UPDATE: NO INFORMATION, STILL WAITING ON REPLACEMENTS. AS THE PASSENGER AIRBAG HAS BEEN DEEMED DEFECTIVE AND AS I LIVE IN THE ENVIRONMENT DETERMINED TO HAVE AN ACCELERATED DEGRADATION OF THE AIRBAG DEPLOYMENT COMPONENTS, I AM VERY CONCERNED ABOUT THE LACK OF MOVEMENT BY MERCEDES-BENZ ON A KNOWN SAFETY ISSUE; TO MITIGATE THE INJURY/DEATH RISK, I DELIBERATELY LIMIT THE VEHICLE'S USE. NEED ACTION BY MERCEDES-BENZ ASAP.
| NHTSA ID Number: | 11362813 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG5HB1FG**** |
RECALL WAS ISSUED IN FEB 2019. THERE HAS BEEN NO REMEDY. CAR REMAINS UNSAFE AND I AM UNABLE TO TRADE IN FOR EXPECTED VALUE BECAUSE OF THE RECALL.
| NHTSA ID Number: | 11359825 |
|---|---|
| Consumer Location: | GILBERT, AZ |
| VIN: | WDCGG5HBXFG**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF GILBERT (3455 S. GILBERT RD, GILBERT, AZ 85297 (480) 407-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11355132 |
|---|---|
| Consumer Location: | EVANS, GA |
| VIN: | WDCGG5HB8FG**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED MERCEDES-BENZ OF AUGUSTA (3061 WASHINGTON RD, AUGUSTA, GA 30907; (706) 860-1111) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
| NHTSA ID Number: | 11354262 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDCGG5HBXFG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT STATED THAT HE WAS AWARE OF VEHICLE BEING A PART OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF WEST HOUSTON (1025 HWY 6 N, HOUSTON, TX 77079, (281) 492-5800) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
| NHTSA ID Number: | 11350493 |
|---|---|
| Consumer Location: | FORNEY, TX |
| VIN: | WDCGG5HB1FG**** |
RECALL IN EFFECT WHEN MERCEDES BENZ DEALER SOLD TO US AND REFUSED TO REPLACE THOUGH IT HAS BEEN OVER 1 1/2 YEARS.
| NHTSA ID Number: | 11340359 |
|---|---|
| Consumer Location: | RESTON, VA |
| VIN: | **** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF CHANTILLY (14841 STONECROFT CENTER CT, CHANTILLY, VA 20151) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 11338217 |
|---|---|
| Consumer Location: | LEWISTON, ID |
| VIN: | WDCGG8JB5FG**** |
I RECENTLY PURCHASED MY 2015 GLK350. WHEN I PURCHASED IT THERE WAS AN OPEN RECALL FOR THE PASSENGER SIDE AIRBAG. I CONTACTED THE LOCAL MERCEDES DEALER TO HAVE THE AIRBAG REPLACED AND THEY SAY THERE IS NO SOLUTION FOR THE ISSUE. SO I AM DRIVING AROUND WITH THE AIRBAG TURNED OFF(BY THE DEALER) AND THE DEALER CAN'T TELL ME WHEN OR IF THIS WILL BE REPLACED.
| NHTSA ID Number: | 11324411 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG5HB1FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS LOCATED AT 8302 US HWY 19 N, PINELLAS PARK, FL 3378, WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11324303 |
|---|---|
| Consumer Location: | LARGO, FL |
| VIN: | WDCGG5HB7FG**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIRBAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED CROWN EUROCARS (8302 US HWY 19 N, PINELLAS PARK, FL 33781, (888) 856-7631) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11323634 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | WDCGG5HB4FG**** |
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. STAR MOTOR CARS (7000 KATY RD, HOUSTON, TX 77024, (713) 868-6800) WAS CONTACTED AND WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11322531 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDCGG5HB6FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESLEY CHAPEL (2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544, (813)200-7788) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11320774 |
|---|---|
| Consumer Location: | CYPRESS, CA |
| VIN: | WDCGG5HB7FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HOUSE OF IMPORTS (6862 AUTO CENTER DR, BUENA PARK, CA 90621) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
| NHTSA ID Number: | 11319775 |
|---|---|
| Consumer Location: | RIVERSIDE, CA |
| VIN: | WDCGG5HB6FG**** |
THIS RECALL HAPPENED IN JANUARY 2019, THEY MAILED THE LETTER IN FEBRUARY 2019. IT'S OVER A YEAR, AND WE HAVEN'T BEEN DRIVING THE CAR VERY MUCH BECAUSE IT HASN'''''''T BEEN REPAIRED. SINCE IT'S UNSAFE FOR A PASSENGER, AND THEY SAY THE PART IS NOT AVAILABLE, THEY SHOULD REFUND US A PORTION OF OUR PURCHASE PRICE.
| NHTSA ID Number: | 11318600 |
|---|---|
| Consumer Location: | LEWISVILLE, TX |
| VIN: | WDCGG5HB8FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MERCEDES BENZ OF PLANO LOCATED AT (6455 DALLAS PKWY, PLANO, TX 75024 972-599-0909) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11310441 |
|---|---|
| Consumer Location: | EATONVILLE, WA |
| VIN: | WDCGG0EB8FG**** |
SAFETY FEATURES BECOME LIMITED OR INOPERABLE DURING OPERATION OF VEHICLE. TAKEN TO DEALERSHIP, CONTROL MODULE REPLACED. DOES NOT FIX ISSUE. ALL PRE-SAFE FUNCTIONS BECOME INOPERARABLE UNDER THIS FAILURE. MULTIPLE ONLINE FORUMS REPORT SAME ISSUE. MERCEDES SEEMS AWARE OF PROBLEM, BUT NOT ACKNOWLEDING THEIR RESPONSIBILITY TO RECALL OR FIND ROOT OF ISSUE. WHEN STARTING VEHICLE, OR OFTEN WHEN DRIVING DOWN THE ROAD, CRUISE CONTROL, ADAPTIVE STEERING, LANE ASSIST, BLIND SPOT DETECTORS, PRE-SAFE BRAKING FEATURES WILL ALL BECOME INOPERABLE AND THROW MULTIPLE FAILURE READINGS ON DASHBOARD.
| NHTSA ID Number: | 11307940 |
|---|---|
| Consumer Location: | GRANITE FALLS, NC |
| VIN: | WDCGG0EB0FG**** |
CAR WILL PUT ITSELF IN PARK WHILE IN TRAFFIC AT SLOW SPEEDS.I WAS ON THE HIGHWAY COMING UP ON A STOPLIGHT THAT WAS RED BEFORE I COULD STOP THE CAR PUT ITSELF IN PARK AT THE SAME TIME THE LIGHT WAS TURNING GREEN WHICH ALMOST CAUSED ME TO BE HIT FROM BEHIND
| NHTSA ID Number: | 11301718 |
|---|---|
| Consumer Location: | VIENNA, VA |
| VIN: | WDCGG8JB0FG**** |
RECEIVED NOTIFICATION OF TAKATA AIR BAG RECALL IN FEBRUARY 2019. UNABLE TO GET REPLACEMENT FROM DEALER. I WILL HAVE TO WAIT UNTIL MAY 2020 TO REPLACE THE AIRBAG. WE ARE SENIOR CITIZENS AND FEEL THAT HAVING TO WAIT OVER A YEAR AND A QUARTER TO MAKE OUR CAR SAFE IS UNREASONABLE.
| NHTSA ID Number: | 11300650 |
|---|---|
| Consumer Location: | PONTE VEDRA BEACH, FL |
| VIN: | WDCGG5HB9FG**** |
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION ON NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND CALLED MERCEDES BENZ OF JACKSONVILLE DEALER, (10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (866) 955-5901) AND WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WAS TO CONTACT MERCEDES BENZ CUSTOMER SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT, THE PART WILL BECOME AVAILABLE OCTOBER OF 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE.
| NHTSA ID Number: | 11300847 |
|---|---|
| Consumer Location: | LOXAHATCHEE, FL |
| VIN: | WDCGG5HB2FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION WITH NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND TOOK THE VEHICLE TO MERCEDES BENZ OF NORTH PALM BEACH DEALER, (9275 FL A 1 A ALT, NORTH PALM BEACH, FL 33403, (516) 848-2900) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PART NOT AVAILABLE. *DT*JB
| NHTSA ID Number: | 11298774 |
|---|---|
| Consumer Location: | BEDFORD, NH |
| VIN: | WDCGG8JBXFG**** |
2015 MERCEDES BENZ GLK. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MAUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
| NHTSA ID Number: | 11297411 |
|---|---|
| Consumer Location: | MABLETON, GA |
| VIN: | WDCGG5HB0FG**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MARIETTA (810 COBB PKWY, MARIETTA, GA 30060) CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11292360 |
|---|---|
| Consumer Location: | TYLER, TX |
| VIN: | WDCGG5HB8FG**** |
SMALL QUANTITY OF SPILLED LIQUID CAUSES SHUTDOWN OF ENGINE AND FUEL ECM. OVER $2200 TO REPAIR (REPLACING FUEL PUMP! AND ECM!), BUT THE REAL ISSUE IS THE IMMEDIATE DISABLING OF THE VEHICLE IN TRAFFIC CAN EASILY CAUSE AN ACCIDENT. THIS COULD BE PREVENTED BY A LITTLE COVER OR EPOXY OR CAULK. THIS MODULE WAS KILLED BY A SPILL IN THE CARGO AREA WHICH CAN BE CAUSED BY A KID SPILLING A DRINK IN THE BACK SEAT ALSO. THIS IS VERY DANGEROUS AS THIS INCIDENT WAS A NEAR MISS WITH MANY VEHICLES AS IT OCCURRED ON A 6 LANE HIGHWAY. THE VEHICLE IS A SPORT UTILITY VEHICLE MARKETED TO BE ABLE TO CARRY GROCERIES AND CHILDREN. GROCERIES SUCH AS LIQUIDS CAN BURST OR LEAK, CHILDREN CAN SPILL DRINKS. MBUSA DOCUMENTED THE CASE, BUT REFUSES TO ISSUE A RECALL OR UPGRADE.
