2004 MERCEDES-BENZ S-CLASS VIN: WDBNG75J54A396372

TBD
Condition
Run & Drive
Damage
Normal
Title
Clear

VIN WDBNG75J54A396372 Decoding Mercedes-benz Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MERCEDES-BENZ

Manufacturer Name

MERCEDES-BENZ CARS

Model

S-Class

Model Year

2004

Plant City

SINDELFINGEN

Series

S500

Vehicle Type

PASSENGER CAR

Plant Country

GERMANY

Note

S500 Guard

Body Class

Sedan/Saloon

Doors

4

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Engine Number of Cylinders

8

Displacement (CC)

5000.0

Displacement (CI)

305.11872047366

Displacement (L)

5.0

Engine Power (kW)

225.201400

Fuel Type - Primary

Gasoline

Engine Configuration

V-Shaped

Engine Brake (hp) From

302.00

Pretensioner

Yes

Seat Belt Type

Manual

Other Restraint System Info

Window Bag

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st and 2nd Rows

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2004 MERCEDES-BENZ S-CLASS Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating 4x4
Rollover Star Rating 4x2
Rollover Risk:
0%

2004 MERCEDES-BENZ S-CLASS Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Standard
Head Restraint Not Available
Advanced Belt Feature Not Available
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Not Available

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso Driver, Front Passenger, Rear Seat
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Not Available

Child Passenger Features

LATCH Locations Not Available
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN WDBNG75J54A396372

Components: SUSPENSION

November 01, 2018
NHTSA ID Number: 11173879
Consumer Location: GAINESVILLE, FL
VIN: WDBNG75J54A****

Summary of Complaint

SUSPENSION PROBLEM

Components: UNKNOWN OR OTHER

December 17, 2019
NHTSA ID Number: 11289649
Consumer Location: RIO RANCHO, NM
VIN: WDBNG83J14A****

Summary of Complaint

IF THE TRUNK LID IS MANUALLY LIFTED, IT MAY NOT REMAIN IN THE UP POSITION AND COULD CAUSE INJURY IF IT COMES DOWN WHILE SOMEONE IS REACHING INTO THE TRUNK. THIS HAPPENED TO ME SEVERAL TIMES.

Components: EXTERIOR LIGHTING

September 08, 2019
NHTSA ID Number: 11258159
Consumer Location: SAN DIEGO, CA
VIN: WDBNG70J14A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ S430. DUE TO INADEQUATE ILLUMINATION OF THE INSTRUMENT CLUSTER, THE CONTACT WAS NOT ABLE TO READ THE GAUGES AND INDICATORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUSE WAS REPLACED FOR THE GAUGES, BUT THE INSTRUMENT CLUSTER STILL WAS NOT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 188,872.

Components: ELECTRICAL SYSTEM

May 22, 2018
NHTSA ID Number: 11098436
Consumer Location: PUNTA GORDA, FL
VIN: WDBSK76F34F****

Summary of Complaint

ELECTRIC CONSUMERS ONLINE CONSTANTLY COMES IN DASHBOARD AND MALFUNCTION MEMORY NOMALFUNCTION AND BATTERY LIGHT ALWAYS COMES ON

Components: STEERING SERVICE BRAKES ENGINE

May 20, 2015
NHTSA ID Number: 11054140
Consumer Location: GARLAND, TX
VIN: WDBNG75J14A****

Summary of Complaint

SYSTEMATIC WATER INTRUSION BY AIR COWL DISABLED ELECTRONICS WHILE DRIVING AND ALSO LONG TERM CAUSED A HEALTH ISSUE RESPIRATORY NEUROLOGICAL - TWO YEARS HOMEBOUND AFTER WAS FINALLY DIAGNOSED W/UNKNOWN CANCER

Components: ELECTRICAL SYSTEM

September 25, 2017
NHTSA ID Number: 11029984
Consumer Location: MANASSAS, VA
VIN: WDBNG70J44A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ S430. WHILE STARTING THE VEHICLE, THE INSTRUMENT CLUSTER DID NOT ILLUMINATE AND THE SCREEN WAS DARK. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 175,000.

Components: POWER TRAIN SERVICE BRAKES ENGINE

January 18, 2017
NHTSA ID Number: 10966174
Consumer Location: FRESNO, CA
VIN: WDBNG70J84A****

Summary of Complaint

CAR STUCK ON PARK, WONT RELEASE GEAR DUE TO FAULTY PLASTIC SAFETY FEATURE THAT CRACKS OVER TIME DUE TO INFERIOR MATERIAL. HAVE TO REPLACE WHOLE GEAR BOX OR REMOVE SAFETY PIN WHICH CAN CAUSE AN ACCIDENT SINCE LEVER WILL SHIFT WHITOUT PRESSING BRAKE OR IGNITION ON.

Components: SUSPENSION VEHICLE SPEED CONTROL ELECTRONIC STABILITY CONTROL

March 01, 2017
NHTSA ID Number: 10966175
Consumer Location: FRESNO, CA
VIN: WDBNG70J84A****

Summary of Complaint

WHILE DRIVING AIRMATIC STRUT SNAPPED HIM HALF ON THE FREEWAY. WHOLE CAR DROPPED AND HAD TO TOW VEHICLE TO SHOP. REPLACED THE AIRMATIC STRUT AND NOW ABS SENSOR CAME ON AND DOESNT GO AWAY. REPLACED SENSOR AND STILL WONT GO AWAY SO NOW I LOST CRUISE CONTROL, BRAKES WEIRD, AND LOST ESP CONTROL WITH HEAVY STEERING. COMMON ISSUE ON THIS VEHICLE WITH THE AIRMATIC SUSPENSION.

Components: SUSPENSION ELECTRICAL SYSTEM

March 15, 2016
NHTSA ID Number: 10883158
Consumer Location: SUGAR LAND, TX
VIN: WDBNG70J34A****

Summary of Complaint

THIS VEHICLE OFTEN DROPS LOWER, WHILE IN MOTION. THIS IS HAZARDOUS! I HAVE HAD THIS AIRMATIC AIR SUSPENSION SYSTEM REPAIRED THREE TIMES ON THIS VEHICLE WITHIN THE LAST THREE YEARS, AND IT APPEARS THIS IS ONE PROBLEM THAT MERCEDES BENZ REFUSES TO CORRECT. IN MY LAST S430, I HAD THE SAME ISSUE, AND HAD TO PAY HUGE AMOUNTS TO FIX THE PROBLEMS. I FEEL NO ONE IS DOING ANYTHING TO GET MERCEDES BENZ TO FIX THIS ONGOING SAFETY ISSUE. I WILL LIKE NHTSA TO GET MERCEDES BENZ TO TAKE RESPONSIBILITY FOR THESE ONGOING DEFECTS.

Components: ELECTRICAL SYSTEM

June 04, 2016
NHTSA ID Number: 10874041
Consumer Location: JERSEY CITY, NJ
VIN: WDBNG83J24A****

Summary of Complaint

MY INSTRUMENT CONTROL PANEL BACKLIGHTING EXPERIENCED AN ELECTRICAL MALFUNCTION RESULTING IN THE FAILURE TO ILLUMINATE THE GAUGES. THE CONDITION WAS DIAGNOSED BY MY INDEPENDENT MECHANIC ON 06/06/16. IN DOING SO HE INFORMED ME OF RECALL CAMPAIGN NUMBER 06V-028. I WAS TOLD THAT THE REMEDY IS FOR THE MANUFACTURER TO REPLACE THE CLUSTER MODULE FREE OF CHARGE AND THAT I WOULD NEED TO CALL MERCEDES BENZ CORPORATE TO SCHEDULE A REPLACEMENT. I CALLED MERCEDES AND SPOKE WITH ERIC AT EXT 7806 WITHOUT ANY SATISFACTION AT ALL. AS A MATTER OF FACT, HE DISCOURAGED ME FROM ESCALATING MY CALL TO HIS BOSS FOR 10 MINUTES BEFORE I BECAME IRATE AND DEMANDED TO SPEAK WITH A MANAGER. AT THAT POINT I SPOKE WITH CASE MANAGER JOE FROM EXT 6299. I WAS TOLD THAT IT WAS CORPORATE POLICY TO NOT GIVE OUT THEIR LAST NAMES. AFTER LENGHTLY VERBAL SPARRING THAT DIDN'T AMOUNT TO ANY SATISFACTION, I WAS TOLD THE CAMPAIGN EXPIRED IN 2013. JOE SAID HE COULD OFFER ME SOME ASSISTANCE IF I WANTED TO PURCHASE A NEW MERCEDES. (SERIOUSLY?) I THEN CALLED THE US DEPARTMENT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND GOT A DIFFERENT CAMPAIGN ASSESSMENT. I WAS TOLD THAT THE CAMPAIGN EXPIRED 10 YEARS FROM THE RULING DATE OF 2006. IN THIS CASE, THAT WOULD MEAN THE CAMPAIGN WOULD END IN 2016. WITH THAT SAID, I HAVE NO IDEA WHERE THE 2013 EXPIRATION DATE CAME FROM. WITH THAT BEING SAID, I FEEL THE NEED TO MAKE THIS COMPLAINT IN HOPES OF GETTING TO THE BOTTOM OF THIS CONFLICTING INFORMATION. I WAS TOLD THAT I SHOULD TAKE IT TO A MB DEALERSHIP FOR DIAGNOSIS AT MY COST, FOLLOWED BY A REPLACEMENT AT MY COST AS WELL. CUSTOMER SERVICE WAS VERY CURT AND DIDN'T ATTEMPT TO CARE ABOUT MY PLIGHT NOT EVEN SLIGHTLY. I'M TAKING THIS MEASURE AS I CANT AFFORD TO INCUR THIS COST FROM A MB DEALERSHIP. BTW, THE CAR WAS IN MOTION ON A HIGHWAY DURING A LONG TRIP WHEN THIS OCCURRED. VERY FRIGHTENING!

Components: ELECTRICAL SYSTEM

May 22, 2016
NHTSA ID Number: 10870790
Consumer Location: OAKLAND, CA
VIN: WDBNG70J14A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ S430. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Components: LATCHES/LOCKS/LINKAGES

January 24, 2016
NHTSA ID Number: 10836890
Consumer Location: CHICAGO, IL
VIN: WDBNG83J04A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S430. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE TRUNK OF THE VEHICLE AND THE LID FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT NHTSA CAMPAIGN NUMBER: 04V285000 (LATCHES/LOCKS/LINKAGES) WAS RELATED TO THE FAILURE BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Components: ELECTRICAL SYSTEM

April 22, 2015
NHTSA ID Number: 10786265
Consumer Location: GREENFIELD, CA
VIN: ****

Summary of Complaint

THE TRUNK WIRING HARNESS HAVE WIRES THAT THE PROTECTIVE COVERING HAS SHRED AND ALL COME APART. CAUSING WRITERS TO TOUCH. LOCKS NOT TO LOCK. TRUCK WON'T OPEN AND LICENSE PLATES LIGHTS ARE OUT

Components: ELECTRICAL SYSTEM EXTERIOR LIGHTING AIR BAGS

February 19, 2014
NHTSA ID Number: 10779591
Consumer Location: GREENFIELD, CA
VIN: WDBNG75J14A****

Summary of Complaint

LICENSE PLAYE LIGHT OUT SHORT CAUSES SRS LIGHT TO COME ON AND HAVE TO BE REPROGRAMMED. THERE IS NOW AN SIS DEFECTIVE LIGHT DUE TO THE WIRING. MY TRUCK DOES NOT POWER CLOSE. HAPPENS AT ALL TIMES. AND WHILE TURNING IT CAUSED AN ERROR FOR TURN LIGHTS

Components: STEERING ELECTRICAL SYSTEM SERVICE BRAKES

April 14, 2015
NHTSA ID Number: 10733487
Consumer Location: GARLAND, TX
VIN: WDBNG75J14A****

Summary of Complaint

DURING RAIN STORM, WATER SEEPEED INO AIR COWL INTO CABIN-PASSENGER SIDE- FLOODED FLOOR EVENTUALLY SAM ELECTRONIC MODULE UNDER FLOOR WAS DAMAGED AND SHUT OFF ELECTRONICS IN AUTOMOBILE WHILE DRIVING AT HIGH SPEED ON FREEWAY- WITH OUT POWER CONTROLS OPERATING IT MADE DRIVING AND STOPPING THE CAR A VERY DANGEROUS FEAT EVENTUALLY WENT OFF ROAD INTO GUARDRAIL AND STOPPED. MERCEDES BENZ HAS BEEN AWARE (A LAWSUIT WAS FILED IN CA) OF DESIGN DEFECT OF AIR COWL DRAIN CLOGGING AND FLOODING CABIN BUT HAS KEPT THIS DANGEROUS FLAW FROM OWNERS EVEN THOUGH WE LEARNED THEY HAVE FOR SALE AN UPDATE KIT TO PREVENT THIS AT OWNERS EXPENSE. OUR CASE FORTUNATELY DID NOT CAUSE A FATALITY BUT IT COULD HAVE EASILY HAD IF THE VEHICLE WAS NOT BEING DRIVEN BY AN EXPERT DRIVER- LOOSING POWER CONTROLS ON A RAIN STORM/ WET ROAD WITH NO POWER ACCESORIES / BRAKES IS NOT A SAFE CONDITION WHICH NEEDS TO BE ADDRESSED ASAP FOLLOWING THIS MISHAP WE CONTACTED LOCAL MERCEDS DEALERSHIP IN PLANO,TX AUTOHAUS WHO RESPONDED BEING UNAWARE AND HAD NO HISTORY OF SUCH PROBLEM- APPARENTLY MERCEDES IS BEING WRONGFULLY SECRETIVE OF THIS SERIOUS FLAW NOT ONLY TO CONSUMERS BUT THEIR OWN PEOPLE 9

Components: ELECTRICAL SYSTEM EQUIPMENT

February 05, 2015
NHTSA ID Number: 10712150
Consumer Location: Unknown
VIN: WDBNG75J04A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO ACTIVATE THE AIR CONDITIONING AND THE HEATING SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE MOTOR REGULATOR AND THE AIR CONDITIONER BLOWER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Components: ELECTRICAL SYSTEM AIR BAGS SERVICE BRAKES

January 29, 2014
NHTSA ID Number: 10692762
Consumer Location: WASHINGTON, DC
VIN: WDBNG75J34A****

Summary of Complaint

ON MAY 16, 2014, I PURCHASED A 2004 MERCEDES BENZ S500 WITH 61,649 MILES FROM CAR CREDIT NATION.AFTER A FEW WEEKS OF DRIVING THE VEHICLE, AND VISITING WITH THE MERCEDES BENZ DEALERSHIP FOR ROUTINE INSPECTIONS, WE FOUND FURTHER ISSUES WITH THIS VEHICLE, THAT WE FELT WERE LIFE THREATENING AND HAZARDOUS TO THE ROAD, OTHER DRIVERS, AND OUR SAFETY. MERCEDES BENZ STATED THAT THE ROTORS AND BRAKES WERE EXTREMELY BAD ON THE VEHICLE, WHICH THEY NOTICE AT THE TIME OF THEIR INSPECTION OF THE VEHICLE.WE NOTICED THAT THERE WERE ELECTRICAL ISSUES WITH THE VEHICLE, WHERE THE LIGHTS IN THE VEHICLE WOULD NOT CUTOFF,THE ALARM SYSTEM WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS CUT OFF AND LOCKED, THE COMMAND CENTER SHUTTING OFF WHILE OPERATING THE VEHICLE, AND THE SRS AND TIRE PRESSURE LIGHT DISPLAYING ON THE DASHBOARD CENTER. ALSO WHILE OUT ONE NIGHT AT A FAMILY EVENT, HAS WE WERE LEAVING THE EVENT DRIVING HOME WE APPROACHED A TRAFFIC LIGHT TO COME TO A COMPLETE STOP AND THE CAR WOULD NOT STOP,THE BREAKS WERE TOUCHING THE FLOOR AND WE STOPPED SEVERAL FEET THROUGH THE LIGHT NEARLY CROSSING THE INTERSECTION. THIS WAS LIFE THREATENING AND FRIGHTENING FOR ALL PASSENGERS.ON JANUARY 29, 2015 THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC COMPLETELY SHUTTING OFF, CAUSING A DANGEROUS SITUATION, WHICH COULD HAVE CAUSED FURTHER DAMAGES TO THE VEHICLE, OUR SAFETY AND OTHERS. FORTUNATELY WE WERE WITHIN DISTANCE OF THE MERCEDES BENZ DEALERSHIP WHO IMMEDIATELY ASSISTED US. HE STATED THAT THE CAUSE FOR THE SHUT OFF MAY BE CAUSED BY ELECTRICAL FAILURES, SUCH AS THE ALARM SYSTEM, AND OTHER ELECTRICAL FAILURES. THE 2004 MERCEDES BENZ THAT WE PURCHASED ON MAY 16, 2014 IN OUR ESTIMATION IS A TOTAL LEMON AND IS NOT WORTH THE MONEY WE HAVE PAID. OUR VEHICLE HAS BEEN IN THE REPAIR FACILITY FOR 30 DAYS, BEFORE BEING REPOSSESSED. *TR

Components: ELECTRICAL SYSTEM

January 08, 2015
NHTSA ID Number: 10671344
Consumer Location: MADISON, WV
VIN: WDBNG83J94A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S430. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE STOP AND TOO LOW WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000 .

Components: INTERIOR LIGHTING

October 22, 2014
NHTSA ID Number: 10668754
Consumer Location: JAMAICA, NY
VIN: WDBNG76J34A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S600. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Components: SERVICE BRAKES, HYDRAULIC

November 05, 2012
NHTSA ID Number: 10655056
Consumer Location: Unknown
VIN: WDBNG76J94A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S600. THE CONTACT STATED THAT THE HYDRAULIC HOSE FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT BOTH THE ABC HOSE AND PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V228000 (SUSPENSION). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Components: SUSPENSION

March 01, 2006
NHTSA ID Number: 10648895
Consumer Location: Unknown
VIN: WDBNG74J34A****

Summary of Complaint

ACTIVE BODY CONTROL LEAKAGE ALIGNMENT AND STRUT ISSUES DRIVE BELOW 30 MILES HOURS WHEN NOTIFICATION APPEARS UNABLE TO SOLVE PROBLEM FOR YEARS. WAS NOT WARE OF PROBLEM UNTIL 10/20/14. *TR

Components: INTERIOR LIGHTING ELECTRICAL SYSTEM

September 15, 2014
NHTSA ID Number: 10643349
Consumer Location: MOUNTAIN RANCH, CA
VIN: WDBNG75J74A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S500. WHILE DRIVING APPROXIMATELY 65 MPH, THE INSTRUMENT PANEL FAILED. THE DEALER STATED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. UPDATED 12/2/14*CN UPDATED 08/30/2017*CT

Components: WHEELS EQUIPMENT ADAPTIVE/MOBILITY

August 11, 2014
NHTSA ID Number: 10641084
Consumer Location: PHILADELPHIA, PA
VIN: WDBNG84J64A****

Summary of Complaint

WHILE ATTEMPTING TO CHANGE THE DRIVER SIDE FRONT TIRE THE LUG WRENCH ITSELF FAILED. THE LUG WRENCH CAME APART LEAVING THE HEAD STILL ATTACHED TO THE LUG NUT WITHOUT THE HANDLE CAUSING FORWARD MOMENTUM INJURY TO HEAD AND SHOULDER. *TR

Components: AIR BAGS

March 24, 2014
NHTSA ID Number: 10575184
Consumer Location: NAPLES, FL
VIN: WDBNG83J64A****

Summary of Complaint

SRS SYSTEM NOT OPERATING ON PASSENGER SIDE. *TR

Components: SEAT BELTS

October 01, 2013
NHTSA ID Number: 10566246
Consumer Location: WAYLAND, MA
VIN: WDBNG84J54A****

Summary of Complaint

I HAVE A 2004 MERCEDES-BENZ AND THE SEAT BELT LOOK NEW BUT WILL NOT RETRACT. I AM THE SECOND OWNER OF THE CAR. I CALLED THE COMPANY IN USA AND THEY WILL NOT REPLACE THE SEAT BELT ASSEMBLY FREE OF CHARGE BECAUSE OF THE AGE OF THE CAR. MY BELIEF THAT THE SEAT BELT IS A SAFETY COMPONENTS AND THE COMPANY SHOULD REPLACE IT FREE OF CHARGE SINCE IT IS THE LAW IN MASSACHUSEETS TO WEAR A SEAT BELT. BUT I COULD NOT WEAR BECAUSE THE BELT IS STUCK. I SPENT $1141.62 TO REPLACE THE DRIVERS FRONT SEAT BELT ASSEMBLY ON NOVEMBER 07 2013. PLEASE LET ME KNOW IS THERE ANY SAFETY RECALL ON THIS CAR REGARDING THE SEAT BELT RETRACT ISSUES. THANK YOU FOR YOUR ATTENTION ON THIS ISSUES AND MAKE SURE THE BENZ MANUFACTURE MAKING THE SEAT BELT MECHANISM WORKING FOR LIFE TIME OR REPLACE IT FREE OF CHARGE FOR CONSUMERS. *TR

Components: SUSPENSION

February 12, 2014
NHTSA ID Number: 10564568
Consumer Location: CORTLAND, NY
VIN: WDBNG84J24A****

Summary of Complaint

ISSUES WITH AIRMATIC SYSTEM. WILL NOT FUNCTION PROPERLY. CAR IS SITTING TOO LOW TO THE GROUND TO DRIVE SAFELY. ISSUES WITH PUMP. *TR

Components: STEERING SUSPENSION ELECTRICAL SYSTEM STRUCTURE

March 02, 2007
NHTSA ID Number: 10534935
Consumer Location: UPPER MARLBORO, MD
VIN: ****

Summary of Complaint

I PURCHASED A CERTIFIED PRE-OWNED 2004 MERCEDES BENZ S430-4MATIC IN MARCH 2007, AFTER RETIRING. I ALSO BROUGHT AN EXTENDED WARRANTY COSTING OVER $3000 DOLLARS. I HAVE RETURNED THIS VEHICLE TO A MERCEDES BENZ DEALERSHIP FOR REPAIRS OVER APPROXIMATELY 27 TIMES SINCE PURCHASING THE VEHICLE. THE PROBLEMS INCLUDE THE ELECTRICAL SYSTEM (DOOR LOCKS); TRUNK LID LOCK, SUSPENSION SYSTEM, TIRE PRESSURE SENSORS, ENGINE AND ENGINE COOLING SYSTEM (AIR CONDITIONING SYSTEM WILL ONLY DISPENSE COLD AIR AT 55 DEGREES AND LOWER) AND MOST RECENTLY THE RADIO AND NAVIGATION SYSTEM ARE FAILING. NOW THAT THE WARRANTIES ON THE VEHICLE HAVE EXPIRED THE DEALERSHIP WILL NOT REPAIR THE ABOVE PROBLEMS UNDER WARRANTY. I FILED A COMPLAINT WITH MERCEDES BENZ USA AND I'M WAITING FOR A DECISION REGARDING THE REPAIRS TOTALING OVER $4700.00. *TR

Components: POWER TRAIN

June 01, 2005
NHTSA ID Number: 10460800
Consumer Location: PORTSMOUTH, VA
VIN: ****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S430. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE CHANGING GEARS. THE VEHICLE WOULD ALSO UNEXPECTEDLY ACCELERATE AND DECELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A SOFTWARE MALFUNCTION WITHIN THE VALVE BODY OF THE TRANSMISSION. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR AND THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE SOFTWARE WAS REPAIRED. THE FAILURE EVENTUALLY RECURRED. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS UNAVAILABLE.

Components: POWER TRAIN VEHICLE SPEED CONTROL FUEL/PROPULSION SYSTEM

May 01, 2012
NHTSA ID Number: 10458809
Consumer Location: NORRIDGE, IL
VIN: WDBNG70J54A****

Summary of Complaint

WHILE CHANGING GEARS FROM 1ST TO 2ND GEAR VEHICLE SHIFTED HARSHLY AND ENTERED INTO A LIMP MODE. ONCE AT A CERTIFIED MECHANIC THE PROBLEM WAS DISCOVERED TO BE A CONDUCTOR PLATE AND VALVE BODY WHICH HAS BEEN DISCOVERED TO BE DEFECTIVE ON MOST VEHICLES WITH 6 SPEED TRANSMISSION AND NEEDS TO BE REPLACED. *TR

Components: SUSPENSION

February 15, 2012
NHTSA ID Number: 10449204
Consumer Location: BRIGHTON, MA
VIN: ****

Summary of Complaint

AIR SUSPENSION FAILED DUE TO CRACKS IN THE TOP OF THE FRONT STRUTS. THIS LEAD TO LOSS OF AIR PRESSURE, OVERLOAD AND FAILURE OF THE AIR COMPRESSOR. THE VEHICLE IS UNSAFE TO DRIVE AS THE FRONT OF THE CAR COULD NO LONGER BE SAFELY SUPPORTED BY THE SUSPENSION. *TR

Components: VISIBILITY

January 03, 2012
NHTSA ID Number: 10443915
Consumer Location: SAN DIEGO, CA
VIN: WDBKK66F94F****

Summary of Complaint

REAR VIEW MIRROR LEAKING . LAVA EFFECT, BLURRED, DIMMER FAILURE. *TR

Components: ENGINE AND ENGINE COOLING

June 01, 2011
NHTSA ID Number: 10427156
Consumer Location: BROOKLYN, NY
VIN: WDBNG76J14A****

Summary of Complaint

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ S600. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE ACTIVE BODY CONTROL FAILED AND CAUSED THE HYDRAULIC FLUID TO LEAK. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V263000, ENGINE AND ENGINE COOLING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 72,000.

Components: POWER TRAIN

March 03, 2011
NHTSA ID Number: 10411558
Consumer Location: BYRAM, MS
VIN: WDBNG70J84A****

Summary of Complaint

TRANSMISSION VALVE BODY NEED REPLACEMENT AFTER ENTIRE TRANSMISSION WAS REPLACED @ 50,000 MILES. *TR

Components: SERVICE BRAKES, HYDRAULIC

April 02, 2011
NHTSA ID Number: 10396490
Consumer Location: DUMFRIES, VA
VIN: WDBNG84J84A****

Summary of Complaint

I RECEIVED A BAS/ESP MALFUNCTION ON MY STEERING WHEEL. THIS IS THE SECOND TIRE MONITOR THAT HAS FAILED ON THIS CAR. I HAVE CONTACTED MERCEDES AND NOTIFIED THEM OF THE PROBLEM. THEY HAVE OFFERED NO ASSISTANCE IN REPAIRING THIS SAFETY/MECHANICAL FAILURE. THIS CAR SHOULD NOT HAVE THESE SENSORS GOING BAD THIS QUICKLY.

Components: STEERING

January 01, 2011
NHTSA ID Number: 10377090
Consumer Location: DESTIN, FL
VIN: WDBSK75F84F****

Summary of Complaint

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ SL500. WHILE DRIVING THE CONTACT NOTICED THAT HER CHECK ENGINE LIGHT ILLUMINATED AND OIL WAS LEAKING IN THE VEHICLE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED AS THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 68,000.

Components: ELECTRICAL SYSTEM

August 12, 2010
NHTSA ID Number: 10356793
Consumer Location: NAPLES, FL
VIN: WDBNG75104A****

Summary of Complaint

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ S500. WHILE DRIVING 65 MPH HE STARTED TO SMELL AN ELECTRICAL FIRE AND CONTINUED TO DRIVE TO HIS DESTINATION. AFTER ARRIVING TO HIS DESTINATION HE NOTICED THAT EVERYTHING ELECTRICAL IN THE REAR OF THE VEHICLE WAS NO LONGER WORKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED HIM THAT THE DRAIN HOLE FOR THE AIR CONDITIONER HAD FILLED THE FLOOR BOARD WITH WATER. THE DEALER REPLACED THE TRANSPONDER MODULE AND THE FUSE BOX SINCE THE TRANSPONDER MELTED DURING THE FAILURE. THE FAILURE MILEAGE WAS 33,243 AND THE CURRENT MILEAGE WAS 33,300.

Components: POWER TRAIN

July 24, 2010
NHTSA ID Number: 10345601
Consumer Location: PHILADELPHIA, PA
VIN: ****

Summary of Complaint

2 WEEKS AGO THE SHIFTER ON THE CAR STARTED TO GET HARDER AND HARDER TO GET OUT OF PARK. LAST WEEK THE CAR'S SHIFTER WAS STUCK IN PARK POSITION AND DOES NOT MOVE. I HAD TO TOW THE CAR TO A MECHANIC AND THEY HAVE TO REPLACE THE WHOLE SHIFTER. *TR

Components: SEAT BELTS

April 10, 2010
NHTSA ID Number: 10324960
Consumer Location: CRANSTON, RI
VIN: ****

Summary of Complaint

I HAVE HAD TO REPLACE TWO CABLE HARNESSES FOR SEAT BELT IN BOTH FRONT SEAT. CONNECTORS ARE BEING REPLACED IN EVERY S CLASS DUE TO MORE THAN FREQUENT FAILURE. MECHANIC HAS INFORMED ME THAT THESE CONNECTORS BY NOT OPERATING WILL CAUSE SAFETY RESTRAINT AND AIRBAGS TO NOT DEPLOY IN ACCIDENT. CONSEQUENTLY HAD TO REPLACE RIGHT FRONT PASSENGER CHILD RESTRAINT SENSOR IN A 2004 S500 MERCEDES 4MATIC DUE TO FAILURE ALSO. BOTH ITEMS AS DESCRIBED ARE CONSTANTLY BEING REPLACED IN S-CLASS VEHICLES DUE TO FAILURE. LUCKILY I DID NOT HAVE AN ACCIDENT TO FIND OUT THE AIRBAG SYSTEM WOULD NOT ACTIVATE IN A CRASH. *TR

Components: VISIBILITY

February 01, 2010
NHTSA ID Number: 10315120
Consumer Location: BOCA RATON, FL
VIN: WDBNG70J04A****

Summary of Complaint

THE OUTSIDE RIGHT HAND MIRROR HAS DISCOLORED MAKING IT DIFFICULT TO SEE TO CARS IN BACK. *TR

Components: STRUCTURE

June 19, 2009
NHTSA ID Number: 10274593
Consumer Location: BROOKLYN, NY
VIN: WDBNG83J64A****

Summary of Complaint

TL*THE CONTACT OWNS A 2004 MERCEDES BENZ S430. THE DEALER STATED THAT RAIN WATER HAS BEEN LEAKING INTO THE FRONT OF THE VEHICLE, WHICH CAUSED ELECTRICAL AND COMPUTER FAILURES. A LEAK IS PRESENT UNDERNEATH THE HOOD AND WATER IS ACCUMULATING NEAR THE FLOOR MAT. THE DEALER AND MANUFACTURER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

MERCEDES-BENZ S-CLASS Sold

mercedes-benz s-class 2007 vin wddng71x67a072014
2007 MERCEDES-BENZ S-CLASS Collision Run & Drive
WDDNG71X67A072014
mercedes-benz s-class 2002 vin wdbng75j52a281090
2002 MERCEDES-BENZ S-CLASS Normal Run & Drive
WDBNG75J52A281090
mercedes-benz s-class 2008 vin wddng71x58a188340
2008 MERCEDES-BENZ S-CLASS Collision Run & Drive
WDDNG71X58A188340