Components: POWER TRAIN
February 06, 2019
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Standard |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso | Driver, Front Passenger, Rear Seat |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11204093 |
|---|---|
| Consumer Location: | SAINT LOUIS, MO |
| VIN: | WDDNG71X57A**** |
MY 2007 MB S550 BASE MODEL STALLED AS I WAS MERGING ON TO THE EXPRESSWAY IN HEAVY TRAFFIC. AFTER SITTING ON SIDE OF THE ROAD FOR 20MINS, I STARTED THE CAR AND IT WAS MAKING A WHINING NOISE AND WHEN I ACCELERATE THE NOISE GETS LOUDER. I DROVE THE CAR TO THE NEAREST MERCEDES-BENZ DEALERSHIP. I WAS TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. THE CAR HAS BEEN SERVICED WITH MERCEDES AND ONLY HAS 100K MILES. THIS WILL COST $7,800.00 THE SERVICE GUY STATED THAT THIS SHOULD NOT BE HAPPENING ON THIS CAR BUT UNFORTUNATELY HE STATED THAT HE HAS SEEN THIS BEFORE.
| NHTSA ID Number: | 10491444 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | WDDNG71X57A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES S550. THE CONTACT WAS STOPPED AT A TRAFFIC STOP AND NOTICED SMOKE COMING FROM UNDER THE HOOD. THE CONTACT STOPPED IN A PARKING LOT AND NOTICED FLAMES WERE INSIDE THE GRILL AND BEHIND THE PASSENGER'S SIDE HEADLIGHT. THE FIRE DEPARTMENT WAS CALLED AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE YARD FOR INSPECTION. THE FIRE CHIEF ADVISED THE CONTACT THAT THE FIRE WAS CAUSED BY AN ELECTRICAL FAILURE IN THE HEADLIGHT UNIT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.
| NHTSA ID Number: | 10449086 |
|---|---|
| Consumer Location: | SMYRNA, DE |
| VIN: | WDDNG71X57A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT THE VEHICLE STALLED MOMENTARILY BEFORE RESTARTING INDEPENDENTLY. THE FAILURE RECURRED WHILE DRIVING AT VARIOUS SPEEDS ABOVE 5 MPH, ON AN INTERMITTENT BASIS. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE SYSTEM WAS RESET, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
| NHTSA ID Number: | 11414508 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | WDDNG71X27A**** |
ADVISED BY SERVICE ADVISOR NEED TO REPLACE ME CONTROL UNIT(ECM), COSTING $2,000.82. LESS THAN 5 YEARS AGO SUSPENSION COSTING 2,000. ALL WORK DONE AT MERCEDES BENZ OF SOUTH ORLANDO.
| NHTSA ID Number: | 11375165 |
|---|---|
| Consumer Location: | NORTH BRUNSWICK, NJ |
| VIN: | WDDNG86X97A**** |
VEHICLE GOES IN LIMP MODE ALL MERCEDES S550 2007 MODEL HAVE THE SAME PROBLEM
| NHTSA ID Number: | 11341554 |
|---|---|
| Consumer Location: | SICKLERVILLE, NJ |
| VIN: | WDDNG71X67A**** |
MY PANORAMA ROOF
| NHTSA ID Number: | 11318960 |
|---|---|
| Consumer Location: | MOBILE, AL |
| VIN: | WDDNG71X17A**** |
THE CONTACT STATED THAT I PURCHASED A USED MERCEDES FROM BMW OF MOBILE. WHILE DRIVING THE CAR IT LOSES POWER. I WAS ON THE INTERSTATE AND IT LOSS POWER. I ALMOST HAD A PANIC ATTACK BECAUSE THE CAR WAS SLOWING DOWN. I HAD NO IDEA WHAT WAS GOING ON. I HAD TO MAKE MY WAY TO THE RIGHT LANE TO GET OFF THE ROAD. THE CARS WERE DRIVING 70 AND 80 MPH. THEY COULD HAVE RAMMED INTO THE BACK OF MY CAR NOT KNOWING MY CAR WAS SLOWING DOWN. I COULD HAVE BEEN KILLED DRIVING THIS DEFECTIVE VEHICLE!!! I INFORMED BMW AND THEIR TECHNICIAN SAID IT WAS THE BATTERY AND A STARTER. I PAID $600 FOR THE REPAIR. THEY WERE WRONG THE CAR STILL LOSES POWER. I HAD TO BEG AND PLEAD WITH THEM TO HAVE MERCEDES OF MOBILE DIAGNOSE THE CAR. THEY SAID THEY WOULD PAY FOR THE DIAGNOSIS BUT NOT THE REPAIRS. IF I TRADED THE CAR BACK TO THEM THEY WOULD DEDUCT THE REPAIRS FROM THE CAR. THE OTHER OPTIONS WERE TO LET IT GO BACK TO THE FINANCE COMPANY OR TAKE IT TO ANOTHER DEALERSHIP AND NOT TELL THEM WHAT GOING ON WITH THE CAR. THEY PAID MERCEDES OF MOBILE TO DIAGNOSIS IT AND THEY IMMEDIATELY STATED THE ISSUE. I WENT TO BMW TO ASK FOR A REFUND AND REPAIR BUT THEY REFUSE TO DO ANY ABOUT THE CAR LOSING POWER. CONTACTS ALSO STATES THAT THE MERCEDES WOULD PAY FOR DIAGNOSIS BUT NOT TO REPAIR. I WOULD NOT RECOMMEND THIS DEALERSHIP TO ANYONE. THEY SHOULD HAVE HAD THIS CAR CHECKED OUT THOROUGHLY AT MERCEDES IF THEY DID NOT HAVE THE APPROPRIATE KNOWLEDGE OF THE CAR. *LN *TP
| NHTSA ID Number: | 11265870 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDNG71X67A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING 60 MPH, THE ODOR OF FUMES EMITTED THROUGH THE VEHICLE AND MADE THE CONTACT NAUSEOUS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT CALLED OLYMPIA PRE OWNED AUTO (1806 WAKE FOREST RD, RALEIGH, NC 27608, (919) 301-8551) AND WAS INFORMED THAT THEY WOULD CALL HER BACK. THE VEHICLE WAS NOT TAKEN TO A MERCEDES-BENZ DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
| NHTSA ID Number: | 11163543 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | WDDNG86X87A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LEAKED FUEL. THERE WAS A STRONG ODOR OF FUEL INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS CURRENTLY AT KNOXVILLE MERCEDES-BENZ (10131 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 777-2222) AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,500.
| NHTSA ID Number: | 11144132 |
|---|---|
| Consumer Location: | BOWIE, MD |
| VIN: | WDDNG71X87A**** |
ERROR CODE P0019 CAM SENSOR BANK B, MANUFACTURERS USED DEFECTIVE PART THAT TIMING SPROCKET TEETH HAVE ERODED DUE TO DEFECTIVE PARTS USED WHICH HAVE AND WILL CAUSE VEHICLE TO STAHL WHILE RUNNING. BOTH FRONT STRUTS WEAR ON ALL MODELS THAT CAUSE DRIVING CONDITIONS THAT CAN CAUSE DEATH WHILE DRIVER EXCELRATION OR STOPPING CAUSE
| NHTSA ID Number: | 11118429 |
|---|---|
| Consumer Location: | DORAVILLE, GA |
| VIN: | WDDNG71X47A**** |
BALANCE SHAFT/IDLE GEAR MATERIAL WORE OUT CAUSING TIMING CHAIN TO BECOME LOOSE AND ENGINE TO JUMP TIMING WHILE DRIVING. ENGINE LOCKED UP AND DIED WHILE GOING DOWN THE HIGHWAY! EXPENSIVE REPAIR THAT MERCEDES BENZ KNOWS ABOUT!! THEY HAVE AN INTERNAL MEMO WITH A LIST OF VIN NUMBERS THAT HAVE THE FAULTY IDLER GEAR THAT WEARS OUT PREMATURELY BUT WON'T RECALL THE PRODUCT BECAUSE IT USUALLY WEARS OUT JUST AFTER WARRANTEE PERIOD! SOMETHING MUST BE DONE!
| NHTSA ID Number: | 11098481 |
|---|---|
| Consumer Location: | FALLS CHURCH, VA |
| VIN: | WDDNG71X97A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE VEHICLE FAILED TO RESTART. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO ALEXANDRIA MERCEDES-BENZ (200 S PICKETT, ALEXANDRIA, VA 22304, (703) 341-2100) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE. *TT *TR
| NHTSA ID Number: | 11082391 |
|---|---|
| Consumer Location: | DISCOVERY BAY, CA |
| VIN: | WDDNG71X17A**** |
TAKATA INFLATORS RECALL ALERTED ME TO HAVE MY CAR EXSAMED.AS I USE MY CAR EVERY DAY.
| NHTSA ID Number: | 10992282 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | WDDNG71X27A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. AFTER PRESSING THE BUTTON TO LIFT THE VEHICLE'S SUSPENSION, A MALFUNCTION WARNING INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MERCEDES BENZ OF SOUTH ORLANDO LOCATED IN ORLANDO, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE AIR SUSPENSION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. UPDATED 08/09/17*LJ *CN
| NHTSA ID Number: | 10960040 |
|---|---|
| Consumer Location: | HARRISBURG, NC |
| VIN: | WDDNG71X97A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SENDING UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
| NHTSA ID Number: | 10947608 |
|---|---|
| Consumer Location: | VIENNA, VA |
| VIN: | **** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE AT A STOP LIGHT, THE VEHICLE SHUT DOWN AND LOST ALL POWER. THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO TOW THE VEHICLE TO THE SHOP. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE, BUT KEPT THE VEHICLE FOR FURTHER OBSERVATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT PROVIDED.
| NHTSA ID Number: | 10926827 |
|---|---|
| Consumer Location: | PONTIAC, MI |
| VIN: | WDDNG76X97A**** |
TWO DAYS AFTER TAKING CAR INTO SERVICE IT STARTED ON FIRE IN THE ENGINE COMPARTMENT WHILE PARKED. NO INDICATION WHEN DRIVING FOR DAY AND HALF AFTER SERVICE. INSURANCE HAS DECLARED A TOTAL LOSS.
| NHTSA ID Number: | 10914343 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | WDDNG71X47A**** |
TAKATA RECALL- I TOOK MY VEHICLE INTO PARK PLACE MERCEDES ARLINGTON IN DALLAS, TX TO GET A DIAGNOSTIC ON MY COMAND UNIT RADIO. THE CD/DVD PLAYER WOULD READ THE NAME OF THE DISC BUT WOULD NOT PLAY IT. AN ERROR MESSAGE COMES ON THAT SAYS DISC ERROR. I FIGURED SOMETHING ON THE INSIDE MAY BE DIRTY AND JUST NEEDS TO BE CLEAN AS THE DISCS WERE READABLE BY THE COMAND UNIT. THE SERVICE TECH SAID THAT THE WHOLE UNIT NEEDS TO BE REPLACED AND THEY CAN'T REPAIR IT. $1800 FOR THE REPAIR ON THE SAME EXACT UNIT. AN OUTDATED UNIT THAT DOESN'T EVEN HAVE THE NEWEST TECHNOLOGY. I FEEL LIKE MERCEDES VEHICLES ARE TOO EXPENSIVE NOT TO BE ABLE TO REPAIR THEIR PARTS AND HAVING TO REPLACE EVERYTHING. MERCEDES NEEDS TO LOOK INTO THEIR COMAND UNITS AND CONSIDER A RECALL ON THESE RADIOS.
| NHTSA ID Number: | 10914339 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | WDDNG71X47A**** |
TAKATA RECALL-I TOOK MY VEHICLE INTO PARK PLACE MERCEDES OF ARLINGTON IN DALLAS, TX TO GET A DIAGNOSTIC ON WHY MY PANORAMIC SUNROOF WOULD NOT OPEN. I THOUGHT IT COULD BE REPAIRED BUT SERVICE TECH TOLD ME THAT THE WHOLE ROOF WOULD HAVE TO BE REPLACED. I FEEL LIKE THESE CARS ARE TOO EXPENSIVE FOR PARTS NOT TO BE ABLE TO BE REPAIRED AND HAVE TO BE REPLACED. THE SHADE GOES BACK AND FORTH, JUST THE GLASS WON'T OPEN, I DON'T UNDERSTAND WHY THE WHOLE ROOF HAS TO BE REPLACED. IT SOUNDS LIKE AN INTERNAL DEFECT AND I DON'T FEEL LIKE I SHOULD HAVE TO PAY FOR A WHOLE NEW ROOF BECAUSE OF ONE PART OF IT WON'T OPEN UP. MERCEDES NEEDS TO LOOK INTO A RECALL FOR THIS SITUATION ON PANORAMIC ROOFS.
| NHTSA ID Number: | 10909336 |
|---|---|
| Consumer Location: | ARCADIA, CA |
| VIN: | WDDNG71X77A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. WHILE DRIVING APPROXIMATELY 1 TO 6 MPH, THE TRANSMISSION GEARS MADE A THUMPING SOUND WITHOUT WARNING. THE ISSUE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE TRANSMISSION HAD TO BE REPLACED. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHERE IT WAS DIAGNOSED THAT THE VALVE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
| NHTSA ID Number: | 10897733 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | **** |
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ S550. THE CONTACT STATED THAT THE TOP OF THE VEHICLE THAT WAS CONNECTED TO THE WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THIS WAS A SAFETY ISSUE AND ADVISED THE CONTACT TO FILE A COMPLAINT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
| NHTSA ID Number: | 10824673 |
|---|---|
| Consumer Location: | MISSOURI CITY, TX |
| VIN: | WDDNG79X67A**** |
THE WIRING HARNESS INSIDE THE HEADLIGHT ASSEMBLY CRACKS CAUSING A SHORT, WHICH IN TURN CAUSES THE HEADLIGHTS TO STOP WORKING. THIS HAPPENED TO US DURING A LONG DISTANCE TRIP AT NIGHT. THESE HEADLIGHT ARE NOT THE TYPE OF HEADLIGHTS YOU CAN PICK UP AT YOUR LOCAL AUTO PARTS STORE AND CAN ONLY BE REPLACED WITH OEM PARTS. A WIRE HARNESS IS NOT CURRENTLY AVAILABLE AND AT OVER $1,900 PER LIGHT ASSEMBLY, MERCEDES BENZ SHOULD BE REPLACING THE HEADLIGHTS WITH THE DEFECTIVE WIRING. THE POSSIBILITY OF THESE LIGHTS GOING OUT AT NIGHT (IT HAPPENED TO US) AND CAUSING AN ACCIDENT IS REAL. I HAVE PHOTOS, BUT THE WEBSITE IS NOT ALLOWING ME TO LOAD. THE BROWSE BUTTON DOES NOT DO ANYTHING...
| NHTSA ID Number: | 10818757 |
|---|---|
| Consumer Location: | CLOVIS, CA |
| VIN: | WDDNG71X67A**** |
WAS DRIVING AND CAR JUST MAKES A JOLT WHILE SHIFTING GEAR THAN I CAN'T ACCELERATE AND IT GETS STUCK IN FIRST GEAR RPM STARTS GOING UP IF I TRY TO ACCELERATE THAN I'LL HAVE TO TURN ENGINE OFF WHICH IS INCONVENIENT WHEN YOUR IN TRAFFIC THAN RESTART IT AND IT'LL BE NORMAL BUT IT HAPPENS EVERY OTHER DAY. NOW THE CAR IS STUCK ON A GEAR AND WON'T CHANGE GEARS COMPLETELY PARKED IT OVER NIGHT AND STILL DOESN'T CHANGE GEARS WHEN I START CAR AND TRY TO PUT IT IN DRIVE IT MAKES A HARD JOLT AND DOESN'T ACCELERATE PAST 30 MPH. BEEN HAPPENING FOR 2 YEARS NOW...
| NHTSA ID Number: | 10817117 |
|---|---|
| Consumer Location: | CHARLOTTE, NC |
| VIN: | **** |
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO LOOSE POWER AND SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONDUCTOR PLATE AND VALVE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AT 100,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 10785241 |
|---|---|
| Consumer Location: | GROVER, NC |
| VIN: | **** |
WHILE DRIVING ON A VERY POPULATED INTERSTATE MAY CAR LOST POWER AND WAS STUCK IN ONE GEAR AND I NEARLY GOT HIT FROM BEHIND BY ANOTHER VEHICLE. MERCEDES TOLD ME THAT MY CONDUCTOR PLATE FAILED AND THIS WAS THE CAUSE OF MY TRANSMISSION SLIPPING FROM ONE GEAR TO A VERY LOW GEAR. IN MY OPINION THIS IS VERY DANGEROUS FOR OUR ROADS AND I THINK THAT THEY SHOULD BE RESPONSIBLE AND MAKE THIS PROBLEM GO AWAY BEFORE SOMEONE OR MULTIPLE PEOPLE GET HURT.
| NHTSA ID Number: | 10783867 |
|---|---|
| Consumer Location: | GARDENA, CA |
| VIN: | WDDNG71X97A**** |
VEHICLE BECOMES STUCK IN GEAR WHILE DRIVING DOWN THE ROAD. WILL NOT SHIFT, SOMETIMES YOU DON'T HAVE ENOUGH POWER TO MOVE QUICKLY. FOR EXAMPLE VEHICLE WAS STUCK IN 6TH GEAR AFTER LEAVING THE HIGHWAY. I COULD NOT ACCELERATE TO MOVE THE CAR. I HAD TO SHUT THE CAR OFF TO RESET THE COMPUTER TO GET THE CAR OUT OF 6TH GEAR. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST 3 MONTH PERIOD. MANY OTHER OWNERS OF THIS CAR HAVE EXPERIENCED THE SAME TRANSMISSION FAILURE AND THAT IS VERY DANGEROUS BECAUSE THE CAR LOSE POWER WHEN IT IS STUCK IN A GEAR. THE ONLY WAY TO FIX THE PROBLEM IS TO SHUT OFF THE CAR AND RESTART IT. MERCEDES BENZ SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE.
| NHTSA ID Number: | 10759923 |
|---|---|
| Consumer Location: | HOMESTEAD, FL |
| VIN: | WDDNG71X67A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED AND THE BODY OF THE VEHICLE COLLAPSED ONTO THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGERS SIDE STRUT FRACTURED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V608000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
| NHTSA ID Number: | 10743495 |
|---|---|
| Consumer Location: | HAWTHORNE, CA |
| VIN: | WDDNG71X77A**** |
I HAD A 2007 S550 AS I AM GOING 70 MILES PER HOUR ON A BUSY 405 FREEWAY. AND SUDDENLY MY VEHICLE FRONT SUSPENSION FULL HARD TO THE RIGHT ALMOST COLLIDED WITH THE VEHICLE ON MY RIGHT LANE. BUT THANK TO THE QUICK ACTION OF THE DRIVER ON MY RIGHT LANE (HE QUICKLY CHANGE TO THE NEXT LANE WHEN HE SAW MY VEHICLE TOO CLOSE TO HIS VEHICLE). IF HE NOT QUICKLY CHANGED TO THE NEXT LANE I AM SURE THERE IS A MULTIPLE VEHICLE ACCIDENT BECAUSE IT HAPPEN SO QUICKLY BY THE TIME I AM REACTED TO CONTROL THE VEHICLE, MY VEHICLE ALREADY IN HIS LANE. I AM USED THE EMERGENCY LANE TO GET OFF THE FREEWAY AT 5 MILE PER BUT MY FRONT SUSPENSION IS MOVING UP AND DOWN UNEVEN LIKE YOU ARE DRIVING ON UNEVEN PAVEMENT. I HAD MY VEHICLE TOW TO THE DEALER. AND THEY ARE DIAGNOSIS WITH: CODE 5200 B24/3 (LEFT FRONT BODY ACCELERATION SENSOR): SIGNAL IMPLAUSIBLE THIS IS THE SAME PROBLEM THAT MY FRIEND S550 HAD BEFORE BUT MERCEDES DEALER RECALL CAMPAIGN NO.2008080004. I HAD BEEN SHOW THE RECALL LETTER TO THE SERVICE WRITER. AFTER SHE CHECK MY VIN NUMBER AND SHE SAID THERE IS NO RECALL FOR MY VEHICLE. WHAT CAN I DO TO HAVE MY VEHICLE FIX UNDER THE RECALL CAMPAIGN ? THE PART NUMBER NEED TO BE REPLACE IS : 004 542 35 18 IF YOU ARE NEED ANY MORE INFORMATION, I WILL TRY MY BEST TO PROVIDE IT. THANK
| NHTSA ID Number: | 10705300 |
|---|---|
| Consumer Location: | AUSTIN, TX |
| VIN: | WDDNG71X27A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. WHILE DRIVING APPROXIMATELY 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND UNILLUMINATED. IN ADDITION, THE VEHICLE STALLED AND WAS ABLE TO RESTART, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
| NHTSA ID Number: | 10653045 |
|---|---|
| Consumer Location: | SUWANEE, GA |
| VIN: | WDDNG71X87A**** |
WORN TIMING SPROCKET AND BALANCE SHAFT WAS DEFECTIVE WHEN I PURCHASE THE VEHICLE IN 2011. MERCEDES BENZ KNEW ABOUT THIS DEFECTIVE PART AND DID NOT INFORM ME. THE VEHICLE HAD 46000 MILES ON IT AT THE TIME. IF I WAS INFORM ABOUT THIS PROBLEM I WOULDN'T HAVE BOUGHT IT. I BELIEVE THIS IS A VIOLATION OF THE CONSUMER PROTECTION ACT. *TR
| NHTSA ID Number: | 10629934 |
|---|---|
| Consumer Location: | ROYAL PALM BEACH, FL |
| VIN: | WDDNG71X87A**** |
VEHICLE BECOMES STUCK IN GEAR WHILE DRIVING DOWN THE ROAD. WILL NOT SHIFT, SOMETIMES YOU DON'T HAVE ENOUGH POWER TO MOVE QUICKLY. FOR EXAMPLE VEHICLE WAS STUCK IN 6TH GEAR AFTER LEAVING THE HIGHWAY. I COULD NOT ACCELERATE TO MOVE THE CAR. I HAD TO SHUT THE CAR OFF TO RESET THE COMPUTER TO GET THE CAR OUT OF 6TH GEAR. THIS HAS HAPPENED AT LEAST 10 TIMES OVER THE PAST 3 MONTH PERIOD. MANY OTHER OWNERS OF THIS CAR HAVE EXPERIENCED THE SAME TRANSMISSION FAILURE AND THAT IS VERY DANGEROUS BECAUSE THE CAR LOSE POWER WHEN IT IS STUCK IN A GEAR. THE ONLY WAY TO FIX THE PROBLEM IS TO SHUT OFF THE CAR AND RESTART IT. MERCEDES BENZ SHOULD BE HELD RESPONSIBLE FOR THIS ISSUE. *TR
| NHTSA ID Number: | 10627631 |
|---|---|
| Consumer Location: | PORTER RANCH, CA |
| VIN: | WDDNG71X17A**** |
2007 S550, 7-SPEED AUTOMATIC TRANSMISSION, 57,000 MILES. STARTED ABOUT 6-8 MONTHS AGO. EXPERIENCING VERY ROUGH JOLTING TYPE SHIFTING, MOST COMMONLY OCCURS AFTER BEING PARKED ON AN INCLINE OR DECLINE. OCCURS WHEN DRIVING UP OR DOWN AN INCLINE. ALSO, OCCURS ON THE FREEWAY OR AFTER USING CRUISE CONTROL. TRANSMISSION SHIFTS FROM FIRST TO SECOND GEAR AND STAYS THERE UNTIL IT'S RESTARTED. REQUIRES TURNING OFF THE CAR WAITING A FEW SECONDS AND RESTARTING TO RESET THE GEARS. CHECK ENGINE LIGHT NOW STARTING TO COME ON.VERY DANGEROUS WHEN DRIVING IN HEAVY TRAFFIC OR ON THE FREEWAY. AFTER RESEARCHING THIS ISSUE I CANNOT BELIEVE IT SIMPLY HASN'T BEEN RECALLED. THIS IS A VERY DANGEROUS ISSUE...I WILL NOT ALLOW MY WIFE TO EVEN DRIVE THE CAR UNLESS I AM WITH HER.----MANY FORUMS ARE SUGGESTING A VALVE BODY REPLACEMENT. APPEARS TO BE A VERY COMMON ISSUE WITH THESE VEHICLE. LOCATED A CLASS ACTION LAWSUIT THAT UNFORTUNATELY WAS DISMISSED DUE TO THE COMPLAINT CITING FRAUD. I DON'T BELIEVE MERCEDES SOLD THESE VEHICLES KNOWING THE TRANSMISSION WAS FAULTY. I WOULD JUST EXPECT THEM AFTER RECEIVING NUMEROUS COMPLAINTS TO OFFER THEIR CLIENTS A REPAIR OPTION VIA RECALL. TO DATE I AM NOT AWARE OF ONE. I HAVE OWNED 4 MERCEDES IN MY LIFETIME, 38 YEARS OLD AND HAD A FEW MINOR ISSUE HERE AND THERE BUT NEVER ANYTHING LIKE THIS. SERVICE HAS ALWAYS BEEN GREAT BUT NOW THAT I AM OUT OF WARRANTY I AM LEFT OUT IN THE COLD. NOT GOOD FOR BUSINESS IN MY OPINION AND VERY UNSAFE FOR ANYONE ON THE ROAD WHILE A MERCEDES OWNER IS EXPERIENCING THIS ISSUE. *TR
| NHTSA ID Number: | 10621728 |
|---|---|
| Consumer Location: | RINCON, GA |
| VIN: | WDDNG71X87A**** |
MY LAST TWO VEHICLES HAVE BEEN A 2007 MERCEDES S550. MY FIRST ONE OPERATED WELL UNTIL THE LAST 6-MONTHS THAT I HAD IT. DURING THAT TIME, I HAD SIX VISITS AND $5000+ IN REPAIRS, BEFORE A FREAK FLOOD TOTALED THE CAR. I USED THE INSURANCE MONEY AND PURCHASED A SECOND CAR, IDENTICAL TO THE FIRST. I HAVE NOT EVEN MADE THE FIRST PAYMENT, AND THE CAR HAS BEEN DIAGNOSED WITH A GASKET LEAK BETWEEN THE UPPER / LOWER INTAKE MANIFOLD. THIS IS A MOLDED GASKET AND IS NOT FIELD REPLACEABLE. THE ENTIRE MANIFOLD MUST BE REPLACED AT $2000. IN MY RESEARCH, IT HAS BEEN DISCOVERED THAT THIS HAS BEEN A KNOWN ISSUE WITH MERCEDES, BUT THEY REFUSE TO ISSUE A RECALL TO CORRECT THE PROBLEM. INSTEAD, THEY ALLOW THE WARRANTY TO EXPIRE AND ALLOW THE CONSUMER TO PAY FOR THE BILL. I HAVE CONTACTED MERCEDES BENZ USA AND THEY REFUSE TO PROVIDE ANY COMPENSATION OR EVEN ACKNOWLEDGE THAT IT IS A KNOWN ISSUE. THIS IS TOTALLY UNACCEPTABLE AND SHOWS A LACK OF COMMITMENT BY MERCEDES TO STAND BEHIND THEIR PRODUCT. I MIGHT POINT OUT THAT THEY ONLY HAVE 48 MONTH / 50K WARRANTY, WHICH IS VERY LOW TO OTHER VEHICLES WHICH HAVE A STANDARD 10 YEAR / 100K WARRANTY. THIS TELLS ME THAT MERCEDES DOES NOT HAVE THE FAITH IN THEIR CARS TO INCREASE THE WARRANTY. THIS IS A CAR THAT COST 100K NEW AND ONE WOULD EXPECT A BETTER WARRANTY AND SUPPORT FROM A COMPANY THAT TOUTS THEIR CARS AS BEING THE BEST. I CAN TELL YOU THAT I WILL NEVER BUY ANOTHER MERCEDES OR STEP FOOT INTO A DEALERSHIP. ON THAT NOTE, I CAUGHT MY LOCAL DEALERSHIP ATTEMPTING TO OVERCHARGE ME ON A PART BY $400. ONCE I PROVED WHAT OTHER DEALERS WHERE CHARGING, THEY MADE AN EXCUSE AND GAVE ME THE PART AT THE RATE THAT THE OTHER DEALERSHIP WAS CHARGING. WHAT A SHAME. BUYER BEWARE!!! *TR
| NHTSA ID Number: | 10618927 |
|---|---|
| Consumer Location: | LEESBURG, FL |
| VIN: | WDDNG71X67A**** |
I WAS DRIVING MY S550 AND CAME TO A RED LIGHT. I STOPPED AT THE LIGHT AND WHEN IT TURNED GREEN, I TOOK MY FOOT OFF THE BRAKES AND PRESSED THE ACCELERATOR, BUT THERE WAS TO RESPONSE TO PRESSING THE ACCELERATOR. THE CAR RPMS WERE INCREASING BUT THE VEHICLE WAS CRAWLING AT LESS THAN 5MPH. THIS LED TO ME PULLING OVER AND PARKING THE VEHICLE AND TURNING IT OFF. I WAITED 5 MINUTES AND THEN RESTARTED IT AND IT BEGAN TO WORK NORMALLY. THE SECOND TIME THIS HAPPENED WAS WHILE MAKING A LEFT TURN, I PRESSED THE GAS PEDAL AND THERE WAS NO RESPONSE AND THE CAR WAS REVVING BUT TRAVELING LESS THAN 5 MPH WITH ONCOMING TRAFFIC HAVING TO STOP SHORT TO PREVENT CRASHING INTO ME WHILE I WAS MAKING THE LEFT TURN. THIS WAS AGAIN RESOLVED WITH ME PARKING THE VEHICLE, TURNING IT OFF AND THEN RESTARTING IT. AFTER THE SECOND TIME THIS OCCURRED OUT OF NO WHERE I DECIDED ITS A VERY DANGEROUS SAFETY ISSUE. *TR
| NHTSA ID Number: | 10588912 |
|---|---|
| Consumer Location: | SPRING, TX |
| VIN: | WDDNG71X37A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY WITH ELECTRICAL PLATES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000 AND THE CURRENT MILEAGE WAS 190,000.
| NHTSA ID Number: | 10585032 |
|---|---|
| Consumer Location: | SHIRLEY, NY |
| VIN: | **** |
I WAS DRIVING MY S550 AND CAME TO A RED LIGHT. I STOPPED AT THE LIGHT AND WHEN IT TURNED GREEN, I TOOK MY FOOT OFF THE BRAKES AND PRESSED THE ACCELERATOR, BUT THERE WAS TO RESPONSE TO PRESSING THE ACCELERATOR. THE CAR RPMS WERE INCREASING BUT THE VEHICLE WAS CRAWLING AT LESS THAN 5MPH. THIS LED TO ME PULLING OVER AND PARKING THE VEHICLE AND TURNING IT OFF. I WAITED 5 MINUTES AND THEN RESTARTED IT AND IT BEGAN TO WORK NORMALLY. THE SECOND TIME THIS HAPPENED WAS WHILE MAKING A LEFT TURN, I PRESSED THE GAS PEDAL AND THERE WAS NO RESPONSE AND THE CAR WAS REVVING BUT TRAVELING LESS THAN 5 MPH WITH ONCOMING TRAFFIC HAVING TO STOP SHORT TO PREVENT CRASHING INTO ME WHILE I WAS MAKING THE LEFT TURN. THIS WAS AGAIN RESOLVED WITH ME PARKING THE VEHICLE, TURNING IT OFF AND THEN RESTARTING IT. AFTER THE SECOND TIME THIS OCCURRED OUT OF NO WHERE I DECIDED ITS A VERY DANGEROUS SAFETY ISSUE. *TR
| NHTSA ID Number: | 10556570 |
|---|---|
| Consumer Location: | SACRAMENTO, CA |
| VIN: | WDDNG71X97A**** |
THE CAR STOPPED ACCELERATING AND THEN QUIT RUNNING. THE CONDUCTOR PLATE IN THE TRANSMISSION FAILED. THIS IS A KNOWN SAFETY DEFECT THAT MERCEDES-BENZ HAS IGNORED. *TR
| NHTSA ID Number: | 10547440 |
|---|---|
| Consumer Location: | SAN FRANCISCO, CA |
| VIN: | WDDNG76X57A**** |
IN REPEATED INCIDENTS, DEPRESSING THE ACCELERATOR IN MY 2007 MERCEDES BENZ S600 HAD NO EFFECT. I WAS, FOR EXAMPLE, LEFT ADRIFT IN HEAVY FREEWAY TRAFFIC, WITH SEMI-TRAILERS WHIZZING BY AND NO WAY TO ACCELERATE--PURE INERTIA WAS CARRYING THE CAR FORWARD. MERCEDES BENZ'S LARGEST NORTHERN CALIFORNIA DEALER, AUTOBAHN, WAS UNABLE TO FIX THE PROBLEM FOR MONTHS, EVEN AFTER ADVISING ME THAT THEY WERE "CONFIDENT" THAT THE PROBLEM HAD BEEN FIXED. I STILL DO NOT KNOW WHETHER THEY WERE ABLE TO FIX THE, AND THE FACT THAT THEY COULD NOT DETERMINE THEIR CAUSE GIVES RISE TO SUBSTANTIAL CONCERN THAT THE PROBLEM EXISTS IN OTHER S CLASS VEHICLES. THESE PROBLEMS RECURRED FOR MONTHS. THE FACT THAT NO ONE WAS KILLED OR INJURED IS JUST BLIND LUCK, AND ONE INCIDENT OCCURRED WITH MY TWO YOUNG CHILDREN IN THE CAR. ULTIMATELY MERCEDES BENZ REPURCHASED THE CAR AS A LEMON. I HAVE COPIES OF CORRESPONDENCE TO MERCEDES, NONE OF WHICH IT RESPONDED TO IN WRITING. *TR
| NHTSA ID Number: | 10532893 |
|---|---|
| Consumer Location: | ELLENWOOD, GA |
| VIN: | WDDNG71X97A**** |
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ S550. THE CONTACT STATED THAT THE VEHICLE WOULD EXHIBIT A LOUD NOISE WHEN COMPLETING A TURN IN EITHER DIRECTION OR WHEN TRAVELING OVER A ROAD BUMP. THE STEERING WHEEL WOULD ALSO SHAKE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE UPPER AND LOWER CONTROL ARMS, AND THE BALL JOINTS DRIED OUT AND FAILED.. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,000.
| NHTSA ID Number: | 10519532 |
|---|---|
| Consumer Location: | HENDERSON, NV |
| VIN: | WDDNG76X27A**** |
OIL LEAKS FROM REAR OF ENGINE CAUSING OIL TO BURN UNDERNEATH CAR AND CAUSE SMALL FIRES & LOTS OF SMOKE! WORRIED THAT THIS COULD CAUSE THE WHOLE VEHICLE TO BURN UP (FULL ENGINE FIRE) AS OTHERS HAVE REPORTED ON THE INTERNET! *TR
