2017 MITSUBISHI OUTLANDER VIN: JA4AD3A33HZ029318

TBD
Condition
Run & Drive
Damage
Collision
Title
Non-Repairable

VIN JA4AD3A33HZ029318 Decoding Mitsubishi Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

MITSUBISHI

Manufacturer Name

MITSUBISHI MOTORS CORPORATION (MMC)

Model

Outlander

Model Year

2017

Plant City

OKAZAKI

Series

Medium

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant State

AICHI

Series2

Wagon body style

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

5

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4x2

Displacement (CC)

2400.0

Displacement (CI)

146.45698582735

Displacement (L)

2.4

Engine Model

2.4 SOHC MIVEC

Valve Train Design

Single Overhead Cam (SOHC)

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Seat Cushion Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2017 MITSUBISHI OUTLANDER Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
18.5%

2017 MITSUBISHI OUTLANDER Safety Features

Advanced Safety Features

Rearview Video Systems Optional

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Available
Safety Power Windows (Anti-Pinch) locations Driver

Complaints Assosiated with VIN JA4AD3A33HZ029318

Components: EXTERIOR LIGHTING UNKNOWN OR OTHER

April 15, 2018
NHTSA ID Number: 11229797
Consumer Location: SAINT LOUIS, MO
VIN: JA4AD3A33HZ****

Summary of Complaint

I HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR (BOUGHT IT MARCH OF 2018 WITH ONLY 12,046 MILES). SINCE I HAVE HAD THE VEHICLE, I HAVE HAD TO REPLACE THE HEADLIGHT BULB ON THE PASSENGER SIDE A TOTAL OF 4 TIMES AND A TOTAL OF 3 TIMES ON THE DRIVER SIDE (WHICH IS CURRENTLY BLOWN NOW, WHICH WILL MAKE A TOTAL OF 4 TIMES ONCE I REPLACE IT). ONCE I REPLACE THE BULB ONE SIDE, THE BULB GOES OUT ON THE OTHER SIDE ABOUT A WEEK LATER. A COUPLE OF TIMES I HAVE THOUGHT A BULB WOULD GO OUT, AND IT WOULD START WORKING AGAIN. I WAS ADVISED THAT MAYBE IT WAS CONDENSATION, BUT THERE IS NO CONDENSATION. ALSO, WHEN DRIVING, MY RADIO CONSOLE TURNS OFF AND RESTARTS AS IF I AM JUST STARTING THE VEHICLE UP. AROUND THE TIME THIS HAS HAPPENED, A HEADLIGHT BULB USUALLY BLOWS OUT. I HAVE CONTACTED MITSUBISHI, WHICH I WAS ADVISED THAT THIS IS THE FIRST TIME THAT THEY HEARD OF THIS AND THERE ARE NO RECALLS, BUT UNDER MY OWN RESEARCH, I HAVE FOUND MULTIPLE FORUMS WHERE OWNERS OF OUTLANDERS HAVE HAD THE SAME ISSUE WITH THEIR VEHICLES.

Components: ENGINE

May 19, 2017
NHTSA ID Number: 11219290
Consumer Location: BAKERSFIELD, CA
VIN: JA4AD3A33HZ****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE AIR CONDITIONING VENT CONTROLS FAILED TO FUNCTION AND EXTREMELY HOT AIR WAS COMING OUT OF THE VENTS. BAKERSFIELD MITSUBISHI (661-398-9422, 4600 WIBLE RD, BAKERSFIELD, CA 93313) TEST DROVE THE VEHICLE AND REPLICATED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Components: POWER TRAIN

March 23, 2021
NHTSA ID Number: 11404540
Consumer Location: WEST YARMOUTH, MA
VIN: JA4AZ3A35HZ****

Summary of Complaint

THE 2017 HAS THE SAME CVT TRANSMISSION AS THE RECALLED 2015 AND 2016 MODELS. I HAVE OWNED THE CAR FOR 4 YEARS AND ITS NOW HESITATING ON ACCELERATION - A CLASSIC SIGN OF CVT FAILURE. MITSUBISHI MECHANIC ADVISES ME TO PAY 8 THOUSAND DOLLARS TO REPLACE THIS AS ITS OUT OF WARRANTY (124K MILES) I CONTEND THAT THIS SHOULD BE RECALLED AS THE PRIOR YEARS MODELS ARE.

Components: VISIBILITY/WIPER

March 13, 2021
NHTSA ID Number: 11403468
Consumer Location: WEST MIFFLIN, PA
VIN: JA4AZ3A36HZ****

Summary of Complaint

WINDSHIELD WIPERS ARE NOT WORKING AT ALL. THEY WERE WORKING ONLY ON HIGH AND NOW HAVE QUIT WORKING ENTIRELY. THE WIPER ARMS ARE STRIPPED.

Components: EXTERIOR LIGHTING

August 28, 2020
NHTSA ID Number: 11352229
Consumer Location: CAMPBELL, NY
VIN: JA4AD2A35HZ****

Summary of Complaint

LOW BEAM HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE TRAVELLING WITH MY FAMILY WITHIN LESS THAN A YEAR OF OWNING THE NEW CAR (2017 MITSUBISHI OUTLANDER). THE VEHICLE WAS SERVICED AT THE PLACE OF PURCHASE, A MITSUBISHI DEALERSHIP, TO REPLACE THE BULBS WHICH AGAIN WENT OUT WITHIN 7 MONTHS. NEXT, THE BULBS WERE REPLACED AT THE MITSUBISHI DEALERSHIP ONLY TO LOSE THEM AGAIN ON VEHICLE STARTUP 12 - 13 MONTHS LATER. I WAS LEFT WITH NO LIGHTS IN THE DARK AND SUBJECT TO GETTING TO AN AREA OF SAFETY WITH FAMILY IN THE CAR. I AM DILIGENT WITH PREVENTIVE MAINTENANCE & REFUSE TO BELIEVE THAT THIS ISSUE IS AN ISOLATED CONDITION WITH THE OEM BULBS AS THEY CONTINUE TO FAIL IN THE SAME MOMENT.

Components: SEATS

July 20, 2017
NHTSA ID Number: 11348828
Consumer Location: BROOKLYN, NY
VIN: JA4AZ3A35HZ****

Summary of Complaint

DRIVER SEAT MOVE TO MUCH COMPLETE BRING CAR BACK TO DEALER SAY NOTHING CAN'T DO FOR ME THIS HAPPENS FROM THE DAY I BY THE CAR .I NEED HELP WHIT THIS PROBLEM & I CALL MITSUBISHI OF NORTH AMERICA TOLL ME SEAT IS NO PART OF SAFETY IN THE CAR

Components: POWER TRAIN ENGINE

July 01, 2020
NHTSA ID Number: 11339598
Consumer Location: MORGANTOWN, WV
VIN: JA4AZ3A3XHZ****

Summary of Complaint

WHEN ACCELERATING FROM A STOP OR FROM A SLOWER ENTRANCE SPEED TO A HIGHWAY AND AFTER GETTING UP TO SPEED THE ENGINE WILL CONTINUE TO REV AT HIGHER RPM UNTIL I AM OFF THE THROTTLE COMPLETELY. THEN AFTER REAPPLYING THE TRANSMISSION SEEMS TO SHIFT DOWN. NO MATTER HOW LIGHT OR STEADY THE THROTTLE, EVEN BARELY TOUCHING THROTTLE AT ALL, IT SEEMS TO STAY IN "PASSING GEAR". THIS HAS THE CVT TRANMISSION AND IT HAS NEVER DONE THIS UNTIL THE LAST SERVICING OF FLUID CHANGE IN THE DIFFS/TRANNY. CURRENTLY HAVE 77K MILES. LAST SERVICE WAS AT 2K. I PLAN TO TAKE IT TO DEALER FOR NEXT OIL CHANGE AND HAVE IT LOOKED AT

Components: UNKNOWN OR OTHER

June 10, 2019
NHTSA ID Number: 11338245
Consumer Location: STATEN ISLAND, NY
VIN: JA4AZ2A34HZ****

Summary of Complaint

I HAVE HAD THIS ISSUE SINCE JUNE 2019. THE CAR WAS TAKEN TO BE SERVICED 4 TIMES FOR A MAJOR LEAK WITH A CRAZY RATTLE NOISE ON THE PASSENGER SIDE WHEN YOU DRIVE THE CAR WITH THE AC ON. EVENTUALLY THEY REPLACED THE AC ASSEMBLY. HOWEVER, IT STILL MAKES THE RATTLING NOISE FROM THE AREA THE LEAK WAS COMING FROM. I PURCHASED THE VEHICLE BRAND NEW IN 2017. TOTAL DISAPPOINTMENT.

Components: ELECTRICAL SYSTEM

April 04, 2020
NHTSA ID Number: 11320184
Consumer Location: BROOKLYN PARK, MN
VIN: JA4AZ3A39HZ****

Summary of Complaint

THE VEHICLE WON'T START. BATTERY KEEPS DRAINING, I HAVE TO CHARGE THE BATTERY WITH A CHARGER EACH TIME. I BELIEVE THERE IS A DEFECT IN THE ELECTRICAL THAT CONTINUOUSLY IS DRYING THE BATTERY. HAD IT CHECKED A YEAR AGO WHERE I PURCHASED THE CAR AND THEY TOLD ME I COULD OPT TO HAVE THEM INSTALL IN A TRICKLE CHARGER TO RESOLVE THE ISSUE, OF COURSE AT MY EXPENSE. THE VEHICLE HAS LESS THAN 8,000 MILES PRESENTLY. WHEN PURCHASED NEW IT HAD 300 MILES. NO LONGER UNDER WARRANTY, IF THE BATTERY CONTINUES TO DRAIN I FEEL IT HAS AN ELECTRICAL DEFECT NOT JUST A BATTERY ISSUE. THIS HAS HAPPENED TWICE IN THE LAST WEEK OR TWO.

Components: SERVICE BRAKES

March 15, 2020
NHTSA ID Number: 11318252
Consumer Location: TOLLAND, CT
VIN: JA4JZ4AX6HZ****

Summary of Complaint

EMERGENCY BREAK STUCK AND ALARM SOUNDING. FIRST TIME EBRAKE WAS EVER USED. VEHICLES EBRAKE WAS SET WHILE PARKED ON A HILL. WILL NOT DISENGAGE PROPERLY.

Components: AIR BAGS SEAT BELTS STRUCTURE

December 02, 2019
NHTSA ID Number: 11307249
Consumer Location: PENSACOLA, FL
VIN: JA4AD2A32HZ****

Summary of Complaint

THE SERVICE AIRBAG SOON LIGHT IS ON. WHEN TAKEN TO A MECHANIC IT DOESN'T SHOW ANYTHING IN THE COMPUTER. THE MIDDLE ROW MIDDLE AND RIGHT SIDE SEATBELTS ARE DIFFERENT SIZES AND PASSENGERS GET STUCK IF THEY PUT THE LATCH IN THE WRONG ONE. RUNNING BOARD CLIPS PASSENGER SIDE KEEP BREAKING.

Components: STEERING ELECTRICAL SYSTEM EXTERIOR LIGHTING

December 15, 2019
NHTSA ID Number: 11300468
Consumer Location: CLEVELAND, OH
VIN: JA4AZ2A34HZ****

Summary of Complaint

MY INTERIOR LIGHTS DO NOT WORK PROPERLY. INITIALLY WHEN I NOTICED THE PROBLEM, ONE SIDE WAS WORKING AND THE OTHER ONE WAS NOT. NOW, NONE OF THE LIGHTS WORKS. ADDITIONALLY, MY HEADLIGHTS ARE NOT WORKING PROPERLY EITHER.

Components: ELECTRICAL SYSTEM AIR BAGS

May 01, 2018
NHTSA ID Number: 11296955
Consumer Location: BECKLEY, WV
VIN: JA4AZ3A35HZ****

Summary of Complaint

AIRBAG SYSTEM SERVICE REQUIRED LIGHT COMES ON AND OFF CONSTANTLY WHILE DRIVING ON ANY TYPE OF ROAD AND WHILE PARKED. MITSUBISHI DEALERSHIP STATES THAT THE PASSENGER SEAT GOT WET AND THE LIGHT WILL GO OFF WHEN THE SEAT DRIES. THE SEAT HAS NEVER BEEN WET AND THE PASSENGER FLOOR IS NOT WET EITHER. DEALER REFUSES TO FIX THE ISSUE.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

December 16, 2019
NHTSA ID Number: 11289331
Consumer Location: WINTHROP, MA
VIN: JA4AZ3A34HZ****

Summary of Complaint

EVERY TWO OR 3 WEEKS I HAVE TO JUMP THE TRUCK TO GET IT STARTED EVEN PUT A NEW BATTERY IN IT....I HAVE BROUGHT IT TO THE MECHANIC AND BROUGHT IT TO THE MITSUBISHI CAR DEALER TO DIAGNOSE THE PROBLEM AND COULDNT FIND ANY..IT GETS VERY ANNOYING TO SEE IF THE TRUCK IS GOING TO START OR I COULD BE STRANDED SOMEWHERE ..I BOUGHT THE TRUCK IN JULY AND IT HAS INSTALLED A NEW BATTERY AND THE DEALER CANNOT DIAGNOSE THE PROBLEM.....THE TRUCK HAS ONLY 37,000 MILES

Components: VISIBILITY

October 02, 2019
NHTSA ID Number: 11282297
Consumer Location: INDIANAPOLIS, IN
VIN: JA4AD2A33HZ****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MITSUBUSHI OUTLANDER. THE CONTACT STATED THAT THE FRONT WINDSHIELD WAS CRACKING. THE CONTACT CALLED HIS INSURANCE COMPANY TO HAVE THE WINDSHIELD REPLACED. THE WINDSHIELD WAS REPLACED, BUT IT CRACKED ALSO. THE CONTACT SUSPECTED THAT THE GLASS WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000.

Components: ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL SERVICE BRAKES

September 09, 2019
NHTSA ID Number: 11280723
Consumer Location: KYLE, TX
VIN: JA4AD3A38HZ****

Summary of Complaint

WHEN DRIVING AND COMING TO A STOP THE VEHICLE JERKED AND I PRESSED ON THE BRAKES VEHICLE REAR ENDED VEHICLE INFRONT OF ME. SENSOR DID NOT GO OFF AND VEHICLE WAS AT FAULT

Components: LATCHES/LOCKS/LINKAGES

September 25, 2019
NHTSA ID Number: 11279030
Consumer Location: WOBURN, MA
VIN: JA4AP3AU6HZ****

Summary of Complaint

2017 MITSUBUSHI OUTLANDER. CONSUMER WRITES IN REGARDS TO ISSUES WITH DOOR. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LOCKS WERE INOPERABLE 75% OF THE TIME. *JS

Components: AIR BAGS STRUCTURE ENGINE

November 03, 2019
NHTSA ID Number: 11278921
Consumer Location: GUAYNABO, PR
VIN: JA4AD3A31HZ****

Summary of Complaint

FRONT IMPACT WITH ANOTHER VEHICLE AIRBAGS DIDN'T OPEN

Components: UNKNOWN OR OTHER

June 08, 2019
NHTSA ID Number: 11229435
Consumer Location: SOUTH JORDAN, UT
VIN: ****

Summary of Complaint

WE HEAR WHISTLE SOUND IN CAR WHEN WE ACCELERATE ABOVE 20 MILES SPEED.

Components: AIR BAGS SERVICE BRAKES

April 02, 2019
NHTSA ID Number: 11207399
Consumer Location: MART, TX
VIN: JA4AD2A37HZ****

Summary of Complaint

I HAVE A 2017 MITSUBISHI OUTLANDER THAT HAS NEVER BEEN IN A WRECK OR ANYTHING PUT THE AIRBAG LIGHT COME ON AND I HAVE ALREADY TOOK IT TO THE DEALERSHIP AND THEY TIRED TO MAKE ME PAY FOR THE SERVICES IT IS ON ALL THE TIME WHEN YOU ARE DRIVING IT AND SOME TIMES THE BRAKES WILL NOT WORK RIGHT ESPECIALLY ON WET PAVEMENT

Components: SERVICE BRAKES

April 12, 2019
NHTSA ID Number: 11206222
Consumer Location: STATEN ISLAND, NY
VIN: JA4AZ3A39HZ****

Summary of Complaint

I BOUGHT THE CAR NEW FROM THE DEALER WITH 6,000 MILES ON IT. JULY OF 2018 THE LEFT REAR CALIPER FAILED AND DAMAGED THE ROTOR. I BROUGHT THE CAR IN AND THE ROTOR, BRAKE PADS AND CALIPER WERE REPLACED. ON APRIL 15, 2019 I BROUGHT THE CAR IN TO DEALER SERVICE THIS TIME IT WAS THE RIGHT REAR CALIPER THAT FAILED AND DAMAGED THE ROTOR. THE DEALER THEN CHANGED THE RIGHT REAR CALIPER ROTOR AND BRAKE PADS. WHEN CHANGING THE PADS ON THE LEFT SIDE THEY FOUND THE LEFT SIDE NOW LEAKING. THE CAR WAS AT THE DEALER SERVICE FROM APRIL 15TH- MAY 3RD. THEY TOLD ME THE CALIPERS WERE ON BACK ORDER. WHAT IS GOING ON WITH THESE CALIPERS? SHOULD THERE BE A RECALL ON THESE DEFECTIVE CALIPERS? I AM VERY CONCERNED FOR MY FAMILY'S SAFETY. THESE PROBLEMS WERE NOTICED WHILE DRIVING THE CAR AND A GRINDING SOUND CAME FROM THE REAR OF THE CAR.

Components: AIR BAGS SEAT BELTS

April 28, 2019
NHTSA ID Number: 11204515
Consumer Location: OAK HARBOR, WA
VIN: JA4AZ2A33HZ****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SWERVED TO AVOID A DEER AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT RESTRAINED THE DRIVER TOO TIGHTLY. THE DRIVER SUSTAINED INJURIES TO THE LEFT SHOULDER AND COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. THE INSURANCE COMPANY WAS NOTIFIED AND PLANNED TO TOW THE VEHICLE TO A FACILITY FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

Components: ELECTRICAL SYSTEM

September 20, 2018
NHTSA ID Number: 11202787
Consumer Location: FLEMING ISLAND, FL
VIN: JA4AD3A37HZ****

Summary of Complaint

VEHICLE FIRST PRESENTED WITH THE CHECK ENGINE SOON LIGHT ILLUMINATING. THIS HAPPENED SIMULTANEOUSLY WITH THE ENGINE LOSING SPEED. THE CAR DECREASED BY TEN MPH WHILE I WAS DRIVING ON A MAJOR HIGHWAY. WITH THE FOOT PUSHING DOWN ON THE GAS PEDAL NO ACCELERATION WAS ABOUT TO OCCUR FOR SEVERAL SECONDS. THE VEHICLE THEN RETURNED CONTROL BACK TO ME AND I WAS ABLE TO REGAIN HIGHWAY SPEEDS. I HAVE TAKEN TO THE LOCAL MITSUBISHI DEALER BEGINNING AS FAR BACK AS SEPT OF 2018 THIS CAR FIVE TIMES FULLY UNDER WARRANTY. FIVE TIMES THEY RETURNED THE CAR ASSURING ME THE PROBLEM WAS RESOLVED. I HAVE RECALL SR-17-005 OF CERTAIN OUTLANDERS AND LANCERS THAT I LOCATED ONLINE. UNDER THE NHTSA WEBSITE MY VIN IS NOT UNDER RECALL, HOWEVER THE RELAY IS WHAT THEY TOLD ME WAS WRONG AND REPAIRED. THE EXPERIENCES AND DESCRIPTION OF SYMPTOMS MATCH RECALL ACCORDINGLY. THE CHECK ENGINE LIGHT ILLUMINATED AGAIN YESTERDAY 04/22/19 AND I WILL AGAIN BE RETURNING TO THE DEALERSHIP. NOW THOUGH I HAVE LOST MY CONFIDENCE IN THEIR ABILITY TO RECTIFY THE PROBLEM.

Components: AIR BAGS SERVICE BRAKES

January 25, 2019
NHTSA ID Number: 11176172
Consumer Location: PROCTORVILLE, OH
VIN: JA4AZ3A37HZ****

Summary of Complaint

TL* THE CONTACT OWNED A 2017 MITSUBISHI OUTLANDER. WHILE THE CONTACT WAS MERGING INTO TRAFFIC, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO GMC MOSSES (5200 ROUTE 60 EAST, HUNTINGTON, WV, 877-332-3584). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE INSURANCE AGENCY. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE PERFORMED AS DESIGNED. THE FAILURE MILEAGE WAS 21,000.

Components: SERVICE BRAKES

September 23, 2018
NHTSA ID Number: 11130958
Consumer Location: MART, TX
VIN: JA4AD2A37HZ****

Summary of Complaint

FROM TIME TO TIME THE BRAKES DON'T WANT TO WORK RIGHT IF YOU HAVE TO PRESS THEM KINDA HARD THEY JUST MAKE YOU KEEP GOING LIKE YOU ARE SLIDING

Components: POWER TRAIN ENGINE

August 10, 2018
NHTSA ID Number: 11128409
Consumer Location: LAS VEGAS, NM
VIN: JA4AZ3A34HZ****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DRIVE ABOVE 5 MPH. THE VEHICLE WAS TOWED TO MARK'S CASA CHRYSLER JEEP (LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400), BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,727.

Components: SERVICE BRAKES

July 07, 2018
NHTSA ID Number: 11121954
Consumer Location: DENVER, CO
VIN: JA4AZ3A31HZ****

Summary of Complaint

EMERGENCY BRAKE AND "AUTO HOLD" FAIL. I WAS AT STOP LIGHT AND HAD THE AUTO HOLD ACTIVATED. I HAD BEEN AT THE STOP BEHIND ANOTHER VEHICLE FOR ABOUT 45 SECONDS BEFORE A BUNCH OF WARNING LIGHTS CAME UP AND THE DASH STATED EMERGENCY BRAKE FAULT, AUTO HOLD UNAVAILABLE AND THE VEHICLE BEGAN TO ROLL FORWARD. I WAS ABLE TO STOP THE VEHICLE SAFELY. I TURNED THE VEHICLE OFF THEN BACK ON AND THE FAULTS WERE GONE. NO STORED CODES HAD COME UP.

Components: SEATS

August 02, 2018
NHTSA ID Number: 11115575
Consumer Location: BOLINGBROOK, IL
VIN: JA4AZ3A36HZ****

Summary of Complaint

DRIVER SEAT ROCKS BACK AND FORTH (BRAKING AND ACCELERATING) I'M AFRAID SEAT MAY BECOME SO LOSE THAT IT CAN BREAK BACK CAUSING A SAFETY ISSUE. DEALERSHIP SAID MITSUBISHI IS AWARE BUT THEY HAVE NOT DONE ANYTHING TO FIX THE ISSUE. I AM 2000 MILES AWAY FROM MY BUMPER TO BUMPER WARRANTY TO EXPIRE. I FEEL I WAS JUST BRUSHED AWAY. *TT *TR

Components: AIR BAGS

June 26, 2018
NHTSA ID Number: 11104577
Consumer Location: LEAGUE CITY, TX
VIN: JA4AP3AW8HZ****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MAY DEPLOY. THE CONTACT CALLED AUTONATION MITSUBISHI AT (281) 766-7260 (LOCATED AT 7200 GULF FWY, HOUSTON, TX 77017) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 692.

Components: VISIBILITY/WIPER

April 28, 2018
NHTSA ID Number: 11090827
Consumer Location: BOTHELL, WA
VIN: JA4AD2A30HZ****

Summary of Complaint

WHILE DRIVING DOWN THE INTERSTATE IN THE RAIN, MY WIPERS DISCONTINUED WORKING. THERE IS NO BLOCKAGE AND THE VEHICLE IS LESS THAN A YEAR OLD

Components: VISIBILITY UNKNOWN OR OTHER

April 21, 2018
NHTSA ID Number: 11090085
Consumer Location: OMAHA, NE
VIN: JA4AZ3A30HZ****

Summary of Complaint

GLASS SPONTANEOUSLY CRUMBLED AND SHATTERED ON REAR PASSENGER DOOR. THE VEHICLE WAS PARKED AT HOME IN MY DRIVEWAY. WE WERE GETTING INTO THE VEHICLE AS USUAL IN THE MORNING TO LEAVE FOR THE DAY. THE DOOR WAS NOT SLAMMED, THERE WERE NO VISIBLE CRACKS, SCRATCHES, OR CHIPS ON THE GLASS. NO VISIBLE DAMAGE TO THE VEHICLE OR BLUNT OBJECTS IN THE AREA THAT WOULD INDICATE FOUL PLAY. WE COULD NOT FIND ANYTHING THAT WOULD EXPLAIN SUCH A RANDOM BREAKING OF THE GLASS. MY DAUGHTER SUSTAINED MINOR CUTS ON HER LEG FROM THE GLASS FALLING INTO THE REAR PASSENGER SEAT. FIRST AID WAS GIVEN, BUT NO IMMEDIATE MEDICAL ATTENTION WAS NECESSARY.

Components: SERVICE BRAKES

September 15, 2017
NHTSA ID Number: 11053298
Consumer Location: FREEPORT, NY
VIN: JA4AZ3A38HZ****

Summary of Complaint

2017 MITSUBISHI OUTLANDER. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES AND DEALERS REFUSAL TO REPAIR VEHICLE. *LD THE CONSUMER STATED THE FAILURE WAS INTERMITTENT; THEREFORE, THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. *JS

Components: VEHICLE SPEED CONTROL SERVICE BRAKES

November 18, 2017
NHTSA ID Number: 11056805
Consumer Location: SHREVEPORT, LA
VIN: JA4AP3AU8HZ****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, BUT THE BRAKE PEDAL FAILED. TO AVOID CRASHING INTO A MOTORCYCLE, THE CONTACT HAD TO SWERVE TO THE LEFT AND CRASHED INTO A CURB AND FIRE HYDRANT. THE VEHICLE THEN WENT AIRBORNE INTO A CANAL. THE BRAKE PEDAL CONNECTION DETACHED. THE CONTACT SUSTAINED BACK, LEFT LEG, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TT *TR

Components: POWER TRAIN ELECTRONIC STABILITY CONTROL ENGINE

September 05, 2017
NHTSA ID Number: 11022245
Consumer Location: LOS ANGELES, CA
VIN: JA4AP3AU5HZ****

Summary of Complaint

I BOUGHT MY WIFE A NEW 2017 MITSUBISHI OUTLANDER SPORT ES FOR OUR ANNIVERSARY ON 1/24/2017. THE DOESN'T EVEN HAVE 5K MLS ON IT. RECENTLY ON 9/5/17 THE CAR STARTED TO ACT WEIRD. FROM A STOP TO GO THE CAR WOULD NOT DRIVE NORMAL. IT HAS A SLOW GET UP TO CATCH SPEED. IT DRIVES LIKE 10MPH FOR A WILE AND THEN SOMETIMES GOES BACK TO NORMAL. SHE HAS TO TURN THE IGNITION FROM ON TO OFF SO THE CAR KIND OF GOES BACK TO DRIVING NORMALLY AGAIN.

Components: LATCHES/LOCKS/LINKAGES

July 01, 2017
NHTSA ID Number: 11021454
Consumer Location: SAN ANTONIO, TX
VIN: JA4AD3A31GZ****

Summary of Complaint

TL* THE CONTACT OWNS A 2017 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V233000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MISSION MITSUBISHI (9800 PEDRO AVE, SAN ANTONIO, TX 78216, PHONE NUMBER: (210) 342-2886) AND WAS INFORMED THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: SEATS

July 14, 2017
NHTSA ID Number: 11020869
Consumer Location: PENNOCK, MN
VIN: JA4AZ3A31HZ****

Summary of Complaint

POWER DRIVER SEAT ROCKS FORWARD AND BACK DURING ACCELERATION, STOPPING, STATIONARY AND GOING OVER BUMPS. THIS HAPPENS ON CITY STREETS AND ON THE HIGHWAY. SEVERITY OF ROCKING MOTION VARIES DEPENDING ON SEAT HEIGHT ADJUSTMENT. HAD SEAT REPLACED AND REPLACEMENT HAS BEEN DOING THE SAME. HAS BEEN DOING IT SINCE NEW

MITSUBISHI OUTLANDER Sold

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