2015 NISSAN MURANO VIN: 5N1AZ2MG1FN288020

TBD
Condition
Run & Drive
Damage
Collision
Title
Non-Repairable

VIN 5N1AZ2MG1FN288020 Decoding Nissan Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

NISSAN

Manufacturer Name

NISSAN NORTH AMERICA, INC.

Model

Murano

Model Year

2015

Plant City

CANTON

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant Company Name

Nissan North America Inc.

Plant State

MISSISSIPPI

Series2

Wagon Body Style

Note

6th digit (Model Change Number Code) is 2

Body Class

Crossover Utility Vehicle (CUV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4x2

Engine Number of Cylinders

6

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Fuel Type - Primary

Gasoline

Seat Belt Type

Manual

Other Restraint System Info

Front row: 3-point manual belts; 2nd row: outboard and center 3-point belts.

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2015 NISSAN MURANO Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
15.1%

2015 NISSAN MURANO Safety Features

Advanced Safety Features

Rearview Video Systems Standard

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 5N1AZ2MG1FN288020

Components: POWER TRAIN

September 01, 2021
NHTSA ID Number: 11438457
Consumer Location: JUNCOS, PR
VIN: 5N1AZ2MG1FN****

Summary of Complaint

On several occasions while the car is being driven, the transmission goes into neutral by itself and stops responding to the throttle without any warning. This puts drivers at serious risk since the car while following its inertial movement must move to the side of the road or it could stop in the middle of the lane. According to the car's maintenance record, the transmission was replaced in 2017 however it failed again in 2021. The car was taken to the dealer for diagnosis and his recommendation was to repair the transmission at my own cost of $ 4000.

Components: ENGINE AND ENGINE COOLING

October 12, 2016
NHTSA ID Number: 10916026
Consumer Location: CHARLOTTE, NC
VIN: 5N1AZ2MG1FN****

Summary of Complaint

THIS CAR CAUGHT FIRE WHILE PARKED IN THE GARAGE WITH THE KEY OUT, BURNING DOWN THE HOUSE OF [XXX]. I AM SUBROGATION COUNSEL TO THEIR INSURER, ERIE INSURANCE COMPANY. WE HAVE SET A DATE OF OCTOBER 27, 2016 TO CONDUCT A SCENE INSPECTION AND INVITE NHTSA TO SEND SOMEONE TO ATTEND. THE DATE MAY CHANGE, SO PLEASE HAVE SOMEONE CONTACT ME TO KEEP IN TOUCH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: AIR BAGS

August 01, 2016
NHTSA ID Number: 10895654
Consumer Location: FARMINGTON, MI
VIN: 5N1AZ2MG1FN****

Summary of Complaint

2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO RECALL R1609 SAFETY ISSUE WITH THE OCCUPANT CLASSIFICATION SYSTEM- OCS INCORRECTLY CLASSIFIES AN ADULT PASSENGER AS A CHILD/AS AN EMPTY SEAT AND SWITCHES OFF THE PASSENGER AIRBAG. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE OCS MADE A WRONG DETERMINATION. THE CONSUMER STATED THE SAFETY ISSUE STILL REMAINS A PROBLEM. *JB

Components: STRUCTURE SEATS

January 01, 2016
NHTSA ID Number: 10715862
Consumer Location: SUMMERFIELD, FL
VIN: 5N1AZ2MG1FN****

Summary of Complaint

2015 NISSAN MURANO. CONSUMER WRITES IN REGARDS TO VEHICLE HOOD AND FRONT SEATS ISSUES. *SMD THE CONSUMER STATED THE FIRST ISSUE WITH THE VEHICLE WAS A BLINDING GLARE THAT CAME FROM THE REAR OF THE 3.5 INCH HOOD WHEN THE SUN WAS HIGH. THE SECOND AREA OF CONCERN WAS THE TRIM OR MORE IMPORTANTLY THE LACK OF IT ON THE FRONT DRIVER AND PASSENGER SEATS. THE SIDE TRIM ON BOTH SEATS WRAPPED AROUND THE FRONT OF EACH SEAT AND ABRUPTLY ENDED. THE CONSUMER STATED WHEN A PASSENGER OR DRIVER EXITED THE VEHICLE, THE HEEL OF THEIR SHOES WOULD OCCASIONALLY CATCH ON THE UN-FINISHED END OF THE TRIM. ALSO, THE MECHANICAL EQUIPMENT THAT OPERATED THE POWER SEATS WERE FULLY EXPOSED. *JB THE CONSUMER STATED THE ONLY RESPONSE HE EVER RECEIVED FROM THE DEALER, WAS NO FAULT CODES FOUND. UPDATED 02/11/16. *JB

Components: AIR BAGS

December 31, 2014
NHTSA ID Number: 10809816
Consumer Location: SUMMERFIELD, FL
VIN: 5N1AZ2MG1FN****

Summary of Complaint

PASSENGER AIR BAG IS INTERMITTENTLY DISABLED WITH PASSENGER IN PASSENGER SEAT. PROBLEM HAS REOCURED INTERMITTENTLY NUMEROUS TIMES SINCE WE PURCHASED VEHICLE (DEC 2014) HOWEVER DEALER SAYS CANNOT FIX UNTIL IT FAIL SO THEY CAN SEE IT. CODE NO FAULT FOUND IS ALL THEY WILL TELL US. DEALER HAS MADE NO ATTEMPT TO FIX PROBLEM OTHER THAN READ CODES. NO PARTS REPLACED, NO ADJUSTMENTS MADE NO TROUBLESHOOTING OF ANY KIND AS FAR AS I KNOW. NISSAN CORPORATE PREFERS TO DENY PROBLEM EXISTS. PROBLEM OCCURS WITH WIFE IN SEAT AS SHE IS FREQUENT PASSENGER. DEALER NEVER ASK HER TO SIT IN SEAT TO CHECK CODES AT THAT TIME. HAVE 6 PAGE DOCUMENT THAT NISAN PROVIDED THAT TELLS ONE HOW TO SIT IN SEAT, MORE A CYA DOCUMENT FROM NISSAN. DOC SAYS THERE MAY BE AN OBJECT PLACED UNDER THE FRONT SEAT BUT IF YOU NOTICE NISSAN ELECTED TO REMOVE THE TRIM ON 2015 MODELS THAT KEEPS THE TRASH OUT. ALSO HAVE COPY OF DECEMBER 2015 CONSUMER REPORTS THAT LIST THIS EXACT PROBLEM FOR ANOTHER NISSAN MODE, (LOWER LH CORNER). HONEST DEALERS WILL ADMIT THERE IS A PROBLEM, OURS WILL NOT! DEALER HANDS ARE TIED BY NISSAN USA AS THEY CANNOT SWAP PARTS WITHOUT CORPORATES APPROVAL. PROBLEM OCCURS JUST AFTER YOU START VEHICLE WITH PASSENGER IN PASSENGER SEAT, AIR BAG DISABLED LIGHT MAY GO OFF IN 1 MIN, 3 MIN OR 30 OR MORE MIN AS VEHICLE IS DRIVEN. CANNOT MAKE IT HAPPEN OR MAKE LIGHTT GO OFF. AM WORRIED IF WE HAVE ACCIDENT WHEN AIR BAG IS DISABLED HOW MUCH PROTECTION DOES MY WIFE HAVE OR MORE IMPORTANTLY MUCH HAS SHE LOST. PROBLEM OCCURS BOTH IN CITY AND HIGHWAY DRIVING.

Components: ENGINE

November 17, 2021
NHTSA ID Number: 11441049
Consumer Location: ARBOR VITAE, WI
VIN: 5N1AZ2MH9FN****

Summary of Complaint

My car would jerk/chug at about 20 mph and it just kept getting worse as time went on. On 11/17/21 it wouldn’t drive or go over 10 mph. And today 11/19/21 it won’t even start!! I am now getting it towed to a ln auto place.

Components: ELECTRICAL SYSTEM SEATS

January 08, 2020
NHTSA ID Number: 11436389
Consumer Location: FREEHOLD, NJ
VIN: 5N1AZ2MHXFN****

Summary of Complaint

The climate control drivers seat does not operate. Nissan is aware of the situation and have issued a technical bulletin 1/17/19 Classification #EL18-035 Reference # NTB19-004. There are at least 1000 cases sited on the internet. I would like to know if there will be a recall issued as this is a safety fire hazard.

Components: STRUCTURE

August 14, 2021
NHTSA ID Number: 11436065
Consumer Location: ATLANTA, GA
VIN: 5N1AZ2MH9FN****

Summary of Complaint

My drivers side door is locked. I started my car, drive off and it auto locks at a certain speed. When I stopped I was unable to unlock the door. I was forced to climb out the passenger side. The car had a manual key lock, this also failed, it will lock the other doors but will not unlock any of them. It failed and there is no manual way to open the door. This is a major safety issue, if I was involved in an accident I would have been trapped in the car. I approached Nissan. They laughed it off and say my car is out of warranty so I must pay to repair this. I understand that, but this is not a broken light or a leaking fuel tank, this failure is a major fail in keeping me safe in my vehicle. When I took it to the dealer for repair they gave me an estimate based on a similar case they had a few weeks before, and I read numerous reports from others owners of vehicles on the internet.

Components: POWER TRAIN

August 22, 2021
NHTSA ID Number: 11430081
Consumer Location: BUCKHANNON, WV
VIN: 5N1AZ2MH0FN****

Summary of Complaint

My check engine light came on. We hooked a snap on scanner to it. It said code P17F1. There is a recall but not when I enter my vin number.

Components: POWER TRAIN

May 12, 2021
NHTSA ID Number: 11416782
Consumer Location: CAPE CORAL, FL
VIN: 5N1AZ2MG6FN****

Summary of Complaint

TOOK VEHICLE TO NISSAN DEALER FOR REGULAR OIL CHANGE (SERVICE LIGHT ON). VEHICLE HAD HAD A COUPLE OF HESITATIONS SOMEWHAT LIKE HAVING WATER IN THE GAS. THIS HAPPEN WHEN AFTER STOPPING AND THEN TAKING OFF THE HESITATION OCCURRED. NISSAN CHECKED AND THE TRANSMISSION HAS TO BE REPLACED-ONLY 46,000 MILES ON CAR? I DO HAVE AN EXTENDED WARRANTY, THAT I PURCHASED WHEN I BOUGHT THE CAR. IF NISSAN IS HAVING THIS PROBLEM WITH THESE TRANSMISSIONS, THEY SHOULD BE AUTOMATICALLY REPLACING THEM. THE VEHICLE IS CURRENTLY AT NISSAN DEALER WAITING FOR THE NEW TRANSMISSION.

Components: ELECTRICAL SYSTEM VEHICLE SPEED CONTROL FORWARD COLLISION AVOIDANCE

October 01, 2020
NHTSA ID Number: 11416016
Consumer Location: FAIRMONT, WV
VIN: 5N1AZ2MH5FN****

Summary of Complaint

UNAVAILABLE FRONT RADAR OBSTRUCTION LIGHT COMES ON AND STAYS ON AFTER DRIVING. PROBLEM OCCURS EVERY TIME I DRIVE MORE THAN A SHORT DISTANCE. LIGHT IS NEVER ON WHEN I START THE CAR.

Components: POWER TRAIN

April 28, 2021
NHTSA ID Number: 11415092
Consumer Location: SAN DIEGO, CA
VIN: 5N1AZ2MH5FN****

Summary of Complaint

AT ABOUT 47,000 MILES ON THE VEHICLE, WAS DRIVING AT APPROXIMATELY 70 MPH AND VEHICLE BEGAN TO JUDDER VIOLENTLY SHAKING REAR OF VEHICLE CAUSING DIFFICULTY TO CONTROL VEHICLE.

Components: FORWARD COLLISION AVOIDANCE

February 06, 2021
NHTSA ID Number: 11414195
Consumer Location: Unknown
VIN: 5N1AZ2MG2FN****

Summary of Complaint

THE FORWARD COLLISION STOPS WORKING AFTER DRIVING THE CAR ONLY A COUPLE OF MILES... HAVE TAKEN TO THE DEALER AND THEY SAID IT WAS BECAUSE OF LOW VOLTAGE FROM THE BATTERY... REPLACED THE BATTERY AND THE PROBLEM STILL HAS HAPPENED.. IT ONLY RESETS AFTER THE CAR HAS BEEN TURNED OFF AND BACK ON AGAIN BUT THE INDICATOR LIGHT COMES ON AGAIN AFTER DRIVING A COUPLE MILES AGAIN

Components: POWER TRAIN

March 06, 2021
NHTSA ID Number: 11408328
Consumer Location: JONESBORO, AR
VIN: 5N1AZ2MH0FN****

Summary of Complaint

CAR WILL HARD START, CHECK ENGINE LIGHT ON. DRIVE FINE BUT AFTER STOPPING OR SLOWING DOWN, TRACTION CONTROL LIGHT COMES ON AND RPMS WILL NOT GO OVER 3000. CAR WILL NOT ACCELERATE AND HAVE TO PULL OVER, TURN OFF AND RESTART.

Components: UNKNOWN OR OTHER

April 09, 2021
NHTSA ID Number: 11407711
Consumer Location: COLUMBIA, MO
VIN: 5N1AZ2MH1FN****

Summary of Complaint

MY WIFE WAS DRIVING THE VEHICLE DOWN THE HIGHWAY WITH NO ONE AROUND WHEN THE SUNROOF SPONTANEOUSLY EXPLODED WITHOUT WARNING. SHE IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP AND TOOK PHOTOS. YOU CAN CLEARLY SEE THAT THE SUNROOF GLASS EXPLODED UP AND OUTWARD - NOT INDICATIVE OF AN OBJECT HITTING THE SUNROOF CAUSING IT TO EXPLODE. MY ONE YEAR OLD SON WAS ALSO IN THE VEHICLE AT THE TIME IT EXPLODED. LUCKILY, THE SHADE WAS CLOSED BECAUSE HE HAD TAKEN A NAP EARLIER THAT DAY. HOWEVER, IF THE SHADED WASN'T CLOSED, MY WIFE AND SON WOULD HAVE BEEN COVERED IN GLASS. ALSO, THE EXPLOSION WAS SO LOUD AND STARTLING, SHE NEARLY WRECKED. WE TOOK THE VEHICLE TO THE SAME DEALERSHIP WE BOUGHT IT AND PURCHASED THE EXTENDED WARRANTY FROM BUT THEY ARE STILL REFUSING TO PAY FOR IT.

Components: ENGINE

August 01, 2020
NHTSA ID Number: 11395231
Consumer Location: SPRINGFIELD, OH
VIN: 5N1AZ2MH5FN****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. ADDITIONALLY, THERE WAS OIL LEAKING FROM ENGINE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER JEFF SCHMITT NISSAN LOCATED AT 725 ALPHA RD, BEAVERCREEK, OH 45434 WHO DIAGNOSED THAT THE TRANSMISSION, ENGINE AND CATALYTIC CONVERTER WERE FAULTY AND NEEDED TO BE REPLACED. THE ENGINE, TRANSMISSION AND CATALYTIC CONVERTER WERE REPLACED HOWEVER, THE FAILURE RECURRED APPROXIMATELY 3,000 MILES LATER. THE ENGINE WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Components: POWER TRAIN

March 17, 2017
NHTSA ID Number: 11386469
Consumer Location: OLYMPIA, WA
VIN: 5N1AZ2MH5FN****

Summary of Complaint

PURCHASED THE 2015 MURANO WITH 2200 MILES FROM OLYMPIA NISSAN IN OLYMPIA, WA. DID NOT GET THE EXTRA WARRANTY BECAUSE WE TRUSTED NISSAN AND THE CAR WAS BASICALLY NEW. ABOUT TWO YEARS AFTER PURCHASING IT, WE COULD FEEL A SLIGHT HESITATION WHEN ACCELERATING FROM LOW TO HIGHER SPEEDS. IT HAPPENED MORE WHEN DRIVING ON CITY STREETS BUT ALSO HAPPENED PERIODICALLY ON THE FREEWAY. MY HUSBAND THOUGHT IT MIGHT BE THE GAS HE WAS USING. THE MISSING CONTINUED AND GOT PROGRESSIVELY WORSE. HE TOOK HIS CAR IN TO NISSAN FOR ALL HIS OIL CHANGES AND EVERYTHING ELSE THAT THEY SUGGESTED. HE MENTIONED THE PROBLEM BUT THEY COULD NOT FIND ANYTHING. THIS WAS BROUGHT UP DURING THE WARRANTY PERIOD. I STARTED DRIVING THE CAR RECENTLY AFTER MY HUSBAND PASSED AWAY AND IT WAS QUITE OBVIOUS THAT THE PROBLEM HAD GOTTEN MUCH WORSE. I TOOK IT TO GOODYEAR AND HAD THE EJECTORS CLEANED AND SPARK PLUGS REPLACED BUT THIS DID NOT SOLVE THE PROBLEM. GOODYEAR OFFERED TO TAKE IT TO NISSAN TO BE CHECKED ON THEIR COMPUTER. THEY DETERMINED I NEEDED A NEW TRANSMISSION. THIS CAR IS FIVE YEARS OLD WITH 75,000 MILES! AFTER RESEARCHING THE ISSUE, I FOUND THAT THIS HAS BEEN AN ONGOING PROBLEM WITH NISSAN'S CVT TRANSMISSION. I AM ANGRY AND FRUSTRATED. I HAVE A CAR I AM AFRAID TO DRIVE. I BELIEVE THIS SHOULD HAVE BEEN FIXED THROUGH A RECALL OR AN EXTENSION OF THE ORIGINAL WARRANTY. THIS HAS HAPPENED TO MANY PEOPLE. IT'S TIME FOR THE ISSUE TO BE RESOLVED. MY HUSBAND TOOK THE CAR TO NISSAN FAITHFULLY FOR OIL CHANGES AND ANYTHING ELSE THAT CAME UP. THEY NEVER ONCE MENTIONED A PROBLEM WITH THE TRANSMISSION.

Components: ELECTRICAL SYSTEM

May 23, 2020
NHTSA ID Number: 11374274
Consumer Location: KISSIMMEE, FL
VIN: 5N1AZ2MH3FN****

Summary of Complaint

THE LIFTGATE WON'T OPEN EITHER WITH THE KEY FOB OR MANNUALY EVERY TIME I HAVE TO UNHOOK THE BATTERY TO RESET VEHICLE WAS NOT IN MOTION, OPENING THE HOOD EVERY TIME THIS HAPPENS TO RESET THE LIFTGATE IS NOT IDEAL

Components: SERVICE BRAKES, HYDRAULIC

November 18, 2019
NHTSA ID Number: 11366896
Consumer Location: DOVER, NH
VIN: 5N1AZ2MH4FN****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V807000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AND SCHEDULED AN APPOINTMENT AT SOMERSWORTH NISSAN (285 NH-108, SOMERSWORTH, NH 03878, (603) 692-5200) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Components: FUEL/PROPULSION SYSTEM

October 02, 2020
NHTSA ID Number: 11365766
Consumer Location: BETHLEHEM, PA
VIN: 5N1AZ2MH3FN****

Summary of Complaint

VEHICLE INFREQUENTLY SURGES WHEN INITIALLY PRESSING DOWN ON THE GAS PEDAL. ALSO IT HAPPENS WHEN DRIVING AND PULLING UP BEHIND VEHICLES AT STOP SIGNS OR TRAFFIC LIGHTS. IT CAUSED AN ACCIDENT WHEN TRYING TO PARK IN A TIGHT SPOT. SURGE WHEN TRYING TO EASE FORWARD CAUSED VEHICLE TO RUN ONTO STONE WALL. NOT AN ACCIDENT INVOLVING AN PERSONAL INJURY BUT POTENTIAL IS THERE FOR A SERIOUS ACCIDENT. UNRELIABLE ACCELERATION IS A POTENTIALLY DANGEROUS ISSUE. A SECOND OCCASION WAS IN TRAFFIC AFTER MERGING OFF A FREEWAY. SEVERAL CARS WERE WAITING AT STOP SIGN. AS EACH PULLED OUT WE ALL EASED UP. WHEN I TRIED TO EASE UP IT SURGED ON ME AND ALMOST PUT ME INTO REAR OF CAR IN FRONT OF ME.

Components: VEHICLE SPEED CONTROL SERVICE BRAKES

September 23, 2020
NHTSA ID Number: 11364293
Consumer Location: BIG PINE KEY, FL
VIN: 5N1AZ2MG7FN****

Summary of Complaint

FOR THE SECOND TIME MY FRONT COLLISION BRAKING SYSTEM SENSOR HAS COME ON AND DISENGAGED MY CRUISE CONTROL WHILE I HAVE BEEN TRAVELING AT A HIGH RATE OF SPEED ON THE HIGHWAY. DEALERSHIP HAS CONFIRMED THIS CODE WHEN TAKEN INTO SHOP. THIS COULD CAUSE THE CAR TO BRAKE SUDDENLY WHILE DRIVING. NISSAN HAS NOT ISSUED A RECALL. I HAVE BEEN QUOTED OVER $1200.00 TO FIX. THIS HAS BEEN REPORTED ON MANY OCCASIONS. WHY HASN'T A RECALL BEEN ISSUED? I AM NOW AFRAID TO DRIVE MY VEHICLE WITH THIS FAULTY SENSOR.

Components: ELECTRONIC STABILITY CONTROL

May 10, 2020
NHTSA ID Number: 11362699
Consumer Location: Unknown
VIN: 5N1AZ2MG2FN****

Summary of Complaint

THE CRASH COLLISION SENSOR IS NOT WORKING... THE L.E.D. LIGHT COMES ON AND DOES NOT ALLOW YOU TO EVEN USE CRUISE CONTROL.. IT STOPS WORKING AFTER ABOUT 5 MINUTES OF DRIVING..

Components: SERVICE BRAKES

September 25, 2020
NHTSA ID Number: 11361195
Consumer Location: HANOVER PARK, IL
VIN: 5N1AZ2MH5FN****

Summary of Complaint

THE RECALL SERVICE WAS PERFORMED AS PROMISED. I DO HAVE TO ADD THOUGH THAT SHORTLY AFTER HAVING PICKED THE CAR UP, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT STARTED TO GO OFF OCCASIONALLY AFTER NORMALLY APPLYING THE BRAKES. THEN THE LIGHT WOULD GO ON AT RANDOM TIMES WITHOUT HAVING APPLIED THE BRAKES. I RETURNED THE CAR TO THE DEALERSHIP AND THEY MENTIONED THAT IT WAS PROBABLY A COINCIDENT THAT THIS HAPPENED. I THOUGHT THAT THIS WAS SUSPECT THOUGH AS I NEVER HAD ANY ISSUES WITH THE LIGHT AND THE SYSTEM PRIOR TO BRINGING THE CAR IN FOR THE ABS MODULE RECALL. I STILL FEEL THAT SOMETHING WAS TWEAKED OR THE SYSTEM'S FAILURE WAS EXACERBATED BY HAVING HAD WORK PERFORMED ON IT, DESPITE THE ABS MODULE BEING LOCATED ON THE FIREWALL AND THE AEB SENSOR LOCATED IN THE FRONT GRILL. I ALSO HAVE SEEN ON THE INTERNET THAT 2015,2016,2017 AND 2018 MODEL YEAR ROGUES,ROGUE SPORT, MURANOS, ALTIMAS, MAXIMAS, LEAFS, SENTRAS, ARMADA'S AND PATHFINDERS HAVE ALL BEEN IMPACTED BY AEB ISSUES. THE MOST DANGEROUS, WHEN THE VEHICLE GOES INTO AEB MODE FOR NO REASON AND APPLIES THE BRAKES. THERE IS A CLASS ACTION LAWSUIT IN PROCESS NOW AND SOME TSB'S THAT YOU HAVE ISSUED FOR FIXES. I HAVE OWNED OR OWN 4 NISSANS SINCE 2010...A 2010 NISSAN SENTRA WHICH WAS RECENTLY REPLACED BY A 2019 NISSAN SENTRA AND MY 2015 MURANO WHICH REPLACED MY 2011 INFINIT G7XS. I HAVE NEVER HAD ANY MAJOR SERVICE ISSUES WITH ANY OF THEM WITH THE EXCEPTION OF THIS MOST RECENT $1006.62 REPAIR WHICH THE DEALER SAID WOULD NOT BE COVERED AS IT WAS INCIDENTAL TO THE RECALL REPAIR. I FEEL THE ONUS IS ON NISSAN TO REIMBURSE ME FOR THIS REPAIR AS THERE IS ENDLESS PROOF ON THE INTERNET THAT THIS FEATURE HAS AND WILL CONTINUE TO CAUSE PROBLEMS FOR THE ABOVE VEHICLES IT WAS INSTALLED ON. PLEASE ADVISE ME AS TO HOW YOU INTEND TO HANDLE MY ISSUE. THANK YOU, [XXX] EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: VEHICLE SPEED CONTROL UNKNOWN OR OTHER

September 07, 2020
NHTSA ID Number: 11360827
Consumer Location: BRIGHTON, CO
VIN: 5N1AZ2MH2FN****

Summary of Complaint

THE EMERGENCY BRAKING SYSTEM SHUTS OFF WITH NO WARNING AND IN TURN DEACTIVATES THE ADAPTIVE CRUISE CONTROL. THIS HAS HAPPENED SEVERAL TIMES AND THE LAST OCCURRENCE HAPPENED ON A TWO LANE HIGHWAY IN CLEAR WEATHER CONDITIONS WITH AN 18-WHEELER FOLLOWING IN CLOSE PROXIMITY. WHEN I BROUGHT THE VEHICLE TO THE MECHANIC AT THE DEALERSHIP, THE CODE SHOWED THAT THE DISTANCE SENSOR 'MUST BE REPLACED' BECAUSE IT WAS OUT-OF-DATE. WHEN I ASKED THE MANUFACTURER OF THE CAR TO PAY FOR THE REPLACEMENT, THEY REFUSED. I HAVE DEALT WITH FOUR PEOPLE AT THE CORPORATE OFFICE AND THEY REFUSE TO PAY THE $1400 TO REPLACE THE FAULTY FACTORY ORIGINAL PART. ALSO NOTE, I HAVE REPLACED THE TRANSMISSION TWO TIMES IN 9 MONTHS ON THIS VEHICLE AND THOSE WERE COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. I AM BEGINNING TO SUSPECT I HAVE A LEMON.

Components: SERVICE BRAKES, HYDRAULIC

November 01, 2019
NHTSA ID Number: 11360513
Consumer Location: PERRYVILLE, MO
VIN: 5N1AZ2MH4FN****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V087000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN SINCLAIR NISSAN (478 SIEMERS DR, CAPE GIRARDEAU, MO 63701) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Components: UNKNOWN OR OTHER

April 02, 2020
NHTSA ID Number: 11353446
Consumer Location: PUYALLUP, WA
VIN: 5N1AZ2MH0FN****

Summary of Complaint

THE FORWARD COLLISION AVOIDANCE LIGHT FREQUENTLY COMES ON WHEN I START MY CAR. SOMETIMES RESTARTING THE CAR WILL MAKE IT GO OFF. WHEN THE LIGHT IS ON, ALL MY CAMERAS, CRUISE CONTROL & SIDE SENSOR LIGHTS DO NOT FUNCTION. MY BIGGEST FEAR IS THAT THE CAR WILL STOP ITSELF IN TRAFFIC. I AM AFRAID TO DRIVE THIS CAR. I TOOK IT TO MY DEALERSHIP. THEY PUT IN A NEW SENSOR ($1300). THE LIGHT WAS BACK ON THE NEXT DAY. ANOTHER SENSOR WAS PUT IN. AFTER A MONTH, THE LIGHT IS BACK ON. THE CAR GOES BACK TO THE DEALER TOMORROW.

Components: VEHICLE SPEED CONTROL SERVICE BRAKES

August 31, 2020
NHTSA ID Number: 11352543
Consumer Location: KINGSPORT, TN
VIN: 5N1AZ2MH8FN****

Summary of Complaint

I PURCHASED THIS VEHICLE FROM THE LOCAL NISSAN DEALER IN OCTOBER 2019. SINCE THEN, THE FORWARD EMERGENCY BRAKING SYSTEM CONTINUALLY TURNS OFF WITHIN JUST A FEW MILES OF DRIVING THE CAR. THIS ALSO SHUTS DOWN THE CRUISE CONTROL TO THE VEHICLE. I HAVE TAKEN THE VEHICLE BACK TO THE NISSAN DEALERSHIP SEVERAL TIMES WHERE I HAD TO PAY FOR THEM TO REPLACE THE RADAR SENSOR THAT CONTROLS THE SYSTEM. IT DID NOT HELP AND THE PROBLEM OCCURS STILL EVERY SINGLE TIME I DRIVE THE VEHICLE. THE ONLY WAY TO RE-ENGAGE THE SYSTEM IS TO STOP THE VEHICLE AND TURN OFF THE ENGINE AND THEN START THE VEHICLE BACK UP. THIS IS THE SAME SYSTEM THAT HAS CAUSED NUMEROUS PROBLEMS WITH THE NISSAN ROGUE. THE QUESTION BELOW IS NOT FOR WHEN DID THIS HAPPEN, IT IS MORE OF A CASE OF WHEN HASN'T THIS HAPPENED? THIS VEHICLE IS AN ABSOLUTE LEMON AND SHOULD NOT BE AVAILABLE TO THE PUBLIC.

Components: POWER TRAIN

August 26, 2020
NHTSA ID Number: 11351313
Consumer Location: NORTHBOROUGH, MA
VIN: 5N1AZ2MH7FN****

Summary of Complaint

CVT REPLACEMENT REQUIRED AT 75K

Components: UNKNOWN OR OTHER

August 13, 2020
NHTSA ID Number: 11349732
Consumer Location: PALOS HILLS, IL
VIN: 5N1AZ2MH0FN****

Summary of Complaint

AFTER HAVING THE ANTI LOCK BRAKE RECALL REMEDIED I NOTICED A WARNING LIGHT CAME ON AS I WAS DRIVING HOME THAT HAD NEVER OCCURRED BEFORE. IT WAS THE AEB (AUTOMATIC EMERGENCY BRAKING) LIGHT. I WAS DRIVING STRAIGHT ON A HIGHWAY AND THERE WERE NO CARS OR OTHER IMPEDIMENTS AHEAD OF ME. THERE WAS NO REASON FOR THE LIGHT TO ILLUMINATE.I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. THEY TOLD ME I NEEDED TO BRING THE CAR BACK IN AGAIN. I DID. THEY DID A DIAGNOSTIC TEST AND TOLD ME THE AEB SENSOR WAS DEFECTIVE. BECAUSE I HAD PURCHASED THE GOLD WARRANTY WHEN I BOUGHT THE CAR NEW 5 YEARS AGO, I WOULD ONLY HAVE TO PAY THE DEDUCTIBLE AND NOT THE FULL PRICE FOR THE REPLACEMENT WHICH WOULD NORMALLY RUN APPROXIMATELY $1000.00. I MADE THE APPOINTMENT. AFTER THE SENSOR WAS REPLACED, AND ON MY WAY HOME THE SAME AEB LIGHT CAME ON. AGAIN, I WAS DRIVING ON STRAIGHT WITH NO CAR OR OTHER IMPEDIMENT IN FRONT OF ME. I WAS ON A HIGHWAY. I CALLED THE DEALERSHIP AS SOON AS I GOT HOME. I NOW HAVE ANOTHER APPOINTMENT FOR THE SAME PROBLEM. I DECIDED TO RESEARCH THE PROBLEM. I FOUND OUT THAT MANY NISSAN VEHICLES ARE HAVING SIMILAR PROBLEMS AND YOU HAVE BEEN NOTIFIED OF THIS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. AS YOU KNOW, IF THE AEB ISN'T WORKING NEITHER IS YOUR CRUISE CONTROL WHICH I USE FOR LONG DISTANCE DRIVING. SCARINGLY I HEARD OF SOME WHO'S CAR STOPPED AS THEY WERE DRIVING ON AN EXPRESSWAY. I DRIVE EXPRESSWAYS FOR WORK AND TO SEE MY CHILDREN. I WOULD BE DEAD IF I HAD THAT PROBLEM ON THE BUSY EXPRESSWAYS I TRAVEL. THIS PROBLEM IS SERIOUS AND SHOULD BE ADDRESSED. I URGE YOU TO CONTACT NISSAN TO HAVE A RECALL. I'M NOT SURE IF THIS NEXT APPOINTMENT WILL RECTIFY THE PROBLEM OR NOT. I'M VERY UPSET THAT I'VE SPENT AT LEAST 12 HOURS AT THE DEALERSHIP DEALING WITH THE RECALL AND NOW THIS ISSUE. I WOULD LIKE YOU TO FOLLOW UP WITH ME REGARDING THIS COMPLAINT.

Components: VEHICLE SPEED CONTROL

June 06, 2020
NHTSA ID Number: 11331931
Consumer Location: OGLESBY, IL
VIN: 5N1AZ2MH6FN****

Summary of Complaint

NORMAL DRIVING AT ANY SPEED AT ANY TIME A WARNING WILL BEEP AND SHOW THE COLLISION LIGHT AND A DISPLAY WILL READ "UNAVAILABLE FRONT RADAR OBSTRUCTION" IT HAPPENS AS EARLY AS A FEW HUNDRED FEET OF DRIVING UP TO A FEW MILES. WHEN THIS HAPPENS THE CRUISE CONTROL WILL DISENGUAGE WHILE DRIVING OR NOT WORK AT ALL AND THE DISTANCE SENSOR QUITS MAKING THE CAR NOT SLOW DOWN BEHIND OTHER VEHICLES. THE CAR WILL JUST START SLOWING DOWN ON THE INTERSTATE WHEN THIS WARNING ACTIVATES FOR NO REASON IF THE CRUISE IS ON AND BEING USED.

Components: VEHICLE SPEED CONTROL SERVICE BRAKES

June 01, 2017
NHTSA ID Number: 11329337
Consumer Location: GILBERT, AZ
VIN: 5N1AZ2MG2FN****

Summary of Complaint

INITIALLY THE PROBLEM START WITH THE ACTIVE CRUISE CONTROL BEING INTERMITTENT. I WOULD BE ON AND THEN THE SYSTEM RANDOMLY ERROR OUT AND DISABLE AT HIGHWAY SPEEDS. NOW CURRENTLY THE AEB SYSTEM IS COMPLETELY NOT FUNCTIONAL AT ANY SPEED AND I SUSPECT THE FRONT RADAR SENSOR THE SYSTEM USES IS FAULTY. LOTS OF RESEARCH ONLINE AND MANY MANY PEOPLE HAVE THE SAME ISSUE. *TR

Components: ELECTRICAL SYSTEM VEHICLE SPEED CONTROL

June 04, 2020
NHTSA ID Number: 11327516
Consumer Location: LINDON, UT
VIN: 5N1AZ2MHXFN****

Summary of Complaint

AS I'M DRIVING DOWN THE FREEWAY WITH MY CRUISE CONTROL ON, A FRONT COLLISION WARNING INDICATOR ON THE DASHBOARD WILL APPEAR WHICH CAUSES THE CRUISE CONTROL TO TURN OFF RESULTING IN BRAKING/SLOWING ON THE FREEWAY UNEXPECTEDLY. THIS IS A SERIOUS ISSUE AND IS A CONCERN FOR ME AND MY FAMILY'S SAFETY AS WE ARE OUT DRIVING ON THE ROADS. WHEN IT HAPPENS, THERE IS NOTHING ON THE ROAD OR OBSTRUCTING THE SENSOR FROM PERFORMING ITS TASK. *TR

Components: POWER TRAIN

May 21, 2020
NHTSA ID Number: 11325459
Consumer Location: BROOMFIELD, CO
VIN: 5N1AZ2MH5FN****

Summary of Complaint

THERE IS A KNOWN ISSUE WITH THE TRANSFER CASES OF THESE CARS (SEE SERVICE BULLETIN NTB17-003). THE AXLE SEALS ON MY CAR ARE LEAKING AND CAN CAUSE DANGEROUS RESULTS FOR ANYONE OPERATING THE CAR. NISSAN NEEDS TO RECALL AND FIX THIS KNOWN ISSUE IMMEDIATELY. *TR

Components: AIR BAGS

November 14, 2018
NHTSA ID Number: 11323819
Consumer Location: CASSELBERRY, FL
VIN: 5N1AZ2MG4FN****

Summary of Complaint

TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED FOR HIS SAFETY THAT IN THE EVENT OF A CRASH, THE AIR BAGS MAY FAIL TO DEPLOY AS DESIGNED. THE VEHICLE WAS TAKEN TO SUTHERLIN NISSAN SERVICE (8125 E COLONIAL DR, ORLANDO, FL 32807) AND WAS REPAIRED HOWEVER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER MULTIPLE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

Components: POWER TRAIN AIR BAGS ENGINE

April 07, 2020
NHTSA ID Number: 11320873
Consumer Location: NEW YORK, NY
VIN: 5N1AZ2MH6FN****

Summary of Complaint

THESE CODES SHOW UP WHEN MAINTENANCE ON MY CAR C 1130 ABS P1801 ENGINE CODE BOOAO AIRBAG. P 17FL CVT. TRANSMISSION CODE .

Components: UNKNOWN OR OTHER

April 05, 2020
NHTSA ID Number: 11320292
Consumer Location: NORFOLK, VA
VIN: 5N1AZ2MHXFN****

Summary of Complaint

THIS IS THE 2ND TIME THAT THE TAILGATE LIFT WILL NOT LIFT AND I CANT RESET IT AND IF YOU GOOGLED THIS NUMEROUS PEOPLE HAVE THE SAME ISSUE OVER AND OVER AGAIN

Components: ELECTRICAL SYSTEM

November 08, 2019
NHTSA ID Number: 11319075
Consumer Location: SHERMAN OAKS, CA
VIN: 5N1AZ2MG8FN****

Summary of Complaint

TL* THE CONTACT OWNS 2015 NISSAN MURANO. THE CONTACT STATED THAT THE NAVIGATION SYSTEM REMAINED ON WHEN THE VEHICLE WAS TURNED OFF. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE DRAINED THE BATTERY. THE CONTACT RECEIVED A JUMP START AND DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR AN UNRELATED REPAIR AND THE CONTACT WAS INFORMED THAT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 64,900.

Components: UNKNOWN OR OTHER

February 28, 2020
NHTSA ID Number: 11317304
Consumer Location: BOYNTON BEACH, FL
VIN: 5N1AZ2MH8FN****

Summary of Complaint

WE HAD OUR 2015 NISSAN MURANO AT A CERTIFIED NISSAN DEALERSHIP FOR SERVICE BECAUSE OF A SAFETY FACTORY RECALL ORDERED BY NISSAN. THE RECALL WAS FOR REPLACEMENT OF AN ABS ACCELERATOR. THE NISSAN CERTIFIED TECH INDICATED TO ME, WHEN LOOSENING THE STRUT BOLTS TO GET TO THE ABS ACCELERATOR THEY SNAPPED AND NOW THE STRUTS WOULD HAVE TO BE REPLACED AT A COST TO ME OF $700. I NOW HAVE AN UNSAFE VEHICLE WITH DEFECTIVE STRUT BOLTS AND AN ABS ACCELERATOR THAT NEEDS REPLACED UNLESS I COME UP WITH $700. THE STRUT BOLTS POSSIBLY WOULD OF NEVER BEEN AN ISSUE IF NISSAN HADN'T A RECALL FOR THEIR UNSAFE ABS ACCELERATOR. I CONTACTED NISSAN CUSTOMER SERVICE AND THE COULD NOT OFFER ANY ASSISTANCE WITH MY ISSUE.

Components: STRUCTURE UNKNOWN OR OTHER

February 25, 2020
NHTSA ID Number: 11317081
Consumer Location: KENT, WA
VIN: 5N1AZ2MH6FN****

Summary of Complaint

WHILE DRIVING, MY PANORAMIC SUNROOF SUDDENLY EXPLODED. WHEN THE GLASS BROKE, IT BROKE OUTWARD AS IT WAS LIFTED WHEN I SAW IT WHEN I GOT TO MY DESTINATION.

Components: VEHICLE SPEED CONTROL

November 01, 2018
NHTSA ID Number: 11315891
Consumer Location: JONESVILLE, VA
VIN: 5N1AZ2MH4FN****

Summary of Complaint

CRUISE CONTROL KICKS OFF WHILE DRIVING AND CAUSES DECELERATION. WILL NOT COME BACK ON UNTIL THE CAR IS STOPPED, TURNED OFF, THEN TURNED BACK ON. WET WEATHER MAKES IT A LOT WORSE. HAS PROGRESSIVELY GOTTEN WORSE. WILL KICK OFF AT LEAST TWICE WITHIN AN HOUR DRIVE TYPICALLY. UNACCEPTABLE AND NEEDS TO BE FIXED

NISSAN MURANO Sold

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