Components: VEHICLE SPEED CONTROL UNKNOWN OR OTHER
August 26, 2018
TBD
Condition
Run & Drive
Damage
Weather
Title
Clear
| Dynamic Head Restraints | Standard |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Not Available |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11122451 |
|---|---|
| Consumer Location: | VENICE, FL |
| VIN: | JN8AZ08WX3W**** |
WHILE DRIVING ON A CITY STREET CAR LOST CHARGE WOULD DRIVE VERY SLOWLY ABOUT 1 MILE PER HOUR. BRAKE AND BATTERY LIGHT CAME ON. HAVE ALREADY REPLACED BATTERY AND ALTERNATOR ABOUT A YEAR AGO BUT WHEN SAME THING HAPPENED TODAY. PER THE VIN MY CAR HAS NOT BEEN RECALLED. I'LL HAVE TO GET INVOICE FROM TIRE CHOICE TO SHOW WHAT I PAID FOR ALTERNATOR AND BATTERY. THANK YOU.
| NHTSA ID Number: | 11055322 |
|---|---|
| Consumer Location: | BELLAIRE, MI |
| VIN: | JN8AZ08WX3W**** |
WHILE DRIVING THE VEHICLE THE DRIVER NOTICED THAT THE VEHICLE BECAME SHAKY AND WAS DIFFICULT TO CONTROL NEARLY CAUSING THE DRIVER TO GO OFF THE ROAD. DRIVER TOOK THE VEHICLE TO A LOCAL MECHANIC WHO, UPON FURTHER INSPECTION, DISCOVERED THAT THE REAR SUBFRAME HAD NEARLY RUSTED COMPLETELY THROUGH. THE VEHICLE IS A 2003 WITH AROUND 130,000 MILES. THE VEHICLE IS USED PRIMARILY TO DRIVE TO AND FROM WORK ON PAVED HIGHWAYS. WHEN RESEARCHING THE ISSUE FURTHER, I NOTICED THAT THERE WERE MULTIPLE OTHER OWNERS OF FIRST GENERATION NISSAN MURANOS WHO EXPERIENCED SIMILAR ISSUES, INCLUDING ONE WHOSE FRAME ACTUALLY BROKE IN HALF WHILE DRIVING (THANKFULLY THAT DID NOT HAPPEN IN OUR CASE). THE ISSUE APPEARS TO RELATE TO THE FRAME AND/OR SEALANT ON THE FRAME CORRODING DUE TO THE SALT USED ON THE ROADS DURING THE WINTER TIME IN THE NORTHERN US. OUR VEHICLE IS DRIVEN IN MICHIGAN. NISSAN CONDUCTED RECALLS FOR SIMILAR ISSUES WITH OTHER MODELS (ALTIMA, PATHFINDER AND INFINITY QX4) WHICH SHOWS THIS IS NOT AN ISOLATED EVENT. AS SUCH, I FEEL THIS ISSUE IS PRESENTS A SERIOUS SAFETY RISK TO THE DRIVER, PASSENGERS AND OTHER MOTORISTS. I CONTACTED NISSAN CONSUMER AFFAIRS AND WAS TOLD THAT THERE WAS NOT RECALL AND THAT I WOULD NEED TO TAKE THE VEHICLE TO A NISSAN DEALERSHIP FOR THE REPAIR AND THEN SUBMIT A COMPLAINT WHICH WOULD BE ESCALATED TO THE REGIONAL TEAM BUT, THAT THEY WERE UNLIKELY TO PROVIDE ANY SUPPORT. HOWEVER, AS THE CAR IS CURRENTLY INOPERABLE, THIS IS NOT POSSIBLE SO THE REPAIR WILL NEED TO BE DONE BY THE LOCAL, CERTIFIED MECHANIC. IF YOU NEED ANY FURTHER INFORMATION, PLEASE LET ME KNOW. I CAN BE REACHED AT [XXX] OR BY PHONE AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 10854630 |
|---|---|
| Consumer Location: | SACRAMENTO, CA |
| VIN: | JN8AZ08WX3W**** |
ON 4/8/15, WHILE ABOUT TO MAKE A LEFT TURN AT A TRAFFIC LIGHT, MY CAR STALLED WITHOUT ANY WARNING. STARTED UP AFTER TWO ATTEMPTS. SERVICE ENGINE LIGHT CAME ON AND HAS REMAINS ON CURRENTLY. CONTACTED NISSAN SPECIALIST ON A WEBSITE WHO ADVISED IT COULD BE CRANK POSITION AND/OR CAMSHAFT SENSOR(S). I TOOK IT TO FIRESTONE TO HAVE IT SCANNED. POSITIVE FOR CODES P0725(ENGINE SPEED SIGNAL CIRCUIT MALFUNCTION) AND P0340(CAMSHAFT POSITION SENSOR CIRCUIT FAILURE). PURCHASED MY VEHICLE IN AUGUST 2003. NEVER NOTIFIED BY NISSAN OF RECALL FOR SENSORS(NHTSA #03V4550000). CALLED LOCAL DEALERSHIP ON 4/9/16 WHO ADVISED ME THAT MY VIN NUMBER IS NOT ON THE LIST FOR MY VEHICLE TO BE REPAIRED, DESPITE HAVING THE SAME COMPLICATION IDENTIFIED BY NISSAN AND NHTSA WHICH NECESSITATED THE RECALL. IN ADDITION, LETTER WRITTEN BY THETECHNICAL COMPLIANCE DEPARTMENT OF NISSAN TO THE NHTSA, DATED 12/4/03, CLEARLY STATES THAT MY CAR IS INCLUDED IN THE LIST OF RECALLED VEHICLES. NO UPDATED LETTER OR OTHER PUBLIC INFORMATION FOUND STATING THAT CERTAIN VIN NUMBERS ARE REQUIRED TO HAVE CAR REPAIRED. THIS IS A GROSS SAFETY ISSUE AND I AM NOT CLEAR AS TO WHY THEY ARE REFUSING TO SERVICE MY VEHICLE AS PER THE RECALL. PLEASE ADDRESS. THANK YOU. *TR
| NHTSA ID Number: | 10694397 |
|---|---|
| Consumer Location: | COTATI, CA |
| VIN: | JN8AZ08WX3W**** |
SEVERE RUST ON ROOF, NO OTHER PART OF CAR ONLY THE ROOF. *TR
| NHTSA ID Number: | 10672808 |
|---|---|
| Consumer Location: | NORTON, MA |
| VIN: | JN8AZ08WX3W**** |
THE REAR SUSPENSION MEMBER LINK WHICH HOLDS THE SUSPENSION TO THE CAR ROTTED OFF AND CAUSED THE SUSPENSION TO FAIL. THE REMAINING METAL IS SEVERELY ROOTED OR PERFORATED. THERE ARE SEVERAL 2003 MURANOS ON THE ROAD. MINE IS ALWAYS GARAGED AND I HAVE KEPT IT WELL MAINTAINED SINCE NEW. NISSANUSA WAS CALLED AND THEY WILL DO NOTHING TO FIX OR PAY TO FIX THE PROBLEM. I SURELY WOULD THINK THIS CAR COULD GO FOR SEVERAL MORE YEARS BEFORE ANY PROBLEMS WITH IT. THE ENTIRE CAR HAS NO RUST ANYWHERE ON IT, SO WHY DID THE REAR SUSPENSION FAIL? I AM WONDERING IF IN THE EARLY 2000'S IF THIS METAL THAT WAS USED WAS SOME OF THE BATCH THAT MADE THEM RECALL AND REPLACE A LARGE NUMBER OF PICKUP TRUCKS TOO. I AM WONDERING HOW MANY OTHER MURANO'S HAVE THIS PROBLEM OR WILL. THIS IS SURELY A SAFETY ISSUE FOR ANYONE WHO IS DRIVING A VEHICLE LIKE THIS.. PLEASE HELP. *TR
| NHTSA ID Number: | 10669514 |
|---|---|
| Consumer Location: | GAHANNA, OH |
| VIN: | JN8AZ08WX3W**** |
COMING OFF EXIT RAMP, STOPPED AND TURNED LEFT, WAS GOING AROUND 25 MPH WHEN THE CAR SURGED FORWARD, ACCELERATED, RPM SHOT UP. I HAD TO SLAM ON THE BRAKES AND PUT THE CAR INTO NEUTRAL. THE CAR THEN SLOWED AND BEGAN DRIVING NORMALLY. A WEEK LATER, MY WIFE AND I WERE ON THE INTERSTATE GOING AROUND 60 MPH WHEN THE CAR SLOWED DOWN AS THOUGH IT WAS PUT INTO A LOW GEAR. WE COULD ONLY GET IT TO GO NO MORE THAT 35 MPH. WE PULLED OFF ON THE SHOULDER AND PARKED. THE CAR WOULD NOT START AGAIN. HAD TO TOW IT. ABOUT A MONTH LATER, I WAS ON THE INTERSTATE GOING AROUND 65 WHEN THE SAME THING HAPPENED AS BEFORE, IT WENT INTO A LOWER GEAR, LOWERING MY SPEED TO AROUND 30 MPH WHICH CAUSED ME TO ALMOST GET HIT FROM BEHIND. HAD IT BEEN A LARGE TRUCK IT MOST LIKELY WOULD HAVE HIT ME. I PUT IT IN NEUTRAL AND PULLED OFF TO THE SHOULDER. WHEN I PULLED OUT AGAIN, IT DROVE AT A NORMAL RATE OF SPEED. I'VE TAKEN IT TO THE NISSAN DEALERSHIP AND THEY CLAIMED THEY COULDN'T FIND ANYTHING WRONG. THE INTERNET IS FULL OF COMPLAINTS FROM MURANO OWNERS WITH THE SAME PROBLEMS AND STATING THAT LOCAL NISSAN DEALERSHIPS CANNOT FIND THE PROBLEM AND IF THEY DO ANYTHING, THEY CHANGE OUT THE TRANSMISSION AT A COST TO THE OWNER. I JUST PURCHASED MY MURANO A FEW MONTHS AGO IN SEPTEMBER OF 2014 FROM A SMALL LOT. THIS IS VERY FRUSTRATING FOR ME AND MY FAMILY. TWICE WE COULD HAVE VERY EASILY BEEN HIT FROM BEHIND. SINCE THIS IS A PROBLEM THAT'S BEEN GOING ON SINCE THE FIRST 2003 MURANOS, I FEEL NISSAN SHOULD ORDER A RECALL AND FIX THIS SAFETY ISSUE BEFORE SOMEONE IS KILLED. *JS
| NHTSA ID Number: | 10654155 |
|---|---|
| Consumer Location: | LOUISVILLE, KY |
| VIN: | JN8AZ08WX3W**** |
I PURCHASED THIS CAR FROM A DEALER AS A USED VEHICLE IN SEPTEMBER 2013. AFTER SEVERAL MONTHS I BEGAN TO NOTICE A VERY SERIOUS TRANSMISSION PROBLEM. ALL OF THE SUDDEN WHEN DRIVING THE CAR DOES NOT RESPOND TO THE GAS PEDAL AND THEN ALL OF THE SUDDEN THE VEHICLE WILL LURCH FORWARD. THIS HAS BEEN SCARY AND UNSAFE WHEN DRIVING IN HIGH TRAFFIC AREAS AND I HAVE RUN THE RISK OF REAR ENDING ANOTHER VEHICLE. OTHER TIMES IT HAS BEEN AN EXTREME SAFETY HAZARD WHEN ENTERING TRAFFIC THAT IS TRAVELING AT A HIGHER SPEED AND YOU HAVE TO SPEED UP TO MERGE. IF YOUR CAR DOES NOT MOVE WHEN YOU PRESS ON THE GAS PEDAL OTHERS CAN CRASH INTO YOU. I HAVE READ THAT OTHER NISSAN MURANOS THAT ARE THE SAME YEAR AS MINE HAVE EXPERIENCED THE SAME SAFETY ISSUES AND NISSAN HAS RECEIVED A SIGNIFICANT NUMBER OF COMPLAINTS WITH REGARD TO CVT AND FRONT TRANSFER CASE (CRACKS/FRACTURES) ISSUES BUT THAT NISSAN HAS NOT HAD A RECALL TO CORRECT THIS SERIOUS PROBLEM. I HAVE A THREE YEAR OLD GRAND DAUGHTER THAT I HAVE IN MY CAR WITH ME ON A DAILY BASIS AND I AM AFRAID TO DRIVE THE CAR! I ALSO PURCHASED THIS CAR AFTER ANOTHER SERIOUS ACCIDENT THAT TOTALED MY OTHER VEHICLE AND NOW I HAVE A CAR THAT HAS MAJOR SAFETY ISSUES THAT I AM EXTREMELY CONCERNED ABOUT!! *TR
| NHTSA ID Number: | 10637007 |
|---|---|
| Consumer Location: | CITRUS HEIGHTS, CA |
| VIN: | JN8AZ08WX3W**** |
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND MADE A GRINDING NOISE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WOULD SUDDENLY ENGAGE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
| NHTSA ID Number: | 10594387 |
|---|---|
| Consumer Location: | NORFOLK, VA |
| VIN: | JN8AZ08WX3W**** |
WHILE DRIVING ON THE INTERSTATE THE VEHICLE LOST ACCELERATION COMPLETELY. . IT HAD TO BE RE-STARTED IN ORDER TO CONTINUE DRIVING. ONCE IN ,OPTION AGAIN, THE ENGINE WAS IDLING EXTREMELY HIGH AND CONTINUED THAT WAY UNTIL THE VEHICLE WAS TURNED OFF AND SAT FOR OVER AN HOUR. STARTED. *TR
| NHTSA ID Number: | 10438452 |
|---|---|
| Consumer Location: | HERNDON, VA |
| VIN: | JN8AZ08WX3W**** |
IN THE FIRST QUARTER OF 2010 NISSAN EXTENDED THE WARRANTY TO COVER THE FAILED CVT TRANSMISSION. THE DEALER REPLACED IT AT NO COST TO ME (NISSAN COVERED THE PARTS AND LABOR). ON FRIDAY DECEMBER 2, 2011 WHILE THE SERVICE DEPARTMENT IN FAIRFAX, VIRGINIA WAS REPLACING THE LOWER OIL PAN GASKET, AND LOWER OIL COOLER HOUSING, THEY NOTICED THE TRANSFER CASE WAS STARTING TO FAIL/CRACK. INFORMED ME THAT WITHIN THE NEXT 6 TO 12 MONTHS THIS WOULD NEED TO BE REPLACED AND THIS IS AN 18 HOUR JOB. COST ESTIMATE IS $2,350. THEY SHOULD HAVE INFORMED ME OF THE KNOWN TRANSFER CASE PROBLEM LAST YEAR AT A MINIMUM TO SAVE THE LABOR COST. AT A MAXIMUM NISSAN SHOULD RECALL THIS KNOWN PROBLEM AND PAY FOR THE PARTS AND LABOR. *TR
| NHTSA ID Number: | 10427537 |
|---|---|
| Consumer Location: | OSCEOLA, IN |
| VIN: | JN8AZ08WX3W**** |
MY WIFE WAS DRIVING AND ALL OF THE SUDDEN HER SEAT (DRIVERS SEAT) DROPPED (TOWARDS THE DRIVERS DOOR) ABOUT CAUSING HER TO LOSE CONTROL OF THE VEHICLE. AFTER INSPECTING THE SEAT, WITH NO WEIGHT ON IT, ATTEMPTING TO RAISE THE SEAT IT WOULD ONLY RAISE ON THE SIDE TOWARDS THE MIDDLE OF THE CAR. THIS IS A VERY DANGEROUS SITUATION FOR SOMEONE WHO RAISES THE SEAT IN ORDER TO SEE OVER THE HOOD. WE PURCHASED THIS VEHICLE BECAUSE SHE FELT SAFE, BECAUSE SHE COULD RAISE THE SEAT TO SEE OVER THE HOOD AND SIT HIGHER THAN OTHER TRAFFIC. LOOKING THROUGH THIS LIST, IF YOU HAVE IT SORT FOR "SEATS" IT PULLED UP 82 COMPLAINTS. MOST OF WHICH WERE BROKEN FRAMES THAT THEY (NISSAN) HAD TO REDESIGN. I DON'T KNOW WHY I WOULD NEED TO PAY THE ESTIMATED $800 PLUS DOLLARS TO HAVE THE CHAIR FRAME REPLACED IF NISSAN REDESIGNED IT BECAUSE THEY KNEW IT WAS DEFECTIVE. *TT
| NHTSA ID Number: | 10427631 |
|---|---|
| Consumer Location: | DEER PARK, NY |
| VIN: | JN8AZ08WX3W**** |
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE DECELERATED ABNORMALLY. WHILE AT A TRAFFIC STOP, THE VEHICLE WOULD LUNGE FORWARD WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 98,000.
| NHTSA ID Number: | 10408248 |
|---|---|
| Consumer Location: | STATE COLLEGE, PA |
| VIN: | JN8AZ08WX3W**** |
WHILE DRIVING AT 25 MPH, SUDDENLY WE HEARD VERY LOUD 'BUM, BUM, BUM' LIKE NOISE. WE STOPPED AT NEAR GAS STATION, AND THE OIL APPEARED BENEATH THE REAR OF THE CAR. THE MECHANIC TOLD US THAT THE REAR DIFFERENTIAL UNIT IS SPLIT OPEN IN HALF. WE WERE TOLD THAT IF THAT WOULD HAPPEN AT HIGH SPEED THE FLYING REAR DIFFERENTIAL DEBRIS COULD PUNCTURE THE NEARBY GAS TANK.
| NHTSA ID Number: | 10347370 |
|---|---|
| Consumer Location: | BEDFORD, MA |
| VIN: | JN8AZ08WX3W**** |
CAR LOOSES POWER NUMEROUS TIMES IN STOP AND GO TRAFFIC, ALMOST CAUSED ME AN ACCIDENT WHILE TRYING TO TURN LEFT WITH AN ONCOMING CAR. TOOK IT TO NISSAN, THEY SAID IT'S BECAUSE OIL LEVEL WAS LOW. AFTER OIL CHANGE SERVICE, PROBLEM STILL EXISTS. LOOKS LIKE IT IS A TRANSMISSION FAILURE BUT NISSAN DENIES IT. *TR
| NHTSA ID Number: | 10336043 |
|---|---|
| Consumer Location: | DUNELLEN, NJ |
| VIN: | JN8AZ08WX3W**** |
I HAVE A 03 MURANO SL. PURCHASED OFF A LEASE TURN IN. CERTIFIED SUV. AT 79,000 MILES BROUGHT TO DEALER WITH ENGINE CLICKING NOISE IN DEC. 09.. DEALER COULD NOT FIND PROBLEM. NOISE CONTINUED AND BROUGHT IT BACK IN JANUARY2010. THEY CHANGED PULLEY ASSEMBLY. I CALLED TO TELL THEM NOISE WAS STILL THERE. WAS TOLD TO CHECK OIL FROM TIME TO TIME. I SAW ON MY SERVICE REPORT THEY PUT DOWN CHECK ENGINE LIGHT WAS ON AND WAS LOW ON OIL. I KNOW FOR A FACT THIS IS A LIE. TOLD THEM TO REMOVE IT FROM THE REPORT. THEY REFUSED. NOW HERE IS THE REAL PROBLEM. I WAS ON THE GARDEN STATE PARKWAY AND I LOST POWER. I RESTARTED THE SUV AND THE ENGINE PRODUCED A VERY LOUD RATTLING NOISE. I HAD IT TOWED TO NISSAN, SINCE THEY SERVICED THIS FROM WHEN IT WAS ORIGINALLY SOLD AND I LET THEM SERVICE TO PROTECT THE WARRANT AND THEY WOULD HAVE ALL THE RECORDS. WELL, THE TIMING CHAIN BROKE. I WAS TOLD THEY HAVE PLASTIC GUIDES TO GUIDE THE TIMING CHAIN AND THESE WILL WEAR AND CAUSE THE CHAIN TO SLIP. THIS OCCURRED AT 83,000 MILES. NISSAN IS REFUSING TO HELP WITH THE REPLACEMENT ENGINE. THEY WANT $8600 FOR A NEW ENGINE. ON A 2003 IS ABSURD. A USED ENGINE WITH 60,000 MILES AND NO WARRANTY WILL COST $5600. I FEEL THE SERVICE MISDIAGNOSED MY PROBLEM, NEVER SEARCHED FOR THE REAL PROBLEM IN DEC. 09 AND FALSELY PUT ON THE REPORT THE CHECK ENGINE LIGHT WAS ON AND IT WAS LOW ON OIL TO PROTECT THEMSELVES FROM ANY PROBLEMS SINCE DEC. I HAD A EXTENDED WARRANTY, WHICH I CANCELLED WHEN THEY DID NOT COVER ENGINE SEAL LEAK, TIE ROD PROBLEM AND TRANS AXLE SEAL LEAK, IN THE EXTENDED WARRANTY BROCHURE IT MENTIONS ALL THE ABOVE AS COVERED ITEMS. AFTER FIGHTING WITH DEALER AND CORPORATE I CANCELED THE WARRANTY. THE UNCOVERED REPAIRS COST ME OVER $2500. THIS WAS A NISSAN BACKED EXTENDED WARRANTY. I NOW HAVE A COMPLAINT WITH SOMERSET COUNTY WHERE THE DEALER IS LOCATED AND THE STATE OF NEW JERSEY ABOUT ALL THE RED TAPE NISSAN HAS PUT UP TO HAVE COVERED REPAIRS ACTUALLY COVERED. IF THIS FAILS, SMALL CLAIMS CT. IS NEXT. *TR
