2010 NISSAN MURANO VIN: JN8AZ1MU2AW018371

TBD
Condition
Unknown
Damage
Mechanical
Title
Clear

VIN JN8AZ1MU2AW018371 Decoding Nissan Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

NISSAN

Manufacturer Name

NISSAN MOTOR COMPANY, LTD

Model

Murano

Model Year

2010

Series

Crossover

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant Company Name

Kyushu Plant

Series2

Wagon body

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Drive Type

4x2

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Fuel Type - Primary

Gasoline

Seat Belt Type

Manual

Other Restraint System Info

2nd row center 3-point manual belts

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2010 NISSAN MURANO Crash Test Score

0

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating 4x4
Rollover Star Rating 4x2
Rollover Risk:
18.5%

2010 NISSAN MURANO Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Not Available
Adjustable Upper Belt Anchorage Not Available
Seat Belt Reminder System Driver

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger

Complaints Assosiated with VIN JN8AZ1MU2AW018371

Components: ELECTRICAL SYSTEM

March 16, 2017
NHTSA ID Number: 11399989
Consumer Location: MARBLE FALLS, TX
VIN: JN8AZ1MU2AW****

Summary of Complaint

THE STEERING LOCK ACTUATOR DISABLED... I SEE THAT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS SAME ISSUE.

Components: AIR BAGS

January 01, 2017
NHTSA ID Number: 11091011
Consumer Location: IRVING, TX
VIN: JN8AZ1MU2AW****

Summary of Complaint

PASSENGER SIDE AIRBAG LIGHT IS CONTINUOUSLY BLINKING.

Components: STRUCTURE UNKNOWN OR OTHER

January 15, 2017
NHTSA ID Number: 11011298
Consumer Location: PLANTATION, FL
VIN: JN8AZ1MU2AW****

Summary of Complaint

THE DASHBOARD IS CRACKED & FALLING APART. IF YOU TOUCH IT ITS STICKY & PIECES START TO FALL OFF OF IT. MY FRIENDS TOYOTA CAMRY WAS OLDER THAN MINE & THEY REPLACED HER ENTIRE DASHBOARD FOR FREE. IN ADDITION THE NUMBERS ON MY RADIO HAVE FADED & ALL AROUND THE RADIO THE SILVER PART IS PEELING. I FIND IT HARD TO BELIEVE THAT AFTER ONLY 5 YEARS OF OWING MY CAR THINGS LIKE THIS STARTED TO HAPPEN. THE DASHBOARD TO ME IS UNACCEPTABLE.

Components: STRUCTURE

November 10, 2014
NHTSA ID Number: 10706388
Consumer Location: SARASOTA, FL
VIN: JN8AZ1MU2AW****

Summary of Complaint

SOMETIMES THE FRONT DRIVER'S SIDE DOOR WILL NOT OPEN FROM INSIDE THE VEHICLE. NORMALLY AFTER STOPPING AND TURNING OFF THE IGNITION THE DOOR LOCKS WILL AUTOMATICALLY UNLOCK AND YOU CAN PULL THE INSIDE HANDLE TO OPEN THE DOOR. THE COMPLAINT CONCERNS THOSE TIMES WHEN THE DOOR LOCK DOES NOT DISENGAGE AND YOU CAN NOT OPEN THE DOOR FROM THE INSIDE. EVEN WHEN MANUALLY MOVING THE LOCKING LEVER INSIDE THE DOOR OR TRYING TO USE THE REMOTE ENTRY FOB THE DOOR WILL NOT UNLOCK. THE ONLY WAY I HAVE BEEN ABLE TO GET THE DOOR OPEN IS BY LOWERING THE WINDOW AND PULLING THE OUTSIDE HANDLE. IT'S BECOMING MORE FREQUENT AND APPEARS TO BE RELATED TO THE OUTSIDE HANDLE NOT CLOSING ALL THE WAY AFTER GETTING INTO THE VEHICLE. I HAVE NOTICED THAT SOMETIMES AFTER ENTERING THE VEHICLE AND DRIVING AWAY THERE WILL BE A THUD IN THE DOOR AND I BELIEVE IT IS THE OUTSIDE HANDLE FLOPPING IN TO THE CLOSED POSITION. THE OUTSIDE HANDLE ALSO SEEMS TO BE SEPARATING SO THAT AN SECTION CLOSEST TO THE CAR IS NOT FIRMLY ATTACHED TO THE REST OF THE HANDLE, BUT IF YOU HOLD PRESSURE AND FORCE THE TWO SECTIONS TO STAY TOGETHER THEN THERE IS NO THUD LATER. THIS CAN BE A VERY DANGEROUS SITUATION IF THERE IS AN IMMEDIATE NEED TO GET OUT OF THE VEHICLE AND THE DOOR WON'T OPEN.

Components: POWER TRAIN

July 09, 2010
NHTSA ID Number: 10347460
Consumer Location: CONCORD, CA
VIN: JN8AZ1MU2AW****

Summary of Complaint

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE TRAVELING AT 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. WITHIN SECONDS, THE VEHICLE BEGAN TO ABNORMALLY VIBRATE. THE DEALER ADVISED THAT THE VALVE BODY WITHIN THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 6,900.

Components: SUSPENSION

March 31, 2021
NHTSA ID Number: 11413005
Consumer Location: LOVELAND, OH
VIN: JN8AZ1MW0AW****

Summary of Complaint

REAR SUSPENSION SUBFRAME BROKE WHILE DRIVING ON EB I275. APPLIED BRAKES WHILE DRIVING IN HEAVY TRAFFIC. CAR ROTATED HARD IN COUNTERCLOCKWISE DIRECTION CROSSING INTO ANOTHER LANE. AVOIDED ACCIDENT. EXITED NEXT EXIT AND WENT TO AUTO REPAIR SHOP. SUBFRAME WAS SEVERELY CORRODED.

Components: TIRES

February 01, 2021
NHTSA ID Number: 11398447
Consumer Location: UNION GROVE, WI
VIN: JN8AZ1MW2AW****

Summary of Complaint

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

Components: SERVICE BRAKES

December 18, 2020
NHTSA ID Number: 11384208
Consumer Location: MISSOURI CITY, TX
VIN: JN8AZ1MU8AW****

Summary of Complaint

WHILE DRIVING UNDER NORMAL CONDITIONS, 35-50 MPH, DRY, GOOD, SMOOTH, STRAIGHT ROAD CONDITIONS, I APPLIED THE BRAKES AND THE PEDAL WENT ALMOST TO THE FLOOR BEFORE THE BRAKES STARTED BEING APPLIED. I HAVE SINCE LEARNED OF A RECALL FOR PRIOR MODEL YEARS (18V916000) AND SUBSEQUENT MODEL YEARS OF MY VEHICLE DUE TO ABS PROBLEMS. PART OF THE FIX IS TO REPLACE THE DOT3 FACTORY-SPECIFIED BRAKE FLUID SPECIFIED FOR MY VEHICLE WITH DOT4 BRAKE FLUID DUE TO CORROSION OF BRAKE SYSTEM COMPONENTS. I HAVE DETERMINED THAT IT IS IN FACT AN ABS PROBLEM, AS I CAN NOW SKID THE TIRES DURING HEAVY BRAKING, AND THE ANTI-LOCK BRAKE PUMP DOES NOT ACTIVATE. THE BRAKE PEDAL TRAVELS ABOUT 75 PERCENT OF THE DISTANCE TO THE FLOOR BEFORE ANY BRAKING OF THE VEHICLE OCCURS.

Components: POWER TRAIN

November 28, 2020
NHTSA ID Number: 11377083
Consumer Location: CINCINNATI, OH
VIN: JN8AZ1MW2AW****

Summary of Complaint

MY VEHICLE INTERMITTENTLY LOSES POWER WHEN GOING UPHILL OR ACCELERATING. FOR EXAMPLE, TWO DAYS AGO I WAS DRIVING UP STEEP HILLS IN THE TN MOUNTAINS AT LESS THAN 20 MPH. WHILE ACCELERATING THE VEHICLE LOST POWER. I SMASHED THE ACCELERATOR TO THE FLOOR AND NOTHING HAPPENED. I STOPPED THE VEHICLE AND PUT IT INTO PARK, AND THEN BACK TO DRIVE. THE VEHICLE WAS ABLE TO ACCELERATE AS NORMAL. SOMETIMES THIS SAME ISSUE HAPPENS WHILE ACCELERATING FROM A STOP.

Components: SERVICE BRAKES

August 01, 2020
NHTSA ID Number: 11375974
Consumer Location: PERRY, GA
VIN: JN8AZ1MU3AW****

Summary of Complaint

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW THE VEHICLE. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES AND THE BRAKES OPERATED AS DESIGNED. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE WITHOUT FURTHER FAILURES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND WITHOUT WARNING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT'S HUSBAND WAS REFERRED TO FIVE STAR NISSAN (839 WARREN DR, WARNER ROBINS, GA 31088, (478) 287-4510) FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 99,000.

Components: UNKNOWN OR OTHER

September 10, 2020
NHTSA ID Number: 11374820
Consumer Location: HEATH, TX
VIN: JN8AZ1MU5AW****

Summary of Complaint

DASHBOARD IS SPLITTING IN 6 PLACES ACROSS THE ENTIRE SURFACE AND IS VERY STICKY AND PLIABLE WITH A RESIDUE LEACHING OUT FROM THE MATERIAL WHICH IS WET AND SHINNY. EVERYTHING STICKS AND IT PUTS A GLARE ON THE WINDSHIELD OBSTRUCTING YOUR VISION AT TIMES. VEHICLE HAS 105,738 MILES AND IS GARAGED. MY RESEARCH HAS FOUND THAT NISSAN IS AWARE OF THIS PROBLEM WHEN NISSAN MURANOS REACH 10 YEARS OLD AND HAVE DONE NOTHING TO CORRECT THE PROBLEM. TOYOTA HAD THE SAME PROBLEM AND ISSUED A RECALL TO REPLACE THE DASH.

Components: SUSPENSION

October 18, 2020
NHTSA ID Number: 11365468
Consumer Location: NORTON, OH
VIN: JN8AZ1MW9AW****

Summary of Complaint

MY FRIEND'S DAUGHTER WAS DRIVING MY CAR ON A SIDE STREET AND SUDDENLY WAS UNABLE TO CONTROL THE CAR NEARLY GOING INTO A DITCH. SHE SAID THE CAR WAS WAS SWERVING UNCONTROLLABLY. SHE DID WHAT SHE COULD TO CONTROL THE VEHICLE, AND NEARLY SPUN IN A CIRCLE, AND WENT INTO A DITCH. PULLED HERSELF OUT OF THE DITCH, THE STEERING WHEEL SEEMED TO BE COMPLETELY UNALIGNED. THE WHEEL WAS TURNED LEFT,ALMOST UPSIDE DOWN, WHEN SHE WAS SLOWLY TRYING TO DRIVE STRAIGHT, AND SHE HEARD SOMETHING DRAGGING UNDER THE CAR. SHE SLOWLY PULLED INTO A DRIVEWAY. THE REAR TIRE ON THE DRIVER'S SIDE WAS COMPLETELY BENT OUTWARDS.

Components: SUSPENSION

September 16, 2020
NHTSA ID Number: 11362050
Consumer Location: VILLA HILLS, KY
VIN: JN8AZ1MW2AW****

Summary of Complaint

REAR SUBFRAME RUSTING AND BREAKING IN AN AREA THAT CANNOT BE VIEWED DURING A NORMAL SERVICE PROCEDURE.. THIS CAUSES UNSTABLE CONTROL AND BRAKING ISSUES MAKING THE VEHICLE UNSAFE TO DRIVE. BREAKS NEAR LATERAL LINK TO REAR SUBFRAME AROUND THE MOUNTING HOLE FOR SUBFRAME. 17 YEAR OLD FEMALE DRIVING VEHICLE WHEN IT BROKE.

Components: SEAT BELTS

January 11, 2019
NHTSA ID Number: 11355136
Consumer Location: SAN ANTONIO, TX
VIN: JN8AZ1MU0AW****

Summary of Complaint

THE SEATBELT ON THE SECOND ROW SEATING CENTER HAS STOPPED WORKING IT WORKED FOR A LITTLE WHILE THEN WE NOTICED IT WAS STARTING TO LOCK UP NOW IT DOES NOT BUCKLE AT ALL THEY CLEANED IT WE HAVE CHECKED FOR PENNIES OR ANY DEBRIS BUT IT WILL NOT GRAB THE OTHER PART OF THE SEAT BELT. THE VEHICLE'S ALWAYS IS IN PARK MODE BEFORE WE LEAVE AND BUCKLE UP.

Components: SERVICE BRAKES

May 25, 2020
NHTSA ID Number: 11354328
Consumer Location: TORRANCE, CA
VIN: JN8AZ1MU4AW****

Summary of Complaint

WHEN I AM DRIVING AND PRESS THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL GOES SOFT AND DOWN TO THE FLOORBOARD. I HAVE TO PUMP THE BRAKE IN ORDER FOR THE CAR TO STOP. THIS DOESN'T HAPPEN ALL OF THE TIME, BUT IT IS HAPPENING AT LEAST ONCE A DAY.IT HAS HAPPENED WHEN I AM DRIVING ON A CITY STREET OR WHEN I AM ON THE FREEWAY.I HAVE HAD TO SWERVE AND DRIVE OFF THE ROAD IN ORDER TO AVOID AN ACCIDENT. I HAVE TAKEN THE CAR TO TWO DEALERSHIPS, THEY CHECK THE CAR AND CAN'T REPLICATE THE PROBLEM AND SAY NOTHING IS WRONG WITH THE BRAKES. I AM AFRAID TO DRIVE THE CAR. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT THE 2009 NISSAN MURANO HAS HAD A RECALL (NHTSA CAMPAIGN 18V916000) WITH THE IDENTICAL SYMPTOMS MY VEHICLES IS EXHIBITING. THE PROBLEM IS THE ABS ACTUATOR. MY CAR WAS MANUFACTURED IN 2009 WITH THE DEFAULT PARTS, YET IT WAS NOT PART OF THE RECALL. THIS FAULTY BRAKE SYSTEM CAN BE FATAL IF NOT ADDRESSED. THE COST OF THE REPAIRS IS IN EXCESS OF $2,000 AND NISSAN SHOULD PAY FOR THE REPAIR FOR THE FAULTY ABS ACTUATOR. I NOW HAVE A CAR PARKED IN THE GARAGE BECAUSE I AM AFRAID TO DRIVE MY CAR AND HAVE TO WAIT TO SAVE UP TO PAY FOR THE REPAIR. PLEASE LOOK INTO THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.

Components: SERVICE BRAKES

June 01, 2019
NHTSA ID Number: 11350826
Consumer Location: GAINESVILLE, FL
VIN: JN8AZ1MU5AW****

Summary of Complaint

BRAKES ARE SOFT AND DO NOT ENGAGE PROPERLY. BRAKE TRAVEL TIME IS LONGER THAN PREVIOUSLY, CREATING GREATER RISK OF AN ACCIDENT.

Components: UNKNOWN OR OTHER

May 25, 2019
NHTSA ID Number: 11350827
Consumer Location: GAINESVILLE, FL
VIN: JN8AZ1MU5AW****

Summary of Complaint

VEHICLE STOPPED ACCELERATING ON THE INTERSTATE AFTER STEPPER MOTOR FAILED IN THE TRANSMISSION. RAN AT 4000 RPM BEFORE NOT ACCELERATING.

Components: POWER TRAIN

August 06, 2020
NHTSA ID Number: 11350439
Consumer Location: SALINAS, CA
VIN: JN8AZ1MW8AW****

Summary of Complaint

I WAS ON A TRIP FROM SALINAS CA. TO SHASTA CA MY CARS RPMS BEGAN TO FLUCTUATE FOR NO REASON WHILE IN THE HIGHWAY. THE CHECK ENGINE LIGHT APPEARED. CODE 1778 WAS ONE OF THE FEW CODES THAT CAME UP. THE TRANSMISSION WAS FAILING ME. TOOK INTO SHOP AND TRANSMISSION IS DEFINITELY THE PROBLEM.

Components: POWER TRAIN

July 31, 2020
NHTSA ID Number: 11342626
Consumer Location: BIRMINGHAM, AL
VIN: JN8AZ1MU6AW****

Summary of Complaint

CAR LOSES POWER AND DOES NOT ACCELERATE. AFTER A FEW MINUTES IT WILL START AND DRIVE BUT WILL EVENTUALLY START HAVING THE SAME PROBLEMS.

Components: POWER TRAIN ELECTRICAL SYSTEM ENGINE

May 23, 2020
NHTSA ID Number: 11342439
Consumer Location: Unknown
VIN: JN8AZ1MU1AW****

Summary of Complaint

VEHICLE HAS HAD TO HAVE MOTOR IN THE ENGINE REPLACE. THE CVT TRANSMISSION COMPLETELY STOPPED WORKING CAUSING THE VEHICLE TO STALL AND BREAK DOWN WHILE DRIVING ON THE HIGHWAY. THE ELECTRICAL IN THE CAR WENT OUT AND THE CAR IS NO LONGER ABLE TO OPERATE.

Components: SERVICE BRAKES

July 08, 2020
NHTSA ID Number: 11338391
Consumer Location: HOOVER, AL
VIN: JN8AZ1MU8AW****

Summary of Complaint

BRAKE PEDAL GOES TO THE FLOOR BEFORE CAR WILL STOP

Components: SERVICE BRAKES

June 24, 2020
NHTSA ID Number: 11337135
Consumer Location: CONROE, TX
VIN: JB8AZ1MU8AW****

Summary of Complaint

I WAS DRIVING DOWN THE ROAD AT APPROX 35 MPH WHEN I PRESSED ON THE BRAKES THEY WENT TO THE FLOOR. I PULLED OVER ON THE SHOULDER TO PREVENT A COLLISION. AFTER PRESSING ON THE BRAKES AGAIN THEY BEGAN TO FUNCTION PROPERLY. I WAS HEADED TO PICK UP MY GRAND BABIES. ( THANK GOD THEY WERE NOT IN THE VEHICLE) AFTER TURNING THE VEHICLE AROUND TO HEAD HOME. THE BRAKES MALFUNCTION AGAIN. THIS VEHICLE IS UNSAFE TO DRIVE. I HAVE MY MURANO IN THE DRIVEWAY. I REFUSE TO DRIVE IT UNTIL IT'S FIXED. THE PART RUNS AROUND 2000.00. THIS IS CRAZY. I'M STILL PAYING FOR THE VEHICLE AND I CAN'T EVEN DRIVE IT. HAD TO BARROW ANOTHER VEHICLE JUST TO GET TO WORK. *TR

Components: POWER TRAIN

May 20, 2019
NHTSA ID Number: 11325837
Consumer Location: NANCY, KY
VIN: JN8AZ1MU5AW****

Summary of Complaint

WHILE DRIVING GOING UP HILL NO LIGHTS CAME ON NO WARNING CAR DIDNT WANT TO PULL.HAD TO ROLL BACK ON HILL WITH KIDS IN CAR PRAYING NOT TO GET HIT.

Components: SERVICE BRAKES

March 12, 2020
NHTSA ID Number: 11317817
Consumer Location: SACRAMENTO, CA
VIN: JN8AZ1MU9AW****

Summary of Complaint

THIS IS CONTINUOUSLY HAPPENING, IF I NEED TO HIT MY BRAKES QUICKLY, MY BREAK PEDAL BECOME SOFT AND I NEED TO PUSH THE PEDAL ALL THE WAY TO THE FLOOR. THIS HAS NOW OCCURRED IN MANY INSTANCES AND I DRIVE WITH TWO TODDLERS IN MY CAR. I'VE HAD THE DEALER TAKE A LOOK AT MY BREAKS WITH A WHOLE BREAK REHAUL, THIS IS STILL OCCURRING.

Components: SERVICE BRAKES

July 18, 2019
NHTSA ID Number: 11316267
Consumer Location: GREEN BROOK, NJ
VIN: JN8AZ1MW7AW****

Summary of Complaint

EXPERIENCED SOFT BRAKE PEDALS AFTER THE ANTI-LOCK BRAKING SYSTEMS ACTIVATED FROM HITTING POTHOLES, MANHOLES OR ROUGH ROAD SURFACES. I WAS ABOUT THREE CAR-LENGTHS FROM THE CAR IN FRONT OF ME ON ROUTE 22 (MAJOR HIGHWAY), THAT WAS STOPPED AT THE RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP. HOWEVER, WHEN I PUT ON MY BRAKES, MY BRAKE PEDAL HAD TO BE PRESSED ALL THE WAY TO THE FLOOR FOR THE VEHICLE TO COME TO A STOP. THIS NOW HAPPENS ON A CONTINUAL BASIS, WHEREBY I HAVE TO ALLOW MORE ROOM BETWEEN VEHICLES TO ALLOW STOPPAGE. I HAVE NOTICED THAT THE 2009 MODEL YEAR HAS THE SAME PROBLEM.

Components: SERVICE BRAKES

January 19, 2020
NHTSA ID Number: 11300459
Consumer Location: LEXINGTON, KY
VIN: JN8AZ1MUXAW****

Summary of Complaint

AFTER AN ABS ACTIVATION EVENT, DURING SUBSEQUENT BRAKE PEDAL PRESSES, THERE IS NO BRAKING EFFECT FOR THE FIRST ~80% OF BRAKE PEDAL TRAVEL. ALL BRAKING OCCURS IN THE FINAL 20% OF PEDAL TRAVEL DISTANCE. THIS HAS BEEN OBSERVED NUMEROUS TIMES OVER APPROXIMATELY THE LAST 12 MONTHS. STEPS: - VEHICLE IS IN MOTION (SPEED USUALLY GREATER THAN 35MPH) - BRAKE IS DEPRESSED - ABS ENGAGES SUCCESSFULLY (DUE TO SOME ROAD CONDITION CAUSING VEHICLE TO SLIDE), BRAKE PEDAL FEEL IS NORMAL - BRAKE PEDAL IS RELEASED - BRAKE PEDAL IS PRESSED AGAIN, WITHOUT ABS ACTIVATION. OBSERVED PROBLEM: FOR THE FIRST 80% OF BRAKE PEDAL TRAVEL DISTANCE, THERE IS NO BRAKING EFFECT. - PEDAL FEEL MAY RETURN TO NORMAL WITHIN A FEW SECONDS. IN SOME CASES, PEDAL FEEL HAS TAKEN UP TO 30 MINUTES TO RETURN TO NORMAL. IN SEVERAL CASES, THE VEHICLE WAS PULLED OVER AND RE-STARTED IN AN ATTEMPT TO GET BRAKE PEDAL FEEL TO RETURN TO NORMAL (THIS USUALLY SEEMED TO WORK). INITIALLY THIS WAS DIAGNOSED BY A THIRD-PARTY MECHANIC, WHO RECOMMENDED THAT THE VEHICLE BE TAKEN TO A NISSAN-CERTIFIED SERVICE CENTER FOR REPAIR. IT WAS THIS MECHANIC AND THE CUSTOMER'S OPINION THAT THIS IS THE SAME DEFECT THAT 2009 MURANOS HAVE BEEN RECALLED FOR (NHTSA CAMPAIGN 18V916000), DUE TO SIMILARITY IN MODEL YEAR, PARTS AND SYMPTOMS. NISSAN SERVICE CENTER REPRODUCED THE PROBLEM AND INDICATED THE ABS ACTUATOR AS THE SUSPECT ROOT CAUSE. HAVE CONTACTED NISSAN CUSTOMER CARE WITH THIS INFORMATION - THEY STATED THAT SINCE THE VEHICLE IS NOT UNDER WARRANTY AND THERE ARE NO RECALLS FOR IT, NISSAN WILL OFFER NO GOODWILL OR ASSISTANCE FOR THIS ISSUE. I WAS TOLD THEY WILL INVESTIGATE, BUT THAT I SHOULD NOT EXPECT ANY RESPONSE OR FEEDBACK. ABS ACTUATOR PART NUMBER: 47660 1SW0A

Components: ELECTRICAL SYSTEM SERVICE BRAKES

January 09, 2020
NHTSA ID Number: 11298637
Consumer Location: OVERLAND PARK, KS
VIN: JN8AZ1MW7AW****

Summary of Complaint

ALL POWER TO THE VEHICLE WAS LOST WHILE PARKED IN GARAGE. ONCE CAR WAS JUMPED, ALL WARNING LIGHTS CAME ON AND STAYED ON. DROVE TO THE SHOP TO GET NEW BATERRY. SPEEDOMETER WAS NOT WORKING, MAP ON GPS WAS NOT WORKING. MECHANIC DIAGNOSED THAT THE ABS ACTUATOR NEEDS TO BE REPLACED AT A COST OF 3,500.00. THE CAR IS UNSAFE TO DRIVE AS I HAVE NO WAY TO COVER THE COST OF THE REPAIR. THIS APPARENTLY HAS BEEN AN ISSUE WITH 2009 AND AGAIN 2011 THEY 2017 VEHICLES. WHY WAS 2010 SKIPPED IN THE RECALL. I HAVE A CAR IN THE GARAGE THAT IS UNSAFE AND WHILE ALL OTHER YEARS HAVE BEEN RECALLED, THE 2010 OWNERS ARE DRIVING UNSAFE VEHICLES WHICH COULD LEAD TO DISASTROUS ACCIDENTS. WHY IS NHTSA NOT LOOKING INTO THIS? WILL IT TAKE CRASHES TO GET SOMEONE'S ATTENTION?

Components: UNKNOWN OR OTHER

January 05, 2020
NHTSA ID Number: 11297240
Consumer Location: VIENNA, VA
VIN: JN8AZ1MWXAW****

Summary of Complaint

WHILE DRIVING ON A PRIMARY ROAD AT APPROX. 50 MPH, MY SUNROOF EXPLODED WITHOUT WARNING. IT SOUNDED AS IF A GUN WAS FIRED NEXT TO MY EAR.

Components: SERVICE BRAKES

December 29, 2019
NHTSA ID Number: 11291959
Consumer Location: LENNOX, SD
VIN: JN8AZ1MWXAW****

Summary of Complaint

TL* THE CONTACT OWNS A 2010 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT TRAVELED TO THE FLOORBOARD WITHOUT PROPERLY SLOWING THE VEHICLE. THE CONTACT STATED THAT THERE WERE NO SIGNS OF A BRAKE FLUID LEAK; HOWEVER, THE BRAKE FLUID RESERVOIR WENT FROM FULL TO EMPTY ONCE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DIRECTIONAL CONTROL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

Components: AIR BAGS

November 22, 2019
NHTSA ID Number: 11289013
Consumer Location: ODESSA, FL
VIN: JN8AZ1MWXAW****

Summary of Complaint

I TOOK MY 2010 NISSAN MURANO LE AWD TO MAUS NISSAN OF NEW PORT RICHEY, FL BECAUSE THE PASSENGER SIDE AIRBAG WARNING LIGHT WAS FLASHING. THIS WELL MAINTAINED, GARAGE KEPT VEHICLE WITH 74500 MILES, 95% OF SERVICE/MAINTENANCE DONE BY NISSAN, WAS IN PRISTINE CONDITION, SINGLE DRIVER,NO ACCIDENTS, AND RARELY EVEN A PASSENGER. WHEN I RETURNED 3 DAYS LATER, I WAS TOLD THE LIGHT WAS STILL FLASHING EVEN THOUGH THEY REPLACED THE "K88201AAOE SENSOR SIDE AIRBAG CENTER". I WAS BILLED $1840.81 FOR THIS REPAIR THAT DID NOT FIX THE PROBLEM. I WAS THEN TOLD THE DIAGNOSTICS SAID THEY NEEDED TO REPLACE THE "SEAT OCCUPANT SENSOR" FOR AN ADDITIONAL $4210.81 BECAUSE THE PART WAS INTEGRATED INTO THE FRONT PASSENGER SEAT SO THE WHOLE FRONT PASSENGER SEAT HAD TO BE REPLACED! I WAS THEN ADVISED TO CALL NISSAN'S CORPORATE CUSTOMER CARE AT 1 800 NISSAN1. MY MAUS SERVICE CONSULTANT SAID SHE HAD SEEN CUSTOMERS WITH "130000 MILES AND A BLOWN TRANSMISSION" AND CUSTOMER CARE HAD COVERED THE REPAIR. SHE ALSO SAID THAT THEY WOULD LIKELY REIMBURSE MY $1840.81 SINCE THE REPAIR DID NOT RESOLVE THE ISSUE. I CALLED CUSTOMER CARE AND DETAILED MY SITUATION. A WEEK LATER THEY CALLED TO TELL ME THAT MY REQUEST HAD BEEN DENIED. I REACHED OUT TO MAUS NISSAN VIA THEIR FACEBOOK AND WEB PAGES AS WELL AS A YELP AND GOOGLE REVIEWS. ATTACHED ARE COPIES OF MY INVOICE, ADDITIONAL REPAIR ESTIMATE AND THE ONLY NON AUTOMATED REPLY FROM WITH MAUS NISSAN.

Components: SUSPENSION

November 05, 2019
NHTSA ID Number: 11286730
Consumer Location: CINCINNATI, OH
VIN: JN8AZ1MW9AW****

Summary of Complaint

REAR SUBFRAME RUSTED THROUGH AND BROKE IN HALF WHILE DRIVING. CAUSING SEVERE PULL TO THE LEFT AND ERRATIC HANDLING DURING BRAKING.

Components: SERVICE BRAKES

November 26, 2019
NHTSA ID Number: 11282491
Consumer Location: MAYNARD, MA
VIN: JN8AZ1MW2AW****

Summary of Complaint

TODAY, NOV 26, 2019, A DRY, SUNNY DAY NEAR BOSTON MY BRAKES ON 2010 MURANO FAILED AND CAR REAR ENDED THE CAR IN FRONT AT ABOUT 10MPH. PEDAL WENT ALL THE WAY TO THE FLOOR , CAR SLOWED SLIGHTLY BUT WAS UNABLE TO STOP WITH PLENTY OF SPACE TO DO SO IN NORMAL CONDITIONS. UNABLE TO STEER AROUND IT DUE TO ONCOMING TRAFFIC ON LEFT AND HILL ON RIGHT. DAMAGE TO BOTH CARS. POLICE RESPONDED AND CAR EVENTUALLY TOWED TO BODY SHOP.. NOTICED SIMILAR COMPLAINTS BUT WHY NO RECALL?

Components: SERVICE BRAKES

November 18, 2019
NHTSA ID Number: 11281859
Consumer Location: HENRIETTA, TX
VIN: JN8AZ1MU9AW****

Summary of Complaint

THIS SYMPTOM OCCURS AT ALL SPEEDS. WHEN BRAKES ARE DEPRESSED, THE PEDAL GOES ALL THE WAY TO THE FLOOR. BRAKES DO NOT FUNCTION PROPERLY CAUSING INCREASED STOPPING DISTANCE. THIS ISSUE IS A HAZARD FOR OCCUPANTS OF THE VEHICLE AND OTHERS ON THE ROAD AROUND THE VEHICLE. THE SYMPTOMS THE VEHICLE IS EXHIBITING ARE IDENTICAL TO 2009 MURANO'S THAT HAVE BRAKE MODULES AND ECU'S RECALLED. THIS VEHICLE HAS BEEN REMOVED FROM USE PENDING REPLACEMENTS OF THE SAME COMPONENTS RECALLED ON THE PRIOR YEAR MURANO'S. THE COST OF THE REPAIRS IS IN EXCESS OF $2000 AND SHOULD BE AT THE EXPENSE OF NISSAN FOR INSTALLING FAULTY COMPONENTS. THIS FAULTY BRAKE SYSTEM CAN BE FATAL IF NOT ADDRESSED, ALL MURANO'S WITH FAULTY BRAKE COMPONENTS NEED TO BE RECALLED BEFORE IT COSTS THE LIVES OF INNOCENT PARTIES. THE EXPENSE OF THE REPAIR OUT OF POCKET MAY DISCOURAGE SOME OWNERS FROM TAKING APPROPRIATE MEASURES, INCREASING THE RISK. TROUBLE SHOOTING OTHER COMPONENTS TO AVOID THE COSTLY PARTS REQUIRED TO REPAIR THE PROBLEM IS A BURDENSOME EXPENSE FOR THE OWNERS AND INCREASES THE SAFETY HAZARDS OF MURANO'S ON THE ROAD.

Components: AIR BAGS SEATS

October 29, 2019
NHTSA ID Number: 11281117
Consumer Location: KENNESAW, GA
VIN: JN8AZ1MW9AW****

Summary of Complaint

2010 NISSAN MURANO, (PURCH 11/30/2009) I HAVE A PASSENGER AIR BAG SAFETY CONCERN! (CASE # 37896824) THE RED AIR BAG WARNING LIGHT IS FLASHING! (WHILE DRIVING AT ALL SPEEDS AND WHILE IDLING) & THE FRONT PASSENGER SEAT AIR BAG WARNING LIGHT (YELLOW), REMAINS ON - INDICATES FRONT PASSENGER AIR BAG IS OFF! TOOK MURANO TO NISSAN SERVICE CENTER, TECH DID DIAGNOSTIC TEST - GOT A CODE B1018 OCS IS MALFUNCTIONING. TECH CLEARED CODE, TO TURN OFF THE RED FLASHING AIRBAG LIGHT & SAID IF RED LIGHT STARTS FLASHING AGAIN, COME BACK TO SERVICE DEPT. 1ST STEP TO FIX WOULD BE REPLACE FRONT PSSNGR SEAT ACU ASSEMBLY. (VERBALLY WAS TOLD THEY MAY HAVE TO REPLACE THE FRONT PASSENGER SEAT CUSHION). RED LIGHT FLASHING AGAIN THE NEXT DAY, DROVE IT FOR 2 WEEKS TO SEE IF THAT WOULD RECALIBRATE RED FLASHING LIGHT, WAS STILL FLASHING AFTER 2 WKS, RETURNED TO NISSAN SERVICE DEPT ON 10/29/19. SAID NEED TO REPLACE THE FRONT PASSENGER CUSHION, (THE OCS FOR AIR BAG IS IN CUSHION) & POSSIBLY AN ACU! I SEE, MURANO HAS HAD SEVERAL PASSENGER AIR BAG RECALLS: THE 2009 MURANO: RECALL # 08V521000 - SAFETY ISSUE - THE OCS CONTROL UNIT LOCATED IN FONT PASSENGER SEAT CUSHION, COULD CAUSE INTERRUPTION OF SIGNAL BETWEEN OCS & ACU - SUPPRESSED AIR BAG COULD FAIL TO PROVIDE ADEQUATE PROTECTION IN A CRASH. RECALL # 08V066000 - SAFETY ISSUE - DUE TO INCORRECT SOFTWARE PROGRAMMING- THE ACU MAY CAUSE PASSENGER AIR BAG TO NOT OPERATE AS DESIGNED IF BATTERY BECOMES SIGNIFICANTLY DISCHARGED - RESULTING IN PASSENGER AIR BAG NOT TO OPERATE AS DESIGNED. 2013 - 2015 MURANO RECALL - SAFETY ISSUE - FRONT PSSNGR OCS COMPONENT MAY INCORRECTLY CLASSIFY ADULT AS A CHILD OR THAT SEAT IS EMPTY DESPITE OCCUPIED - FRONT PSSNGR AIR BAG MAY BE TURNED OFF & NOT DEPLOY IN A CRASH! * I SEE A LOT OF SIMILARITIES IN THE PAST RECALL DESCRIPTIONS WITH WHAT IS OCCURRING TO MY 2010 NISSAN MURANO PASSENGER SEAT. THANK YOU!

Components: SERVICE BRAKES

October 01, 2019
NHTSA ID Number: 11280911
Consumer Location: MARYSVILLE, WA
VIN: JN8AZ1MW2AW****

Summary of Complaint

SOFT BRAKE PEDAL, BRAKES WON'T STOP. VERY DANGEROUS. SAME ISSUE AS 2009 RECALL. THIS IS A 2010 BUT MANUFACTURED 10/2009 AND SHOULD BE INCLUDED.

Components: SERVICE BRAKES

September 02, 2019
NHTSA ID Number: 11279657
Consumer Location: MARYSVILLE, WA
VIN: JN8AZ1MW2AW****

Summary of Complaint

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WITHOUT STOPPING. SAME ISSUE AS THE 2009 RECALL. MY VEHICLE WAS MANUFACTURED 10/2009 EVEN THOUGH IT IS A 2010. IT SHOULD ALSO BE INCLUDED IN THE 2009 SOFT BRAKE PEDAL RECALL

Components: ELECTRICAL SYSTEM

September 03, 2019
NHTSA ID Number: 11278125
Consumer Location: BRYAN, TX
VIN: JN8AZ1MU5AW****

Summary of Complaint

MY CAR STALLED ON ME WHEN IN MOTION AND WONT GO PAST 7MPH, AND EVENTUALLY LOSE POWER AND DRAIN MY BATTERY. I TOOK IT FOR REPAIR BOUGHT A NEW ALTERNATOR,REPLACED THE ALTERNATOR IT STILL DRAIN AND DAMAGE THE BATTERY. I HAVE TO GO BUY ANOTHER BATTERY, A BRAND NEW BATTERY AND IN NO TIME DRAINED THE BATTERY AGAIN. THIS HAPPENS WHEN THE CAR IS RUNNING REGARDLESS IF ANYTHING IS TURNED ON OR NOT.

Components: SERVICE BRAKES

October 14, 2019
NHTSA ID Number: 11268260
Consumer Location: HIALEAH, FL
VIN: JN8AZ1MUXAW****

Summary of Complaint

I HAVE ALMOST GOTTEN INTO A FEW CAR ACCIDENTS BECAUSE THE BRAKE PEDAL ALL OF A SUDDEN GOES SOFT AND I HAVE TO PEDAL IT TO THE FLOOR. EACH TIME I'VE HAD TO PULL OVER TO THE SHOULDER TO AVOID THE ACCIDENT BECAUSE IT WASN'T ENOUGH TO STOP IN TIME. I CAN SEE THAT THIS IS AN ONGOING ISSUE AS MANY OTHER HAVE REPORTED THE SAME PROBLEM FOR THIS VEHICLE AND YEAR. NISSAN NEEDS TO GET IT TOGETHER AND FIX THIS ISSUE ASAP AS LIVES ARE AT RISK

Components: SUSPENSION

September 20, 2019
NHTSA ID Number: 11266127
Consumer Location: BEYER, PA
VIN: JN8AZ1MWXAW****

Summary of Complaint

K FRAME BROKE RUSTED OUT

Components: STRUCTURE

October 07, 2015
NHTSA ID Number: 11265410
Consumer Location: TACOMA, WA
VIN: JN8AZ1MU7AW****

Summary of Complaint

THE DOOR LOCKS ON THE MURANOS DO NOT FUNCTION PROPERLY. FROM READING MESSAGE BOARDS ONLINE IT LOOKS LIKE A COMMON ISSUE THAT SHOULD BE RECALLED AS IT IS NOT JUST MY VEHICLE. SOMETIMES IT WON'T LOCK AND OTHER TIMES IT WON'T UNLOCK. IT DOESN'T WORK WITH EITHER THE KEYFOB OR FROM THE INSIDE OF THE DOOR. IT IS A SAFETY CONCERN NOT BEING ABLE TO LOCK AND UNLOCK THE CAR DOOR. SOMEONE COULD OPEN YOUR CAR DOOR OR NOT BEING ABLE TO UNLOCK IT TO EXIT THE VEHICLE IN AN EMERGENCY. NISSAN WANTS SEVERAL THOUSAND DOLLARS TO FIX THE ISSUE WHEN IT IS SOMETHING THAT IS A COMMON DEFECT ON THEIR END. THEY SHOULD HAVE TO FIX IT.

NISSAN MURANO Sold

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