2013 NISSAN MURANO VIN: JN8AZ1MU5DW214048

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN JN8AZ1MU5DW214048 Decoding Nissan Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

NISSAN

Manufacturer Name

NISSAN MOTOR COMPANY, LTD

Model

Murano

Model Year

2013

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant Company Name

Kyushu Plant

Series2

Wagon body style

Body Class

Crossover Utility Vehicle (CUV)

Doors

4

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Drive Type

4x2

Displacement (CC)

3500.0

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Fuel Type - Primary

Gasoline

Seat Belt Type

Manual

Other Restraint System Info

2nd row center 3-point manual belts

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2013 NISSAN MURANO Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
18.5%

2013 NISSAN MURANO Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger, Rear Seat
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN JN8AZ1MU5DW214048

Components: STEERING

February 05, 2021
NHTSA ID Number: 11395356
Consumer Location: BIRMINGHAM, AL
VIN: JN8AZ1MU5DW****

Summary of Complaint

POWER STEERING WENT OUT...DAMAGED BELTS AND PIPE.

Components: ELECTRICAL SYSTEM LATCHES/LOCKS/LINKAGES

November 01, 2021
NHTSA ID Number: 11439849
Consumer Location: BEAVERCREEK, OH
VIN: jn8az1mw5dw****

Summary of Complaint

The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Components: STEERING

December 20, 2020
NHTSA ID Number: 11384662
Consumer Location: SEWICKLEY, PA
VIN: JN8AZ1MWXDW****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE CLAMP HAD MALFUNCTIONED CAUSING A POWER STEERING FLUID LEAK. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COCHRAN NISSAN LOCATED AT 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15235 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.

Components: ENGINE AND ENGINE COOLING

September 21, 2020
NHTSA ID Number: 11360443
Consumer Location: AVONDALE, AZ
VIN: JN8AZ1MU7DW****

Summary of Complaint

TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK. *JB

Components: SEAT BELTS

August 12, 2020
NHTSA ID Number: 11350969
Consumer Location: SKIDMORE, TX
VIN: JN8AZ1MU6DW****

Summary of Complaint

FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.

Components: POWER TRAIN

June 05, 2020
NHTSA ID Number: 11338430
Consumer Location: SCOTCH PLAINS, NJ
VIN: JN8AZ1MW4DW****

Summary of Complaint

I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.

Components: POWER TRAIN

August 03, 2019
NHTSA ID Number: 11299794
Consumer Location: HOLLADAY, UT
VIN: JN8AZ1MWXDW****

Summary of Complaint

ON AUGUST 3, 2019 MY WIFE AND I WERE DRIVING OUR 2013 MURANO ON A TWO-LANE STATE HIGHWAY (COLORADO 133) BETWEEN REDSTONE AND MARBLE WHEN WITHOUT WARNING THE TRANSMISSION STOPPED WORKING, LEAVING THE ENGINE RUNNING NORMALLY. IT WAS LIKE THE CAR SHIFTED INTO NEUTRAL. WE WERE THEN COASTING ON THE HIGHWAY WHILE WE LOOKED FOR A SAFE PLACE TO STOP ON THE SHOULDER OF THE ROAD OUT OF THE LANE OF TRAFFIC. FORTUNATELY THE CAR FOLLOWING US WAS NOT TOO CLOSE TO BE ENDANGERED BY OUR LOWER SPEED. THIS WAS A DANGEROUS CONDITION. THE ODOMETER READ 87,861 MILES. WE HAD OWNED THE VEHICLE FOR ALMOST 3 YEARS AT THAT POINT AND HAD DRIVEN IT IN A NORMAL FASHION. WE HAD NOT TOWED ANYTHING NOR DRIVEN OFF ROAD OR EXPOSED THE CAR TO ANY HAZARDOUS CONDITIONS. ULTIMATELY THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, LOCATED IN GRAND JUNCTION, COLORADO, 121 MILES AWAY, TO HAVE THE TRANSMISSION REPLACED. AT THAT TIME WE LEARNED THAT THE TRANSMISSION WAS THE CVT MODEL USING BELTS AND NOT GEARS. THE DEALER TOLD US THE BELTS HAD SHREDDED INSIDE THE TRANSMISSION. THE NORMAL 50,000 MILE WARRANTY HAD PASSED, SO WE WERE FACED WITH REPLACING THE TRANSMISSION AT OUR OWN EXPENSE, APPROXIMATELY $4,000. WE THINK THIS IS UNACCEPTABLE WHEN WE HEAR OF CARS GOING INTO THE UPPER 100,000'S AND EVEN 200,000 MILES ON THE SAME TRANSMISSION. WE ALSO LEARNED THAT NISSAN HAD PROBLEMS WITH EARLIER CVT-EQUIPPED CARS AND EXTENDED THE WARRANTY TO 100,000 MILES, BUT THE 2013 MODEL YEAR HAD NOT EXPERIENCED ENOUGH FAILURES TO JUSTIFY INCREASING THE WARRANTY PERIOD. BASICALLY, WE THINK 87,861 MILES IS UNACCEPTABLE FOR THE LIFE OF A TRANSMISSION. WE HOPE NISSAN WILL COMPENSATE US FOR OUR EXPENSES.

Components: STEERING

November 29, 2019
NHTSA ID Number: 11289982
Consumer Location: FARMINGDALE, NY
VIN: JN8AZ1MWXDW****

Summary of Complaint

WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.

Components: ELECTRICAL SYSTEM

December 09, 2019
NHTSA ID Number: 11289363
Consumer Location: PRAIRIEVILLE, LA
VIN: JN8AZ1MUXDW****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.

Components: LATCHES/LOCKS/LINKAGES

November 09, 2019
NHTSA ID Number: 11279509
Consumer Location: DAYTON, OH
VIN: JN8AZ1MW5DW****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.

Components: AIR BAGS

April 10, 2019
NHTSA ID Number: 11278551
Consumer Location: SAINT CLOUD, FL
VIN: JN8AZ1MU0DW****

Summary of Complaint

MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.

Components: VISIBILITY

October 04, 2019
NHTSA ID Number: 11266842
Consumer Location: NORMAL, IL
VIN: JN8AZ1MW5DW****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Components: UNKNOWN OR OTHER

September 16, 2019
NHTSA ID Number: 11256275
Consumer Location: FORT WORTH, TX
VIN: JN8AZ1MU6DW****

Summary of Complaint

THE SUNROOF EXPLODED WITHOUT ANY CAUSE. IT SOUNDED LIKE A BOMB WENT OFF WHILE DRIVING ON A HIGHWAY.

Components: UNKNOWN OR OTHER

June 21, 2019
NHTSA ID Number: 11229642
Consumer Location: ORLANDO, FL
VIN: ****

Summary of Complaint

DRIVER SIDE VISOR KEEPS DROPPING DOWN AND OBSCURING MY VIEW.

Components: UNKNOWN OR OTHER

June 21, 2019
NHTSA ID Number: 11229643
Consumer Location: ORLANDO, FL
VIN: ****

Summary of Complaint

DRIVER SIDE SUN VISOR KEEPS FALLING DOWN IN OBSCURING OUR VIEW

Components: ELECTRICAL SYSTEM

June 20, 2019
NHTSA ID Number: 11222327
Consumer Location: JACKSONVILLE, FL
VIN: ****

Summary of Complaint

WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD

Components: VISIBILITY/WIPER

June 18, 2018
NHTSA ID Number: 11220854
Consumer Location: UNION BRIDGE, MD
VIN: JN8AZ1MW7DW****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Components: ELECTRICAL SYSTEM

May 11, 2019
NHTSA ID Number: 11207009
Consumer Location: EAGLEVILLE, PA
VIN: JN8AZ1MWXDW****

Summary of Complaint

ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.

Components: STEERING

April 11, 2019
NHTSA ID Number: 11203529
Consumer Location: AYDLETT, NC
VIN: JN8AZ1MW2DW****

Summary of Complaint

I HAD MY 2013 NISSAN MURANO REPAIRED FOLLOWING A RECALL INVOLVING THE POWER STEERING. THE WORK WAS COMPLETED ON 2/2/18. ON 4/11/2019 I COMPLETELY LOST POWER STEERING WHILE DRIVING HOME. THANKFULLY I WAS ON NEIGHBORHOOD STREETS AND NOT THE INTERSTATE. BY THE TIME I WAS ABLE TO PULL OVER SMOKE WAS COMING FROM UNDER THE HOOD OF MY CAR AND THERE WERE TWO LARGE PUDDLES OF FLUID UNDER THE FRONT END. AFTER HAVING THE CAR TOWED THE MECHANIC STATED THE CLAMP HAD APPARENTLY COME LOOSE AND RUBBED SEVERAL HOLES IN THE HOSE AND TUBE ASSEMBLY. IT WOULD SEEM THIS IS THE SAME PROBLEM FOR WHICH THE ORIGINAL RECALL WAS ISSUED.

Components: STRUCTURE

August 01, 2018
NHTSA ID Number: 11173577
Consumer Location: ASHTABULA, OH
VIN: JN8AZ1MUXDW****

Summary of Complaint

PAINT DEFECT. SEVERAL LARGE AREAS OF PAINT CHIPPING AND FLAKING ON DOORS AND HOOD WITHOUT ANY OTHER PHYSICAL DAMAGE CORRESPONDING. THERE ARE SEVERAL LARGE AREAS WHERE THE PAINT JUST FALLS OFF WITH THE SLIGHTEST TOUCH,, IT IS DEFINITELY COMPROMISING THE APPEARANCE OF THE VEHICLE AS WELL AS THE STABILITY OF THE UNDERLYING BODY ALLOWING ELEMENTS TO REACH THE BARE METAL.

Components: POWER TRAIN

January 23, 2019
NHTSA ID Number: 11171755
Consumer Location: MESQUITE, NV
VIN: JN8AZ1MW6DW****

Summary of Complaint

TRANSMISSION SLIPPING CODE P1778

Components: ELECTRICAL SYSTEM

November 23, 2018
NHTSA ID Number: 11153439
Consumer Location: GILBERT, AZ
VIN: JN8AZ1MW5DW****

Summary of Complaint

MY 2013 MURANO WOULD NOT UNLOCK. SO I CALLED AAA ROADSIDE SERVICE. I WAS ABLE AFTER 10 MINUTES TO UNLOCK THE CAR CANCEL AAA. DRIVE DIRECTLY TO NISSAN DEALERSHIP THEY CHECK THE BATTERY NO PROBLEM.

Components: UNKNOWN OR OTHER

August 25, 2017
NHTSA ID Number: 11143476
Consumer Location: FAIRLESS HILLS, PA
VIN: JN8AZ1MW7DW****

Summary of Complaint

PAINT PROBLEM. NISSAN IS HAVING PROBLEMS WITH WHITE PAINT AND TRANSPARENT BASE ACCORDING TO PAINT SHOPS. THIS ONE IN PARTICULAR IS PEELING THE HOOD, QUARTER PANELS AND NOW THE ROOF. NISSAN REFUSED TO FIX IT. REEDMAN DEALERSHIP ALSO REFUSED MY REQUEST.

Components: UNKNOWN OR OTHER

October 15, 2018
NHTSA ID Number: 11140713
Consumer Location: WAYNE, OK
VIN: JN8AZ1MU3DW****

Summary of Complaint

ON 10/15/2018 MY WIFE HAD CALLED ME TO INFORM ME THAT HER 2013 MURANO WITHOUT ANY WARNING OR CHECK ENGINE LIGHT COMING ON HER ENGINE CUT COMPLETELY OFF AT 60 -65 MPH WHILE MERGING INTO THE EXPRESSWAY HAD THERE BEEN OTHER CARS AROUND MY WIFE WOULD HAVE WOUND UP IN A COLLISION. HAD OTHER CARS BEEN AT SAME SPEED COMING BEHIND HER I'M AFRAID IT WOULD HAVE BEEN A BAD ACCIDENT, MY WIFE FEARS DRIVING THIS VEHICLE FOR THIS REASON NOW. IT WAS A COMPLETE SHOCK TO HER FOR OUR GREAT RUNNING VEHICLE TO JUST SHUT OFF OUT OF THE BLUE NO WARNING.

Components: VISIBILITY/WIPER

August 27, 2018
NHTSA ID Number: 11122859
Consumer Location: ENTERPRISE, AL
VIN: JN8AZ1MU4DW****

Summary of Complaint

DRIVING DOWN THE HIGHWAY WINDOWS CLOSED AC ON 65 MPH MODERATE TRAFFIC SUNROOF EXPLODED.

Components: FUEL/PROPULSION SYSTEM

August 22, 2018
NHTSA ID Number: 11121899
Consumer Location: SURPRISE, AZ
VIN: JN8AZ1MW0DW****

Summary of Complaint

I DRIVE A 2013 NISSAN MURANO SV AWD WITH JUST OVER 72,000 MILES. BEFORE YESTERDAY, I NEVER HAD ONE ISSUE WITH THE VEHICLE. IT HAS BEEN VERY RELIABLE. WHILE DRIVING MURANO ON 8/22/18 IT SUDDENLY WOULD BARELY ACCELERATE WHEN PRESSING ACCELERATOR ON A CITY STREET. THE MURANO WHO JERK AND THE SPEED WOULD ONLY INCREASE SLOWLY. THE RPM'S THOUGH WOULD JUMP OVER 6000. ONCE VEHICLE GOT UP TO SPEED IT WOULD STAY IF LEFT ON CRUISE CONTROL. IF I HAD TO STOP AT A LIGHT/SIGN PROBLEM WOULD START ALL OVER AGAIN. I WOULD NOT TAKE ON FREEWAY DURING RUSH HOUR STOP AND GO TRAFFIC, SO I DROVE 32 MILES HOME ON SURFACE STREETS. IT TOOK ME 2 HOURS AND I IRRITATED MANY OTHER DRIVERS BECAUSE MY MURANO WAS BEING SO ERRATIC. IF I TRIED TO ACCELERATE AFTER IDLING AT A STOP IT WOULD JERK AND BARELY ACCELERATE. IF I STOPPED AND TURNED OFF THE ENGINE AT A STOP AND THEN RESTART AND PUT IN A DRIVE ONCE LIGHT WAS GREEN, THEN THE CAR WOULD STILL ACCELERATE SLOWLY; HOWEVER, IT WAS STILL SLUGGISH, JERKING AND RPM'S WERE HIGH. THE DEALERSHIP SAID NISSAN EXTENDED WARRANTY ON CVT TRANSMISSIONS FROM 08-12 TO 10 YEAR/100,000 MILE. I CANNOT FIND ANYTHING THAT OFFICIALLY STATE MODELS LATER THAN '12 ARE UNDER THIS WARRANTY; HOWEVER, THERE ARE MANY CONSUMER REPORTS DETAILING THE SAME ISSUES IN VEHICLES AFTER '12. SOMETHING NEEDS TO BE DONE TO SOLVE THIS DANGEROUS ISSUE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: STEERING ELECTRICAL SYSTEM

May 05, 2018
NHTSA ID Number: 11115388
Consumer Location: WHITE LAKE, WI
VIN: JN8AZ1MW5DW****

Summary of Complaint

"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..

Components: UNKNOWN OR OTHER

November 24, 2017
NHTSA ID Number: 11104613
Consumer Location: FLORISSANT, MO
VIN: JN8AZ1FY3DW****

Summary of Complaint

THE CAR WAS STATIONARY I HAD MY CONVERTIBLE TOP DOWN. UPON PUTTING IT UP . RIGHT BEFORE IT HITS THE WINDSHIELD IT SLAMS DOWN EXTREMELY HARD ON THE WINDSHIELD. COULD CAUSE BODILY INJURY OR DAMAGE TO WINDSHIELD.OR CAUSE THE TOP TO BREAK. WHICH MINE DID.

Components: STEERING

June 12, 2018
NHTSA ID Number: 11102171
Consumer Location: ALLENTOWN, PA
VIN: JN8AZ1MW3DW****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 25 MPH OUT OF A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED. ROTHROCK NISSAN (1648 PLAZA LN B, ALLENTOWN, PA 18104, (610) 439-8485) WAS CONTACTED, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,000.

Components: ELECTRICAL SYSTEM

May 09, 2018
NHTSA ID Number: 11096917
Consumer Location: TOMBALL, TX
VIN: JN8AZ1MU1DW****

Summary of Complaint

INTERMITTENT ELECTRICAL GROUND FAILURE WITH THE "BRAKE" AND "BATTERY" DASH LIGHTS. REPLACED THE ALTERNATOR AND BATTERY WITH NO RESOLUTION. IVE BEEN STRANDED TWICE ON THE SIDE OF THE ROAD AND TOWED TWICE TO THE SHOP WITH NO RESOLUTION. IVE CALLED NISSAN CUSTOMER SERVICE AND THEY ARE NOT AWARE OF THE PROBLEM DESPITE SEVERAL GOOGLE SEARCH RESULTS DESCRIBING THE SAME PROBLEM.

Components: STEERING

April 05, 2018
NHTSA ID Number: 11083500
Consumer Location: WAUKEGAN, IL
VIN: JN8AZ1MW5DW****

Summary of Complaint

EXTREMELY DIFFICULT TO TURN STEERING WHEEL. ALL THE TIME.

Components: STEERING POWER TRAIN

January 15, 2018
NHTSA ID Number: 11075672
Consumer Location: WAUKEGAN, IL
VIN: JN8AZ1MW5DW****

Summary of Complaint

DIFFICULTY WITH THE POWER STEERING. CHECKED FLUID LEVELS AND NONE IS LEAKING. MY CAR IS PART OF RECALL BUT MY VIN IS NOT ASSOCIATED. CAN I STILL HAVE MY CAR CHECKED? WHERE DOES THIS NEED TO BE DONE?

Components: UNKNOWN OR OTHER SERVICE BRAKES

January 20, 2018
NHTSA ID Number: 11063870
Consumer Location: PFLUGERVILLE, TX
VIN: JN8AZ1MU3DW****

Summary of Complaint

THERE WAS SUPPOSED TO BE A CLIP TO HOLD THE FLOOR MATS IN PLACE ON THE DRIVER'S SIDE. NISSAN DEALER REPLACED IT FOR FREE TWO YEARS AGO. THEY SAID IT WAS A RECALL. THE CLIP CAME OFF, AND THEY TOLD ME THEY HAVE TO CHARGE ME FOR THIS RECALL ITEM THIS TIME. THE MISSING CLIP CAUSES THE DRIVER'S SIDE FLOOR MAT TO MOVE UNDER THE GAS AND BRAKE PEDAL, MAKING IT A HAZARD. THE BRAKE PEDAL CAN'T ENGAGE PROPERLY, WHICH COULD RESULT IN AN ACCIDENT.

Components: STEERING

January 02, 2018
NHTSA ID Number: 11062417
Consumer Location: WAUPACA, WI
VIN: JN8AZ1MW3DW****

Summary of Complaint

THE POWER STEERING PUMP, HOSE, AND RACK AND PINION ALL BROKE. ONLY 70,000 MILES ON THE VEHICLE WHEN MALFUNCTION OCCURRED.

Components: STEERING

December 29, 2017
NHTSA ID Number: 11057489
Consumer Location: COUNCIL BLUFFS, IA
VIN: JN8AZ1MW1DW****

Summary of Complaint

PURCHASED 2013 MURANO PLATINUM IN APRIL 2014 WITH 25K MILES ON IT. WITHIN A FEW MONTHS, I HAD IT TO THE DEALER WITH A STEERING RACK PROBLEM BECAUSE THE POWER STEERING HAD FAILED. AFTER FIXED, I DIDN'T HAVE ANOTHER ISSUE WITH STEERING UNTIL SEP 2017 IN WHICH I COULDN'T TURN THE STEERING WHEEL AT ALL. IT HAD LOCKED UP WHILE I WAS TRAVELING FROM WORK TO HOME ON A SUNDAY MORNING. CAR WENT INTO DEALER FOR NEARLY 2 WEEKS AT LAKE MANAWA NISSAN WITH THEM TRYING TO INSTALL OEM PARTS THAT WERE FAILING. I HAVE A EXTENDED WARRANTY (HALO) AND SPENT $150 DEDUCTIBLE TO GET IT BACK. YESTERDAY, 12/28/17, WITH THE CAR HAVING 65K MILES, I WAS GOING 50-55MPH AROUND A 40-45 DEGREE TURN ON THE INTERSTATE, I LOST THE STEERING AGAIN. I'M A STRONG 50-YEAR OLD WOMAN. IT WAS EXTREMELY DIFFICULT TO GET THE STEERING WHEEL TO MOVE AT ALL. HAD GOT THE CAR MOSTLY OFF THE ROAD IN LEFT LANE, WITH MANY SEMI TRUCKS BEHIND ME, I'M LUCKY TO BE ALIVE. MADE IT TO THE RIGHT LANE AND THEN THE STEERING WAS GOOD FOR ABOUT TEN MINUTES THEN STARTED ACTING UP AGAIN. DROVE TO DEALER AND LEFT IT FOR THE NIGHT. I PICKED IT UP A FEW HOURS AGO. SINCE IT'S SNOWING HERE, I LET MY DAUGHTER USE IT AND SHE'S ALREADY CALLED ME STATING THE POWER STEERING IS STILL NOT RIGHT. I'LL BE RETURNING TO THE DEALER TOMORROW MORNING 12/30/17. I'M A REPEAT CUSTOMER OF THE DATSUN / NISSAN BRAND SINCE 1982 AND I DON'T BELIEVE MY LOYALTY IS BEING REWARDED. I BELIEVE THIS PROBLEM WILL INEVITABLY LEAD TO A CRASH WITH INJURIES, IF NOT A FATALITY.

Components: VISIBILITY/WIPER

December 14, 2017
NHTSA ID Number: 11054676
Consumer Location: JACKSONVILLE, FL
VIN: JN8AZ1MU9DW****

Summary of Complaint

THE DRIVER AND PASSENGER WINDOW VISORS ARE DEFECTIVE. THEY WILL NOT STAY UP AND THUS CREATE A SAFETY HAZARD WITH VISIBILITY. RIGHT NOW I HAVE THEM HELD UP WITH VELCRO BUT NOW THEY ARE RENDERED USELESS FOR BLOCKING THE SUN WHICH CREATES ANOTHER SAFETY HAZARD. I HAVE SPOKEN WITH A NISSAN DEALERSHIP ABOUT HAVING THEM REPLACED AND WAS QUOTED A PRICE OVER $500, AND ACCORDING TO THE EMPLOYEE THEY ARE THE EXACT SAME VISORS. WHY WOULD I WANT TO PAY TO REPLACE A FAULTY PRODUCT WITH THE EXACT SAME FAULTY PRODUCT? ACCORDING TO THE INTERNET AND THE DEALERSHIP THIS IS A COMMON PROBLEM WITH THESE VISORS YET NISSAN HAS NOT STEPPED IN TO MAKE IT RIGHT. THANK YOU FOR ANY HELP YOU CAN PROVIDE.

Components: STRUCTURE ENGINE

November 25, 2017
NHTSA ID Number: 11052359
Consumer Location: YPSILANTI, MI
VIN: JN8AZ08W55W****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SEARCHED ONLINE AND FOUND THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER (ALL PRO NISSAN OF DEARBORN, 24501 MICHIGAN AVE, DEARBORN, MI 48124). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 423,000.

Components: UNKNOWN OR OTHER

May 15, 2017
NHTSA ID Number: 11025386
Consumer Location: GLENDALE, AZ
VIN: JN8AZ1MU7DW****

Summary of Complaint

THE VISOR BROKE OPEN ON THE BACKSIDE SOMEHOW AND. OW THE ONLY POSITIONS IT WILL WORK ARE COMPLETELY UNSAFE AS THEY OBSTRUCT MY VIEW. AND LIVING IN ARIZONA IT IS UNSAFE CERTAIN TIMES A DAY WHEN I CANNOT USE MY VISOR CORRECTLY TO BLOCK THE SUN. THE VISOR HAS ONLY UNDERGONE REGULAR USE AND JUST BROKE WHEN ATTENPIING TO BRING IT DOWN FOR USE ONE DAY.

Components: VISIBILITY/WIPER

June 30, 2017
NHTSA ID Number: 11011937
Consumer Location: DAYTON, OH
VIN: JN8AZ1MW8DW****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR DID NOT STAY UP, WHICH CAUSED VISIBILITY ISSUES FOR THE DRIVER. THE DEALER WAS CONTACTED AT 937-434-4723 AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A CHECK-UP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 10/24/17*LJ *JS

Components: VISIBILITY/WIPER

July 05, 2013
NHTSA ID Number: 11003857
Consumer Location: GILBERT, AZ
VIN: JN8AZ1MW5DW****

Summary of Complaint

DRIVER SIDE VISOR DROP BELOW I LEVEL AS YOUR DRIVING. MAKING IT A DISTRACTION HOLD THE VISOR IN PLACE.

NISSAN MURANO Sold

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