2016 SUBARU CROSSTREK VIN: JF2GPABC9G8314640

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN JF2GPABC9G8314640 Decoding Subaru Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

SUBARU

Manufacturer Name

FUJI HEAVY INDUSTRIES U.S.A., INC. (C/O SUBARU OF AMERICA)

Model

Crosstrek

Model Year

2016

Trim

Premium

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Series2

Wagon Body Type

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

AWD/All-Wheel Drive

Displacement (CC)

2000.0

Displacement (CI)

122.04748818946

Displacement (L)

2.0

Engine Model

Naturally Aspirated

Fuel Type - Primary

Gasoline

Turbo

No

Seat Belt Type

Manual

Other Restraint System Info

Seat-mounted side air bags on seat back and roof-mounted side curtain air bags.

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Driver Seat Only

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2016 SUBARU CROSSTREK Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
15.1%

2016 SUBARU CROSSTREK Safety Features

Advanced Safety Features

Rearview Video Systems Standard

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
torso/pelvis Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements No

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN JF2GPABC9G8314640

Components: VEHICLE SPEED CONTROL

March 12, 2021
NHTSA ID Number: 11402577
Consumer Location: TURNER, OR
VIN: JF2GPABC9G8****

Summary of Complaint

ON FREEWAY, CAR SUDDENLY DID NOT WANT TO ACCELERATE WHEN PUSHING ON THE GAS. CAR THEN DECELERATED UNTIL I PULLED OVER ON THE SIDE OF THE ROAD, ALMOST COMING TO A COMPLETE STOP, AND THEN I PUSHED ON GAS AND IT ACCELERATED AGAIN.

Components: ELECTRICAL SYSTEM

October 15, 2019
NHTSA ID Number: 11268948
Consumer Location: ARVADA, CO
VIN: JF2GPABC9G8****

Summary of Complaint

THE KEY MECHANISM FAILS TO LET YOU REMOVE THE KEY FROM THE SWITCH. IT FAILS TO RETURN TO THE FULL OFF POSITION TO ALLOW THE KEY REMOVAL. I HAVE TO TURN KEY OFF & ON ANYWHERE FROM TWICE TO 20 TIMES TO GET THE KEY TO RETURN ALL THE WAY TO THE OFF POSITION TO ALLOW THE KEY REMOVAL. SOMETIMES, I START AND STOP TO ASSIST THE OPERATION BUT STILL CAN TAKE UP TO 10 TIMES FOR THE KEY POSITION TO FULLY RETURN TO THE OFF POSITION TO ALLOW FOR THE KEY REMOVAL

Components: STEERING

August 02, 2019
NHTSA ID Number: 11244294
Consumer Location: OXNARD, CA
VIN: JF2GPABC9G8****

Summary of Complaint

WHEN TRYING TO TURN OFF THE CROSSTREK IT WOULD NOT LET THE KEY COME OUT OF THE IGNITION. IT FORCES YOU TO TAKE IT OUT OF PARK AND PUT IT BACK INTO DRIVE THEN BACK INTO PARK A FEW TIMES TO TAKE THE KEY OUT. I WENT TO SUBARU AND THEY SAID IT WAS A COMMON PROBLEM, WHICH THEY HAVE A FIX FOR. THIS PROBLEM IS SEEN IN MANY OF THE OLDER MODEL SUBARUS I HAVE SEEN THE SAME PROBLEM IN MANY YOUTUBE VIDEOS. THIS IS A KNOWN PROBLEM AND HAS NOT BEEN ADDRESSED BY SUBARU. SUBARU DEALER TOLD ME THE PROBLEM IS A STICKY PLATE CYLINDER.

Components: UNKNOWN OR OTHER

May 09, 2019
NHTSA ID Number: 11217546
Consumer Location: BELGRADE, MT
VIN: JF2GPABC9G8****

Summary of Complaint

THE KEY IS STUCK IN THE IGNITION AFTER PLACING THE CAR IN PARK AND TURNING THE ENGINE OFF. THE CAR DOES NOT RECOGNIZE THAT IT IS IN PARK SO IT WON'T RELEASE THE KEY FROM THE IGNITION. WE TOOK THE CAR IN FOR THE BREAK LIGHT SWITCH RECALL AND IT STARTED HAPPENING THE NEXT WEEK.

Components: POWER TRAIN

April 25, 2016
NHTSA ID Number: 10861492
Consumer Location: SALEM, OR
VIN: JF2GPABC9G8****

Summary of Complaint

THE LAG TIME ON THE CVT GOING FROM REVERSE TO DRIVE IS BEYOND ANNOYING IT IS DANGEROUS. IT TAKES 1-2 SECONDS FOR THE CAR TO MOVE AND BECAUSE OF THIS LAPSE THERE IS A GOOD CHANCE THAT THE CAR WILL LURCH. FOR EXAMPLE, IF BACKING OUT OF A PARKING SPACE AND TRAFFIC WARRANTS THAT YOU PULL BACK INTO THE SPACE IT CAN LEAD TO A POTENTIAL OUT OF CONTROL SITUATION.

Components: FUEL/PROPULSION SYSTEM

June 13, 2021
NHTSA ID Number: 11420810
Consumer Location: BOSTON, MA
VIN: JF2GPABC5G8****

Summary of Complaint

While driving on the highway with a quarter tank of gas, without warning, my vehicle's engine turned off. As I was in the left lane at the time, I was forced to pull over onto the small shoulder. There were two other occupants in the car and the nearest roadside assistance was an hour away. There were no warning lights or messages prior, and my gas gauge said I had 80 miles until empty. This is the third time this has occurred. I believe this is related to a faulty fuel pump, because my gas tank was not empty. It has not been inspected by the manufacturer, police or insurance.

Components: AIR BAGS

June 01, 2021
NHTSA ID Number: 11420440
Consumer Location: SUNNYVALE, CA
VIN: JF2GPABC2GG****

Summary of Complaint

This is a suspected problem with the side airbags located in the driver/front passenger seats. The seat upholstery has two straps that guide the airbag into the upholstery seam when the airbag deploys. Over time, the straps chafe on the sharp edges of the seat frame and wear through. As a result, there is a risk that the seat airbag will not deploy correctly. I discovered this problem when I was performing the following procedure https://static.nhtsa.gov/odi/tsbs/2018/MC-10140486-9999.pdf.To be clear, my airbag has not deployed and I do not know what would happen had the airbag deployed. I'm attaching some photos. The photos show the two straps, one of which is mostly worn through. They also show the straps in their intended install location. There is a photo with some arrows and comments. Another thing to note is that I have seen multiple seats with this problem from cars with much lower mileage. I have another set of seats from a Subaru WRX that also has this issue. Subaru seats share a common architecture and the airbags are the same on Crosstrek/Impreza/WRX/Forester. In addition, a fix seems rather simple. This would involve applying some strong tape to the sharp edges of the seat frame to cover the sharp edges.

Components: ENGINE

January 26, 2021
NHTSA ID Number: 11416134
Consumer Location: MOORPARK, CA
VIN: JF2GPANC6GH****

Summary of Complaint

TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 65 MPH, THE HIGH TEMPERATURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH SUBARU OF THOUSAND OAKS (3725 AUTO MALL DR, THOUSAND OAKS, CA 91362) WHERE IT WAS DIAGNOSED WITH THE ENGINE SHORT BLOCK NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, UPON RETRIEVING THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE CORRECTLY WITH A LOUD KNOCKING SOUND WAS COMING FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER 4 MONTHS LATER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVES NEEDED TO BE ADJUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

Components: ELECTRICAL SYSTEM ENGINE FUEL/PROPULSION SYSTEM

April 30, 2021
NHTSA ID Number: 11414754
Consumer Location: CINCINNATI, OH
VIN: JF2GPBLC2GH****

Summary of Complaint

HAD BEEN DRIVING FOR ABOUT 15 MINUTES, MAJORITY OF IT HAD BEEN ON THE HIGHWAY, AND I EXITED OFF THE HIGHWAY. I WAITED AT A STOP LIGHT AND THEN TURNED ONTO A SECONDARY ROAD. THE CAR ALL OF A SUDDEN GAVE ALL WARNING LIGHTS WITH THE HYBRID SYSTEM AND I LOST ACCELERATION IN THE VEHICLE. IT MADE IT VERY HARD TO STEER, AND WHEN STEPPING ON THE GAS IT BARELY HAD ANY POWER TO ACCELERATE THE VEHICLE. FELT LIKE I LOST THE MAIN POWER A D WAS USING ONLY THE HYBRID BATTERY TO POWER THE VEHICLE. I PULLED OFF ON A SIDE STREET PUT THE CAR IN PARK AND SHUT THE VEHICLE OFF. I WAITED A FEW MINUTES AND THEN TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THIS OCCURRED WHILE DRIVING AND IF IT HAD HAPPENED TWO MINUTES EARLIER I WOULD'VE BEEN ON THE HIGHWAY AND IN REAL TROUBLE.

Components: ELECTRICAL SYSTEM ENGINE

December 20, 2020
NHTSA ID Number: 11413676
Consumer Location: ORLAND PARK, IL
VIN: JF2GPAKC0GH****

Summary of Complaint

KEY IS UNABLE TO BE REMOVED FROM IGNITION AFTER SHIFTING TO PARK. SOMETIMES REQUIRES YOU TO SHIFT IN AND OUT OF PARK SEVERAL TIMES TO GET THE KEY TO RELEASE. SEEMS TO BE A COMMON COMPLAINT AND A DEFECTIVE PARK POSITION SENSOR.

Components: STEERING

March 15, 2021
NHTSA ID Number: 11403893
Consumer Location: SALT LAKE CITY, UT
VIN: JF2GPABC3G8****

Summary of Complaint

NO POWER STEERING BACKING UP AFTER STARTING THE CAR. WARNING LIGHT CAME ON. TURNED ENGINE OFF AND BACK ON STILL NO POWER STEERING. PARKED WAITED 15 MINUTES TRIED AGAIN AND THE STEERING WORKED ONLY FELT A LITTLE LOOSE.

Components: ENGINE FUEL/PROPULSION SYSTEM

December 21, 2020
NHTSA ID Number: 11386362
Consumer Location: GRAY, ME
VIN: JF2GPABC0G8****

Summary of Complaint

VEHICLE TURNED OFF/STALLED AT HIGHWAY SPEEDS ON 2 OCCASIONS, 2 MONTHS APART. NEEDED TO BE TOWED. SIGNIFICANT SAFETY ISSUE. BOTH TIMES, DEALER STATED NO ISSUES WERE FOUND. FIRST TIME THEY SAID IT MAY BE THE BRAKE LIGHT SWITCH WHICH WAS REPAIRED UNDER RECALL. SECOND TIME THEY SAID IT MIGHT BE THE FUEL PUMP OVERHEATING BUT SAID PUMP LOOKED FINE. I DO NOT TRUST THE CAR AND WILL NOT DRIVE IT.

Components: STEERING WHEELS UNKNOWN OR OTHER

October 01, 2020
NHTSA ID Number: 11375714
Consumer Location: ELKVIEW, WV
VIN: JF2GPABC5G8****

Summary of Complaint

THERE IS A GRINDING NOISE COMING FROM ONE OF MY WHEELS . I'M PRETTY SURE IT'S A BAD WHEEL BEARING . NOTICED THE NOISE AFTER BRAKING VERY HARD TO AVOID A COLLISION .HAVE HAD THE SUV LOOKED AT TEST DRIVEN BY AN INDEPENDENT MECHANIC . HE BELIEVES IT IS THE WHEEL BEARING

Components: UNKNOWN OR OTHER

October 14, 2020
NHTSA ID Number: 11366823
Consumer Location: SHARON, MA
VIN: JF2GPABC0G8****

Summary of Complaint

IGNITION KEY CANNOT BE REMOVED FROM IGNITION AND CAR REMAINS ON UNTIL IT CAN BE REMOVED.THIS HAPPENS AFTER PLACING THE CAR IN PARK. CHANGING TO ANOTHER KEY DOES NOT CHANGE THE PROBLEM. AN INTERNET SEARCH AND THE CAR DEALERSHIP NOTE THAT IS A COMMON PROBLEM IN SUBARU'S.

Components: UNKNOWN OR OTHER

October 01, 2020
NHTSA ID Number: 11365447
Consumer Location: CRANFORD, NJ
VIN: JF2GPABC5G8****

Summary of Complaint

KEY GETS STUCK IN IGNITION WHEN IN PARK AND HARD TO GET OUT. HAVE TO START THE VEHICLE, SHIFT AND TRY AGAIN FOR IT TO COME OUT.

Components: ELECTRICAL SYSTEM

September 01, 2020
NHTSA ID Number: 11362675
Consumer Location: KALAMAZOO, MI
VIN: JF2GPAKC3G8****

Summary of Complaint

KEY IS UNABLE TO BE REMOVED FROM IGNITION AFTER SHIFTING TO PARK. SOMETIMES REQUIRES YOU TO SHIFT IN AND OUT OF PARK SEVERAL TIMES TO GET THE KEY TO RELEASE. SEEMS TO BE A COMMON COMPLAINT AND A DEFECTIVE PARK POSITION SENSOR.

Components: ENGINE

July 10, 2020
NHTSA ID Number: 11361897
Consumer Location: MEAD, WA
VIN: JF2GPABC0G8****

Summary of Complaint

THE IGNITION KEY DOES NOT COME OUT AFTER TURNING OFF THE CAR. SOMETIMES I HAVE TO START IT ON AND TURN IT OFF MULTIPLE TIMES UNTIL IT DOES COME OUT. BTW, MY SISTER OWNS THE SAME CAR, AND SHE HAS THE SAME PROBLEM. I HAVE HAD THIS ISSUE FOR ABOUT FIVE MONTHS.

Components: ELECTRICAL SYSTEM

October 01, 2019
NHTSA ID Number: 11360348
Consumer Location: FITCHBURG, WI
VIN: JF2GPASC9G8****

Summary of Complaint

WHEN PUTTING THE CAR IN PARK I AM UNABLE TO GET THE KEY OUT OF THE IGNITION. AFTER 2-6X OF PUTTING IT IN AND OUT OF PARK THE KEY WILL RELEASE.

Components: ELECTRICAL SYSTEM

September 03, 2020
NHTSA ID Number: 11360049
Consumer Location: YORKTOWN, VA
VIN: JF2GPADC2G8****

Summary of Complaint

MY IGNITION KEY GETS STUCK SOMETIMES. I BELIEVE IT IS THIS ISSUE: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10153178-9999.PDF

Components: POWER TRAIN

August 26, 2020
NHTSA ID Number: 11354440
Consumer Location: SALT LAKE CITY, UT
VIN: JF2GPABC2G8****

Summary of Complaint

2016 SUBARU CROSSTREK, KEY BECOMES STUCK IN IGNITION. MUST MOVE SHIFT LEVER OUT OF AND INTO P(ARK) POSITION SEVERAL TIMES BEFORE KEY CAN BE TURNED TO THE PROPER POSITION TO REMOVE IT. COMMONLY HAPPENS WHEN PARKING VEHICLE.

Components: ELECTRICAL SYSTEM

September 06, 2020
NHTSA ID Number: 11353390
Consumer Location: WHITE HOUSE, TN
VIN: JF2GPAKC4G8****

Summary of Complaint

WHEN THE CAR IS PUT IN PARK THE KEYS AUTOMATICALLY LOCK IN THE IGNITION AND CANNOT BE REMOVED. WHEN SEARCHING THE INTERNET FOR THIS ISSUE IT CAME UP NUMEROUS AMOUNTS OF TIMES. SOMEONE FOUND OUT THE ISSUE THAT SUBARU INSTALLED FAULTY CONNECTORS NEAR THE SHIFTER. THAT IS SUPPOSED TO SEND A SIGNAL TO THE STEERING WHEEL IN ORDER TO RELEASE THE KEYS FROM THE IGNITION. HOWEVER THAT SIGNAL IS NOT ALWAYS SENT BECAUSE THE ELECTRICAL COMPONENTS DO NOT CONNECT WHEN IT IS PUT INTO PARK. DRIVER'S ONLY HAVE A TEMPORARY SOLUTION OF SHIFTING IT INTO DRIVE THEN BACK INTO PARK MULTIPLE TIMES WHILE TRYING TO PULL THE KEYS OUT. MY CAR IS CURRENTLY OUT OF WARRANTY DUE TO MILEAGE HOWEVER IT IS ONLY 4 YEARS OLD AND SHOULD BE REPLACED BY A RECALL, SINCE THIS IS A SAFETY ISSUE AS KEYS MAY BE LOCKED IN THE VEHICLE IN ORDER FOR THE AUTOMOBILE TO BE STOLEN.

Components: STEERING

August 01, 2016
NHTSA ID Number: 11353189
Consumer Location: Unknown
VIN: JF2GPAAC3G9****

Summary of Complaint

POWER STEERING FAILS WHEN FIRST STARTING VEHICLE.HAS HAPPENED ON MANY OCCASIONS.LOSS IOF POWER STEERING LASTS FROM A FEW SECONDS TO 10 TO 15 SECONDS,RESOLVES BY ITSELF.HEARD ON SEVERAL OCCASIONS FROM DEALER THAT THEY CAN NOT REPRODUCE PROBLEM. FEEL IT IS A SERIOUS PROBLEM MAY LEAD TO LOW SPEED ACCIDENT.STEERING WARNING LIGHT DOES COME ON.DOES GENERATE ERROR CODES PER DEALER.DEALER(JOHNSON SUBARU DUBOIS PA 15801) HAS ATTEMPTED REPAIR X 5 W/O RESOLUTION.STATE THEY HAVE REPLACED ELECTRONIC CONTROL MODULE,REPLACED THAT WITH A NEW AND IMPROVED ECM AND STATE THEY HAVE REPLACED THE POWER STEERING RACK.EPISODES OF LOSS OF STEERING CONTINUE. HAVE CONTACTED SUBARU OF AMERICA ADVISING THEM OF PROBLEM.THEY SUGGEST RETURNING VEHICLE TO DEALER EVEN THOUGH THE PROBLEM HAS NOT BEEN CORRECTED IN THE PREVIOUS 5 VISITS

Components: UNKNOWN OR OTHER

August 18, 2020
NHTSA ID Number: 11350219
Consumer Location: ANNVILLE, KY
VIN: JF2GPABC6G8****

Summary of Complaint

KEY STUCK IN IGNITION SWITCH WHILE IN PARK AND DOES NOT WANT TO COME OUT.

Components: ELECTRICAL SYSTEM ELECTRONIC STABILITY CONTROL

July 01, 2019
NHTSA ID Number: 11348904
Consumer Location: SAN JOSE, CA
VIN: JF2GPALC8G8****

Summary of Complaint

MY BATTERY KEEP DRAINING ALL THE TIME SINCE I BOUGHT THE CAR I HAVE CHANGED 3 OF THEM. TWO OF THE BATTERY WERE STILL OKAY BUT I STILL CHANGED THEM. ALSO, ALL THE WARNING LIGHTS ON THE DASHBOARD KEEP ON AND OFF WITHOUT THE CHECK ENGINE LIGHT. I BROUGHT THE CAR TO THE DEALER AND THEY FIXED THE BRAKE SWITCH RECALL AND I ALSO MENTION THE PROBLEM TO THEM BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. FEW DAYS LATER, I BROUGHT THE CAR BACK TO THE DEALER BECAUSE THE WARNING LIGHTS WERE ON AND OFF ON THE DASHBOARD. THEY DIAGNOSED THE CAR AND SAID THE CAR NEED TO REPLACE THE VALVE BODY TRANSMISSION WHICH I DOUBT THAT MY CAR HAS PROBLEM WITH THE TRANSMISSION. I ALSO HAVE DONE SOME RESEARCH AND A LOT OF PEOPLE WHO OWN THE SUBARU HAVE THAT SAME ISSUE. I PERSONALLY USED TO OWN THE SUBARU BRZ AND THAT CAR ALSO HAS THE PROBLEM WITH THE BATTERY AND THE DEALER JUST REPLACED IT FOR ME.

Components: WHEELS

March 07, 2020
NHTSA ID Number: 11341570
Consumer Location: CHANHASSEN, MN
VIN: JF2GPABCXGH****

Summary of Complaint

WHEN TURNING CLICKING NOISE WAS COMING FROM WHEEL AREA. CAR HAS ONLY 50,000 MILES. WHEN I TOOK CAR IN FOR OIL CHECK MECHANIC CHECKED IT OUT FOR ME. THEY ENDED UP REPLACING THE PASSENGER CV AXLE.

Components: UNKNOWN OR OTHER

July 21, 2020
NHTSA ID Number: 11340913
Consumer Location: LITTLE NECK, NY
VIN: JF2GPABC0G8****

Summary of Complaint

2016 SUBARU CROSSTREK DRIVING WENT TO PARK KEY GOT STUCK IN IGNITION COULD NOT TAKE IT OUT CANT UNDERSTAND WHY SO MANY PROBLEMS AND NO RECALLS

Components: POWER TRAIN

May 05, 2020
NHTSA ID Number: 11340391
Consumer Location: CHANHASSEN, MN
VIN: JF2GPABCXGH****

Summary of Complaint

I PUT MY CAR INTO PARK AND I TRY TO TURN MY CAR OFF THE KEY TURNS HALF WAY AND STOPS. I CAN'T GET THE KEY OUT. I TRY AGAIN BY TURNING THE CAR ON AND OFF. SOMETIMES THAT WORKS. SOMETIMES PUTTING IT INTO DRIVE AND AND THEN PARK AGAIN WORKS. IT IS BECOMING A PROBLEM MORE AND MORE FREQUENT. IT CAN TAKE UP TO 3 MINUTES OF FIDGETING TO GET THE KEY OUT OF THE IGNITION.

Components: UNKNOWN OR OTHER

April 15, 2020
NHTSA ID Number: 11326312
Consumer Location: TOMBALL, TX
VIN: JF2GPAKC2G8****

Summary of Complaint

OUT OF GAS WITH 3 BARS SHOWING...TWICE *TR *BF*JB

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

May 20, 2020
NHTSA ID Number: 11325372
Consumer Location: STOCKTON, MO
VIN: JF2GPABC6G8****

Summary of Complaint

WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR

Components: ENGINE

May 04, 2020
NHTSA ID Number: 11323197
Consumer Location: SANFORD, NC
VIN: JF2GPABC2G8****

Summary of Complaint

WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. FROM WHAT I HAVE READ, NUMEROUS PEOPLE HAVE HAD THIS ISSUE AND SUBARU HAS YET TO ISSUE A NATIONAL RECALL. I HAVE ATTACHED A DOCUMENT THAT DETAILS THE PROBLEM.

Components: ELECTRICAL SYSTEM

April 22, 2020
NHTSA ID Number: 11322019
Consumer Location: COMMERCE CITY, CO
VIN: JF2GPABC3G8****

Summary of Complaint

THE KET GETS STUCK IN THE IGNITION WHEN THE VEHICLE IS PUT IN PARK. THE VEHICLE IS STATIONARY.

Components: UNKNOWN OR OTHER

April 10, 2020
NHTSA ID Number: 11320761
Consumer Location: OLMSTED TOWNSHIP, OH
VIN: JF2GPABC6G8****

Summary of Complaint

A/C COMPRESSOR HAS FAILED AND THE CAR HAS LESS THAN 80K MILES.

Components: UNKNOWN OR OTHER

March 19, 2020
NHTSA ID Number: 11319048
Consumer Location: COUNCIL BLUFFS, IA
VIN: JF2GPABCXG8****

Summary of Complaint

CAR IS PARKED AND KEY IS STUCK IN IGNITION TO REMOVE IT.

Components: POWER TRAIN

February 28, 2020
NHTSA ID Number: 11316123
Consumer Location: SYKESVILLE, MD
VIN: JF2GPAKC4GH****

Summary of Complaint

SUBARU CROSSTREK 2016 CAR HAS HAD POWER TRAIN FAILURE 3 TIMES. THE LATEST CAUSED A REAR END COLLISION INTO MY CAR ON 2/28/2020. VEHICLE LOST POWER WHILE TRAVELING APPROX 35 MPH ALTHOUGH THE ENGINE REMAINED ON AND POWER STEERING ALSO WORKED. CAR WAS IN DRIVE BUT NO POWER TO THE WHEELS. REAR ENDED BY A HONDA SUV WHILE DRIFTING TO SIDE OF ROAD. LUCKILY NO INJURIES...ABOUT $1500 WORTH OF DAMAGE TO HONDA SUV. NO REAL DAMAGE TO THE REAR OF MY CAR. HAS BEEN TO THE DEALER TWICE BUT NO TROUBLE CODES OR DIAGNOSTIC INFORMATION. VEHICLE IS UNDER WARRANTY. SEEMS TO BE A MYSTERY PROBLEM AND THE DEALER HAS NO SOLUTION AT PRESENT. TRYING TO GET A RESPONSE FROM SUBARU. SYMPTOMS ARE THE SAME FOR ALL THREE FAILURES. POLICE REPORT NUMBER AVAILABLE UPON REQUEST.

Components: POWER TRAIN

February 07, 2020
NHTSA ID Number: 11308135
Consumer Location: BRISTOL, RI
VIN: JF2GPADC2G8****

Summary of Complaint

THIS IS THE SECOND INCIDENT. THE FIRST, I DID NOT REPORT, BUT WAS IDENTICAL IN OCCURRENCE. WHILE DRIVING IN THE HIGH SPEED LANE OF A MAJOR INTERSTATE HIGHWAY @ APPROX. 70MPH, THE CAR SUDDENLY LOST ACCELERATION AND POWER, AS IF TO BE IN NEUTRAL. THE GEAR SHIFT WAS NOT JARRED, MY FOOT WAS NOT ON THE BRAKE, THIS WAS NOT OPERATOR ERROR. THE CAR SLOWLY LOST SPEED AS PRESSING ACCELERATOR ONLY REVVED THE ENGINE WITH NO RESULTS. I IMMEDIATELY PRESSED THE HAZARDS AND MY INDICATOR TO MOVE TO THE RIGHT SHOULDER OF THE HIGHWAY. THANKFULLY ARRIVING THERE SAFELY ALTHOUGH OTHER VEHICLES ON THE HIGHWAY WERE REQUIRED TO REACT. UPON GETTING TO THE SHOULDER, I SHUT OFF THE CAR, AND TURNED IT BACK ON. ACCELERATOR WORKS AS IT SHOULD AND I WAS LUCKILY LEAVING THE HIGHWAY AT THE NEXT EXIT. THE FIRST INCIDENT WAS APPROXIMATELY 4 MONTHS AGO. I REPORTED IT TO MY DEALER WHO WAS REPAIRING A BRAKE LIGHT RECALL, THE SERVICE MANAGER LAUGHED IT OFF AS OPERATOR ERROR. I ASSURE YOU IT WAS NOT. IN HINDSIGHT, THIS COULD BE A FAR MORE TRAGIC SCENARIO HAVING YOUR CAR LOSING POWER WITHOUT NOTICE ON A HIGHWAY. ALL POWER STEERING AND INDICATORS ON THE DASH WERE UNAFFECTED, ONLY THE ABILITY TO ACCELERATE.

Components: UNKNOWN OR OTHER

December 20, 2019
NHTSA ID Number: 11298846
Consumer Location: KINGSPORT, TN
VIN: JF2GPALC6G8****

Summary of Complaint

WHILE DRIVING ON THE HWY APPROX 1.5 HRS TRAVELING 75 MPH AND 60 MILES OF GAS LEFT IN TANK THE VEHICLE CUT OFF.. I COASTED INTO THE EMERGENCY LANE AND SHUT OFF VEH. NO WARNING LIGHTS GIVEN OR OUT OF FUEL. RE-STARTED THE VEHICLE AND DROVE WITHOUT ISSUES TO THE NEXT EXIT, FILLED THE TANK AND CONTINUED ANOTHER 45 MIN TO HOME WITHOUT ISSUE. SINCE, IVE ONLY DRIVEN SHORT DISTANCES TO AND FROM WORK AND ERRANDS W/O ISSUES. AFRAID IT WILL HAPPEN AGAIN AND CONCERNED ABOUT ANY FUTURE ROAD TRIPS. DO TO NO WARNING OR REPAIR LIGHTS AND THE VEH DRIVING W/O ISSUE, I DON'T KNOW WHERE TO BEGIN. I JUST WANT TO FEEL SAFE DRIVING MY VEHICLE FURTHER THAN HOME

Components: ELECTRICAL SYSTEM

December 01, 2019
NHTSA ID Number: 11297483
Consumer Location: LAUREL, MD
VIN: JF2GPABC5G8****

Summary of Complaint

MY CAR JUST HAS HAD BACKUP CAMERA ISSUE SINCE A MONTH AGO. I CALLED THE LOCAL SUBARU SERVICE BUT THEY WOULD CHARGE ME FOR A DIAGNOSIS WHICH I DON'T LIKE THE IDEA TO PAY IT. I LEARNED THAT SUBARU RECALLS OTHER SUBARU MODELS (NON CROSSTREK) FOR ITS BACKUP CAMERA ISSUE. I WOULD LIKE TO SEE MY BACKUP CAMERA TO BE FIXED WHICH THAT IS A SAFETY CONCERN.*DT VEHICLE HAS NOT BEEN REPAIRED. CONSUMER STATED CROSSTREK WAS NOT INCLUDED IN THE RECALL.*JB

Components: ELECTRICAL SYSTEM SERVICE BRAKES ENGINE

October 01, 2019
NHTSA ID Number: 11288735
Consumer Location: PARMA HEIGHTS, OH
VIN: JF2GPABC6G8****

Summary of Complaint

THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.

Components: FUEL/PROPULSION SYSTEM

November 14, 2019
NHTSA ID Number: 11288058
Consumer Location: PARK CITY, UT
VIN: JF2GPABC3G9****

Summary of Complaint

MY VEHICLE (2016 SUBARU CROSSTREK, 74K MILES) BECAME COMPLETELY UNRESPONSIVE DURING HIGHWAY SPEEDS TWICE IN ONE WEEK. I WAS TRAVELING APPROX. 80MPH ON THE INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING. MY VEHICLE STARTED TO DECELERATE FOR A FEW SECONDS BEFORE COMPLETELY SHUTTING DOWN AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED ALMOST IMMEDIATELY AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT INCIDENT. I CALLED A SUBARU DEALERSHIP IMMEDIATELY THE NEXT MORNING AND BROUGHT IT IN THAT SAME DAY WHERE THEY FOUND NOTHING WRONG: NO CODES, NO BULLETINS, OR RECALLS, AND THEY SAID IT WAS PROBABLY JUST DRIVER ERROR. THE VERY NEXT DAY IT HAPPENED AGAIN, THE EXACT SAME SCENARIO: DRIVING 80MPH WHEN MY GAS PEDAL BECAME UNRESPONSIVE, THE VEHICLE DECELERATED THEN DIED WHERE I HAD TO COAST OFF THE ROAD. THIS TIME THE CAR WOULDN'T START FOR ABOUT 30MIN DESPITE MULTIPLE ATTEMPTS (IT WOULD CRANK BUT NOT TURN OVER). THEN AFTER SITTING FOR ABOUT 30 MIN, IT STARTED JUST FINE AND I DROVE TO MY DESTINATION WITHOUT ANY TROUBLE. I CALLED AND MADE AN APPOINTMENT WITH A SUBARU DEALER (A DIFFERENT ONE) FIRST THING, TOOK IT IN, AND WAS TOLD ONCE AGAIN THAT NOTHING WAS WRONG. AFTER DOING SOME INTERNET RESEARCH I FOUND A FORUM OF CROSSTREK OWNERS THAT HAVE THE EXACT SAME ISSUE, SO I KNOW IT ISN'T "DRIVER ERROR" AND I KNOW THAT IT ISN'T ISOLATED. I DON'T KNOW WHAT PART OR SYSTEM WOULD BE FAILING IN THIS PARTICULAR INCIDENT. HERE IS THE LINK TO THE FORUM HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/SHUTTING-DOWN-WHILE-DRIVING.106065/ I ALSO CALLED SUBARU OF AMERICA TO TRY AND GET THEM INVOLVED, ALTHOUGH THEY REALLY DIDN'T DO ANYTHING AND NOW I HAVE 2 SEPARATE CASE NUMBERS WITH THEM. THE FIRST BREAKDOWN OCCURED 11/14/2019 AND THE SECOND INCIDENT OCCURRED 11/16/2019.

Components: UNKNOWN OR OTHER

November 02, 2019
NHTSA ID Number: 11282768
Consumer Location: STAMFORD, CT
VIN: JF2GPABC7G8****

Summary of Complaint

THREE YEAR OLD CAR AND HORN DOESN'T WORK ,,,

SUBARU CROSSTREK Sold

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