Rearview Video Systems | Standard |
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Dynamic Head Restraints | Not Available |
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Head Restraint | Driver, Front Passenger, Rear Seat |
Advanced Belt Feature | Standard |
Adjustable Upper Belt Anchorage | Driver, Front Passenger |
Seat Belt Reminder System | Driver, Front Passenger |
Frontal Air Bag | Driver, Front Passenger |
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Curtain | Driver, Front Passenger, Rear Seat |
torso/pelvis | Driver, Front Passenger |
Knee | Driver |
Additional Air Bags | Not Available |
Meets Side Air Bag Out-of-Position Requirements | No |
LATCH Locations | Rear Seat |
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Safety Power Windows (Anti-Pinch) | Not Available |
Safety Power Windows (Anti-Pinch) locations | Not Available |
NHTSA ID Number: | 10946936 |
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Consumer Location: | GLEN GARDNER, NJ |
VIN: | JF2GPALC2G8**** |
TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE REAR WINDOW SHATTERED AS THE DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE WINDSHIELD WAS REPLACED RECENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 03/13/17 *BF *CN
NHTSA ID Number: | 11420810 |
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Consumer Location: | BOSTON, MA |
VIN: | JF2GPABC5G8**** |
While driving on the highway with a quarter tank of gas, without warning, my vehicle's engine turned off. As I was in the left lane at the time, I was forced to pull over onto the small shoulder. There were two other occupants in the car and the nearest roadside assistance was an hour away. There were no warning lights or messages prior, and my gas gauge said I had 80 miles until empty. This is the third time this has occurred. I believe this is related to a faulty fuel pump, because my gas tank was not empty. It has not been inspected by the manufacturer, police or insurance.
NHTSA ID Number: | 11420440 |
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Consumer Location: | SUNNYVALE, CA |
VIN: | JF2GPABC2GG**** |
This is a suspected problem with the side airbags located in the driver/front passenger seats. The seat upholstery has two straps that guide the airbag into the upholstery seam when the airbag deploys. Over time, the straps chafe on the sharp edges of the seat frame and wear through. As a result, there is a risk that the seat airbag will not deploy correctly. I discovered this problem when I was performing the following procedure https://static.nhtsa.gov/odi/tsbs/2018/MC-10140486-9999.pdf.To be clear, my airbag has not deployed and I do not know what would happen had the airbag deployed. I'm attaching some photos. The photos show the two straps, one of which is mostly worn through. They also show the straps in their intended install location. There is a photo with some arrows and comments. Another thing to note is that I have seen multiple seats with this problem from cars with much lower mileage. I have another set of seats from a Subaru WRX that also has this issue. Subaru seats share a common architecture and the airbags are the same on Crosstrek/Impreza/WRX/Forester. In addition, a fix seems rather simple. This would involve applying some strong tape to the sharp edges of the seat frame to cover the sharp edges.
NHTSA ID Number: | 11416134 |
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Consumer Location: | MOORPARK, CA |
VIN: | JF2GPANC6GH**** |
TL* THE CONTACT OWNS A 2016 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 65 MPH, THE HIGH TEMPERATURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH SUBARU OF THOUSAND OAKS (3725 AUTO MALL DR, THOUSAND OAKS, CA 91362) WHERE IT WAS DIAGNOSED WITH THE ENGINE SHORT BLOCK NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, UPON RETRIEVING THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE CORRECTLY WITH A LOUD KNOCKING SOUND WAS COMING FROM THE ENGINE. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER 4 MONTHS LATER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVES NEEDED TO BE ADJUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
NHTSA ID Number: | 11414754 |
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Consumer Location: | CINCINNATI, OH |
VIN: | JF2GPBLC2GH**** |
HAD BEEN DRIVING FOR ABOUT 15 MINUTES, MAJORITY OF IT HAD BEEN ON THE HIGHWAY, AND I EXITED OFF THE HIGHWAY. I WAITED AT A STOP LIGHT AND THEN TURNED ONTO A SECONDARY ROAD. THE CAR ALL OF A SUDDEN GAVE ALL WARNING LIGHTS WITH THE HYBRID SYSTEM AND I LOST ACCELERATION IN THE VEHICLE. IT MADE IT VERY HARD TO STEER, AND WHEN STEPPING ON THE GAS IT BARELY HAD ANY POWER TO ACCELERATE THE VEHICLE. FELT LIKE I LOST THE MAIN POWER A D WAS USING ONLY THE HYBRID BATTERY TO POWER THE VEHICLE. I PULLED OFF ON A SIDE STREET PUT THE CAR IN PARK AND SHUT THE VEHICLE OFF. I WAITED A FEW MINUTES AND THEN TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THIS OCCURRED WHILE DRIVING AND IF IT HAD HAPPENED TWO MINUTES EARLIER I WOULD'VE BEEN ON THE HIGHWAY AND IN REAL TROUBLE.
NHTSA ID Number: | 11413676 |
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Consumer Location: | ORLAND PARK, IL |
VIN: | JF2GPAKC0GH**** |
KEY IS UNABLE TO BE REMOVED FROM IGNITION AFTER SHIFTING TO PARK. SOMETIMES REQUIRES YOU TO SHIFT IN AND OUT OF PARK SEVERAL TIMES TO GET THE KEY TO RELEASE. SEEMS TO BE A COMMON COMPLAINT AND A DEFECTIVE PARK POSITION SENSOR.
NHTSA ID Number: | 11403893 |
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Consumer Location: | SALT LAKE CITY, UT |
VIN: | JF2GPABC3G8**** |
NO POWER STEERING BACKING UP AFTER STARTING THE CAR. WARNING LIGHT CAME ON. TURNED ENGINE OFF AND BACK ON STILL NO POWER STEERING. PARKED WAITED 15 MINUTES TRIED AGAIN AND THE STEERING WORKED ONLY FELT A LITTLE LOOSE.
NHTSA ID Number: | 11402577 |
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Consumer Location: | TURNER, OR |
VIN: | JF2GPABC9G8**** |
ON FREEWAY, CAR SUDDENLY DID NOT WANT TO ACCELERATE WHEN PUSHING ON THE GAS. CAR THEN DECELERATED UNTIL I PULLED OVER ON THE SIDE OF THE ROAD, ALMOST COMING TO A COMPLETE STOP, AND THEN I PUSHED ON GAS AND IT ACCELERATED AGAIN.
NHTSA ID Number: | 11386362 |
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Consumer Location: | GRAY, ME |
VIN: | JF2GPABC0G8**** |
VEHICLE TURNED OFF/STALLED AT HIGHWAY SPEEDS ON 2 OCCASIONS, 2 MONTHS APART. NEEDED TO BE TOWED. SIGNIFICANT SAFETY ISSUE. BOTH TIMES, DEALER STATED NO ISSUES WERE FOUND. FIRST TIME THEY SAID IT MAY BE THE BRAKE LIGHT SWITCH WHICH WAS REPAIRED UNDER RECALL. SECOND TIME THEY SAID IT MIGHT BE THE FUEL PUMP OVERHEATING BUT SAID PUMP LOOKED FINE. I DO NOT TRUST THE CAR AND WILL NOT DRIVE IT.
NHTSA ID Number: | 11375714 |
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Consumer Location: | ELKVIEW, WV |
VIN: | JF2GPABC5G8**** |
THERE IS A GRINDING NOISE COMING FROM ONE OF MY WHEELS . I'M PRETTY SURE IT'S A BAD WHEEL BEARING . NOTICED THE NOISE AFTER BRAKING VERY HARD TO AVOID A COLLISION .HAVE HAD THE SUV LOOKED AT TEST DRIVEN BY AN INDEPENDENT MECHANIC . HE BELIEVES IT IS THE WHEEL BEARING
NHTSA ID Number: | 11366823 |
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Consumer Location: | SHARON, MA |
VIN: | JF2GPABC0G8**** |
IGNITION KEY CANNOT BE REMOVED FROM IGNITION AND CAR REMAINS ON UNTIL IT CAN BE REMOVED.THIS HAPPENS AFTER PLACING THE CAR IN PARK. CHANGING TO ANOTHER KEY DOES NOT CHANGE THE PROBLEM. AN INTERNET SEARCH AND THE CAR DEALERSHIP NOTE THAT IS A COMMON PROBLEM IN SUBARU'S.
NHTSA ID Number: | 11365447 |
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Consumer Location: | CRANFORD, NJ |
VIN: | JF2GPABC5G8**** |
KEY GETS STUCK IN IGNITION WHEN IN PARK AND HARD TO GET OUT. HAVE TO START THE VEHICLE, SHIFT AND TRY AGAIN FOR IT TO COME OUT.
NHTSA ID Number: | 11362675 |
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Consumer Location: | KALAMAZOO, MI |
VIN: | JF2GPAKC3G8**** |
KEY IS UNABLE TO BE REMOVED FROM IGNITION AFTER SHIFTING TO PARK. SOMETIMES REQUIRES YOU TO SHIFT IN AND OUT OF PARK SEVERAL TIMES TO GET THE KEY TO RELEASE. SEEMS TO BE A COMMON COMPLAINT AND A DEFECTIVE PARK POSITION SENSOR.
NHTSA ID Number: | 11361897 |
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Consumer Location: | MEAD, WA |
VIN: | JF2GPABC0G8**** |
THE IGNITION KEY DOES NOT COME OUT AFTER TURNING OFF THE CAR. SOMETIMES I HAVE TO START IT ON AND TURN IT OFF MULTIPLE TIMES UNTIL IT DOES COME OUT. BTW, MY SISTER OWNS THE SAME CAR, AND SHE HAS THE SAME PROBLEM. I HAVE HAD THIS ISSUE FOR ABOUT FIVE MONTHS.
NHTSA ID Number: | 11360348 |
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Consumer Location: | FITCHBURG, WI |
VIN: | JF2GPASC9G8**** |
WHEN PUTTING THE CAR IN PARK I AM UNABLE TO GET THE KEY OUT OF THE IGNITION. AFTER 2-6X OF PUTTING IT IN AND OUT OF PARK THE KEY WILL RELEASE.
NHTSA ID Number: | 11360049 |
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Consumer Location: | YORKTOWN, VA |
VIN: | JF2GPADC2G8**** |
MY IGNITION KEY GETS STUCK SOMETIMES. I BELIEVE IT IS THIS ISSUE: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10153178-9999.PDF
NHTSA ID Number: | 11354440 |
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Consumer Location: | SALT LAKE CITY, UT |
VIN: | JF2GPABC2G8**** |
2016 SUBARU CROSSTREK, KEY BECOMES STUCK IN IGNITION. MUST MOVE SHIFT LEVER OUT OF AND INTO P(ARK) POSITION SEVERAL TIMES BEFORE KEY CAN BE TURNED TO THE PROPER POSITION TO REMOVE IT. COMMONLY HAPPENS WHEN PARKING VEHICLE.
NHTSA ID Number: | 11353390 |
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Consumer Location: | WHITE HOUSE, TN |
VIN: | JF2GPAKC4G8**** |
WHEN THE CAR IS PUT IN PARK THE KEYS AUTOMATICALLY LOCK IN THE IGNITION AND CANNOT BE REMOVED. WHEN SEARCHING THE INTERNET FOR THIS ISSUE IT CAME UP NUMEROUS AMOUNTS OF TIMES. SOMEONE FOUND OUT THE ISSUE THAT SUBARU INSTALLED FAULTY CONNECTORS NEAR THE SHIFTER. THAT IS SUPPOSED TO SEND A SIGNAL TO THE STEERING WHEEL IN ORDER TO RELEASE THE KEYS FROM THE IGNITION. HOWEVER THAT SIGNAL IS NOT ALWAYS SENT BECAUSE THE ELECTRICAL COMPONENTS DO NOT CONNECT WHEN IT IS PUT INTO PARK. DRIVER'S ONLY HAVE A TEMPORARY SOLUTION OF SHIFTING IT INTO DRIVE THEN BACK INTO PARK MULTIPLE TIMES WHILE TRYING TO PULL THE KEYS OUT. MY CAR IS CURRENTLY OUT OF WARRANTY DUE TO MILEAGE HOWEVER IT IS ONLY 4 YEARS OLD AND SHOULD BE REPLACED BY A RECALL, SINCE THIS IS A SAFETY ISSUE AS KEYS MAY BE LOCKED IN THE VEHICLE IN ORDER FOR THE AUTOMOBILE TO BE STOLEN.
NHTSA ID Number: | 11353189 |
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Consumer Location: | Unknown |
VIN: | JF2GPAAC3G9**** |
POWER STEERING FAILS WHEN FIRST STARTING VEHICLE.HAS HAPPENED ON MANY OCCASIONS.LOSS IOF POWER STEERING LASTS FROM A FEW SECONDS TO 10 TO 15 SECONDS,RESOLVES BY ITSELF.HEARD ON SEVERAL OCCASIONS FROM DEALER THAT THEY CAN NOT REPRODUCE PROBLEM. FEEL IT IS A SERIOUS PROBLEM MAY LEAD TO LOW SPEED ACCIDENT.STEERING WARNING LIGHT DOES COME ON.DOES GENERATE ERROR CODES PER DEALER.DEALER(JOHNSON SUBARU DUBOIS PA 15801) HAS ATTEMPTED REPAIR X 5 W/O RESOLUTION.STATE THEY HAVE REPLACED ELECTRONIC CONTROL MODULE,REPLACED THAT WITH A NEW AND IMPROVED ECM AND STATE THEY HAVE REPLACED THE POWER STEERING RACK.EPISODES OF LOSS OF STEERING CONTINUE. HAVE CONTACTED SUBARU OF AMERICA ADVISING THEM OF PROBLEM.THEY SUGGEST RETURNING VEHICLE TO DEALER EVEN THOUGH THE PROBLEM HAS NOT BEEN CORRECTED IN THE PREVIOUS 5 VISITS
NHTSA ID Number: | 11350219 |
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Consumer Location: | ANNVILLE, KY |
VIN: | JF2GPABC6G8**** |
KEY STUCK IN IGNITION SWITCH WHILE IN PARK AND DOES NOT WANT TO COME OUT.
NHTSA ID Number: | 11348904 |
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Consumer Location: | SAN JOSE, CA |
VIN: | JF2GPALC8G8**** |
MY BATTERY KEEP DRAINING ALL THE TIME SINCE I BOUGHT THE CAR I HAVE CHANGED 3 OF THEM. TWO OF THE BATTERY WERE STILL OKAY BUT I STILL CHANGED THEM. ALSO, ALL THE WARNING LIGHTS ON THE DASHBOARD KEEP ON AND OFF WITHOUT THE CHECK ENGINE LIGHT. I BROUGHT THE CAR TO THE DEALER AND THEY FIXED THE BRAKE SWITCH RECALL AND I ALSO MENTION THE PROBLEM TO THEM BUT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. FEW DAYS LATER, I BROUGHT THE CAR BACK TO THE DEALER BECAUSE THE WARNING LIGHTS WERE ON AND OFF ON THE DASHBOARD. THEY DIAGNOSED THE CAR AND SAID THE CAR NEED TO REPLACE THE VALVE BODY TRANSMISSION WHICH I DOUBT THAT MY CAR HAS PROBLEM WITH THE TRANSMISSION. I ALSO HAVE DONE SOME RESEARCH AND A LOT OF PEOPLE WHO OWN THE SUBARU HAVE THAT SAME ISSUE. I PERSONALLY USED TO OWN THE SUBARU BRZ AND THAT CAR ALSO HAS THE PROBLEM WITH THE BATTERY AND THE DEALER JUST REPLACED IT FOR ME.
NHTSA ID Number: | 11341570 |
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Consumer Location: | CHANHASSEN, MN |
VIN: | JF2GPABCXGH**** |
WHEN TURNING CLICKING NOISE WAS COMING FROM WHEEL AREA. CAR HAS ONLY 50,000 MILES. WHEN I TOOK CAR IN FOR OIL CHECK MECHANIC CHECKED IT OUT FOR ME. THEY ENDED UP REPLACING THE PASSENGER CV AXLE.
NHTSA ID Number: | 11340913 |
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Consumer Location: | LITTLE NECK, NY |
VIN: | JF2GPABC0G8**** |
2016 SUBARU CROSSTREK DRIVING WENT TO PARK KEY GOT STUCK IN IGNITION COULD NOT TAKE IT OUT CANT UNDERSTAND WHY SO MANY PROBLEMS AND NO RECALLS
NHTSA ID Number: | 11340391 |
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Consumer Location: | CHANHASSEN, MN |
VIN: | JF2GPABCXGH**** |
I PUT MY CAR INTO PARK AND I TRY TO TURN MY CAR OFF THE KEY TURNS HALF WAY AND STOPS. I CAN'T GET THE KEY OUT. I TRY AGAIN BY TURNING THE CAR ON AND OFF. SOMETIMES THAT WORKS. SOMETIMES PUTTING IT INTO DRIVE AND AND THEN PARK AGAIN WORKS. IT IS BECOMING A PROBLEM MORE AND MORE FREQUENT. IT CAN TAKE UP TO 3 MINUTES OF FIDGETING TO GET THE KEY OUT OF THE IGNITION.
NHTSA ID Number: | 11326312 |
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Consumer Location: | TOMBALL, TX |
VIN: | JF2GPAKC2G8**** |
OUT OF GAS WITH 3 BARS SHOWING...TWICE *TR *BF*JB
NHTSA ID Number: | 11325372 |
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Consumer Location: | STOCKTON, MO |
VIN: | JF2GPABC6G8**** |
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. TOOK IT TO THE DEALERSHIP AND IT WAS DIAGNOSED WITH "FAILURE TO PARK POSITION, AND NEEDED TO REPLACE THE MICRO SWITCH PLATE" WITH A COST OF APPROXIMATELY $800.00 DOLLARS. *TR
NHTSA ID Number: | 11323197 |
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Consumer Location: | SANFORD, NC |
VIN: | JF2GPABC2G8**** |
WHILE PUTTING MY VEHICLE IN PARK THE KEY WILL NOT RELEASE FROM THE IGNITION. IT TAKES MULTIPLE ATTEMPTS OF GOING BACK AND FORTH TO GET THE KEY TO RELEASE FROM THE IGNITION. FROM WHAT I HAVE READ, NUMEROUS PEOPLE HAVE HAD THIS ISSUE AND SUBARU HAS YET TO ISSUE A NATIONAL RECALL. I HAVE ATTACHED A DOCUMENT THAT DETAILS THE PROBLEM.
NHTSA ID Number: | 11322019 |
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Consumer Location: | COMMERCE CITY, CO |
VIN: | JF2GPABC3G8**** |
THE KET GETS STUCK IN THE IGNITION WHEN THE VEHICLE IS PUT IN PARK. THE VEHICLE IS STATIONARY.
NHTSA ID Number: | 11320761 |
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Consumer Location: | OLMSTED TOWNSHIP, OH |
VIN: | JF2GPABC6G8**** |
A/C COMPRESSOR HAS FAILED AND THE CAR HAS LESS THAN 80K MILES.
NHTSA ID Number: | 11319048 |
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Consumer Location: | COUNCIL BLUFFS, IA |
VIN: | JF2GPABCXG8**** |
CAR IS PARKED AND KEY IS STUCK IN IGNITION TO REMOVE IT.
NHTSA ID Number: | 11316123 |
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Consumer Location: | SYKESVILLE, MD |
VIN: | JF2GPAKC4GH**** |
SUBARU CROSSTREK 2016 CAR HAS HAD POWER TRAIN FAILURE 3 TIMES. THE LATEST CAUSED A REAR END COLLISION INTO MY CAR ON 2/28/2020. VEHICLE LOST POWER WHILE TRAVELING APPROX 35 MPH ALTHOUGH THE ENGINE REMAINED ON AND POWER STEERING ALSO WORKED. CAR WAS IN DRIVE BUT NO POWER TO THE WHEELS. REAR ENDED BY A HONDA SUV WHILE DRIFTING TO SIDE OF ROAD. LUCKILY NO INJURIES...ABOUT $1500 WORTH OF DAMAGE TO HONDA SUV. NO REAL DAMAGE TO THE REAR OF MY CAR. HAS BEEN TO THE DEALER TWICE BUT NO TROUBLE CODES OR DIAGNOSTIC INFORMATION. VEHICLE IS UNDER WARRANTY. SEEMS TO BE A MYSTERY PROBLEM AND THE DEALER HAS NO SOLUTION AT PRESENT. TRYING TO GET A RESPONSE FROM SUBARU. SYMPTOMS ARE THE SAME FOR ALL THREE FAILURES. POLICE REPORT NUMBER AVAILABLE UPON REQUEST.
NHTSA ID Number: | 11308135 |
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Consumer Location: | BRISTOL, RI |
VIN: | JF2GPADC2G8**** |
THIS IS THE SECOND INCIDENT. THE FIRST, I DID NOT REPORT, BUT WAS IDENTICAL IN OCCURRENCE. WHILE DRIVING IN THE HIGH SPEED LANE OF A MAJOR INTERSTATE HIGHWAY @ APPROX. 70MPH, THE CAR SUDDENLY LOST ACCELERATION AND POWER, AS IF TO BE IN NEUTRAL. THE GEAR SHIFT WAS NOT JARRED, MY FOOT WAS NOT ON THE BRAKE, THIS WAS NOT OPERATOR ERROR. THE CAR SLOWLY LOST SPEED AS PRESSING ACCELERATOR ONLY REVVED THE ENGINE WITH NO RESULTS. I IMMEDIATELY PRESSED THE HAZARDS AND MY INDICATOR TO MOVE TO THE RIGHT SHOULDER OF THE HIGHWAY. THANKFULLY ARRIVING THERE SAFELY ALTHOUGH OTHER VEHICLES ON THE HIGHWAY WERE REQUIRED TO REACT. UPON GETTING TO THE SHOULDER, I SHUT OFF THE CAR, AND TURNED IT BACK ON. ACCELERATOR WORKS AS IT SHOULD AND I WAS LUCKILY LEAVING THE HIGHWAY AT THE NEXT EXIT. THE FIRST INCIDENT WAS APPROXIMATELY 4 MONTHS AGO. I REPORTED IT TO MY DEALER WHO WAS REPAIRING A BRAKE LIGHT RECALL, THE SERVICE MANAGER LAUGHED IT OFF AS OPERATOR ERROR. I ASSURE YOU IT WAS NOT. IN HINDSIGHT, THIS COULD BE A FAR MORE TRAGIC SCENARIO HAVING YOUR CAR LOSING POWER WITHOUT NOTICE ON A HIGHWAY. ALL POWER STEERING AND INDICATORS ON THE DASH WERE UNAFFECTED, ONLY THE ABILITY TO ACCELERATE.
NHTSA ID Number: | 11298846 |
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Consumer Location: | KINGSPORT, TN |
VIN: | JF2GPALC6G8**** |
WHILE DRIVING ON THE HWY APPROX 1.5 HRS TRAVELING 75 MPH AND 60 MILES OF GAS LEFT IN TANK THE VEHICLE CUT OFF.. I COASTED INTO THE EMERGENCY LANE AND SHUT OFF VEH. NO WARNING LIGHTS GIVEN OR OUT OF FUEL. RE-STARTED THE VEHICLE AND DROVE WITHOUT ISSUES TO THE NEXT EXIT, FILLED THE TANK AND CONTINUED ANOTHER 45 MIN TO HOME WITHOUT ISSUE. SINCE, IVE ONLY DRIVEN SHORT DISTANCES TO AND FROM WORK AND ERRANDS W/O ISSUES. AFRAID IT WILL HAPPEN AGAIN AND CONCERNED ABOUT ANY FUTURE ROAD TRIPS. DO TO NO WARNING OR REPAIR LIGHTS AND THE VEH DRIVING W/O ISSUE, I DON'T KNOW WHERE TO BEGIN. I JUST WANT TO FEEL SAFE DRIVING MY VEHICLE FURTHER THAN HOME
NHTSA ID Number: | 11297483 |
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Consumer Location: | LAUREL, MD |
VIN: | JF2GPABC5G8**** |
MY CAR JUST HAS HAD BACKUP CAMERA ISSUE SINCE A MONTH AGO. I CALLED THE LOCAL SUBARU SERVICE BUT THEY WOULD CHARGE ME FOR A DIAGNOSIS WHICH I DON'T LIKE THE IDEA TO PAY IT. I LEARNED THAT SUBARU RECALLS OTHER SUBARU MODELS (NON CROSSTREK) FOR ITS BACKUP CAMERA ISSUE. I WOULD LIKE TO SEE MY BACKUP CAMERA TO BE FIXED WHICH THAT IS A SAFETY CONCERN.*DT VEHICLE HAS NOT BEEN REPAIRED. CONSUMER STATED CROSSTREK WAS NOT INCLUDED IN THE RECALL.*JB
NHTSA ID Number: | 11288735 |
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Consumer Location: | PARMA HEIGHTS, OH |
VIN: | JF2GPABC6G8**** |
THE VEHICLE WAS LOSING POWER AND GETTING CLOSE TO THE POINT OF STALLING BUT NEVER STALLED. IT WOULD PERIODICALLY NOT SWITCH GEARS AS WELL. SEEMS LIKE IT COULD HAVE BEEN A FAULTY BRAKE LIGHT SWITCH. APPARENTLY I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THE RECALL PUT OUT EARLIER FOR THIS ISSUE. SO I HAD TO PAY OUT OF POCKET.
NHTSA ID Number: | 11288058 |
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Consumer Location: | PARK CITY, UT |
VIN: | JF2GPABC3G9**** |
MY VEHICLE (2016 SUBARU CROSSTREK, 74K MILES) BECAME COMPLETELY UNRESPONSIVE DURING HIGHWAY SPEEDS TWICE IN ONE WEEK. I WAS TRAVELING APPROX. 80MPH ON THE INTERSTATE WHEN THE GAS PEDAL STOPPED WORKING. MY VEHICLE STARTED TO DECELERATE FOR A FEW SECONDS BEFORE COMPLETELY SHUTTING DOWN AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED ALMOST IMMEDIATELY AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME WITHOUT INCIDENT. I CALLED A SUBARU DEALERSHIP IMMEDIATELY THE NEXT MORNING AND BROUGHT IT IN THAT SAME DAY WHERE THEY FOUND NOTHING WRONG: NO CODES, NO BULLETINS, OR RECALLS, AND THEY SAID IT WAS PROBABLY JUST DRIVER ERROR. THE VERY NEXT DAY IT HAPPENED AGAIN, THE EXACT SAME SCENARIO: DRIVING 80MPH WHEN MY GAS PEDAL BECAME UNRESPONSIVE, THE VEHICLE DECELERATED THEN DIED WHERE I HAD TO COAST OFF THE ROAD. THIS TIME THE CAR WOULDN'T START FOR ABOUT 30MIN DESPITE MULTIPLE ATTEMPTS (IT WOULD CRANK BUT NOT TURN OVER). THEN AFTER SITTING FOR ABOUT 30 MIN, IT STARTED JUST FINE AND I DROVE TO MY DESTINATION WITHOUT ANY TROUBLE. I CALLED AND MADE AN APPOINTMENT WITH A SUBARU DEALER (A DIFFERENT ONE) FIRST THING, TOOK IT IN, AND WAS TOLD ONCE AGAIN THAT NOTHING WAS WRONG. AFTER DOING SOME INTERNET RESEARCH I FOUND A FORUM OF CROSSTREK OWNERS THAT HAVE THE EXACT SAME ISSUE, SO I KNOW IT ISN'T "DRIVER ERROR" AND I KNOW THAT IT ISN'T ISOLATED. I DON'T KNOW WHAT PART OR SYSTEM WOULD BE FAILING IN THIS PARTICULAR INCIDENT. HERE IS THE LINK TO THE FORUM HTTPS://WWW.SUBARUXVFORUM.COM/THREADS/SHUTTING-DOWN-WHILE-DRIVING.106065/ I ALSO CALLED SUBARU OF AMERICA TO TRY AND GET THEM INVOLVED, ALTHOUGH THEY REALLY DIDN'T DO ANYTHING AND NOW I HAVE 2 SEPARATE CASE NUMBERS WITH THEM. THE FIRST BREAKDOWN OCCURED 11/14/2019 AND THE SECOND INCIDENT OCCURRED 11/16/2019.
NHTSA ID Number: | 11282768 |
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Consumer Location: | STAMFORD, CT |
VIN: | JF2GPABC7G8**** |
THREE YEAR OLD CAR AND HORN DOESN'T WORK ,,,
NHTSA ID Number: | 11282770 |
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Consumer Location: | STAMFORD, CT |
VIN: | JF2GPABC7G8**** |
EVERY 4 MONTHS I'M CHANGING HEAD LAMP LOWER BEAM,,
NHTSA ID Number: | 11279518 |
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Consumer Location: | BETHLEHEM, PA |
VIN: | JF2GPBLCXGH**** |
WHILE DRIVING AT NIGHT AROUND CURVES AT ABOUT 15-20 MPH THE STEERING WHEEL KIND OF LOCKED, AND COULD NOT GO BACK STRAIGHT. HAD TO STOP, TURN THE CAR OFF IN ORDER TO THE STEERING WHEEL FEEL NORMAL. IT DID IT A COUPLE OF TIMES, ALSO WHILE PARKING IT MADE LIKE A CLICKING NOISE BY THE FRONT PASSENGER WHEEL. HAD IT FIX, SUBARU REPLACE RELIEF VALVE, ELECTRIC OIL PUMP. EVEN THOUGH SUBARU IS AT FAULT, I HAD TO PAY ALMOST $600 TO HAVE THIS FIX BECAUSE MY CAR HAD A CONDITION THAT WAS NOT COVERED BY THEIR WARRANTY. IT ISN'T FAIR. I BOUGHT THIS SUBARU BECAUSE OF THEIR RELIABILITY. IT SHOULDN'T HAVE DEFECTS. THIS SITUATION EXPOSED MY DAUGHTER'S LIFE AND MINE. I HOPE NOBODY ELSE GOES THROUGH THIS RISKY SITUATION. THANK YOU.
NHTSA ID Number: | 11269232 |
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Consumer Location: | ALEXANDER, NC |
VIN: | JF2GPADC4G8**** |
CANNOT TURN OFF CAR AND REMOVE KEY AFTER SHIFTING INTO PARK. PROBLEM IN INTERMITTENT. HAS HAPPENED NUMEROUS TIMES.