2021 SUBARU CROSSTREK VIN: JF2GTAEC9MH254040

TBD
Condition
Unknown
Damage
Collision
Title
Non-Repairable

VIN JF2GTAEC9MH254040 Decoding Subaru Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

SUBARU

Manufacturer Name

FUJI HEAVY INDUSTRIES U.S.A., INC. (C/O SUBARU OF AMERICA)

Model

Crosstrek

Model Year

2021

Trim

Premium

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant Company Name

YAJIMA PLANT

Note

ES: EyeSight / BSD: Blind Spot Detection / NAVI: Navigation

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Transmission Style

Continuously Variable Transmission (CVT)

Drive Type

AWD/All-Wheel Drive

Engine Number of Cylinders

4

Displacement (CC)

2000.0

Displacement (CI)

122.04748818946

Displacement (L)

2.0

Engine Model

NA

Engine Power (kW)

113.3464

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

152

Seat Belt Type

Manual

Other Restraint System Info

Front seat-mounted side air bag on seat backs / 1st and 2nd row roof-mounted side curtain air bags

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Driver Seat Only

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Blind Spot Warning (BSW)

Standard

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2021 SUBARU CROSSTREK Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
15.6%

2021 SUBARU CROSSTREK Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Not Available
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger
Knee Driver
Additional Air Bags n/a
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) None
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN JF2GTAEC9MH254040

Components: UNKNOWN OR OTHER

November 13, 2021
NHTSA ID Number: 11440399
Consumer Location: LYNDHURST, NJ
VIN: JF2GTHSC1MH****

Summary of Complaint

Front windshield spontaneously cracked, originating from the frame.

Components: POWER TRAIN UNKNOWN OR OTHER

July 30, 2021
NHTSA ID Number: 11435175
Consumer Location: MOBILE, AL
VIN: JF2GTAEC8M8****

Summary of Complaint

I have been experiencing shuddering/jerking/hesitation in my vehicle since July. The dealership has had it in their service department several times and cannot diagnose the issue. Subaru of America was contacted and gave no resolution to repairing the vehicle. They did not inspect the vehicle, rather gathered the "data" from the dealership. The shuddering/jerking/hesitation happens from a start to stop position and is incredibly dangerous when pulling out into traffic or crossing over lanes in a left hand turn. This malfunction can cause a collision and is a huge safety concern of mine. I do not feel comfortable putting my life at risk driving this vehicle. The dealership has only tested the CVT transmission and ran "data" and cannot seem to tell me what is wrong with the vehicle, though there is clearly an issue, whether it is the CVT transmission or another component of the vehicle. I see several similar complaints on the NHTSA website for the Crosstrek dating back to 2015. I am confused as to why the manufacturer is not being held responsible for a defect that is so dangerous. Is it going to take someone getting seriously injured or a death before this is investigated? I encourage other Crosstrek owners to come forward and report similar issues you are having to NHTSA.

Components: VISIBILITY/WIPER

September 17, 2021
NHTSA ID Number: 11433386
Consumer Location: KINGSPORT, TN
VIN: jf2gtaec4m8****

Summary of Complaint

Windshield is cracked from a very small pebble. We were driving down the highway and all of the sudden there was a small crack appear, you couldnt even hear the impact. The glass seems very fragile on these cars.

Components: UNKNOWN OR OTHER

September 14, 2021
NHTSA ID Number: 11433123
Consumer Location: KAUKAUNA, WI
VIN: JF2GTAPC0M8****

Summary of Complaint

I’ve owned the vehicle for three weeks and have had three separate incidents with chips in the windshield. Had it repaired today. First chip the first week I had it and one Sept 12 another September 14th.

Components: VISIBILITY/WIPER

September 01, 2021
NHTSA ID Number: 11431901
Consumer Location: MOUNTAIN VIEW, CA
VIN: JF2GTAEC4MH****

Summary of Complaint

Among a few other headaches, the windshield cracked on the highway with only 2300 miles on the odometer. This 7 inch crack appeared after a 300 mile road trip. I recall hearing a small thud on the windshield with no immediate cause for concern. After driving another 10 miles, the crack has grown an additional 2 inches.

Components: STRUCTURE

September 06, 2021
NHTSA ID Number: 11431902
Consumer Location: MOUNTAIN VIEW, CA
VIN: JF2GTAEC4MH****

Summary of Complaint

In the first 200 miles of ownership, the paint began chipping off of the hood, fenders and front bumper. After 2000 highway miles, there are more chips down to bare metal/plastic than I can count.

Components: UNKNOWN OR OTHER

September 03, 2021
NHTSA ID Number: 11431711
Consumer Location: ORLANDO, FL
VIN: JF2GTHNC7MH****

Summary of Complaint

Under NORMAL driving conditions, a speckle piece of rock, smaller than the size of a pebble lightly blew upon the driver-side windshield. As a result of this, a chip windshield glass developed that began to grow rapidly. I immediately had to park the vehicle and call Safelite to do the chip repair. Never in my 51 years of driving have I ever seen anything like this!!!! Subaru has a DEFLECTIVE WINDSHIELD being used on their 2021 Crosstrek and possibly other models!!! Immediate ACTION is needed for the PUBLIC SAFETY of this defect. This should not be allowed to be sold with this manufacture deflect.

Components: ENGINE FUEL/PROPULSION SYSTEM

August 29, 2021
NHTSA ID Number: 11431202
Consumer Location: OOLTEWAH, TN
VIN: JF2GTHSC4MH****

Summary of Complaint

I was crossing two lanes of a very busy ocean front street when the engine “bogged down” . I let off on the gas pedal and then depressed it again, which then caused the engine to go off. I the quickly restarted the engine and was able to get out of the way of oncoming traffic. This was the only time the engine failed, but on about three or four previous times, the engine “bogged down” when I depressed the gas pedal, but recovered after I quickly depressed the pedal again.

Components: VISIBILITY/WIPER

March 25, 2021
NHTSA ID Number: 11428952
Consumer Location: JOPLIN, MO
VIN: JF2GTHRC3MH****

Summary of Complaint

The windshield cracked while going over railroad tracks. Spiderweb cracks that are small to see unless driving into the sun and then they are visible all over the windshield.

Components: VISIBILITY/WIPER

August 02, 2021
NHTSA ID Number: 11427714
Consumer Location: PHOENIX, AZ
VIN: JF2GTHNC6MH****

Summary of Complaint

Upon entering the vehicle (parked in the garage) I looked at the rear view mirror which I always do as I reverse. I noticed a crack on the windshield behind the mirror. The crack was not there when I entered the garage because I had to use the garage remote on the mirror to open the garage door. I would have noticed it (crack). The crack appeared suddenly. I am reporting this problem because I read that another owner, of similar vehicle, has complained about the same issue and almost with same mileage on his car. Same year vehicle too. Given the windshield/Glass history Subaru has with the Outback model, I wonder if this problem is transferred to the Subaru Crosstrek. The two vehicles do share the same type of glass!!!

Components: POWER TRAIN ENGINE

May 19, 2021
NHTSA ID Number: 11424974
Consumer Location: WILMINGTON, DE
VIN: JF2GTAEC6M8****

Summary of Complaint

SHUDDERING - CVT belt or pulley not working properly? JERKING, HESITATION - Crosstrek will not go when the gas pedal is pressed or hesitates or pauses for a moment after the gas pedal is engaged

Components: VISIBILITY/WIPER

June 25, 2021
NHTSA ID Number: 11422390
Consumer Location: BROOKLYN, NY
VIN: jf2gtapc4m8****

Summary of Complaint

Crack about seven inches long appeared in bottom center of front windshield. Nothing hit the windshield as far as I know. Crack runs from bottom of windshield in an upwards direction.

Components: VISIBILITY

June 21, 2021
NHTSA ID Number: 11421830
Consumer Location: GREENVILLE, PA
VIN: JF2GTHRC1MH****

Summary of Complaint

The contact owns a 2021 Subaru Crosstrek. The contact stated upon entering the vehicle, he noticed that the windshield had cracked on the passenger side. The vehicle was not taken to a local dealer or independent mechanic to have it diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,700.

Components: UNKNOWN OR OTHER VISIBILITY/WIPER

June 11, 2021
NHTSA ID Number: 11420690
Consumer Location: CASTRO VALLEY, CA
VIN: Jf2gtaec6m8****

Summary of Complaint

Bought the car brand new 6 months ago and the windshield crack all of a sudden

Components: VISIBILITY/WIPER

May 05, 2021
NHTSA ID Number: 11419817
Consumer Location: OCEANSIDE, CA
VIN: JF2GTAEC8M8****

Summary of Complaint

My windshield all of the sudden got a massive crack. I don’t remember a rock ever hitting it. It has been growing rapidly and I worry it is effecting my drivers assist system. I did some research and learned this was a common problem for Subarus and worry my windshield is defective due to weakness as evidenced by how quickly the crack is growing. I bought my car brand new 6 months ago.

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