2019 SUBARU CROSSTREK VIN: JF2GTAMC2K8259627

TBD
Condition
Unknown
Damage
Collision
Title
Salvage

VIN JF2GTAMC2K8259627 Decoding Subaru Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

SUBARU

Manufacturer Name

FUJI HEAVY INDUSTRIES U.S.A., INC. (C/O SUBARU OF AMERICA)

Model

Crosstrek

Model Year

2019

Plant City

OTA

Trim

Limited+ES+BSD

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant Company Name

Main Plant

Plant State

GUNMA

Series2

Wagon body style

Base Price ($)

27195.00

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

5

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Wheel Base (inches) From

104.90

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Wheel Size Front (inches)

18

Wheel Size Rear (inches)

18

Steering Location

Left-Hand Drive (LHD)

Number of Seats

5

Number of Seat Rows

2

Transmission Style

Continuously Variable Transmission (CVT)

Drive Type

AWD/All-Wheel Drive

Axles

2

Engine Number of Cylinders

4

Displacement (CC)

2000.0

Displacement (CI)

122.04748818946

Displacement (L)

2.0

Engine Model

Naturally Aspirated

Engine Power (kW)

113.3464

Fuel Type - Primary

Gasoline

Engine Brake (hp) From

152

Turbo

No

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Driver Seat Only

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Active Safety System Note

Pre-Collision Throttle Management: Standard

Auto-Reverse System for Windows and Sunroofs

Standard

Event Data Recorder (EDR)

Standard

Keyless Ignition

Standard

Adaptive Cruise Control (ACC)

Standard

Crash Imminent Braking (CIB)

Standard

Blind Spot Warning (BSW)

Standard

Forward Collision Warning (FCW)

Standard

Lane Departure Warning (LDW)

Standard

Lane Keeping Assistance (LKA)

Standard

Backup Camera

Standard

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Automatic Crash Notification (ACN) / Advanced Automatic Crash Notification (AACN)

Standard

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

Adaptive Driving Beam (ADB)

Standard

2019 SUBARU CROSSTREK Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
15.6%

2019 SUBARU CROSSTREK Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN JF2GTAMC2K8259627

Components: VISIBILITY

November 22, 2021
NHTSA ID Number: 11441383
Consumer Location: ORWIGSBURG, PA
VIN: JF2GTAMC2K8****

Summary of Complaint

The contact owns a 2019 Subaru Crosstrek. The contact stated while the vehicle was parked, the front windshield cracked without impact. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 24,200.

Components: VISIBILITY/WIPER

September 04, 2019
NHTSA ID Number: 11258148
Consumer Location: BELLINGHAM, WA
VIN: JF2GTAMC2K8****

Summary of Complaint

FRONT WINDSHIELD NEAR DRIVERS SIDE BOTTOM PORTION DEFROSTER AREA (ALL THE WAY DOWN STARTING FROM BEHIND BLACK PLASTIC COVER) HAS DEVELOPED A 7 INCH CRACK ENDING FOR TIME BEING IN A FISH HOOK AT TOP OF CRACK. DEALER CLAIMS EXTREMELY SMALL PIN SIZE STRIKE POINT WAS CAUSE. ALSO ACKNOWLEDGED THAT SUBARU WINDSHIELDS WITH EYESIGHT CAMERA SYSTEM BEHIND GLASS ARE EXTREMELY THIN FOR EYESIGHT TO WORK PROPERLY. I WILL HAVE TO REPLACE GLASS AT MY EXPENSE. I'VE BEEN DRIVING FOR 50 YEARS AND HAVE NEVER SEEN A PIN SIZE IMPACT CAUSE THIS MUCH DAMAGE TO A WINDSHIELD. FAULTY MANUFACTURING PROCESS? ALSO CONTACTED SUBARU N. AMERICA AND THEY STATED THAT IF A STRIKE POINT WAS CAUSE THAT THEY WOULD NOT COVER REPLACEMENT.

Components: UNKNOWN OR OTHER

October 16, 2019
NHTSA ID Number: 11439949
Consumer Location: DES MOINES, WA
VIN: JF2GTANC5KH****

Summary of Complaint

The windshield on my Subaru Crosstrek is incredibly weak and cracks upon the smallest impact. I have owned my vehicle for 2.5 years, and have driven it about 25,000 miles. In the vehicle that I owned prior (Lincoln LS), I never experienced any windshield cracking, and I was driving in the same region. I now have 6 cracks on my windshield, two of which have grown to be larger cracks (one going all the way across my dash, and the other stretching about 12 inches). The cracks and nicks are causing an issue with visibility in colder weather. My vehicle windshield does not defrost as quickly, and my windshield becomes foggy more often while driving.

Components: ENGINE AND ENGINE COOLING

October 16, 2021
NHTSA ID Number: 11439201
Consumer Location: HARWICH, MA
VIN: JF2GTACC5KH****

Summary of Complaint

The contact owns a 2019 Subaru Crosstrek. The contact stated while driving 20 MPH, the accelerator pedal was not depressed but the vehicle slightly accelerated independently. There were no warning lights illuminated. The contact also stated that while accelerating from a complete stop and making a turn, the vehicle inadvertently stalled, almost causing another vehicle to crash into her vehicle. There were no warning lights illuminated. The contact veered to the side of the road. The vehicle was taken to the dealer who diagnosed an engine failure and that the failure was related to NHTSA Campaign Number: 21V264000 (Electrical System, Engine and Engine Cooling). The dealer updated the ECM software. The manufacturer was notified of the failure and referred the contact to NHTSA. The vehicle was repaired. The approximate failure mileage was 7,990.

Components: UNKNOWN OR OTHER

November 01, 2021
NHTSA ID Number: 11438833
Consumer Location: BELTON, TX
VIN: Jf2gtaec7k8****

Summary of Complaint

After driving for a few when I come to a stop or slow down to a lower gear and accelerate it starts to stall out and the lights dim a bit slightly. It does not do it on the highway or at higher rates of speed. I’ve checked battery, watched allot of the parameters on a diagnostic tool and didn’t see anything out of the ordinary or any codes even when almost stalling out in a intersection. It would have left me to oncoming traffic. It didn’t die but it was rattling rumbling and stalling. It’s like the transmission is trying to keep it at a super low gear to save gas? I checked for recalls and it states none. I just got this car and it has 40k miles and is still new. I love this car and feel super safe driving it . I traded my abarth for it and it was really hard to part but this car makes up for it. I’m calling the Subaru dealership and dealership I got it from. I’ve owned it less than a month.

Components: ENGINE

October 26, 2021
NHTSA ID Number: 11438312
Consumer Location: VERONA, WI
VIN: jf2gtacc5k9****

Summary of Complaint

Battery continually does not hold charge over any time longer than a few days parked. Even after long drive from Wisconsin to Ohio, car sitting for 6 days in cool weather (never under 40 degrees) caused dead battery. Battery has been replaced by Subaru dealer 3 times previously, each time dealer said they could not detect a problem. In winter, battery is dead each night, even with normal daily use each day.

Components: VISIBILITY/WIPER

October 09, 2021
NHTSA ID Number: 11437489
Consumer Location: GOODYEAR, AZ
VIN: JF2GTABC3K8****

Summary of Complaint

UNKNOWN. My windshield has a crack in the lower section on the passenger side coming up from the bottom of the windshield. There is no indication that it was hit by anything, there is just a crack. In fact, it was parked in the garage and next time we got in it we noticed the crack.

Components: ELECTRICAL SYSTEM

December 28, 2020
NHTSA ID Number: 11435156
Consumer Location: SCARSDALE, NY
VIN: JF2GTDNC5KH****

Summary of Complaint

2 battery failures in 2 years of purchasing vehicle. I am on my third battery in less than two years. Incidents occurred 15, 19, 23 and 24 months into car ownership. 4 battery / electrical related dealer service visits in 2 years. 2 times the car was immobilized due to battery failure, would not start and required a tow to dealership service. On 3 occasions lost car audio - no audio map directions, no hands free phone calling, no radio. On 1 occasion lost all internal lighting on entire instrument panel and all switches during night driving on one occasion creating a serious driving hazard and safety issue. All issues occurred with no warning lamps, messages or other symptoms. Only Subaru Dealer service has inspected and replaced/ recharged the batteries. Dealer service claimed they could not reproduce the problem once they replaced or recharged the batteries.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER SERVICE BRAKES

July 22, 2021
NHTSA ID Number: 11431464
Consumer Location: ESSEX JUNCTION, VT
VIN: JF2GTDNC7KH****

Summary of Complaint

The vehicle of concern is a 2019 Subaru Crosstrek Plug-in Hybrid (PHEV). In the past 2 to 3 months, we have had multiple warning lights come on when the vehicle is started. In some cases, we were able to clear the warning lights by turning the vehicle off and back on several times over the course of 30-40 minutes. The two most recent occurrences involved the vehicle having to be towed to the dealership as either the car would not shift out of Park or upon shifting out of Park, the parking brake would not release. The car was driven to the Burlington Subaru dealership in Burlington, VT about 5-6 weeks ago where they were unable to reproduce the problem or find any information logged in the vehicle's logs. Two weeks ago (8/19/21), the vehicle was towed to the dealership. The service department was able to log/see the errors (ABS, Check Engine, Eyesight System and Vehicle Dynamic Control) which were also logged in the MySubaru app. The dealership drove the vehicle almost 250 miles in attempts to diagnose the problem further. They upgraded the ECM software and they did not see the problem after that. I picked the vehicle up the morning of 8/30/21 and the problem recurred the evening of 8/30/21 resulting in the 2nd tow back to the dealership. The same errors as before were reported and seen by the dealership. On 9/1/21, I was informed by the service dept rep the problem was root caused to be a faulty electronic parking switch resulting in a drained battery. They are awaiting the new part which is in short supply in the US currently so no reliable ETA. The dealer would like to keep the car an additional couple of days after they receive the part to see if the problem is resolved. The car has approximately 23,000 miles on it currently.

Components: VISIBILITY/WIPER

August 13, 2021
NHTSA ID Number: 11431428
Consumer Location: FAYETTEVILLE, AR
VIN: JF2GTAEC8k8****

Summary of Complaint

I was driving on the highway and a tiny rock my windshield which shouldn’t have caused the 12 inch crack in my windshield like it did, i have to have it replaced now.

Components: VISIBILITY

August 01, 2021
NHTSA ID Number: 11430667
Consumer Location: ROCKVILLE, MD
VIN: jf2gtancxk8****

Summary of Complaint

The contact owns a 2018 Subaru Crosstrek. The contact stated while entering the vehicle, he heard a popping noise and saw there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The vehicle was repaired by an auto glass company. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 19,500.

Components: POWER TRAIN SERVICE BRAKES ENGINE

July 20, 2021
NHTSA ID Number: 11430534
Consumer Location: SANTA CLARITA, CA
VIN: JF2GTANC4KH****

Summary of Complaint

My daughter was in process of pulling her car into the garage when it experienced sudden acceleration and crashed into the garage. My daughter was unable to stop the car as the brake system failed during the incident. She is now too terrified to drive the car. Subaru claims that the car is and has been operating as intended. The Subaru Eyesight, Anti-Lock Braking, Vehicle Dynamic Control systems all failed during the sudden acceleration event. It's fortunate that this incident did not happen at a stoplight (intersection).

Components: ELECTRICAL SYSTEM

August 03, 2021
NHTSA ID Number: 11427748
Consumer Location: ASHEVILLE, NC
VIN: JF2GTAMC1K8****

Summary of Complaint

The contact owns a 2019 Subaru Crosstrek. The contact stated that the vehicle would not start which resulted in the battery needing to be replaced. The contact stated that the check battery message was displayed on the instrument panel. The vehicle was diagnosed and repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 42,000.

Components: VISIBILITY

July 27, 2021
NHTSA ID Number: 11427006
Consumer Location: LAS VEGAS, NV
VIN: jf2gtacc5kh****

Summary of Complaint

The contact owns a 2019 Subaru Crosstrek. The contact stated that a horizontal crack had formed on the bottom passenger side windshield without incident or impact. The contact stated that the crack obstructed his vision while driving. The contact had taken the vehicle to an independent mechanic who informed him that the failure may have been caused by the excessive summer heat. The contact then spoke to the dealer and was informed that the vehicle was not under recall or warranty. The manufacturer was also notified of the failure and referred him back to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 45,000.

Components: VISIBILITY

July 21, 2021
NHTSA ID Number: 11425765
Consumer Location: GRANITE CITY, IL
VIN: ****

Summary of Complaint

The contact owns a 2019 Subaru Crosstrek. The contact stated while the vehicle was parked, the front windshield cracked without impact. The contact called the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 37,000. The VIN was not available

Components: ENGINE FUEL/PROPULSION SYSTEM

November 18, 2019
NHTSA ID Number: 11425427
Consumer Location: BELMONT, CA
VIN: JF2GTACC9KH****

Summary of Complaint

CAR HESITATES ON ACCELERATION PERSISTS AFTER RECALL (REPLACEMENT OF IGNITION COILS). CONDITION PERSISTS SINCE PURCHASE (NOV, 2019). NUMEROUS REPAIR ORDERS DID NOT CORRECT PROBLEM.

Components: UNKNOWN OR OTHER

June 26, 2021
NHTSA ID Number: 11423059
Consumer Location: FOREST HILLS, NY
VIN: JF2GTACC1KH****

Summary of Complaint

2019 Subaru Crosstrek Left rear window ( driver’s side) window shattered without warning. There was a recall issued for this exact problem - but the time frame for the recall was narrow and my car was not included as it was just shy of the start date for the recall although manufactured in the same month. Subaru’s number for this recall is WUG-92. The child car seat was covered in glass and shards of glass were embedded throughout the car. The fact that the car was parked with no one in it does not lessen the reality that this would have been a tragic incident for the child and anyone in the car or near the car especially if we had been driving on a highway. Subaru has been contacted and took all the information. I am documenting this for a warning to other Crosstrek owners to be aware that this is known to happen without warning until Subaru notifies them of this potential danger. Hopefully the recall will be expanded to avoid harm and injury.

Components: VISIBILITY/WIPER

December 11, 2020
NHTSA ID Number: 11422942
Consumer Location: FREDERICK, MD
VIN: JF2GTANC7KH****

Summary of Complaint

The windshield cracked seemingly at random during the winter. It was approximately 15 degrees on I-70 in CO on December 11, 2020. The windshield suddenly cracked with no indication of impact. It was a 6 inch crack. The windshield appears prone to cracking as evidenced by 1000s of other consumer complaints.

Components: UNKNOWN OR OTHER

June 25, 2021
NHTSA ID Number: 11422811
Consumer Location: SEATTLE, WA
VIN: JF2GTANC6KH****

Summary of Complaint

On June 25, 2021 we had driven from Seattle to Spokane, WA and stopped at the Sprague Lake Rest Stop. When we returned to our car and sat in the car for about 15 minutes our car failed to start. The temperature outside was about 100 degrees. After 3 attempts by fellow travelers Roadside Assist and a Tow Driver our car failed to start so it was towed to the Suburu dealer in Spokane Washington where a battery was replaced. The only reason that was given for the failure was that we sat in the car for a time before we started the car and the batter;y was drained because of the presence of the keys. Our batter has failed on 3 other occasions. Because we do occasional car trips we no longer feel safe in this car

Components: ELECTRICAL SYSTEM

June 24, 2021
NHTSA ID Number: 11422223
Consumer Location: BOGOTA, NJ
VIN: Jf2gtaacxkh****

Summary of Complaint

I’m having continuous problems with my car not starting or a dead battery. It has been in for for service 3x for this issue abc one of those times they replaced the battery. On 6/24/21 I picked up my car from the service department after leaving it there for several days only for them to tell me nothing is wrong with my car. 20 minutes later and my car won’t start which I captured on video. This car seems to have an electrical issue that no one wants to admit to.

Components: ENGINE

November 20, 2019
NHTSA ID Number: 11421313
Consumer Location: BELMONT, CA
VIN: JF2GTACC9KH****

Summary of Complaint

CAR HESITATES ON ACCELERATION.

Components: SUSPENSION ELECTRICAL SYSTEM ENGINE

June 16, 2021
NHTSA ID Number: 11421173
Consumer Location: PLYMOUTH, MI
VIN: JF2GTAMC7K8****

Summary of Complaint

I received 2 recall notices in the mail from Subaru 0n 6/16/2021. I immediately contacted the selling dealer, Dunning Subaru, Ann Arbor Michigan and was advised that they could not even give me a date in July when the vehicle could be repaired, but they would add my name to a waiting list for appointments. I contacted Subaru customer service for assistance and was told I would have to find a local retailer on my own and that though they said the vehicle was not safe to drive, they refused to offer and substitute transportation until the vehicle could be repaired. I contacted LaFontaine Subaru, Commerce Twsp, Mi and was advised that they have been unable to order sufficient parts for this recall and while the earliest available appointment was for July 7th (3 weeks from today) they could not guarantee that they would have the parts on that date to actually perform the repair. In short, Subaru produced a defective vehicle; advised me it was not safe to drive the vehicle; is unable to repair the vehicle in a reasonable timeframe; and refuses to provide substitute transportation. What is the good of a recall program if repairs can't be made and the customer is stuck without transportation; and the company response is essentially - "it's the customers problem to deal with - have a nice day!"

Components: FORWARD COLLISION AVOIDANCE AIR BAGS

May 17, 2021
NHTSA ID Number: 11419973
Consumer Location: LOUISVILLE, KY
VIN: JF2GTAEC6KH****

Summary of Complaint

The EyeSight turned off and would not turn back on. Then the airbag symbol lit up on the dashboard. My cruise control and lane assistance were not working as well. If I had been involved in an accident, the airbags would not have deployed. The warning messages appeared about 3 weeks ago.

Components: STEERING SUSPENSION ELECTRICAL SYSTEM

April 15, 2021
NHTSA ID Number: 11416327
Consumer Location: NORTH LAS VEGAS, NV
VIN: JF2GTANC8K8****

Summary of Complaint

I BOUGHT MY CAR IN MEXICO AND HAVE MOVED TO NORTH LAS VEGAS NEVADA. THE DEALER WILL NOT MAKE THE NECESSARY SAFETY REPAIRS UNDER THE RECALLS. WHAT DO I DO? DO I HAVE AN UNSAFE CAR?

Components: VISIBILITY/WIPER

April 26, 2021
NHTSA ID Number: 11413996
Consumer Location: SAN DIEGO, CA
VIN: JF2GTACCXKG****

Summary of Complaint

THE WINDSHIELD ON MY SUBARU CROSSTREK WHICH WAS PURCHASED NEW FROM A DEALER IN JULY 2019 HAS ALREADY SUFFERED 2 RANDOM CHIPS IN THE WINDSHIELD & TODAY AS I WAS DRIVING THE WINDSHIELD SPLIT SPONTANEOUSLY WITH A 7 INCH CRACK IN A TOTALLY DIFFERENT AREA FROM PREVIOUS REPAIRED CHIPS. THIS IS RIDICULOUS.

Components: ELECTRICAL SYSTEM

February 25, 2021
NHTSA ID Number: 11408644
Consumer Location: ARLINGTON, VA
VIN: JF2GTDEC8KH****

Summary of Complaint

I'VE HAD REPEATED PROBLEMS WITH THE 12V BATTERY IN MY 2019 SUBARU CROSSTREK HYBRID. THE VEHICLE HAS SOME SORT OF ELECTRICAL "LEAKAGE" ISSUE THAT DRAINS THE BATTERY AFTER SITTING FOR A FEW DAYS. WHEN THIS HAPPENS, THE VEHICLE IS COMPLETELY INOPERATIVE; CAR WILL NOT START, YOU CANNOT EVEN UNLOCK THE DOORS. IN 18 MONTHS OF OWNERSHIP, THE CAR HAS STRANDED ME SEVERAL TIMES. ONE INCIDENT JUST REQUIRED A JUMP START, BUT DURING THE LATEST INCIDENT THE CAR WAS COMPLETELY DEAD AND HAD TO BE TOWED ON A FLAT BED TRUCK TO THE DEALER FOR A NEW BATTERY AND OTHER REPAIRS. IN ALL OF THESE CASES, ALL ACCESSORIES, LIGHTS, OR ANYTHING ELSE THAT COULD DRAIN POWER WAS OFF WHEN THE CAR WAS PARKED. UNFORTUNATELY, THERE IS SOMETHING IN THE CAR THAT IS DRAWING POWER WHEN IT IS OFF AND DRAINS THE BATTERY WITHIN DAYS.

Components: ELECTRICAL SYSTEM

April 08, 2021
NHTSA ID Number: 11407351
Consumer Location: METHUEN, MA
VIN: JF2GTAAC7KH****

Summary of Complaint

STARTER FAILED AT 50 K MILES LEFT ME STRANDED

Components: VISIBILITY/WIPER

April 01, 2021
NHTSA ID Number: 11407089
Consumer Location: SEBASTOPOL, CA
VIN: JF2GTANC2KH****

Summary of Complaint

WHILE DRIVING TO WORK IN THE MORNING, MY WINDSHIELD ALL OF A SUDDEN CRAKED. THERE WERE NO VEHICLES AROUND ME SO IT WASN'T A ROCK THAT HIT MY WINDOW, THE CRACK ON THE WINDOW ITS ABOUT AND ONE INCH. I TOOK THE CAR TO THE SUBARU DEALER AND THEY SAID THAT CRACK WAS TOO BIG TO BE FIX, WE PAID EXTRA AT THE TIME OF PURCHASED FOR A PACKAGE THAT WOULD COVER DINGS AND WINDOW REPLACEMENTS AND THEY ARE NOT FOLLOWING THE PROMISE.

Components: STEERING SERVICE BRAKES ENGINE

April 03, 2021
NHTSA ID Number: 11406867
Consumer Location: WILLISTON, VT
VIN: JF2GTAEC1K8****

Summary of Complaint

MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.

Components: ELECTRICAL SYSTEM ENGINE

February 02, 2021
NHTSA ID Number: 11406716
Consumer Location: MARCY, NY
VIN: JF2GTDNC3KH****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.

Components: VISIBILITY/WIPER

April 02, 2021
NHTSA ID Number: 11406515
Consumer Location: REDWOOD CITY, CA
VIN: JF2GTAMC9K8****

Summary of Complaint

I WAS DRIVING DOWN HIGHWAY 1 AND MY DRIVER'S RIGHT SIDE WINDOW SUDDENLY EXPLODED AND SHATTERED INTO A THOUSAND PIECES, RAINING GLASS DOWN ALL OVER ME. I DIDN'T HAVE A CRACK PREVIOUSLY AND A ROCK DIDN'T HIT IT SO THERE WAS NOTHING TO CAUSE THIS. THERE WERE NO OTHER CARS ON THE HIGHWAY AT THE TIME. THE CAR ONLY HAS 13K MILES SO THIS SHOULD NOT HAPPEN, BUT I'VE SINCE FOUND OUT THIS IS A KNOWN DEFECT WITH NEWER SUBARUS SO THEY SHOULD FIX THIS ISSUE BEFORE SOMEONE GETS REALLY HURT.

Components: UNKNOWN OR OTHER

February 20, 2012
NHTSA ID Number: 11406133
Consumer Location: CHICORA, PA
VIN: JF2GTANC8K8****

Summary of Complaint

WINDSHIELD CRACKING. WAS REPLACE AND CRACKED AGAIN.

Components: STRUCTURE UNKNOWN OR OTHER VISIBILITY/WIPER

March 26, 2021
NHTSA ID Number: 11405497
Consumer Location: PORT JEFFERSON, NY
VIN: JF2GTACC8K8****

Summary of Complaint

WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.

Components: VISIBILITY/WIPER

December 10, 2020
NHTSA ID Number: 11404286
Consumer Location: LOVELAND, CO
VIN: JF2GTAEC3KH****

Summary of Complaint

THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON.

Components: VISIBILITY/WIPER

March 20, 2021
NHTSA ID Number: 11404358
Consumer Location: ARCATA, CA
VIN: JF2GTAEC2KH****

Summary of Complaint

THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL.

Components: VISIBILITY/WIPER

March 13, 2021
NHTSA ID Number: 11403038
Consumer Location: EDMONDS, WA
VIN: JF2GTAEC6KH****

Summary of Complaint

ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES

Components: VISIBILITY/WIPER

March 14, 2021
NHTSA ID Number: 11402898
Consumer Location: GLENDALE, AZ
VIN: JF2GTAEC5KH****

Summary of Complaint

THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS.

Components: STEERING LANE DEPARTURE

February 16, 2021
NHTSA ID Number: 11397059
Consumer Location: CLARKSVILLE, MD
VIN: JF2GTAEC0K8****

Summary of Complaint

EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.

Components: ELECTRICAL SYSTEM

February 10, 2021
NHTSA ID Number: 11396855
Consumer Location: OAKLAND, CA
VIN: JF2GTDNC0KH****

Summary of Complaint

STATIONARY. BATTERY HAS BEEN REPLACED 4 TIMES. FIRST SUBARU SAID THAT IT NEEDED TO BE STARTED EVERY COUPLE OF WEEKS. THEN THEY SAID THAT IT HAD TO BE STARTED OR DRIVEN EVER WEEK. NOW THEY SAY IT HAS TO BE DRIVEN "MORE" AFTER PREVIOUS INSTRUCTIONS HAVE BEEN FOLLOWD. BATTERY DIES, BECOMES DEFECTIVE, AND DEALERSHIP REPLACES IT.

Components: VISIBILITY/WIPER

October 25, 2020
NHTSA ID Number: 11389564
Consumer Location: LAKEWOOD, CO
VIN: JF2GTAMC4KH****

Summary of Complaint

WINDSHIELD CRACKED DURING COLD WEATHER. WINDSHIELD SEEMS TO BE DEFECTIVE.

SUBARU CROSSTREK Sold

subaru crosstrek 2016 vin jf2gpabc7g8256205
2016 SUBARU CROSSTREK Collision Starts
JF2GPABC7G8256205
subaru crosstrek 2016 vin jf2gpanc4gh309163
2016 SUBARU CROSSTREK Collision Run & Drive
JF2GPANC4GH309163
subaru crosstrek 2016 vin jf2gpanc5g8289280
2016 SUBARU CROSSTREK Collision Unknown
JF2GPANC5G8289280