Dynamic Head Restraints | Not Available |
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Head Restraint | Not Available |
Advanced Belt Feature | Standard |
Adjustable Upper Belt Anchorage | Driver, Front Passenger |
Seat Belt Reminder System | Driver, Front Passenger |
Frontal Air Bag | Driver, Front Passenger |
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Curtain | Driver, Front Passenger, Rear Seat |
Torso/Pelvis | Driver, Front Passenger |
Knee | Driver |
Additional Air Bags | n/a |
Meets Side Air Bag Out-of-Position Requirements | Yes |
LATCH Locations | Rear Seat |
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Safety Power Windows (Anti-Pinch) | None |
Safety Power Windows (Anti-Pinch) locations | Not Available |
NHTSA ID Number: | 11440399 |
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Consumer Location: | LYNDHURST, NJ |
VIN: | JF2GTHSC1MH**** |
Front windshield spontaneously cracked, originating from the frame.
NHTSA ID Number: | 11435175 |
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Consumer Location: | MOBILE, AL |
VIN: | JF2GTAEC8M8**** |
I have been experiencing shuddering/jerking/hesitation in my vehicle since July. The dealership has had it in their service department several times and cannot diagnose the issue. Subaru of America was contacted and gave no resolution to repairing the vehicle. They did not inspect the vehicle, rather gathered the "data" from the dealership. The shuddering/jerking/hesitation happens from a start to stop position and is incredibly dangerous when pulling out into traffic or crossing over lanes in a left hand turn. This malfunction can cause a collision and is a huge safety concern of mine. I do not feel comfortable putting my life at risk driving this vehicle. The dealership has only tested the CVT transmission and ran "data" and cannot seem to tell me what is wrong with the vehicle, though there is clearly an issue, whether it is the CVT transmission or another component of the vehicle. I see several similar complaints on the NHTSA website for the Crosstrek dating back to 2015. I am confused as to why the manufacturer is not being held responsible for a defect that is so dangerous. Is it going to take someone getting seriously injured or a death before this is investigated? I encourage other Crosstrek owners to come forward and report similar issues you are having to NHTSA.
NHTSA ID Number: | 11433386 |
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Consumer Location: | KINGSPORT, TN |
VIN: | jf2gtaec4m8**** |
Windshield is cracked from a very small pebble. We were driving down the highway and all of the sudden there was a small crack appear, you couldnt even hear the impact. The glass seems very fragile on these cars.
NHTSA ID Number: | 11433123 |
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Consumer Location: | KAUKAUNA, WI |
VIN: | JF2GTAPC0M8**** |
I’ve owned the vehicle for three weeks and have had three separate incidents with chips in the windshield. Had it repaired today. First chip the first week I had it and one Sept 12 another September 14th.
NHTSA ID Number: | 11431901 |
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Consumer Location: | MOUNTAIN VIEW, CA |
VIN: | JF2GTAEC4MH**** |
Among a few other headaches, the windshield cracked on the highway with only 2300 miles on the odometer. This 7 inch crack appeared after a 300 mile road trip. I recall hearing a small thud on the windshield with no immediate cause for concern. After driving another 10 miles, the crack has grown an additional 2 inches.
NHTSA ID Number: | 11431902 |
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Consumer Location: | MOUNTAIN VIEW, CA |
VIN: | JF2GTAEC4MH**** |
In the first 200 miles of ownership, the paint began chipping off of the hood, fenders and front bumper. After 2000 highway miles, there are more chips down to bare metal/plastic than I can count.
NHTSA ID Number: | 11431711 |
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Consumer Location: | ORLANDO, FL |
VIN: | JF2GTHNC7MH**** |
Under NORMAL driving conditions, a speckle piece of rock, smaller than the size of a pebble lightly blew upon the driver-side windshield. As a result of this, a chip windshield glass developed that began to grow rapidly. I immediately had to park the vehicle and call Safelite to do the chip repair. Never in my 51 years of driving have I ever seen anything like this!!!! Subaru has a DEFLECTIVE WINDSHIELD being used on their 2021 Crosstrek and possibly other models!!! Immediate ACTION is needed for the PUBLIC SAFETY of this defect. This should not be allowed to be sold with this manufacture deflect.
NHTSA ID Number: | 11431202 |
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Consumer Location: | OOLTEWAH, TN |
VIN: | JF2GTHSC4MH**** |
I was crossing two lanes of a very busy ocean front street when the engine “bogged down” . I let off on the gas pedal and then depressed it again, which then caused the engine to go off. I the quickly restarted the engine and was able to get out of the way of oncoming traffic. This was the only time the engine failed, but on about three or four previous times, the engine “bogged down” when I depressed the gas pedal, but recovered after I quickly depressed the pedal again.
NHTSA ID Number: | 11428952 |
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Consumer Location: | JOPLIN, MO |
VIN: | JF2GTHRC3MH**** |
The windshield cracked while going over railroad tracks. Spiderweb cracks that are small to see unless driving into the sun and then they are visible all over the windshield.
NHTSA ID Number: | 11427714 |
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Consumer Location: | PHOENIX, AZ |
VIN: | JF2GTHNC6MH**** |
Upon entering the vehicle (parked in the garage) I looked at the rear view mirror which I always do as I reverse. I noticed a crack on the windshield behind the mirror. The crack was not there when I entered the garage because I had to use the garage remote on the mirror to open the garage door. I would have noticed it (crack). The crack appeared suddenly. I am reporting this problem because I read that another owner, of similar vehicle, has complained about the same issue and almost with same mileage on his car. Same year vehicle too. Given the windshield/Glass history Subaru has with the Outback model, I wonder if this problem is transferred to the Subaru Crosstrek. The two vehicles do share the same type of glass!!!
NHTSA ID Number: | 11424974 |
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Consumer Location: | WILMINGTON, DE |
VIN: | JF2GTAEC6M8**** |
SHUDDERING - CVT belt or pulley not working properly? JERKING, HESITATION - Crosstrek will not go when the gas pedal is pressed or hesitates or pauses for a moment after the gas pedal is engaged
NHTSA ID Number: | 11422390 |
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Consumer Location: | BROOKLYN, NY |
VIN: | jf2gtapc4m8**** |
Crack about seven inches long appeared in bottom center of front windshield. Nothing hit the windshield as far as I know. Crack runs from bottom of windshield in an upwards direction.
NHTSA ID Number: | 11421830 |
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Consumer Location: | GREENVILLE, PA |
VIN: | JF2GTHRC1MH**** |
The contact owns a 2021 Subaru Crosstrek. The contact stated upon entering the vehicle, he noticed that the windshield had cracked on the passenger side. The vehicle was not taken to a local dealer or independent mechanic to have it diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,700.
NHTSA ID Number: | 11420690 |
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Consumer Location: | CASTRO VALLEY, CA |
VIN: | Jf2gtaec6m8**** |
Bought the car brand new 6 months ago and the windshield crack all of a sudden
NHTSA ID Number: | 11419817 |
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Consumer Location: | OCEANSIDE, CA |
VIN: | JF2GTAEC8M8**** |
My windshield all of the sudden got a massive crack. I don’t remember a rock ever hitting it. It has been growing rapidly and I worry it is effecting my drivers assist system. I did some research and learned this was a common problem for Subarus and worry my windshield is defective due to weakness as evidenced by how quickly the crack is growing. I bought my car brand new 6 months ago.