Components: AIR BAGS
March 22, 2018
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Standard |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11081846 |
|---|---|
| Consumer Location: | KINGSLEY, MI |
| VIN: | JF2SH63639H**** |
TAKATA RECALL. THE VERY DAY THAT I RECEIVED THE RECALL NOTICE THAT THIS REPAIR WAS 'URGENT' AND WITH AN EXPLICIT WARNING OF 'DO NOT LET ANYONE RIDE IN THE FRONT PASSENGER SEAT ' UNTIL THIS REPAIR WAS COMPLETED, I CALLED MY LOCAL DEALER, WHERE I HAD PURCHASED THE CAR, (SERRA OF TRAVERSE CITY MI) AND THE EARLIEST THEY COULD SCHEDULE ME WAS SIXTY (YES, 60) DAYS AWAY!!!! WE ARE A SINGLE CAR FAMILY, AND THIS WOULD HAVE HAD A SERIOUS DETRIMENTAL IMPACT ON OUR JOBS, AND ASSORTED FAMILY COMMITMENTS. SO I CALLED SUBARU BY THE BAY, A SUBARU DEALER ABOUT 65 MILES AWAY, AND FROM WHOM I HAD NEVER PURCHASED ANYTHING, AND THEY GOT ME IN FOR AIR BAG REPLACEMENT WITHIN FOUR DAYS!
| NHTSA ID Number: | 10891659 |
|---|---|
| Consumer Location: | RUSH, NY |
| VIN: | JF2SH63639H**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC) BUT HAD NOT BEEN NOTIFIED OF THE RECALL. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS UNABLE TO REACH THEM FOR WEEKS DUE TO A HIGH CALL VOLUME. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 10524073 |
|---|---|
| Consumer Location: | WEST BOYLSTON, MA |
| VIN: | JF2SH63639H**** |
UPON RETURNING FROM A SHORT DRIVE WE PULLED INTO MY DRIVEWAY AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. I ASSUMED THIS WOULD HAVE BEEN POSSIBLY SOME TYPE OF OVERHEATING ISSUE, BUT UPON INSPECTION I DISCOVERED IT WAS ENGINE OIL DRIPPING ONTO THE EXHAUST HEAT SHIELDS AND WAS BURNING OFF. I WAS STUNNED BY THIS AS I AM VERY PARTICULAR ABOUT THE MAINTENANCE ON THIS VEHICLE. I TOOK TO THE DEALERSHIP A FEW DAYS LATER AS IT WAS GOING IN ANYWAY FOR A RECALLED CAT CONVERTER. THEY THEN ADVISED ME THAT THE ENGINE HAD A BLOWN HEAD GASKET. THIS NEEDS TO BE REPAIRED IMMEDIATELY AS THIS IS A POTENTIAL FIRE HAZARD IF NOT REPAIRED. THIS VEHICLE ONLY HAS 73,000 MILES AND I AM NOW FACED WITH AM ALMOST $2000.00 REPAIR. I AM SPEECHLESS AND BESIDE MYSELF AS I BOUGHT THIS CAR SPECIFICALLY TO GET A QUALITY VEHICLE THAT IDEALLY WOULD AVOID ISSUES OF THIS NATURE. I AM PURSUING A COMPLAINT WITH SUBARU OF AMERICA AND WANTED THE NHTSA TO BE AWARE AS WELL. THANK YOU. *TR
| NHTSA ID Number: | 10504312 |
|---|---|
| Consumer Location: | CRANBERRY LAKE, NY |
| VIN: | JF2SH63639H**** |
DRIVERS SEAT BELT WILL NOT RELEASE . YOU HAVE TO KEEP WORKING WITH IT & PULLING ON IT TO FINALLY GET IT TO RELEASE . THIS HAPPENS WHEN THE VEHICLE IS STOPPED AT 0 MPH . THIS HAS BEEN GOING ON FOR THE LAST 4 MONTHS .I FELL THIS IS VERY UNSAFE INCASE OF FIRE, OR FOR ANOTHER REASON YOU NEED TO GET OUT OF THE VEHICLE IN A HURRY . *TR
| NHTSA ID Number: | 11418144 |
|---|---|
| Consumer Location: | HAMBURG, NJ |
| VIN: | JF2SH64679H**** |
Sudden collapse of drivers seat bottom cushion. Now lower on one side.
| NHTSA ID Number: | 11404303 |
|---|---|
| Consumer Location: | FORT SMITH, AR |
| VIN: | JF2SH64609H**** |
TRAVELING ON AN INTERSTATE AT 70MPH, CAR CHECK ENGINE LIGHT CAME ON AND CAR LOST ALL POWER. WAS ABLE TO LIMP OFF THE ROAD AND WAIT 3 HOURS FOR A TOW TO DEALERSHIP. DIAGNOSIS; STAGE 4 BLOWN HEAD GASKET. THERE WAS NO PRIOR WARNING OR SYMPTOMS AND COULD HAVE BEEN A GREATER DANGER IF HEAVIER TRAFFIC. HEAD GASKET PROBLEMS KNOW ON EARLY MODEL SUBARU'S.
| NHTSA ID Number: | 11394234 |
|---|---|
| Consumer Location: | LANAI CITY, HI |
| VIN: | **** |
2009 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO ISSUE WITH AIRBAG. *LD THE CONSUMER STATED THE AIRBAG IS ON RECALL AS WELL AS MANY OTHERS ON THE ISLAND OF HAWAII. THE MANUFACTURER DECLINED TO SEND A CERTIFIED REPAIR TECHNICIAN TO THE CONSUMERS. INSTEAD, THE MANUFACTURER SUGGESTED THAT THE CONSUMERS SEND THE VEHICLE FRO LANA'I, HAWAII TO OAHU, HAWAII TO HAVE THE VEHICLE REPAIRED. THE CONSUMER STATED THE TRIP WOULD COST AT LEAST 900.00 PER OWNER. THE CONSUMER REQUESTED TO HAVE A REPAIR TECHNICIAN TO COME TO LANA'I. *JS *JS
| NHTSA ID Number: | 11389948 |
|---|---|
| Consumer Location: | RUTLAND, VT |
| VIN: | JF2SH63609H**** |
I HAVE LOVE IN TOWN AND HAVE BEEN REPLACING ROTORS AND PADS EVERY 6 MONTHS. I PURCHASED THIS VEHICLE IN 2018 AND HAVE PUT UNDER 30000 MILES ON THE CAR. I HAVE ALSO BEEN REPLACING WHEEL BEARINGS CONSTANTLY.
| NHTSA ID Number: | 11389620 |
|---|---|
| Consumer Location: | MERIDEN, NH |
| VIN: | JF2SH61649H**** |
YOU REALLY NEED TO REIGN IN THE NEW HEADLIGHTS AND HOW BRIGHT THEY ARE. THEY MIGHT BE OK IN FLAT PLACES, BUT I'M HILLY AREAS, WHEN AN ONCOMING CAR IS AT A HIGHER LEVEL, IT'S LIKE GETTING HIGH BEAMED IN THE FACE. IT HAPPENS ALL THE TIME HERE IN NEW HAMPSHIRE. IT'S GOING TO GET SOMEONE KILLED. ALSO, I DON'T KNOW IF NEW CARD HAVE AUTOMATICALLY CHANGING HIGH AND LOW BEAMS, BUT I HAVE NOTICED THAT PEOPLE ARE BECOMING VERY LAST IN TURNING DOWN THERE LIGHTS WHEN APPROACHING ME. IT'S CROSSED MY MIND THAT IT'S PROBABLY A NEW AUTOMATIC SYSTEM THAT DOESN'T WORK VERY WELL. BUT THE NEW HEADLIGHTS THAT ARE REALLY BRIGHT DOWN LOW, THAT IS HUGE SAFETY RISK. AT THE RIGHT SPOTS IN THE ROAD, IT'S ABSOLUTELY BLINDING. CARS WITH THE OLDER STYLE LIGHTS, NO PROBLEM. NEW ONES, BUT PROBLEM.
| NHTSA ID Number: | 11354992 |
|---|---|
| Consumer Location: | LAKEWOOD, CA |
| VIN: | JF2SH66689H**** |
TURBO FAILURE CAUSED BY DESIGN FLAWS IN LUBRICATION DELIVERY SYSTEM IDENTIFIED BY MULTIPLE TSB WVF-16, TSB#02-103-07, TSB # 02-97-05. MANUFACTURE REFUSES TO ACKNOWLEDGE TSB AND CLASS ACTION LAW SUIT ABOUT 2.5 LITER TURBO CAR. LEADING $3500.00 REPAIR BEING FORCED ON CONSUMERS IN SPITE OF THIS CONDITION BEING A ENGINEERING DEFECT.MY CAR HAD THE TURBO REPLACED BY DEALERSHIP AT 50,000 MILES NAD NOW 50,000 MILES LATER THE TURBO HAS FAILED AGAIN. CONTACTED SUBARU OF AMERICA, WHO STATED THAT SOA WOULD NOT BE ASSISTING IN REPAIRS OF THE SAME FAILURE.
| NHTSA ID Number: | 11341132 |
|---|---|
| Consumer Location: | MILTON, MA |
| VIN: | JF2SH64679H**** |
THE ENGINE TURNS OFF UNEXPECTEDLY WHILE MY CAR WAS IN MOTION. I STARTED MY CAR AND THEN IT SHUT OFF AFTER A FEW MINUTES IN THE MIDDLE OF THE ROAD ON MY RESIDENTIAL STREET. I BELIEVE MY CAR IS AFFECTED BY RECALL NHTSA CAMPAIGN ID: 19V297000.
| NHTSA ID Number: | 11340821 |
|---|---|
| Consumer Location: | PHILADELPHIA, PA |
| VIN: | JF2SH64629H**** |
MY 2009 SUBARU FORESTER HAS BEEN NOTHING BUT PROBLEMS. IN THE PAST MONTH I'VE PUT $3,000 IN PARTS AND MAINTENANCE. RADIATOR BLEW, COOLANT SENSOR, WHOLE NEW EXHAUST, ALL NEW HUB BARINGS, 2 NEW CATALYTIC CONVERTERS AND MY MAIN PROBLEM IS NOT FIXED!!! THE CAR IDLES AT THE STOP LIGHT AND DURING THE ACCELERATION IT STALLS! I TOOK IT TO 4 DEALERS AND THEY TELL ME MY GAS IS TO RICH???? WHAT IS THAT???? I'M UPSET WITH THIS CAR AND IT SUCKS. I'VE HAD THIS CAR NOT EVEN A YEAR.
| NHTSA ID Number: | 11330268 |
|---|---|
| Consumer Location: | GARDEN CITY PARK, NY |
| VIN: | JF2SH61629H**** |
THE REAR WINDOW SPONTANEOUSLY CRACKED/SHATTERED. WHEN ENTERING THE CAR THE REAR WINDOW WAS IN ONE PIECE. I PUT THE CAR IN REVERSE AND WHEN I TOOK MY FOOT OFF THE BRAKE A CHUNK OF MY WINDOW FELL IN. THE PATTERN AROUND THE CRACKED WINDOW APPEARS AS A CLUSTER OF THERMAL BREAKS. I HAVE LOOKED AND THERE ARE MORE SUBARU'S REPORTED WITH THIS ISSUE AS WELL WHICH HAS TO DEAL WITH HOW THE CAR DE-FROSTS THE GLASS. *TR
| NHTSA ID Number: | 11315933 |
|---|---|
| Consumer Location: | THORNTON, CO |
| VIN: | JF2SH61679G**** |
SUBARU DEALER (MARK SHAW SUBARU 1650 W 104TH AVE, DENVER, CO 80234, PHONE (720) 724-9280) REFUSES TO REPLACE THE PASSENGER AIR BAG THAT IS ON RECALL BECAUSE IT WAS DEPLOYED. THEY REFUSE TO PROVIDE ANY WRITTEN DOCUMENTATION ON WHY OR WHAT IS NEEDED FOR THEM TO PERFORM THE RECALL WORK.
| NHTSA ID Number: | 11279714 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JF2SH66619H**** |
WEIRD THINGS HAVE BEEN HAPPENING WITH MY CAR, I KNOW THAT SOMEONE IS USING THE SATELLITE RADIO PORT TO TAMPER WITH THE SAFETY OF MY CAR. I TOOK IT TO THE SHOP IT HAS A BRAND NEW ENGINE IN IT, THE STEERING LIGHT SYSTEM FLASHING ISN'T EVEN RELEVANT TO A PROBLEM THAT IT COULD HAVE. EVERYTHING LISTED ON TARGETED CARS, HAS HAPPENED WITH MY CAR.
| NHTSA ID Number: | 11256759 |
|---|---|
| Consumer Location: | MONTEREY PARK, CA |
| VIN: | JF2SH64669H**** |
THE FUNCTION OF THE RADIO AND WINDSHIELD WIPERS IS INTERMITTENT. UPON START THESE DEVICES DO NOT APPEAR TO HAVE ELECTRICAL POWER AND DO NOT FUNCTION. I SUSPECT THERE ARE OTHER ITEMS THAT DO NOT WORK EITHER, BUT I HAVE NOT CONFIRMED THEM. THEY BOTH FUNCTION PROPERLY WHEN THE ENGINE IS RESTARTED. THIS HAS HAPPENED ON 2 OCCASIONS OVER A 1 WEEK PERIOD. THIS IS A SAFETY ISSUE SINCE IN A RAINSTORM, THE VISIBILITY WOULD BE NIL. OTHERWISE THE VEHICLE FUNCTIONS NORMALLY.
| NHTSA ID Number: | 11221748 |
|---|---|
| Consumer Location: | KENDUSKEAG, ME |
| VIN: | JF2SH61639H**** |
TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 108,000.
| NHTSA ID Number: | 11206339 |
|---|---|
| Consumer Location: | HARRISBURG, PA |
| VIN: | JF2SH66619H**** |
I KEEP GETTING A TIMING OVER-ADVANCED CODE WITH A BAD CAT CODE.
| NHTSA ID Number: | 11206103 |
|---|---|
| Consumer Location: | DULUTH, MN |
| VIN: | JF2SH61609H**** |
WE HAS THE CAR FOR 10 YEARS. CAR HAS 114K MILES AND TRANSMISSION FAILED. WE SPENT 5 K ON THE CAR FOR LEAKING GASKETS AND SUCH. HAD CAR INSPECTED AND THEY REASSURED ME MY CAR IS GOOD TO GO AND WILL LAST FOR A LONG TIME. THATS NOT THE CASE.
| NHTSA ID Number: | 11184000 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JF2SH61619H**** |
TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT COMPETITION SUBARU OF SMITHTOWN (601 MIDDLE COUNTRY RD, ST JAMES, NY 11780, (631) 361-4500), IT WAS DIAGNOSED THAT ANTIFREEZE WAS LEAKING AND THE HEAD GASKET NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000. *TT*JB CONSUMER STATED IT WAS THE 3RD COMPLAINT.*JB
| NHTSA ID Number: | 11175037 |
|---|---|
| Consumer Location: | LONGMONT, CO |
| VIN: | JF2SH66649H**** |
THIS VEHICLE HAS A TIRE PRESSURE MONITORING SYSTEM (TPMS) THAT IS FAULTY AND UNNECESSARY. WHEN THE TIRES ARE AT THE CORRECT AMOUNT OF PRESSURE THE TPMS LIGHT APPEARS ON THE INSTRUMENT PANEL DURING COLD WEATHER AND WILL NOT TURN OFF. IF YOU WANT IT TO GO AWAY YOU HAVE TO PAY A TECHNICIAN TO RESET IT. I HAVE BEEN TOLD THAT THE MANUFACTURER MADE IT SO IT CANNOT BE DISABLED. AS I STATED IT IS FAULTY AND UNNECESSARY AND PEOPLE SHOULD NOT HAVE TO CONTINUALLY PAY TO HAVE IT RESET OR REPLACED. AS WELL I OWN A 2008 IMPREZA WITH THE SAME ISSUE. THE WINDSHIELD DEFROST/WIPER SITUATION IS ALSO A SERIOUS ISSUE! EITHER THE DEFROST DOES NOT HEAT THE WINDSHIELD ENOUGH FOR THE WIPERS TO CLEAR THE WINDSHIELD OR THE WIPER ARMS ARE NOT STRONG ENOUGH TO APPLY ENOUGH PRESSURE TO CLEAR THE WINDSHIELD. IN RAIN AND SNOW CONDITIONS THE WINDSHIELD IS VERY HARD TO SEE THROUGH AND QUITE FRANKLY DANGEROUS. I HAVE SPOKEN TO MANY PEOPLE WITH THIS MODEL VEHICLE COVERING MANY GENERATIONS WITH VERY FEW TO VERY HIGH MILES AND THIS APPEARS TO BE AN ISSUE WITH ALL GENERATIONS OF THIS MODEL.
| NHTSA ID Number: | 11172994 |
|---|---|
| Consumer Location: | BINGHAMTON, NY |
| VIN: | JF2SH63669H**** |
FAIRLY RECENTLY I HAD MY RADIATOR REPLACED DUE TO A LEAK. COUPLE WEEKS INTO MY NEW ONE, I WENT TO START MY CAR AND A PROOF OF WHITE SMOKE SHOT OUT THE EXHAUSTS WHICH I NEW WAS NOT OK. I PUT THE CAR IN REVERSE AND ALL OF THE SUDDEN IT FELT LIKE IT WAS IN LIMO MODE AND THE CHECK ENGINE, TRACTION CONTROL, AND CRUISE CONTROL LIGHTS ALL STARTED BLINKING - THEY WEREN'T ON BEFORE. SO I SHUT MY CAR OFF AND TOOK MY MOM'S TO WORK. I LATER FOUND OUT THAT I HAD NO COOLANT, BUT THERE WAS NO WARNING OR INDICATION THAT I WAS LOW. FROM THAT DAY ON MY CAR HAS BEEN GOING THROUGH FULL RESERVOIRS OF COOLANT BY THE DAY WITH NO VISIBLE LEAKS, HEATING+COOLING, FAND A ULL RADIATOR UP TO THE BRIM. I'M ASSUMING MY ISSUE IS A HEAD GASKET LEAK AT ONLY 86,000 MILES...THAT IS TERRIBLE PRODUCT QUALITY - I CAN'T JUST GO AROUND AND PAY $2000 IN REPAIRS FOR A CAR I RELIED ON AND HAVE ONLY DRIVEN FOR 10K MILES. THAT'S JUST RIDICULOUS AND THERES NOTHING I CAN DO ABOUT IT WITHOUT $2000 TO SPEND BUT SELL IT AND SCREW SOMEONE ELSE OVER.
| NHTSA ID Number: | 11162616 |
|---|---|
| Consumer Location: | ROCK, WV |
| VIN: | JF2SH64629H**** |
WAS DRIVING ABOUT 20 MPH ON A 2 LANE SECONDARY ROAD WHEN AN APPROACHING VEHICLE'S DRIVER GOT MY ATTENTION AND SAID MY CAR WAS ON FIRE. I FOUND A PLACE TO SAFELY PULL OFF THE ROAD AND DIRECTED MY SPOUSE TO QUICKLY GET OUT, MOVE AWAY FROM OUR CAR AND CALL 911. THERE WAS SMOKE COMING FROM UNDER THE HOOD SO I OPENED IT CAREFULLY AND SAW A WALL OF FLAME, JUST ABOVE THE CATALYTIC CONVERTER, AND APPROXIMATELY THE WIDTH OF THE RADIATOR AND ABOUT 6 INCHES IN HEIGHT. I HAD A BOTTLE OF WATER WITH ME WHICH I USED TO DOUSE THE FLAMES BEFORE THE FIRE DEPARTMENT ARRIVED. I HAD THE CAR TOWED TO MY LOCAL REPAIR SHOP WHERE OUR MECHANIC FOUND A BURST TRANSMISSION FLUID COOLING LINE WHICH HAD SPRAYED FLUID INTO THE LOWER ENGINE COMPARTMENT AND ONTO THE HOT CATALYTIC CONVERTER WHICH IGNITED THE FLUID. JUST BEFORE I PULLED OFF THE ROAD THE TRANSMISSION STOPPED OPERATING EFFECTIVELY AS I NOW KNOW THE FLUID WOULD HAVE BEEN LOW. AT A HIGHER SPEED THE VEHICLE OPERATION WOULD HAVE BEEN DRAMATICALLY HAMPERED AND THE POTENTIAL FOR A MORE EXPLOSIVE SITUATION WOULD HAVE OCCURRED IF THE FLAMES HAD BEEN FORCED FURTHER UNDER THE VEHICLE.
| NHTSA ID Number: | 11160795 |
|---|---|
| Consumer Location: | BROOKHAVEN, PA |
| VIN: | JF2SH64619H**** |
I PURCHASED A 2009 SUBARU FORESTER THROUGH THE KIA DEALERSHIP IN WEST CHESTER, PA. I PAID $5,600 FOR THIS USED CAR, BELIEVING IT WAS A GOOD DEAL BASED ON THE SALESMAN'S RECOMMENDATION. DURING THE PROCESS, THEY TOLD ME OF THE REPAIRS THAT MAY BE NEEDED, BUT WITH NO MENTION OF THE EXHAUST SYSTEM SPECIFICALLY. FIVE WEEKS LATER, I WAS DRIVING HOME ON BACK ROADS AND HEARD A LOUD SOUND. I DISCOVERED THE CAR'S EXHAUST SYSTEM HAD BROKEN OFF, DUE TO SEVERE RUST. THE ENTIRE SYSTEM WAS RUSTED OUT AND FALLING APART. MY MECHANIC LATER INFORMED ME THAT THE CAR NEVER SHOULD HAVE BEEN SOLD GIVEN THIS DANGEROUS, TERMINAL ISSUE AND THAT IT WAS NOT AT ALL SAFE TO OPERATE. I WAS SHOCKED TO FIND THIS OUT. I WAS DISTINCTLY TOLD THAT IT WOULD BE A VERY SAFE AND RELIABLE CAR FOR MY FAMILY TO OWN. THE SALES PERSON EXPRESSED HOW THOROUGH THE UPKEEP OF THE CAR HAD BEEN OVER ITS LIFETIME AND EXPRESSED THAT IT COULD GO ANOTHER 50,000 TO 100,000 MILES. I COULD NOT PICK IT UP UNTIL THE NEXT DAY, SO THE SERVICE DEPARTMENT COULD PERFORM A THOROUGH VISUAL AND MECHANICAL INSPECTION. I DO NOT BELIEVE THIS COULD HAVE BEEN A THOROUGH INSPECTION GIVEN THE EXTREMELY HAZARDOUS CONDITION OF THE EXHAUST SYSTEM. I CONTACTED THE DEALER AND THE SALESPERSON I DEALT WITH IS NO LONGER EMPLOYED AND THERE WAS A NEW GENERAL SALES MANAGER WHO WAS VERY RUDE, UNPROFESSIONAL AND UNWILLING TO HELP ME. IN ADDITION, I SUBSEQUENTLY NOTICED THAT THERE ARE MAJOR DISCREPANCIES WITH THE DATES ON THE INSPECTION/EMISSION STICKERS ON THE CAR. THE DATES INDICATED ARE 2017, 2018, AND 2019. IT IS UNCLEAR WHAT INSPECTIONS WERE ACTUALLY COMPLETED ON THIS VEHICLE. AS A CONSUMER, I WAS RELYING ON THE EXPERTISE OF THE DEALERSHIP TO FULLY DISCLOSE ANY AND ALL SAFETY CONDITIONS CONCERNING A USED VEHICLE. I AM FILING THIS COMPLAINT SEEKING HELP. (PICTURES ATTACHED)
| NHTSA ID Number: | 11153154 |
|---|---|
| Consumer Location: | KALAMAZOO, MI |
| VIN: | JF2SH61629H**** |
TAKATA RECALL: REAR MIDDLE SEAT BELT
| NHTSA ID Number: | 11150922 |
|---|---|
| Consumer Location: | LEWISTOWN, PA |
| VIN: | JF2SH64619H**** |
THE CATALYTIC CONVERTER IN OUR CAR NEEDS REPLACED AND IS COMPLETELY FAILING THAT WE CAN NO LONGER EVEN GO UP HILLS WELL. ACCORDING TO SUBARU, THERE WAS A RECALL ON THIS THAT WAS ALREADY COMPLETED IN 2013 BUT THEY ARE NOT PROVIDING PROOF THAT IT WAS COMPLETED OTHER THAN JUST THE YEAR. WE HAVE SPOKEN TO MULTIPLE MECHANICS THAT ALL SAY THAT THIS SHOULD NOT NEED REPLACED AGAIN 5 YEARS LATER IF IT WAS REPLACED CORRECTLY IN THE FIRST PLACE. EITHER SUBARU IS LYING AND IT WAS NOT COMPLETED OR THEY DID NOT FIX IT PROPERLY WHEN IT WAS REPLACED.
| NHTSA ID Number: | 11142971 |
|---|---|
| Consumer Location: | BELFAIR, WA |
| VIN: | JF2SH64629H**** |
I WAS DRIVING AND MY DRIVER'S SIDE SEAT COLLAPSED. SOMETHING ISN'T RIGHT WITH MY SEAT.
| NHTSA ID Number: | 11133309 |
|---|---|
| Consumer Location: | SALINAS, CA |
| VIN: | JF2SH66609H**** |
POWER DRIVER SEAT BRACKET COLLAPSES DUE TO POOR DESIGN FLAW.
| NHTSA ID Number: | 11123557 |
|---|---|
| Consumer Location: | WOODHAVEN, NY |
| VIN: | JF2SH636X9H**** |
OUR SON BOUGHT A 2009 SUBARU FORESTER ON 7/13/18 FROM THE DAN PERKINS SUBARU DEALERSHIP IN MILFORD, CT. HE WAS DRIVING IT HOME AT NOON ON 8/16/18 WHEN HIS CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS THE CAR FILLED WITH SMOKE, AND WENT UP IN FLAMES. THE ENTIRE CAR WAS LOST.
| NHTSA ID Number: | 11119869 |
|---|---|
| Consumer Location: | BELLINGHAM, WA |
| VIN: | JF2SH63649H**** |
ENGINE AND VEHICHLE CAUGHT ON FIRE. DRIVING HIGHWAY FOR ABOUT 3.5 HOURS. HAD JUST REFILLED WITH FUEL ABOUT 15 MINUTES PRIOR TO CHECK ENGINE LIGHT COMING ON. PROCEEDED TO NEXT EXIT. CHECK OIL LIGHT CAME ON AND CAR WAS ON FIRE. VEHICLE DESTROYED.
| NHTSA ID Number: | 11102845 |
|---|---|
| Consumer Location: | BOHEMIA, NY |
| VIN: | JF2SH61659G**** |
3 INSTRUMENT LIGHTS TURN ON SIMULTANEOUSLY WHILE DRIVING AT HIGHWAY SPEED: ABS, HILL ASSIST, VEHICLE DYNAMIC CONTROL AND REMAIN LIT UNTIL CAR IS TURNED OFF. THE 3 INDICATOR LIGHTS TURN ON TOGETHER INTERMITTENTLY DURING SUBSEQUENT DRIVING. SUBARU BRAKE LIGHT SWITCH MALFUNCTION SHOWS UP ON DIAGNOSTIC CHECK. REPLACED BRAKE LIGHT SWITCH TWICE WITH SUBARU BRAND PART. ADDITIONALLY, BRAKE LIGHT SWITCH ADJUSTED TWICE SUBSEQUENTLY BY DEALER REPAIR SHOP. DEALER REPAIR SHOP REPORTED FIRST SUBARU BRAKE LIGHT SWITCH MALFUNCTIONED. THEY ADVISED SECOND BRAKE LIGHT SWITCH DID NOT STAY IN PROPER PLACE AND ARE NOT CERTAIN WHY. ISSUE PRESENT OVER APPROXIMATELY PAST 6 MONTHS.
| NHTSA ID Number: | 11090141 |
|---|---|
| Consumer Location: | WAKEFIELD, MA |
| VIN: | JF2SH64639H**** |
ENGINE SQUEEKING, HOOD POPS UP, SKIPS GEARS, BRAKES SCHREETCH, ELECTRICAL LIGHTS ALL ON, WINDOW FELL DOWN, LEAKS HORRIBLY, HEAT AND AIR ALTERNATE, CONCERN FOR FAMILY SAFETY. DEALER GUARANTEED VERIFIED ALL SAFE, CLEAR CAR FAX, AND SUBARU SERVICE VERIFIED MANY MAJOR SAFETY ISSUES IS NOW 'UNSAFE'
| NHTSA ID Number: | 11083426 |
|---|---|
| Consumer Location: | NEGAUNEE, MI |
| VIN: | JF2SH636X9G**** |
WE ARE EXTREMELY CONCERNED THAT THE TAKATA AIRBAG IN OUR 2009 SUBARU FORESTER HAS NOT BEEN REPLACED YET. ESPECIALLY FRUSTRATING IS THE FACT THAT, EVERY SIX MONTHS OR SO, WE GET A NOTICE FROM TK HOLDINGS WARNING US ABOUT THE POTENTIALLY DEADLY AIRBAG (AS IF WE DIDN'T KNOW) AND URGING US TO CONTACT OUR DEALER FOR A FREE REPLACEMENT. EACH TIME WE GET THAT NOTICE, WE AGAIN CALL OUR DEALER, FOX MOTORS IN MARQUETTE, MICH., AND ARE TOLD THAT OUR REPLACEMENT AIRBAG WILL BE ORDERED. MONTHS PASS WITH NO WORD. THEN WE GET ANOTHER RECALL NOTICE. THEN WE CALL FOX MOTORS AGAIN. MONTHS PASS. REPEAT. REPEAT. WE APPRECIATE THE NEED TO REPLACE TAKATA AIRBAGS IN HOT, HUMID PLACES FIRST. IF WE LIVED IN THE SOUTH, WE WOULD CERTAINLY WANT PRIORITY IN THIS DANGEROUS MATTER. BUT IT'S BEEN NINE YEARS SINCE THE FIRST TAKATA AIRBAG DEATH, AND FIVE YEARS SINCE TAKATA ADMITTED THE DANGER. PEOPLE WHO LIVE IN THE NORTH DO TRAVEL IN THE SOUTH WITH TAKATA AIRBAGS LURKING IN THEIR DASHBOARDS. IT'S TIME TO GET THIS DONE FOR ALL OF US! AND, ON THE SUBJECT OF RECALLS IN GENERAL: WE ARE SCANDALIZED BY THE FACT THAT TAKATA (OR ITS BANKRUPTCY MANAGER) IS HANDLING THIS DEADLY ISSUE IN SUCH A LEISURELY MANNER, WHILE VOLKSWAGEN WAS REQUIRED TO SPEND MILLIONS OF DOLLARS PROMPTLY REPLACING PERFECTLY FUNCTIONAL, NON-LETHAL CARS BECAUSE THE COMPANY FUDGED ITS POLLUTION NUMBERS. THESE TWO RECALLS ARE GROSSLY OUT OF PROPORTION TO THE RESPECTIVE OFFENSES. WE HAVE NO CONNECTION TO VOLKSWAGEN; HAVE NEVER EVEN OWNED ONE. BUT WE KNOW UNFAIRNESS WHEN WE SEE IT. THANK YOU FOR YOUR ATTENTION IN THIS CRITICAL MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11080795 |
|---|---|
| Consumer Location: | PALMER, AK |
| VIN: | JF2SH63609H**** |
TAKATA RECALL : I RECEIVED THE RECALL NOTICE, CALLED THE ONLY SUBARU DEALER IN THE AREA, AND WAS TOLD THEY DO NOT HAVE ANY REPLACEMENT AIRBAGS AND DON'T KNOW WHEN THEY WILL GET MORE. I AM CONCERNED FOR MY FAMILY'S SAFETY AND I AM UPSET ABOUT THE HARDSHIP NOT HAVING A USEABLE FRONT PASSENGER SEAT CAUSES FOR MY FAMILY WITH NO TIMELINE FOR REMEDY.
| NHTSA ID Number: | 11074531 |
|---|---|
| Consumer Location: | JUNEAU, AK |
| VIN: | JF2SH63649H**** |
CAR WAS PUT INTO REVERSE. WITHOUT THE DRIVER STEPPING ON THE GAS PEDAL, THE CAR REVVED AND SUDDENLY ACCELERATED. ATTEMPT TO BRAKE DID NOT STOP THE CAR. CAR STOPPED ONLY WHEN IT HIT A RETAINING WALL APPROXIMATELY 20-30 FEET FROM START OF ACCELERATION. DAMAGE OCCURRED TO REAR DRIVERS SIDE OF THE CAR.
| NHTSA ID Number: | 11072988 |
|---|---|
| Consumer Location: | CHESAPEAKE, VA |
| VIN: | JF2SH64659H**** |
DRIVER SIDE SEAT BRACKET ON DOOR SIDE HAS BROKEN AWAY FROM SEAT RESULTING IN A SEAT WHICH IS UNRESPONSIVE TO HEIGHT ADJUSTMENTS ON THE LEFT SIDE.
| NHTSA ID Number: | 11072188 |
|---|---|
| Consumer Location: | FAIRFIELD, CA |
| VIN: | JF2SH64659H**** |
FILE DESCRIBES FOUR SEPARATE INCIDENTS IN 2017. CASE OPENED WITH SUBARU OF AMERICA. ALL UNINTENDED ACCELERATION. TWO COLLISIONS, TWO CLOSE CALLS. ALL DETAIL OF ALL FOR IS IN PDF.
| NHTSA ID Number: | 11060717 |
|---|---|
| Consumer Location: | APO, AE |
| VIN: | JF2SH65649H**** |
TAKATA AIR BAG: I AM WRITING TO COMPLAINING ABOUT SUBARU'S INABILITY TO COMPLETE TWO NHTSA RECALL NOTICES: IN THE FALL OF 2016 WE GOT TWO RECALLS ON OUR CAR, 16V738000 (AIR INJECTION PUMP) AND 17V026000 (PASSENGER AIRBAG). WE HAVE BEEN WORKING FOR OVER 16 MONTHS WITH THEIR CUSTOMER SERVICE PERSONNEL TO GET THE REQUIRED PARTS SHIPPED TO A GERMAN SUBARU DEALERSHIP TO GET OUR CAR BACK ON THE ROAD. OVER THIS TIME WE HAVE SEEN NOTHING CONCRETE, HAD A LACK OF FOLLOW UP, HAD OUR CUSTOMER SERVICE CLAIM NUMBER DELETED IN THEIR SYSTEM AND REINSTATED AGAIN AND WERE TOLD ALL THE BLAME WAS ON YOUR PARENT COMPANY IN JAPAN AND THEIR INABILITY TO EITHER RESPOND TO YOUR RECALL DEPARTMENTS PERSONNEL EMAILS AND WE HAVE BEEN TOLD HOW DANGEROUS IT IS TO SHIP THESE PARTS. I HAVE ANOTHER JAPANESE CAR WITH ME IN GERMANY, A HONDA. HONDA OF AMERICA CONTACTED HONDA OF GERMANY AND HAVE AUTHORIZED A LOCAL DEALERSHIP TO ORDER AND REPLACE THE PART ON MY HONDA'THAT PROCESS ONLY TOOK 6 WEEKS VERSUS 16 MONTHS WE HAVE BEEN WAITING WITH SUBARU. MY PATIENCE HAS RUN VERY THIN. I KNOW THAT GETTING AMERICAN SERVICEMEN'S VEHICLES SERVICED OVERSEAS IS NOT A NEW PROBLEM AND IT SHOULD NOT TAKE THIS LONG. CAN YOU PLEASE INQUIRE WITH SUBARU AND PUT PRESSURE AT THE RIGHT LEVEL TO GET THESE PROBLEMS FIXED.
| NHTSA ID Number: | 11056115 |
|---|---|
| Consumer Location: | SPEARFISH, SD |
| VIN: | JF2SH64629H**** |
RECALL FOR PUDDLE LIGHTS--SHORTLY AFTER PURCHASING IN 2017--I TOOK CAR TO RAPID CITY SD COURTESY SUBARU. I WAS TOLD THAT THE PUDDLE LIGHTS HAD BEEN REMOVED, AND THERE WEREN'T ANY PUT BACK IN, NOR DID THEY HAVE ANY AND WOULD HAVE TO ORDER THEM. I WAS TOLD THEY WOULD CALL WHEN THEY GOT THEM, BUT I HAVE NEVER HEARD FROM THEM.
| NHTSA ID Number: | 11046380 |
|---|---|
| Consumer Location: | COLBERT, WA |
| VIN: | JF2SH61659H**** |
TL* THE CONTACT OWNS A 2009 SUBARU FORESTER. THE CONTACT STATED THAT VARIOUS ELECTRICAL SYSTEMS, SUCH AS SOME WARNING INDICATORS, WIPERS, AND THE DEFROSTER, CEASED TO FUNCTION. THE FAILURES OCCURRED WITHOUT WARNING AND WOULD CORRECT THEMSELVES ONCE THE VEHICLE WAS MANUALLY RESTARTED. THE FAILURES OCCURRED ON FIVE OCCASIONS. AUTONATION SUBARU IN SPOKANE VALLEY, WA COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
