2012 SUBARU FORESTER VIN: JF2SHBBC1CH406350

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN JF2SHBBC1CH406350 Decoding Subaru Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

SUBARU

Manufacturer Name

FUJI HEAVY INDUSTRIES U.S.A., INC. (C/O SUBARU OF AMERICA)

Model

Forester

Model Year

2012

Plant City

OTA

Trim

X-Plus

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

JAPAN

Plant Company Name

FHI(Yajima Plant)

Plant State

GUNMA

Series2

Wagon Body Type

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Transmission Style

Automatic

Transmission Speeds

4

Drive Type

AWD/All-Wheel Drive

Displacement (CC)

2500.0

Displacement (CI)

152.55936023683

Displacement (L)

2.5

Engine Model

2.5NA U6

Turbo

No

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2012 SUBARU FORESTER Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
17.9%

2012 SUBARU FORESTER Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Not Available
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN JF2SHBBC1CH406350

Components: ENGINE

May 15, 2018
NHTSA ID Number: 11109597
Consumer Location: STILLWATER, OK
VIN: JF2SHBBC1CH****

Summary of Complaint

TL* THE CONTACT OWNED A 2012 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 69 MPH WITH THE CRUISE CONTROL ACTIVATED, FLAMES WERE SEEN COMING FROM UNDERNEATH THE DRIVER SIDE OF THE HOOD. THE CRUISE CONTROL INDEPENDENTLY DISENGAGED AND THE VEHICLE LOST ALL POWER. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED AN UNKNOWN RECALL REGARDING THE RELAY SYSTEM AS A POSSIBLE CAUSE OF THE FAILURE, WHICH ONLY INCLUDED TURBO BOOSTER ENGINE VEHICLES. HOWEVER, THE CONTACT'S NON-TURBO BOOSTER ENGINE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Components: ENGINE

November 13, 2021
NHTSA ID Number: 11441124
Consumer Location: BEDFORD, NH
VIN: JF2SHADC2CH****

Summary of Complaint

My car suffered a catastrophic oil event without an indicator light or any other warning requiring a new engine. The car has 119k miles (purchased from a Subaru dealer with 114k less than a year ago). We had no leaks in our garage or driveway from the car. My daughter was driving the car to school, and the smoke filled the car. The car was not driveable and was towed to an auto repair shop.

Components: ENGINE

April 24, 2019
NHTSA ID Number: 11426454
Consumer Location: BEAUMONT, TX
VIN: JF2SHBDC6CH****

Summary of Complaint

My car suffered a catastrophic oil event without an indicator light or any other warning that is nesitating a new engine. The car had less than 70,000 miles on it. I had informed some ticking noise from the engine in previous maintenance events. I was driving on the interstate, and my engine seized and locked-up, and I had to slowly pullover on an interstate highway.

Components: AIR BAGS VEHICLE SPEED CONTROL

July 02, 2021
NHTSA ID Number: 11423566
Consumer Location: CANAL WINCHESTER, OH
VIN: jf2shabcxch****

Summary of Complaint

The contact owns a 2012 Subaru Forester. The contact stated that while driving at a low rate of speed through a parking garage, the vehicle independently accelerated without warning. The vehicle initially crashed into a parked vehicle which caused a chain reaction with two other parked vehicles. The air bags did not deploy upon impact. The police arrived at the scene and a police report was filed. The contact sought medical attention for a laceration to the head and a stiff neck. The vehicle was towed to an independent tow yard where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.

Components: ENGINE

June 17, 2021
NHTSA ID Number: 11421378
Consumer Location: ASHBURN, VA
VIN: JF2SHBBC7CH****

Summary of Complaint

1st noticed a couple of years ago sounded like valve tapping engine noise. Took to auto shop and they stated car had virtually no oil in it. Never mentioned oil consumption issue. In March of 2020, took car into Subaru dealer for inspection and oil change. Yesterday, while driving home, noticed same noise as before. Auto shop found article about excessive oil consumption. Article stated owners were notified and advised of actions that could be taken. Mechanic stated it was a known issue, but no official recall had ever been issued. I never received any notification. Subaru offered to extend warranty period, but I may now be outside of that. Have appt at dealer tomorrow for other service work (including oil change). Car has 75k miles and is 2012. Was down over 3 quarts of oil at around 7,000 miles. No oil warning indicator ever illuminated. Was told by dealer when I called last night that they would perform "Oil Consumption Test" recommended by manufacture, "if your engine VIN meets the requirements". If the engine runs dry, good potential to seize on the spot and cause accident and injury.

Components: FUEL/PROPULSION SYSTEM

May 05, 2021
NHTSA ID Number: 11415382
Consumer Location: SAINT PAUL, VA
VIN: JF2SHADC3CH****

Summary of Complaint

KEEPS SMELLING LIKE GAS, AND THE CHECK ENGINE LIGHT, CRUISE LIGHT BLINKS, AND TRACKTION CONTROL LIGHTIS BLINKING. SAYS CODE PROBLEM WITH THE CATALYTIC CONVERTER.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

December 21, 2020
NHTSA ID Number: 11384365
Consumer Location: COTTAGE CITY, MD
VIN: JF2SHADC6CH****

Summary of Complaint

2012 SUBARU DASH LIGHT ALL COME ON AND THEN THE CAR STARTS TO STALL OUT. DEALER CAN NOT FIND OUT THE PROBLEM. THE HAPPENS INTERMITTENTLY. THEY RESET THE COMPUTER AND IT RUNS FOR A COUPLE HOURS OR DAY AND THEN IT HAPPENS AGAIN. THIS WILL HAPPEN IN THE WHILE DRIVING ON THE HIGHWAY AND IS VERY DANGEROUS.

Components: ENGINE

November 25, 2020
NHTSA ID Number: 11377318
Consumer Location: CANONSBURG, PA
VIN: JF2SHADC1CH****

Summary of Complaint

SUBARU HAS BEEN AWARE OF AN OIL CONSUMPTION DEFECT WITH THE PISTON RINGS IN THIS MODEL CAR AND NEVER NOTIFIED OWNERS THAT IT WAS PRESENT. THE RESULT CAN BE OIL PRESSURE LOSS, RAPID OVERHEATING, AND MOTOR SEIZING. THE MOTOR HAS BEEN REPLACED FOR SOME CUSTOMERS FOR THE OIL CONSUMPTION DAMAGES, BUT NOT FOR MANY OTHERS. THE PARTS WERE DEFECTIVE AT MANUFACTURE AND A RECALL SHOULD BE INSTITUTED.

Components: UNKNOWN OR OTHER

April 01, 2020
NHTSA ID Number: 11366923
Consumer Location: ERIE, CO
VIN: JF2SHABC1CH****

Summary of Complaint

MY FRONT WINDSHIELD DEVELOPED A SPONTANEOUS CRACK. IN APRIL 2020, THE CAR WAS PARKED OUTSIDE OVERNIGHT, AND IN THE MORNING, THERE WAS A 20-INCH LONG HORIZONTAL CRACK ON THE BOTTOM PORTION OF THE WINDSHIELD. THERE WAS NO IMPACT MARK TO INDICATE A ROCK HIT THE WINDSHIELD.

Components: ENGINE

September 26, 2020
NHTSA ID Number: 11366444
Consumer Location: YUKON, OK
VIN: JF2SHABC3CH****

Summary of Complaint

AT 102K MILES, ENGINE DEVELOPED LOUD TAPPING SOUND. VEHICLE HAS ALWAYS USED A QUART OF OIL APPROXIMATELY EVERY 1000 MILES SINCE NEW. THIS PROBLEM APPEARS TO BE OIL RELATED DUE TO ENGINE DESIGN/PART DEFECT. PROBLEM APPEARED AFTER 4 HOUR DRIVE AT HIGHWAY SPEED (70-75MPH). MECHANIC CHECKING FOR VALVE OR ROCKER DAMAGE.

Components: WHEELS

October 01, 2020
NHTSA ID Number: 11361824
Consumer Location: BAILEYS HARBOR, WI
VIN: JF2SHADC3CH****

Summary of Complaint

2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO WHEEL ISSUES. *LD THE CONSUMER STATED THE TIRES DO NOT HOLD PRESSURE. THE TIRES WERE 2 YEARS OLD WITH LESS THAN 20,000 MILES. THE TIRE PRESSURE GAUGES WERE FOUND NOT TO BE THE CAUSE OF FAILURE.

Components: ENGINE

June 01, 2020
NHTSA ID Number: 11355110
Consumer Location: ELVERTA, CA
VIN: JF2SHABCXCH****

Summary of Complaint

TL* THE CONTACT'S DAUGHTER OWNS A 2012 SUBARU FORESTER. THE CONTACT'S DAUGHTER BECAME AWARE OF OIL CONSUMPTION ON THE VEHICLE. HIS DAUGHTER FREQUENTLY HAD TO REPLENISH THE OIL DUE TO THE FAILURE. THE CONTACT CALLED MAITA SUBARU (2912 AUBURN BLVD, SACRAMENTO, CA 95821) AND ELK GROVE SUBARU (8581 LAGUNA GROVE DR, ELK GROVE, CA 95757) WHERE HE WAS INFORMED THAT THERE WAS A WARRANTY EXTENSION ON THE VEHICLE FOR EXCESSIVE OIL CONSUMPTION HOWEVER, THE WARRANTY HAD EXPIRED IN MAY OF 2020. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND CONFIRMED THE DEALERS INFORMATION. THE CONTACT'S DAUGHTER HAD NOT TAKEN THE VEHICLE TO BE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

Components: VISIBILITY/WIPER

September 05, 2019
NHTSA ID Number: 11337862
Consumer Location: ROSEMOUNT, MN
VIN: JF2SHBBC7CH****

Summary of Complaint

THE SUN VISOR MOUNT IS OF LOW QUALITY AND FAILURE ALLOWED THE VISOR TO FALL IN MY LAP WHILE DRIVING 50 MPH ON A COUNTY HIGHWAY. NO VEHICLE DAMAGE OCCURRED. THE ATTACHED PHOTO SHOWS THE REASON FOR FAILURE. VEHICLE MILEAGE AT FAILURE WAS APPROXIMATELY 70,000.

Components: SERVICE BRAKES

November 13, 2019
NHTSA ID Number: 11337880
Consumer Location: ROSEMOUNT, MN
VIN: JF2SHBBC7CH****

Summary of Complaint

A STUCK BRAKE CALIPER PISTON EXTENDED FAR ENOUGH TO RELEASE BRAKE FLUID RESULTING IN COMPLETE LOSS OF BRAKES.IT FAILED A FEW BLOCKS FROM HOME ON CITY STREETS AND NO DAMAGE OCCURRED.REQUIRED TOWING TO A REPAIR SHOP.NO PHOTOS BUT ATTACHED IS A RECEIPT FOR REPAIRS.

Components: POWER TRAIN

December 31, 2018
NHTSA ID Number: 11321334
Consumer Location: GROTON, MA
VIN: JF2SHABC4CH****

Summary of Complaint

ON 12/31/18, WHEN DRIVING HOME AT 11P.M.,AND AN HOUR FROM MY HOME, MY "OIL LIGHT" CAME ON. I STOPPED AT A SERVICE STATION AND HAD 3 QUARTS OF OIL PUT IN MY OIL TANK. TWO DAYS LATER, I TOOK IT TO MY MECHANIC WHO COULD NOT FIND A LEAK BUT OVER THE NEXT 9 MONTHS, AT APPROXIMATELY EVERY 2 WEEK INTERVALS, HE PUT BETWEEN 1/2-3 QUARTS OF OIL IN MY CAR. IN MAY 2019 THE NORTH END SUBARU SERVICE DEPT. CHECKED OVER MY CAR AND COULD NOT FIND A OIL LEAK EITHER. ON 9/21/19, MY MECHANIC READ AN ARTICLE ONLINE ABOUT THE EXCESSIVE OIL CONSUMPTION IN MOST SUBARU MODELS BETWEEN 2011-15. I NEVER RECEIVED NOTIFICATION FROM SUBARU RE: THIS PROBLEM. I WROTE 2 LETTERS TO SUBARU OF AMERICA (ONE TO THE PRESIDENT). I WAS NOTIFIED BY THEM THAT MY CAR WAS "OUT OF WARRANTY" BECAUSE IT, BY THEN, HAD OVER 100,000 MILES. THEY OFFERED ME A $1500 "LOYAL CUSTOMER" CREDIT ON A NEW SUBARU, WHICH THEY NEVER SENT ME. I HAVE BEEN DRIVING SUBARUS SINCE 1990 AND HAVE TALKED MY WHOLE FAMILY AND SEVERAL FRIENDS INTO BUYING THEM. I USUALLY DRIVE MY SUBARUS UNTIL 250.000 MILES AND DON'T WANT TO GET A NEW CAR. THIS WAS A DEFECT IN MANY MODELS AND I WAS NOT NOTIFIED AS AN OWNER. I TAKE METICULOUS CARE OF MY CARS. I CONTINUE TO DRIVE THIS ONE, HAVING THE OIL LEVELS CHECKED EVERY 2 WEEKS. THE COST OF A NEW "ENGINE BLOCK ASSEMBLY" WOULD BE $4995, WHICH I THINK SUBARU SHOULD BE RESPONSIBLE FOR. I HAVE FILED A COMPLAINT WITH THE MA ATTORNEY GENERAL'S OFFICE AND THEY SUGGESTED I ALSO CONTACT YOU. ATTACHED IN THE MENTIONED COMPLAINT, THE 2 LETTERS I WROTE TO SUBARU AND AN ARTICLE RE: THE EXCESSIVE OIL CONSUMPTION PROBLEM. THANK YOU FOR ANY ASSISTANCE YOU CAN GIVE ME. *TR

Components: ENGINE

January 24, 2020
NHTSA ID Number: 11301531
Consumer Location: BELLEFONTAINE, OH
VIN: JF2SHBCC7CG****

Summary of Complaint

EXCESSIVE OIL CONSUMPTION. HAVE TO ADD MORE THAN A 1 QUART BETWEEN OIL CHANGES(EVERY 3K MILES).

Components: STEERING SUSPENSION ENGINE

April 01, 2019
NHTSA ID Number: 11232174
Consumer Location: PHOENIX, AZ
VIN: JF2SHAEC3CH****

Summary of Complaint

PURCHASED VEHICAL 3-4 MONTHS AGO W/ 86K MILES. OIL LEAKS IN HEAD GASKET ( QUART EVERY 6 WEEKS..RESEARCHED THIS AND TURNS OUT THIS IS A VERY COMMON PROBLEM FROM 1999- 2013. ON ALL FORESTERS. MANUFACTURER USED MORE SEALANT AND LESS GASKET ON THAT ENGINE.WHY WASN'T THIS RECALLED?? EASILY VERIFIED VIA TUBE OR INTERNET.THE OTHER ISSUE IS LOWER CONTROL ARM BUSHINGS WORN OUT AT 86K MILES. STEERING IS VERY UN STABLE.

Components: ENGINE

May 11, 2019
NHTSA ID Number: 11222584
Consumer Location: EAST AURORA, NY
VIN: JF2SHABC6CH****

Summary of Complaint

2012 SUBARU FORESTER WITH 106,000 MILES BURNS ALL OF THE ENGINE OIL DRY. I HAVE READ THIS IS DUE TO FAULTY PISTON RINGS. WHERE IS THE RECALL FOR THIS ? IT IS UNACCEPTABLE. REGULARLY, IF NOT, OVER MAINTAINED.

Components: VEHICLE SPEED CONTROL UNKNOWN OR OTHER

February 07, 2019
NHTSA ID Number: 11204672
Consumer Location: NEWARK, DE
VIN: JF2SHADCXCH****

Summary of Complaint

VEHICLE EXPERIENCED AN OCCURRENCE OF SUDDEN UNINTENDED ACCELERATION. I HAD MY FOOT ON THE BRAKE AND WAS EASING INTO A PARKING SPACE. ALL OF A SUDDEN, THE ENGINE REVVED, AND THE VEHICLE SURGED AND BEGAN TO MOVE FORWARD ON ITS OWN ACCORD. I WAS UNABLE TO STOP IT USING THE BRAKE. THE VEHICLE WENT OVER 2 PARKING CURBS AND SHRUBBERY AND WAS HEADED INTO TRAFFIC. VEHICLE WAS MOVING AT ABOUT 20-25 MPH SO I WAS ABLE TO STEER IT AND AVOIDED TRAFFIC BY TURNING RIGHT, STAYING ON PARKING LOT GRASS & ROCK BARRIER. CAR WENT INTO GULLY AND EVENTUALLY STOPPED ON ITS OWN. DEALERSHIP WAS UNABLE TO FIND PROBLEM. CONTACTED CORPORATE OFFICE WHO HAD VEHICLE INSPECTED BY AUTO ENGINEERING FIRM AND NO PROBLEM DETECTED. SINCE SOME RECURRENT ISSUES REPORTED ON SAFETY BOARDS, DECISION MADE TO TRADE IN VEHICLE. DEALERSHIP REPAIRED DAMAGE TO THE VEHICLE AND NOW HAS CAR UP FOR SALE; WE HAVE MANY CONCERNS ABOUT THIS VEHICLE BEING SOLD TO UNSUSPECTING CUSTOMER.

Components: STRUCTURE UNKNOWN OR OTHER ENGINE

April 29, 2019
NHTSA ID Number: 11204536
Consumer Location: CYPRESS, TX
VIN: JF2SHADC8CH****

Summary of Complaint

WHILE PULLING INTO A PARKING STALL AT APPROXIMATELY 2-3 MPH I WENT TO PRESS THE BRAKES WHEN ALL OF THE SUDDEN THE CAR ACCELERATED AT FULL SPEED WITHOUT TOUCHING THE ACCELERATOR CAUSING ME TO HIT THE CONCRETE WALL IN FRONT OF ME. AIRBAGS DID NOT DEPLOY AND NEITHER ME OR MY PASSENGER WERE NOT HURT. DAMAGE TO THE BUMPER, FRAME, GRILL AND VARIOUS COMPONENTS JUST INSIDE THE ENGINE COMPARTMENT.

Components: AIR BAGS

March 29, 2019
NHTSA ID Number: 11203744
Consumer Location: RICHMOND, VA
VIN: JF2SHBDC2CH****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V008000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. SUBARU OF RICHMOND (9177 W BROAD ST, RICHMOND, VA 23294) STATED THAT THE PART WAS UNAVAILABLE AND THEY WERE UNABLE TO REPAIR THE VEHICLE UNTIL OCTOBER OF 2019. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: FUEL/PROPULSION SYSTEM

August 25, 2018
NHTSA ID Number: 11192998
Consumer Location: CHENEY, WA
VIN: JF2SHADC1CH****

Summary of Complaint

ENGINE SEIZED DURING STRAIGHT ROAD, UPHILL ASCENT. OIL LIGHT BLINKED TWICE QUICKLY THEN WENT SOLID AND THEN IMMEDIATELY LOST POWER AT 60MPH ON FREEWAY. NO PREVIOUS ISSUES WITH ENGINE. I WAS IN FAR LEFT LANE WITH NO EMERGENCY PARKING SO I NAVIGATED TO THE FAR RIGHT EMERGENCY SHOULDER AND STOPPED. CAR REQUIRED TOW TRUCK TO SHOP.

Components: AIR BAGS

March 23, 2019
NHTSA ID Number: 11191101
Consumer Location: PLYMOUTH, MN
VIN: JF2SHABC3CH****

Summary of Complaint

TAKATA RECALL. OUR SUBARU DEALERSHIP TOLD US THAT THEY CANNOT GET US IN TO FIX OUR AIRBAG FOR AT LEAST A MONTH IF NOT MORE. I FIND THIS UNSAFE TO BE FORCED TO DRIVE A CAR THAT COULD EXPLODE ON MY PASSENGER AT ANY TIME AND UNREASONABLE TO HAVE TO AVOID DRIVING MY CAR DURING THIS TIME WITH A PASSENGER BECAUSE MY DEALERSHIP REFUSES TO PUT US AHEAD OF LESS PRESSING ISSUES.

Components: VEHICLE SPEED CONTROL

March 06, 2019
NHTSA ID Number: 11190869
Consumer Location: GRAND BLANC, MI
VIN: JF2SHBDC6CH****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE DRIVING 1 MPH ENTERING A DRIVEWAY, THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO THE GARAGE OF A HOUSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SUBARU OF GRAND BLANC (6061 S SAGINAW ST, GRAND BLANC, MI 48439, (810) 202-0831), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 66,000.

Components: AIR BAGS

March 21, 2019
NHTSA ID Number: 11190440
Consumer Location: JACKSON, NJ
VIN: JF2SHABC9CH****

Summary of Complaint

TAKATA RECALL. UNABLE TO SCHEDULE A REPAIR UNTIL JUNE. CANNOT DRIVE WITH SOMEONE IN FRONT SEAT UNTIL THEN. THIS IS NOT IN A REASONABLE AMOUNT OF TIME.

Components: AIR BAGS

January 09, 2019
NHTSA ID Number: 11186724
Consumer Location: LACEY, WA
VIN: JF2SHAEC2CH****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HANSON SUBARU (2300 CARRIAGE LOOP SW, OLYMPIA, WA 98502, (360) 943-2120) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER FOR A MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT CONSUMER WOULD LIKE TO WITHDRAW THE COMPLAINT STATED THE DEALER WOULD WORK WITH THE CONSUMER.*JB

Components: AIR BAGS

February 09, 2019
NHTSA ID Number: 11185561
Consumer Location: COLORADO SPRINGS, CO
VIN: JF2SHBBC2CH****

Summary of Complaint

TAKATA RECALL: MANUFACTURER HAS BEEN UNABLE TO COMPLETE TAKATA AIRBAG RECALL SERVICE IN A TIMELY MANNER. I CALLED HEUBERGER SUBARU DEALERSHIP IN COLORADO SPRINGS, CO (888-747-0089) ON FEBRUARY 9 TO SCHEDULE SERVICE FOR TAKATA AIRBAG RECALL. SUBARU STATED THAT THEY WOULD ORDER PARTS AND CONTACT ME TO SCHEDULE THE SERVICE WHEN PARTS WERE AVAILABLE. I CALLED HEUBERGER SUBARU AGAIN ON FEBRUARY 22, AND SUBARU STATED THAT PARTS WERE STILL NOT AVAILABLE AND CONFIRMED THEY WOULD CONTACT ME LATER TO SCHEDULE AN APPOINTMENT. AS OF MARCH 9, SUBARU STILL HAS NOT SCHEDULED THE RECALL SERVICE, ONE CALENDAR MONTH AFTER THE ORIGINAL REQUEST. *TR

Components: SEAT BELTS ENGINE

February 01, 2019
NHTSA ID Number: 11182718
Consumer Location: OREGON CITY, OR
VIN: JF2SHADC5CH****

Summary of Complaint

DRIVER SEATBELT BUCKLE WILL NOT RELEASE. MAY TAKE UP TO 10 FIRM PUSHES OF RELEASE BUTTON BEFORE BUCKLE RELEASES. ENGINE OIL WAS AT 1 QUART EVEN AFTER 1 QUART OF OIL WAS ADDED PER MONTH. DEALERSHIP DIAGNOSED AS ROD KNOCK. SECOND OPINION LED TO CHANGING OIL TWICE AND CHECKING PRESSURES. RECOMMENDED CHANGE OIL EVERY 3000 MILES ON THIS PARTICULAR TYPE OF ENGINE.

Components: ENGINE

December 13, 2018
NHTSA ID Number: 11161791
Consumer Location: SOUTHFIELD, MI
VIN: JF2SHBDC9CH****

Summary of Complaint

MY CAR SUFFERED A CATASTROPHIC OIL EVENT WITHOUT AN INDICATOR LIGHT OR ANY OTHER WARNING THAT IS NESITATING A NEW ENGINE. THE CAR HAD LESS THAN 70,000 MILES ON IT AND WAS IN SERVICE SEVERAL TIMES RECENTLY WITHOUT ANYONE NOTICING THE OIL PROBLEM? ON THE DAY OF THE EVENT I WAS DRIVING TO WORK AND WAS HEARING A TICKING NOISE LIKE WHEN YOU PUT A BASEBALL CARD ON YOUR BICYCLE SPOKES WITH A CLOTHESPIN. WHEN I WAS A MILE FROM MY WORKPLACE AN OIL LIGHT ILLUMINATED AND I IMMEDIATELY PULLED OFF THE EXPRESSWAY INTO A GAS STATION. I PUT SYNTHETIC OIL INTO THE CAR, RESTARTED IT AND DROVE LESS THAN A MILE TO AN OPEN SERVICE STATION WHERE I LEFT THE CAR FOR SERVICE. THE SERVICE STATION INFORMED ME THAT I NEEDED A NEW ENGINE. I SPOKE TO SUBARU AFTER DISCOVERING THAT THIS EVENT WAS NOT MINE ALONE AND IN 2015 SUBARU WAS SUED FOR THE PROBLEM. I WAS NEVER MADE AWARE OF THE POTENTIAL FOR THIS OR DREAMED IT WAS POSSIBLE.

Components: VISIBILITY

July 30, 2018
NHTSA ID Number: 11114571
Consumer Location: PHOENIXVILLE, PA
VIN: JF2SHBBC7CH****

Summary of Complaint

TL* THE CONTACT OWNS A 2012 SUBARU FORESTER. WHILE THE VEHICLE WAS PARKED, A LOUD EXPLOSION WAS HEARD AND THE REAR WINDSHIELD SHATTERED FROM THE INSIDE OUT. THE CONTACT STATED THAT THE WINDSHIELD HAD NOT BEEN STRUCK BY ANY OBJECT OR DEBRIS. THE DEALER (PIAZZA SUBARU OF LIMERICK, 105 W RIDGE PIKE, LIMERICK, PA 19468, (888) 690-2369) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Components: VEHICLE SPEED CONTROL

July 24, 2018
NHTSA ID Number: 11113411
Consumer Location: DANVILLE, NH
VIN: JF2SHABC8CH****

Summary of Complaint

WHILE BACKING UP IN REVERSE, VEHICLE SUDDENLY ACCELERATED. OPERATOR HAD FOOT ON BRAKE BUT VEHICLE DID NOT RESPOND TO BRAKING TO STOP THE CAR AND VEHICLE CONTINUED TO ACCELERATE UNTIL CONTACT WITH A PARKED VEHICLE. BOTH VEHICLES SUSTAINED DAMAGE. POLICE OBSERVED SKID MARKS FROM ATTEMPTS TO BRAKE. EVENT OCCURRED ON JULY 24, 2018 AT APPROXIMATELY 4:00 P.M. IN A SMALL PARKING LOT AT A CONVENIENCE STORE IN FREMONT, NH.

Components: UNKNOWN OR OTHER

June 01, 2018
NHTSA ID Number: 11100209
Consumer Location: FIRCREST, WA
VIN: JF2SHADC3CH****

Summary of Complaint

MY SUN VISERS FALL OFF. THEY FALL OFF AND LAND IN MY LAP. THEY AT TIMES CATCH THE STEERING WHEEL. THEY HAVE DONE THIS SINCE 2016. BOTH OF THEM DO THIS. WHEN I AM DRIVING, FREEWAY OR AROUND TOWN, THEY FALL OFF AND STARTLE ME AND CAUSE THE SUN TO BE IN MY EYES. OFTEN THEY ARE NOT ON MY CAR AND I CAN'T SEE ON THE ROAD.

Components: POWER TRAIN

March 02, 2018
NHTSA ID Number: 11088744
Consumer Location: HERNDON, VA
VIN: JF2SHAEC4CH****

Summary of Complaint

VEHICLE TRANSMISSION SHIFTED INTO NEUTRAL WHILE IN CRUISE CONTROL ON THE HIGHWAY. THE VEHICLE HAD TO BE POWERED OFF AND BACK ON BEFORE THE TRANSMISSION WOULD REENGAGE. DTC WAS P2138. THIS IS THE FOURTH INCIDENCE OVER A 14 MONTH PERIOD. AFTER POWER CYCLE RESET, THE ISSUE DOESN'T RECUR FOR ONE TO THREE MONTHS. IN TWO INSTANCES, THE VEHICLE WAS IN CRUISE CONTROL BUT NOT IN THE OTHER TWO.

Components: AIR BAGS

January 20, 2018
NHTSA ID Number: 11064286
Consumer Location: TINLEY PARK, IL
VIN: JF2SHBDC1CH****

Summary of Complaint

TAKATA RECALL

Components: AIR BAGS

August 01, 2016
NHTSA ID Number: 11056101
Consumer Location: SAN FRANCISCO, CA
VIN: JF2SHAECXCH****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PUTNAM SUBARU OF BURLINGAME (85 CALIFORNIA DR, BURLINGAME, CA 94010) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Components: AIR BAGS SERVICE BRAKES

February 01, 2016
NHTSA ID Number: 11054031
Consumer Location: Unknown
VIN: JF2SHAECXCH****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU FORESTER. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT PROGRESSED FROM THE BRAKE LINES. THE DEALER (PUTNAM SUBARU OF BURLINGAME, 85 CALIFORNIA DR, BURLINGAME, CA 94010, (650) 558-5628) WAS INFORMED OF THE FAILURE WHEN THE WARRANTY WAS AVAILABLE; HOWEVER, THE VEHICLE WAS REPAIRED AFTER THE WARRANTY EXPIRED. INITIALLY, THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE SECOND TIME, THEY CLEANED THE BRAKE SYSTEM. THE THIRD TIME, THE DEALER FURTHER DIAGNOSED THE VEHICLE AND INDICATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE BRAKE LINES WERE REPLACED, BUT THE CONTACT WAS UNCERTAIN IF MOISTURE COULD RE-ENTER THE BRAKE SYSTEM AND CAUSE THE FAILURE TO RECUR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS). THE DEALER INDICATED THAT THE REMEDY AND PARTS MAY NOT BE AVAILABLE FOR MORE THAN 1.5 YEARS. THE MANUFACTURER WAS NOTIFIED OF THE BRAKE LINE FAILURE AND HAD THE DEALER REPLACE THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Components: AIR BAGS SEAT BELTS

October 06, 2017
NHTSA ID Number: 11051371
Consumer Location: COVINGTON, KY
VIN: JF2SHBCC8CH****

Summary of Complaint

TAKATA RECALL. I WAS TURNING LEFT WHEN I WAS STRUCK BY A CAR GOING IN THE OPPOSITE DIRECTION. ACCORDING TO POLICE THE IMPACT WAS AT 01-1 O'CLOCK. . MY CAR WAS SPUN INTO THE GUARD RAIL CAUSING DAMAGE TO LEFT FRONT AND RT REAR OF MY CAR. THE SEAT BELT LATCH FAILED AND RELEASED THE SEAT BELT AND THE FRONT AIR BAG DID NOT DEPLOY. THERE IS SUBSTANTIAL DAMAGE TO THE INTERIOR OF MY CAR ,STEERING COLUMN , GEAR SHIFT ,ETC. I SUSTAINED RATHER SEVERE NECK INJURIES WHICH I BELIEVE WOULD HAVE REDUCED OR ELIMINATED IF THE SAFETY SYSTEMS HAD OPERATED.

Components: AIR BAGS

January 01, 2017
NHTSA ID Number: 11040957
Consumer Location: COLUMBIA, SC
VIN: JF2SHBBC2CC****

Summary of Complaint

TAKATA RECALL.I HAVE BEEN TO THE DEALER SEVERAL TIMES IT HAS BEEN AT LEAST 9 MONTHS AND THEY STILL DO NOT HAVE PARTS

Components: AIR BAGS

March 01, 2017
NHTSA ID Number: 11029772
Consumer Location: OAKLAND, CA
VIN: JF2SHADC1CH****

Summary of Complaint

2012 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO SUBARU SAFETY RECALL TKA17. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEED A REASONABLE AMOUNT OF TIME. THE CONSUMER REQUESTED TO BE COMPENSATED. UPDATED 09/25/2017*JS

Components: AIR BAGS

August 27, 2017
NHTSA ID Number: 11020007
Consumer Location: EWING, NJ
VIN: JF2SHADC4CH****

Summary of Complaint

TAKATA RECALL RECOGNITION

SUBARU FORESTER Sold

subaru forester 2007 vin jf1sg69607g710523
2007 SUBARU FORESTER Collision Unknown
JF1SG69607G710523
subaru forester 2007 vin jf1sg65617g715932
2007 SUBARU FORESTER Burn Unknown
JF1SG65617G715932
subaru forester 2007 vin jf1sg63607h730063
2007 SUBARU FORESTER Collision Run & Drive
JF1SG63607H730063