|Dynamic Head Restraints||Not Available|
|Head Restraint||Not Available|
|Advanced Belt Feature||Standard|
|Adjustable Upper Belt Anchorage||Driver, Front Passenger|
|Seat Belt Reminder System||Driver, Front Passenger|
|Frontal Air Bag||Driver, Front Passenger|
|Curtain||Driver, Front Passenger, Rear Seat|
|Torso/Pelvis||Driver, Front Passenger|
|Additional Air Bags||None|
|Meets Side Air Bag Out-of-Position Requirements||Yes|
|LATCH Locations||Rear Seat|
|Safety Power Windows (Anti-Pinch)||None|
|Safety Power Windows (Anti-Pinch) locations||Not Available|
|NHTSA ID Number:||11387608|
|Consumer Location:||SACRAMENTO, CA|
FRONT WINDSHIELD HAD CRACK WHICH COMES BY ITSELF
|NHTSA ID Number:||11383152|
|Consumer Location:||OWASSO, OK|
WE HAVE HAD OUR 2020 FORESTER FOR 5 MONTHS. COMING HOME FROM A DRIVE TO THE GROCERY STORE, WE NOTICED A TINY CRACK ON THE PASSENGER SIDE WHEN WE PULLED INTO OUR GARAGE. THERE WAS NO DEBRIS ON THE ROADWAY. WE LOOKED ONLINE AND APPARENTLY THIS IS A COMMON ISSUE WHERE A TINY CRACK DEVELOPS FROM A ROCK OR OTHER SMALL DEBRIS AND THEN WITHIN A DAY OR TWO THERE IS A TWO TO THREE FOOT CRACK ACROSS THE WHOLE WINDSHIELD. WE HAVE DRIVEN OTHER VEHICLES FOR YEARS WITHOUT A TINY PIECE OF DEBRIS CAUSING SO MUCH DAMAGE. THERE IS CLEARLY A FLAW IN HOW THE WINDSHIELDS ARE DEVELOPED (PROBABLY TO SELL THEIR EXPENSIVE WINDSHIELD WARRANTY PLANS). AS THERE IS A POINT OF IMPACT I'M SURE IT WON'T BE COVERED BY ANY OF OUR MANUFACTURER WARRANTIES. THE WHOLE ISSUE THOUGH IS THE LACK OF VISIBLE DEBRIS DURING OUR DRIVE--LITERALLY IT HAD TO HAVE BEEN SOMETHING SMALLER THAN A PEA. IT IS RIDICULOUS TO THINK THAT SUCH A SMALL IMPACT WOULD CAUSE THE ENTIRE WINDSHIELD TO FRACTURE. AGAIN, WE HAVE DRIVEN THROUGH DEBRIS WITH OTHER BRANDS IN THE PAST, AND A SMALL IMPACT DID NOT CRACK THE WINDSHIELD AT ALL. WE DID NOT NOTICE THE CRACK UNTIL WE GOT HOME, BUT IT LIKELY OCCURRED WHILE IN MOTION. WE WERE ON A HIGHWAY, BUT NOT A HIGH MPH STRETCH. WE WERE ONLY COMING BACK FROM A COUPLE MILES AWAY FROM OUR HOME, WHERE THE VEHICLE SITS IN THE GARAGE 100% OF THE TIME IT IS NOT BEING DRIVEN.
|NHTSA ID Number:||11317948|
|Consumer Location:||KEITHVILLE, LA|
FRONT WINDSHIELD ON DRIVERS SIDE, UPPER PORTION, CRACKED FOR NO APPARENT REASON. VEHICLE WAS TRAVELLING AT APPROXIMATELY 40 MPH ON AN ON-RAMP TO AN INTERSTATE HIGHWAY.
|NHTSA ID Number:||11440280|
|Consumer Location:||WEATHERFORD, TX|
I have owned several cars in the past but my Subaru Forester’s windshield cracked within the first year. I now have 3 cracks in my windshield and I havent even had it for 2 years. I even spoke with my local Subaru dealership and they even say the windshields crack more then they should.
|NHTSA ID Number:||11439616|
I was driving on a highway cloverleaf on October 29 2021 when I heard a load popping sound in the windshield area. At the time it occurred the closest vehicle in front of me was a pickup truck several hundred yards ahead of me on the curve, so I was not inline with the rear of the vehicle. Within about 15 seconds a crack started creeping from the upper drivers side of the windshield, to the center middle of the window. The sound I heard was nothing like a rock hitting the window. I took the Forester to Lee's Summit Subaru and had Service Advisor Greg Richards take a look at it and he said there was a small impact area (1/20th CM) , but said it looked to small to have caused the crack. He said, "that because of the EyeSight System, Subaru had to make the glass thinner than the industry standard for it to work consistently, they chose the higher safety rating over a stronger windshield." He checked to se if we had purchased windshield replacement insurance, which we had not. He told me he has a friend that has gone through six windshield's on his Outback in the last 2 years. He said the problem was with any Subaru with The EyeSight System. I took Photos of what he said was the impact area, with a ruler for reference.
|NHTSA ID Number:||11438259|
|Consumer Location:||PISCATAWAY, NJ|
Windshield has crack starting at bottom middle of passenger side that curves up to about half way up and over the windshield ending about midpoint between passenger and driver. Car had been last driven Sunday, October 17th 2021 and then no crack was still visible as of Friday morning. But between Friday and Saturday, October 23rd 2021 the crack appeared when the vehicle had not been driven in 5 days. Heard about possible windshield issues with recent Subaru models so wanted to submit my info as from what I can tell nothing hit the windshield to cause the problem. Since 10.23 the car has been driven and I am not seeing the crack spread any further thus far.
|NHTSA ID Number:||11437972|
|Consumer Location:||OAKLAND, CA|
The Subaru windshield on our 2020 Forester developed two large cracks, discovered in the morning of October 4, 2021, after the car was parked at a hotel overnight. There were no observed impacts from stones or anything else the day before. The EyeSight safety system has not been working since then, and it appears that it is unsafe to drive the vehicle. The insurance company and the dealer have been notified. The dealer inspected the vehicle but has told us there are no windshields available for replacement anywhere in the US. There were no warning signs prior to the cracks developing.
|NHTSA ID Number:||11437901|
|Consumer Location:||CORPUS CHRISTI, TX|
My 2020 Subaru Forester has less than 12,000 miles at the time of this complaint, but I am waiting on my fourth (4th) windshield for replacement. I have already paid the dealership, but no windshields have been received in over 2 months. My last windshield replacement was the last windshield that the dealership received. The windshields seem extremely thin and sometimes no rock ding occurred but the windshield was discovered shattered in my garage. My current windshield encountered a small piece of road debris and the windshield completely shattered and glass fragments were on my dashboard. If anything contacts my current windshield I fear it will completely disintegrate and my vehicle will be left with no windshield. My car is still under full warranty and I have met with dealership staff regarding the windshields, any recalls, my safety concerns, and no one has done anything except left me pay for a windshield that they have no idea when or it it may arrive. One part department staff member (Ryan), stated that even if they receive the Forester windshields, they may not arrive intact since they shatter and break during transport. This is EXTREMELY concerning and it OBVIOUSLY a safety issue with these vehicles. If I had been aware of this issue I would have purchased another brans and make of vehicle in October 2019.
|NHTSA ID Number:||11436963|
|Consumer Location:||ANNAPOLIS, MD|
When climbing shallow hills, car will buck and surge. Engine RPM seemed to stay constant. The transmission seemed to be unable to decide on which gear it should be in. No accident occurred, but surging made the car's performance unpredictable in traffic. Reported to dealer, who noted that this has happened to other cars in the past.
|NHTSA ID Number:||11436629|
|Consumer Location:||WALLED LAKE, MI|
The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.
|NHTSA ID Number:||11435551|
|Consumer Location:||JACKSONVILLE, FL|
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
|NHTSA ID Number:||11435276|
|Consumer Location:||WILTON, CA|
The fuel saving stop/go feature is unsafe. It stops engine at signal lights and during stop and go traffic. When it restarts the engine shakes and hesitates to go when signal lights changes. This model doesn't allow the owner to permanent disable this function as in other models. It will cause lots rear - end related or other serious accidents on high speed roadways and freeways as this function continues.
|NHTSA ID Number:||11434211|
|Consumer Location:||PLUM CITY, WI|
At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a collision with another vehicle in extreme danger of serious injury if not even death. Had the driver been incapacitated, not been able to open the door or had a child to remove from a car seat there would have been certain death due to the extremely rapid spread of the fire throughout the entire vehicle. This has been reported to Subaru of America. The vehicle is currently being inspected by the insurance carrier. There were no prior warnings that there were any concerns with the safety features of this vehicle. It was just serviced by the dealer one month prior to the accident. In reviewing other complaints on the NHTSA website there is a complaint of a 2019 Subaru Forester that experienced this same complete and total destruction due to a fire erupting upon impact in what should have been a minor frontal collision.
|NHTSA ID Number:||11433532|
|Consumer Location:||PALMDALE, CA|
The glass broke after the windshield wiper was placed down on it. The windshield glass is broken twice this year. I just replaced it several months ago. It has cracked in the same spot on the passenger side right
|NHTSA ID Number:||11433173|
|Consumer Location:||GERMANTOWN, TN|
When I apply brakes to stop, the car surges forward.
|NHTSA ID Number:||11432961|
|Consumer Location:||MARSHFIELD, WI|
The contact owns a 2020 Subaru Forester. The contact stated that she noticed a fracture on the windshield on the passenger side of the vehicle that was caused without impact. The vehicle was taken to a body shop and it was stated that there was no impact found. The vehicle was repaired. The dealer was made aware of the issue and confirmed no recall or coverage for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000.
|NHTSA ID Number:||11432822|
|Consumer Location:||CHANNAHON, IL|
The contact owns a 2020 Subaru Forester. The contact stated that there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 20,804. The VIN was unavailable.
|NHTSA ID Number:||11432577|
|Consumer Location:||ELMA, NY|
Windshield cracked for no reason from the pass side front pillar to the middle of the windshield
|NHTSA ID Number:||11432194|
|Consumer Location:||ROCKY HILL, CT|
The contact owns a 2020 Subaru Forester. The contact stated that while sitting in the passenger’s side seat, the air bag warning light failed to engage. The contact stated that she weighs approximately 95 pounds and must use added weights to engage the air bag system. Additionally, while in the vehicle the air bag warning indicator light randomly illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 0.
|NHTSA ID Number:||11431738|
|Consumer Location:||CARMEL, IN|
2020 Subaru Forester - windshield internal crack on passenger side
|NHTSA ID Number:||11431671|
|Consumer Location:||WRANGELL, AK|
2020 Subaru Forester windshield cracked, for no apparent reason, while parked overnight on my driveway. No objects impacted the windshield.
|NHTSA ID Number:||11431013|
On August 28, 2021, while driving on a one-way private road that leads to my home, I heard a loud pop and a foot-long crack instantly appeared on my driver's side windshield. I saw no rocks, no projectiles, nothing. This was a spontaneous crack on the windshield. This car is only a year and a half old with very little mileage. My 10 year-old granddaughter was in the car with me. I bought this car because of Subaru's safety record. Now I find out that Subaru knew they had defective windshields and did not issue recalls and/or inform their customers of this problem. My granddaughter's safety is my top priority. Subaru needs to live up to their ideals and fix this problem immediately and without charging any of their customers.
|NHTSA ID Number:||11429894|
|Consumer Location:||SAN JOSE, CA|
The contact owns a 2020 Subaru Forester. The contact stated while driving approximately 40 MPH, the windshield cracked without impact. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
|NHTSA ID Number:||11429611|
|Consumer Location:||RIDGEFIELD, CT|
I was in a parking lot at the time driving very slowly to pick a spot. When I went to turn right into the spot my car accelerated at an alarming speed. I had not control over it as it kept turning. It hit the car parked in front of my space pushing it and went on to hit the car parked to the right damaging both the front left and right sides of my vehicle and the 2 parked cars before coming to a stop. Fortunately it was 9am and not very crowded, there were no passengers in both vehicles and no one walking in between or by the cars which could have been tragic. I was wearing a seatbelt. The police were called and completed a report. The Subaru dealership was called and Subaru of America was called. The car was inspected by a Bosch.-EAA representative for Subaru on 8/4/2021. I have not heard back from Subaru so far although I was told it could take several weeks. There were no warning lights prior to the incident but afterwards there were several warning lights on. A few months before I got into my car and the radio was blaring and constantly switching channels and I was not able to turn the radio off. When I got home and turned off the car and turned the ignition back on 30 minutes later it had stopped. We notified the incident to Subaru at the next oil change. I immediately notified USSA car insurance and filed a claim. I have not had the damages assessed for repair because I have to wait for the inspection results from Subaru. I felt it was important to document this incident in case other 2020 Forester owners have experienced the same thing. Frightening.
|NHTSA ID Number:||11429255|
|Consumer Location:||NORTH AURORA, IL|
for no reason my windshield randomly cracked inside my garage, prior to the discovery the car had not been driven in several days.
|NHTSA ID Number:||11428949|
|Consumer Location:||GRAND RAPIDS, MI|
We were driving about 50 mph on a paved road in the suburbs of a city when suddenly we heard a "pop" and saw a chip in the passenger side of our windshield. No other cars were around us at the time and it was an open road (e.g., we did not drive under an overpass). We don't know how the chip occurred. We continued driving and then parked the car in our garage. Four days later, with the car still in the garage, we discovered the chip had grown into a more than 20-inch crack horizontally on the passenger side of the car. We have been in touch with our insurance company and they have recommended a specific auto glass company to repair it. But we've been told it'll take 4 weeks or more to receive the replacement windshield and recalibrate it. We have since learned from searching the Internet that cracking windshields on Subaru models is a common complaint among Subaru owners.
|NHTSA ID Number:||11428574|
|Consumer Location:||MINNETONKA, MN|
Lane Keep Assist Feature The lane keep assist feature seems, in general, to over steer causing sway back and forth across the lane. While I find this bothersome, Most recently, at highway speed, the lane keep assist pulled the car (suddenly and somewhat violently) onto an exit ramp rather than holding the right lane. No one was hurt. No damage occurred. I was able to yank the wheel back to the lane with the entire incident over in less and a second. Safety at risk? highway speed with unanticipated veer of intended path. It was good that traffic was quite light. I have not reported this to the dealer. No special warnings other than that the system "worked".
|NHTSA ID Number:||11428485|
|Consumer Location:||DENVER, CO|
The contact owns a 2020 Subaru Forester. The contact stated that a crack had formed in the middle upper part of the windshield without impact. The contact stated that the crack obstructed her vision while driving. The dealer nor the manufacturer was notified of the failure. The windshield was not repaired. The failure mileage was approximately 12,500.
|NHTSA ID Number:||11428587|
|Consumer Location:||HUNTERSVILLE, NC|
Purchased new on 5/22/2020. On Aug 8th after not driving the car for 3 days, attempted to start vehicle. Would not start. Battery dead. Charged battery with a jump. Drove car home. Next am. Car would not start. Battery dead. Currently trying to get car in for service. This is very dangerous stranding people randomly.
|NHTSA ID Number:||11428254|
|Consumer Location:||EDGARTOWN, MA|
The battery on my 2020 Subaru Forester Premium /LFF14 drains within a week if not driven. There appears to be a parasitic battery drain problem. The car will not start. I replaced the original factory battery with a larger, after-market battery having been told by several sources that this problem is common to Foresters and is caused by defective batteries being supplied to Subaru. However, the new battery did not solve the problem. I regularly test the battery with a battery tester that indicates that the battery is OK, but is discharged and requires charging. I now keep a trickle charger on the car continuously. This seems to keep the battery charge up to 98%. I have retained the original battery which holds a charge indefinitely out of the vehicle. I am aware that driving the car to recharge the battery is extremely hard on the alternator and will cause it to prematurely fail. The car was purchased in August of 2020 and currently has less than 500 miles. This is a recurrent problem.
|NHTSA ID Number:||11428185|
|Consumer Location:||MENLO PARK, CA|
Windshield cracked out of nowhere. It was parked and just showed up to a cracked windshield
|NHTSA ID Number:||11427984|
|Consumer Location:||KINGSTON, NY|
The contact owns a 2020 Subaru Forester. The contact stated that while driving approximately 40 mph, the front windshield developed a crack at the center of the windshield by the rear-view mirror mount. During the incident no object had contacted the windshield to cause the damage. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet notified of the failure. The failure mileage was 11,000.
|NHTSA ID Number:||11427770|
|Consumer Location:||SUNNYVALE, CA|
Windshield cracked without cause overnight while car was not being driven. Stress crack emanating from the bottom edge where the defroster element for the windshield wipers is located ending in about the center of the windshield. Dealer inspected and could not find an impact point.
|NHTSA ID Number:||11427421|
|Consumer Location:||MILWAUKEE, WI|
The contact owns a 2020 Subaru Forester. The contact stated while the vehicle was parked and unattended, the contact became aware that the front windshield had cracked from the top without impact. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000. The VIN was not available.
|NHTSA ID Number:||11427157|
|Consumer Location:||SOUTHBURY, CT|
2020 SUBARU FORESTER. CONSUMER WRITES IN REGARDS TO SEMI OPAGUE WINDSHIELD CAUSING ISSUES WITH VISIBILTY ON DARK ROADS. THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE BUT, DID NOT OFFER ANY ASSISTANCE.
|NHTSA ID Number:||11426750|
|Consumer Location:||EVERETT, WA|
Was just sitting in my car and the windshield just started cracking very quickly. Nothing hit it.
|NHTSA ID Number:||11426630|
|Consumer Location:||SAN DIEGO, CA|
While driving back home from Sacramento to San Diego, my windshield cracked for no reason and with time it increased. I am 100% sure that no pebble from road hit the windshield. I went to the dealership and they didn’t report me that windshield had defect but issued me a quote of approx $1900.
|NHTSA ID Number:||11426644|
|Consumer Location:||ELKHORN, NE|
The contact owns a 2020 Subaru Forester. The contact stated that the windshield cracked without impact. The contact had the vehicle repaired however, shortly afterward the issue recurred. The manufacturer was not informed of the failure. The failure mileage was approximately 23,195.
|NHTSA ID Number:||11426285|
|Consumer Location:||HAYWARD, CA|
My car shut down while stopped at a traffic light. Several dashboard lights flashed or lit up, including the battery indicator, the EyeSight indicator said it was turned off, and many others I don’t know. It felt as if the battery had died. The car was in standby mode while stopped and the air conditioning was running. The car stalled and died when I took my foot off the brake to drive. The battery has died 6 times in the past year. If the door was ajar, the hatch left open, or the engine turned off while parked in drive, the battery was dead the next day. If it’s left overnight with the emergency flashers on, the battery is dead the next day. This is too many for a brand new car. I’ve already bought a brand new battery after the first one died. What do I have to do to keep the battery alive? I’m a Lyft driver, and thankful this issue didn’t leave a rider and me stranded many miles from home.
|NHTSA ID Number:||11425880|
|Consumer Location:||SEATTLE, WA|
A small rock hit my windshield and seemed to crack it WAY more easily than it should have. I Was researching cost to replace it and found the information about the lawsuit and the fact that it applies to my year of Subaru. So I decided to file a complaint to be included in the lawsuit.