Components: AIR BAGS
March 25, 2014
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver |
| NHTSA ID Number: | 10691870 |
|---|---|
| Consumer Location: | NORTH LIMA, OH |
| VIN: | 4S3BMBK65A3**** |
OCCUPANCY DETECTION SENSOR FAILED, PASSENGER FRONT SEAT. *TR
| NHTSA ID Number: | 11419441 |
|---|---|
| Consumer Location: | BUCKHANNON, WV |
| VIN: | 4S3bmck60A3**** |
When braking and coming to a stop the car shutters and stalls. In order to avoid it, you must put it into neutral or else it will stall and you will have to restart. This is dangerous and a very essential function of the car and needs to be replaced asap. It does this more frequently when coming to an abrupt stop. There can also be lights that sometimes blink - the cruise control light, brake light flashing, and stability control lights. This has been occurring for many years and i have tried to get it replaced and fixed but it was unknown what would fix this issue exactly so it was just money wasted.
| NHTSA ID Number: | 11394710 |
|---|---|
| Consumer Location: | ORCHARD PARK, NY |
| VIN: | 4S3BMBC61A3**** |
VEHICLE STUTTERS AND FREQUENTLY STALLS WHEN COMING TO A STOP. THE MORE AGGRESSIVE THE BRAKING, THE LIKELINESS OF STALLING BECOMES HIGHER. THE VEHICLE NEEDS TO BE PUT INTO NEUTRAL TO BE RESTARTED. THIS ALSO OCCURS MORE FREQUENTLY IN COLDER TEMPERATURES. THE OLDER THE VEHICLE THE MORE OBVIOUS THE ISSUE BECOMES. CURRENTLY 99500 ON A 2010 LEGACY. THE DEALERSHIP HAS CONFIRMED THAT THE CONVERTER NEEDS TO BE REPLACED, BUT SUBARU USA IS UNWILLING TO OFFER SUPPORT DUE TO THE VEHICLE BEING OUTSIDE THE 'EXTENDED WARRANTY'. THE INFORMATION ORIGINALLY DISCLOSED BY SUBARU DID NOT SAY THAT THE VEHICLE MAY STALL. THIS HAS NOW BECOME A MAJOR SAFETY CONCERN WHICH COULD LEAVE INDIVIDUALS SEVERELY INJURED OR DEAD IF THIS WERE TO OCCUR AT AN UNFORTUNATE MOMENT. DEALERSHIP ESTIMATED THE REPAIRS AT ABOUT $3,028 PLUS TAX.
| NHTSA ID Number: | 11388138 |
|---|---|
| Consumer Location: | DELTA, CO |
| VIN: | 4S3BMBC69A3**** |
VEHICLE SHAKES AND THEN STALLS WHEN COMING TO A RAPID STOP AND NEEDS TO BE PUT IN PARK TO RESTART. THIS IS VERY DANGEROUS. I WAS ALMOST SMASHED INTO ON A BUSY HIGHWAY . THE THIS HAS BEEN GOING ON FOR TOO LONG AND . IT COULD LEAD TO AN EVEN WORSE ACCIDENT THE DEALER I BOUGHT IT FROM WILL NOT DO ANYTHING ABOUT IT AND IM STILL PAYING ON IT. ITS AN AS IS DEALERSHIP SO HE REFUSES TO HELP
| NHTSA ID Number: | 11354431 |
|---|---|
| Consumer Location: | SANFORD, ME |
| VIN: | 4S3BMAG63A1**** |
TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR A STATE INSPECTION, HE WAS INFORMED THAT THE FRONT SUB-FRAME HAD ROTTED. THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT WAS INFORMED THAT THE FRONT SUB-FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE LOCAL DEALER PATRIOT SUBARU (769 PORTLAND RD, SACO, ME 04072) WAS NOTIFIED AND ADVISED THAT THE REPAIR COST WOULD BE THE VEHICLE OWNER'S RESPONSIBILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A CREDIT TOWARDS ANOTHER VEHICLE. THE FAILURE MILEAGE WAS 90,000.
| NHTSA ID Number: | 11324820 |
|---|---|
| Consumer Location: | CUPERTINO, CA |
| VIN: | 4S3BMCC69A3**** |
I PURCHASED THIS CAR ON 12/21/2010. THE MILEAGE IS 61,259 AND I HAVE OWNED IT FOR 9 YEARS, 4 MONTHS AND 28 DAYS. THE CAR IS NOW STALLING AT TRAFFIC LIGHTS AND WHILE IDLING. THERE WAS A WARRANTY EXTENSION FOR THIS CAR IN JUNE, 2017 FOR THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT). I BELIEVE THIS IS THE ISSUE - AND IT IS A KNOWN ISSUE. BEFORE I CONTACT SUBARU, I WANT TO KNOW IF YOU ARE CONTEMPLATING ISSUING A RECALL AND NOT JUST A WARRANTY EXTENSION. *TR
| NHTSA ID Number: | 11317145 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | 4S3BMCD68A3**** |
AFTER 2 RE-MANUFACTURED TRANSMISSIONS INSTALLED THE SAME PROBLEM WITH THE CARS TRANSMISSION. THE CAR IS STUTTERING AND WARNING LIGHTS ARE ON. THE CAR FEELS LIKE IT'S GOING TO TURN OFF WHILE DRIVING. AT TIMES THE VEHICLE ACCELERATOR JAMS. I WORRY ABOUT MY AND MY PASSENGERS SAFETY.
| NHTSA ID Number: | 11268038 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | 4S3BMBG6XA3**** |
2010 SUBARU LEGACY WITH APPROX 105000 MILES CAR STALLS WHEN COMING TO A RAPID STOP AND NEEDS TO BE PUT IN PARK TO RESTART.THIS IS VERY DANGEROUS IF IT STALLS IN AN INTERSECTION. I BELIEVE THIS IS CONSISTENT WITH CVT/TORQUE CONVERTER ISSUE BEING DESCRIBED BY MANY OTHERS AND SHOULD BE A RECALL IN MY OPINION.
| NHTSA ID Number: | 11258232 |
|---|---|
| Consumer Location: | GILBERT, AZ |
| VIN: | 4S3BMCK6XA3**** |
UPDATE TO COMPLAINT NUMBER 11254310 SUMMARY OF PREVIOUS COMPLAINT: THE SUBARU LEGACY HAS AN ISSUE WHERE THE VEHICLE WILL STALL IF THE BRAKES ARE APPLIED TOO FIRMLY. SUBARU REFUSES TO FIX THIS ISSUE SINCE THE VEHICLE IS OUT OF WARRANTY, EVEN THOUGH THEY ARE AWARE OF THE DEFECT. UPDATE: THIS ISSUE HAS CAUSED AN ACCIDENT. MY MOTHER HAS BEEN CONDITIONED TO NOT HIT THE BRAKES TOO HARD FOR FEAR OF STALLING THE VEHICLE. RECENTLY, A VEHICLE CAME TO A SUDDEN STOP IN FRONT OF HER, AND SHE DID NOT APPLY THE BRAKES HARD ENOUGH TO AVOID A COLLISION. THANKFULLY NOBODY WAS SERIOUSLY INJURED, BUT MY MOTHER DID SUSTAIN SOME MINOR NECK PAIN THE DAY AFTER THE ACCIDENT. THIS IS A SERIOUS AND KNOWN ISSUE THAT SUBARU REFUSES TO RESOLVE.
| NHTSA ID Number: | 11254310 |
|---|---|
| Consumer Location: | GILBERT, AZ |
| VIN: | 4S3BMCK6XA3**** |
THE VEHICLE HAS AN ISSUE WHERE IT WILL STALL OUT WHEN THE BRAKES ARE APPLIED MODERATELY TO FIRMLY. THE DRIVER MUST MAKE A VERY SLOW STOP TO AVOID STALLING THE CAR. THIS ISSUE IS VERY DANGEROUS, AS IF A DRIVER HAS TO PANIC BRAKE, FOLLOWED BY A SUDDEN ACCELERATION TO AVOID A REAR-END COLLISION (I'VE PERSONALLY HAD TO DO THIS A FEW TIMES), THE VEHICLE WILL HAVE STALLED AND CAN NO LONGER ACCELERATE. I HAVE CONTACTED SUBARU OF AMERICA, BUT BECAUSE IT IS OUTSIDE OF THEIR 100K MILE "EXTENDED TRANSMISSION WARRANTY" THEY REFUSE TO DO ANYTHING. THEY ISSUED THE EXTENDED WARRANTY FOR THIS EXACT REASON, AND TO AVOID A RECALL. AT THIS POINT, I BELIEVE THE NHTSA SHOULD ISSUE A RECALL, AS THESE CARS ARE VERY DANGEROUS TO THE DRIVER AND OTHER VEHICLES ON THE ROAD.
| NHTSA ID Number: | 11240758 |
|---|---|
| Consumer Location: | BUCKHANNON, WV |
| VIN: | 4S3BMCK60A3**** |
MY SISTER AND I HAVE THE SAME EXACT CAR JUST ONE YEAR APART AND THEY BOTH STALL WHEN COMING TO A STOP EVEN THOUGH THE CAR IS AN AUTOMATIC. THE BRAKE LIGHT BLINKS, THE CRUISE CONTROL LIGHT BLINKS AND IS UNABLE TO BE USED, THE TRACTION CONTROL LIGHT STAYS ON, AND THE CHECK ENGINE LIGHT COMES ON. IT HAS BEEN LIKE THIS FOR SEVERAL YEARS NOW AND IVE TRIED TO TROUBLESHOOT MANY THINGS TO FIX IT, BUT NOTHING HAS WORKED. THE LIGHTS STAY ON CONSTANTLY MAKING IT UNABLE FOR ME TO USE MY CRUISE CONTROL AND THE CAR TO STALL WHEN COMING TO A STOP AT ANY SPEED. I ALSO KNOW SEVERAL OTHERS WITH THE SAME MODEL THAT HAVE HAD THIS ISSUE AND ALSO SEE VIDEOS OF THIS HAPPENING TO OTHER PEOPLE ON YOUTUBE AND THEM BEING UNSURE OF THE PROBLEM TO FIX IT.
| NHTSA ID Number: | 11240508 |
|---|---|
| Consumer Location: | DELMAR, NY |
| VIN: | 4S3BMBC6XA3**** |
MANY WARNING LIGHTS ON THE DASHBOARD COME ON SIMULTANEOUSLY FOR NO APPARENT REASON. USUALLY THE LIGHTS FLASH OFF AND ON. I HAVE HAD THIS PROBLEM WITH THE AUTO CHECKED BY A GARAGE SERVAL TIMES BUT THE VEHICLE INDICATES THAT NOTHING IS WRONG WHEN TESTED BY A TECHNICIAN. THIS PROBLEM HAS CAUSED SIGNIFICANT DAMAGE TO THE CAR. WHEN AN OIL CHANGE SHOP LEFT THE LID TO THE COOLANT SYSTEM OPEN I DID NOT RECOGNIZE THERE WAS A PROBLEM UNTIL I WAS ON THE HIGHWAY AND SAW STEAM COMING FROM THE ENGINE, IE MANY DASHBOARD LIGHTS WERE FLASHING NOT JUST THE ONE FOR COOLANT SYSTEM. THE PROBLEM IS LIKE BOY WHO FALSELY CALLED "WOLF" TOO OFTEN.
| NHTSA ID Number: | 11231915 |
|---|---|
| Consumer Location: | MIDDLETOWN, CT |
| VIN: | 4S3BMAA68A1**** |
TAKATA RECALL - SCHALLER SUBARU OF BERLIN, CT CANNOT ACCOMMODATE THIS RECALL UNTIL OCTOBER 8, 2019. CALL TO SCHEDULE THE RECALL ASAP WAS MADE JULY 15, 2019.
| NHTSA ID Number: | 11229492 |
|---|---|
| Consumer Location: | AKRON, OH |
| VIN: | **** |
WAS DRIVING VEHICLE AT 25 MPH AND THE CHECK ENGINE LIGHT, STABILITY SKID LIGHT, BRAKE LIGHT, AND CRUISE LIGHT ARE ON (BRAKE AND CRUISE LIGHTS ARE BLINKING. I REPLACED THE GAS CAP AND THESE LIGHTS ARE STILL ON. CRUISE AND BRAKE LIGHTS ARE FLASHING WHILE OTHER LIGHTS ARE JUST ON.
| NHTSA ID Number: | 11221402 |
|---|---|
| Consumer Location: | MANCHESTER, MO |
| VIN: | 4S3BMCE67A3**** |
WHILE CROSSING A BUSY STREET I WAS FORCED TO BRAKE HARD AND QUICKLY BECAUSE THE CAR AHEAD OF ME SUDDENLY STOPPED. MY SUBARU'S ENGINE THEN STALLED. I WAS ALMOST HIT FROM BOTH THE REAR END AND FROM THE SIDE BECAUSE I COULDN'T START MY CAR FAST ENOUGH. THE DEALERSHIP INDICATES THAT THIS IS DUE TO A BAD TORQUE CONVERTER ON THE CVT TRANSMISSION. THIS IS A KNOWN ISSUE WITH THE 2010 LEGACY, BUT THEY WILL NOT AND THE NHTSA WON'T FORCE THEM TO DO A RECALL. HOWEVER, MY CAR IS 16,000 MILES OUTSIDE THE EXTENDED WARRANTY THEY ESTABLISHED WHEN THEY FOUND OUT ABOUT THE PROBLEM. THEY INDICATED THAT I COULD HAVE RESOLVED THIS ISSUE BY JULY 2018 AT NO COST. HOWEVER, SINCE THAT DATE HAS PAST I'M OUT OF LUCK AND MUST PAY FOR IT OUT OF POCKET. ALSO, THE CAR DID NOT HAVE ANY OF THESE PROBLEMS THEN, SO THEY WOULDN'T HAVE DONE PREVENTATIVE MAINTENANCE FOR IT ANYWAY. THEREFORE, I MUST NOW DRIVE AROUND A CAR THAT STALLS WHENEVER I BRAKE. I AM GOING TO GET IN AN ACCIDENT. I JUST HOPE I DON'T DIE.
| NHTSA ID Number: | 11207208 |
|---|---|
| Consumer Location: | PITTSFIELD, NH |
| VIN: | **** |
TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AND CAME TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE NORMAL. IN ADDITION, THE CONTACT STATED THAT EACH TIME THE VEHICLE SHIFTED DOWN AND COME TO A STOP, IT WOULD STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT CALLED ED REILLY SUBARU DEALER, LOCATED AT 150 MANCHESTER ST, CONCORD, NH 03301, (603) 225-0200, AND INFORMED THE DEALER OF THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT THAT IT WAS THE TORQUE CONVERTOR THAT FAILED AND WAS A KNOWN ISSUE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 11193593 |
|---|---|
| Consumer Location: | BUTLER, PA |
| VIN: | 4S3BMBA65A3**** |
TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. WHEN THE CONTACT PURCHASED THE USED VEHICLE, SHE HAD IT INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC DID NOT FIND ANY FAILURES AT THE TIME; HOWEVER, THE VEHICLE KEPT STALLING WHEN DRIVING. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE NEEDED A NEW TRANSMISSION AND HARDLY HAD ANY FLUIDS. IN ADDITION, THERE WERE A MULTITUDE OF FAILURES WITH THE VEHICLE, INCLUDING THE BRAKES, ENGINE, AND TRANSMISSION. THE CONTACT SPOKE WITH THE FEDERAL TRADE COMMISSION TO FILE A COMPLAINT WITH THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED (RAD AUTO SHOP, 101 N MAIN ST, SHARPSBURG, PA 15215, (412) 782-2886). THE CONTACT WAS REFERRED TO HER STATE ATTORNEY GENERAL'S OFFICE. THE CONTACT STATED THAT HER BANK WOULD FILE A CLAIM ON HER BEHALF IF THE DEALER DID NOT REFUND HER MONEY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 141,000.
| NHTSA ID Number: | 11189675 |
|---|---|
| Consumer Location: | BLUEFIELD, VA |
| VIN: | 4S3BMCL67A3**** |
WHILE IN MOTION AND COMING TO STOPS THE VEHICLE SHUTTERS AND SHAKES AND DIES. THIS HAS BEEN GOING ON FOR A MONTH. IT COULD LEAD TO A COLLISION FROM THE REAR AS I HAVE TO RESTART IT. PLEASE HELP!
| NHTSA ID Number: | 11186517 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | 4S3BMBC62A3**** |
OVER THE PAST 9.5 YEARS THAT I'VE OWNED THE CAR, I'VE HAD TO REPLACE THE HEADLIGHT BULBS ON BOTH SIDES AT LEAST 5 TIMES IN EACH SIDE. I'VE TALKED TO SUBARU ABOUT THIS AND THEY CANNOT GIVE ME A DEFINITE ANSWER/SOLUTION TO PROBLEM. THEY DID EXTEND WARRANTY TO 10 YEARS REGARDING THIS SO THEY KNOW SOMETHING IS GOING ON BUT DO NOT DISCLOSE TO CUSTOMERS. I'M JUST TRYING TO FIGURE OUT A PERMANENT SOLUTION
| NHTSA ID Number: | 11183929 |
|---|---|
| Consumer Location: | GREENVILLE, SC |
| VIN: | 4S3BMBC63A3**** |
MY CAR WAS SITTING OVERNIGHT AND WHEN I STARTED THE CAR THE CHECK ENGINE LIGHT, STABILITY SKID LIGHT, BRAKE LIGHT, AND CRUISE LIGHT ARE ON. I REPLACED THE GAS CAP AND THESE LIGHTS ARE STILL ON. CRUISE AND BRAKE LIGHTS ARE FLASHING WHILE OTHER LIGHTS ARE JUST ON.
| NHTSA ID Number: | 11181233 |
|---|---|
| Consumer Location: | REEDSVILLE, PA |
| VIN: | 4S3BMBA61A3**** |
WHILE TURNING INTO A PARKING LOT, THE CHECK ENGINE LIGHT, EMERGENCY BRAKE LIGHT, THE CRUISE CONTROL LIGHT AND THE STABILITY CONTROL LIGHT ALL CAME ON AND STARTED BLINKING. PARKED THE CAR AND SHUT OFF THE ENGINE. LET SET FOR AN HOUR. STARTED AGAIN. RAN IT HOME AND ALL LIGHTS PREVIOUSLY INDICATED STAYED ON DOING THE SAME THING. CAR RAN FINE THOUGH IN ALL INSTANCES.
| NHTSA ID Number: | 11174558 |
|---|---|
| Consumer Location: | RUMFORD, RI |
| VIN: | 4S3BMBC60A3**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. STATELINE SUBARU (1451 BRAYTON POINT RD, SOMERSET, MA 02725) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11166302 |
|---|---|
| Consumer Location: | ELLSWORTH, ME |
| VIN: | 4S3BMBA63A3**** |
CAR OFTEN SHUDDERS & STALLS WHEN COMING TO A STOP ON A CITY STREET ALSO WILL SOMETIME STALL WHEN GOING SLOW TO TURN INTO A PARKING SPACE.
| NHTSA ID Number: | 11154227 |
|---|---|
| Consumer Location: | PLAINFIELD, NJ |
| VIN: | 4S3BMBK68A3**** |
WHILE DRIVING THE CAR, IT FREQUENTLY JOLTS, MAKES A SCREECHING NOISE AND IT IS SCARY BECAUSE IT ALSO FEELS AS THOUGH IT MAY SIMPLY TURN OFF. I HAVE CONTACTED THE DEALERSHIP FROM WHICH I PURCHASED THE VEHICLE AND I WAS INFORMED THAT SUBARU IS AWARE OF THE ISSUE AND THAT THEY WOULD LIKELY TAKE CARE OF REPAIRING THE TRANSMISSION ($7,000). HOWEVER, SUBARU HAS CONTACTED ME WITH THE OFFER TO PAY ONLY $2,500 OF THE TOTAL AMOUNT OF THE REPAIR. MY MAJOR CONCERN IS THAT SUBARU RECALLED THESE (CVT) TRANSMISSIONS, BEGINNING WITH 2012 MODELS; HOWEVER, THEY ARE AWARE THAT THE PROBLEM ALSO EXISTS IN THE 2010 OUTBACK AND LEGACY, BOTH OF WHICH MY HUSBAND AND I OWN AND DRIVE, RESPECTIVELY.
| NHTSA ID Number: | 11153115 |
|---|---|
| Consumer Location: | WHITE PLAINS, NY |
| VIN: | 4S3BMFH66A1**** |
TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V626000 (SERVICE BRAKES) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT A REMEDY WAS NOT EXPECTED UNTIL THE SECOND QUARTER OF 2019. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 11151625 |
|---|---|
| Consumer Location: | SOUTH WINDSOR, CT |
| VIN: | 4S3BMBB64A3**** |
ON NIGHT OF NOVEMBER 8, 2018 VEHICLE WAS ON THE HIGHWAY GOING APPROXIMATELY 55 MILES PER HOUR WHEN THE VEHICLE SUDDENLY SHUT DOWN AND WAS UNABLE TO RESTART. VEHICLE TOWED TO SUBARU SERVICE CENTER WHO ADVISED "NO OIL SHOWN ON DIPSTICK, DRAINED OIL FOUND ONLY ABOUT 1/2 QUART IN ENGINE, OIL WAS CONTAMINATED WITH CHUNKS OF METAL, ADDED OIL AND STARTED ENGINE, VERIFIED ENGINE HAD A BROKEN CONNECTING ROD AND ONLY RUNNING ON 3 CYLINDERS. VEHICLE HAS 115,437 MILES ON IT, OIL CHANGE STICK SHOWS DUE AT 114,109, 1,328 OVER DUE FOR OIL CHANGE. RIGHT FRONT HEADLIGHT ASSEMBLY HAS WATER INTRUSION. RECOMMEND REPLACE ENGINE". THE LAST TIME THE OIL WAS CHANGED WAS ON AUGUST 22, 2018 AT A SUBARU SERVICE CENTER WHERE THE VEHICLE WAS MAINTAINED ON A REGULAR BASIS. IT IS EVIDENT THAT THE OIL BURNED OFF DUE TO THE SAME ISSUES IN OTHER SUBARU LEGACY VEHICLES THEREFORE CAUSING THE BROKEN CONNECTING ROD. NHTSA ID #10133527 (POWER TRAIN); NHTSA ID# 10140479 (OIL SEEPAGE); NHTSA ID#10037247 (OIL SEEPAGE ON TURBO HOUSE JOINTS); NHTSA ID#10140477 (TORQUE CONVERTER); SUBARU TECHNICAL BULLETINS: TSB 16-90-13R, TSB 16-103-16R, TSB 16 102-16 AND TSB 16-104-17. OWNER NEVER RECEIVED NOTIFICATIONS OF EXTENSIONS OF WARRANTY ON TRANSMISSION/POWER TRAIN AND SUBARU SERVICE DEALER NEVER ADVISED OWNER DURING ANY OF THE MAINTENANCE APPOINTMENTS THAT THERE WAS AN ISSUE WITH OIL LEAKS AND TRANSMISSION ISSUES. OWNER WAS LEFT IN DANGER ON A DARK HIGHWAY JUST OUTSIDE OF A TUNNEL, WITH NO LIGHTS, NO BATTERY POWER AND STATE TROOPERS HAD TO BE CALLED TO PROTECT THEM UNTIL THE TOW TRUCK ARRIVED. THIS COULD HAVE BEEN A TRAGIC EVENT. WILL COMPILE ALL MAINTENANCE DOCUMENTS AND PROVIDE UPON REQUEST. THANK YOU.
| NHTSA ID Number: | 11150255 |
|---|---|
| Consumer Location: | SIDNEY, ME |
| VIN: | 453BMAA66A1**** |
WHILE DRIVING OUR 2010 SUBARU LEGACY WHICH WE HAD PURCHASED BRAND NEW AND HAS CURRENTLY 95,000 MILES IT STARTED MAKING A LOUD CRUNCHING NOISE COMING FROM THE FRONT CENTER WHEEL AREA AND PULLED HARD TO THE LEFT WHEN BREAKING. WE TOOK IT TO OUR MECHANIC AND A CERTIFIED SUBARU REPAIR SHOP AND THEY BOTH INFORMED US THAT IT'S A TOTALLY LOST AND NOT WORTH REPAIRING THAT THE UNDERCARRIAGE IS ROTTED, SPECIFICALLY AN ISSUE WITH THE LEFT TRAVERSE LINK AREA. THIS IS EXTACTLY THE SAME ISSUE SUBARU HAS HAD IN THE PAST WITH OLDER MODELS. WE CALLED SUBARU AND THERE ARE NO RECALLS YET.
| NHTSA ID Number: | 11133627 |
|---|---|
| Consumer Location: | EAST ROCHESTER, NH |
| VIN: | 4S3BMBG64A3**** |
THE ELECTRONIC PARKING BREAK DOES NOT WORK ON MY AUTOMATIC WHEN I PARK ON AN INCLINE IT JUST BEEP'S AND FLASHES BREAK ON DASHBOARD
| NHTSA ID Number: | 11121691 |
|---|---|
| Consumer Location: | PHILADELPHIA, PA |
| VIN: | 4S3BMBE62A3**** |
TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF LEAKED WATER INTO THE VEHICLE. WATER ALSO LEAKED THROUGH THE FRONT PASSENGER DOOR. IN NOVEMBER OF 2012, THE VEHICLE WAS REPAIRED BY COLONIAL SUBARU (200 W STREET RD, FEASTERVILLE-TREVOSE, PENNSYLVANIA 19053), BUT THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR. GLANZMANN SUBARU (95 OLD YORK RD, JENKINTOWN, PENNSYLVANIA 19046, (215) 249-6326) ADVISED THE CONTACT TO FLUSH THE SUN ROOF TO REMOVE DEBRIS, SUCH AS POLLEN. THE CONTACT STATED THAT THE FAILURE OCCURED A TOTAL OF FIVE OR SIX TIMES SINCE NOVEMBER OF 2012. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 135592085980. THE FAILURE MILEAGE WAS 66,758. **TR CONSUMER STATED WATER ON FLOOR, MILDEW, BOTH SIDES FRONT AND BACK RUGSINCIDENTS 11-28-2012, 07-06-2015, 11-30-2016, 01-19-2018, 08-21-2018. UPDATED 10/26/18*JB
| NHTSA ID Number: | 11115840 |
|---|---|
| Consumer Location: | POMONA, NY |
| VIN: | 4S3BMFG60A1**** |
THE BRAKE PIPES HAVE BEEN RUSTED THROUGH ON MY CAR. THE LOCATIONS IS JUST FORWARD OF OF THE PASSENGER REAR TIRE. SUBARU HAD PLACED A PLASTIC COVER THERE, BUT I BELIEVE IS FAILED TO STOP THE PROBLEM WHICH HAS PLAGUED THEIR CARS SINCE THE 90'S. I AM AWARE OF OTHER RECALLS FOR THIS PROBLEM IN THE SUBARU LINE, BUT CURRENT RECALL STOPS OF 2009 ON THE LEGACY. THE BRAKES STARTED LOSING PRESSURE WHEN I WAS ON MY WAY HOME FROM A STORE A 1/4 MIKE FROM HOME. I WAS ABLE TO GET THE CAR HOME SAFELY.
| NHTSA ID Number: | 11114756 |
|---|---|
| Consumer Location: | AMSTERDAM, OH |
| VIN: | 4S3BMCG62A3**** |
WHEN COMING TO A STOP, THE CAR WILL SOMETIMES STALL. IT ACTS LIKE IT WOULD IF YOU HAD A MANUAL TRANSMISSION AND FORGOT TO PRESS THE CLUTCH. IT DOESN'T HAPPEN ALL THE TIME. SOMETIMES IT'S FINE FOR WEEKS AT A TIME AND THEN WILL DO IT ALL OF A SUDDEN.
| NHTSA ID Number: | 11113214 |
|---|---|
| Consumer Location: | TOMS RIVER, NJ |
| VIN: | 4S3BMFL61A1**** |
THERE WAS A RECALL WITH THIS MODEL AND YEAR AND THEY TOLD ME MY CAR WASN'T INCLUDED IN THE RECALL WHEN ITS DOING EXACTLY WHAT THE RECALL WAS FOR. I HAVE NO HORN, CRUISE CONTROL, NO RADIO CONTROLS AND I DON,T KNOW IF THE AIR BAG WORKS. THIS CAR IS DANGEROUS TO DRIVE AND SUBARU REFUSES TO REPAIR I WAS TOLD IT WOULD BE $200. PLUS JUST TO DIAGNOSE IT WHEN THEY ALREADY KNOW WHAT IT IS. ANY HELP WOULD BE APPRECIATED.
| NHTSA ID Number: | 11099887 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | 4S3BMBG69A3**** |
TORQUE CONVERTER PROBLEM: I WENT TO BOB BAKER SUBARU CARLSBAD, CA THIS 12:10PM, 06/04/18. I TOLD THE SERVICES GUY THAT MY ENGINE SHUT OFF AFTER STEP ON BRAKES AT LOW SPEED. I RESEARCHED AND DOWNLOADED THE DESIGN PROBLEM NOTICE FROM SUBARU, AND HE SAID THE NEED TO DO MORE TESTING ON MY VEHICLE. I WAS WAITING UNTIL 5PM AND HE FINALLY TOLD ME THAT WAS IT. I WAS REPRESENTED THE NOTICE THAT CAME FROM SUBARU COMPANY. WHY HE WAS STILL HESITATE NOT TO FIX IMMEDIATELY AFTER I PRESENTED THE NOTICE. I BELIEVE THAT THEY HAD A LOT OF CUSTOMERS COMPLAINT BEFORE??
| NHTSA ID Number: | 11099972 |
|---|---|
| Consumer Location: | BLOOMSBURY, NJ |
| VIN: | 4S3BMBL64A3**** |
2010 SUBARU LEGACY ' GRAY CAR HAS ROUGH DOWN SHIFTING AS IT COMES TO A STOP. IT VIBRATES OR CLUNKS LIKE FORGETTING TO PUSH IN THE CLUTCH IF THE CAR HAD A STICK SHIFT. CAR STALLS PERIODICALLY. OTHER TIMES THE RPMS DROP AND ENGINE SEEMS TO RECOVER WITHOUT STALLING. WHEN SHIFTING FROM REVERSE TO FORWARD OF FORWARD TO REVERSE THE CAR CHATTERS AND VIBRATES. THIS TYPE OF CHATTER HAS OCCURRED IN ALL SITUATIONS, BUT SEEMS TO BE HAPPEN MORE WHEN HE FRONT WHEELS ARE TURNED AND THE BRAKE IS DEPRESSED. WHILE BACKING OUT OF PARKING SPACE, THEN TURNING TO GO. CAR HAS STALLED A NUMBER OF TIMES. HAPPENS WHEN SLOWING DOWN OR CHANGING GEAR. FRD TO REV. ALL ARE RANDOM OCCURRENCES. THE PROBLEM IS GETTING WORSE AND WORSE. THERE ARE MORE STALLS AND GETTING CLOSER AND CLOSER TOGETHER. THIS IS THE SECOND TIME AND FOR THIS ISSUE. A REPAIR WAS DONE UNDER WARRANTY MAYBE 18 MONTHS AGO. I AM BRINING IT BACK TO SUBARU TODAY. THIS IS THE SAME SYMPTOMS LAST TIME (68K MILES) I WAITED TOO LONG AND CAR BECAME NOT DRIVABLE. THIS IS A KNOWN ISSUE WITH CVT TRANSMISSION IN THIS CAR AND MUST BE RECALLED.
| NHTSA ID Number: | 11083559 |
|---|---|
| Consumer Location: | RAVENNA, OH |
| VIN: | **** |
TL* THE CONTACT OWNS A 2010 SUBARU LEGACY. WHILE OPERATING THE VEHICLE, THE HEAD LAMPS WOULD NOT ILLUMINATE PROPERLY DUE TO A DEFECTIVE HEADLIGHT ASSEMBLY. THE CONTACT INDICATED THAT THE TABS ON BOTH HEADLIGHT ASSEMBLIES WERE FRACTURED, WHICH CAUSED THE LIGHT BULBS TO BECOME UNSECURED AND MOVE WHILE THE VEHICLE WAS IN MOTION AND MAKING TURNS IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CASCADE SUBARU, 4149 STATE RD CUYAHOGA FALLS, OH 44223) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE HEADLIGHTS WOULD NOT FUNCTION PROPERLY, CAUSING A VISIBILITY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
| NHTSA ID Number: | 11080838 |
|---|---|
| Consumer Location: | SOUTHBURY, CT |
| VIN: | 4S3BMCC6XA3**** |
TORQUE CONVERTER- STALLS WHEN COMING TO A STOP
| NHTSA ID Number: | 11065570 |
|---|---|
| Consumer Location: | SEATTLE, WA |
| VIN: | 4S3BMCK69A3**** |
MY WIFE AND I HAD MOVED FROM MILWAUKEE TO SEATTLE IN MARCH 2016. IN APRIL, WE DECIDED TO DRIVE UP TO THE SKAGIT VALLEY 'TULIP FESTIVAL' (NORTH OF THE CITY). WE TOOK MY WIFE'S 2010 SUBARU LEGACY IT WAS A DECENT DAY, BUT NOT WARM ENOUGH TO HAVE THE SUNROOF OPEN. WE DID HAVE THE SHADE OPEN THOUGH AND WERE ENJOYING THE SUN FILTERING IN. ON THE DRIVE UP ON I-5, WE HEARD WHAT SOUNDED LIKE AN EXPLOSION ABOVE US. MY WIFE KEPT HER COMPOSURE, BUT WE HAD TO SLOW DOWN, PULL OVER TO THE RIGHT LANE AND EXIT AS SOON AS WE COULD. WHEN WE STOPPED WE NOTICED A HOLE ABOUT THE SIZE OF A PENNY APPEARING IN THE SUNROOF ABOVE US. THERE WAS SHATTERED GLASS IN THE CUP HOLDERS AND ON THE MIDDLE CONSOLE. WE COULDN'T BELIEVE WHAT HAPPENED - WE WERE DRIVING ON THE FREEWAY, NOTHING WAS ABOVE US AND WE COULDN'T FIND A ROCK OR ANYTHING IN THE CAR. THE AUTO GLASS REPAIR SHOP PUT SOME CLING WRAP ON THE GLASS AND TAPED IT SO WE COULD CONTINUE OUR JOURNEY AND AWAIT INSURANCE. TURNS OUT OUR WI INSURANCE WAS STILL IN AFFECT SO WE ACTUALLY (LUCKILY) HAD IT COVERED UNDER GLASS REPLACEMENT. IT WAS A BIT OF A MESS WORKING WITH INSURANCE, GETTING THE REPLACEMENT GLASS, AND SCHEDULING THE REPAIR WORK, BUT WE'RE JUST THANKFUL WE DIDN'T GET GLASS ON US OR GET IN AN ACCIDENT DUE TO THIS. [XXX] SEATTLE WA **THANKS SO MUCH FOR RAISING THE AWARENESS ON THIS AND HELPING OTHERS. WE APPRECIATE IT AND HOPE THE AUTO COMPANIES OR SAFETY BOARDS DO SOMETHING TO HELP PREVENT THIS IN THE FUTURE!** INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 11042545 |
|---|---|
| Consumer Location: | FAIRFIELD, PA |
| VIN: | 4S3BMBG60A3**** |
TRANSMISSION HAS AN ISSUE WITH LOCK-UP TYPE TORQUE CONVERTER WHERE THE VEHICLE STALLS AT STOPS. TOOK THE VEHICLE TO LAWRENCE SUBARU DEALER IN HANOVER, PA, DEALER REFUSED TO FIX UNDER CURRENT WARRANTY CITING NO ISSUE WITH VEHICLE.
| NHTSA ID Number: | 11025466 |
|---|---|
| Consumer Location: | MEDINA, OH |
| VIN: | 4S3BMBC67A3**** |
TAKATA RECALL
| NHTSA ID Number: | 11022895 |
|---|---|
| Consumer Location: | BELTON, TX |
| VIN: | 4S3BMCB62A3**** |
CAR DROPS RPM AND STUMBLES TO ALMOST STALLING DURING BREAKING AT CITY SPEEDS ALSO DOES THE SAME IN LOW SPEED REVERSE SITUATION LIKE PARKING. DASH LIGHTS UP BUT NO CODE STORED. THIS IS THE THIRD TIME THIS ISSUE HAS PRESENTED ITSELF. I SPOKE TO A DEALER REFERENCE THE REVERSE ISSUE AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE CAR. SUBARU CLAIMS TO BE ONE OF THE SAFEST VEHICLES ON THE ROAD? THIS IS NOT SAFE. THE CHANCE OF BEING REAR ENDED AT HIGHWAY SPEED COULD BE DEADLY!
