Components: AIR BAGS ENGINE
February 28, 2012
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Dynamic Head Restraints | Standard |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 10928352 |
|---|---|
| Consumer Location: | LANCASTER, NY |
| VIN: | 4S4BP61C597**** |
AIR BAGS HAVE BECOME DISABLED DUE TO EITHER THE SWITCH IN THE SEAT OR IN THE OVERHEAD CONSOLE. THE ENGINE ALSO CONSUMES AN ENORMOUS AMOUNT OF OIL (HAS SINCE NEW) ABOUT 2 QUARTS EVERY OIL CHANGE OR 3000 MILES SOMETIMES MORE
| NHTSA ID Number: | 10651873 |
|---|---|
| Consumer Location: | CHESWICK, PA |
| VIN: | 4S4BP61C597**** |
"AIR BAG" WARNING LIGHT IN THE INSTRUMENT PANEL (COMBINATION METER) IS ON. THE AIRBAG LIGHT HAS COME ON SINCE IT HAS BEEN COLD OUT. IT KEEPS ON EVERY COLD DAY. IT IS A SAFETY ISSUE AND IF POSSIBLY NOT DEPLOYING THE SRS TO PROTECT DRIVER AND PASSENGER IN A COLLISION. THIS PROBLEM WAS REPORTED BY MANY DRIVERS OF SUBARU, BUT SUBARU COMPANY IS STILL NO RESPONSE. *TR
| NHTSA ID Number: | 10384950 |
|---|---|
| Consumer Location: | SAINT PAUL, MN |
| VIN: | 4S4BP61C597**** |
ROAD CONDITIONS: POOR, ICY. VEHICLE: 2009 SUBARU OUTBACK WAGON LOADED WITH 4 PASSENGERS (2 ADULT, 2 TEEN, PLUS "LIGHT" LUGGAGE). WHEN THE VEHICLE PASSED OVER AN ICY PATCH, THE CAR SWAYED FROM SIDE TO SIDE VIOLENTLY. ON SUBARU FORUM WEBSITES, THIS TYPE OF LOSS OF CONTROL IS TERMED "GHOST WALKING" WHICH IS AN ODD BUT ACCURATE TERM FOR THE FEEL OF THE SITUATION. I HAVE SEEN MULTIPLE ENTRIES ON THE OWNERS' FORUM WEBSITES DESCRIBING THIS PHENOMENA, AND IT APPARENTLY AFFECTS SEVERAL MODEL YEARS. MY DEALER OFFERS TO RE-ALIGN THE BACK TIRES WHICH MAY FIX THE INSTABILITY PROBLEM (WHICH IS ATTRIBUTED TO "LOAD") BUT WHICH WILL CAUSE ANOTHER PROBLEM: EXCESSIVE TIRE WEAR. THIS IS A DANGEROUS SITUATION. AS SUBARU MARKETS THE CAR FOR THE WINTER DRIVING MARKET, IT NEEDS TO FIX THIS DANGEROUS DESIGN FLAW BEFORE SOMEONE IS KILLED OVER COMPENSATING FOR THE SYSTEM-DRIVEN FISHTAILING. PLEASE NOTE: ALTHOUGH SUBARU ATTRIBUTES THIS TO "LOADING" OF THE VEHICLE, THE CAR WAS NOT LOADED BEYOND STRICTLY NORMAL USE FOR A STATION WAGON. THIS IS AS DANGEROUS AS "SUDDEN ACCELERATION" IN TOYOTA.
| NHTSA ID Number: | 11414611 |
|---|---|
| Consumer Location: | TONAWANDA, NY |
| VIN: | 4S4BP66C097**** |
PREVIOUSLY SUBMITTED COMPLAINT REGARDING MY SUBARU OUTBACK STALLING. I WAS ASSIGNED COMPLAINT NUMBER 11414502 (ATTACHED) BUT WHEN I DIDN'T RECEIVE THE EMAIL, I CHECKED AND IT DIDN'T PULL UP SO I'M RESUBMITTING.
| NHTSA ID Number: | 11414502 |
|---|---|
| Consumer Location: | TONAWANDA, NY |
| VIN: | 4S4BP66C097**** |
THE CAR INTERMITTENTLY BUCKS/CHUGS WHILE DRIVING AND THEN STALLS. ALL THE LIGHTS FLASH ON. IT IS DIFFICULT TO RESTART. IT HAS HAPPENED ON THE HIGHWAY AND LOCAL STREETS. IT ALSO IDLES VERY ROUGH WHEN AT STOPS OR IN PARK AND SHUDDERS LIKE IT WANTS TO STALL - SOMETIMES IT DOES. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. THE FIRST TIME, I WAS STOPPED AT A RED LIGHT AND IT STALLED CREATING A HAZARDOUS SITUATION. MY MECHANIC HAS ATTEMPTED TO FIX IT AND THEN HE HAS TAKEN IT TO THE LOCAL SUBARU DEALERSHIP WHERE IT HAS SPENT ALMOST 2 MONTHS OFF & ON WHILE THEY "FIXED" IT. THEY GIVE IT BACK AND IT IS BACK TO THEM WITHIN A WEEK WITH THE SAME ISSUE. THE LAST TIME THEY REPLACED A MAP SENSOR AND SOME WIRING. THIS IS HAZARDOUS AND THE VEHICLE IS UNSAFE. IT FEELS LIKE THEY JUST KEEP CLEARING OUT THE ERROR AND GIVING IT BACK TO ME.
| NHTSA ID Number: | 11364902 |
|---|---|
| Consumer Location: | ORANGE, VA |
| VIN: | 4S4BP61C197**** |
DASHBOARD IS VERY STICKY AS THOUGH MELTING. NOTICED FOR OVER A YEAR NOW AND GETTING WORSE.
| NHTSA ID Number: | 11329080 |
|---|---|
| Consumer Location: | BIRMINGHAM, AL |
| VIN: | 4S4BP85C194**** |
CAR INTERMITTENTLY STALLS AND IS HARD TO RESTART. HAPPENS RANDOMLY WITH NO CHECK ENGINE LIGHT OR CODE IN THE ECU. HAS HAPPENED ON THE HIGHWAY AT INTERSTATE SPEED AND WHILE STOPPED. WILL NOT RESTART IMMEDIATELY. ROUGH IDLE AT RESTART THEN BACK TO NORMAL. MECHANIC WAS UNABLE TO RECREATE THE PROBLEM AND THUS UNABLE TO REPAIR. CREATES POTENTIALLY DANGEROUS SITUATION WHEN STALLING ON THE HIGHWAY, INTERSECTION, ETC. *TR
| NHTSA ID Number: | 11300598 |
|---|---|
| Consumer Location: | FORT MILL, SC |
| VIN: | 4S4BP66C897**** |
2009 SUBARU OUTBACK STALLING WHILE DRIVING. THE ENGINE TURNED OFF WHILE DRIVING WITH LIGHT ACCELERATION AT LOW SPEEDS (5-20 MPH) WITHOUT WARNING. WARNING LIGHTS FLICKERED ON AND OFF. I WAS ABLE TO RESTART THE CAR. THIS IS A HUGE SAFETY ISSUE TO HAVE THE CAR STALL OUT WITHOUT WARNING. SUBARA SOUTH BLVD DEALERSHIP SAY THEY DO NOT KNOW THE ROOT CAUSE. PRIOR TO THE ABOVE INCIDENCE THE CAR, WHILE DRIVING AT LOW SPEEDS, WOULD OCCASIONALLY SHUDDER AND THE WARNING LIGHTS WOULD FLICKER ON THEN GO OFF. IT FELT LIKE THE CAR WAS GOING TO SHUT OFF BUT IT DIDN'T. NOW IT IS SHUTTING OFF. IT'S COMPLETELY UNSAFE.
| NHTSA ID Number: | 11245213 |
|---|---|
| Consumer Location: | CRESTON, NC |
| VIN: | 4S4BP61C697**** |
WENT TO LOCAL SUBURB DEALERSHIP AND WAS EXPECTING A FREE LOANER VEHICLE BUT WAS NOT AND THAT WAS IN THE RECALL SO THEY LOCAL DEALERSHIP DID NOT DELIVER THE SERVICE THAT THEY WERE SUPPOSED TO FIX FOR THE RECALL!
| NHTSA ID Number: | 11156814 |
|---|---|
| Consumer Location: | WESTWOOD, MA |
| VIN: | 4S4BP61C696**** |
THERE IS A WELL DOCUMENTED FAULTY DESIGN ISSUE THAT LEADS TO FAILURE OF THE WIRING HARNESS (REAR GATE CORD) TO THE REAR WAGON DOOR/GATE OF THIS MODEL SUBARU OUBACK WAGONS. FAILURE OF THE WIRING HARNESS HAS AFFECTED ME WHILE DRIVING THE VEHICLE. AS THIS ISSUE HAS PROGRESSED, MORE AND MORE WIRES BREAK, COMPLETELY SEVERED, AND LEAD TO THE REAR LOCK NOT WORKING, THEN BACKUP LIGHTS NOT WORKING, REAR DEFROSTER NOT WORKING, WIPER NOT WORKING, AND LICENSE PLATE LIGHT NOT WORKING. THIS IS A SAFETY ISSUE, ESPECIALLY THE BACKUP LIGHTS, REAR DEFROSTER, REAR WIPER, AND LOCKING MECHANISM NOT WORKING AT ALL! THESE COMPROMISE VISIBILITY AND CAR SAFETY. THIS FAULTY DESIGN, OR FAULTY MATERIAL CHOICE IS CLEARLY SUBARU'S FAULT: SEVERED ELECTRICAL WIRES, AS A RESULT OF NORMAL USE, SHOULD NOT BE ACCEPTABLE, ESPECIALLY WHEN THEY COMPROMISE SAFETY BY DISABLING BACKUP LIGHTS AND THE REAR LOCK. WHILE THE REPLACEMENT CABLE ITSELF IS ONLY $63, THE SUBARU DEALERSHIPS WANT TO CHARGE OVER $500 IN LABOR. I AM REALLY DISAPPOINTED THAT THERE HAS BEEN NO RECALL, OR SUPPORT ON THIS ISSUE FROM SUBARU OF AMERICA. I CANNOT FIND ANY OFFICIAL RESPONSE FROM SUBARU ON THIS ISSUE. I DON'T THINK IT'S FAIR TO HAVE LOYAL CUSTOMERS LIKE MYSELF, PAY EXCESSIVE LABOR CHARGES TO FIX A SAFETY PROBLEM THAT IS A DESIGN FLAW FROM SUBARU.
| NHTSA ID Number: | 11154040 |
|---|---|
| Consumer Location: | REDDING, CT |
| VIN: | 4S4BP61C697**** |
WHILE DRIVING THE AIRBAG LIGHT COMES ON INTERMITTENTLY. IF CAR IS TURNED OFF AND RESTARTED IT GENERALLY STAYS OFF. RESEARCH STATES THAT THE AIR BAGS WILL NOT DEPLOY IF THIS LIGHT IS ON WHEN AN ACCIDENT. THIS APPEARS TO BE DUE TO PART NEEDING TO BE SOLDERED TO FIX THE PROBLEM. SUBARU SHOULD RECALL THE VEHICLES INVOLVED. THIS IS HAPPENING TO MANY CARS.
| NHTSA ID Number: | 11144981 |
|---|---|
| Consumer Location: | ELMIRA, OR |
| VIN: | 4S4BP61C697**** |
TAKATA RECALL I COMPLIED WITH THE RECALL BY TAKING IT TO KENDALL SUBARU IN EUGENE, OREGON ON MARCH 1, 2018 AND THE VEHICLE HAS NOT YET BEEN REPAIRED. I HAD SPOKEN TO ONE OF YOUR REPRESENTATIVES ABOUT THIS AND SHE GAVE ME A RA#1271579.
| NHTSA ID Number: | 11098473 |
|---|---|
| Consumer Location: | OSTERVILLE, MA |
| VIN: | 4S4BP61CX96**** |
WHEN CAR IS RUNNING, THE RED AIIR BAG WARNING LIGHT ON DASHBOARD CONSOLE STAYS ON. A SUBARU DEALER MENTIONED THE CONTROL MODULE (CIRCUIT BOARD) IN THE OVERHEAD COMPARTMENT CONSOLE WOULD HAVE TO BE REPLACED. I HAVE FOUND THAT THE SOLDERING ON THE CIRCUIT BOARD IS FLIMSY AND PRONE TO CRACKING. APPARENTLY THERE IS A DANGER THAT THE AIR BAGS WILL NOT DEPLOY IF THE WARNING LIGHT IS ON.THERE ARE A NUMBER OF ONLINE FORUMS THAT DETAIL OTHERS HAVING THE SAME ISSUE. THE FORUMS RECOMMENDED FIX IS TO APPLY SOLDER. HERE IS ONE EXAMPLE: HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/109-GEN-3-2005-2009/42574-2006-OBW-AIRBAG-LIGHT-MY-FIX.HTML
| NHTSA ID Number: | 11080213 |
|---|---|
| Consumer Location: | BELMONT, MA |
| VIN: | 4S4BP66C497**** |
CATALYTIC CONVERTER REPLACED ONCE BACK IN 2013. THIS WEEK HAD TO REPLACE FRONT AND REAR CATALYTIC CONVERTER AGAIN DUE TO PROBLEM WITH CATALYTIC CONVERTER. MILEAGE AT 105,000.
| NHTSA ID Number: | 11080217 |
|---|---|
| Consumer Location: | BELMONT, MA |
| VIN: | 4S4BP66C497**** |
VEHICLE WITH ONLY 105 K MILES REQUIRES NEW HEAD GASKET DUE TO LEAK.
| NHTSA ID Number: | 11063762 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 4S4BP61C797**** |
TL-CONTACT OWNS A 2009 SUBARU OUTBACK -- VEHICLE HAS 113,000 MILES ON IT AIRBAG LIGHT HAS BEEN ON FOR TWO WEEKS HAS NOT GONE OFF SINCE . -- 0 RECALLS ASSOCIATED WITH THIS VIN TK HOLDINGS POSTCARD CB
| NHTSA ID Number: | 11062651 |
|---|---|
| Consumer Location: | GRESHAM, OR |
| VIN: | 4S4BP66C697**** |
THE WIRING IN REAR HATCH IN REALLY BAD SHAPE SOME SHOWING THE COPPER AND TWO COMPLETELY BROKE APART. CAUSING THE LATCH NOT TO WORK AND ALARM GOING OFF. REAR WIPER NOT WORKING.
| NHTSA ID Number: | 11048347 |
|---|---|
| Consumer Location: | ATLANTA, GA |
| VIN: | 4S4BP61C797**** |
THE HOOD LATCH HAS FAILED REPEATEDLY CAUSING THE HOOD TO BECOME UNLATCHED WHILE DRIVING, PRESUMABLY RISKING THE HOOD FLYING UP AND IMPAIRING VISIBILITY. A DIFFERENT SUBARU MODEL WAS RECALLED FOR THIS FAILURE BUT NOT THE OUTBACK MODEL (2009 OR OTHER). THIS KEEPS HAPPENING.
| NHTSA ID Number: | 11011485 |
|---|---|
| Consumer Location: | LONDONDERRY, NH |
| VIN: | 4S4BP61C097**** |
INDIVIDUAL WIRES IN THE HARNESS POWERING AND CONTROLLING THE BRAKE, TURN, BACKUP, AND LICENSE PLATE LIGHTS, AND THE REAR WIPER MOTOR AND WASHER PUMP, MAY FAIL WITHOUT WARNING. THIS FAILURE COULD RESULT IN AN REAR END COLLISION OR IMPAIRING VISION OUT THE REAR WINDOW IN INCLEMENT WEATHER. THE POINT OF FAILURE IS INSIDE THE FLEXIBLE RUBBER BOOT PROTECTING THE HARNESS WHERE IT PASSES FROM THE REAR FRAME OF THE MAIN BODY TO THE TOP OF THE REAR LIFT GATE. IT APPEARS THAT REPEATED FLEXING OF THE WIRES INSIDE THE PROTECTIVE BOOT, AS THE REAR LIFT GATE IS OPENED AND CLOSED, WORK HARDENS THE INSULATION AND COPPER WIRES CAUSING THEM TO EVENTUALLY BREAK. SYMPTOMS MAY APPEAR AS STATIC ON THE RADIO, FAILING REAR LIGHTS, AND/OR FAILING REAR WIPER/WASHER MOTORS. IN MY CASE, I EXPERIENCED RADIO STATIC AND A FAILURE OF THE REAR WIPER/WASHER MOTORS. TROUBLE SHOOTING LED ME TO CUT OPEN THE PROTECTIVE BOOT REVEALING THE BROKEN WIRES. FURTHER INSPECTION REVEALED THAT THE WIRE INSULATION WAS BRITTLE IN THE AREA OF THE BREAKS. A SEARCH ONLINE REVEALED THIS IS NOT AN ISOLATED INCIDENT.
| NHTSA ID Number: | 10995462 |
|---|---|
| Consumer Location: | GOODLETTSVILLE, TN |
| VIN: | 4S4BP61CX97**** |
TAKATA RECALL: NO ISSUE YET BUT SCARED TO DRIVE CAR -TKA-16
| NHTSA ID Number: | 10983507 |
|---|---|
| Consumer Location: | STEAMBOAT SPRINGS, CO |
| VIN: | 4S4BP66C897**** |
MY AIRBAG LIGHT ON THE DASHBOARD HAS BEEN TURNING ON AND OFF WITH NO APPARENT CONSISTENCY SINCE THE BEGINNING OF JANUARY. SOMETIMES, ITS ON, SOMETIMES NOT, I MADE AN APPT TO TAKE IT TO A SUBARU DEALER, MONTHS AGO, THEN A COUPLE DAYS BEFORE, IT WENT OFF AND STAYED OFF FOR MANY WEEKS. (I HAD CANCELLED THE APPT.) THEN IT CAME ON AGAIN, SO I TOOK IT TO A SUBARU DEALER THAT DAY AND THEY DIAGNOSED IT AS A PROBLEM WITH THE OVERHEAD MAP LIGHT ASSEMBLY. THEY SCANNED THE SYSTEM AND FOUND CODE 26. APPARENTLY THE AIRBAG SENSOR RUNS THROUGH THAT ASSEMBLY AND THERE IS A CONNECTION THAT WEARS OUT AND BECOMES DISCONNECTED, RESULTING IN THE AIRBAG NOT BEING ABLE TO DEPLOY WHEN NEEDED. THE SUBARU SERVICE REP SAID THAT IS A COMMON PROBLEM AND THEY HAVE MADE MANY OF THOSE REPAIRS. UPON RESEARCHING THIS ON THE INTERNET, I FOUND NUMEROUS COMPLAINTS OF THIS PROBLEM AND THAT SUBARU DEALERS CHARGE BETWEEN $200-$500 TO REPAIR THIS. THERE ARE ALSO VIDEOS AND INSTRUCTIONS ON HOW TO FIX THIS BY TAKING APART THE ASSEMBLY AND RE-SOLDERING THE CONNECTION. MY CONCERN IS THAT THIS SEEMS TO BE HAPPENING TO SUBARUS THAT HAVE LOW MILEAGE AS WELL AS SOME WITH HIGHER MILEAGE. MANY OF THE COMPLAINTS SEEM TO COME FROM PEOPLE WHO LIVE IN AREAS WHERE IT IS VERY COLD IN THE WINTER, WHICH IS MY CASE. I HAVE BEEN TOLD THAT WHEN ILLUMINATED THE AIRBAG WILL NOR DEPLOY. THIS NATURALLY SCARES PEOPLE SO THEY OPT FOR THE REPAIR ASAP. THIS APPEARS TO BE A FREQUENT PROBLEM AND IS A GRAVE SAFETY CONCERN THAT SUBARU SHOULD ADDRESS. I BELIEVE THAT A RECALL SHOULD BE ISSUED!
| NHTSA ID Number: | 10981320 |
|---|---|
| Consumer Location: | SEBASTOPOL, CA |
| VIN: | 4S4BP66C297**** |
THE HEAD GASKETS ON MY VEHICLE HAVE DEVELOPED LEAKS AT JUST OVER 80,000 MILES. THIS IS A FREQUENT (AND KNOWN) PROBLEM WITH THE HEAD GASKETS ON THIS VEHICLE. ALL SUBARU-SPECIFIC MECHANICS, MANY OWNERS OF THIS MODEL AND EVEN SUBARU DEALERSHIP EMPLOYEES HAVE EXPRESSED KNOWLEDGE OF HIGH FAILURE RATES FOR THIS HEAD GASKET AT APPROXIMATELY 80-100K MILE INTERVALS. THIS IS WAY SHORTER LIFE THAN SHOULD OCCUR AND RESULTS IN A $2000 OR GREATER COST OF REPAIR (IN MY CASE, $3200!). SUBARU HAS BEEN AWARE OF THIS DEFECT ON PREVIOUS MODELS AND EVEN HAD CLASS ACTION SUITS RESULTING IN RECALLS FOR PREVIOUS GENERATION OUTBACKS YET HAVE NOT ADDRESSED THE DEFECT.
| NHTSA ID Number: | 10981010 |
|---|---|
| Consumer Location: | OTTER RIVER, MA |
| VIN: | 4S4BP61CX97**** |
POSITIVE WIRE TO THE FUEL PUMP BURNED THROUGH TO THE OPEN GAS TANK LEAVING THE CAR ABLE TO RUN INTERMITTENTLY. THE PLASTIC HOUSING WAS MELTED AND BURNED AND THE WIRING CONNECTOR WAS RUINED. MY CONCERN IS THE HOT WIRE CONNECTOR, HOT ENOUGH TO MELT AND LEAVE THE PLASTIC CONNECTOR BURNED, WAS HANGING INTO THE AREA OPEN TO FUEL. I HAVE PICS. THE CAR WAS RUNNING AND OCCUPIED .
| NHTSA ID Number: | 10969851 |
|---|---|
| Consumer Location: | OJAI, CA |
| VIN: | 4S4BP61C197**** |
I CONTACTED THE LOCAL DEALERSHIP, WHERE WE PURCHASED THIS CAR.THEY TOLD ME THEY DO HAVE THE PARTS BUT ARE NOT FIXING ALL CARS SO I AM ON A LIST AND CAN NOT GET MY CAR IN FOR MANY MONTHS. MEANWHILE MY HUSBAND AND CHILDREN STILL DRIVE THIS CAR. THEY SAID IN AUGUST APPROX. 6 MONTHS AFTER I TRIED TO GET THEM TO FIX IT WE ARE ON THE SCHEDULE.
| NHTSA ID Number: | 10969757 |
|---|---|
| Consumer Location: | WASHINGTON, DC |
| VIN: | 4S4BP66C897**** |
TAKATA RECALL - THE LETTER FROM NHTSA VIA SUBARU RE. THE RECALL WAS MISLEADING. 1. IT SAID THE REPAIR WOULD TAKE APPROX. 1 HOUR 48 MINUTES. IT TOOK ALL DAY. I UNEXPECTEDLY HAD TO LEAVE THE CAR OVERNIGHT AT GREAT INCONVENIENCE TO ME. 2. THE DIRECTIVE NOT TO LET ANYONE RIDE IN THE FRONT PASSENGER SEAT WAS IMPOSSIBLE BECAUSE WE HAVE FOUR PEOPLE AND ONLY ONE CAR! ALSO, THIS OBVIOUSLY MEANS I HAVE BEEN DRIVING A DANGEROUS CAR FOR 8 YEARS! 3. WHEN I COMPLAINED TO SUBARU OF AMERICA THEY SAID THE WORDING OF THE RECALL LETTER WAS ENTIRELY NHTSA'S. ASSUMING SUBARU'S ASSERTION IS TRUE, YOUR COMMUNICATION ABOUT THIS MATTER WAS HORRIBLE, MISLEADING AND FRIGHTENING.
| NHTSA ID Number: | 10945224 |
|---|---|
| Consumer Location: | LYONS, CO |
| VIN: | 4S4BP61C497**** |
THE RED LIGHT ON THE DASHBOARD (WHERE THE SPEEDOMETER IS) FOR DRIVER'S AIR BAG COMES ON WHEN THE TEMPERATURE GOES BELOW ABOUT 44 DEGREES. IT STAYS ON 95% OF THE 8 WINTER MONTHS. I BOUGHT THIS USED (2014) FROM A DEALER, AND TOLD THE SERVICE MANAGER ABOUT IT. HE SAID UNLESS IT COMES ON 100% OF THE TIME, THEN DONT WORRY ABOUT IT. I CAME BACK 1 TIME AND COMPLAINED AGAIN, HOPING A "SENSOR CHECK" MIGHT BE COVERED SINCE I HAD BOUGHT THE EXTENDED WARRANTY ON IT. HE AGAIN SAID "DONT WORRY ABOUT IT." -- THE PASSENGER RED LIGHT ON THE OVERHEAD BOX ALSO STAYS ON ALL THE TIME. IT DOES NOT FLASH OR BEEP UNLESS I HAVE SOME HEAVY BOXES ON THE SEAT, SO I IGNORE IT. I AM JUST WORRIED THAT NEITHER AIR BAG WILL WORK IN AN EMERGENCY. I CANNOT GET AN ANSWER (OR SEARCH) THAT ANSWERS THAT. IT IS FRIGHTENING. WHEN THE CAR IS STARTED, AND WHEN MOVING, THIS HAPPENS. ONLY SHUTTING THE CAR OFF SHUTS OFF THE LIGHT. SPEED, MOVEMENT OR STREET DOES NOT AFFECT IT. IT DOES NOT FLICKER; IT STAYS ON.
| NHTSA ID Number: | 10938409 |
|---|---|
| Consumer Location: | WAUSAU, WI |
| VIN: | **** |
AFTER FUSES BLOWN REPEATEDLY AND REPLACED, REAR WIPER, WASHER PUMP AND LOCK CEASED TO OPERATE FOR PERHAPS A YEAR. RECENTLY THE HEADLIGHTS GOT REAL FUNKY - WOULD NOT OPERATE IN NORMAL "ON" POSITION. BUT THEN SOME STRANGE BEHAVIOR WHEN SHIFTED INTO REVERSE (IGNITION ON WITHOUT STARTING TO ALLOW SHIFTING). HEADLIGHTS STILL NOT LIT IN EITHER OFF OR ON POSITION, BUT THEN CAME ON AS SWITCH MOVED BACK FROM HEADLIGHTS ON TO RUNNING LIGHTS POSITION! I HAPPENED UPON THE VIDEO MENTIONED IN AN EARLIER POST ABOUT REAR WIRING HARNESS ISSUE WHICH EASILY COULD HAVE BEEN RELATED TO WIPER/LOCK ISSUE, SO TOOK A LOOK. INSPECTION REVEALED 11 SEVERED WIRES WITH A CLUMP OF 5 OR SO MELTED TOGETHER AND ANOTHER 3 WIRES NEARLY SEVERED (SEE PHOTOS). DEALER SAYS HE'LL REPLACE WIRING HARNESS FOR $350 -500, AND HAD A SAME GENERATION OUTBACK IN THE SHOP FOR SAME WORK. SERVICE MGR SUGGESTED A CALL TO SUBARU CUSTOMER CARE LINE. IF YOU HAVE GOOFY ELECTRICAL ISSUES, ESPECIALLY IN REAR, CHECK THE WIRING INSIDE BOOT FROM BODY TO DOOR ON UPPER RIGHT SIDE. IT'S NOT EASY TO GET AT AS WIRES ARE SHORT, WHICH MAY HAVE LED TO QUITE A SERIOUS, UM, SHORT. CALL SUBARU BEFORE YOUR HEADLINER IGNITES...
| NHTSA ID Number: | 10937232 |
|---|---|
| Consumer Location: | LEXINGTON, SC |
| VIN: | 4S4BP66C897**** |
"TAKATA RECALL" 9/7/2016 VOICE MAIL SVC.MGR @ LOCAL SUBARU DEALERSHIP ([XXX]), NO REPLY 9/12/2016 CALLED SVC REP TOOK VIN, WILL HAVE SVC ADV CALL ME. 9/13/2016 SVC. ADV. [XXX] CALLED ME - BACK ORDERED AIRBAG, WILL CALL ME BACK. 10/28/2016 CALLED [XXX] DEALERSHIP FOR STATUS, THEY NEVER RETURNED MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 10936415 |
|---|---|
| Consumer Location: | OTTAWA HILLS, OH |
| VIN: | 4S4BP61C897**** |
THE FUEL PIPE FILLER AND VALVE ASSEMBLY FAILED AND ALLOWED GASOLINE TO LEAK. THERE WAS ALSO A LEAK ON THE FUEL PUMP THAT THE DEALER WAS NOT ABLE LOCATE ON THE FIRST TWO ATTEMPTS. THE LEAKS WERE MOST NOTICEABLE WHEN PARKED IN THE GARAGE AND COULD HAVE POSSIBLY CAUSED A FIRE.
| NHTSA ID Number: | 10934699 |
|---|---|
| Consumer Location: | COARSEGOLD, CA |
| VIN: | 4S4BP66C897**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 10934540 |
|---|---|
| Consumer Location: | GOODE, VA |
| VIN: | 4S4BP61C797**** |
WHILE DRIVING THE ENGINE SUDDENLY DIED. LUCKILY WE WERE ON A LIGHTLY TRAVELED ROAD AND WERE ABLE TO PULL OFF TO THE SIDE. THE ENGINE WOULD START, RUN FOR ABOUT ONE SECOND, THEN DIE. WHILE WAITING ON A TOW TRUCK, A GEARHEAD-TYPE FRIEND THAT I HAD CALLED TO TAKE MY WIFE HOME ARRIVED, THOUGHT ABOUT THE PROBLEM A BIT, AND UNPLUGGED THE MAF SENSOR. THE ENGINE RAN GREAT. IT TURNED OUT THAT A DEFECTIVE AIR FILTER HAD ALLOWED DEBRIS TO CLOG THE SENSOR. MY COMPLAINT IS THAT AN INVALID READING FROM A NON-CRITICAL SENSOR SHOULD NOT BE ALLOWED TO PULL THE ENGINE FUEL/AIR/TIMING PARAMETERS SO FAR OFF THAT THE ENGINE WILL NOT RUN. OBVIOUSLY THE ENGINE COMPUTER KNOWS APPROXIMATELY WHAT THOSE VALUES SHOULD BE SINCE IT RAN GREAT WITH THE SENSOR DISCONNECTED. SENSOR READINGS BEYOND WHAT WOULD REASONABLY BE EXPECTED SHOULD BE IGNORED. WE WERE LUCKY THAT WE WERE ON A COUNTRY ROAD WHEN THIS OCCURRED. HAD WE BEEN IN THE MIDDLE LANE OF A BUSY FREEWAY, OR DARTING ACROSS FOUR LANES OF BUSY TRAFFIC, THIS COULD HAVE BEEN A DISASTER. *TR
| NHTSA ID Number: | 10916526 |
|---|---|
| Consumer Location: | SANTA ROSA, CA |
| VIN: | 4S4BP61C497**** |
TAKATA RECALL. ON 7/29/16 WE RECEIVED NOTICE OF THE RECALL FROM SUBARU OF AMERICA. WE CONTACTED HANSEL SUBARU IN SANTA ROSA TO SCHEDULE THE REPLACEMENT. THEY SAID THEY DID NOT HAVE THE REPLACEMENT PARTS AND PUT US ON A WAITING LIST. I'VE TRIED TO CALL THEM AGAIN 10/13/16 & LEFT VOICE MESSAGE, SENT THEM EMAIL 10/14/16. HANSEL IS NOT RETURNING CALLS OR ANSWERING CALLS TO THEIR SERVICE DEPT. I CALLED THE SUBARU OF AMERICA NUMBER TODAY, 10/17/16 AND ONLY GOT A BUSY SIGNAL. AS INSTRUCTED, WE ARE NOT USING THE FRONT PASSENGER SEAT. THIS IS A REAL INCONVENIENCE AND WE ARE FRUSTRATED WITH THE DELAY IN GETTING THE REPLACEMENT..
| NHTSA ID Number: | 10916681 |
|---|---|
| Consumer Location: | FARGO, ND |
| VIN: | 4S4BP63C996**** |
BROUGHT IT TO HONDA DEALERSHIP I PURCHASED IT USED. 18 MONTHS LATER, I'M HAVING THE CURRENT ISSUE. THOUGHT IT WAS AS SIMPLE AS USING WHITE LITHIUM GREASE TO DEAL WITH THE SQUEAK IN THE CLUTCH. THEY SAID IT WAS A RUBBER GASKET THAT IS PART OF THE FOOT PEDAL ASSEMBLY AND THAT THE FOOT PEDAL ASSEMBLY WOULD NEED REPLACING, THE SUBARU DEALER SHIP ALSO CLAIMS THE NOISE TRANSFERS THROUGH THE CLUTCH MASTER CYLINDER FROM THE CLUTCH ASSEMBLY. THE NOISE OCCURS WHEN PUSHING AND RELEASING THE CLUTCH AND IS DRIVING ME MAD. MUSCATELL SUBARU INFORMED ME IT WILL MAKE THIS NOISE AND EVENTUALLY BREAK AND MY CLUTCH WILL THEN BE DIFFICULT IF NOT IMPOSSIBLE TO PUSH. I DON'T WANT TO WAIT FOR THIS TO OCCUR AND ITS AN EXTREMELY EXPENSIVE REPAIR FOR SOMETHING THATS JUST ANNOYING AT THE MOMENT. BUT APPARENTLY THEY'LL HAVE TO LIFT THE WHOLE TRANSMISSION TO HAVE ACCESS TO THE AREA WHERE THE REPAIR WOULD OCCUR. I'VE SEEN EARLIER YEARS OF THIS MODEL HAVE ISSUES LIKE THIS AND SUPPOSEDLY 2009 MODELS HAVE THE ISSUE FIXED, BUT IT SEEMS THAT MY 2009 IS HAVING THIS ISSUE... *TR
| NHTSA ID Number: | 10908423 |
|---|---|
| Consumer Location: | TOLLAND, CT |
| VIN: | 4S4BP61CX97**** |
TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED. THE MECHANIC DID NOT SPECIFY IF THE AIR BAG MODULE OR INFLATER WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
| NHTSA ID Number: | 10898156 |
|---|---|
| Consumer Location: | POUGHKEEPSIE, NY |
| VIN: | 4S4BP66C997**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
| NHTSA ID Number: | 10895391 |
|---|---|
| Consumer Location: | LAFAYETTE, LA |
| VIN: | 4S4BP61C097**** |
AT 37450 MILES, BOTH CV JOINT BOOTS ADJACENT TO THE TRANSMISSION FAILED, CAUSING GREASE TO COAT THE EXHAUST SYSTEM AND THE CATALYTIC CONVERTER. THIS CREATES A FIRE HAZARD. THE VEHICLE WAS PURCHASED NEW IN FEBRUARY 2009 FROM GILES SUBARU. THE VEHICLE HAS NEVER BEEN OFF ROAD AND WAS PURCHASED FOR ITS SUPPOSED SAFETY FEATURES.
| NHTSA ID Number: | 10892413 |
|---|---|
| Consumer Location: | AURORA, CO |
| VIN: | 4S4BP60C797**** |
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 10891884 |
|---|---|
| Consumer Location: | ATLANTA, GA |
| VIN: | 4S4BP85C894**** |
TAKATA RECALL: I RECEIVED NOTICE OF THIS RECALL ON JULY 27, 2016. WITHIN TWO HOURS OF RECEIPT I WENT TO CLASSIC SUBARU OF ATLANTA (7700 ROSWELL RD., ATLANTA, GA) TO DROP OFF MY CAR FOR THIS RECALL. I WAS TOLD THAT THE REPLACEMENT PARTS WERE ON BACK ORDER UNTIL DECEMBER 2016 AND THAT UNTIL THEN I SHOULD CONTINUE TO DRIVE THE VEHICLE WITHOUT ANYONE IN THE PASSENGER SEAT. OVER FIVE MONTHS LEAD TIME TO REPAIR A KNOWN SAFETY RISK SHOULD NOT BE ACCEPTABLE.
| NHTSA ID Number: | 10839288 |
|---|---|
| Consumer Location: | HOT SPRINGS, SD |
| VIN: | 4S4BP66C697**** |
TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH, THE HOOD POPPED UP. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RE-FASTEN THE HOOD. AFTER TRAVELING 100 MILES, THE HOOD POPPED UP AGAIN. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 24,811.
| NHTSA ID Number: | 10837944 |
|---|---|
| Consumer Location: | WEST NEWBURY, MA |
| VIN: | 4S4BP61C497**** |
I RECENTLY FILLED OUT THIS FORM (COMPLAINT # 10837114) CONCERNING MY HOOD LATCH BECOMING UNLATCHED ON ITS OWN. IT HAS HAPPENED AGAIN. AFTER AN APPROXIMATE 16 MILE ROUND TRIP DRIVE I PARKED THE CAR IN THE GARAGE AND NOTED THAT THE HOOD OF THE CAR HAD BECOME UNLATCHED ON ITS OWN. SHOULD I REPORT THIS EVERY TIME IT HAPPENS?
