2013 SUBARU OUTBACK VIN: 4S4BRBKC3D3241875

TBD
Condition
Run & Drive
Damage
Collision
Title
Clear

VIN 4S4BRBKC3D3241875 Decoding Subaru Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

SUBARU

Manufacturer Name

FUJI HEAVY INDUSTRIES U.S.A., INC. (C/O SUBARU OF AMERICA)

Model

Outback

Model Year

2013

Plant City

LAFAYETTE

Trim

Limited +M/R+6CD HK

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant Company Name

SIA

Plant State

INDIANA

Series2

Wagon body style

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

4

Gross Vehicle Weight Rating From

Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Transmission Style

Continuously Variable Transmission (CVT)

Drive Type

AWD/All-Wheel Drive

Engine Number of Cylinders

4

Displacement (CC)

2500.0

Displacement (CI)

152.55936023683

Displacement (L)

2.5

Engine Model

2.5NA U5

Fuel Type - Primary

Gasoline

Engine Configuration

Horizontally opposed (boxer)

Turbo

No

Engine Manufacturer

Subaru

Seat Belt Type

Manual

Curtain Air Bag Locations

1st and 2nd Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2013 SUBARU OUTBACK Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
17.4%

2013 SUBARU OUTBACK Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Pelvis/Torso Driver, Front Passenger
Knee Not Available
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Not Available

Complaints Assosiated with VIN 4S4BRBKC3D3241875

Components: STEERING

December 21, 2018
NHTSA ID Number: 11170059
Consumer Location: LOWVILLE, NY
VIN: 4S4BRBKC3D3****

Summary of Complaint

MY ORB WAS WORKING FULL TIME THAN JUST QUIT WITH WHEELS STRAIGHT, BUT WOULD WORK WITH QUARTER TURN AND NOW WON'T WORK AT ALL

Components: ENGINE

March 01, 2013
NHTSA ID Number: 10783810
Consumer Location: BOZEMAN, MT
VIN: 4S4BRBKC3D3****

Summary of Complaint

SINCE 2013 WE HAVE MADE NUMEROUS TRIPS TO OUR LOCAL SUBARU DEALER COMPLAINING OF 'ENGINE KNOCK'. THE DEALER HAS PROVIDED A WIDE ARRAY OF POTENTIAL 'FIXES' TO STOP THE KNOCKING BUT NONE HAVE WORKED. WE HAVE TRIED EVERYTHING FROM VALVE ADJUSTMENTS TO ADDITIVES TO CHEMICAL 'BATHS' FOR THE ENGINE BUT NOTHING HAS STOPPED THE KNOCKING. MORE THAN ONE SERVICE MANAGER HAS SAID THAT 'KNOCKING' IS NOT GOOD FOR THE ENGINE AND NEEDS TO BE ADDRESSED. HOWEVER, FOR ALL THEIR GOOD INTENTIONS THE PROBLEM HAS NOT BE RESOLVED. WHILE WE APPRECIATE THE DEALER'S EFFORTS WE DID NOT PAY CASH (FULL PRICE) TO PURCHASE A VEHICLE THAT DOES NOT PERFORM TO STANDARD. SEEING THAT ALL 'FIXES' BY SUBARU HAVE FAILED WE WOULD LIKE OUR MONEY BACK FOR THE ORIGINAL PURCHASE PRICE OR HAVE THE CAR REPLACED WITH A NEW SUBARU OUTBACK.

Components: STRUCTURE

August 19, 2021
NHTSA ID Number: 11437381
Consumer Location: ARMADA, MI
VIN: 4S4BRCPC6D3****

Summary of Complaint

The contact owns a 2013 Subaru Outback. The contact stated that while driving at an undisclosed speed, there was a clunking sound coming from the front of the vehicle. The contact stated that the vehicle was pulling to the right while driving. The vehicle was taken to an independent mechanic who diagnosed that the sub-frame had fractured due to severe rust. The subframe was replaced and the failure was remedied. The local dealer and manufacturer were notified of the failure. The failure mileage was 153,800.

Components: VEHICLE SPEED CONTROL FUEL/PROPULSION SYSTEM

September 11, 2021
NHTSA ID Number: 11432631
Consumer Location: BELLINGHAM, WA
VIN: 4S4BRBSC9D3****

Summary of Complaint

Thank you NHTSA for being my voice. We need and appreciate the life saving work you collectively do to keep my family, myself, and others safe on our roads. I need your action. My 2013 Subaru Continuously Variable Transmission valve body is failing. This is a major safety issue because my Subaru risks stalling out and potentially being harmed in a crash causing bodily injury or death to the driver, passengers, and other motorists. This is a known issue with Subaru and the NHTSA. Instead of a recall, Subaru of America opted to extend the warranty to 100,000 miles or 10 years for this safety issue. My car is 8 years old and over 100,000 miles. (I have taken amazing care of my beloved car and have already replaced the short block assembly that was a Service Bulletin under warranty for excessive oil consumption.) My goal, with your assistance, is to hold Subaru accountable to fix this known CVT failure at their cost (Approximately $1,829.94) by honoring my 8 year old car that is within the 10 year portion of the warranty extension. Although it is a known problem for cars over 100,000 miles, Subaru is denying my claim. The verbiage of this Continuously Variable Transmission issue being covered under an extended warranty of “100,000 miles OR 10 years, WHICHEVER COMES FIRST’ is a protection of the manufacturer only. I am compelled to ask you for your help and appreciate your time and advocacy. I can help in any capacity on my end. I am at your service!

Components: PARKING BRAKE

September 03, 2021
NHTSA ID Number: 11431922
Consumer Location: WEST MIFFLIN, PA
VIN: 4s4brbkc2d3****

Summary of Complaint

The contact owns a 2013 Subaru Outback. The contact stated that while parking the vehicle, the parking brake was applied, and the parking brake warning light was illuminated. The parking brake would not disengage when the contact attempted to drive the vehicle. The contact stated that the electric motor for the parking brake had failed. The contact crawled underneath the vehicle and rotated the electric motor 250 times as per the owner’s manual instructions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that the VIN was not included in a recall and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 80,000.

Components: ELECTRICAL SYSTEM FORWARD COLLISION AVOIDANCE

August 11, 2019
NHTSA ID Number: 11428634
Consumer Location: LORRAINE, NY
VIN: 4s4brdpc7d2****

Summary of Complaint

On a handful of occasions while driving, suddenly the car detects an object in front of the car that it believes I will hit. The beeping and object collision detection message appears on my dash. On all these occasions, there has never been on object. One time it automatic to control the vehicle before causing an accident. I don’t remember exactly when this started happening but I thankfully engaged my brakes. This happened while I was on a highway. Luckily, no car was riding closely behind me so I was able it was 2 years ago. There is an option to turn off the detection sensor, but this must be done every time the car is turned on, and I’m afraid I will forget. Moreover, the safety feature being turned off means I don’t have that feature to detect real objects. My biggest concern is that one day I’ll be driving at a higher speed, such as on a highway, and the car will detect an object, engage the brakes and cause me to be in an accident. I can make my car available for inspection upon request. I have not spoken to a local Subaru dealer or independent service center about this yet. My vehicle has not been inspection by the manufacturer, police, or insurance reps yet. No warning lamps, messages or other similar symptoms have occurred. However, this morning my car did auto-start on its own twice and this is the first time I’ve noticed this.

Components: VISIBILITY

July 26, 2021
NHTSA ID Number: 11426498
Consumer Location: LOS ANGELES, CA
VIN: 4S4BRBKC0D3****

Summary of Complaint

The contact owns a 2013 Subaru Outback. The contact stated while his wife was driving 75 mph, the sunroof exploded, and the glass shattered onto the shade guard. The contact stated that his wife veered to the side of the road, where she inspected the vehicle but could not determine the cause of the failure. The contact stated that his wife was able to drive to her destination. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 134,900.

Components: STEERING

April 26, 2021
NHTSA ID Number: 11424197
Consumer Location: HILLSBORO, OR
VIN: 4S4BRDPC6D2****

Summary of Complaint

Power steering failed while driving. Power steering fluid had all leaked out. Luckily car was at a very low speed as steering was quite difficult. Repaired at Subaru dealer who discovered a leak in a metal high pressure line. There was no evidence of external damage to pressure line. Photo showed a hairline crack at the outside of a 90° bend, thus probably a manufacturing defect. Dealer replaced entire steering rack.

Components: PARKING BRAKE

January 08, 2021
NHTSA ID Number: 11422838
Consumer Location: Unknown
VIN: 4s4brcgc3d3****

Summary of Complaint

The contact owns a 2013 Subaru Outback. The contact stated while entering the vehicle, her knee hit the button next to the center console labeled push on/push off parking brake which activated the parking brake. The contact was unable to turn off the button. The vehicle was taken to her son who works as an independent mechanic to release the activated parking brakes. The failure persisted. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is 116,067.

Components: UNKNOWN OR OTHER

May 01, 2021
NHTSA ID Number: 11422408
Consumer Location: BEL AIR, MD
VIN: 4S4BRDSCXD2****

Summary of Complaint

The backup camera began to malfunction (not work) intermittently until it stopped working altogether.

Components: ELECTRICAL SYSTEM ENGINE

June 05, 2021
NHTSA ID Number: 11421239
Consumer Location: PEOTONE, IL
VIN: 4S4BRCGC1D3****

Summary of Complaint

While driving near my home on June 5, 2021, the vehicle simply shut off and simultaneously all the warning lights flashed. I was unable to restart the vehicle after two or three tries. I called a tow service. About an hour later, before the tow truck arrived, I turned the key again, and the car restarted. This occurred in the middle of the roadway and I was lucky no vehicle was being behind me, as a collision could have happened. A local auto repair shop looked at the computer code and found one for a cracked gas cap. The mechanic replaced the gas cap, but stated that it could not have caused the car to cease running. I took the car to a Subaru dealer on June 14, 2021, but the service consultant stated that looking for the problem would be like "going down a rabbit hole" and told me to continue to drive the car until another incident happened.

Components: UNKNOWN OR OTHER ENGINE

August 19, 2019
NHTSA ID Number: 11420772
Consumer Location: MARSHALL, WI
VIN: 4s4brccc7d3****

Summary of Complaint

Last summer I was driving on the interstate. I would say I was on the road for about 1.5 hours, it was a very warm day. I was going about 75 miles an hour and I had sudden total loss of power to the engine. Radio never stopped playing , no check engines lights came on and I could also maneuver the steering wheel. I thankfully was able to get to the side of the road(traffic was heavy). Once my car was almost at a stop the engine regained power. I was able to drive to my destination. No check engine lights ever came on. I took the car to Subaru dealership the next week. They could find nothing wrong with the car. They did notice a speck of debris/fuzz on the mass flow air sensor, they did change that part. Now about one year later I’m having catalytic converters issues and that needs to be changed. I wonder if it is all connected, and I also worry the loss of engine power will happen again. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Components: VEHICLE SPEED CONTROL FUEL/PROPULSION SYSTEM FORWARD COLLISION AVOIDANCE

May 19, 2021
NHTSA ID Number: 11418358
Consumer Location: JACKSONVILLE, TX
VIN: 4S4BRBKC0D3****

Summary of Complaint

Upon entering a parking space,my 2013 Subaru Outback went from idle to full acceleration,hitting a parked,unoccupied truck. Braking had no effect on the car,the air bag did not deploy,and the car did not decelerate until I was able to engage Park-within a few seconds it resumed the idle. The police made a report,car was taken to wrecking yard,and is now at repair facility for possible repair. There were no prior warnings or messages. I was unaware of a safety issue with Subaru and when I contacted my local dealer,I was told they were unaware of any issues. I then did research online and found numerous problems.

Components: SERVICE BRAKES

February 20, 2021
NHTSA ID Number: 11399873
Consumer Location: GAINESVILLE, FL
VIN: 4S4BRCCC6D3****

Summary of Complaint

BRAKE MASTER CYLINDER IS FAILING, ACCORDING TO SUBARU SERVICE MECHANIC. PRIOR 4 YEARS OF SAME MODEL WERE UNDER RECALL FOR MASTER CYLINDER DEFECT, REPLACEMENT. THIS IS TECHNICALLY THE SAME PROBLEM. SUBARU HAS PROVIDED FREE REPLACEMENTS FOR SOME 2013 OWNERS WHO HAD THIS PROBLEM WITH MASTER CYLINDER. SEAL IN MC IS BROKEN.

Components: ENGINE

January 12, 2021
NHTSA ID Number: 11387760
Consumer Location: SAN DIEGO, CA
VIN: 4S4BRCCC9D3****

Summary of Complaint

AT 95,000 SUBARU REPLACED MY TRANSMISSION WHICH WAS COVERED UNDER AN "EXTENDED WARRANTY". IT IS NOW 1.5 YEARS LATER, I HAVE 117,000 MILES AND THEY SAY I NEED ANOTHER NEW TRANSMISSION BUT BECAUSE IT IS OVER 100,000 MILES THEY WILL NOT COVER IT. I HAVE SINCE FOUND COUNTLESS OTHER PEOPLE WITH THE SAME PROBLEM

Components: VISIBILITY

December 27, 2020
NHTSA ID Number: 11385629
Consumer Location: ARDSLEY, NY
VIN: 4S4BRDSC2D2****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED INSIDE THE GARAGE, A CRACK FORMED ON THE UPPER PASSENGER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT HE CHECKED THE SECURITY FOOTAGE AROUND HIS HOME WHERE THE VEHICLE WAS PARKED AND SAW NO EVIDENCE OF AN IMPACT TO THE WINDSHIELD. THE CONTACT STATED THE CRACK IMPAIRED HIS VISIBILITY WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

Components: STRUCTURE

June 14, 2018
NHTSA ID Number: 11376025
Consumer Location: DAYTONA BEACH SHORES, FL
VIN: 4S4BRCSC0D3****

Summary of Complaint

REAR CENTER BRAKE LIGHT LEAKS EVERY TIME IT SPRINKLES AND RAINS CAUSING WATER TO POUR INTO THE REAR COMPARTMENT OF THE VEHICLE AS WELL AS CAUSING RUST IN THE TAILGATE AND OTHER AREAS. ALSO CAUSING MOISTURE AND MOLD IN THE CAR.

Components: POWER TRAIN

October 07, 2020
NHTSA ID Number: 11364048
Consumer Location: THE DALLES, OR
VIN: 4S4BRBCC9D3****

Summary of Complaint

2013 SUBARU OUTBACK. ENTIRE SET OF WARNING LIGHTS CAME ON FIVE MINUTES AFTER STARTED DRIVING VEHICLE. MECHANIC SAID TO HAVE IT TOWED. DIAGNOSIS: CVT TRANSMISSION TOTALLY FRIED AT A MERE 106,600. SHOULD BE ABLE TO GET A LOT MORE MILES FROM THIS TRANSMISSION. LEMON LAW BUT SHOULD BE A RECALL. $8000 REPAIR BILL.

Components: ENGINE

September 28, 2020
NHTSA ID Number: 11362461
Consumer Location: CALEDONIA, MI
VIN: 4S4BRCGC7D3****

Summary of Complaint

THE MOTOR BLEW ON MY 2013 SUBARU OUTBACK WITH ONLY 78K MILES ON IT. THERE WERE NO WARNINGS THERE WAS ANYTHING WRONG JUST STOPPED WORKING AND SHUT DOWN. THE 2013 SUBARU OUTBACK HAS KNOWN ISSUES AND HAD MULTIPLE RECALLS. THIS SHOULDN'T HAPPEN ON A VEHICLE THAT WAS FULLY MAINTAINED AND HAD LESS THEN 100K MILES ON IT.

Components: ENGINE FUEL/PROPULSION SYSTEM

November 12, 2019
NHTSA ID Number: 11360686
Consumer Location: HIGHLANDS RANCH, CO
VIN: 4S4BRCKC0D3****

Summary of Complaint

ON A FREEZING DAY IN NOVEMBER 2019, WHILE RUNNING AN ERRAND FIRST THING IN THE MORNING, MY 2013 SUBARU OUTBACK REVVED AND TRIED TO ACCELERATE WHEN I WAS DRIVING THAT I HAD TO PUSH THE BRAKES DOWN ALL THE WAY TO CONTROL THE SPEED. I PUT THE CAR IN NEUTRAL WHILE PULLING UP TO A STOPLIGHT. IT QUIT REVVING SO MUCH, SO WHEN THE LIGHT TURNED GREEN, I PUT BACK IN DRIVE AND WAS CONTROLLABLE. I LET THE CAR SIT FOR AN HOUR AND DROVE AGAIN TOWARDS OUR LOCAL SUBARU DEALERSHIP. WHILE EN ROUTE, IT REVVED AND ACCELERATED AS BEFORE. I WAS ABLE TO PUT IN NEUTRAL AND IT QUIT REVVING. WHEN I ARRIVED AT THE DEALERSHIP, THE CAR WASN'T REVVING ANY MORE. THE SERVICE TECH SAID UNLESS IT WAS DOING IT WHEN I BROUGHT IN, THEY WOULDN'T BE ABLE TO IDENTIFY. THE CAR HAS NOT REVVED SINCE. HOWEVER, I READ AN ARTICLE ABOUT THIS PROBLEM IN OTHER YEAR OUTBACKS AND WANTED TO MAKE THE NHTSA AWARE.

Components: ELECTRICAL SYSTEM

January 01, 2018
NHTSA ID Number: 11354354
Consumer Location: SANDIA PARK, NM
VIN: 4S4BRCGC4D3****

Summary of Complaint

BACKUP CAMERA SHOWS BLUE SCREEN AND BACKUP GUIDE LINES BUT NO CAMERA IMAGE WHEN TRANSMISSION IS PLACED IN REVERSE. OCCURS INTERMITTENTLY. CAN OCCUR EITHER WHEN VEHICLE IS STATIONARY (E.G., IMMEDIATELY ON PUTTING CAR IN REVERSE) OR IN THE MIDDLE OF BACKING UP. SOMETIMES CAMERA IMAGE WILL COME BACK ON MOMENTARILY OR NOT AT ALL. THIS PARTICULAR VEHICLE HAS THE CAMERA DISPLAY INTEGRATED WITH THE REAR VIEW MIRROR. HOWEVER, THE CAUSE OF THE FAULT IS UNKNOWN TO ME, AND I HAVE NOT BEEN ABLE TO IDENTIFY A PATTERN OF OCCURRENCE. CAMERA IMAGE IS CLEAR AND CRISP WHEN IT DOES APPEAR SO THE PROBLEM IS PRESUMABLY EITHER SOFTWARE RELATED OR PERHAPS A WIRING FAULT. STARTED OCCURRING SEVERAL YEARS AGO.

Components: SERVICE BRAKES

August 28, 2020
NHTSA ID Number: 11352280
Consumer Location: WEST HEMPSTEAD, NY
VIN: 4S4BRBJC5D3****

Summary of Complaint

BRAKE LIGHT FLASHES AND PARKING BRAKE DOES NOT FUNCTION

Components: POWER TRAIN

January 20, 2019
NHTSA ID Number: 11349241
Consumer Location: SPOKANE VALLEY, WA
VIN: 4S4BRCKC6D3****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT ON A SEVERAL OTHER OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AUTONATION SUBARU SPOKANE VALLEY LOCATED AT 10000 E. SPRAGUE AVE, SPOKANE VALLEY, WA 99206 WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION VALVE BODY AND SOLENOID TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.*DT SUBARU CONTRIBUTED $1000 TOWARDS REPAIR AND DEALER SERVICE CENTER REPLACED VALVE BODY AND SOLENOID. AFTERWARDS NOISE FROM THE TRANSMISSION WAS WORSE THAN BEFORE REPAIR AND DEALER NOW REPORTS THAT THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $9,300. SUBARU USA OFFERED ONLY $1,500 TOWARDS THIS REPLACEMENT.*DT*JB*LN*JB

Components: POWER TRAIN

June 26, 2020
NHTSA ID Number: 11342091
Consumer Location: AUBURN, WA
VIN: 4S4BRBHC8D3****

Summary of Complaint

DURING A 120,000 SERVICE AT THE SUBARU DEALER (ODOMETER AT 121,333 MILES) I WAS INFORMED THAT METAL FILINGS HAD BEEN OBSERVED IN THE DIFFERENTIAL FLUID, INDICATING A PROBLEM WITH THE TRANSMISSION. NOT LONG AFTER THAT, MY VEHICLE EXPERIENCED AN ISSUE WITH THE TRANSMISSION. I ACCELERATED TO PASS ON THE FREEWAY, AND AFTER HAVING DONE SO, THE TRANSMISSION KEPT ACCELERATING AND WOULD NOT KICK DOWN FOR ABOUT 5 SECONDS. I TOOK THE VEHICLE INTO AN INDEPENDENT REPAIR SHOP WHERE THEY CONFIRMED THE TRANSMISSION IS INDEED FAILING. THIS EVENT SET UP A POTENTIAL SAFETY ISSUE, AT THE LEAST BEING DISTRACTED IN TRYING TO GET THE TRANSMISSION KICKED DOWN AGAIN, AND, AT MOST, HAVING A FAILURE ON THE THE HIGHWAY, WITH THE POTENTIAL FOR SERIOUS CONSEQUENCES. A TRANSMISSION SHOULD NOT BE GOING BAD AFTER ONLY 121,000 MILES. ALL THE REQUIRED MAINTENANCE AND SERVICING HAD BEEN DONE FOLLOWING SUBARU'S RECOMMENDATIONS. THIS IS A KNOWN DEFECT. SUBARU'S WEAK EXTENDED WARRANTY IS JUST THEIR WAY OF AVOIDING THE COSTS OF FIXING THIS DEFECT, TO THE DETRIMENT OF THEIR CUSTOMERS.

Components: AIR BAGS

December 20, 2019
NHTSA ID Number: 11338594
Consumer Location: BREA, CA
VIN: 4S4BRDJC5D2****

Summary of Complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V001000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE OCEAN SUBARU LOCATED AT 1100 S. EUCLID ST, FULLERTON, CA 92832, BUT WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE AN EMAIL WHEN A LOANER VEHICLE WAS AVAILABLE. THE CONTACT HAD NOT RECEIVED THE EMAIL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Components: POWER TRAIN

March 27, 2020
NHTSA ID Number: 11328163
Consumer Location: LEBANON, NJ
VIN: 4S4BRBKC6D3****

Summary of Complaint

HEARD SOME NOISE COMING FROM THE CAR AND BROUGHT IT TO SUBARU. THEY TOLD ME I NEEDED A NEW TRANSMISSION FOR $9,000. I CHECKED ONLINE AND FOUND THIS TYPE OF TRANSMISSION HAS HAD NUMEROUS PROBLEMS. I ONLY HAVE 129,000 MILES ON THE CAR. I SERVICE IT REGULARLY AS I HAVE DONE ALL MY VEHICLES IN MY LIFETIME. I HAVE NEVER REPLACE A TRANSMISSION ON ANY CAR I OWED IN THE +50 YEARS OF PURCHASING CARS. *TR

Components: EXTERIOR LIGHTING VEHICLE SPEED CONTROL SERVICE BRAKES

June 03, 2020
NHTSA ID Number: 11327068
Consumer Location: MADISON LAKE, MN
VIN: 454BRDLC4D2****

Summary of Complaint

THE WARNING LIGHTS- BRAKES, TIRE PRESSURE, CRUISE CONTROL, ENGINE LIGHTS AND TRACTION CONTROL ALL COME ON AND WON'T GO OFF. HAD THEM RESET BY THE MECHANICS BUT A DAY LATER THEY CAME BACK ON WHILE I WAS DRIVING DOWN THE HIGHWAY FOR NO REASON. CRUISE NO LONGER WORKS AS THE LIGHTS ARE ON. A LOT OF PEOPLE ON LINE SEEM TO HAVE THIS PROBLEM AND I THINK YOU SHOULD MAKE SUBARU ISSUE SOME KIND OF RECALL TO FIX THIS PROBLEM. THANK YOU. *TR

Components: POWER TRAIN ENGINE

May 08, 2020
NHTSA ID Number: 11324773
Consumer Location: KNOXVILLE, TN
VIN: 4S4BRCPC5D3****

Summary of Complaint

THIS CAR GUZZLES OIL, LIKE A QUART EVERY THOUSAND MILES MAKING IT A [XXX] CAR FOR ROAD TRIPS. I BOUGHT THIS FOR ROAD TRIPS SO THANKS SUBARU. IT HAS CVT ISSUES THAT SUBARU WON'T ACKNOWLEDGE OR REPAIR, DANGEROUS ONES TOO SUCH AS LOSS OF POWER WHILE IDLING, AND FEELING THE ENGINE IS GOING TO DIE WHEN IN STOP AND GO TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: POWER TRAIN

April 04, 2017
NHTSA ID Number: 11322115
Consumer Location: ZIONSVILLE, IN
VIN: 4S4BRBCC5D3****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO DREYER & REINBOLD SUBARU (1301 SOUTH, US-31 STE 2, GREENWOOD, IN 46143), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Components: STEERING

January 31, 2015
NHTSA ID Number: 11319422
Consumer Location: PITTSBORO, NC
VIN: 4S4BRBCC9D3****

Summary of Complaint

DIRECTIONAL STABILITY; DIFFICULT TO KEEP CAR CENTERED IN LANE; WANDERS OFF FROM WHERE STEERING IS SET; STEERING WILL NOT CENTER, BUT WILL STAY IN A GENTLE CURVE BY ITSELF UNTIL CORRECTED, THEN WILL WANDER OFF CENTER AGAIN. CONTRIBUTING TO PROBLEM IS TOO MUCH FORCE IS REQUIRED IN A STEERING ACTION TO CORRECT A WANDER CAUSING A SLIGHT OVERSHOOT WHICH NO MATTER HOW CAREFULLY CONTROLLED, CANNOT KEEP THE CAR GOING IN THE CORRECT DIRECTION, WHETHER IN A CURVE OR KEEPING STRAIGHT. THE FASTER THE CAR IS GOING, NATURALLY THE MORE INTENSE THE PROBLEM BECOMES. THE CONSTANT ATTENTION REQUIRED TO ADJUSTING STEERING IS FATIGUING AND HENCE THE CAR IS INHERENTLY UNSAFE. DEALER AND INDEPENDENTS HAVE ALWAYS SAID NO PROBLEM FOUND; ALIGNMENTS MAKE NO DIFFERENCE, NEW TIRES MAKE NO DIFFERENCE. THIS IS A SAFETY ISSUE, AN ENGINEERING FLAW, AND/OR AN ATTEMPT TO HIDE ANOTHER MORE SERIOUS SAFETY OR DRIVABILITY ISSUE. SUBJECTIVELY IT SEEMS TO BE GETTING WORSE OVER TIME.

Components: SERVICE BRAKES ENGINE

March 01, 2020
NHTSA ID Number: 11318151
Consumer Location: BRISTOL, VA
VIN: 4S4BRCCC4D3****

Summary of Complaint

USE MORE THAN A QUART OF OIL A WEEK AND JUST CHANGE BRAKES AND THEY SHIMMY AND JOLT

Components: ENGINE

February 21, 2020
NHTSA ID Number: 11316225
Consumer Location: STUART, FL
VIN: 4S4BRCKC6D3****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE AT A RED LIGHT, THE ENGINE REVVED UP. THE CONTACT TURNED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE RESIDENCE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND LATER WAS TOWED TO SCHUMACHER SUBARU LOCATED AT (3021 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) AND WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,145.

Components: ENGINE

March 01, 2017
NHTSA ID Number: 11315547
Consumer Location: DELAWARE, OH
VIN: 4S4BRCKC8D3****

Summary of Complaint

FOR THE LAST 50K MILES, OIL CONSUMPTION HAS GOTTEN WORSE AND WORSE. NOW IT NEEDS A QT OF OIL EVERY 600 MILES.

Components: AIR BAGS

February 21, 2020
NHTSA ID Number: 11310616
Consumer Location: ITHACA, NY
VIN: 4S4BRBCC6D3****

Summary of Complaint

SUBARU HAS FAILED TO COMPLY WITH THE TAKATA AIRBAG RECALL. I BEGAN BY CALLING THE PHONE NUMBER SUPPLIED ON THE RECALL LETTER, BUT THE OPERATOR THERE PROVIDED NO INFORMATION ABOUT ACCOMPLISHING THIS RECALL. I NEXT TRIED THE SUBARU WEBSITE, UNDER RECALLS. ALTHOUGH THE SITE PURPORTED TO PROVIDE A MECHANISM TO EFFECT THE RECALL, IN FACT IT DID NOT FUNCTION SUCH THAT I COULD SCHEDULE SUCH A REPAIR. THIRD, I TRIED EMAILING SUBARU. AS OF THIS WRITING I HAVE HAD NO RESPONSE. FINALLY, I TRIED CALLING THE SUBARU 800 NUMBER. THEY WERE UNABLE (OR UNWILLING) TO PROVIDE INFORMATION TO EFFECT THE REPAIR.

Components: AIR BAGS SERVICE BRAKES VISIBILITY/WIPER

February 12, 2020
NHTSA ID Number: 11308689
Consumer Location: MILES CITY, MT
VIN: 4S4BRBCC2D1****

Summary of Complaint

MY 2013 SUBARU OUTBACK HAS THREE OPEN RECALLS, NUMBERED 19V009000 (AIRBAG), 18V626000 (PARKING BRAKE), AND 16V694000 (WINDSHIELD WIPER MOTOR). SUBARU OF AMERICA HAS TOLD ME, WITHIN THE PAST WEEK, THAT THE CAR IS UNSAFE TO DRIVE BECAUSE OF THE AIRBAG. I LIVE 138 MILES FROM THE NEAREST SUBARU DEALER. I HAVE GIVEN SUBARU TWO QUOTES, REQUESTED BY THEM, INCLUDING CONTACT INFORMATION AT TWO COMPANIES, FOR TRANSPORTING THE CAR TO THE NEAREST DEALER, RIMROCK SUBARU IN BILLINGS, MT. SUBARU OF AMERICA REFUSES TO CONTACT OR MAKE ARRANGEMENTS WITH THE TWO COMPANIES AND REFUSES TO SCHEDULE THE REPAIRS UNLESS I PAY IN ADVANCE, APPROXIMATELY $1,700.00, FOR ROUND TRIP TRANSPORTATION AND CAR RENTAL, TO GET THE CAR TO THE DEALER AND BACK. SUBARU TOLD ME, IN AN EMAIL TODAY, FEBRUARY 12, 2020, FROM [XXX] OF SUBARU CUSTOMER SERVICE, "MY ABILITY TO ASSIST IS ON A REIMBURSEMENT BASIS. THERE IS NO WORKAROUND FOR THIS." HIS EMAIL IS [email protected] THIS IS AN EXTREME HARDSHIP FOR ME AS I AM RETIRED WITH LIMITED DISCRETIONARY FUNDS. I HOPE YOU CAN CONVINCE SUBARU TO FULFILL ITS LEGAL RESPONSIBILITY TO COMPLETE THESE RECALLS WITHOUT MY FINANCIAL INVOLVEMENT. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Components: ENGINE

February 01, 2019
NHTSA ID Number: 11308612
Consumer Location: BUTLER, PA
VIN: 4S4BRBAC1D1****

Summary of Complaint

THIS CAR IS AN EXTREME OIL BURNER. WE HAVE TO ADD OIL EVERY 1,000 MILES. THERE WAS A LAWSUIT AND SUBARU IS OFFERING TO REPLACE THE ENGINE BLOCK, BUT OUR DEALERSHIP SAYS THE CAR CONTINUES TO PASS THE OIL CONSUMPTION TEST. ALSO, THE CLUTCH JUST WENT OUT AT 58,000 MILES. AFTER AN ONLINE SEARCH, I AM SEEING THIS IS TYPICAL OF THIS CAR.

Components: ENGINE

January 11, 2020
NHTSA ID Number: 11299075
Consumer Location: WHITE SALMON, WA
VIN: 4S4BRBCC5D3****

Summary of Complaint

DATE OF EVENT: 01/11/2020 TIME OF EVENT: 14:00 WHILE ATTEMPTING TO MERGE ONTO INTERSTATE 84 OUR 2013 SUBARU OUTBACK CHUGGED THEN COMPLETELY STALLED, REQUIRING AN EMERGENCY LANE SHIFT ONTO THE SHOULDER TO AVOID ENTERING THE BUSY FREEWAY WITH NO ENGINE POWER. LUCKILY THE CAR STARTED UP AGAIN (ALBEIT VERY ROUGHLY) AND WE WERE ABLE TO LIMP IT TO THE NEXT EXIT TO A LOCATION TO BE TOWED. THIS WAS A VERY INTENSE AND SCARY SITUATION THAT THANKFULLY ENDED IN NO INCIDENT. UPON RESEARCHING THE PROBLEM IT APPEARS THIS STALLING ISSUE IS NOT UNCOMMON YET SUBARU DOES NOTHING TO CORRECT IT. THIS WAS A NEAR MISS THAT I ATTRIBUTE TO A RECALL THAT SHOULD HAVE ALREADY OCCURRED VOLUNTARILY BY THE OEM.

Components: ENGINE

January 03, 2020
NHTSA ID Number: 11296821
Consumer Location: KNOXVILLE, TN
VIN: 4S4BRCAC3D1****

Summary of Complaint

I NEED TO PUT A QUART OF OIL EVERY 250 MILES. I DID AN OIL CHECK WITH GRAYSON SUBARU KNOXVILLE TN, AND THEY TOLD ME THAT THE CAR WAS FINE.

Components: EXTERIOR LIGHTING

June 30, 2019
NHTSA ID Number: 11291661
Consumer Location: MINNEAPOLIS, MN
VIN: 4S4BRDSC0D2****

Summary of Complaint

WATER POURS INTO VEHICLE FROM CENTER REAR BRAKE LIGHT EVERY TIME IT RAINS. BLOOMINGTON SUBARU CONFIRMED ISSUE IS WATER LEAK VIA CENTER REAR BRAKE LIGHT. SOA CONTACTED, NO RESPONSE RECEIVED. ORIGINAL OWNER SINCE NEW, CURRENT MILEAGE IS 30,000. STILL LEAKS.

Components: POWER TRAIN

May 05, 2018
NHTSA ID Number: 11282567
Consumer Location: FARMINGTON, UT
VIN: 4S4BRCCC1D3****

Summary of Complaint

CVT TRANSMISSION MANY ISSUES INCLUDING THE TRANSMISSION OVERHEATING AND CAUSING THE CAR TO COMPLETELY SHUT OFF. PROBLEMS PERSEIST AND DEALERSHIP CAN FIND NOTHING WRONG INITIALLY , BUT THE TRANSMISSION HAS BEEN BECOMING WORSE AND WORSE SICNCE THESE ISSUES STARTED AND THE TRANSMISSION STALLS THE CAR.

SUBARU OUTBACK Sold

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4S4BP61C087338934