Components: STRUCTURE
August 19, 2021
TBD
Condition
Run & Drive
Damage
Normal
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11437381 |
|---|---|
| Consumer Location: | ARMADA, MI |
| VIN: | 4S4BRCPC6D3**** |
The contact owns a 2013 Subaru Outback. The contact stated that while driving at an undisclosed speed, there was a clunking sound coming from the front of the vehicle. The contact stated that the vehicle was pulling to the right while driving. The vehicle was taken to an independent mechanic who diagnosed that the sub-frame had fractured due to severe rust. The subframe was replaced and the failure was remedied. The local dealer and manufacturer were notified of the failure. The failure mileage was 153,800.
| NHTSA ID Number: | 11432631 |
|---|---|
| Consumer Location: | BELLINGHAM, WA |
| VIN: | 4S4BRBSC9D3**** |
Thank you NHTSA for being my voice. We need and appreciate the life saving work you collectively do to keep my family, myself, and others safe on our roads. I need your action. My 2013 Subaru Continuously Variable Transmission valve body is failing. This is a major safety issue because my Subaru risks stalling out and potentially being harmed in a crash causing bodily injury or death to the driver, passengers, and other motorists. This is a known issue with Subaru and the NHTSA. Instead of a recall, Subaru of America opted to extend the warranty to 100,000 miles or 10 years for this safety issue. My car is 8 years old and over 100,000 miles. (I have taken amazing care of my beloved car and have already replaced the short block assembly that was a Service Bulletin under warranty for excessive oil consumption.) My goal, with your assistance, is to hold Subaru accountable to fix this known CVT failure at their cost (Approximately $1,829.94) by honoring my 8 year old car that is within the 10 year portion of the warranty extension. Although it is a known problem for cars over 100,000 miles, Subaru is denying my claim. The verbiage of this Continuously Variable Transmission issue being covered under an extended warranty of “100,000 miles OR 10 years, WHICHEVER COMES FIRST’ is a protection of the manufacturer only. I am compelled to ask you for your help and appreciate your time and advocacy. I can help in any capacity on my end. I am at your service!
| NHTSA ID Number: | 11431922 |
|---|---|
| Consumer Location: | WEST MIFFLIN, PA |
| VIN: | 4s4brbkc2d3**** |
The contact owns a 2013 Subaru Outback. The contact stated that while parking the vehicle, the parking brake was applied, and the parking brake warning light was illuminated. The parking brake would not disengage when the contact attempted to drive the vehicle. The contact stated that the electric motor for the parking brake had failed. The contact crawled underneath the vehicle and rotated the electric motor 250 times as per the owner’s manual instructions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that the VIN was not included in a recall and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 80,000.
| NHTSA ID Number: | 11428634 |
|---|---|
| Consumer Location: | LORRAINE, NY |
| VIN: | 4s4brdpc7d2**** |
On a handful of occasions while driving, suddenly the car detects an object in front of the car that it believes I will hit. The beeping and object collision detection message appears on my dash. On all these occasions, there has never been on object. One time it automatic to control the vehicle before causing an accident. I don’t remember exactly when this started happening but I thankfully engaged my brakes. This happened while I was on a highway. Luckily, no car was riding closely behind me so I was able it was 2 years ago. There is an option to turn off the detection sensor, but this must be done every time the car is turned on, and I’m afraid I will forget. Moreover, the safety feature being turned off means I don’t have that feature to detect real objects. My biggest concern is that one day I’ll be driving at a higher speed, such as on a highway, and the car will detect an object, engage the brakes and cause me to be in an accident. I can make my car available for inspection upon request. I have not spoken to a local Subaru dealer or independent service center about this yet. My vehicle has not been inspection by the manufacturer, police, or insurance reps yet. No warning lamps, messages or other similar symptoms have occurred. However, this morning my car did auto-start on its own twice and this is the first time I’ve noticed this.
| NHTSA ID Number: | 11426498 |
|---|---|
| Consumer Location: | LOS ANGELES, CA |
| VIN: | 4S4BRBKC0D3**** |
The contact owns a 2013 Subaru Outback. The contact stated while his wife was driving 75 mph, the sunroof exploded, and the glass shattered onto the shade guard. The contact stated that his wife veered to the side of the road, where she inspected the vehicle but could not determine the cause of the failure. The contact stated that his wife was able to drive to her destination. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 134,900.
| NHTSA ID Number: | 11424197 |
|---|---|
| Consumer Location: | HILLSBORO, OR |
| VIN: | 4S4BRDPC6D2**** |
Power steering failed while driving. Power steering fluid had all leaked out. Luckily car was at a very low speed as steering was quite difficult. Repaired at Subaru dealer who discovered a leak in a metal high pressure line. There was no evidence of external damage to pressure line. Photo showed a hairline crack at the outside of a 90° bend, thus probably a manufacturing defect. Dealer replaced entire steering rack.
| NHTSA ID Number: | 11422838 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 4s4brcgc3d3**** |
The contact owns a 2013 Subaru Outback. The contact stated while entering the vehicle, her knee hit the button next to the center console labeled push on/push off parking brake which activated the parking brake. The contact was unable to turn off the button. The vehicle was taken to her son who works as an independent mechanic to release the activated parking brakes. The failure persisted. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is 116,067.
| NHTSA ID Number: | 11422408 |
|---|---|
| Consumer Location: | BEL AIR, MD |
| VIN: | 4S4BRDSCXD2**** |
The backup camera began to malfunction (not work) intermittently until it stopped working altogether.
| NHTSA ID Number: | 11421239 |
|---|---|
| Consumer Location: | PEOTONE, IL |
| VIN: | 4S4BRCGC1D3**** |
While driving near my home on June 5, 2021, the vehicle simply shut off and simultaneously all the warning lights flashed. I was unable to restart the vehicle after two or three tries. I called a tow service. About an hour later, before the tow truck arrived, I turned the key again, and the car restarted. This occurred in the middle of the roadway and I was lucky no vehicle was being behind me, as a collision could have happened. A local auto repair shop looked at the computer code and found one for a cracked gas cap. The mechanic replaced the gas cap, but stated that it could not have caused the car to cease running. I took the car to a Subaru dealer on June 14, 2021, but the service consultant stated that looking for the problem would be like "going down a rabbit hole" and told me to continue to drive the car until another incident happened.
| NHTSA ID Number: | 11420772 |
|---|---|
| Consumer Location: | MARSHALL, WI |
| VIN: | 4s4brccc7d3**** |
Last summer I was driving on the interstate. I would say I was on the road for about 1.5 hours, it was a very warm day. I was going about 75 miles an hour and I had sudden total loss of power to the engine. Radio never stopped playing , no check engines lights came on and I could also maneuver the steering wheel. I thankfully was able to get to the side of the road(traffic was heavy). Once my car was almost at a stop the engine regained power. I was able to drive to my destination. No check engine lights ever came on. I took the car to Subaru dealership the next week. They could find nothing wrong with the car. They did notice a speck of debris/fuzz on the mass flow air sensor, they did change that part. Now about one year later I’m having catalytic converters issues and that needs to be changed. I wonder if it is all connected, and I also worry the loss of engine power will happen again. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
| NHTSA ID Number: | 11418358 |
|---|---|
| Consumer Location: | JACKSONVILLE, TX |
| VIN: | 4S4BRBKC0D3**** |
Upon entering a parking space,my 2013 Subaru Outback went from idle to full acceleration,hitting a parked,unoccupied truck. Braking had no effect on the car,the air bag did not deploy,and the car did not decelerate until I was able to engage Park-within a few seconds it resumed the idle. The police made a report,car was taken to wrecking yard,and is now at repair facility for possible repair. There were no prior warnings or messages. I was unaware of a safety issue with Subaru and when I contacted my local dealer,I was told they were unaware of any issues. I then did research online and found numerous problems.
| NHTSA ID Number: | 11399873 |
|---|---|
| Consumer Location: | GAINESVILLE, FL |
| VIN: | 4S4BRCCC6D3**** |
BRAKE MASTER CYLINDER IS FAILING, ACCORDING TO SUBARU SERVICE MECHANIC. PRIOR 4 YEARS OF SAME MODEL WERE UNDER RECALL FOR MASTER CYLINDER DEFECT, REPLACEMENT. THIS IS TECHNICALLY THE SAME PROBLEM. SUBARU HAS PROVIDED FREE REPLACEMENTS FOR SOME 2013 OWNERS WHO HAD THIS PROBLEM WITH MASTER CYLINDER. SEAL IN MC IS BROKEN.
| NHTSA ID Number: | 11387760 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | 4S4BRCCC9D3**** |
AT 95,000 SUBARU REPLACED MY TRANSMISSION WHICH WAS COVERED UNDER AN "EXTENDED WARRANTY". IT IS NOW 1.5 YEARS LATER, I HAVE 117,000 MILES AND THEY SAY I NEED ANOTHER NEW TRANSMISSION BUT BECAUSE IT IS OVER 100,000 MILES THEY WILL NOT COVER IT. I HAVE SINCE FOUND COUNTLESS OTHER PEOPLE WITH THE SAME PROBLEM
| NHTSA ID Number: | 11385629 |
|---|---|
| Consumer Location: | ARDSLEY, NY |
| VIN: | 4S4BRDSC2D2**** |
TL* THE CONTACT OWNS A 2013 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED INSIDE THE GARAGE, A CRACK FORMED ON THE UPPER PASSENGER'S SIDE OF THE WINDSHIELD. THE CONTACT STATED THAT HE CHECKED THE SECURITY FOOTAGE AROUND HIS HOME WHERE THE VEHICLE WAS PARKED AND SAW NO EVIDENCE OF AN IMPACT TO THE WINDSHIELD. THE CONTACT STATED THE CRACK IMPAIRED HIS VISIBILITY WHILE DRIVING. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
| NHTSA ID Number: | 11376025 |
|---|---|
| Consumer Location: | DAYTONA BEACH SHORES, FL |
| VIN: | 4S4BRCSC0D3**** |
REAR CENTER BRAKE LIGHT LEAKS EVERY TIME IT SPRINKLES AND RAINS CAUSING WATER TO POUR INTO THE REAR COMPARTMENT OF THE VEHICLE AS WELL AS CAUSING RUST IN THE TAILGATE AND OTHER AREAS. ALSO CAUSING MOISTURE AND MOLD IN THE CAR.
