Components: VEHICLE SPEED CONTROL ELECTRONIC STABILITY CONTROL ENGINE
January 03, 2020
TBD
Condition
Run & Drive
Damage
Normal
Title
Clear
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger, Rear Seat |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Driver, Front Passenger |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 11297788 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | JF2GPAVC3D2**** |
CHECK ENGINE LIGHT, OIL TEMP, ABS LIGHT, CRUISE CONTROL LIGHT, TRACTION CONTROL LIGHT AND ABS LIGHT TURNED ON AT 90,000 MILES. HAD VEHICLE SERVICED BY 2 DIFFERENT MECHANICS AND TRANSMISSION CODES STILL APPEAR.
| NHTSA ID Number: | 11420138 |
|---|---|
| Consumer Location: | SCRANTON, PA |
| VIN: | jf2gpacc6d1**** |
On October 31 2020, The AC compressor on my vehicle caught fire while I was driving. This caused a foul odorous smoke to fill the cabin of my vehicle which was cough inducing and limited my vision. The air conditioner was not on at this time because of pleasant ambient temperatures outside. I no longer have this part because it was replaced at the dealership along with the serpentine belt that was damaged due to the fire. There was no warning light or noticeable change in the vehicle driving before the incident. I was unaware that I could report this incident until I found this website today.
| NHTSA ID Number: | 11420201 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JF2GPAVC8D2**** |
The key will not come out of the ignition when the vehicle is in park. Sometimes it has to sit a few minutes before I can remove it. Sometimes it has to sit for many hours before I can remove it. I've been dealing with it for 10 months.
| NHTSA ID Number: | 11418803 |
|---|---|
| Consumer Location: | COARSEGOLD, CA |
| VIN: | JF2GPAVC5D2**** |
The contact owns a 2013 Subaru Crosstrek. The contact stated while driving 60 mph, the sunroof exploded causing glass shards to fall onto the contact. There was no injury sustained. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer where it was inspected. The contact was informed that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact was informed that the part was on backorder. The failure mileage was approximately 89,000.
| NHTSA ID Number: | 11415955 |
|---|---|
| Consumer Location: | SAINT AUGUSTINE, FL |
| VIN: | JF2GPAVC7D2**** |
I PURCHASED 2013 SUBARU CROSSTREK I AM 2ND OWNER, I NEVER SEE ANY PROBLEM FOR ENGINE LIGHT CHECK AND END UP CONTROL CURISE BLINKING AND SUBARU WILL NOT PROVIDED ANY RECALL FOR TRANSMISSION ISSUE IT'S NOT SAFE TO DRIVING THEY SAID ONLY WILL WARRANTY UNDER 100K THAT UNFAIR THIS NOT SAFE CAR AND SO MANY COMMON ISSUE TRANSMISSION ON SUBARU. IT'S FIRST MAKE 2013 ON CROSSTREK HOW IT'S EXPECT UNDER 100K MILES... SHOULD RECALL FOR TRANSMISSION FIX
| NHTSA ID Number: | 11414795 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JF2GPACC7D2**** |
I CAN"T REMOVE THE KEY FROM THE IGNITION WHEN THE CAR IS PUT IN PARK. THIS ISSUE WARRANTS A RECALL. THIS IS CAUSED BY PROBLEMS WITH THE PARK-RANGE SWITCH ACROSS SEVERAL SUBARU MODELS FROM 2012-2018. SUBARU ISSUED SERVICE BULLETIN 16-112-18R REGARDING THIS ON 3/15/18. THIS IS A WELL KNOWN ISSUE BY OWNERS, DEALERSHIPS AND SUBARU OF AMERICA (SOA). NUMEROUS CAR FORUMS AND BLOGS ADDRESS OWNERS' STEPS TO GET THIS REPAIRED. THE SOLUTIONS OFFERED BY THE DEALERS RANGE FROM ' YOUR CAR IS OUT OF WARRANTY AND IT WILL RUN HUNDREDS OF DOLLARS TO FIX' TO ' YES THIS IS A KNOWN ISSUE BRING IT IN AND WE WILL REPLACE IT NO CHARGE'. SOA'S RESPONSE TO OWNERS VARIED FROM 'WE WILL TAKE CARE IT TO WE'LL HAVE TO SEE IF WE CAN HELP YOU OUT'. MY DEALER'S RESPONSE WAS '$700 TO REPAIR ' YOU MIGHT CALL SOA TO SEE IF THEY CAN HELP OUT.' I DID CALL SOA AND THEY TOLD ME TO SET UP AN APPOINTMENT WITH THE DEALER AND LET THEM KNOW WHEN IT WAS ' BUT DID NOT OFFER ANY HELP ON THE COST AT THAT POINT. IT DOES APPEAR THAT SOA WILL COVER THE COST BUT YOU MAY NOT BE TOLD THAT INITIALLY. FORTUNATELY/UNFORTUNATELY THERE IS A QUICK FIX EASILY FOUND ONLINE THAT YOU CAN DO IN LESS THAN 5 MINUTES BY DISCONNECTING THE SWITCH TO THE IGNITION. THIS SOLVES THE PROBLEM OF THE STUCK KEY BUT ALSO DISABLES THE CHIME IF YOU LEAVE THE KEYS IN THE IGNITION AND ALSO ALLOWS YOU TO EXIT THE VEHICLE IF THE CAR IS NOT IN PARK. SO NOW, IF YOU ARE NOT CAREFUL, YOU CAN LOCK YOUR KEYS IN THE CAR AND IF THE CAR IS NOT IN PARK OR THE HAND BREAK IS NOT ENGAGED YOUR CAR WILL ROLL AWAY. I HAVE DONE THE QUICK FIX ' BUT EVEN WITH ALL SORTS OF WAYS TO HELP ME REMEMBER I AM NOT COMFORTABLE.. THIS IS A SAFTEY ISSUE. WHEN I MENTIONED THE FIX TO SOA AS CAUSING A SAFETY ISSUE THEY SAID THAT WAS MY PROBLEM NOT THEIRS. REALLY? MY CAR IS S 2013 AND I WILL NOT COMMIT TO $700 AT THE DEALER WITHOUT KNOWING IF SOA WILL PAY.
| NHTSA ID Number: | 11407085 |
|---|---|
| Consumer Location: | WOODSTOWN, NJ |
| VIN: | JF2GPAVCXD2**** |
HILL DESCENT, SWAY CONTROL, ABS LIGHTS CAME ON AT THE SAME TIME ON THE WAY TO WORK, I WAS COMING OF AN EXIT. I HAD THE CODES CHECKED AND NOTHING WAS SHOWING. OVER A MONTH LATER, THE CHECK ENGINE AND TRANSMISSION TEMP LIGHTS CAME ON MY TO WORK. I IMMEDIATELY TURNED AROUND AND PARKED MY CAR. TRANS TEMP LIGHT WAS BLINKING. A FEW DAYS LATER I HAD IT TAKEN TO A SUBARU DEALERSHIP FOR SERVICE. I PAID FOR A DIAGNOSTIC. THE RESULT WAS A $1600 BILL FOR A VALVE BODY KIT, TRANS COVER GASKET, O-RING, TRANS BODY WIRING HARNESS.
| NHTSA ID Number: | 11387829 |
|---|---|
| Consumer Location: | KISSIMMEE, FL |
| VIN: | JF2GPAVC1D2**** |
I HAVE MAINTAINED MY VEHICLE SINCE PURCHASE, ALWAYS COMPLETE ROUTINE MAINTNENCE AND AS I WAS ON A TRIP, ALL OF MY LIGHTS CAME ON. I FLUSHED TRANSMISSION AND THEY CAME BACK ON. I HAVE RESEARCHED MY ISSUE AND IT IS COMMON WITH THIS YEAR. SUBARU EVEN EXTENDED WARRANTY WITH THESE YEARS, YET HAS RECALLED ANY OF THE PARTS RELATED TO THE CVT TRANSMISSION. I HAD NO ISSUES, NO WARNING, WAS JUST DRIVING AND EVERYTHING CAME ON.
| NHTSA ID Number: | 11383589 |
|---|---|
| Consumer Location: | LAWRENCEVILLE, GA |
| VIN: | JF2GPAGCXDH**** |
TRANSMISSION VALVE BODY FAILED, SOLENOID 2 FAIL, AFFECTS TRACTION CONTROL, STABILITY CONTROL, ABS, AND HILL START CONTROL. CAUSES TRANSMISSION TEMPTS TO OVERHEAT.
| NHTSA ID Number: | 11382857 |
|---|---|
| Consumer Location: | YONKERS, NY |
| VIN: | JF2GPACC6DH**** |
THERE IS A LITTLE SPACE BETWEEN THE BRAKE LAMP SWITCH AND BRAKE THAT HAS MY BRAKE LIGHTS CONSTANTLY ON. WHILE I AM DRIVING IF I DON'T KEEP MY LEFT FOOT UNDER THE BRAKE PEDAL AND PUSHING IT UP THEN THE BRAKE LIGHTS WILL CONSTANTLY BE ON. IF I DON'T KEEP MY FOOT THERE THEN SOMETIMES WHEN I AM GOING UP A HILL OR DRIVING THE CAR WILL DROP RPMS AND THEN I HAVE TO PUT MY FOOT UNDER THE BRAKE AND PUSH IT UP AGAIN. ALSO, WHEN DRIVING THE HILL ASSIST LIGHT, ON THE DASHBOARD WILL TURN ON AND THE CAR WILL ROLL DOWN THE HILL ANY DIRECTION WHEN IN REVERSE OR DRIVE BECAUSE OF THE SWITCH. I HAD GONE TO SUBARU TO DO THE RECALL FOR THE BRAKE LAMP SWITCH AND THEN A FEW WEEKS AFTER THIS ISSUE BEGAN TO OCCUR.
| NHTSA ID Number: | 11374394 |
|---|---|
| Consumer Location: | PASO ROBLES, CA |
| VIN: | JF2GPACC0DH**** |
BREAK LIGHTS TURN ON BY THEMSELVES WHEN CAR IS OFF. ALSO HAS IT DONE IT TWICE WERE I TOOK A SECOND TO RESPOND TO THE GAS PEDAL
| NHTSA ID Number: | 11372655 |
|---|---|
| Consumer Location: | GREENVILLE, SC |
| VIN: | JF2GPACC1D1**** |
ON TWO OCCASIONS WHILE TRAVELING OVER 70 MPH ON I-26 OUTSIDE OF COLUMBIA, SC THE VEHICLE'S ELECTRIC SYSTEM APPEARED TO MALFUNCTION AND VEHICLE DIED IMMEDIATELY. THE CLOCK, FUEL ECONOMY READINGS, AND RADIO SHUT OFF. THE VEHICLE STALLED AND HAD TO BE MANEUVERED TO THE SHOULDER OF THE INTERSTATE WITH NO ACCELERATION CAPABILITY OR POWER STEERING. THE VEHICLE WAS CAPABLE OF BEING RESTARTED. ON THE FIRST OCCASION, I RESTARTED THE VEHICLE AND THERE WERE NO FAULTS, ERRORS OR ANYTHING NOTED SO I CONTINUED TO DRIVE, ASSUMING IT WAS A ONE TIME EVENT. THE SECOND TIME, THE SAME PROBLEM HAPPENED AND THEN A CHECK ENGINE LIGHT APPEARED. FOLLOWING THE SECOND TIME, CHECK ENGINE ILLUMINATED, AS WELL AS THE TRACTION CONTROL LIGHT, AND THE CRUISE CONTROL IMAGE WAS BLINKING. PRIOR TO ALL OF THESE PROBLEMS, I WAS HAVING MAY ISSUES ENGAGING THE CRUISE CONTROL AND TRIED MULTIPLE BUTTON SEQUENCES TO MAKE CRUISE CONTROL WORK. I WAS ABLE TO GET VEHICLE TO AUTOPARTS STORE WHERE CODE READ P0021. TO GET SAFELY HOME, THE AUTOPARTS STORE RECOMMENDED THAT I DO A RESET BY DISCONNECTING BATTERY AND TURNING OFF ALL ELECTRONICS. THIS WORKED AND I HAVE DRIVEN SINCE WITHOUT THE SAME EVENT. THIS COULD EASILY HAVE BEEN FATAL AND MUST BE INVESTIGATED.
| NHTSA ID Number: | 11354846 |
|---|---|
| Consumer Location: | CONLEY, GA |
| VIN: | JF2GPAGC4D2**** |
TVEHICLE BOUNCES EVEN WHEN GOING OVER SMOOTH ROADS. ENGINE SEEM TRY TO STALL WHILE IDLED IN DRIVE MODE. ROUGH STARTING OF VEHICLE MAKES NOISES UNTIL WARMS. VEHICLE HAS LESS THAN 55,000 MILES
| NHTSA ID Number: | 11354510 |
|---|---|
| Consumer Location: | OGDEN, UT |
| VIN: | JF2GPACCXDH**** |
VEHICLE WAS IN MOTION ON A STRAIGHT PORTION OF THE INTERSTATE. SPEED WAS APROX. 70 MPH AND AMBIENT TEMP. APROX. 70 F. FRONT PASSENGER SIDE MAIN WINDOW SHATTERED. NO OBJECT WAS OBSERVED TO HAVE HIT WINDOW PRIOR TO IT SHATTERING.
| NHTSA ID Number: | 11341371 |
|---|---|
| Consumer Location: | OMAHA, NE |
| VIN: | JF2GPAVC7D2**** |
THE KEY GETS STUCK AND I CAN'T GET IT OUT I HAVE LOOKED THIS UP AND SO MANY PEOPLE HAVE THE SAME ISSUE
| NHTSA ID Number: | 11341024 |
|---|---|
| Consumer Location: | PUKALANI, HI |
| VIN: | JF2GPACC1D2**** |
SLOW STARTING WHEN TURNING OVER FROM STOP/PARK/COLD/HOT. EXCESSIVE OIL USE AFTER EACH 3,000 MILES. NO LIGHT WARNING FOR LOW OIL DISPLAYS. ENGINE BOGS OR ALMOST STALLS WHEN GIVING GAS. USUALLY WHEN AIR CONDITIONING IS RUNNING. THIS STARTED TO OCCUR AFTER I HAD THE VALVE SPRING RECALL TAKEN CARE OF. AND ALL IGNITION COILS REPLACED. THE IGNITION COILS CAUSED EXCESSIVE STALLING DOWNHILL TO UPHILL AT VARIOUS SPEEDS YET USUALLY OCCURRED WHEN APPLYING GAS FROM SLOW TO MID-SPEED WHEN APPLYING GAS. MY THOUGHT WERE IT WAS DUE TO THE RECALL BUT EVIDENTLY HAD NOT RELATION. AS PER SUBARU DEALER ON MAUI. REAR WHEEL BEARING REPEATEDLY REPLACE. 3 TIMES IN ONE 1 AND A HALF YEARS. START WITH WITH WINDING NOISE THEN GETS WORSE VERY QUICKLY. WITHIN 1 TO 2 MONTHS. FELT /FEELS VERY UNSAFE. DRIVING AT SLOWER SPEED OKAY AT THE RANGE OF 45-60 MPH NOISE IS VERY PREDOMINATE. THUS REQUIRING TO DRIVE AT SLOWER SPEEDS THAN REQUIRED, I BOUGHT THIS CAR USED. IN THE COURSE OF LESS THAN 2 YEARS I HAVE HAD ALL THESE ISSUES. ALL THESE ISSUES WHERE IN THE COURSE OF BETWEEN 2018 AND 2020.
| NHTSA ID Number: | 11337667 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JF2GPAVC6DH**** |
I HAD A RECALL DONE ON AN ENGINE SPRING IN AUGUST. AT THE END OF JUNE I EXPERIENCE POWER LOSS AND BLOW BACK. I HAVEN'T HAD IT CHECKED YET BUT I'VE SEEN MULTIPLE COMPLAINTS OF ENGINE FAILURE AFTER THIS RECALL. I'M WONDERING IF MINE FITS.
| NHTSA ID Number: | 11328065 |
|---|---|
| Consumer Location: | GARDNER, MA |
| VIN: | JF2GPACC9D1**** |
FOLLOWING THE VALVE SPRING RECALL REPAIR, ENGINE SPUTTERS AND HESITATES AT STOP LIGHTS AND IN SLOW MOVING TRAFFIC, AND ENGINE CONSUMES 800% SINCE THE REPAIR. NO PROBLEMS BEFORE VALVE SPRING RECALL REPAIR WAS PERFORMED AT THE DEALERSHIP, DESTROYING AN OTHERWISE GOOD CAR. *TR
| NHTSA ID Number: | 11327410 |
|---|---|
| Consumer Location: | SEASIDE, CA |
| VIN: | JF2GPAWCXD2**** |
AFTER PUTTING THE CAR IN PARK UNABLE TO REMOVE THE KEY FROM IGNITION, KEY GETTING STUCK IN IGNITION. *TR
| NHTSA ID Number: | 11325667 |
|---|---|
| Consumer Location: | MILPITAS, CA |
| VIN: | JF2GPACCXDG**** |
I RECENTLY SWITCHED TIRES FROM WINTER TO SUMMER TIRES. I BROUGHT IN MY SUBARU INTO THE FREMONT SUBARU SERVICE CENTER FOR SERVICE. I WANTED TO CHECK ALL THE NUTS HOLDING THE TIRE ON WERE PROPERLY TORQUED. I TRUSTED THEM TO DO A GOOD JOB, A COUPLE DAYS LATER WHILE PULLING OUT OF MY DRIVEWAY I WAS ROLLING DOWN THE ROAD WHEN I HEARD A THUMPING NOISE. ONE OF THE NUTS WAS MISSING FROM THE TIRE AND ALL THE NUTS ON THE FRONT TIRE WERE EXTREMELY LOOSE. THIS IS DANGEROUS AND I AM GLAD MY TIRE DID NOT FALL OFF AT HIGH SPEED. *TR
| NHTSA ID Number: | 11323274 |
|---|---|
| Consumer Location: | HIGHLAND, UT |
| VIN: | JF2GPAKC0D2**** |
OUR SUBARU CROSSTREK RECENTLY HAD A SENSOR ISSUE CAUSING THE CAR TO THINK IT WASN'T IN PARK WHEN IT WAS IN FACT IN PARK. THIS CAUSED THE IGNITION TO NOT RELEASE THE KEY PROPERLY, WHICH MEANT YOU COULD NOT LEAVE THE CAR UNLESS YOU LEFT THE KEY IN THE IGNITION AND DIDN'T LOCK IT. THIS IS APPARENTLY A COMMON PROBLEM ON SUBARUS BASED ON TALKING WITH SERVICE REPS AND SEARCHING THE INTERNET. WHY THIS HAS NOT BEEN RECALLED, I AM NOT SURE. THE REPAIR FOR THIS LITTLE SENSOR WAS QUITE EXPENSIVE. $449.00
| NHTSA ID Number: | 11321873 |
|---|---|
| Consumer Location: | CALDWELL, ID |
| VIN: | JF2GPAGC3D2**** |
HIT A RATHER LARGE BUMP, NO DAMAGE TO CAR. SIDE CURTAIN AIR BAGS DEPLOYED AND SCRATCHED MY NECK PRETTY BAD. I FEEL THAT THE IMPACT OF THE BUMP DID NOT EVEN CLOSE TO JUSTIFY A DEPLOYMENT. I WAS DRIVING AT ABOUT 40MPH
| NHTSA ID Number: | 11311734 |
|---|---|
| Consumer Location: | MONTPELIER, VA |
| VIN: | JF2GPACC4D2**** |
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. THIS COULD CAUSE THE WHEEL TO FALL OFF.
| NHTSA ID Number: | 11311735 |
|---|---|
| Consumer Location: | MONTPELIER, VA |
| VIN: | JF2GPACC4D2**** |
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.
| NHTSA ID Number: | 11311736 |
|---|---|
| Consumer Location: | MONTPELIER, VA |
| VIN: | JF2GPACC4D2**** |
RUMBLE NOISE COMING FROM REAR OF VEHICLE WHILE DRIVING. UPON INSPECTION, IT WAS FOUND THAT LEFT WHEEL BEARING AND HUB ASSEMBLY AND BRAKE BACKING PLATE NEEDED REPLACED. WITHOUT REPLACEMENT, WHEEL COULD FALL OFF.
| NHTSA ID Number: | 11290645 |
|---|---|
| Consumer Location: | SALEM, NY |
| VIN: | JF2GPAGC7D2**** |
I HAD THE BRAKE LAMP SWITCH RECALL PERFORMED IN MAY OF 2019 AND NOW ALL OF A SUDDEN MY BRAKE LIGHTS ARE TURNING ON ALL OF A SUDDEN BY THEMSELVES AT NIGHT TIME. THE CAR IS PARKED, NOT RUNNING AND LOCKED. I THINK I HAVE RECEIVED A DEFECTIVE SWITCH. WHEN I NOTICE THIS I MUST GO OUTSIDE AND STEP ON THE BRAKE TO TURN THEM OFF. THIS HAS HAPPENED 3 DIFFERENT TIMES THIS MONTH.
| NHTSA ID Number: | 11287482 |
|---|---|
| Consumer Location: | DOBBS FERRY, NY |
| VIN: | JF2GPACC8D2**** |
AFTER TAKING MY VEHICLE INTO DEALERSHIP FOR VALVE SPRING RECALL, SERVICE REP ALSO SUGGESTED OIL CHANGE AT SAME TIME. I AGREED. AS SOON AS I DROVE IT OFF THE DEALERSHIP LOT, CHECK OIL LIGHT CAME ON. I IMMEDIATELY RETURNED CAR TO HAVE IT CHECKED BUT DEALERSHIP SAID OIL WAS FULL, PROBABLY FAULTY SENSOR AND SENT ME AWAY WITHOUT FULLY CHECKING THE CAR. CHECK OIL LIGHT WOULD INTERMITTENTLY LIGHT UP WHEN DRIVING LOCALLY. THEN ENGINE TAPPING SOUND AND CHECK ENGINE LIGHT STARTED A FEW WEEKS LATER WHILE DRIVING LOCALLY BUT INDICATOR LIGHTS WOULD TURN OFF FOR SHORT PERIODS IMMEDIATELY AFTER STARTING CAR, OR WHILE DRIVING UP OR DOWN STEEP INCLINES. LOCAL MECHANIC CONFIRMED THAT OIL PRESSURE WAS LOW AND RECOMMENDED TAKING IT BACK TO DEALERSHIP. ANOTHER DEALERSHIP IS NOW DISASSEMBLING THE ENGINE AND RECOMMENDING A NEW ENGINE AS OIL PRESSURE IS LOW AND NOT CIRCULATING PROPERLY AFTER VALVE SPRING RECALL REPAIR.
| NHTSA ID Number: | 11282056 |
|---|---|
| Consumer Location: | SOUTH BEND, IN |
| VIN: | JF2GPACC0D1**** |
AT APPROXIMATELY 64K MILES OUR XV CROSSTREK BEGAN EMITTING A LOUD HUM FROM THE REAR AND OUR GAS MILEAGE DECREASED SIGNIFICANTLY (18 MPG). WHEN WE TOOK IT INTO OUR MECHANIC, HE FOUND THAT THE REAR HUBS WERE DANGEROUSLY DEGRADED AND THAT THE REAR DIFFERENTIAL WAS FAILING. IN HIS OPINION, FAILURE OF THOSE SYSTEMS AT ONLY 64K MILES SUGGESTED A DESIGN OR PART DEFECT.
| NHTSA ID Number: | 11265217 |
|---|---|
| Consumer Location: | MOUNTAIN VIEW, CA |
| VIN: | JF2GPAWCXDH**** |
I WAS ACCELERATING WHILE MERGING ONTO A FREEWAY WHEN THE ENGINE RPMS SUDDENLY DROPPED AND THE CAR SLOWED WAY DOWN. FORTUNATELY, THE TRAFFIC WAS LIGHT, AND THE CARS BEHIND ME ON THE ON-RAMP AND ON THE FREEWAY WERE ABLE TO AVOID MY CAR AS I PULLED TO THE SHOULDER. FORTUNATELY THERE WAS A WIDE, CLEAR SHOULDER TO PULL ONTO AS I TRIED TO FIGURE OUT WHAT WAS HAPPENING. I SHIFTED INTO MANUAL MODE AND ATTEMPTED TO UPSHIFT. I DON'T KNOW IF THIS HAD ANY EFFECT OR IF THE PROBLEM RESOLVED SPONTANEOUSLY, BUT I WAS ABLE TO RESUME DRIVING.
| NHTSA ID Number: | 11258670 |
|---|---|
| Consumer Location: | MAYS LANDING, NJ |
| VIN: | JF2GPACC9DG**** |
THE ENGINE BURNS OIL TOO FAST. EVERY 800 TO 1000 MILES THE CAR REQUIRES 1OR 2 QUARTS OF OIL
| NHTSA ID Number: | 11251865 |
|---|---|
| Consumer Location: | ROANOKE, VA |
| VIN: | JF2GPAGC0D2**** |
MY CAR IS CURRENTLY USING A LARGE AMOUNT OF OIL. I'VE HAD TO PUT IN ABOUT 1.5 QUARTS OF OIL ABOUT 2 TIMES BETWEEN OIL CHANGES. THE HORN HAS ALSO STOPPED WORKING IN SOME POSITIONS (THINKING THIS IS LIKELY THE CLOCKSPRING). MY CAR CURRENTLY HAS ABOUT 106K MILES ON IT.
| NHTSA ID Number: | 11243427 |
|---|---|
| Consumer Location: | CHICAGO, IL |
| VIN: | JF2GPAGC1DH**** |
MY SUBARU DEALER COMPLETED 2 RECALL ITEMS ON 7/24/2019 - 8/1/2019 ON MY 2013 SUBARU CROSSTREK.THE ENGINE VALVE SPRINGS AND BREAK LIGHT SWITCH. AFTER WORK WAS COMPLETED, ON 8/1/2019 I HAD MY BUMPER REPLACED FROM A REAR-END ACCIDENT I EXPERIENCED ON 7/16 (POSSIBLE BREAK LIGHT SWITCH MALFUNCTION-- IT WAS THE THIRD TIME I HAVE BEEN REAR-ENDED IN THIS CAR SINCE PURCHASE). 8/7/2019 I PICKED UP MY CAR FROM THE AUTOBODY SHOP AND DROVE 2 MI. HOME AND PARKED WITH NO ISSUE. 8/8/2019 I DROVE 35 MI. ONE WAY TO WORK WITHOUT INCIDENT... **RETURNING HOME, I DROVE ROUGHLY 25-MILES AT HIGHWAY SPEEDS OF 45-70MPH, AND 5-MILES IN LIGHT, STOP-AND-GO TRAFFIC. 30-MILES INTO MY TRIP AT AROUND 5-15MPH MY CAR BEGAN TO SHAKE AND VIBRATE, I CONTINUED TO DRIVE, TRAVELING SLOWLY, TRYING TO DISCERN IF THE SHAKING WAS COMING FROM MY CAR OR FROM ONE OF MY TIRES. ALL OF A SUDDEN ALL OF MY ERROR LIGHTS ILLUMINATED ON MY DASHBOARD AND MY ENGINE LOST POWER AND STALLED OUT IN THE MIDDLE OF THE HIGHWAY (THE LIGHTS AND STEREO WERE STILL ON). WITH NO OTHER OPTIONS, I TURNED OFF THE IGNITION AND WAS ABLE TO RESTART THE ENGINE SO I COULD PULL OFF TO THE SIDE OF THE HIGHWAY. UPON DRIVING, MY CAR CONTINUED TO SHUDDER AND VERY LITTLE POWER TO ACCELERATE. IT STALLED AGAIN WITH 30 SEC. OF DRIVING. I WAS ALONE AND SCARED AND DIDN'T WANT TO SIT ON THE HIGHWAY, SO I RESTARTED MY ENGINE AND DROVE THE SHOULDER TO TRY TO REACH THE DEALERSHIP (.5 MI. AWAY) MY CAR CONTINUED TO SHAKE, HAVE NO POWER AND STALLED ANOTHER THREE TIMES AS DROVE TO REACH IT. THE DEALERSHIP DID A DIAGNOSTIC BLAMED THE "ENGINE STALL-OUT" I EXPERIENCED ON MY BUMPER REPLACEMENT, AND GAVE ME AN ESTIMATE OF $889.00 TO FIX, WHICH IS BULLSHIT! THIS ENGINE STALL FROM THE RECALL REPAIR PUT ME IN EXTREME DANGER, I WAS ALONE AND TERRIFIED WHEN IT HAPPENED ON THE HIGHWAY, AND NOW I AM BEING RIPPED OFF BY THE COMPANY IN CHARGE OF FIXING IT. ITS NOT RIGHT
| NHTSA ID Number: | 11242865 |
|---|---|
| Consumer Location: | SWOYERSVILLE, PA |
| VIN: | JF2GPAKC0D2**** |
THE KEY GETS STUCK WHEN YOU TURN OFF THE CAR. YOU HAVE TO TURN IT ON AND PUT IT IN GEAR AND TRY AGAIN. SONETIMES IT TAKES ONE TRY AND SOMETIMES UP TO 20. PLEASE HELP. WE CANT LEAVE IT IN THE CAR BECAUSE THE BATTERY WILL DRAIN. IS THERE A RECALL COMING FOR THIS? THE TECHNICIAN SAID THEY SEE THIS A LOT BUT OURS IS THE WORST THEY'VE SEEN. ITS BEEN HAPPENING FOR ABOUT A MONTH.
| NHTSA ID Number: | 11230382 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JF2GPACCXD1**** |
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V149000 (EXTERIOR LIGHTING) AND 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IRA SUBARU (97 ANDOVER ST, DANVERS, MA 01923, (978) 739-8850) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11208427 |
|---|---|
| Consumer Location: | DES PLAINES, IL |
| VIN: | JF2GPAVC1D2**** |
TOOK MY VEHICLE IN FOR A RECALL SERVICE FOR THE ENGINE VALVE SPRING. AFTER THE SERVICE WAS COMPLETED AND WITH A LITTLE OVER A HUNDRED MILES DRIVEN SINCE THE SERVICE, MY ENGINE STOPPED WHILE AT A RED. AFTER RESTARTING THE CAR, MY ENGINE LIGHT HAS COME ON.
| NHTSA ID Number: | 11190938 |
|---|---|
| Consumer Location: | SAN FRANCISCO, CA |
| VIN: | JF2GPAVC4D2**** |
I HAVE CONTACTED ALL OF THE LOCAL DEALERS TO SCHEDULE A RECALL REPAIR ON MY ENGINE VALVE SPRINGS. THEY ALL PUT ME ON A WAITING LIST. THIS OCCURRED 2 MONTHS AGO AND I STILL HAVE NOT HEARD FROM ANY OF THE DEALERS. I BELIEVE THE DEALERSHIPS HAVE NOT ACTED PROPERLY TO REMEDY THE ISSUE IN A TIMELY MANNER, WHICH IS A REAL SAFETY CONCERN FOR ME AS I DRIVE THE VEHICLE DAILY.
| NHTSA ID Number: | 11187402 |
|---|---|
| Consumer Location: | MOUNTAIN VIEW, CA |
| VIN: | JF2GPAWC8D2**** |
THIS CAR HAS HAD ISSUES SINCE THE 1ST WEEK, RECALLS, BROKEN PARTS, WARNING LIGHTS ON AND BAD ELECTRICAL SYSTEM. THERE ARE 2 CURRENT RECALLS ON THIS VEHICLE, 1 OF WHICH SUBARU DOESN'T HAVE A FIX FOR. I TRIED TO BE NICE, BUT THEY SAID IT WILL TAKE 2-3 MONTHS TO FIX THE VALVE SPRINGS BECAUSE THEY ARE BEHIND. THEY OFFERED A ENTERPRISE RENTAL CAR WHICH IS KIND, BUT THE DRIVER OF THIS CAR IS 21 AND CAN'T USE THE RENTAL. THEY SAID THAT IS MY PROBLEM. LET ME GET THIS STRAIGHT, I BOUGHT A CAR IN GOOD FAITH, PAID THE BANK AND GOT THE CAR SERVICED AS SUGGESTED AND NOW THIS IS MY PROBLEM. THIS IS WRONG ON SO MANY LEVELS. I ASKED FOR A LOANER THAT MY 21 YEAR OLD DAUGHTER CAN DRIVE AND THEY SAID THEY HAVE NONE. THEY SAID THEY ARE 50-60 CARS BEHIND IN THE CUE FOR THIS RECALL. IT'S A HUGE PROJECT AND VERY FEW MECHANICS CAN DO IT. SO I AM FACED WITH THE DILEMMA OF HAVING MY DAUGHTER DRIVE THIS RECALLED DANGEROUS VEHICLE FOR THE NEXT FEW MONTHS UNTIL SUBARU GETS THEIR ACT TOGETHER, OR HAVE HER DRIVE RENTAL ILLEGALLY, OR SELL IT. SUBARU HAS OFFERED $1000 OFF A NEW CROSSTREK IF WE TRADE THIS IN. $1000 IS A JOKE IN MY OPINION. THIS FEELS LIKE A SCAM. PLEASE LMK IF I HAVE ANY COURSE OF ACTION OTHER THAN THE TERRIBLE OPTIONS I CURRENTLY FACE. THANKS, RANDY
| NHTSA ID Number: | 11180298 |
|---|---|
| Consumer Location: | PARKER, CO |
| VIN: | JF2GPAVC2D2**** |
SUBARU SENT OUT A RECALL FOR MY VEHICLE RECALL # WTY-84 IN THE LETTER THEY STATE THAT THE ENGINE MAY STALL WHILE DRIVING AND CAUSING AN INCREASED RISK OF A CRASH. WHEN I CALLED THE LOCAL DEALERSHIP THEY TOLD ME THE FIRST APPOINTMENT THEY HAVE TO RESOLVE THIS WAS ON FEB 12, 2020. FINDING THIS COMPLETELY UNSATISFACTORY FOR A COMPANY TO EXPECT ITS CUSTOMERS TO DRIVE A CAR THEY ARE TELLING US IS A DEATH TRAP. I CALLED MAIL OFFICE SUBARU TO ASK WHAT THE SITUATION WAS. THEY CLAIMED THAT ANOTHER DEALER IN MY AREA WAS ABLE TO SCHEDULE FOR THIS MARCH/APRIL THEY ALSO STATED THAT I WOULD BE ABLE TO RENT A VEHICLE FREE OF CHARGE UNTIL MY CAR WAS REPAIRED IF I WAS NOT FEELING GOOD ABOUT DRIVING IT. I CALLED THE DEALERSHIP AND THEY TOLD ME THAT WAS NOT THE CASE - THEY HAVE 100 PEOPLE ON THEIR WAITING LIST AND NO PARTS ARE EVEN AVAILABLE LET FROM SUBARU TO START FIXING ANY CARS - AND THEY DO NOT HAVE A PROGRAM TO GIVE ANY ONE RENTAL CARS WHILE WE WAIT. EVEN IF I NOW WANTED TO TRADE MY CAR I COULD NOT AS NO OTHER COMPANY IS TO BUY A CAR FROM ME THAT HAS A RECALL ON IT THAT CANNOT BE FIXED FOR A YEAR AND IS A DEATH TRAP.
| NHTSA ID Number: | 11171784 |
|---|---|
| Consumer Location: | SCOTCH PLAINS, NJ |
| VIN: | JF2GPACC1D2**** |
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE) WAS RECEIVED IN DECEMBER OF 2018. AN UNKNOWN DEALER WAS CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
| NHTSA ID Number: | 11170399 |
|---|---|
| Consumer Location: | ROANOKE, WV |
| VIN: | JF2GPAGC1DH**** |
TL* THE CONTACT OWNS A 2013 SUBARU XV CROSSTREK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HADDAD SUBARU (652 EAST ST, PITTSFIELD, MA 01201, (413) 442-1584) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
