2019 TESLA MODEL 3 VIN: 5YJ3E1EA5KF345048

TBD
Condition
Unknown
Damage
Collision
Title
Salvage

VIN 5YJ3E1EA5KF345048 Decoding Tesla Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

TESLA

Manufacturer Name

TESLA, INC.

Model

Model 3

Model Year

2019

Plant City

FREMONT

Vehicle Type

PASSENGER CAR

Plant Country

UNITED STATES (USA)

Plant State

CALIFORNIA

Body Class

Sedan/Saloon

Doors

4

Wheel Base (inches) From

113.20

Bed Type

Not Applicable

Cab Type

Not Applicable

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Number of Wheels

4

Entertainment System

CD + Stereo

Steering Location

Left-Hand Drive (LHD)

Number of Seats

5

Number of Seat Rows

2

Transmission Style

Automatic

Transmission Speeds

1

Drive Type

RWD/Rear-Wheel Drive

Axles

2

Fuel Type - Primary

Electric

Electrification Level

BEV (Battery Electric Vehicle)

Other Engine Info

Single Motor - Standard

Seat Belt Type

Manual

Other Restraint System Info

Type 2 manual seatbelts (FR, SR*3), PODS

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

1st Row (Driver and Passenger)

Side Air Bag Locations

1st Row (Driver and Passenger)

Anti-lock Braking System (ABS)

Standard

Electronic Stability Control (ESC)

Standard

Traction Control

Standard

Tire Pressure Monitoring System (TPMS) Type

Direct

Auto-Reverse System for Windows and Sunroofs

Standard

Automatic Pedestrian Alerting Sound (for Hybrid and EV only)

Standard

Keyless Ignition

Standard

Adaptive Cruise Control (ACC)

Optional

Crash Imminent Braking (CIB)

Standard

Blind Spot Warning (BSW)

Standard

Forward Collision Warning (FCW)

Standard

Lane Departure Warning (LDW)

Standard

Lane Keeping Assistance (LKA)

Standard

Backup Camera

Standard

Parking Assist

Optional

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

Dynamic Brake Support (DBS)

Standard

Pedestrian Automatic Emergency Braking (PAEB)

Standard

Daytime Running Light (DRL)

Standard

Semiautomatic Headlamp Beam Switching

Standard

Adaptive Driving Beam (ADB)

Standard

2019 TESLA MODEL 3 Crash Test Score

5

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
6.6%

2019 TESLA MODEL 3 Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Not Available
Head Restraint Driver, Front Passenger, Rear Seat
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger, Rear Seat

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat
Torso/Pelvis Driver, Front Passenger
Knee Driver, Front Passenger
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Yes

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver, Front Passenger

Complaints Assosiated with VIN 5YJ3E1EA5KF345048

Components: UNKNOWN OR OTHER

October 26, 2020
NHTSA ID Number: 11366741
Consumer Location: NEWPORT, RI
VIN: 5YJ3E1EA5KF****

Summary of Complaint

IN THEIR NEWLY RELEASED AUTONOMOUS DRIVING PACKAGE CALLED FULL SELF DRIVING, MY CAR IS ACTING VERY ERRATICALLY AND DOES NOT SEEM TO BE SAFE. SPECIFICALLY ON NARROW STREETS THE CAR WILL AUTOMATICALLY FOLD THE MIRRORS MEANING I CAN'T EVEN SAFELY MONITOR THE VEHICLE AS IT DRIVES. CAN YOU ADDRESS THIS WITH TESLA?

Components: SUSPENSION

July 01, 2020
NHTSA ID Number: 11340532
Consumer Location: Unknown
VIN: 5YJ3E1EA5KF****

Summary of Complaint

THIS IS A COMPLAINT ABOUT FRAGILE SUSPENSION COMPONENTS IN TESLAS. PLEASE NOT THAT I HAVE USED THE VIN OF ANOTHER TESLA MODEL 3 TO FILE THIS COMPLAINT SINCE THE VIN OF THE AFFECTED CAR IS UNAVAILABLE. HERE IS A TESLA SUSPENSION ASSEMBLY LISTED FOR SALE ON EBAY. HTTPS://WWW.EBAY.COM/ITM/SEAT-TESLA-MODEL-3-RACK-AND-PINION-STRUT-PARTS-MIAMI-SUSPENSION/264625594705?HASH=ITEM3D9CEA2151:G:NGEAAOSW7PNEPGHT THE LOWER SUSPENSION ARM (MADE FROM CAST MONKEY-METAL) HAS SIMPLY SNAPPED IN HALF. THIS ASSEMBLY HAS BEEN TAKEN FROM A WRECKED TESLA AND NATURALLY I DO NOT KNOW THE CIRCUMSTANCES THAT CAUSED IT TO BE SOLD FOR SPARE PARTS. THE REST OF THE SUSPENSION ASSEMBLY IS UNDAMAGED. THERE IS NO SIGN OF IMPACT DAMAGE TO THE ASSEMBLY AT ALL. IT HAS SIMPLY SNAPPED LIKE A PRETZEL IF HAVE ATTACHED A BLOWN UP PICTURE OF THE SNAPPED PART. YOU SHOULD ALSO BE INTERESTED IN THIS ARTICLE HTTPS://INSIDEEVS.COM/PHOTO/4755029/THIS-TESLA-MODEL-3-MANUFACTURING-ISSUE-COULD-HAVE-ENDED-REALLY-BADLY/ WHICH PROVES THAT THE SUSPENSIONS DO INDEED FALL TO BITS AND THAT IS NOT OWNER ABUSE AS TESLA HAS BEEN CLAIMING. PLEASE DO THE RIGHT THING AND DEMAND A RECALL. THANK YOU. KEEF UNHINGED

Components: UNKNOWN OR OTHER

February 27, 2020
NHTSA ID Number: 11312242
Consumer Location: ANAHEIM, CA
VIN: 5YJ3E1EA5KF****

Summary of Complaint

THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.

Components: VEHICLE SPEED CONTROL SERVICE BRAKES

January 02, 2019
NHTSA ID Number: 11300645
Consumer Location: KILLEEN, TX
VIN: 5YJ3E1EA5KF****

Summary of Complaint

THE CAUSE OF THE "SUDDEN UNINTENDED ACCELERATION" IN TESLA VEHICLES IS A DESIGN FLAW IN WHICH THE GAS AND BRAKE PEDALS ARE TOO CLOSE TOGETHER AND NOT OFFSET AS IN OTHER VEHICLES. WHILE TESLA ALLEGES IT IS USER ERROR, THIS ERROR IS CAUSED BY POOR DESIGN. 1. AS YOU BEGIN TO STOP OR PULL INTO A PARKING SPOT (VEHICLE IN MOTION TRAVELING AT A SLOW SPEED IN A PARKING LOT), IT IS QUITE EASY TO PUSH THE WRONG PEDAL, OR PUSH BOTH PEDALS, CAUSING ACCELERATION. THIS IS ESPECIALLY TRUE FOR DRIVERS WITH LARGE FEET. 2. OCCURANCE IS RELATIVELY RARE, AND CAN CAUSE PROPERTY DAMAGE AND MINOR INJURIES. 3. USER REMEDIES INCLUDE NOT WEARING SHOES WHILE DRIVING.

Components: AIR BAGS STRUCTURE VISIBILITY/WIPER

December 19, 2019
NHTSA ID Number: 11300156
Consumer Location: FRESNO, CA
VIN: 5YJ3E1EA5KF****

Summary of Complaint

I AM FEMALE SAFE DRIVER WITH CLEAN DRIVING RECORDS, MY TESLA WAS THIRD CAR STOPPED AT TRAFFIC LIGHT ON DEC 19TH IN THE CITY STREET, AND ALL OF SUDDEN, I STRONGLY BELIEVE THAT IT TRIGGERED UNINTENDED SPONTANEOUS ACCELERATION THAT RESULTED IN ACCIDENT WITH TWO CARS AHEAD OF ME, DAMAGED ALL 3 VEHICLES INCLUDING MINE, I PUSHED THE BRAKE IMMEDIATELY & PARKED BEFORE ALL AIRBAGS IN MY CAR DEPLOYED. I TRIED TO PROVE MY POINT TO THE INSURANCE THAT ITS NOT MY FAULT BUT ITS A CAR THAT BECAME UNCONTROLLABLE DUE TO PROBABLY SOME KIND OF NIGHTLY AUTOMATIC SOFTWARE UPDATE OR A MECHANICAL PROBLEM BUT INSURANCE DIDN'T AGREE AND FORCED ME TO AGREE THAT I DID IT !

Components: SUSPENSION

October 01, 2019
NHTSA ID Number: 11277719
Consumer Location: Unknown
VIN: 5YJ3E1EA5KF****

Summary of Complaint

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.

Components: SEAT BELTS

September 15, 2019
NHTSA ID Number: 11266831
Consumer Location: SAN JOSE, CA
VIN: 5YJ3E1EA5KF****

Summary of Complaint

MY WIFE HAS A TESLA MODEL 3 CAR, PURCHASED EARLIER THIS YEAR AND HAVING ABOUT 8000 MILES ON IT. THE SAFETY BELT BUCKLE IS BROKEN AND CANNOT INSERT THE SAFETY BELT TO THE BUCKLE. MY WIFE SCHEDULED A SERVICE FROM THE APP. THE COMPANY SENT AN INVOICE FOR OVER $100 FOR THE REPAIR. SHE DIDN'T HAVE ANY KNOWLEDGE ON THE WARRANTY AND SIGNED THE INVOICE. BUT AFTER THAT, I TOLD HER THAT IT IS A MANUFACTURE DEFECT AND SHOULD BE COVERED BY WARRANTY. IT IS NOT ONLY COVERED BY THE BUMPER-TO-BUMPER WARRANTY, IT IS A SAFETY ISSUE AND HAS A LONGER WARRANTY. MY WIFE THEN RESCHEDULED THE APPOINTMENT, AND CALLED THE PHONE NUMBER LISTED IN THE INVOICE, ALSO CALLED THE TESLA CUSTOMER NUMBER. CALLED EVERY DAY AND LEFT AT LEAST 3 VOICE MESSAGES. HOWEVER, SHE COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. MY WIFE RESCHEDULED THE APPOINTMENT MULTIPLE TIMES SO THAT SHE COULD MAKE CLEAR ON THE WARRANTY ISSUE. BUT NOW SHE COULD NOT RESCHEDULE THE APPOINTMENT ANY MORE, SO SHE HAD TO CANCEL THE APPOINTMENT. IT'S BEEN CLOSE TO THREE WEEKS SINCE THE FIRST CONTACT AND STILL COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. I'D LIKE TESLA TO CONTACT HER TO DISCUSS THE WARRANTY ISSUE ON THE SAFETY BELT BUCKLE AND FIX IT FOR FREE.

Components: FORWARD COLLISION AVOIDANCE LANE DEPARTURE

October 19, 2021
NHTSA ID Number: 11438453
Consumer Location: HUNTSVILLE, AL
VIN: 5YJ3E1EA1KF****

Summary of Complaint

After getting a shingles vaccination and eating lunch, a vaccine side-effect suddenly caused me to become extremely sleepy while driving. But AutoPilot drove me safely to my destination parking lot where I took a two hour nap. AutoPilot saved my life and car from an accident.

Components: STRUCTURE

July 21, 2021
NHTSA ID Number: 11438346
Consumer Location: ANNANDALE, VA
VIN: 5YJ3E1EA2KF****

Summary of Complaint

In August 2021, I discovered that the glass roof of my car had major cracks even though I had not had a collision and was not aware of any specific cause for such major damage. According to Tesla technicians who examined the damage, the roof glass had "a small crack running in top layer of glass along with a small star crack on the front left"; the back glass had "several cracks all over it with two large impacts"; "both glass pieces showed external damage on both front and rear." As a result, it was necessary to replace the glass, at a cost of over $2000. A hickory tree stands next to the uncovered driveway where the Tesla is normally parked since it was bought over two years ago. I am incredulous that falling hickory nuts might have caused such extensive damage, as Tesla theorized happened. In any case, if the roof glass is so fragile that a few falling hickory nuts could destroy the roof, it seems that the roof is not sufficiently strong and sturdy and could therefore be a safety hazard.

Components: LANE DEPARTURE

September 14, 2021
NHTSA ID Number: 11433009
Consumer Location: DAVIS, CA
VIN: 5YJ3E1EAXKF****

Summary of Complaint

I was driving on I-80 eastbound at between Dixon, CA and Davis, CA with the Tesla Autopilot engaged (adaptive cruise control and lane assistance, NOT full navigation), hands on the wheel, in the rightmost lane. The autopilot suddenly started drifting to the left and the car partially entered the lane to the left of me before i disengaged autopilot and resumed control of the vehicle. At the same time, the center console display froze and "glitched" and became unresponsive. The car steering, acceleration and braking worked as normal, but turn signals did not work and i couldn't see my speed (the display had frozen). After a few seconds, the display turned off (still unresponsive). I pulled over to the shoulder and put the car into park and the display seemed to automatically reboot (the screen turned back on and displayed the tesla logo). After a minute, the car had completed rebooting and appeared to operate as normal again.

Components: VEHICLE SPEED CONTROL FORWARD COLLISION AVOIDANCE

September 10, 2021
NHTSA ID Number: 11432514
Consumer Location: TEMECULA, CA
VIN: 5YJ3E1EB8KF****

Summary of Complaint

Ever since I have owned the car, there have been intermittent bouts with what most Tesla owners refer to as phantom braking while using the Traffic aware cruise control (TACC) or autopilot (AP). In all instances, I'm driving along the I-15 highway in Southern California at or near the speed limit with the flow of traffic, with no visible obstacles to safe driving in my lane or lanes adjacent to me, the car suddenly slams on the brakes out of nowhere and it is absolutely terrifying and unsafe. Today, had someone been tailgating me at 80mph and this occurred, I am certain I would have been rear-ended. The deceleration was so sudden and aggressive that I felt the blood rush to the front of my face and I became dizzy momentarily. I can't remain silent on this any longer as I hoped Tesla would have fixed this through software updates. I no longer have trust in the system. I've reported phantom braking to Tesla numerous times through their in-car bug report feature and there still is no fix. No other automakers are experiencing this with their ADAS systems and yet Tesla is apparently leading us into Full Self Driving. Please look into and investigate this for the safety of all drivers out there today. Thank you.

Components: STEERING

August 31, 2021
NHTSA ID Number: 11432526
Consumer Location: DAYTONA BEACH, FL
VIN: 5YJ3E1EB4KF****

Summary of Complaint

Steering wheel locks up on my 2019 Tesla three it has done this two days in a row the car was and the customer service shop for seven days they text me told me the car was to be picked up and was all fixed I went to the Tesla dealership in Orlando to get my car when they try to retrieve my car from the shop the wheel froze again they gave me another loaner car. Estimate time to be referred for this problem is seven days The days that this problem has occurred August 31 September 1 September 10 2021

Components: VEHICLE SPEED CONTROL LANE DEPARTURE

May 28, 2021
NHTSA ID Number: 11430615
Consumer Location: CARY, NC
VIN: 5YJ3E1EA1KF****

Summary of Complaint

I was going 45 mph with autopilot engaged and in fact the autopilot actually caused the accident. The car suddenly turned to the right and hit the curb then spinned 180 degrees midair, landed on the sidewalk and then rolled back fishtailed a wooden pole.

Components: EXTERIOR LIGHTING FORWARD COLLISION AVOIDANCE

August 22, 2021
NHTSA ID Number: 11430230
Consumer Location: FORT COLLINS, CO
VIN: 5YJ3E1EB4KF****

Summary of Complaint

1. In three occasions while using FSD I approached red lights but the vehicle did not initiate a stop. I took control to do so. 2. Yesterday the car seemed to reboot. It was about 9PM, quite dark at 70 or 80MPH on I80 in a construction area. The headlights stayed on and the car continued driving but the dash went black as it seemed to fail, and then seemed to reboot with the "T" coming back up before the full dash came up again.

Components: UNKNOWN OR OTHER FORWARD COLLISION AVOIDANCE

September 20, 2020
NHTSA ID Number: 11429366
Consumer Location: SOUTHAMPTON, NY
VIN: 5yj3e1eb1kf****

Summary of Complaint

We were driving our Model 3 on autopilot on the LIE from Southampton to New York. We have the “Full Self Driving” software from Tesla. We drove past a parked SUV about halfway through the ride, but the Tesla did not notice. It drove straight through the side of the SUV, ripping off the side mirror and skullcap from our car. We checked and the SUV driver was totally fine, scared. We called Tesla immediately and told them that in our opinion, our car had gone crazy and did not see the but my wife and I were other car stopped in the shoulder as we drove by at 60 mph. We have the invoices from Tesla service documenting this issue and their repair of it, but we were then and remain now really scared when a car has its hazards on in the shoulder.

Components: ELECTRICAL SYSTEM

July 26, 2021
NHTSA ID Number: 11426650
Consumer Location: FAIRFIELD, CA
VIN: 5yj3e1ea0kf****

Summary of Complaint

The contact owns a 2019 Tesla Model 3. The contact stated that while charging the vehicle, the contact was coughing and had sinus issues. The contact's wife informed the contact that she had difficulty breathing while driving the vehicle. The contact stated that there may be an ozone leakage from the battery, underneath the vehicle and the fumes came into the cabin. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unavailable.

Components: POWER TRAIN

July 01, 2021
NHTSA ID Number: 11423160
Consumer Location: BELLFLOWER, CA
VIN: 5YJ3E1EAXKF****

Summary of Complaint

Around 12:30 PM PST on 7/1/2021, I got back into my car which was parked at a local shopping center to return home. I quickly noticed when I shifted my car into reverse, it instead drove forward. I performed a hard reset of the vehicle, which did not fix the issue. I also tried putting the car into drive, then back into reverse and it still proceeded to drive forward. What eventually fixed the issue was putting the car into drive, then tapping the accelerator, then putting it back in reverse.

Components: VEHICLE SPEED CONTROL FORWARD COLLISION AVOIDANCE

June 07, 2021
NHTSA ID Number: 11422754
Consumer Location: MOLINE, IL
VIN: 5YJ3E1EA3KF****

Summary of Complaint

On June 6th, 2021, we were driving home in our 2019 Tesla Model 3. We were at the intersection of 7th Street and 36th Avenue in Moline, Illinois. We were stopped on 36th Avenue heading east trying to turn north onto 7th street. We were stopped behind another vehicle when our Tesla started creeping slowly forward toward the vehicle in front of us. My wife, who was driving, stepped on the brake. But instead of stopping, the Tesla suddenly accelerated, careening off the car in front of us and then heading into the intersection at full speed. My wife was able to avoid hitting two vehicles on 7th Street in the intersection, but then hit a steel stoplight pole across the intersection. The right front passenger tire was torn off the Tesla and the airbags deployed. No one was hurt. But we damaged two other vehicles and totaled our Tesla. My wife insists that she did not hit the accelerator pedal. I believe I remember when she attempted to stop the car, she might have accidentally bumped the control behind the steering wheel that activates the adaptive cruise control. I do not know. But the adaptive cruise control should not activate under 35 MPH. The Moline Police department investigated the accident and issued report number 2021005635. You can download this report on https://buycrash.com. I have seen other reports on sudden unintended acceleration from Tesla's and wanted to report this incident.

Components: FORWARD COLLISION AVOIDANCE

June 22, 2021
NHTSA ID Number: 11422332
Consumer Location: GILBERT, AZ
VIN: 5YJ3E1EB5KF****

Summary of Complaint

Front facing camera, used by autopilot, obscured by contaminant on the inside of the windshield. Autopilot engaged without warning, even though the front facing camera was significantly impaired due to the contaminant. Contaminant appear to be glue residue based upon tackiness. The front facing camera is surrounded by an anti reflection enclosure. Upon inspection, the anti reflection enclosure was significantly degraded and broke into many pieces while being serviced. As this enclosure is designed to absorb light, it’s likely getting extremely hot during the summer months in a car parked facing the sun.

Components: STEERING SUSPENSION

June 06, 2021
NHTSA ID Number: 11421183
Consumer Location: FRESNO, CA
VIN: 5YJ3E1EA4KF****

Summary of Complaint

squeaky sounds and shaking steering control due to the front 2 wheels upper control arm ball joints lost the lubrication. extremely laud squeaky sounds, the squeaky sounds is similar to car that about to fall apart in movies. resulting the model 3 driver has to be on high alert all time, scared if the wheels will fall apart or the steering will be out of control or difficult to control.

Components: TIRES

May 31, 2021
NHTSA ID Number: 11419344
Consumer Location: DEL MAR, CA
VIN: 5yj3e1eb9kf****

Summary of Complaint

In November both rear tires shredded, while driving. The metal belts became exposed. Tesla replaced the tires, claimed there was no other problem. The tires had been appropriately pressurized during the entire life of the tires. Mileage 9800. Two months later one of the rear tires (new tire) sustained a nail in the side wall- non-repairable (the sidewall on a new tire should not be on the pavement, but the side), and now at 3000 miles on the new tire not replaced due to the nail- the tire is beginning to shred again. This is coupled with inordinate road noise since the tires were changed. I think the problem is the car being inadequately made, and the tires, that seem to be exposing the weak sidewall to the pavement. Neither company claims credit for their handiwork.

Components: UNKNOWN OR OTHER

May 12, 2021
NHTSA ID Number: 11416461
Consumer Location: HENDERSON, NV
VIN: 5YJ3E1EB3KF****

Summary of Complaint

I HAD AN A/C REPAIR PERSON AT MY HOUSE, HE WAS ADMIRING THE CAR SAYING HOW NEW IT LOOKED. I ASKED HIM IF I SHOULD MOVE THE CAR OUT OF THE GARAGE SO HE COULD WORK, HE SAID "YES". I STARTED TO BACK OUT OF MY GARAGE, I MOVED IT 4-5 FEET, THE WHEELS HADN'T EVEN CROSSED THE GARAGE FLOOR WHEN I HEARD A LOUD BOOM OR POP. I EXITED THE CAR, CAME AROUND TO THE REAR THINKING I HAD HIT SOMETHING AND NOTICED THE REAR WINDOW CRACKED ACROSS THE ENTIRE BOTTOM SECTION OF THE WINDOW. I TOOK THE CAR TO TESLA FOR REPAIR AND WAS TOLD THAT THIS IS NOT A STRESS CRACK BUT SOMETHING IMPACTED THIS GLASS. I WILL ATTEST THAT THIS GLASS HAS NEVER BEEN IMPACTED OR HIT. I BELIEVE THIS IS A QUALITY ISSUE THAT SHOULD HAVE BEEN FIXED UNDER WARRANTY BY TESLA BUT THEY REFUSED AND I HAD TO PAY $800.

Components: VEHICLE SPEED CONTROL FORWARD COLLISION AVOIDANCE

May 09, 2021
NHTSA ID Number: 11415929
Consumer Location: ANNANDALE, VA
VIN: 5YJ3E1EA2KF****

Summary of Complaint

WHEN I'M DRIVING ON AN INTERSTATE HIGHWAY WITH HOT LANE TO THE LEFT OF MY DIRECTION OF TRAVEL, THE CAR ERRONEOUSLY SENSES THE SPEED LIMIT AS 65 MPH (THE SPEED LIMIT FOR THE ADJACENT HOT LANE) RATHER THAN THE ACTUAL SPEED LIMIT OF 55 MPH IN MY LANE. THE RESULT IS THAT WHEN I AM USING THE ADAPTIVE CRUISE CONTROL IN THE SITUATION DESCRIBED, THE CAR SUDDENLY AND WITHOUT WARNING ACCELERATES BY AT LEAST 10 MPH OVER THE POSTED SPEED LIMIT. THIS HAS HAPPENED REPEATEDLY AND MAKES USE OF THE ADAPTIVE CRUISE UNSAFE.

Components: SEAT BELTS SEATS SERVICE BRAKES

November 11, 2020
NHTSA ID Number: 11414073
Consumer Location: COLLEGE STATION, TX
VIN: 5YJ3E1EB0KF****

Summary of Complaint

TOOK MY CAR FIVE TIMES FOR BRAKE/SUSPENSION CLICKING, DRIVER SEAT NOISE (BULLETIN ALREADY AVAILABLE), AND STEERING COLUMN RATTLE ( ADVISED BY TESLA TO MOVE THE STEERING A LITTLE BECAUSE IT TOUCHING THE INSTRUMENT PANEL ( BAD DESIGN AND SHOULDN'T THE CUSTOMER CHANGE HIS COMFORT TO COMFORT THE BAD DESIGN BY TESLA.), ALSO HAS ISSUE WITH CAMERA MOIST THAT PREVENT BLIND SPOT AND AUTOPILOT LANE CHANGE WORKS IN MOISTUR WEATHER, SEAT BELT RATTLE. ALL THESE ISSUE WITH SOME HAS BULLETIN THEY SAID NORMAL AND CHARGE ME FOR CHECKING IT WHILE MY CAR UNDER WARRANTY. ALL ISSUES ARE WHILE DRIVING EXCEPT BATTERY BREATHER SUPERCHARGING

Components: UNKNOWN OR OTHER

March 15, 2021
NHTSA ID Number: 11413583
Consumer Location: WALNUT, CA
VIN: 5YJ3E1EA4KF****

Summary of Complaint

ON 3/15/2021, MY CAR SUDDENLY TURNED 90 DEGREE TO THE RIGHT UNDER AUTOPILOT ON HIGHWAY 210 WHEN HIT A PUDDLE. THE RAIN IS VERY SMALL. I THINK THE HIGHWAY HAS RISK AS ACCUMULATED A PUDDLE UNEXPECTED AT ALL. TESLA 3 HAS ISSUE AS WELL SINCE IT SHOULDN'T TURN 90 DEGREE. I WAS HIT BY A CAR AND THE CAR STOPPED. IF THERE WERE CONTAINER TRUCK BESIDES ME, I MIGHT DIE THAT DAY.

Components: LANE DEPARTURE

November 20, 2020
NHTSA ID Number: 11407323
Consumer Location: GERMANTOWN, MD
VIN: 5YJ3E1EB0KF****

Summary of Complaint

B PILLAR CAMERAS TEND TO GET CONDENSATION IN THEM CAUSING THEM TO WORK INTERMITTENTLY.THIS HAS BEEN REPORTED TO TESLA SERVICE IN ROCKVILLE, MD, TO NO EFFECT. ACCORDING TO TESLA, THEY DO NOT HAVE A SOLUTION FOR IT, YET THE CAMERAS CONTINUE TO INTERMITTENTLY FAIL TO PROVIDE COVERAGE, ESPECIALLY IN WEATHER CONDITIONS WHEN THEY ARE MOST NEEDED. USUALLY, THE CAR IS IN MOTION WHEN THIS ISSUE ARISES AND WHILE DRIVING AT HIGHWAY SPEEDS.

Components: VEHICLE SPEED CONTROL

April 02, 2021
NHTSA ID Number: 11406110
Consumer Location: SAN JOSE, CA
VIN: 5YJ3E1EA1KF****

Summary of Complaint

MY 2019 TESLA MODEL 3 INDEPENDENTLY EXECUTED A MINOR ACCELERATION DURING A SHARP U-TURN ON A SIDE STREET WITH NO INSTRUCTION FROM MYSELF. I HAVE REPORTED THE ISSUE TO TESLA AND REQUESTED THEY REVIEW THE DATA. THIS ABSOLUTELY HAPPENED WHILE MY FOOT WAS NOT ON THE ACCELERATOR. I WAS VERY SURPRISED BY IT AND IT STARTLED ME. I HAVE BEEN DRIVING THIS VEHICLE SINCE 2019 AND THIS IS THE FIRST TIME IT HAPPENED TO ME.

Components: AIR BAGS

March 16, 2021
NHTSA ID Number: 11403465
Consumer Location: Unknown
VIN: 5YJ3E1EA0KF****

Summary of Complaint

TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING IN AUTO PILOT AT 65 MPH IN THE RAIN, THE VEHICLE BEGAN TO DRIFT TO THE LEFT AND THEN IT SPUN OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A MEDIUM GUARD RAIL. THERE WAS NO OTHER VEHICLE INVOLVED IN THE CRASH. THE AIR BAGS DID NOT DEPLOYED, A UNKNOWN WARNING LIGHT DID ILLUMINATE FROM THE VEHICLE. THE CONTACT WAS THE ONLY ONE IN THE VEHICLE. THE CONTACT WAS NOT SERIOUSLY INJURED HOWEVER THEY HAD WHIPLASH AROUND THEIR NECK, BUT THERE WAS NO MEDICAL ATTENTION OR TREATMENT FOR THE INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MANUFACTURER DEALER TESLA (7101 GLENWOOD AVE, RALEIGH, NC 27612). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

Components: UNKNOWN OR OTHER

August 18, 2020
NHTSA ID Number: 11403598
Consumer Location: WOODSTOCK, GA
VIN: 5YJ3E1EB9KF****

Summary of Complaint

REAR A/C VENTS BLOW HOT AIR SPORADICALLY WHEN FRONT MAIN VENTS ARE BLOWING COLD AIR CONDITIONED AIR. THIS HAPPENS ARE STOPS OR WHEN DRIVING. BECOMES DANGEROUS FOR REAR PASSENGERS/PETS WHEN OUTSIDE TEMPERATURE IS HIGH AND CAR IS ADDING ADDITIONAL HEAT TO REAR PASSENGER AREA INSTEAD OF COOLING.

Components: STEERING SUSPENSION

January 01, 2021
NHTSA ID Number: 11398627
Consumer Location: Unknown
VIN: 5YJ3E1EB2KF****

Summary of Complaint

YET ANOTHER TESLA IN THE JUNKYARD HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+3/VID-43698899 NOT IN A CRASH. FRONT SUSPENSION SIMPLY FALLEN TO BITS. THE USUAL BUSTED STEERING KNUCKLE AND POPPED BALL JOINTS. I'VE SEEN SHOPPING TROLLEYS WITH STURDIER SUSPENSIONS. PLEASE GET THESE DEATH TRAPS OFF THE ROADS. YOURS EXTREMELY PERSISTENTLY KEEF

Components: STEERING SUSPENSION

January 01, 2021
NHTSA ID Number: 11398325
Consumer Location: Unknown
VIN: 5YJ3E1EB1KF****

Summary of Complaint

PLEASE PLEASE PLEASE HAVE A LOOK AT THE PHOTOGRAPHS OF THIS TESLA WITH A SNAPPED SUSPENSION. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39201645?TENANT=US&ROWNUMBER=8 I HAVE FILED OTHER COMPLAINTS OF THIS SAME FAILURE ON OTHER MODEL TESLAS THAT SHARE THE SAME SUSPENSION PARTS. THIS IS NOT CRASH DAMAGE. THIS IS BAD MANUFACTURING. PLEASE INVESTIGATE. THANK YOU KEEF

Components: STEERING SUSPENSION

January 01, 2021
NHTSA ID Number: 11398300
Consumer Location: Unknown
VIN: 5YJ3E1EB1KF****

Summary of Complaint

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39201645?TENANT=US&ROWNUMBER=8 IT HAS NOT BEEN IN A CRASH. THERE IS NO IMPACT DAMAGE AND NO AIR-BAGS DEPLOYED. THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS. THE STEM OF THE BALL-JOINT HAS SNAPPED. THE STEERING KNUCKLE HAS BROKEN IN HALF. THE TESLA FACTORY IS A DISORGANIZED SHAMBLES. HTTPS://WWW.YOUTUBE.COM/WATCH?V=HF_ORMIY9TK THERE ARE MANY REPORTS OF DRUG USE BY EMPLOYEES AND MANAGEMENT. QUALITY CONTROL IS NONEXISTENT. PLEASE STOP THIS MADNESS. THANK YOU KEEF

Components: STEERING SUSPENSION

February 24, 2021
NHTSA ID Number: 11397998
Consumer Location: Unknown
VIN: 5YJ3E1EB4KF****

Summary of Complaint

THIS IS A COMPLAINT ABOUT BALL-JOINT FAILURE IN TESLA MODEL 3 CARS. PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER TESLA TO FILE THIS COMPLAINT SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. MANY OWNERS ARE COMPLAINING ON THE FORUMS THAT THEIR STEERING IS CREAKING AND THEY ARE RESORTING TO DIY REMEDIES SUCH AS PEELING BACK THE RUBBER BOOT ON THE TOP BALL JOINT AND SQUIRTING IN LUBRICANT. THERE HAVE BEEN MANY CASES WHERE THE BALL HAS EVENTUALLY WORN DOWN AND POPPED OUT OF THE SOCKET. HERE IS A THREAD DISCUSSING THIS AND THE OWNER HAS INCLUDED A PHOTOGRAPH SHOWING THE SEPARATED BALL JOINT. THIS PHOTO IS ATTACHED TO THIS COMPLAINT THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/WHOMPY-WHEEL-SYNDROME.221394/#POST-5355853 SNIP ***I WAS DRIVING THIS MORNING AND THE CAR STARTED TO PULL TO THE LEFT, AS IF MY TIRE HAD GONE FLAT. I PULLED OVER AND FOUND THAT SIDE OF THE CAR TO BE RESTING ON THE TIRE. I THOUGHT THE AIR SUSPENSION HAD GONE OUT IN THAT AREA, BUT AFTER HAVING IT TOWED, WE FOUND THE BALL JOINT TO HAVE FAILED. AFTER LOOKING ONLINE, I AM THANKFUL IT WASN'T MUCH WORSE. IF YOU GOOGLE WHOMPY WHEEL SYNDROME, YOU'LL SEE PLENTY OF STORIES WHERE AN ACCIDENT ENSUED AND LOTS OF DAMAGE FOLLOWED. NOW I'M JUST INTERESTED TO SEE WHAT THIS WILL COST TO FIX. GUESSING I SHOULD HAVE THE PASSENGER SIDE REPLACED, AS A PRECAUTION, AS WELL. "WHOMPY WHEELS" IS A TERM COINED AND PERPETUATED BY A LUNATIC LIVING IN AUSTRALIA.THE PICTURES ASSOCIATED WITH THAT PHRASE WERE TAKEN FROM RANDOM PICTURES THE GUY FOUND WHILE TRAWLING THE INTERNET, THAT IS NOT TO SAY PEOPLE HAVEN'T HAD SUSPENSION ISSUES, BUT "WHOMPY WHEELS" IS FUD AND THEREFORE NOT A LEGITIMATE SOURCE OF INFORMATION.**** THERE ARE MANY TESLAS SHOWING UP IN THE JUNKYARDS WITH THIS EXACT SAME FAILURE. PLEASE ACT NOW. THANK YOU. KEEF

Components: UNKNOWN OR OTHER

February 11, 2021
NHTSA ID Number: 11395813
Consumer Location: CHINO HILLS, CA
VIN: 5YJ3E1EA8KF****

Summary of Complaint

THE REAR PASSENGER SIDE WINDOW SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING TO WORK THIS MORNING. AFTER A QUICK GOOGLE SEARCH I FOUND THAT THIS SAME THING HAS HAPPENED TO MANY OTHER MODEL 3 OWNERS. I IMMEDIATELY DROVE TO THE NEAREST TESLA SERVICE CENTER AND WAS TREATED AS IF THE PROBLEM WAS MY FAULT AND AT FIRST THEY WERE NOT GOING TO COVER IT UNDER WARRANTY. I PROVIDED THEM WITH THE DASH CAM FOOTAGE OF THE WINDOW FALLING OUT OF THE VEHICLE INTO THE FREEWAY AND PROOF THAT THERE WERE NO OTHER VEHICLES AROUND ME WHEN THIS HAPPENED. THEY THEN AGREED TO COVER IT UNDER WARRANTY. BUT WHEN MY VEHICLE WAS DONE THEY THEN TRIED TO BLAME THE ISSUE ON THE FACT THAT MY WINDOWS WERE TINTED. IT WAS VERY DISAPPOINTING TO BE TREATED DISMISSIVELY AND FOR THEM TO NOT ACKNOWLEDGE AT ALL THAT THIS ISSUE MAY BE BIGGER THAN MY VEHICLE. HAD THAT WINDOW NOT BEEN TINTED THE SHATTERED WINDOW WOULD NOT HAVE STAYED IN TACT LIKE IT DID AND I WOULD HAVE HAD SHATTERED GLASS FLYING IN THE CABIN OF MY VEHICLE MAKING FOR A VERY DANGEROUS SITUATION.

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

January 01, 2021
NHTSA ID Number: 11388791
Consumer Location: RENTON, WA
VIN: 5YJ3E1EB1KF****

Summary of Complaint

WHEN WARMING THE CABIN, REAR VENTS WILL OFTEN BLOW VERY HOT AIR, SOMETIMES IN EXCESS OF 100F, COMPARED TO THE FRONT VENTS. EVEN DURING THE SUMMER WHEN THE FRONT IS BLOWING COLD AIR, THE REAR WILL STILL BLOW HOT AIR.

Components: UNKNOWN OR OTHER

December 01, 2020
NHTSA ID Number: 11388792
Consumer Location: TOLEDO, OH
VIN: 5YJ3E1EA2KF****

Summary of Complaint

THE HEAT IN THE FOOT WELL IS TOO HOT WHEN HVAC SYSTEM IS ON AUTO. FOOT WELL CAN GET AS HIGH AS 50 DEGREES CELSIUS WHICH IS NOT SAFE. THIS OCCURS DURING ALL DRIVING AND STATIONARY PARKING.

Components: UNKNOWN OR OTHER FORWARD COLLISION AVOIDANCE

January 15, 2021
NHTSA ID Number: 11388392
Consumer Location: NOVATO, CA
VIN: 5YJ3E1EA8KF****

Summary of Complaint

MY SON WAS DRIVING ON THE GOLDEN GATE BRIDGE WHEN THE AUTO PILOT APPLIED THE BRAKES. HE SAID A TRAFFIC CONE APPEARED ON THE SCREEN. THERE WAS NO TRAFFIC CONE OR ANY OTHER OBJECT IN THE ROAD. THIS ISSUE CAUSED AN ACCIDENT BEHIND HIM BECAUSE OF THE SUDDEN BRAKE APPLICATION. THIS ALSO HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. I HAD THE CAR ON CRUISE CONTROL. ALL OF A SUDDEN THE BRAKES WERE AUTOMATICALLY APPLIED WITHOUT ANYTHING IN THE ROAD.

Components: SUSPENSION

December 01, 2020
NHTSA ID Number: 11387213
Consumer Location: Unknown
VIN: 5YJ3E1EA6KF****

Summary of Complaint

HERE IS ANOTHER TESLA MODEL 3 IN THE JUNKYARD. THE FRONT SUSPENSION HAS FALLEN TO BITS. ALL 3 BALL-JOINTS HAVE SIMPLY POPPED APART. EVEN IN CARS THAT HAVE BEEN IN MAJOR CRASHES IT IS UNUSUAL TO SEE A BALL JOINT THAT HAS SEPARATED. THERE ARE MANY REPORTS ON THE FORUMS THAT THE BALL JOINTS ON MODEL 3 CARS ARE SQUEAKING BADLY WHEN THE STEERING IS TURNED SIDE TO SIDE. EXAMPLE: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/TIME-TO-REPLACE-UPPER-CONTROL-ARM-BALL-JOINTS.202921/PAGE-3 TIME TO REPLACE UPPER-CONTROL ARM BALL JOINTS | PAGE 3 | TESLA ...TESLAMOTORSCLUB.COM ' TESLA: VEHICLES ' MODEL 3 I AM EXCEPTIONALLY DISAPPOINTED THAT TESLA WILL NOT HONOR WHAT'S CLEARLY A FLEETWIDE PART FAILURE ISSUE FOR THE BALL JOINTS ** OWNERS ARE RESORTING TO DIY REPAIRS BY INJECTING GREASE OR WD40 THROUGH THE RUBBER BOOT. THE SQUEAKING SOUND MEANS THAT METAL IS RUBBING ON METAL. EVENTUALLY THE BALL WEARS DOWN SUFFICIENTLY FOR IT TO POP OUT OF ITS SOCKET. I HAVE MADE REPORTS TO YOU ALREADY ON THIS SUBJECT AND HAVE SUPPLIED MANY PHOTOGRAPHS OF TESLA POPPED BALL JOINTS. I STRONGLY URGE YOU TO TAKE IMMEDIATE ACTION BY ISSUING A RECALL. THANK YOU. KEEF

Components: SUSPENSION

November 01, 2020
NHTSA ID Number: 11386886
Consumer Location: Unknown
VIN: 5YJ3E1EB4KF****

Summary of Complaint

HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38603577?ROWNUMBER=11 IT HAS NOT BEEN IN A COLLISION. THERE IS NO DAMAGE TO THE BODYWORK AND NO AIRBAGS HAVE BEEN DEPLOYED. THE FRONT SUSPENSION APPEARS TO HAVE COMMITTED SEPPUKU. ALL ITS GIBLETS HAVE FALLEN OUT. IT LOOKS AS THOUGH THE SUSPENSION HAS BEEN UNABLE TO WITHSTAND THE INSANE AND LUDICROUS POWER OF THE MOTOR AND HAS HAD ITS NUTS WRENCHED OFF. I THINK THE SAME THING SHOULD HAPPEN TO THE NHTSA OFFICIALS THAT ALLOW THESE LETHAL CONTRAPTIONS TO BE ON THE ROADS. HAVE A GREAT DAY. REGARDS KEEF

Components: ELECTRICAL SYSTEM FORWARD COLLISION AVOIDANCE

December 19, 2020
NHTSA ID Number: 11384253
Consumer Location: EL DORADO HILLS, CA
VIN: 5YJ3E1EA1KF****

Summary of Complaint

WHITE BLOCK APPEARED ON SCREEN, WOULD NOT CLEAR. BLOCKED VISIBILITY OF ANY DISPLAYS UNDER THE BLOCK, INCLUDING GEAR SELECTOR, SPEED, ENERGY STATUS, TURN SIGNALS, MOST OF ANY OTHER DISPLAY, SUCH AS MAPS, CAMERA DISPLAY. BLOCK REMAINED WHEN WE LEFT THE CAR, AND RETURNED. ONLY COULD CLEAR W/ DISPLAY RESET, WHICH I UNCOVERED ONCE I RETURNED HOME AND LOOKED ONLINE. WHITE BLOCK DID NOT APPEAR TO IMPACT DRIVING, BUT OBSCURED BASICALLY EVERY DRIVING FEEDBACK YOU'D EXPECT FROM A DASHBOARD.

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