Components: STRUCTURE
March 01, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Clear
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver, Front Passenger |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11424104 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | 5YJSA1H11EF**** |
The front passenger door handle has not extended for more than 90 days. The right rear door handle was replaced on 3/22/21 and has also failed. Tesla apparently has a giant parts shortage and has thus been unable to replace this door handle for months. All four door handles have already been replaced at least once due to failures, some at least twice. This appears to be a chronic nationwide manufacturing defect. The result is that first responders and passengers are unable to open doors with broken handles. Although a short-term failure of a single door handle may not be a significant problem, that problem multiplied by hundreds of thousands of non-functioning Tesla door handles will almost certainly lead to serious injuries.
| NHTSA ID Number: | 11395170 |
|---|---|
| Consumer Location: | BELLINGHAM, WA |
| VIN: | 5YJSA1H11EF**** |
THE CAR WAS PARKED IN MY GARAGE, AND OUT OF THE BLUE IT BEGAN TO SPONTANEOUSLY COMBUST. IMMEDIATELY THE GARAGE WAS FILLED WITH ELECTRICAL SMOKE.
| NHTSA ID Number: | 11390675 |
|---|---|
| Consumer Location: | BELLEVUE, WA |
| VIN: | 5YJSA1H11EF**** |
MY DAUGHTER WAS DRIVING THE CAR. THE TOUCH SCREEN SUDDENLY FROZEN DURING DRIVING AROUND 12:35 P.M. DEC. 28 2020. (THE EXACT DATE COULD NOT REMEMBERED, BUT I HAVE FILE WITH TESLA ON THE DAY IT HAPPENED). THE WIND SHIELD GOT FROG UP VERY FAST. I COULD NOT TURN ON DEFROST AND ALMOST HAVE A COLLISION DUE TO POOR VISIBILITY. I HAD TO USE PAPER TO CLEAN THE MOISTER OF THE WIND SHIELD AND SO THE VISIBILITY WAS GOOD ENOUGH FOR MY DAUGHTER TO DRIVE THE CAR BACK HOME SAFELY.
| NHTSA ID Number: | 11376977 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5YJSA1H11EF**** |
I WOULD LIKE TO PROVIDE INFORMATION REGARDING 2 PRELIMINARY EVALUATIONS IN 2020 THAT NHTSA HAS OPENED FOR A TESLA VEHICLE. 1.THE EXPANDED PROBE JUNE OVER TOUCHSCREEN FAILURES. 2.2015-2017 MODEL S AND 2016-2017 MODEL X VEHICLES REGARDING FAILURE OF LEFT OR RIGHT FRONT SUSPENSION FORE LINKS. I WOULD LIKE TO POINT OUT THAT ALTHOUGH NHTSA IS USED TO DEALING WITH "MODEL YEAR" VEHICLES, IT IS WELL KNOWN THAT TESLA DOES NOT FOLLOW THE CALENDAR YEAR MODELS LIKE OVER MANUFACTURERS. THEY INTRODUCE NEW FEATURES, FIXES, MODIFICATIONS IN REAL-TIME. I WANTED TO LET YOU KNOW THIS AS YOUR EVALUATIONS MAYBE SHOULD NOT BE CUT TO THE CALENDAR YEAR AND POSSIBLY GAIN INFORMATION ON THE TIME WHEN TESLA IMPLEMENTED A CHANGE TO THE PRODUCTION. I AM INCLUDING TWO INVOICES THAT I HAVE HAD TO PAY THIS YEAR AND HERE ARE SOME CONCERNS. 1. APRIL2020 - MCU REPLACEMENT. MY REPLACED MCU IS STILL EXHIBITING THE SAME ISSUES WHERE I CAN HAVE NO REAR CAMERA, NO BLINKING SOUND, EXTREME DELAYS IN THE TOUCHSCREEN, RANDOM REBOOTS. I AM CURRENTLY PROVIDING EVIDENCE TO TESLA IN ORDER FOR THEM TO FIX UNDER WARRANTY. THE ONIS IS ON ME HOWEVER IT SEEMS. TESLA'S OWN RECALL FOR THIS ISSUE HAS A LIMIT OF 8 YEARS OR 100,000 MILES. THIS IS NOT COVERING THE FACT THAT IT IS OLDER VEHICLES THAT EXHIBIT THIS ISSUE. THIS IS A DEFECT WHICH HAS BEEN PROVEN BY INDEPENDENT POST-TESLA SERVICE PERSONNEL WHICH I CAN PROVIDE YOU DIRECTION TO REVIEW THAT INFO. MY POINT HERE IS PLEASE DO NOT LET THEM GET AWAY WITH PROVIDING A HALF-SOLVED SOLUTION. THE MCU IN QUESTION IS USING NON-COMMERCIAL GRADE EMM MEMORY. 2. NOVEMBER2020 - FAILURE OF THE LEFT OR RIGHT FRONT SUSPENSION FORE LINKS. AFTER A VISIT TO A LOCAL SERVICE STATION, THEY MENTIONED THERE IS A PROBLEM. ATTACHED IS THE INVOICE FROM TESLA REPLACING THE FORE LINKS MENTIONED HERE. IN SUMMARY, MY CAR WAS MADE IN THE U.S. I HOPE YOU WILL HOLD TESLA ACCOUNTABLE.
| NHTSA ID Number: | 11376882 |
|---|---|
| Consumer Location: | BELLEVUE, WA |
| VIN: | 5YJSA1H11EF**** |
MY 2014 TESLA ONLY 11K MILES. WHEN THE MILEAGE WAS AROUND 5K, I HAVE TO BRING THE CAR BACK TO TESLA FOR SERVICE THE SUSPENSION SYSTEM WAS AT FAULT THAT CAR COULD NOT BE RAISED AT SOME SPEED BUMP, AS A RESULT THE BOTTOM OF THE CAR HIT THE SPEED BUMP. I CONSIDER IT IS A SAFETY ISSUE BECAUSE THE BATTERY IS INSTALLED UNDERNEATH THE CAR WHICH COULD CAUSE FIRE IF THE BATTERY HOT HIT AND RAPTURED.
| NHTSA ID Number: | 11341986 |
|---|---|
| Consumer Location: | BRUNSWICK, GA |
| VIN: | 5YJSA1H11EF**** |
I WAS DRIVING ON THE HIGHWAY, AND SUDDENLY THE MAIN SCREEN GOES BLACK, AND THE TURN SIGNALS STOP WORKING AND I HAD TO USE HAND SIGNALS ( MOST OF THE PPL DIDN'T UNDERSTAND THEM) AND THE AC SYSTEM TURNED OFF ( I WAS DRIVING WITH THE KIDS IN THE CAR AND UNTIL GOT HOME THEY WERE DEHYDRATED, AS IT WAS OVER 100 DEGREES OUTSIDE)
| NHTSA ID Number: | 11342036 |
|---|---|
| Consumer Location: | DALLAS, TX |
| VIN: | 5YJSA1H11EF**** |
MY TESLA S HAS YET ANOTHER DEFECTIVE MCU CONSOLE RUINED BY EXCESSIVE DATA COMMUNICATION BY TESLA.. IT IS DANGEROUS TO DRIVE BECAUSE THE CAR SPEED IS EXTREMELY FAINT IN THE INSTRUMENT WINDOW, AND THERE IS NO SOUND WHEN THE TURN SIGNAL IS ACTIVATED, NO RADIO, NO MAP, AND NO HVAC CONTROL. I HAVE TO PAY TESLA $1553.TO REPLACE IT WITH A REMANUFACTURED UNIT - SOME OTHER OWNER'S EX-MCU? TESLA PROMOTES THIS AS A "SMART CAR." WITHOUT THE MCU CONSOLE, IT S A DUMB CAR.
| NHTSA ID Number: | 11338141 |
|---|---|
| Consumer Location: | PARKVILLE, MD |
| VIN: | 5YJSA1H11EF**** |
MY MCU JUST WENT BLACK AND NEVER CAME BACK ON. IT HAS BEEN LIKE THIS FOR 5 DAYS. I AM UNABLE TO CHARGE THE CAR, AND NO CLIMATE CONTROLS, AND ALSO NO REAR VIEW CAMERA. I HAVE A SERVICE APPOINTMENT IN 2 WEEKS, AND THEY REFUSE TO UPGRADED THE MCU1 TO AN MCU2 WHICH WILL HAVE LESS CHANGE OF HAVING THIS FAILURE IN THE FUTURE.
| NHTSA ID Number: | 11331592 |
|---|---|
| Consumer Location: | VACAVILLE, CA |
| VIN: | 5YJSA1H11EF**** |
MCU UNIT HAS A DESIGN FLY WHERE IT WILL BE INOPERABLE CAUSING A SAFETY ISSUE. *TR
| NHTSA ID Number: | 11330721 |
|---|---|
| Consumer Location: | KIRKLAND, WA |
| VIN: | 5YJSA1H11EF**** |
VEHICLES MCU (MIDDLE CONTROL UNIT) STOPPED WORKING. BLINKERS WOULD NOT WORK, SO I WAS UNABLE TO SIGNAL WHILE DRIVING. THE REARVIEW CAMERA STOPPED WORKING AS WELL AND THE AC SYSTEM WAS STUCK ON. *TR
| NHTSA ID Number: | 11330870 |
|---|---|
| Consumer Location: | SAN FRANCISCO, CA |
| VIN: | 5YJSA1H11EF**** |
EXACTLY AS DESCRIBED IN YOUR OPEN INVESTIGATION, NHTSA ACTION NUMBER: PE20010. THE TOUCHSCREEN DISPLAY WENT BLACK ON 02/23/20, NO TOUCHSCREEN-RELATED FUNCTIONS WORKED (INCLUDING CAMERA DISPLAYS, NAVIGATION, CHARGING, ETC). TESLA SERVICE STATION REPLACED THE MCU (3/10/20-3/20/20), AT MY EXPENSE, EVEN THOUGH THIS FLASH DEVICE FAILS BECAUSE OF TESLA'S OWN EXTREMELY HIGH NUMBER OF PROGRAM-ERASE CYCLES -- AND THAT MASSIVE DATA TRANSFER BENEFITS ONLY TESLA, NOT THE CAR OWNER. THEY INSTALL MCUS THAT FAIL DUE TO THE HIGH DEMANDS PLACED ON THEM BY THE COMPANY, FOR THE COMPANY. THEN THEY CHARGE THE CONSUMER FOR A REPLACEMENT, AND THIS WILL HAPPEN AGAIN AND AGAIN. *TR
| NHTSA ID Number: | 11330936 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | 5YJSA1H11EF**** |
DUE TO RECENT NEWS THIS WEEK OF NHTSA INVESTIGATING THE TESLA MODEL S FROM 2012 TO 2015 REGARDING THE FAULTY SCREEN, I WANTED TO REPORT THAT I HAD A SIMILAR PROBLEM. THE LARGE SCREEN CALLED MCU OR MEDIA CONTROLLED UNIT ON MY MODEL S WOULD HAVE PROBLEMS OF BLACKING OUT WHILE DRIVING OR WHEN TRYING TO START FROM A PARKED POSITION. ULTIMATELY, IT SHUT DOWN ALTOGETHER. I HAD REPORTED THE PROBLEM TO TESLA WHEN THE SCREEN BLACKOUT PROBLEMS WERE HAPPENING IN 2018 AND 2019 BY CALLING CUSTOMER SERVICE. TESLA'S CUSTOMER SERVICE TOLD ME TO REBOOT THE SYSTEM BY HOLDING DOWN THE TWO SCROLL BUTTONS. AFTER MULTIPLE REBOOTS OVER A PERIOD OF 6+ MONTHS, THE SCREEN BLACKED OUT PERMANENTLY, AND THE REBOOT SOLUTION NO LONGER WORKED. I HAD TO GET THE PROBLEM FIXED AT A COST OF $2,614.50. *TR
| NHTSA ID Number: | 11330524 |
|---|---|
| Consumer Location: | CLYDE HILL, WA |
| VIN: | 5YJSA1H11EF**** |
THE DOOR HANDLE SOMETIMES DOES NOT EXTEND AND STUCK IN POSITION. IF THE DOOR HANDLE STUCK IN CLOSE POSITION, DURING AN FATAL ACCIDENT, THE FIRST RESPONDER WILL NOT ABLE TO OPEN THE DOOR AND SAVE LIFE. *TR
| NHTSA ID Number: | 11300905 |
|---|---|
| Consumer Location: | MERCER ISLAND, WA |
| VIN: | 5YJSA1H11EF**** |
FROM A COASTING POSITION IN AN UNDERGROUND GARAGE, I TURNED RIGHT TO ROUND A 90 DEGREE CORNER. AFTER COMPLETING THE TURN MY CAR BEGAN TO SPEED UP RAPIDLY. WHEN I FIRST NOTICED THE ACCELERATION BEGINNING, I STEPPED ON THE BRAKE, WHICH HAD NO EFFECT. THE CAR CONTINUED TO ACCELERATE OVER A DISTANCE OF ABOUT 50 FEET AND COLLIDED HEAD-ON WITH A CONCRETE WALL. FRONT AIRBAGS ON THE DRIVER'S SIDE DEPLOYED AND MY BODY STRUCK THEM: FACE, CHEST, AND LOWER LEGS. I HAVE INJURIES FROM THE INCIDENT.
| NHTSA ID Number: | 11075746 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5YJSA1H11EF**** |
HERE IS A TESLA IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/23955718/PHOTOS IT HAS BEEN IN A MAJOR CRASH, HAS BIO-HAZARD STICKERS AND IT IS NEAR CERTAIN THAT OCCUPANTS HAVE BEEN KILLED OR INJURED. OBVIOUSLY THE CAR IS BADLY DAMAGED AND HAS BEEN IN A ROLLOVER. BOTH LH WHEELS AND SUSPENSIONS HAVE SNAPPED OFF COMPLETELY. RH WHEELS ARE BOTH WHOMPY. IT SEEMS HIGHLY PROBABLE THAT DETACHED OR WHOMPY WHEELS WERE THE CAUSE OF THE CRASH. PLEASE INVESTIGATE. THAN YOU. CONCERNED CITIZEN. (DATE OF CRASH AND DEATHS/INJURIES ARE APPROXIMATIONS BASED ON THE PHOTOGRAPHS OF THE WRECK.)
