Components: UNKNOWN OR OTHER
November 18, 2021
TBD
Condition
Unknown
Damage
Other
Title
Salvage
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver, Front Passenger |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11440969 |
|---|---|
| Consumer Location: | PUYALLUP, WA |
| VIN: | 5YJSA1H12EF**** |
The vehicle was part of the eMMc recall, we paid out of pocket, approved for reimbursement but Tesla refuses to actually pay
| NHTSA ID Number: | 11420453 |
|---|---|
| Consumer Location: | PHILADELPHIA, PA |
| VIN: | 5YJSA1H12EF**** |
On February 15, 2021, I was driving my Tesla Model S and turned onto a neighborhood road at a speed of approximately 10-15 mph. I just started to accelerate when an extremely loud noise came from the front end of the car, much like an explosion. The vehicle continued to drive, but was noticeably lower in the front. I pulled over and stopped. I was shaken by the noise and could have lost control. Fortunately, I was not driving fast and there were no cars near my vehicle. There was no warning in terms of lights or altered performance prior to the noise just described. After inspecting the bottom of the car and seeing nothing dragging or impeding driving, I returned to my house about a block away. The car was taken to a Tesla dealer and repaired. The "left front strut spring" had broken, according to the Tesla mechanic. The mechanic claimed that this was not unusual due to "rusting" that occurred in the Mid-Atlantic climate. The car had 54,500 miles on the odometer. I have never heard of a catastrophic break of such equipment, with no warning, due to "rusting". I am reporting the part failure because if the break had occurred while turning onto a busy road, the problem could easily have led to the loss of control and an accident. This was not a threat to me because I was on a little-used city road with a low speed limit. After the repair was made, I requested the broken part from Tesla, but was told it had been thrown away.
| NHTSA ID Number: | 11413560 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | 5YJSA1H12EF**** |
MY VEHICLE HAS HAD A PROBLEM WITH THE MULITMEDIACARD (EMMC) FOR YEARS. I HAVE ALL THE DOCUMENTATION FROM PREVIOUS REPORTS. I WAS NOTIFIED FINALLY BY TESLA THAT A RECALL IS UNDERWAY, BUT THEY HAVE NOT SCHEDULED THE REPAIR, AND WHEN I ENTER MY VIN NUMBER ON TESLA'S VIN RECALL SEARCH, I GET THIS MESSAGE ERROR LOOKING UP VIN. ERROR CODE 91". THERE IS NO WAY TO CALL TESLA, AS THEY REQUIRE PEOPLE TO SCHEDULE IN THE APP. BUT THERE IS NO WAY TO SCHEDULE THIS SERVICE IN THE APP AT THIS TIME. MY CAR SPONTANEOUSLY BLACKS OUT WHILE I AM DRIVING AND SEVERAL OF THE INTENDED FUNCTIONS DO NOT WORK 100% OF THE TIME. I AM BECOMING CONCERNED ABOUT DRIVING THIS CAR AT ALL. CAN YOU PLEASE HELP?
| NHTSA ID Number: | 11407475 |
|---|---|
| Consumer Location: | MIAMI, FL |
| VIN: | 5YJSA1H12EF**** |
MY DRIVETRAIN GOT WATER INTRUSION. THIS WATER INTRUSION RENDERED MY DRIVETRAIN TO FAIL. I WAS TOLD IT WAS NOT COVERED BY MANUFACTURE WARRANTY. WARRANTY WAS FOR 8YRS & UNLIMITED MILES.
| NHTSA ID Number: | 11402915 |
|---|---|
| Consumer Location: | PUYALLUP, WA |
| VIN: | 5YJSA1H12EF**** |
OUR CAR WAS NON FUNCTIONING BECAUSE OF THE MCU NON FUNCTIONING. THE EMMC CHIP WAS DEFECTIVE AND TESLA STATED OUR ONLY OPTION WAS TO REPLACE THE UNIT. WE DID, A RECALL WAS ISSUED AND NOW THEY STATE WE ARE NOT ELIGIBLE FOR A REFUND. TESLA STATES THAT THE CHIP SHOULD ONLY BE REPLACED AND NOT THE UNIT EVEN THOUGH THAT WAS OUR ONLY OPTION GIVEN BY THE TESLA SERVICE CENTER.
| NHTSA ID Number: | 11399537 |
|---|---|
| Consumer Location: | OXNARD, CA |
| VIN: | 5YJSA1H12EF**** |
THE TOUCHSCREEN OF MY TESLA IS LEAKING THE GLUE THAT IS BETWEEN THE GLASS TOUCHSCREEN. THE GLUE STARTED AS LITTLE AIR BUBBLES, THEN HAS GROWN TO HALF THE SCREEN. IT CONTINUALLY LEAKS ONTO THE CENTER CONSUL. FROM A GOOGLE SEARCH, IT SEEMS TO BE A COMMON ISSUE WITH OLDER TESLA'S.
| NHTSA ID Number: | 11387986 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | 5YJSA1H12EF**** |
THE TOUCH SCREEN FREEZES, BLACKS OUT, AND BECOMES UNRESPONSIVE. THIS IS DUE TO A WELL KNOWN ISSUE WITH THE MCU. TESLA HAS ISSUED AN EXTENDED WARRANTY TO 100,000 MILES BUT MY CAR HAS 106,000 MILES SO IS INELIGIBLE AND THE REPAIR IS THOUSAND OF DOLLARS. THIS ISSUE STARTED BEFORE THE CAR HAD 100,000 MILES BUT TESLA DIDN'T OFFER THE REPAIR UNTIL NOVEMBER, 2020 BY WHICH TIME THE VEHICLE EXCEEDED 100,000 MILES. WITHOUT THE TOUCH SCREEN MOST VEHICLE CONTROLS CANNOT BE ACCESSED WHICH IS A MAJOR SAFETY ISSUE. ISSUE STARTED ON 5/10/2019 AND CONTINUE TO OCCUR ALMOST DAILY.
| NHTSA ID Number: | 11386226 |
|---|---|
| Consumer Location: | FARMINGTON, NY |
| VIN: | 5YJSA1H12EF**** |
1. REPLACED MCU, AT MY COST. SEVERAL WEEKS LATER A LESSER EXPENSIVE FIX WAS ANNOUNCED. SEVERAL WEEKS AFTER THAT ANNOUNCEMENT TESLA NOTIFIED ME THAT I MAY FALL UNDER AN EXTENDED WARRANTY FOR THE REPLACEMENT. IT TURNS OUT THAT BECAUSE MY VEHICLE WAS OVER 100,000 MILES AT THE TIME OF REPLACEMENT (114,000) IT DOES NOT QUALIFY FOR THE EXTENDED WARRANTY. I PURCHASE THE CAR AS CERTIFIED PRE-OWNED FROM TESLA WITH 22,000 MILES. MY OWNERSHIP MILES WAS UNDER 100,000 MILES AT THE TIME OF THE REPLACEMENT. CONSIDERING THE FAILURES OF THE MCU IN OLDER MODEL VEHICLES, AND A KNOWN PROBLEM, I WOULD THINK I WOULD BE COVERED. 2. DOOR HANDLES - ALL 4 DOOR HANDLES HAVE BEEN REPLACED AT LEAST TWICE SINCE OWNERSHIP. AGAIN, A KNOWN ISSUE IN THE DESIGN. ALL BUT ONE REPLACEMENT WERE COMPLETED AT NO CHARGE. THE LAST REPLACEMENT WAS DONE AFTER 14 MONTHS FROM THE PREVIOUS REPLACEMENT. TESLA ONLY WARRANTIES FOR 1 YEAR SINCE REPLACEMENT. I DON'T UNDERSTAND WHY SOMETHING THAT IS A KNOWN FAILURE WOULD BE MY RESPONSIBLITY. 3. TPMS SENSORS - AGAIN, A KNOWN ISSUE THAT THE ORIGINAL SENSORS WERE A BAD DESIGN. TESLA WILL ONLY REPLACE WITH THE UPGRADED VERSION, AT MY COST OF AROUND $1,000! I AM FORCED TO FIND A NON-TESLA REPAIR FACILITY TO REPLACE THE SENSORS, AT A LOWER COST. AGAIN, WHERE IS THE ACCOUNTABILITY ON TESLA TO STAND BEHIND KNOWN ISSUES.
| NHTSA ID Number: | 11343138 |
|---|---|
| Consumer Location: | SEASIDE, CA |
| VIN: | 5YJSA1H12EF**** |
TESLA MCU FAILING. NO REAR VIEW CAMERA. NO TURN SIGNALS AND ALL DISPLAY ITEMS ON THE CENTER SCREEN UNAVAILABLE INCLUDING CLIMATE CONTROL, WHEN THE MCU - MEDIA CONTROL UNIT FREEZES OR GOES BLACK. I WAS HAVING SYMPTOMS OF IMMINENT FAILURE AND I HAD THE EMMC CHIP REPLACED BY A 3D PARTY TO INSURE I WOULDN'T GET STUCK.
| NHTSA ID Number: | 11342190 |
|---|---|
| Consumer Location: | JONESBORO, GA |
| VIN: | 5YJSA1H12EF**** |
SCREEN BLACKED OUT AND I LOST SIGNALS AND CONTROL
| NHTSA ID Number: | 11342106 |
|---|---|
| Consumer Location: | ORLANDO, FL |
| VIN: | 5YJSA1H12EF**** |
SOMETIME IN 2015/16 MY COMPUTER SYSTEM (INFOTAINMENT/MCU) STOPPED WORKING CORRECTLY. IT MOVED VERY SLOW, SCREEN WOULD LOAD SLOWLY, GPS LOADED EVEN SLOWER, CAR STOPPED RECOGNIZING THE KEY WAS IN THE CAR AND WEB CONNECTION STOPPED CONNECTING OR CONNECTED VERY SLOWLY. I ASKED THE SERVICE CENTER TO LOOK AT THIS DURING SEVERAL ROUTINE OR REPAIR VISITS AND I WAS ALWAYS TOLD IT WAS A FIRMWARE ISSUE. AFTER THEY UPDATE THE FIRMWARE, THE PROBLEM CONTINUED. I COMPLAINED ABOUT THIS DURING EVERY VISIT TO THE SERVICE CENTER AND ONLY RECENTLY REALIZED THAT THEY NEVER NOTED IT AS A 'CUSTOMER COMPLAINT' IN MY SERVICE RECORDS. THEY SIMPLY LISTED THAT THEY LOOKED AT IT AS PART OF THEIR ROUTINE COURTESY CHECK. THIS IS MISLEADING SINCE I DEFINITELY COMPLAINED AND ASKED THEM TO FIX IT. IN RECENT YEARS, THE SCREEN HAS STARTED RANDOMLY GOING BLACK AND OFTEN (WHILE DRIVING OR IDLE), THE GPS ONLY OCCASIONALLY WORKS, THE WEB NEVER WORKS (HASN'T WORKED FOR MORE THAN 2 YEARS). NOW TESLA SAYS MY MCU IS FAULTY AND I HAVE TO PAY $2500 FOR AN UPGRADE. IN THE MEANTIME, THE COMPUTER SYSTEM HAS INDICATED THE 12V BATTERY WAS BAD (I PAID TO REPLACE IT BUT BELIEVE THIS WAS AN MCU ERROR NOW THAT MY SYSTEM RARELY WORKS CORRECTLY). I'VE REPORTED THIS ISSUE WITH THE COMPUTER MORE THAN 6 OR 7 TIMES AND NO ONE WAS EVER ABLE TO DETERMINE THE CAUSE OR REPAIR IT. ONLY ON A RECENT VISIT IN 2019 WAS I TOLD THAT THE MCU WILL HAVE TO BE REPLACED AT MY EXPENSE.
| NHTSA ID Number: | 11331638 |
|---|---|
| Consumer Location: | PEORIA, AZ |
| VIN: | 5YJSA1H12EF**** |
VEHICLE'S MCU GOES BLACK AND REBOOTS WHEN IN FLIGHT. LOSS OF ABILITY TO CONTROL KEY VEHICLE FEATURES.
| NHTSA ID Number: | 11331369 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 5YJSA1H12EF**** |
WHILE STATIONARY, JUST AFTER GETTING INTO THE CAR WHICH IN THIS CAR IS HOW IT TURNS ON, MCU IS FAILING DUE TO EXCESSIVE LOGGING ISSUE. MAIN SCREEN GOES BLACK RANDOMLY. LOSE CONTROL OF MAJOR FUNCTIONS OF CAR, INCLUDING AC.
| NHTSA ID Number: | 11330609 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | 5YJSA1H12EF**** |
THE TESLA MCU1 IS KNOWN TO FAIL AS HIGHLIGHTED BY MANY RESPECTABLE NEWS AGENCIES. THERE ARE EVEN SHOPS AROUND THE COUNTRY SPECIALIZING IN THIS CRAZY REPAIR THAT INVOLVES HACKING THE CAR. THE MCU IN MY CAR IS BEGINNING TO FAIL AND WILL BLACK OUT/FREEZE RANDOMLY. BASICALLY THE IDEAL USE FOR IT, IS NOT TO USE IT SO IT DOESN'T CRASH. WHEN IT DOES, I EXPERIENCE LOSS OF AUDIBLE AND VISUAL TOUCHSCREEN FEATURES, SUCH AS INFOTAINMENT, NAVIGATION, AND WEB BROWSING, AND LOSS OF THE REAR-CAMERA IMAGE DISPLAY WHEN IN REVERSE GEAR. AFTER SEVERAL REBOOTS, IT DOES BOOT UP, OFTEN WIFI DOES NOT WORK, 3G CONNECTION DOES NOT WORK, MAPS TAKE A LONG TIME TO LOAD AS I AM DRIVING AND NAVIGATING ANY OF THE OPTIONS CAUSES THE UNIT TO FREEZE. IT TAKES ADDITIONAL REBOOTS TO RESOLVE THESE ISSUES. THIS IS A BIG ISSUE CONSIDERING ALL LIGHTS, SUSPENSION FEATURES, AC AND PRETTY MUCH ALL ASPECTS OF THE CAR ARE CONTROLLED FROM HERE. EVEN THOUGH THE CAR IS IN WARRANTY, TESLA'S SOLUTION IS TO RESET THE CAR AND WEAR THE EMMC MORE. *TR
| NHTSA ID Number: | 11310706 |
|---|---|
| Consumer Location: | SAN JOSE, CA |
| VIN: | 5YJSA1H12EF**** |
TESLA HAS LIMITED CHARGING SPEED AFTER A 2019.16.X SOFTWARE UPDATE TO ALMOST 3X SLOWER, FOLLOWING REPORTS OF FIRES WITH CARS WHILE JUST SITTING THERE. THE CAR HAS ADDITIONALLY BEGAN DETERIORATE QUICKLY AS DISTANCE AVAILABLE TO DRIVE AFTER THE 2019.16.X UPDATE HAS GONE DOWN AS WELL. THIS IS NOW KNOWN ON THE INTERNET AS "BATTERYGATE" AND "CHARGEGATE". DUE TO LACK OF COMMUNICATION FROM TESLA ON THIS ISSUE AND FIRES SURROUNDING CARS WITH SIMILAR BATTERIES, I AM NOT CONFIDENT THE ISSUE HAS BEEN RESOLVED WITH JUST SOFTWARE AND THE CAR IS COMPLETELY SAFE TO OPERATE WITH THE BATTERY IT WAS SOLD WITH. I AM NOT EVEN SURE IT IS SAFE TO SLEEP UNDER THE SAME ROOF AS WHERE IT IS BEING PARKED.
