Components: SUSPENSION
August 26, 2021
TBD
Condition
Run & Drive
Damage
Collision
Title
Salvage
| Rearview Video Systems | Standard |
|---|
| Dynamic Head Restraints | Not Available |
|---|---|
| Head Restraint | Driver, Front Passenger |
| Advanced Belt Feature | Standard |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Driver, Front Passenger |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Curtain | Driver, Front Passenger, Rear Seat |
| Pelvis | Driver, Front Passenger |
| Pelvis/Torso | Driver, Front Passenger |
| Knee | Driver, Front Passenger |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Yes |
| LATCH Locations | Rear Seat |
|---|---|
| Safety Power Windows (Anti-Pinch) | Standard |
| Safety Power Windows (Anti-Pinch) locations | Driver, Front Passenger, Rear Seat |
| NHTSA ID Number: | 11430695 |
|---|---|
| Consumer Location: | FREMONT, CA |
| VIN: | 5YJSA1H15EF**** |
The front suspension on the drivers side just broke down. I was luckily at extremely low speed since I was reversing the car. Previously the rear subframe on my car was also damaged. Tesla repaired it and made me/insurance pay for those damages even though it was issues with the frame of the car.
| NHTSA ID Number: | 11419825 |
|---|---|
| Consumer Location: | TRABUCO CANYON, CA |
| VIN: | 5yjsa1h15ef**** |
I would experience multiple black outs on the technology system for the vehicle. They have not replaced the eMMC which is under recall
| NHTSA ID Number: | 11413772 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | 5YJSA1H15EF**** |
2014 TESLA MODEL S. CONSUMER WRITES REGARDING NHTSA SAFETY RECALL 21V-035. *LD THE CONSUMER STATED THE VEHICLE HAD A FAILED CHIP RENDERING IT UNABLE TO BE DRIVEN. THE VEHICLE HAD TO BE TOWED. THE CONSUMER WAS UNABLE TO REACH A TESLA REPRESENTATIVE. *JS
| NHTSA ID Number: | 11408069 |
|---|---|
| Consumer Location: | NORTH HILLS, CA |
| VIN: | 5YJSA1H15EF**** |
MCU FAILED BY GOING BLACK AND NOT REBOOTING, AS HAPPENS WHEN THE EMMC FAILS. TURN INDICATORS, CLIMATE CONTROLS, AND OTHER VITAL VEHICLE INFORMATION ALL BECAME INOPERABLE. TESLA CLAIMS FAILURE WAS DUE TO MCU FLAW AND NOT THE EMMC FAILURE THAT THEY ARE CURRENTLY COVERING IN THEIR RECALL, AND REFUSES TO PAY FOR REPAIR OF THIS PART. THE MCU FAILURE, HOWEVER, IS JUST AS DANGEROUS AS THE EMMC FAILURE THEY HAVE BEEN FORCED TO COVER, AND HAS EXACTLY THE SAME SYMPTOMS, BUT THEY ARE REFUSING TO ADDRESS IT IN THE RECALL. THERE ARE NUMEROUS OTHER PEOPLE ON THE TESLA FORUMS WHO HAVE HAD THIS SAME FAILURE AND HAVE HAD TESLA REFUSE TO COVER THEIR FAILURES AS WELL. TESLA CLAIMS IT WAS NOT DUE TO THE EMM AND THUS THEY DON'T HAVE TO REPAIR THE FLAW, BUT EVEN IF IN FACT THIS IS TRUE, THE PROBLEM THIS FAILURE CAUSES RESULTS IN THE SAME OUTCOME AS THE EMM FAILURE AND IS JUST AS DANGEROUS. THE FAILURE OCCURRED WHEN THE CAR WAS ONLY 5 YEARS OLD AND MADE THE CARE MORE DANGEROUS TO OPERATE, JUST AS THE EMM FAILURE DOES AND CREATING THE EXACT SAME SYMPTOMS. BUT TESLA ARGUES THIS IS A DIFFERENT PART AND THUS IS NOT COVERED BY RECALL EVEN THOUGH THE END RESULT IS THE SAME DANGEROUS CONDITION. SO IN SUMMARY, TESLA IS EITHER REFUSING TO COVER A REPAIR THEY PROMISED TO COVER, OR THERE ARE ADDITIONAL FLAWS IN THE MEDIA CONTROL UNIT THAT CAUSE THE SAME DANGEROUS CONDITIONS AND THAT THEY SHOULD BE COVERING AND THAT SHOULD BE INVESTIGATED BY YOUR AGENCY.
| NHTSA ID Number: | 11388497 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | 5YJSA1H15EF**** |
MY TOUCHSCREEN WENT OUT (ALL BLACK) A YEAR AGO. THE REPLACEMENT WAS A REFURBISHED ONE. IT TOOK TWO WEEKS. WHEN I ASKED IF IT WAS IMPROVED, I WAS TOLD IT'S THE SAME BUT HAS A NEW TWO-YEAR WARRANTEE. NOW A YEAR LATER, IT IS STARTING TO "ACT UP" LIKE THE FIRST. ADD TO THAT, THE LAST THREE ROAD TRIPS WITH IT EACH HAD SOMETHING BREAK ON IT OR NEEDED ATTENTION. AIR CONDITIONING COMPRESSOR 800 MILES FROM HOME IN AUGUST 2019. DRIVER'S DOOR HANDLE EXTENDING GEAR. AND 12V BATTERY, ONLY TO LEARN WEEKS LATER THAT IT WAS "FIXED" WITH A SOFTWARE UPGRADE. WHAT GOOD IS AN EXTENDED WARRANTEE, IF YOU BREAKDOWN ON A TRIP? THE CAR IS UNRELIABLE. I'M GOING TO GET RID OF IT. JUST ADD MY COMPLAINT TO THE LIST OF UNHAPPY OWNERS.
| NHTSA ID Number: | 11384580 |
|---|---|
| Consumer Location: | LITTLE ELM, TX |
| VIN: | 5YJSA1H15EF**** |
THE INSTRUMENT CONTROL SCREEN IS FAILING AS THE GLASS IS SEPARATING FROM THE GLASS AND UNABLE TO VIEW ICONS ON THE PANEL. TELSA IS NOT GOING TO REPLACE UNLESS 1500 IS PAID FOR REPLACEMENT WITH UPDATED SCREEN THAT DOES NOT SEPARATE FROM THE GLASS. SOME PEOPLE ARE REPORTING IT AS BUBBLING OR IMPRESSION OF WATER MARKS BEHIND THE GLASS BUT IT IS THE GLUE FAILING. THIS IS A KNOWN ISSUE. FOR THE WHEEL ISSUE, THE TPMS SYSTEM IS FAILING AND TELSA WILL NOT REPLACE UNLESS 1K IS PAID TO "UPGRADE" THE SYSTEM.
| NHTSA ID Number: | 11351991 |
|---|---|
| Consumer Location: | WILSONVILLE, OR |
| VIN: | 5YJSA1H15EF**** |
REPEAT FAILURES OF THE CENTER CONSOLE SCREEN AND COMPLETE REPLACEMENT OF THE INSTRUMENT PANEL. CENTER CONSOLE SCREEN HAS HAD ISSUES SINCE PURCHASE WITH GOING TO BLACK SCREEN AND REBOOTING. NOW THE SCREEN WILL NOT REBOOT AND ALL SAFETY AND CONVIENIENCE FEATURES ARE DISABLED. NO REAR VIEW CAMERA, SIDE AND BACK DETECTION CAMERAS, AC, STEREO, HEADLIGHT, BRAKING FUNCTION CONTROLS, I HAVE A CALL INTO TESLA, BUT NO RESPONSE SO FAR. I AM AFRAID THAT I WILL NOT BE ABLE TO CHARGE THE CAR, THIS HAS HAPPENED TO MANY OWNERS. THIS IS A KNOWN ISSUE AND TESLA REFUSES TO RECALL. I WILL PROBABLY NEED TO REPLACE THE MCU AT A COST OF $2500.00, THIS ON TOP OF REPLACING A DEFECTIVE INSTRUMENT PANEL (IT DELAMINATED) AT A COST OF $750.00 (IT WAS $1500.00, TESLA REDUCED TO $750.00 AND DEMANDED THAT I SAY THAT I WAS FULLY SATISFIED WITH THE REPAIR PRIOR TO THE WORK OR THEY WOULD NOT REDUCE THE FEE). MY VEHICLE IS OUT OF WARRANTY BY LESS THAN 7K MILES. THE INSTURUMENT PANEL WAS AT LESS THAN 500 MILES OUT OF WARRANTY. THE REBOOTING OF THE CENTER CONSOLE SCREEN HAPPENS WHEN DRIVING AND HAS BEEN OCCURING SINCE PURCHASE. TESLA STATED IT WAS A NEED TO RESET BECAUSE THE CAR WAS PROCESSING TOO MUCH DATA. THEY WOULD TELL ME TO ERASE ALL NAVIGATION DATA, CLEAR ALLT HE INTERNET HISTORY AND SET THE INTERNET TO WWW.GOOGLE.COM. ANNOYING, DANGEROUS AND INEFFECTIVE. PLEASE DO SOMETHING ABOUT THIS!!! I KNOW YOU HAVE RECEIVED EXTENSIVE COMPLAINTS OVER THE COURSE OF YEARS. I HAVE ATTACHED A PHOTO OF THE INSTUMENT PANEL THAT WAS REPLACED. DELAMINATION IS A BUBBLE PATTERN THAT SPREADS ACROSS THE SCREEN MAKING IT DIFFICULT OR IMPOSSIBLE TO READ.. I HAVE LITERALLY REPLACED ALMOST EVERY MOVING PART ON THIS CAR (DRIVE TRAIN, WINDSHIELD WIPER MOTOR, DOOR HANDLES, TRUNK FITTINGS, HEAD AND TAIL LIGHTS DUE TO CONDENSATION, CONTINUOUS RATTLES. SOME OF THESE WERE COVERED UNDER WARRANTY, SOME NOT. UGH!
| NHTSA ID Number: | 11341622 |
|---|---|
| Consumer Location: | CORNELIUS, NC |
| VIN: | 5YJSA1H15EF**** |
MCU FAILURE - EMMC FAILED, RESULTING IN LOSS OF HVAC, CHARGING NOTIFICATIONS, TURN SIGNAL CLICKS, HEADLIGHT CONTROLS, LOSS OF REAR VIEW CAMERA ETC.
| NHTSA ID Number: | 11341476 |
|---|---|
| Consumer Location: | VICTORVILLE, CA |
| VIN: | 5YJSA1H15EF**** |
THE VIDEO SCRREN (MCU) GOES BLANK WHILE DRIVING AND NAVIGATING AND BACKING UP. WHILE BACKING INTO MY GARAGE TGE SCREEN WENT BLANK CAUSING DANGEROUS SITUATION NOT SEEING WHAT WAS BEHIND ME. WHILE NAVIGATING THE SCREEN WENT BLANK CAUSING ME TO MISS AN EXIT ON THE FREEWAY.
| NHTSA ID Number: | 11340986 |
|---|---|
| Consumer Location: | WARWICK, RI |
| VIN: | 5YJSA1H15EF**** |
THE ACCIDENT TOOK PLACE ON 7/9/20 AROUND 9:15 AM. POLICE REPORT # 20-1291-AC I DROVE MY CAR INTO THE PARKING LOT OF 4519 POST ROAD (FACING POST ROAD) AND TURNED INTO THE DOCTOR'S PARKING SPOT. THE CAR HAD JUST ABOUT STOPPED AND MY FOOT WAS NOT YET OFF THE BRAKE WHEN I SUDDENLY FELT THE CAR ACCELERATING. IT WENT RIGHT THROUGH THE HEDGE IN FRONT (ABOUT 1 FOOT AWAY) THEN WENT SMASHING THROUGH THE OFFICE MARQUEE, OVER THE STONE WALL AND ON TO THE STREET. MY FOOT ON THE BRAKE, I WAS TRYING FRANTICALLY TO STOP. THE CAR STOPPED. RELIEVED, I THOUGHT I SHOULD QUICKLY GET OUT OF THE CAR. TO MY HORROR, IT STARTED ACCELERATING AGAIN. IN THE NEXT FEW SECONDS, IT FELT AS THOUGH I WAS IN A JAMES BOND MOVIE CAR CHASE. THE NEXT THING I KNEW MY CAR WAS TEARING THROUGH THE WHITE FENCE OF A HOUSE AND THEN I REMEMBER TRYING TO GET OUT OF THE CAR. WHICH FORTUNATELY I WAS ABLE TO BY OPENING THE DRIVER-SIDE DOOR. DIDN'T KNOW HIT A TREE INSIDE BREAKING IT INTO TWO. FOUND OUT LATER THE YARD WAS 4-6 FEET BELOW THE STREET. POLICE REPORT IS PENDING AT THIS TIME
| NHTSA ID Number: | 11330535 |
|---|---|
| Consumer Location: | MELBOURNE, FL |
| VIN: | 5YJSA1H15EF**** |
MY CAR EXPERIENCED THE ISSUES DESCRIBED IN NHTSA ACTION NUMBER PE20010 WITH A PREMATURE MCU FAILURE DUE TO THE EMMC CARD FAILING. THIS EMMC CARD HAS BEEN FOUND TO FAIL TOO QUICKLY DUE TO TESLA ALLOWING DEBUG LOGGING TO THE EMMC CARD THAT IS NOT NEEDED FOR NORMAL VEHICLE USERS. THIS EXCESS LOGGING WAS CONFIRMED BY ELON MUSK ON OCTOBER 12 2019 HTTPS://TWITTER.COM/WK057/STATUS/1211704973970550785. THIS EXPENSIVE FIX AFTER FAILURE HAD TO BE REPAIRED OUT OF WARRANTY FOR A LARGE COST. THIS FAILURE CAUSES THE REAR VIEW CAMERA TO FAIL TO WORK, THE CLIMATE CONTROL TO FAIL TO WORK MEANING THAT DEFROSTING DOES NOT WORK CAUSING POTENTIAL VEHICLE ISSUES, AND POTENTIAL SLOW CHARGING OF THE CAR. THE CAR ALSO TAKES ABOUT 30 SECONDS TO A MINUTE TO GET OUT OF PARK WHILE THE VEHICLE SUBSYSTEMS "FAIL" THE MCU ALSO CAUSING A SAFETY ISSUE IF THE DRIVER NEEDS TO GET OUT OF A TROUBLING SITUATION QUICKLY. *TR
| NHTSA ID Number: | 11329533 |
|---|---|
| Consumer Location: | BARKHAMSTED, CT |
| VIN: | 5YJSA1H15EF**** |
TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING OVER A DIP IN HIS DRIVEWAY AT 5 MPH, THE DRIVER'S SIDE REAR WHEEL STARTED TO SHAKE WITHOUT WARNING. THE VEHICLE WAS TOWED TO TESLA (881 BOSTON POST RD, MILFORD, CT 06460) WHERE THE VEHICLE WAS DIAGNOSED WITH AN UPPER CONTROL ARM FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,127.*JB
| NHTSA ID Number: | 11268947 |
|---|---|
| Consumer Location: | FLOURTOWN, PA |
| VIN: | 5YJSA1H15EF**** |
TL* THE CONTACT OWNS A 2014 TESLA MODEL S. THE CONTACT STATED THAT ONE OF THE HEADLIGHTS WOULD NOT FUNCTION WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND, AT TIMES, BOTH HEADLIGHTS WOULD NOT ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO TESLA (470 LANCASTER AVE, DEVON, PA 19333, 610-407-7030) AND WAS INFORMED THAT THERE WAS A PRIOR COMPLAINT RELATED TO THE SAME FAILURE; HOWEVER, THE ONLY SOLUTION WOULD BE TO REPLACE BOTH HEADLIGHTS. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE COST TO REPLACE BOTH HEADLIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
| NHTSA ID Number: | 11266565 |
|---|---|
| Consumer Location: | IRVINE, CA |
| VIN: | 5YJSA1H15EF**** |
SHORTLY AFTER UPDATING THE VEHICLE WITH TESLA'S SOFTWARE UPDATES 2019.16.1 AND 2019.16.2, IT WAS DISCOVERED FOR THE FIRST TIME THAT THE VEHICLE HAD SUFFERED FROM A SUDDEN AND IMMEDIATE LOSS OF APPROXIMATELY 26 MILES OF RANGE AS A RESULT OF THE PAIR OF SOFTWARE UPDATES. THE UPDATES IN QUESTION ALSO SEVERELY DECREASED THE SUPERCHARGING SPEEDS FOR THE VEHICLE. IN ADDITION, THE SOFTWARE UPDATES ISSUED BY TESLA DID NOT DISCLOSE ANYTHING WITH REGARDS TO THE RANGE LOSS OR DECREASED CHARGING SPEEDS. TESLA HAS RELEASED UPDATES SINCE INITIAL RANGE-REDUCING AND CHARGE-SPEED LIMITING UPDATES WHICH WERE SUPPOSED TO AND PURPORTEDLY WERE ISSUED TO CORRECT THE PROBLEMS, HOWEVER, THERE IS NO SIGNIFICANT CHANGE OR INCREASE IN RANGE OR CHARGING FOR THE VEHICLE TO DATE. NOTE - THIS COMPLAINT HAS BEEN SUBMITTED BY LEGAL COUNSEL WHO CURRENTLY REPRESENTS THE AFFECTED OWNER FOR THIS SPECIFIC VEHICLE. LEGAL COUNSEL HERE ALSO SERVES AS COUNSEL TO THE PUTATIVE CLASS MEMBERS AND NAMED CLASS PLAINTIFF IN THE LITIGATION CURRENTLY PENDING IN THE U.S. DISTRICT COURT, NORTHERN DISTRICT OF CA, CASE NO. 5:19-CV-01422-VKD.
| NHTSA ID Number: | 11256588 |
|---|---|
| Consumer Location: | SARASOTA, FL |
| VIN: | 5YJSA1H15EF**** |
TOUCH SCREEN CONTROL PANEL HAS BEEN DETERIORATING OVER THE PAST 2 YEARS. SINCE THE SCREEN IS AN INTEGRAL PART OF THE VEHICLE CONTROL SYSTEM FUNCTIONALITY OF THE VEHICLE CONTROL IS BEGINNING TO BE IMPACTED. TESLA HAS HAD A KNOWN PROBLEM, BUT HAS NOT BEEN WILLING TO REPAIR OR REPLACE. I BELIEVE THIS IS A SAFETY CONCERN THAT NHTSA SHOULD INVESTIGATE AND THAT TESLA SHOULD BE HELD ACCOUNTABLE.
