2013 TOYOTA HIGHLANDER VIN: 5TDBK3EH9DS200042

TBD
Condition
Unknown
Damage
Collision
Title
Salvage

VIN 5TDBK3EH9DS200042 Decoding Toyota Vin Decoder

Error Text

0 - VIN decoded clean. Check Digit (9th position) is correct

Make

TOYOTA

Manufacturer Name

TOYOTA MOTOR MANUFACTURING, INDIANA, INC.

Model

Highlander

Model Year

2013

Series

GSU40L/GSU45L/ASU40L/GVU48L

Trim

Base/Hybrid

Vehicle Type

MULTIPURPOSE PASSENGER VEHICLE (MPV)

Plant Country

UNITED STATES (USA)

Plant Company Name

Toyota Motor Manufacturing, Indiana, Inc.

Plant State

INDIANA

Trim2

N Grade

Series2

Wagon body style

Body Class

Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)

Doors

5

Gross Vehicle Weight Rating From

Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Trailer Type Connection

Not Applicable

Trailer Body Type

Not Applicable

Drive Type

4WD/4-Wheel Drive/4x4

Engine Number of Cylinders

6

Displacement (CC)

3456

Displacement (CI)

213.58310433156

Displacement (L)

3.5

Engine Model

2GR-FE

Engine Power (kW)

172.2567

Fuel Type - Primary

Gasoline

Valve Train Design

Dual Overhead Cam (DOHC)

Engine Configuration

V-Shaped

Engine Brake (hp) From

231

Cooling Type

Water

Engine Brake (hp) To

314

Other Engine Info

Port

Engine Manufacturer

Toyota

Seat Belt Type

Manual

Curtain Air Bag Locations

All Rows

Front Air Bag Locations

1st Row (Driver and Passenger)

Knee Air Bag Locations

Driver Seat Only

Side Air Bag Locations

1st Row (Driver and Passenger)

Tire Pressure Monitoring System (TPMS) Type

Direct

Bus Floor Configuration Type

Not Applicable

Bus Type

Not Applicable

Custom Motorcycle Type

Not Applicable

Motorcycle Suspension Type

Not Applicable

Motorcycle Chassis Type

Not Applicable

2013 TOYOTA HIGHLANDER Crash Test Score

4

Overall Rating

Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side

Overall Side Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Combined Side Barrier and Pole Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Seat
Rear Seat

Side Barrier

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Driver
Rear Passenger

Overall Side Pole Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Rollover Risk:
17.4%

2013 TOYOTA HIGHLANDER Safety Features

Seat Belts and Head Restraints

Dynamic Head Restraints Driver, Front Passenger
Head Restraint Driver, Front Passenger, Rear Seat, 3rd row
Advanced Belt Feature Standard
Adjustable Upper Belt Anchorage Driver, Front Passenger
Seat Belt Reminder System Driver, Front Passenger

Air Bags

Frontal Air Bag Driver, Front Passenger
Curtain Driver, Front Passenger, Rear Seat, 3rd row
Pelvis/Torso Driver, Front Passenger
Knee Driver
Additional Air Bags Not Available
Meets Side Air Bag Out-of-Position Requirements Not Available

Child Passenger Features

LATCH Locations Rear Seat
Safety Power Windows (Anti-Pinch) Standard
Safety Power Windows (Anti-Pinch) locations Driver

Complaints Assosiated with VIN 5TDBK3EH9DS200042

Components: STEERING

April 12, 2019
NHTSA ID Number: 11197102
Consumer Location: MILTON, MA
VIN: 5TDBK3EH9DS****

Summary of Complaint

CAR HAS ONLY 53K MILES AND I AM BEING TOLD I NEED TO REPLACE MY INTERMEDIATE SHAFT. DUE TO KNOCKING SOUNDS. I AM WORRIED IF IT WILL RESULT IN THE STEERING WHEEL FALLING OFF OR WORSE

Components: ELECTRICAL SYSTEM STRUCTURE VISIBILITY/WIPER

April 08, 2015
NHTSA ID Number: 10705503
Consumer Location: WHITE PLAINS, NY
VIN: 5TDBK3EH9DS****

Summary of Complaint

WATER IS LEAKING INTO THE VEHICLE SOAKING CARPET AND ELECTRONICS. CAN BE A DAMAGED WINDSHIELD. WORRIED ABOUT SAFETY ON ROADS. *TR

Components: AIR BAGS SEAT BELTS

April 14, 2021
NHTSA ID Number: 11413557
Consumer Location: SPOKANE, WA
VIN: 5TDBK3EHXDS****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER, THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND SWERVED TO AVOID A CAT, IT RESULTED IN CRASHING INTO A METAL TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. ADDITIONALLY, THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO LARRY H. MILLER LEXUS SPOKANE1030 W 3RD AVE, SPOKANE, WA 99201: (509) 293-6074 BUT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER STRUCK THE STEERING WHEEL WITH HER CHEST AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WAS NO REPORTED FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.THE FAILURE MILEAGE WAS 148,000.

Components: SEATS

July 01, 2016
NHTSA ID Number: 11407734
Consumer Location: SANTA BARBARA, CA
VIN: 5TDZA3EH5DS****

Summary of Complaint

THE RIGHT MIDDLE SEAT DOES NOT LOCK IN PLACE WHEN IT IS AT THE FURTHEST FRONT POSITION,

Components: STEERING

March 17, 2021
NHTSA ID Number: 11404623
Consumer Location: CLEARWATER, FL
VIN: 5TDBK3EH8DS****

Summary of Complaint

THERE ARE SOUNDS WHEN SOMETIMES WHEN TURNING, INCLUDING POPING OR SOMETIMES LIKE A WHIRLING SOUND. THE STEERING IS A BIT STIFF SOMETIMES AND NOT EASY TO TURN THE WHEELS, THIS DOES NOT HAPPEN AT ANY SPECIFIC SPEED. I DO NOT HAVE ANY PICTURE OR OTHER DOCUMENT I CAN UPLOAD AS THIS IS NOT PHYSICAL DAMAGE THAT CAN BE PHOTOGRAPHED.

Components: WHEELS

December 31, 2020
NHTSA ID Number: 11394784
Consumer Location: Unknown
VIN: 5TDBK3EH3DS****

Summary of Complaint

TL-THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WHEELS HYDOPLANNED CAUSING THE CONTACT TO LOSS CONTROL AND CRASH INTO A CENTER CONCRETE WALL. NO AIRBAG DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE CHEST. THE CONTACT DID GO TO THE HOSPITAL COUPLE OF HOURS LATER TO TREAT INJURIES TO THE RIBS WHICH WERE FRACTURED. THE CONTACT DID NOT STAY OVERNIGHT. NO POLICE REPORT WAS MADE. NO MEDICAL ATTENTION WAS CONTACTED. THE VEHICLE WAS STILL DRIVEABLE THE CONTACT MANAGED TO DRIVE THE VEHICLE TO AN INDEPENDENT MECHANIC LOT WHERE AT THIS TIME THE VEHICLE IS SITTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. NO INSURANCE COMPANY WAS CONTACTED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.CK *BF THE CONSUMER PROVIDED PHOTOS.

Components: POWER TRAIN VEHICLE SPEED CONTROL ENGINE

November 18, 2020
NHTSA ID Number: 11384624
Consumer Location: BROOKLYN, NY
VIN: 5TDBK3EH6DS****

Summary of Complaint

AS I BEGIN DRIVING AND COME TO STOP IT TENDS TO REV UP AND THEN DROPS BACK TO NORMAL. IT FEELS LIKE VEHICLE REVS UP A LITTLE WHILE YOU ARE TRYING TO STOP IT BY PRESSING THE BRAKE PEDAL.IT FEELS LIKE VEHICLE DOES NOT WANT TO STOP AND YOU HAVE THE FEELINGS TO PRESS THE BRAKE EVEN HARDER.

Components: UNKNOWN OR OTHER ENGINE

December 13, 2020
NHTSA ID Number: 11383197
Consumer Location: WESTMINSTER, CA
VIN: 5TDZA3EH5DS****

Summary of Complaint

CHECKED OIL LAST WEEK ALSO DEALER SUPPOSEDLY CHANGED OIL COUPLE DAYS AGO YELLOW TRIANGLE LIGHT CAME ON IT WAS JUST BOUGHT SO UNFAMILIAR WITH THE WARNING LIGHTS TRIED TO LOOK UP TOLD ME NOTHING. TODAY I LEFT A FRIENDS HOUSE (3MILES ) SHE CALLED AND SAID I LEFT MASSIVE OIL LEAK LEFT ON HER DRIVEWAY. SURE ENOUGH I LOOKED ON MY DRIVEWAY AND I ALSO HAD HUGE OIL LEAK LUCKY SHE CALLED ME I COULD HAVE BLOWN THE ENGINE OR IT COULD HAVE CAUGHT FIRE IF I HAD DRIVEN IT ANY FARTHER OR SHE DIDN'T TELL ME PROCEEDED TO LOOK UP COMMON TOYOTA HIGHLANDER PROBLEMS. AND THERE IT WAS SAYING MASSIVE OIL LEAKS FROM THE LINE EXPLODING ALSO SAID THAT THE REPAIR TOYOTA GIVES TO FIX THE PROBLEM HAS PROBLEMS TOO I'M ASSUMING THIS IS WHAT THE PROBLEM IS I'M LUCKY I WAS NOT OUT ON HIGHWAY HAVING IT TOWED TOMMOROW THE PICTURE IS AT HER HOUSE SHE SENT AFTER I LEFT. MY DRIVEWAY OIL LEAK IS TWICE THAT SIZE

Components: AIR BAGS

July 17, 2020
NHTSA ID Number: 11366430
Consumer Location: BUFFALO, NY
VIN: 5TDBK3EH4DS****

Summary of Complaint

MY PASSENGER AIRBAG KEEPS TURNING OFF DUE TO A SENSOR. I HAVE HAD IT FIXED, AND A COUPLE HUNDRED MILES LATER, IT WAS BACK ON!

Components: SEATS

October 01, 2020
NHTSA ID Number: 11363519
Consumer Location: LIMERICK, PA
VIN: 5TDZK3EH0DS****

Summary of Complaint

BACK SEAT IS STUCK IN FOLDING POSITION. RAIL IS STUCK

Components: SEAT BELTS

August 02, 2020
NHTSA ID Number: 11361945
Consumer Location: ALEXANDRIA, VA
VIN: 5TDBK3EH2DS****

Summary of Complaint

WAS HIT IN THE REAR END ON THE HIGHWAY, I WAS MOVING PROBABLY 8-10 MPH THROUGH A DEBRIS FIELD FROM AN ACCIDENT. THE CAR DID NOT SLOW AND HIT ME PROBABLY AROUND 35-40 MPH. MY AIRBAGS DID NOT FIRE SINCE IN A REAR END IMPACT THEY SHOULD NOT TRIGGER. I DID NOT IMPACT THE CAR IN FRONT OF ME. MY HEAD HIT THE HEADREST IN MY FIRST MOTION THEN IT HIT THE STEERING WHEEL LEAVING ME WITH A CONCUSSION. MY ISSUE SHOULDN'T THE SEAT BELT HAVE LOCKED AND RESTRAINED ME IN THAT SECONDARY IMPACT MOTION?

Components: SEATS

July 15, 2017
NHTSA ID Number: 11359879
Consumer Location: MAPLE VALLEY, WA
VIN: 5TDBK3EH7DS****

Summary of Complaint

A FEW YEARS AGO ONE OF THE 3RD ROW SEATS GOT STUCK IN THE UPRIGHT POSITION AFTER PUTTING IT FROM DOWN TO UP. I HAVE NEVER HAD IT FIXED AS IT HASN'T BEEN A HUGE INCONVENIENCE. I SAW TODAY THAT THERE WAS A RECALL ON THE MIDDLE ROW SEAT FOR SOMETHING (WHICH I DO NOT BELIEVE AFFECTS MY CAR) AND THOUGHT I WOULD DOCUMENT MY ISSUE IN CASE THERE ARE OTHERS THAT HAVE THE SAME ISSUE. THANK YOU.

Components: STRUCTURE UNKNOWN OR OTHER

September 01, 2020
NHTSA ID Number: 11352437
Consumer Location: POWHATAN, VA
VIN: 5TDDK3EH7DS****

Summary of Complaint

POWER SUNROOF DRAINS INTO FLOORBOARDS. FROM MY RESEARCH THIS IS A WELL KNOWN ISSUE WITH HIGHLANDERS AND TOYOTA NEEDS TO ADDRESS. I JUST BOUGHT THIS CAR A WEEK AGO. THE TOYOTA DEALERSHIP SAID THE LINES WERE CLOGGED AND BLEW THEM OUT. A WEEK LATER THE FLOORBARDS ARE FULL OF WATER AGAIN.

Components: STRUCTURE UNKNOWN OR OTHER

January 02, 2020
NHTSA ID Number: 11330682
Consumer Location: DELMAR, NY
VIN: 5TDBK3EH6DS****

Summary of Complaint

THE POWER HATCH BACK DOES NOT WORK. IT IS SO FREQUENT PROBLEM AND SO MANY COMPLAINTS BUT NO SOLUTION OFFERED BY THE TOYOTA COMPANY. *TR

Components: ELECTRICAL SYSTEM UNKNOWN OR OTHER

January 01, 2019
NHTSA ID Number: 11330685
Consumer Location: EWA BEACH, HI
VIN: 5TDZK3EH8DS****

Summary of Complaint

THE FRONT PASSENGER DOOR AND DRIVER DOOR LOCK/ACTUATOR DOES NOT WORK. THE PASSENGER DOOR FIRST HAPPENED 1 TO 1.5 YEARS AGO. I HAVE NOT FIXED IT BECAUSE OF THE OUTRAGEOUS COST. NOW, THE DRIVER DOOR ACTUATOR/DOOR LOCK IS EXHIBITING THE SAME SYMPTOMS AND WILL SOON CEASE TO WORK. TOYOTA HAS NO WARRANTY PROGRAM OR RECALL ON THIS EVEN THOUGH IT IS A KNOWN ISSUE WITH THIS YEAR AND MODEL. I THINK HAVING YOUR DOOR LOCKS NOT WORK IS A SAFETY ISSUE AND REQUEST THAT THIS BE FOUND TO BE AN ISSUE TOYOTA MUST COVER AS SOON AS POSSIBLE. *TR

Components: ELECTRICAL SYSTEM

February 01, 2019
NHTSA ID Number: 11329478
Consumer Location: EWA BEACH, HI
VIN: 5TDZK3EH8DS****

Summary of Complaint

FRONT PASSENGER SIDE DOOR LOCK ACTUATOR DOES NOT WORK, MAKING LOCK INEFFECTIVE AND NOT WORKABLE. TOYOTA CLAIMS THIS IS NOT A SAFETY ISSUE. UNSURE HOW INEFFECTIVE LOCKS ARE NOT A SAFETY ISSUE, ESPECIALLY ON A CAR THAT IS NOT THAT OLD. *TR

Components: SERVICE BRAKES

February 27, 2016
NHTSA ID Number: 11319949
Consumer Location: LA JOLLA, CA
VIN: JTEBC3EH9D2****

Summary of Complaint

TL* THE CONTACT OWNED A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKES FAILED TO ENGAGE. DUE TO THE FAILURE, THE VEHICLE WENT OVER THE PARKING SPACE, TRAVELING DOWN A HILL ABOUT 40 FEET DOWN LANDING ON THE FRONT GRILLE OF THE VEHICLE. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN TOYOTA DEALERSHIP WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE DEALERSHIP. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Components: ENGINE

January 06, 2020
NHTSA ID Number: 11306213
Consumer Location: VACAVILLE, CA
VIN: 5TDBK3EH5DS****

Summary of Complaint

HEAD GASKET CRACKED, LEAKING COOLANT INTO 5TH CYLINDER. THE REASON FOR A PO305 MISFIRE CODE ON READER. AUTO SHOP REMOVED HEAD GASKET AND SAW THAT THE FINISH ON THE ENGINE BLOCK WAS HORRIBLE. THEY CALLED TOYOTA THEMSELVES TO FILE A COMPLAINT AND HAVE THEM REPLACE THAT SIDE OF THE BLOCK. AUTO SHOP DOESN'T FEEL COMFORTABLE REPLACING HEAD GASKET WITHOUT TOYOTA FIXING THE FINISH. IF THE FINISH IS AS IS, HEAD GASKET WILL EVENTUALLY CRACK AGAIN. HIGHLANDER WAS BOUGHT BRAND NEW AND ONLY HAS 73K MILES.

Components: STEERING

January 01, 2016
NHTSA ID Number: 11299473
Consumer Location: CANTON, GA
VIN: 5TDZK3EH5DS****

Summary of Complaint

INTERMEDIATE STEERING SHAFT - NOISE BEGAN AROUND 60K MILES AND HAS CONTINUED TO GET WORSE, NOW AT 104K. IF TOYOTA KNOWINGLY MADE A DESIGN CHANGE AND ISSUED A NEW REPLACEMENT PART, RECALL SHOULD BE ISSUED.

Components: ELECTRICAL SYSTEM

December 11, 2019
NHTSA ID Number: 11288536
Consumer Location: SPRING VALLEY, CA
VIN: 5TDZK3EH4DS****

Summary of Complaint

THE VEHICLE WAS PARKED IN OUR DRIVEWAY AND HAS TWICE HAD RATS CHEWING ON THE COOLANT TEMPERATURE CENSOR WIRING. THESE ARE THE ONLY WIRES THEY'VE CHEWED ON SO FAR. I FEEL THE SOY BASED WIRING THAT TOYOTA USES IS TO BLAME SINCE MY NEIGHBORS ARE NOT HAVING PROBLEMS WITH THEIR VEHICLES THAT ARE PARKED OUTDOORS. A CLAIM WITH USAA HAS BEEN FILED.

Components: STEERING

December 01, 2019
NHTSA ID Number: 11286731
Consumer Location: ENCINO, CA
VIN: JTEDC3EH0D2****

Summary of Complaint

'THUNK'/POPPING NOISE WHEN TURNING THE STEERING WHEEL LEFT OR RIGHT. WAS TOLD TO REPLACE THE INTERMEDIATE STEERING SHAFT, AND LEARNED THAT A NEW ONE WAS DEVELOPED TO FIX THIS PROBLEM IN 2013 BUT NO RECALL OR SAFETY NOTICE WAS SENT TO OWNERS.

Components: STRUCTURE

May 23, 2018
NHTSA ID Number: 11282138
Consumer Location: JACKSON, MS
VIN: 5TDYK3EH9DS****

Summary of Complaint

DRIVER DOOR STARTED POPPING AFTER 100,000 MILES WHEN OPENING AND CLOSING. RESEARCHED AND IT'S THE DOOR CHECK. INTERNET RESEARCH SHOWS THIS IS A FAMILIAR PROBLEM THAT NO ONE IS RECALLING.

Components: STEERING

December 20, 2018
NHTSA ID Number: 11254600
Consumer Location: FEDERAL WAY, WA
VIN: 5TDDK3EH5DS****

Summary of Complaint

WHEN I TURN MY STEERING WHEEL GOING VERY SLOW OR STATIONARY MY STEERING WHEEL MAKES A POPPING SOUNDS AND MY MECHANIC SAYS IT'S THE INTERMEDIATE SHAFT. ITS GETTING WORSE AS I'M PUTTING MILES ON IT. SINCE IT'S A STEERING COMPONENT, IT'S A VERY SERIOUS ISSUE SINCE IF IT FAILS I WILL LOOSE COMPLETE CONTROL OF MY CAR.

Components: AIR BAGS

September 02, 2019
NHTSA ID Number: 11253078
Consumer Location: ARLINGTON, TX
VIN: 5TDBK3EH3DS****

Summary of Complaint

I HAD A FRONT END ACCIDENT ABOUT 2 YEARS AGO AND MY AIRBAGS DID NOT DEPLOY. I CAUSED REAR END DAMAGE TO TWO OTHER VEHICLES. ON SEPT. 2, I HAD ANOTHER FRONT END COLLISION. I RAN INTO A CONCRETE BARRIER THAT HOLDS LIGHT POSTS IN PARKING LOTS. THE ACCIDENT CAUSED ME CHEST, BACK, AND NECK PAIN. THE SEAT BELT TIGHTENED BUT THE AIR BAGS NEVER DEPLOYED. I AM STILL IN PAIN DUE TO THIS ACCIDENT.THE FRAME WAS BENT IN FROM THIS COLLISION.

Components: STEERING ELECTRICAL SYSTEM VEHICLE SPEED CONTROL

October 09, 2018
NHTSA ID Number: 11243113
Consumer Location: WOODLAND HILLS, CA
VIN: 5TDYK3EH0DS****

Summary of Complaint

THE DOOR LOCKS STOPPED WORKING AND I WAS FORCED TO PAY TO REPAIR THEM AFTER OWNING CAR FOR LESS THAN 6 MONTHS. THE POWER WINDOWS FAIL TO OPERATE AT RANDOM TIMES. THERE WAS A SIMILAR PROBLEM WITH THE 2010 TOYOTA YARIS WINDOW PANEL. THE CAR JUMPS OR SKIPS WHILE ACCELERATING.

Components: STEERING

August 03, 2019
NHTSA ID Number: 11241450
Consumer Location: ORLANDO, FL
VIN: 5TDYK3EH6DS****

Summary of Complaint

MY STEERING MAKES A CLUNKING SOUND, WHICH YOU CAN ACTUALLY FEEL IN THE STEERING WHEEL WHEN IT OCCURS, WHEN TURNING EITHER LEFT OR RIGHT. IT IS INCREASING IN OCCURRENCE AND INTENSITY. IT OCCURS AT ANY SPEED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. I TOOK IT TO THE DEALERSHIP AND THEY LUBRICATED SOMETHING, SAYING THERE WAS NO DANGER. SHOULD IT BECOME WORSE BRING IT BACK. IT'S GOING BACK!

Components: ELECTRICAL SYSTEM AIR BAGS SEATS

August 01, 2018
NHTSA ID Number: 11241464
Consumer Location: ANCHORAGE, AK
VIN: 5TDBK3EH6DS****

Summary of Complaint

MAINTENANCE LIGHT IS ON AT ALL TIMES FOR THE FORWARD PASSENGER SEAT, MAKING AIRBAGS USELESS. READ IT CAN POTENTIALLY BE A WIRE. IT HAS BEEN REPORTED ON OTHER VEHICLES. PLEASE INVESTIGATE AND RECALL AS PASSENGERS WILL BE UNSAFE AND COULD HAVE GREAT BODILY HARM WITH THIS DEFECT.

Components: STEERING

May 01, 2019
NHTSA ID Number: 11230712
Consumer Location: RICHMOND HILL, NY
VIN: 5TDBK3EHXDS****

Summary of Complaint

TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER. WHILE DRIVING, A CLUNKING NOISE WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, WHILE MAKING LEFT OR RIGHT TURNS OR WHILE THE VEHICLE WAS STOPPED, THE NOISE GREW LOUDER. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN WHEN THE VEHICLE HAD NOT BEEN DRIVEN FOR A COUPLE OF DAYS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,493.

Components: STRUCTURE

June 21, 2019
NHTSA ID Number: 11223009
Consumer Location: BROOKLYN, NY
VIN: ****

Summary of Complaint

WE RECENTLY HAD OUR HIGHLANDER COMPLETELY TOTALED BY OUR INSURANCE AFTER A FAILURE TO HAVE OUR AIR CONDITIONING DRAIN PROPERLY. THE CLOG CAUSED WATER TO BACK UP INTO THE FRAME OF THE CAR AND FLOOD OUR FLOOR CARPETING. THE DRAINAGE ISSUE ALSO CAUSED THE HEADLINERS TO BECOME WET AND DRIP ONTO THE LEATHER UPHOLSTERY. WE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP ADVANTAGE TOYOTA VALLEY STREAM AND THEY FIRST SUGGESTED CLEARING THE MOON ROOF BUT THAT WASN'T THE ISSUE. WHEN WE BROUGHT IT BACK TO THEM THEY KNEW IT WAS A PROBLEM WITH THE A/C DRAIN. THIS APPEARS TO BE A KNOWN ISSUE WITH TOYOTA VEHICLES. EVEN THOUGH THIS IS A KNOWN PROBLEM IT'S NOT PART OF THEIR STANDARD MAINTENANCE PROCESS. WE COULD HAVE SAVED OURSELVES A HEADACHE BY HAVING THEM "ADD" THIS TO THE REGULAR MAINTENANCE.

Components: STRUCTURE UNKNOWN OR OTHER

June 11, 2019
NHTSA ID Number: 11219356
Consumer Location: SPARTANBURG, SC
VIN: 5TDZK3EH9DS****

Summary of Complaint

SIMILAR TO OTHER COMPLAINTS I HAVE READ VIA THIS SITE, WATER HAS COLLECTED BENEATH MY FLOORMATS FROM THE DRAINAGE TUBES RUNNING FROM SUNROOF. THE DEALERSHIP HAS STATED THAT THEY HAVE BEEN CLOGGED WITH DIRT AND THEY HAVE "UNCLOGGED" THEM 3 TIMES IN 10 MONTHS. FOLLOWING THE THIRD VISIT, THEY ARE NOW SAYING THERE'S NOTHING MORE THEY CAN DO, THIS IS A FLAW IN THE DESIGN OF THE DRAINAGE SYSTEM. MY CAR NOW SMELLS OF MOLD TO WHICH I AM ALLERGIC, AND TOYOTA REFUSES TO CORRECT THIS ISSUE. I WAS FIRST TOLD TO WASH MY CAR AND BLOW THE DRAINAGE HOLES CLEAR IN THE SUNROOF, BUT I HAVE DONE SO REGULARLY AND HAVE HAD THE PROBLEM TWICE IN 6 WEEKS. I WAS THEN TOLD THAT DIRT IS ENTERING THROUGH THE UNDERBELLY OF THE CAR AND THAT NO ONE ELSE SEEMS TO BE HAVING THIS ISSUE. THERE ARE AT LEAST THREE OTHER COMPLAINTS ABOUT THIS HERE AND A HUNDRED OTHERS ONLINE. I HAVE NO IDEA WHAT OTHER ISSUES COULD BE CAUSED AS A RESULT OF THIS WATER (RUST, ELECTRICAL ISSUES, DAMAGE TO AIRBAGS, ETC.) OR WHERE THE TUBING BEGINS LEAKING AND WATER REDIRECTS TO THE FLOORBOARD RESERVOIR. I SEEM TO GET A DIFFERENT ANSWER EACH TIME IT IS SERVICED. 3 SEPARATE TOYOTA SERVICEMEN HAVE AGREED THAT THIS IS A DESIGN FLAW BUT RETRACT THAT ANY TIME I ATTEMPT TO MAKE MY CASE THAT THIS NEEDS TO BE CORRECTED.

Components: STEERING

June 07, 2019
NHTSA ID Number: 11218621
Consumer Location: NIXA, MO
VIN: 5TDYK3EHXDS****

Summary of Complaint

CLUNKING NOISE FROM FRONT END WHEN TURNING WHEELS, APPEARED AT APPROXIMATELY 60,000 MILES. TOOK TO SHOP FOR REPAIRS, AND WAS DIAGNOSED AS INTERMEDIATE STEERING SHAFT. MECHANIC SAID IT WAS SO LOOSE HE COULD MANIPULATE IT WITH HIS HAND AND WAS CLOSE TO CATASTROPHIC FAILURE.

Components: STEERING

May 28, 2019
NHTSA ID Number: 11210544
Consumer Location: SIMSBURY, CT
VIN: 5TDBK3EH2DS****

Summary of Complaint

RE: INVESTIGATION EA18006. MY CAR HAS BEEN MAKING A CLUNKING SOUND IN THE STEERING COLUMN DURING SLOW TURNS TO THE RIGHT SO I DID AN INTERNET SEARCH AND FOUND NUMEROUS DISCUSSIONS AND ARTICLES TALKING ABOUT A 'KNOWN' ISSUE WITH THE STEERING COLUMN. ONE ARTICLE LED ME TO YOUR INVESTIGATION. WHILE AT THE DEALER YESTERDAY, I EXPLAINED THE ISSUE AND ASKED THEM TO INVESTIGATE. THEY SAID FOR $70 THEY CAN LOOK INTO IT. GIVEN I CONSIDER STEERING A CRITICAL SYSTEM, I PROTESTED THE SERVICE CHARGE AND THEIR ONLY RESPONSE WAS THEY COULD DO A 'VISUAL' INSPECTION FOR FREE BUT IT SHOULD BE LOOKED AT DEEPLY TO DIAGNOSE PROPERLY. I HAD THEM PROCEED AND THEY CAME BACK WITH A SUGGESTION THAT THE STEERING COLUMN BE REPLACED. I ASKED IF IT WAS A SAFETY CONCERN AND WAS TOLD 'YES IT WILL BE AT SOME POINT'. OBVIOUSLY, I HAD THEM REPLACE IT BUT FEEL THAT IF THERE IS A SAFETY ISSUE HERE, THEY SHOULD BE PROACTIVE AND REPLACE THESE STEERING COLUMNS ON ALL AFFECTED PRODUCTS BEFORE SOMEONE GETS HURT. I SENT A CONCERN TO TOYOTA AS WELL BUT WANTED TO ADD THIS TO YOUR ACTIVE INVESTIGATION RECORD.

Components: STEERING

May 01, 2018
NHTSA ID Number: 11206853
Consumer Location: FLOWER MOUND, TX
VIN: 5TDBK3EH6DS****

Summary of Complaint

I AM THE FIRST OWNER OF THIS VEHICLE AND BOUGHT IT NEW FROM A TOYOTA DEALER. MY 2013 HIGHLANDER HAS 54,700 MILES. FOR ALMOST ONE YEAR (STARTING MAY, 2018), I AM EXPERIENCING A CLUNK AND KNOCKING NOISE FROM THE STEERING COLUMN WHEN MAKING A RIGHT OR LEFT TURN. NOW MORE RECENTLY, I AM EXPERIENCING IT MORE OFTEN, AND WORRIED ABOUT THE SAFE OPERATION OF THE VEHICLE. I HAVE FOUND AFTER A RESEARCH THAT THIS STEERING COLUMN ISSUE IS WIDESPREAD AND TOYOTA HAS CHANGED THE DESIGN OF THE STEERING INTERMEDIATE SHAFT, AND RECOMMENDING TO CHANGE WITH THIS REVISED PART TO RECTIFY THE ISSUE. THE OLD PART# WAS 45220-48170, WHICH HAS BEEN RE-DESIGNED BY TOYOTA AS NEW PART# 45220-48171. IF THIS IS A SAFETY ISSUE AND REQUIRED TO CHANGE THE DESIGN, THEN TOYOTA MUST CHANGE THIS PART AND RECTIFY THE ISSUE FREE OF COST.

Components: ELECTRICAL SYSTEM

May 01, 2019
NHTSA ID Number: 11205833
Consumer Location: BLENHEIM, NJ
VIN: 5TDBK3EH1DS****

Summary of Complaint

OUR 2013 TOYOTA HIGHLANDER HAS HAD 3 OF THE 4 DOOR ACTUATORS FAIL IN A 26 MONTH PERIOD. THE FIRST ACTUATOR FAILED IN IN MARCH 2017 (CAR WAS ONLY 3 YEARS, 8 MONTHS OLD), THE SECOND ACTUATOR FAILED IN FEBRUARY 2018 (CAR WAS 4 YEARS, 7 MONTHS OLD) AND THE THIRD ACTUATOR FAILED IN MAY 2019 (CAR WAS ONLY 5 YEARS 10 MONTHS OLD). BECAUSE THE DOOR ACTUATOR FAILED, THE DOOR DID NOT LOCK WHEN PLACING THE CAR IN DRIVE WHICH INCREASED THE CHANCES THE DOOR WOULD OPEN IN THE EVENT OF A CRASH; THEREBY, REDUCING THE STRUCTURAL INTEGRITY OF THE VEHICLE IN A CRASH. SINCE THE ACTUATORS ALSO FAILED TO AUTOMATICALLY UNLOCK WHEN THE CAR WAS PLACED IN PARK, THE ACTUATORS WOULD NOT AUTOMATICALLY UNLOCK THE DOORS IN THE EVENT OF AN AIRBAG DEPLOYMENT; THEREBY, POSSIBLY IMPEDING THE ABILITY TO ENTER/EXIT THE CAR IN AN EMERGENCY SITUATION. A COMPLAINT WAS LODGED WITH TOYOTA AND A CASE NUMBER WAS ESTABLISHED. HOWEVER, TOYOTA INDICATED THAT THERE IS NOT A RECALL RELATED TO DOOR ACTUATORS AT THIS TIME AND THERE IS NOTHING THE COULD DO ABOUT THE PROBLEM.

Components: UNKNOWN OR OTHER

April 12, 2019
NHTSA ID Number: 11196905
Consumer Location: FORT WASHINGTON, MD
VIN: 5TDDK3EH2DS****

Summary of Complaint

BACK DOOR LOCKS AND PASSENGER FRONT DOOR LOCKS QUIT WORKING WITH UNLOCK/LOCK SWITCH AND REMOTE. I HAD THE FRONT LOCKS REPLACED BEFORE WARRANTY WAS UP. THE BACK PASSENGER DOOR DIED RIGHT AFTER WARRANTY WAS UP. HOWEVER THE FRONT PASSENGER DOOR LOCK IS DEAD AGAIN. THE FRONT DRIVER SIDE DOOR LOCK IS ON THE FRITZ TOO. USING THE REMOTE OR USING REMOTELESS(TOUCHING THE HANDLE ON PASSENGER FRONT SIDE) ENTRY DOESN'T LOCK OR UNLOCK THE 3 DOORS, THE LOCK/UNLOCK BUTTON ON THE 3 DOORS DON'T WORK. FROM WHAT I HAD READ TOYOTA HAS KNOWN ABOUT THESE LOCKS SINCE 2004 BUT CONTINUE TO USE THEM. THE ONLY WAY TO UNLOCK THE DOORS IS PUSHING THE LOCK SWITCH INSIDE THE DOOR OR USING THE KEY THAT COMES WITH REMOTE ENTRY.** THE FRONT DOORS HAPPENED BEFORE TOYOTA WARRANTY WAS UP AND WERE REPLACE. THE BACK PASSENGER DOOR HAPPENED RIGHT AFTER WARRANTY WAS UP. THEN THE BACK DRIVER SIDE HAPPENED APRIL 2018. IF THE DOORS AREN'T LOCK AND YOU PUSH THE LOCK BUTTON, IT DOESN'T BEEP TO SAY IT IS SECURED. YOU HAVE TO GO LOCK ALL THE DOORS MANUAL THEN SET THE REMOTE FOR SECURING THE CAR.

Components: STEERING

April 02, 2019
NHTSA ID Number: 11193497
Consumer Location: SOUTH BEND, IN
VIN: 5TDDK3EH4DS****

Summary of Complaint

I HAVE HEARD A KNOCKING NOISE WHEN TURNING MY VEHICLE EITHER WAYFOR THE LAST SEVERAL MONTHS. WHILE IN FOR REGULAR SERVICE TODAY, I ASKED DEALER TO CHECK THE NOISE. THIS IS A 2013 WITH 60K MILES ON IT; PURCHASED CERTIFIED USED A COUPLE OF YEARS AGO. SERVICE TECH TELLS ME IT IS RELATED TO THE STEERING COLUMN, WHICH WILL COST OVER $2000 TO REPAIR. HE CAN'T/ WON'T TELL ME THE SIGNIFICANCE OF THIS ISSUE, SAYING MAYBE IT IS "JUST A NOISE". WHEN I QUESTION THAT THIS SEEMS LIKE AN UNUSUALLY EXPENSIVE REPAIR AT 60K MILES, HE DOES NOT REALLY RESPOND. A QUICK GOOGLE SEARCH REVEALS THAT THIS IS AN EXTENSIVE ISSUE IMPACTING MANY 2008-2013 HIGHLANDERS. TOYOTA HAS GONE SO FAR AS TO HAVE PUT OUT A TECHNICAL SERVICE BULLETIN REGARDING THIS ISSUE. IT ALSO APPEARS THIS ISSUE IS BEING "INVESTIGATED" BY SAFETY BOARD. STEERING IS A CRITICAL SAFETY COMPONENT OF A VEHICLE (OBVIOUSLY). NOT ONLY HAS THIS NOT BEEN MADE AN OFFICIAL RECALL BY TOYOTA, I WAS NOT INFORMED AT TIME OF PURCHASING THIS CERTIFIED VEHICLE OF THIS ISSUE, NOR WAS I TOLD TODAY BY SERVICE THAT THIS IS AN ONGOING ISSUE.

Components: UNKNOWN OR OTHER

September 02, 2018
NHTSA ID Number: 11193036
Consumer Location: ARLINGTON, VA
VIN: 5TDBK3EH6DS****

Summary of Complaint

RAIN WATER IS FUNNELED INTO 'GUTTERS' WHICH ARE INTERNAL TO THE BODY OF THE CAR. IF DIRT, LEAVES OR OTHER DEBRIS GET INTO THE GUTTER SYSTEM, IT CAN BLOCK THE FLOW OF WATER WHICH THEN COMES INTO THE CAR VIA THE ROOF AND SUNROOF SYSTEM. ANY MOVEMENT OF THE CAR, ONCE THE GUTTERS WERE FLOODED, CAUSE WATER TO COME FROM THE ROOF ONTO THE THE DRIVER'S LAP. THIS WATER THEN CAUSED A FLOODING OF THE FLOOR OF THE DRIVER AND PASSENGER'S SIDE FRONT FOOT AREAS. THE FLOODING RISK WAS NOT SHARED WITH ME WHILE PURCHASING THE CAR AND THE POTENTIAL RESOLUTIONS SHARED ONCE IT DID HAPPEN ARE UNACCEPTABLE. THE RESOLUTION MY TOYOTA DEALER SHARED WAS (1) PARK IN A GARAGE AND (2) BRING THE CAR IN ONCE A YEAR TO HAVE THE GUTTER SYSTEM FLUSHED.

Components: SERVICE BRAKES

March 12, 2019
NHTSA ID Number: 11192146
Consumer Location: ANGLETON, TX
VIN: JTEDW21A860****

Summary of Complaint

ABS SYSTEM ISSUE. WHEN APPLYING BRAKES THE ABS MAKES VERY LOUD NOISES LIKE KNOCKING VERY LOUD. LOCAL MECHANIC FOUND THAT THE ROUND DRUM ATTACHED TO THE ABS WAS VERY HOT. VEHICLE HAD BEEN DRIVEN TO MECHANIC AND WAS STATIONARY WHEN HE CHECKED IT. BRAKE FLUID LEVEL GOOD. ABS WILL KEEP RUNNING AFTER VEHICLE IS TURNED OFF. TRYING TO KEEP CORRECT PRESSURE IN SYSTEM, I WAS TOLD. CHECKED FOR RECALL, BUT NO RECALL ON THIS VIN

Components: STEERING

January 01, 2016
NHTSA ID Number: 11192195
Consumer Location: LA HABRA, CA
VIN: 5TDZK3EH3DS****

Summary of Complaint

MY INTERMEDIATE STEERING SHAFT MAKES CLUNK NOSIES TURNING LEFT AT LOW SPEEDS AND NOW PROGRESS WHEN TURNING RIGHT AT TIMES. I HAVE 50K MILES AND STARTED THIS ISSUE AT 38K MILES. IT GETS LOUDER SEEMS LIKE. CONCERNED IT WILL EFFECT THE SAFETY OF THE VEHICLE.

Components: UNKNOWN OR OTHER

March 17, 2019
NHTSA ID Number: 11187367
Consumer Location: MIDLAND, NC
VIN: 5TDZK3EH4DS****

Summary of Complaint

DRIVER SIDE WINDOW KEEPS POPPING OFF TRACK, WILL NOT OPERATE PROPERLY

TOYOTA HIGHLANDER Sold

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