Components: VISIBILITY/WIPER
March 25, 2013
TBD
Condition
Unknown
Damage
Collision
Title
Clear
| Dynamic Head Restraints | Standard |
|---|---|
| Head Restraint | Not Available |
| Advanced Belt Feature | Not Available |
| Adjustable Upper Belt Anchorage | Not Available |
| Seat Belt Reminder System | Not Available |
| Frontal Air Bag | Driver, Front Passenger |
|---|---|
| Torso | Driver, Front Passenger |
| Knee | Not Available |
| Additional Air Bags | Not Available |
| Meets Side Air Bag Out-of-Position Requirements | Not Available |
| LATCH Locations | Not Available |
|---|---|
| Safety Power Windows (Anti-Pinch) | Not Available |
| Safety Power Windows (Anti-Pinch) locations | Not Available |
| NHTSA ID Number: | 10584422 |
|---|---|
| Consumer Location: | MEDINA, MN |
| VIN: | JTEHF21A020**** |
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISOR WOULD CONTINUE TO FALL. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE SUN VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
| NHTSA ID Number: | 10508718 |
|---|---|
| Consumer Location: | KEWASKUM, WI |
| VIN: | JTEHF21A020**** |
LAST SATURDAY 4/13/13 THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING AND MAKING A WEIRD NOISE. I HAVEN'T DRIVEN IT SINCE THEN WHEN I PARKED IT IN THE DRIVEWAY. I DIDN'T EVEN TRUST IT TO PARK IT IN THE GARAGE BECAUSE IT SMELLED HOT. WHITE SMOKE AND THE SMELL OF EXHAUST HAS BEEN COMING OUT OF THE EXHAUST. TODAY WAS THE SOONEST I COULD GET IT LOOKED AT (BY A TRUSTED LOCAL REPAIR SHOP) AND I WAS JUST TOLD IT'S AN INTERNAL ENGINE PROBLEM. I SEE THIS HAS BEEN A PROBLEM WITH THIS ENGINE AND BECAUSE OF A CLASS ACTION SUIT TOYOTA HAS HAD TO REPLACE THE ENGINE IN CARS 8 YEARS AND NEWER, I DON'T QUALIFY. I WAS NEVER NOTIFIED BY TOYOTA OF THIS PROBLEM....AND I AM THE ORIGINAL OWNER. I HAVE REPLACED 3 OXYGEN SENSORS AND THE AIR CONDITIONING COMPRESSOR. *TR
| NHTSA ID Number: | 10158930 |
|---|---|
| Consumer Location: | SANFORD, FL |
| VIN: | JTEHF21A020**** |
MY HIGHLANDER LIMITED 2002 HAS A DESIGN FLAW. THE SUN VISOR ON THE DRIVER'S SIDE KEEPS FALLING DOWN UNDER ROAD LOAD OBSTRUCTING FIELD OF VISION. THE SUNGLASS HOLDER DOES THE SAME THING. TOYOTA NEEDS TO MAKE A RECALL ON THESE ITEMS AND FIX THEM. *JB
| NHTSA ID Number: | 11311792 |
|---|---|
| Consumer Location: | SIDNEY, OH |
| VIN: | JTEGF21A420**** |
MY AIR BAG LITE KEEPS POPING ON
| NHTSA ID Number: | 11210679 |
|---|---|
| Consumer Location: | LA PUENTE, CA |
| VIN: | JTEGF21A320**** |
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND DOWN.. BATTERY WOULD SHUT ON AND OFF. CAR LOCKS GOING ON AND OFF. COULD BARELY STEER THE CAR. *TR
| NHTSA ID Number: | 11105039 |
|---|---|
| Consumer Location: | BEDFORD HEIGHTS, OH |
| VIN: | JTEGF21A720**** |
ACCELERATOR STICIKING. VEHICLE ACCELERATES AT 4000 TO 5000 RPMS HAD VEHICE TOWED TO TOYOTA OF BEDFORD 440-809-8399
| NHTSA ID Number: | 11052625 |
|---|---|
| Consumer Location: | MIDDLEBORO, MA |
| VIN: | JTEHF21A120**** |
WHILE DRIVING HOME THE CAR ACCELERATED ON IT,S OWN AND WAS UNABLE TO STOP WITHOUT REARENDING ANOTHER CAR WITHALL THE DAMAGE TO MY CAR AS A MECHANIC I REPAIRED THE BODY ON MY OWN AFTER MAKING REPAIRS I WAS ABLE TO DRIVE THE CAR FROM THE SHOP I WORK AT TO MY HOUSE THE CAR WAS IDLING A LITTLE HIGH .I RETURNED TOWARD WORK THE NEXT MORNING TO SCAN THE CAR FOR HIGH IDLE .THE CAR ACCELERATED TO OVER 100 MPH WITH MY FOOT OFF THE ACCELERATER AND BOTH FEET ON THE BRAKE PEDAL I HAD TO SHUT THE CAR OFF TOSTOP IT I HAD IT TOWED TO WORK I SCAN IT AND FOUND CODE C1203 WHICH IS A COMUNICATION FAULT FROM THE ECM TO THE VEHICLE SPEED CONTROLLER WHILE RESEARCHING THE CODE I FOUND THAT MY CAR FELL UNDER A CLASS ACTION LAW SUIT FOR THIS PROBLEM I NOTIFYED TOYOTA WHERE THEY SENT AN OUTSIDE ADJUSTER OUT TO EXAMINE THE CAR HE FILED A REPORT TO TOYOTA SAYING THERE WAS NO PROBLEM HE DID NOT MENTION THE CODE IN HIS REPORT I FILED AN APPEAL ON OCTOBER 2017 AND HAVE NOT HEARD OF ANYTHING WITH THIS PROBLEM I HAVE BEEN A MECHANIC FOR OVER 35 YEARS AND EXPLAIN THE PROBLEM TO THEM WITH NO SOLUTION THIS HAS BEEN GOING ON SINCE MAY2017 I JUST WANT A SOLUTION TO THE PROBLEM WITHOUT HAVING TO EXPLAIN A FIX TO TOYOTA FOR THIER CLASS ACTION SETTLEMENT IT SEEMS THAT THE INDEPENENT ASSESSOR IS WORKING FOR TOYOTA AND NOT THE CONSUMER
| NHTSA ID Number: | 11012342 |
|---|---|
| Consumer Location: | GAINESVILLE, FL |
| VIN: | JTEGF21A820**** |
DRIVER SIDE VISOR HAS 2 POSITIONS ONLY. DOWN OR UP. CANNOT ADJUST FOR TALLER DRIVERS.
| NHTSA ID Number: | 10972357 |
|---|---|
| Consumer Location: | PHOENIX, AZ |
| VIN: | JTEGF21A920**** |
THE AC LIKES TO BLOW HOT AIR WHEN IN THE MAX AC SETTING AND THE TEMP KNOB BEING IN THE COLDEST POSITION. NUT BEING THE TEMP SETTING GAUGE COMES LOOSE CAUSING THE AC TO BLOW HOT AIR. HAPPENS ANYTIME IF PARKED OR DRIVING.
| NHTSA ID Number: | 10969923 |
|---|---|
| Consumer Location: | JACKSONVILLE, FL |
| VIN: | JTEGF21A120**** |
I HAVE HAD RECURRENT TRANSMISSION PROBLEMS THAT COST TH OUSANDS TO FIX BUT YET ARE NOT COMPLETELY RESOLVED.L JUST HAD MY TRANSMISSION COMPLETELY FAIL AFTER BEING SERVICED 17 MONTHS AGO. SINCE REPLACING IT, I STILL HAVE PROBLEMS WITH CLUNKING DIRT THING IN THE MORNING WHEN IT TRIES TO CHANGE GEARS. NOW THERE IS A VIBRATION AND I HAVE TO TAKE IT BACK TO THE SHOP. THE RECURRING PROBLEMS ARE AFFECTING MY JOB WHICH INVOLVES A LOT OF DRIVING AND I HAVE TO RENT CARS AT MY EXPENSE EACH TIME IT GOES FOR REPAIRS AT 2 TO 4 DAYS EACH EVENT. PLEASE LOOK INTO THIS. MY CAR IS PAID FOR AND I CANNOT AFFORD TO BUY ANO TH ERBONE.
| NHTSA ID Number: | 10907274 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | JTEGF21A720**** |
VEHICLE WAS IN MOTION ON A CITY STREET GOING STRAIGHT SLIGHTLY DOWNHILL AND THEN UPHILL. THE WEATHER WAS CLEAR. SPEED WAS ABOUT 15-25 MPH. I WAS BRAKING TO SLOW THE CAR DOWN BUT THE CAR ACCELERATED ON ITS OWN ( TOYOTA CALLS IT "UNINTENDED ACCELERATION"). THE CAR CONTINUED ACCELERATING EVEN THOUGH I WAS PRESSING THE BRAKES AS HARD AS I COULD AND IT WAS NOW GOING UPHILL.. TO AVOID CRASHING I PUT THE CAR IN NEUTRAL, AND ENGAGED THE EMERGENCY BRAKE AND HAZARDS. THE ENGINE RACED IN NEUTRAL AND THEN STOPPED RACING.. TOYOTA STARTED A CASE FILE AND INSPECTED IT. THEY SAID EVERYTHING IS WORKING PROPERLY NOW, CASE CLOSED AND I CAN COME GET THE CAR. I HAD IT TOWED THERE AND AM AFRAID TO DRIVE IT UNTIL SOMETHING IS FIXED. IT WAS A TERRIFYING EXPERIENCE. I AM CONCERNED IT COULD HAPPEN AGAIN OR TO OTHER CARS. I AM THOROUGHLY DISAPPOINTED IN TOYOTA'S NONCHALANT ATTITUDE; IT WAS-IS A POTENTIALLY FATAL SITUATION, AND IT SEEMS THAT ACCORDING TO TOYOTA IF SUCH AN ACCIDENT WAS INVESTIGATED NOTHING WOULD SHOW UP.
| NHTSA ID Number: | 10896454 |
|---|---|
| Consumer Location: | GREENSBORO, NC |
| VIN: | JTEGD21A520**** |
SUN VISORS FALL DOWN WHILE DRIVING. AT ANY GIVEN TIME WHILE DRIVING BOTH SUNVISORS WILL FALL COMPLETELY DOWN OBSTRUCTING VIEW OF THE ROAD AHEAD. VERY DANGEROUS.TOYOTA WILL NOT RECALL.
| NHTSA ID Number: | 10871207 |
|---|---|
| Consumer Location: | COLORADO SPRINGS, CO |
| VIN: | JTEHF21A320**** |
I PURCHASED AN ADDITIONAL SECURITY DEVICE. IF SOMEONE BREAKS A WINDOW, AN ALARM IS SUPPOSED TO GO OFF. YOU CAN TEST TO SEE IF IT WORKS BY HITTING YOUR CAR KEY AGAINST A CLOSED WINDOW & THE ALARM SHOULD GO OFF. IT HAS NEVER WORKED. AT TIME OF PURCHASE THE DEALERSHIP REMOVED THE CENTER FLOOR GLOVE COMPARTMENT ASSEMBLY. THE MICROPHONE HAD FALLEN OFF THE SIDE & WAS LAYING ON THE FLOOR. THEY GLUED IT BACK TO THE SIDES & IT STILL DIDN'T GO OFF WHEN HITTING A KEY AGAINST THE WINDOW WHEN ALL THE WINDOWS WERE CLOSED. THEY COULDN'T GET IT TO WORK & BREAKING MY WINDSHIELD WAS NOT AN OPTION - OBVIOUSLY. THE DEALERSHIP HAD NO IDEA ON HOW TO FIX IT.
| NHTSA ID Number: | 10865179 |
|---|---|
| Consumer Location: | HUNTLEY, IL |
| VIN: | **** |
THE AIR BAG SENSOR STAY ON WHEN COLD. IT WILL NOT TURN OFF UNTIL CAR WORMS UP AND ENGINE IS SHUT DOWN AND RESTART. THE SUN VISOR WILL NOT STAY ON AND IT IS FALLING DOWN DURING DRIVING. BOTH ISSUES ARE SAFETY HAZARD
| NHTSA ID Number: | 10850925 |
|---|---|
| Consumer Location: | DANVILLE, CA |
| VIN: | JTEGF21A320**** |
THIS IS THE FOURTH SUN VISOR ON THE DRIVERS SIDE OF THIS CAR WHICH WILL NO LONGER STAY UP BLOCKING MY VISION WHILE DRIVING. THE FIRST WAS REPLACED 09/03 AT ABOUT 22,600 MILES UNDER WARRANTY WITH A HOME LINK INCLUDED AS WAS THE ORIGINAL. THE SECOND REPLACEMENT WAS 01/07 AT 65,300 MILES AND THE PASSENGER ONE WAS REPLACED AT THE SAME TIME. THESE DID NOT HAVE THE HOME LINK FEATURE AS IT WAS TOO EXPENSIVE. THE PROBLEM RECURRED IN 3/10 AT 86,000 MILES AND WAS ONCE AGAIN REPLACED. IT IS NOW 3/16 WITH 115,000 MILES AND THE SAME PROBLEM AS BEFORE EXISTS. IT FALLS RIGHT AT EYE LEVEL WHICH IMPAIRS VISIBILITY. WITH THE NUMBER OF COMPLAINTS TOYOTA HAS RECEIVED ON THIS AND OTHER MODELS, A MANDATORY REPLACEMENT IS WARRANTED.
| NHTSA ID Number: | 10838078 |
|---|---|
| Consumer Location: | PAYSON, UT |
| VIN: | JTEHF21A120**** |
AIR BAG WARNING LIGHT ON DASHBOARD DOES NOT TURN OFF IN COLD WEATHER (20 DEGREES F, OR LOWER). THE WARNING WILL STAY ON EVEN WHEN ENGINE AND INTERIOR ARE WARM. IF THE ENGINE IS TURNED OFF ONCE WARM, AND THEN TURNED BACK ON, AIR BAG WARNING LIGHT TURNS OFF WITH ALL OTHER PANEL LIGHTS, AS IT SHOULD. WITH COLD WEATHER, THE AIRBAG LIGHT WILL STAY ON WHEN VEHICLE IS STATIONARY, OR IN MOTION, AND AT ANY SPEED AND WILL ONLY SHUT OFF IF CAR IS TURNED OFF AND THEN RESTARTED.
| NHTSA ID Number: | 10717542 |
|---|---|
| Consumer Location: | VISTA, CA |
| VIN: | JTEGF21A820**** |
WHEN ENGAGING CAR IN REVERSE THE CAR WILL UNPREDICTABLY AT TIMES SUDDENLY ACCELERATE.
| NHTSA ID Number: | 10715059 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | **** |
DRIVER AND PASSENGER SUN VISORS FALL DOWN INTO DRIVERS AND PASSENGER VIEW. SAFETY ISSUE WAS NOT RECOGNIZED BY VEHICLE MANUFACTURER. *TR
| NHTSA ID Number: | 10712876 |
|---|---|
| Consumer Location: | POMONA, CA |
| VIN: | JTEGD21A220**** |
I DROVE VEHICLE CROWN TOYOTA FOR A MINOR SERVICE AND MENTIONED THAT THERE WAS DRIPPING OF COOLANT NOTICED ON THE GARAGE FLOOR. REQUESTED 'CHECK AND ADVISE' ON THIS. AFTER APPROXIMATELY 3.0 HOURS, I WENT TO THE SERVICE DESK FOR INFORMATION REGARDING LEAK. I WAS TAKEN TO THE SERVICE ADVISOR [XXX] AND HE TOLD ME THAT THEY COULD NOT REPAIR THE LEAK BECAUSE THAT SITUATION IS DUE TO THE HEAD BOLTS PULLING OUT OF THE BLOCK. THE ESTIMATE FOR SUCH REPAIR WAS $6,780.28 PLUS TAX AND WOULD INVOLVE REPLACING THE SHORT BLOCK. HE MENTIONED THIS PROBLEM WAS KNOWN TO OCCUR WITH VEHICLES HAVING THE 2AZ-FE ENGINES SUCH AS THE ABOVE HIGHLANDER AND THAT I COULD RESEARCH SAME. SINCE I WAS BUYING ONLY TOYOTA CARS SINCE 1972 AND HAVE OWNED 4 SUCH CARS AND ONE LEXUS BASED ON MY EXPERIENCE AND CONCLUSION THAT RELIABILITY IS NUMBER ONE WITH TOYOTA. I CAN ONLY SAY I WAS IN SHOCK. WHEN I TOLD MY WIFE (THIS IS ACTUALLY HER AUTO), SHE WAS SICK FOR THE NEXT THREE DAYS. A SHORT DISCUSSION WITH AAA. SUGGESTED WE LOOK AT THIS WEB SITE FOR COMPLAINTS, ETC. IT TURNS OUT THAT THIS PROBLEM HAS OCCURRED MANY TIMES BEFORE AND APPLIES TO SEVERAL MODELS INCLUDING THE RAV-4 AND HIGHLANDER SOME WITH MUCH LOWER MILEAGE BUT THERE IS NO ACTUAL RECALL OR LETTER NOTICE FROM TOYOTA. ALSO, NO PROPOSED ACTION BY DEALERSHIPS TO RESOLVE THE PROBLEM. I THINK THAT DUMPING THIS SUDDEN, MAJOR EXPENSE PROBLEM ON OWNERS IS VERY IRRESPONSIBLE- NOT WORTHY OF TOYOTA. COMPENSATION REGARDING THE TIME LOSS AND EXPENSE SHOULD BE OFFERED TO OWNERS OR DEALERS SHOULD BE INSTRUCTED BY TOYOTA TO RESOLVE WHEN FOUND. PLEASE NOTE THAT THIS VEHICLE AND ALL THE PREVIOUS WAS SERVICED BY TOYOTA /LEXUS DEALERSHIPS. A POSITIVE RESPONSE WOULD BE APPRECIATED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
| NHTSA ID Number: | 10701181 |
|---|---|
| Consumer Location: | COLORADO SPRINGS, CO |
| VIN: | JTEGF21AX20**** |
TL* THE CONTACT OWNED A 2002 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK, LOWER BACK, AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
| NHTSA ID Number: | 10669529 |
|---|---|
| Consumer Location: | SUNNYVALE, CA |
| VIN: | JTEHF21A920**** |
THE DRIVER SIDE VISOR DOES NOT STAY PROPPED UP IN THE FORWARD DIRECTION. IT DROPS DOWN TO A VERTICAL POSITION DOWNWARDS, WHERE IT BLOCKS THE DRIVER'S VIEW. *TR
| NHTSA ID Number: | 10659709 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | **** |
MY PASSENGER SIDE BRAKE LIGHT IS INTERMITTENT AT BEST. REPLACED BULBS MANY TIMES, CLEANED CONTACTS, ETC...BUT NO HELP.ON-GOING PROBLEM . WAS REAR-ENDED DUE TO THIS EXACT PROBLEM. DRIVER SIDE BRAKE LIGHT FINE...IT IS ALWAYS PASSENGER SIDE. MANY COMPLAINTS ABOUT THIS SAME EXACT ISSUE ON-LINE. *TR
| NHTSA ID Number: | 10649404 |
|---|---|
| Consumer Location: | MISSION VIEJO, CA |
| VIN: | JTEHF21A520**** |
THE DRIVERS SIDE SUN VISOR NO LONGER STAYS FULLY UP. IT STAYS 1/2 DOWN WHICH BLOCKS VISIBILITY. IT SUDDENLY FALLS DOWN FURTHER, BLOCKING MY VIEW EVEN MORE, ESPECIALLY WHEN I BRAKE (EVEN LIGHT BRAKING), CHANGE LANES OR CHANGE VEHICLE SPEEDS. AFTER SEVERAL TIMES OF GETTING SCARED WHEN THE VISOR SUDDENLY FLIPS DOWN, I NOW HAVE TO USE BUNGEE CORDS OR RUBBER BANDS TO HOLD THE VISOR UP SO THAT I CAN SEE. UNFORTUNATELY, THAT MEANS THAT I CANNOT EASILY FLIP IT DOWN TO BLOCK THE SUN, WHICH IS ITS PURPOSE, AND I LIVE IN "SUNNY CALIFORNIA!" I HAVE SEEN DOZENS OF OTHER PEOPLE COMPLAIN ONLINE FALLS ABOUT THIS SAFETY ISSUE OVER THE PAST FEW YEARS. MY RESEARCH A FEW YEARS AGO SHOWED THAT THE REPLACEMENT FOR THE VISOR WAS RIDICULOUSLY OVER $800 (I THINK BECAUSE IT HAS A LIGHTED MIRROR). MY ASSUMPTION IS THAT IT ONLY NEEDS A SPRING REPLACED AND TOYOTA SHOULD DO THIS TO PROTECT ITS CUSTOMERS. *TR
| NHTSA ID Number: | 10622430 |
|---|---|
| Consumer Location: | SAN DIEGO, CA |
| VIN: | JTEGF21A720**** |
BOUGHT THIS VEHICLE IN 2002. A YEAR LATER NOTICED THAT THE IDLE CONTROLLER HAD PROBLEM. WHEN STARTED THE ENGINE IN THE MORNING, THE IDLE WENT DOWN VERY LOW AND THE ENGINE SHUT DOWN AUTOMATICALLY. AT FIRST IT HAPPENED NOT FREQUENTLY. PAST TWO YEARS I TOOK TO A DEALER FOR MAYOR TUNEUP, THE SYMPTOM STILL RESISTED. TOLD THE DEALER AND THERE WAS NO ACTIONS AT ALL. NOW IT HAPPENS MORE FREQUENTLY. USUALLY IF IT HAPPENS, STEP ON THE GAS PEDDLE ( OVER 2K RPM) FOR A FEW SECONDS. SOMETIMES THE IDLE RETURNS TO NORMAL; BUT MOST OF THE TIMES, THE IDLE SETS VERY LOW. I THINK THE IDLE CONTROL FOR THIS MODEL SHOULD BE RECALLED. *TR
| NHTSA ID Number: | 10617928 |
|---|---|
| Consumer Location: | NEWBURGH, IN |
| VIN: | JTEGD21A720**** |
TL* THE CONTACTS OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LEAK ANTIFREEZE AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DISCOVERED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
| NHTSA ID Number: | 10609772 |
|---|---|
| Consumer Location: | ATLANTA, GA |
| VIN: | JTEGF21A020**** |
ENGINE ACCELERATING WHEN BRAKES WERE DEPRESSED. *TR
| NHTSA ID Number: | 10606310 |
|---|---|
| Consumer Location: | TOBYHANNA, PA |
| VIN: | **** |
LETTER FROM CONGRESSMAN CARTWRIGHT ON BEHALF OF CONSTITUENT RE TOYOTA CONCERNS. *SMD 2002 TOYOTA HIGHLANDER. THE CONSUMER STATED WHEN SHE ATTEMPTED TO TRADE THE VEHICLE, SHE WAS INFORMED THE VEHICLE WAS INCLUDED IN THE FEDERAL CASH FOR CLUNKER PROGRAM, AND THERE WAS POTENTIAL ODOMETER FRAUD.
| NHTSA ID Number: | 10605503 |
|---|---|
| Consumer Location: | Unknown |
| VIN: | JTEGF21A620**** |
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35MPH, THE ACCELERATOR CABLE DISCONNECTED CAUSING THE VEHICLE TO ACCELERATE. THE CONTACT MENTIONED THAT THE BRAKES WERE ENGAGED IN TO STOP THE VEHICLE FROM MOVING FORWARD. THE DEALER STATED THAT THE WRONG CABLE WAS PLACED IN VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION BECAME DEFECTIVE AS A RESULT OF ENGAGING THE BRAKES WHILE THE VEHICLE WAS ACCELERATING. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 200,000.
| NHTSA ID Number: | 10572799 |
|---|---|
| Consumer Location: | COLUMBIA, SC |
| VIN: | JTEGF21A420**** |
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
| NHTSA ID Number: | 10566968 |
|---|---|
| Consumer Location: | PAINESVILLE, OH |
| VIN: | JTEHF21A320**** |
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AS A STRONG ODOR OF ENGINE OIL AND FUEL EMITTED FROM UNDER THE HOOD. THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENGINE WOULD NEED TO BE REPLACED DUE TO ENGINE SLUDGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
| NHTSA ID Number: | 10558864 |
|---|---|
| Consumer Location: | HUNTINGTON BEACH, CA |
| VIN: | JTEGF21AX20**** |
SUBMISSION FROM CONSTITUENT RE DEFECTIVE VISOR/ SAFETY PROBLEMS 2002 TOYOTA HIGHLANDER ( FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED ABOUT FOUR MONTHS AGO, THE PASSENGER SIDE VISOR WOULD NOT REMAIN IN THE UP POSITION, AND APPROXIMATELY TWO WEEKS LATER, THE SAME THING HAPPENED ON THE DRIVER'S SIDE.
| NHTSA ID Number: | 10557870 |
|---|---|
| Consumer Location: | DALY CITY, CA |
| VIN: | **** |
SUN VISOR KEEPS COMING DOWN AS IT AFFECTS MY VISION ON THE ROAD. *TR
| NHTSA ID Number: | 10556635 |
|---|---|
| Consumer Location: | GEYSERVILLE, CA |
| VIN: | JTEGF21A720**** |
WHEN DRIVING THE 2002 HIGHLANDER, THE DRIVER SIDE VISOR DROPPED DOWN AND HIT THE DRIVER ON THE NOSE AND OBSTRUCTED VISION OF THE ROAD. TOYOTA REPLACED THE VISOR ONCE YEARS BEFORE, BUT WILL NOT DO SO AGAIN BECAUSE IT IS OUT OF WARRANTY. NO REPAIR IS POSSIBLE, SO IT MUST BE REPLACED AT A COST OF MORE THAN $800.00 FOR THE VISOR (WITH GARAGE DOOR OPENER) PART ONLY. THE VISOR IS NOW FALLING DOWN DUE TO A POOR HINGE, AND IS A CONSTANT HAZARD. MANY OTHER OWNERS OF THE SAME TOYOTA REPORT THE SAME PROBLEM. *TR
| NHTSA ID Number: | 10552856 |
|---|---|
| Consumer Location: | NILES, MI |
| VIN: | JTEGD21A120**** |
TRANSMISSION JUMPS IN 3RD GEAR, DEALER SAID MUST REPLACE. *TR
| NHTSA ID Number: | 10546722 |
|---|---|
| Consumer Location: | FORT COLLINS, CO |
| VIN: | JTEHD21A120**** |
WHILE DRIVING ON A BUSY INTERSTATE, THE VEHICLE BEGAN TO OVERHEAT, CAUSING THE NEED TO PULL OVER. THE VEHICLE'S ENGINE TEMPERATURE WAS AT ITS MAXIMUM AND WAS LOOSING COOLANT. AFTER SEVERAL INSPECTIONS, IT WAS DETERMINED THAT THE HEAD GASKET HAD BLOWN AT SUCH LOW OVERALL VEHICLE MILEAGE DUE TO THE ENGINE HEAD BEING MADE OF ALUMINUM AND THE BLOCK BEING MADE OF STEEL. THIS ALSO CAUSED THE VEHICLE HEAD BOLT THREADS TO BE STRIPPED, RESULTING IN THE NEED FOR A NEW ENGINE. *TR
| NHTSA ID Number: | 10545020 |
|---|---|
| Consumer Location: | GRAYSLAKE, IL |
| VIN: | JTEHF21A420**** |
I PLACED CAR INTO REVERSE TO BACK OUT OF PARKING SPOT. WHEN I SHIFTED INTO DRIVE, THE CAR REMAINED STUCK IN REVERSE. THE SHIFT LINKAGE WAS NO LONGER FUNCTIONING. I BACKED THE CAR INTO A PARKING SPOT IN THE CORNER OF THE PARKING LOT. WHEN I STOPPED THE ENGINE I COULD NO LONGER START THE ENGINE AS IT WAS STUCK IN REVERSE. I CALLED A TOW TRUCK. THE TOW TRUCK DRIVER WAS ABLE TO PLACE THE TRANMISSION INTO NEUTRAL (USING A WRENCH ON THE TRANSMISSION) ENABLING THE CAR TO BE PUSHED FORWARD. THE CAR WAS THEN PLACED ON THE TOW TRUCK AND TOWED TO THE DEALER. THE CABLE AND SHIFT MECHANISM REQUIRED REPLACEMENT.
| NHTSA ID Number: | 10543444 |
|---|---|
| Consumer Location: | KINTNERSVILLE, PA |
| VIN: | JTEHF21A120**** |
TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGER AND DRIVER'S SIDE SEAT BELT THREAD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO PAY FOR HALF OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 170,848.
| NHTSA ID Number: | 10533735 |
|---|---|
| Consumer Location: | GOLD RIVER, CA |
| VIN: | **** |
SUN VISOR ON DRIVER'S SIDE UNEXPECTEDLY FALLS DOWN. I HAVE ALMOST REAR ENDED A FEW VEHICLES ON THE HIGHWAY AND SURFACE STREETS DUE TO THIS PROBLEM. THIS IS A RECURRING PROBLEM FOR ME AND IS GETTING MORE AND MORE SERIOUS. I SEE THAT THERE HAVE BEEN SEVERAL COMPLAINTS ON THIS ISSUE FOR THIS YEAR TOYOTA HIGHLANDER. HOW MANY COMPLAINTS DOES NHTSA/TOYOTA HAVE TO RECEIVE BEFORE THIS IS CONSIDERED A SAFETY ISSUE? HOW MANY DEATHS? I WAS QUOTED $750 BY A TOYOTA DEALERSHIP TO HAVE THE VISOR REPLACED. *TR
| NHTSA ID Number: | 10532890 |
|---|---|
| Consumer Location: | HOUSTON, TX |
| VIN: | JTEGF21A820**** |
TOOK OFF AND PULLED INTO TRAFFIC WHEN THE TRANSMISSION QUIT WORKING. TRIED AGAIN AND IT WORKED. DANGEROUS. *TR
| NHTSA ID Number: | 10521626 |
|---|---|
| Consumer Location: | MOORE, OK |
| VIN: | JTEGD21A920**** |
I WAS DRIVING MY 2002 TOYOTA HIGHLANDER ON THE HIGHWAY AND WAS ACCELERATING TO PASS A CAR WHEN I HEARD A LOUD NOISE COMING FROM THE ENGINE AREA, ALL THE LIGHTS ON MY DASH CAME ON AND MY CAR STALLED. I STRUGGLED WITHOUT THE POWER STEERING AND BRAKES TO GET MY CAR OVER 2 LANES OF FAST MOVING TRAFFIC AND GET IT ONTO THE EXIT RAMP. MY AUTO HAD DRASTICALLY SLOWED DUE TO ENGINE NOT WORKING AND I WAS ALMOST HIT SEVERAL TIMES AS CARS FLEW AROUND AND PAST ME. I FINALLY MANAGE TO GET IT OFF THE HIGHWAY AND INTO A SAFE SPOT, BUT IT WAS EXTREMELY DIFFICULT BECAUSE I HAD LOST ALL POWER AND HAD NO POWER STEERING OR POWER BRAKES. I HAD IT TOWED TO THE DEALER. I AM ONLY THE SECOND OWNER OF THIS VEHICLE AND I KNOW THE ORIGINAL OWNER AND HE TOOK VERY GOOD CARE OF THIS CAR DOING ALL THE MAINTENANCE HIMSELF AND USING ONLY TOYOTA PARTS. THE DEALER SAYS MY ENGINE IS RUINED BUT HE NEVER MENTIONED ANYTHING ABOUT THE PROBLEMS THEY HAVE HAD WITH THESE ENGINES AND SLUDGE AND ENGINE FAILURE. THE ORIGINAL OWNER SAYS HE NEVER RECEIVED ANYTHING FROM TOYOTA ABOUT THE CLASS ACTION LAWSUIT NOR ANY OF THE FIXES FOR THE SLUDGE/ENGINE FAILURE PROBLEM. I COULD HAVE BEEN KILLED AND AM LUCKY I WAS NOT. TOYOTA SHOULD HAVE RECALLED ALL THESE ENGINES AND FIXED OR REPLACED THEM INSTEAD OF JUST SECRETLY FIXING THEM, ONLY WHEN FORCED TO BY THE CUSTOMER FOR ONLY 8 YEARS. FACT IS, IF THE ORIG OWNER HADN'T BABIED THE CAR, THE ENGINE WOULD HAVE GONE MUCH SOONER. SO BECAUSE HE TOOK GOOD CARE OF IT, I AM S-O-L BECAUSE THE 8 YEAR EXTENDED WARRANTY IS UP. I GUESS THE REAL TRUTH IS THAT TOYOTA MAKE ITS CARS TO LAST LONGER THAN 8 YEARS. *TR
